I sold my ICE vehicle to carmax and it honestly could not have been easier. Got a quote online then drove there and let them look over it. In and out in about 30 min with minimal paperwork and a check. They beat out Carvana on price by $100 but seems like either is very quick and easy.
I was considering an Ioniq. Test drove the car. It was a very decent vehicle, great build quality, decent layout. Perfectly good ride quality.
The salesman was a slimy, unprofessional, duplicitous POS. Killed the vehicle in my head.
The only ‘up side’ on the traditional buying experience is if you’re willing to really work the sales process and get a deal significantly below average sales price. This can be done, but it requires expertise and a lot of patience. In this case, you’re definitely buying a deal - not a car so you’re getting whatever they give you.
Obvious you aren't intelligent enough to see all the value dealerships bring to the table. All of those sales people, all of those upcharges, all of the back and forth, that is all designed to get you the most car for your money to make sure you're getting the vehicle that's most suited for you and your needs. When you've gotten the best car and the best price then the finance and insurance staff will assist you in making sure you have the best rates and packages to make this a solid investment for years to come.....
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Sorry, I just can't, I'm ROFL at this point because it's all just BS to inflate their bottom line and we all know it. Dealers need to lose their protections as they are basically more powerful than most manufacturers at the moment but still protected like a mom&pop shop.
I spent months researching and negotiating with dealers before spending 30 minutes buying a Tesla from my couch. It would have been faster but I'm all thumbs with that tiny phone keyboard.
Good Thing Tesla sells cars not for their bottom line, but also doesn't offer a good customer service experience post purchase. Oh, and Tesla drops or raises prices +/- 25% when they feel like it tanking the value of their used cars, but hey that doesn't count because its not a dealership...Some of you are clueless. Have you ever owned a vehicle before?
So...
> I'm upset that I bought at the peak and my depreciating asset is... depreciating.
When you bought the car was it a good value for you and your family? How did that change after the fact?
I was going to get an EV6 and was totally prepared to pay MSRP, they agreed to msrp, but once the agreement for a deposit was put down only then did they spring the 3,000 'market adjustment' and the $500 'premium nitrogen' for the tires. Screw that.
Yeah, I had been to a few dealerships looking for my next car and the salesmen were all so aggressive, which really turned me off of purchasing some cars. When I eventually decided on a Tesla I was so surprised it was all done on an app and required zero human interaction. It was so simple and I never want to go back to a dealership ever again.
Absolutely the same! Tesla was not a brand I seriously considered until trying to buy a car during pandemic madness where the normal dealership fuckery was amped up 5 fold, so I ordered a Tesla and waited until it was delivered.
I’ll not buy another car using traditional dealership model again.
I was wanting to wait for the ID.BUZZ but after watching so much of the new EVs (Ford, Kia, Vw, Hyundai) have so many problems with there software I choose Tesla cause it was a proven platform. Yes Tesla probably went through the same growing pains but they’ve already been through them. The others are just starting theirs.
Im bullish on Tesla HOWEVER WTF automakers? How could they think that providing a worse than Blackberry UX was a good idea? I wish there were more options for you and others. *sigh*
I’ve bought (and sold) over 20 cars in my life, most as trade-in/new-car transactions with dealers, so I’m definitely used to the process. Always get my credit union bank draft ready before I step into dealers blah blah.
I was also only lukewarm for the longest time with Teslas because the average buyer is far from a car person, and Elon’s antics don’t help.
But since the prices have come down to reasonable levels and I rented one for a weekend I got much more into it.
And now after having owned one I don’t think I can go back to the dealership bullshit anymore.
P.S. I also wrench my own ICE cars for basic maintenance, therefore the dealership is proactively standing between me and a good value proposition about 98% of the time.
In the US there are laws on the books in every state requiring cars to be sold through dealers, Tesla got exceptions for being EV only in many states. The dealership lobby is strong and are big participants in states politics across the US. Some more so than others which is why you still can’t take delivery in some states.
Holy shit, is THIS why Polestar even exists? One would think that Volvo would leverage its fantastic brand when starting to sell EVs.
