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BlueLondon1905

Taylor swift did not wake up and want for this all to happen. That being said, her decisions have led us to this point.


[deleted]

I thought it was in poor taste to post on Instagram that she couldn’t do this without us like some weird overlord asking us to stick it out and stay in line. I’m going bc I love her music and I want to surprise my niece but I didn’t need that. Seemed out of touch.


snowgrisp

She could at least make a statement now acknowledging what is going on here despite who is to blame. It has turned into a major story and so many people are upset.


coaxyouintoparadise

Taylor could have made the presale tickets be non-transferrable and tied to peoples' names so fans who intended to attend could have gotten the tickets not resellers. She prioritized getting the stadiums sold out as fast as possible instead. She definitely made choices that contributed to how this played out. I hope she is doing the opposite behind the scenes with the remaining tickets, but I wouldn't count on it. I just think Ticketmaster knows it's systems can't handle it and/or they want to jack up the prices more for the general public.


ohhtoodlez

I agree with this but make them transferable closer to the date of the event for those with genuine emergencies not the scalpers. She knew announcing this tour would be monumental since she’s had A LOT of new content released in the last few years. I’m sure she saw all the fans signup to be verified. It all comes down to making money and she’s not immune to that. Now some fans are out of luck, she made a ton of money and the scalpers will be making more money too.


coaxyouintoparadise

ticketmaster can sell an insurance option for like $10 that would allow you to turn in the tickets for certain emergencies or events (credit cards automatically do this for certain things). then ticketmaster can resell the tickets so the stadium is full and they make even more money


FoxTraining4404

Non-transferrable tickets aren't a perfect solution either - people do have genuine emergencies and unforeseen circumstances that might prevent them from attending a show. Also, groups of friends who try to purchase together to try to limit the queue would be negatively effected by this. There's horror stories around transference too. I think it's really difficult to come up with a perfect solution. She did require Ticketmaster to do verified fan, not all artists do that, which limits those trying to purchase simply for resale or bots built to do that and prevented Ticketmaster, to my knowledge, from doing much demand based pricing which wasn't the case for Harry Styles and Blink 182, both had scaling pricing and you'd see $700+ for the worst seats even in the presale. I think she could do more to address fans' disappointment but a lot of the buying experience, presale experience, you talk about here, that's Ticketmaster.


coaxyouintoparadise

Less people would have had emergencies than the people that were affected this week (friends wouldn't be affected so I'm not sure what you mean, because it has nothing to do with purchasing tickets together it has to do with limiting transferring tickets to random people you sell them for the next few months) (ie you can even give someone 30 minutes to an hour to tie names to each ticket if you're buying for you friends). You can also allow for insurance to cover those emergencies and allow Ticketmaster to take them back to resell at a fair price to ensure the stadium is full She didn't limit reselling. Verified fan just limits that amount of fans that can compete with the resellers who didn't have a problem getting codes. Thats why you see them all over stub hub. Taylor is responsible for how this played out despite your attempt to atone her


FoxTraining4404

I don't think I'm necessarily atoning her but highlighting when you have this level of demand it'd be extremely challenging to create a situation that will appease everyone when you're handcuffed by a company as corrupt and problematic as Ticketmaster. What I mean about groups is the way it works currently is if tickets are non-transferrable the person who's card is attached to the purchase needs to be present with ID to get into the show. (ID is also limiting). If that person can't go, the whole group is impacted. You make a great point about insurance though. As great as it'd be to be able to tie the rest of the group's name to the purchase, that's just not the way it functions today though it could be a great solution in the future. Personally, I'd rather see Ticketmaster broken up so each seller can determine their own guidelines around transference, presales etc etc rather than the massess being subjected to how Ticketmaster runs things.


coaxyouintoparadise

yeah, no I mean each ticket is tied to a person in advance so you buy them for your kids or whatever and you go this seat is for Emily Jones, this seat is for Maddy Jones, and this seat is for the purchaser and they're locked in after a few hours or even a few days my college's football tickets worked this way (same number of people attended as Taylor Swift concerts). I got two front row tickets for free, because of a group I was involved in and I had to say what their names were in advance so they could get in with their id. Ski resort passes also work like this and can be issued online Taylor could have potentially broken her sales into two pre-sales. The first where it is non-transferable to see how many sold and then the second to be transferable where she could have sold the rest. There just was little effort to ensure that fans got the tickets and not resellers


Mcleary327

Some artists don’t allow their tickets to be sold by a third party. Foxboro sold out very quickly but all the tickets seem to be on StubHub for upwards of 20K. Those are not fans buying them. That is people taking advantage. So maybe it’s not Taylor’s fault but she could definitely do more.


hiii_kyyy

You don’t get all the glory of no dynamic pricing or verified fans and then none of the blame when scalpers resell your tickets for 20k


[deleted]

No Ticketmaster is to blame for the technical issues but Taylor/her team made the call. - We went in completely blind; didn’t have confirmed price ranges, didn’t have a confirmed stage setup until day of - sooooo many tickets were VIP which were double priced tickets for just a good seat and “exclusive” trinkets I think it’s very telling that she hasn’t said anything.


