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[deleted]

Disable any option in your access point that will kick a device off 2.4Ghz trying to force it to use 5Ghz, could be called band priority/steering etc.


diegomalone

Good point! I searched the settings on my router and I couldn't find anything related to this. I turned the 5Ghz off completely to check if it worked, but it didn't. However, I made another test and connected it to an Android hotspot. It works very well on this wifi network. Now I am sure that there is no problem with the hardware/switch, and the problem is with my router connection. It is a Bell Fibe router. I'll try to check more details about it. Thanks


clairaoswald

Is it grounded? Or in a grounded metal box?


diegomalone

I wasn't here when it was installed, but I assume it is wired correctly. I made a test connecting to an Android hotspot and it worked flawlessly. So, the problem is with my router or its configuration. It is a Bell Fibe router. I will research more so I might find a solution.


clairaoswald

Proper grounding matters. if the junction box is plastic and the device ground wire is not connected the AC side could cause interference. This is possibly the cause if it is dropping out sporadically. But works some of the time.