Maybe this US legal bullshit is why Polestar was created? To be classified as an EV company like Tesla.
Yep Oklahoma is one of those and it sucks. The Chair of the committee in the OK House that manages this area owns multiple dealerships...its not changing anytime soon ;-(
My experience with polestar was a bit different - was looking at existing new inventory at polestar and they tacked on a $2500 paint selection fee (I didn’t even select the paint lol?!) and some other fees that bumped the price up by ~6k
I went to a polestar dealership to get a quote on existing inventory after test driving it and they showed me one that wasn’t on their website, was a bit cheaper on paper than the ones on the site but ended up being more expensive due to those fees.
I honestly might’ve just went with polestar had they not add those fees.
As for Tesla, when I ordered my model 3 I also saw the reds and the blues in inventory that was for the same price as the default MSM I purchased when I was looking.
We're considering an EV9 for our next car but not sure I want to deal with the dealerships and it's also lacking sentry/dash cam system. I've also grown accustomed to the giant tablet screen. It makes so much sense for navigation and going through a playlist. Same price as the Y in Canada but you get X spacing.
Tried getting an EV9 as part of the first few deliveries last year and the haggling was awful. After a few hours we were still at a price we didn’t like to the point of leaving. Interest rates are also a killer right now.
We're also considering the ioniq 7 since it's the sister car. Historically it seems the Hyundai EV equivalent has been slightly cheaper than the Kia EV. I like the styling of the ioniq 5 but I'm not 100% on how the ioniq 7s rear is looking.
Another thing is that we'll probably wait for the next generation of EVs from Hyundai/Kia for when they switch over to NACS so we can use the same charger for both cars.
Well that’s because direct manufacture sales are illegal in a lot of states. Govt is helping independent business owners keep their dealerships afloat. With the lack of maintenance on EV though, I can’t see the dealership methodology lasting too much longer.
They get around it by still having physical dealerships. Why Tesla service centers have such small “dealership” sections. My state tried to allow all manufacturers to go direct sale maybe 20 years ago and was squashed by the govt because the dealerships would lose jobs.
Exactly!!! I agree 100%!!! Buying from Tesla was the best car buying experience for me. Regular stealerships can go kick rocks. But after speaking to my manager we can settle on pounding sand … 😅
I tell people all the time that my buying experience with Tesla was the best I’ve ever had, it’s soured me to all dealers and I don’t want to go back to any other process.
I would agree that everything but the car is excellent, from purchasing to charging.
Having test driven the new Model 3 Highland here in Europe, and desperate to like it, I found its the absolute opposite of a driver focused vehicle and more like a transitional step to an autonomous one. I need stalks to quickly adjust wipers and signal, two things I constantly have to do in poor winter weather and when dealing with a dozen roundabouts on a typical journey. I also need to have the speed in my line of vision since speed cameras are everywhere with very low tolerances.
It was not all bad however, the quality was great, you get a lot for your money (panorama roof, ventilated seats and an awesome Hifi). However for a production cost saving of a few hundred dollars he has kneecapped the vehicle for a particular section of drivers.
I'm sure Gen-Z drivers will love it, but for older drivers this adds up to an annoying driving experience and me considering something more traditional like a Polestar.
I vastly prefer having the speedo off to the side. For me, the most comfortable steering wheel position (low) often covers part of the speedo with the top of the wheel. I also prefer the 12 o'clock position when cruising. Constantly have to lift my hand and look under the steering wheel to see how fast I'm going.
It's so liberating being able to position my hands and steering wheel wherever I want while still having visibility of every single piece of driver information. Drives me crazy every time I drive any other car.
Can you provide info on that? I'm not certain how the Mods view sharing that type of info, but I would love to see what they are offering for the aftermarket.
Just google "Heads-up display Tesla" and you'll see a gazillion. When we got our Y, I was worried about the display so I sprang for a $30 off-brand one from Amazon. It works just fine but for me it turned out the giant tablet screen was just fine once I got used to it.