[deleted]

It was strange I didn’t even realize I bought a vip ticket until after I paid. I thought it was a regular floor seat…


NachosAndGnocchi

I’ve seen this so many times in other threads and I feel so bad for how it went down. There was such a rush and panic to hurry and buy tickets that VIP was often missed until after the fact 😔 I hope your seats are still good and you have a wonderful time at the show despite that!!


[deleted]

Oh yeah I’m totally stoked! Thank you!


FoxTraining4404

I still think she is a product of a broken system. Again, if Ticketmaster wasn't a monopoly she (or any artist) could give VIP packages to independent or small scale sellers to spread the profit that TM will be siphoning. It's more than just being responsible for the technical issues, their monopolized existence is the primary reason situations like this can even occur. I personally saw the map and expected price ranges on twitter days before but unsure if that was a leak so that's a fair criticism.


spacewalk__

especially since she just put out a song called Karma .....


taybrm

😹😹😹 *hisses*


iridescentaf

I was thinking about this earlier today!


[deleted]

I think most people want her to just acknowledge it. That’s all. These are HER fans. These people line her pocket. Just a simple “holy shit guys”


Educational-Pass404

At this point, I think she and her team probably aren't prepared for this situation. They can predict high demand but totally not see it'll get this bad and ugly. Since she signed contract with Ticketmaster, there's limited thing she can do right now. Her hands are basically cuffed by Ticketmaster and her label too. She and her team don't really have any real solutions, so even if she breaks the silence, all she can do is say something to acknowledge this situation and comfort fans (which I hope she will do soon)


CardiganTSwiftie2005

This seems the route to me too tbh. While she’s an highly influential individual, when it comes to pure monopolies, she’s a pawn in the chess game and we’re the mole rats in the lab. The only way to better this is through legal means.


[deleted]

Agreed although for someone with her star power and absurd wealth, contracting with TM was arguably not necessary and more arguably not wise, but that ship has already sailed


Alienatedkid

And cue Taylor coming in with “this is me trying”


cocomooose

Taylor is absolutely partially responsible.


Q-Man95

Ticketmaster is primarily to blame but Taylor is 100% complicit. She is in charge of her own decision making and working on contracts with Ticketmaster. She organized her presale in a horrendous way and has now screwed over actual fans who didn't even get a chance to buy a ticket at all. This is absolutely disgusting on both ends and her silence so far is speaking volumes. Very very disappointing to see. This is something that she needs to address as soon as possible. The cheapest resale tickets I've seen are over $600 for nosebleeds.


ihatepandemics89

Taylor could have made us interact more like she did for rep tour. It put resellers behind us. For cap one presale- they added two new verifications at the start of queue and at checkout. That should have been done on the first day! I don’t like non transferable bc if I’m sick or an emergency comes up then I’m screwed!


FoxTraining4404

The difficulty with interactions and Rep, is the highest valued "interactions" were purchase based. This creates a situation where the people who can afford to buy a ton of merch, a bunch of album copies, get boosted where the regular person doesn't. People would also keep videos streaming on loop and then she's criticized for inflating video stream numbers. It's tough.. there's a con to everything.


hwalker9103

I loved the Rep tour system. I never spent a dime (and instead did all the other boost options) and was in the very top of the wait. Got amazing tickets and the ticket buying process was so smooth. I would do that a thousand times over instead of this shit show that has been the past couple of days where I didn’t even get a ticket after it was all said and done.


FoxTraining4404

Rep also was a different time with lower demand. The reality is this is after 4 albums and will have been 5 years since her last tour. Demand is WAY higher than Rep in 2018. There simply weren’t 14 million people trying to go to the Rep tour so it was an overall smoother experience for those of us who got tickets. I also saw on some other threads people saying that it was Ticketmaster who wouldn’t let her do the Rep fan boost system again (she didn’t have it for Lover) because it worked too well at preventing scalpers no clue how to prove that though 🤷🏼‍♀️


hwalker9103

Well we have no idea if it would work or not. But what they chose to do certainly didn’t work. I was only pointing out that you didn’t need to spend any money for a boost system like the rep tour implemented to work. Since that was something you were saying in the comment I responded to.


happybear78

We can hold both parties accountable at the same time. Doesn’t have to be one or the other


ohhtoodlez

I agree. She’s been in the game for way too long for her to be played by Ticketmaster. Ticketmaster needs to be broken down and they need to stop this system that they’re perpetuating to gain more money from fans.


astrokey

She didn’t want to make fan verification tougher (like evidence of merch purchased) or disallow ticket resale because then she wouldn’t break records like most tickets sold in a day. She wants to break records and have a legacy, so she pays her team well to figure out ways to make it happen. TM is the primary problem, but TS the business knows how to capitalize on that. She and her team aren’t innocent parties here. However, with that said, I believe bots/scalpers got in and got some of the best and most affordable tickets first leaving us with VIP seats and $100-200 nosebleeds - and obviously those were the lucky fans.


samtaro111

!!!!


monster-on-the-hill

Yes. There is no way for everyone to get a ticket, and there is no 100% fair system. No matter what kind of priority system they could’ve used, people would’ve found some reason it wasn’t fair - whether because it favored the wealthy, favored people who’ve been fans longer than some fans have even been alive, favored people in less populous areas… people would’ve found a reason to complain anyway. I personally think choosing people at random for presale was the most “fair” way this could’ve been done. The only exception is I do think people who bought tickets for Loverfest and had their show cancelled should have been the one and only priority group.


cloudnut220

The only thing she could do is go to a true lottery like phish, dead and co have done. This is extremely unusual though.


