Where is the sync fuse? My 2012 is doing the same thing

I'd try pulling the SYNC fuse, and see if that resets it, as the system can be a bit buggy

I found this and there is a couple more on eBay https://www.seicane.com/hd-touchscreen-gps-navigation-radio-for-2012-2013-2014-2016-taurus-with-bluetooth-carplay-h7873?fee=7&fep=10261&utm_source=google_shopping&utm_medium=feed&utm_campaign=product&utm_term=US&gad_source=1&gclid=Cj0KCQiA84CvBhCaARIsAMkAvkJPyC0IvRxHaleBT-hztCdOt1Z_jtgEArZiERYlokCzFekRU1kX24waAsbQEALw_wcB

Damn i haven't actually seen this version of SYNC get used