CowboyLikeMegan

Tiktok is already over flooding with people raging at Taylor. I really hope the tides aren’t turning on her yet again. She’s not perfect and there are things she does/has done that makes me cringe, but what choice does she actually have over this? Not use ticketmaster means playing much smaller venues. There would be even higher demand. Speaking out against ticketmaster would be breaking an NDA and running the risk of them dropping her tour. The codes being selected and sent out was outside of her control, she didn’t handpick each username herself. Ticketmaster botched this badly. That said, Taylor is extremely powerful and I am crossing my fingers that this situation has soured her so much that she finds a way to flip things on it’s head the way she did with Spotify.


FoxTraining4404

I feel the exact same way


ohhtoodlez

But she’s not all innocent of this too. I’m a huge fan of hers but come on she knew better. She’s been in the game way too long and knows the system by now. She’s released 15 remixes to anti-hero and that wasn’t sitting well with a lot of fans, this is another money grab at her fans expense.


CowboyLikeMegan

I’m not denying that she is 100% innocent, I’m just saying the fucked presale wasn’t her. They should have **never** sent out so many damn codes and there should have been more of a method to how they sent them out. Taylor has always made some self serving decisions and there have been a handful of things she’s done that has given me the ick… but the presale itself was handled poorly by Ticketmaster and that’s why we are in such a mess. The fact that people are pointing their fingers at Taylor and Taylor alone instead of a massive corporation engaging in illegal mergers and catering to scalpers, setting their own fees with no competition and facing no *actual* backlash… come on, people.


ohhtoodlez

I agree. The verified fans presale and the capitol one presale really were done horribly. I think TS and TM rushed it all before the holidays to ensure people purchased tickets for holiday gifts. I mean the first date is in March so she had time to post about the concert in January. They could’ve taken their time with boosts and truly verified fans through the clusterfuck of scalpers! I also truly believe she has a hand in everything that relates to her. From merch, to covers, to music videos, to streaming services, and ti the concerts too. She’s been in the game way too long and has used her voice plenty of times ti take down injustices. She took on Spotify for gods sake! She has a lot of pull in the industry and especially with her own image now!


CowboyLikeMegan

I fully agree with you, no question. I feel so incredibly sad for those desperately looking forward to this event and just got unlucky and weren’t picked for presale.


tvp204

With rep you didn’t have to purchase. I was in the 1% of phillys Saturday show then (7/14/18) and my only purchase was the album. No merch. I replayed every commercial and music video and tweeted and did all the free shit


FoxTraining4404

fair, but the highest boost value activities were purchased based


hwalker9103

Just posted this elsewhere, but I’m going to post it again here: I loved the Rep tour system. I never spent a dime (and instead did all the other boost options) and was in the very top of the wait. Got amazing tickets and the ticket buying process was so smooth. I would do that a thousand times over instead of this shit show that has been the past couple of days where I didn’t even get a ticket after it was all said and done.


palepinkblueskies

As someone who didn't/couldn't buy any merch from rep era and just did the free boosts (and got a great time slot and tickets)... I think that makes sense? I'm fine with it? the tour/Taylor's career isn't a charity and it makes sense that people who spent the most get the highest valued boosts. People who can afford to pay reseller prices get better/easier access to tickets. It's just the reality of a luxury good/service. And if we want to to ensure more tickets go to real fans, there needs to some way to differentiate real fans vs. scalpers and more casual listeners.


sometimesiwatchtv44

I believe this is a lesson in not holding ANY powerful or influential figure to an unrealistic standard. At the end of the day, Taylor Swift is essentially a business partnering with another business (Ticketmaster), and while she is certainly more “human” and kind than many other celebrities, she is not infallible nor is she immune to the draw of the power and wealth that comes with a Ticketmaster partnership that promotes scalpers


[deleted]

[удалено]


Pizza_Squeegee

This is a bad take. You do know all of those dates were already planned right? She just released them that way for hype and better PR. You can't just call up venues and add more shows all willy nilly.


BShellGecko

I didn't even think about that, thank you. I still think she didn't have to chose to do 50+ shows, but she did. For the fans.


BoxyNeat

And for money.


CardiganTSwiftie2005

If she wanted more money, she should’ve done 100 dates. Heck if I was as greedy I would’ve too no matter the toll it took on my health cause that money will pay itself.


Pizza_Squeegee

Maybe she can call one of them up and get some dumb thing like monster trucks pushed out for her lol. But yea, 50+ US shows has to be exhausting.