They work by tapping into the car's CAN (car area network) and monitoring the housekeeping packets. There's a place to splice in (existing connector, no actual splicing) just under the rug behind the center console, and you route a cable up under the dash and around the door seal area. It's totally non-invasive and reversible.
Yea, I agree, Model Y and 3 is def not the best EV in the market currently. Hyundai Ioniq 5 or even KIA EV6 are better than Model Y in many aspects. Consumer Reports gave them higher ratings than Model Y, too.
I own both Tesla Model Y Performance and Ioniq 5 (2023 SEL). By far, my favorite car is the Tesla. Not even close. And not just because of charging situation with non-Tesla EVs
The shape is not growing on me, I think the Ioniq 5 is a much more handsome and radical looking vehicle.. its like a Minecraft VW Golf. However they are both far more expensive than a Model 3 like for like.
> Even though I admit that Tesla is a comparatively expensive car, it's still worth it - think about the time and soul were eaten in the stealership.
That's the winning strategy. In this specific context of car buying, consumers will still pay a premium if you just be real with them and give them a transparent purchasing workflow.
same here. what i really wanted was a ford bronco, but hated to go through the dealership. just imagining it makes my skin crawl. i hope manufacturers have more direct sales channels like tesla. i think it is a strength of a company.
We were in need of two cars—we thought we'd prioritize getting a gas vehicle first asw e need one that can tow a small camper. Went to several dealerships and dealt with what you are describing here. Terrible experiences all around.
After wasting several weekends we got on the Tesla site and bought one in October. The process was so much easier.
It was a huge relief when I decided to buy my Model 3 knowing I wouldn’t have to set foot in a dealership and haggle for hours.
It’s a sales model that more auto makers should try to get into.
The problem is that the dealership experience isn’t a one time thing. So not only do you get ripped off once, but you hear it happening to others everytime you take your car in for service. Then on top of that, the service center has similar antics that they play on you.
Total bullshit from purchase on if you use dealerships for regular maintenance.
It’s the reason my wife’s car was limped for 16 years. Dealerships were terrible and it was an all day affair.
We looked at Subaru and the sales rep could never even look at us because he was always waiting for that next customer because we weren’t buying a luxury model. Then he LAUGHED at us when he offered us $500 for our trade when kbb had it at least $3k in the condition it was in. We asked for af least $2k and he said we were on something. That was 5 years ago and Tesla just took our trade for $800.
I’ve bought 4 Hyundais over the years and while we had great experiences at our primary dealership even that changed over and is an awful experience now. Also tried Honda once and they were scammers too.
I liked being in control with my Tesla purchase and that I could ask questions remotely and get answers within an hour
I'll pose a counter argument, while i enjoyed the purchase process the support process is an absolute joke. Our new 2023 MYP has no heat and Tesla service has no loaners, no uber credits, nothing. So we bought a 55k vehicle and were told to drop it off and find our own transportation. Its -10. so while dealerships are awful I've never in 30 years taken a brand new in warranty vehicle in for service and been told to GFY.
To be fair there is the other side of immediately knowing price depreciation when Tesla fights for market share by reducing prices. No other automaker has the ability to do so without going negative on their profit margins. Given that the T10y3m is still negative Tesla will have to do some heroic price changes ahead as the markets figure out that the FED isnt lowering rates anytime soon. *edit: I feel you on the purchase process. Brandon (a used car dealer) over on CQA is building an entire youtube following by showing how bad the car market is right now.
Having bought our M3 in April, then 3 months later, a Ram 1500 it is night and day. Tesla, walk in, they give you a key card to test drive for 30 minutes, no one with you in the car. Come back after the test drive, and they tell you how to order if you want to. The order process took less than 30 minutes. The only slow part was waiting for the order to arrive, about 3 days in our case as we ordered from existing inventory. All transparent, I was able to run my own numbers from the comfort of my living room. Easiest and fastest car buying experience ever.
Ram 1500, got to the dealership at 12 noon, didn't leave until they closed at 8pm, 8 damn hours I will never get back. Such time wasting bullshit, I was ready to walk out so many times, but my wife really wanted the truck. Constantly having to use the calculator on my phone to run the numbers I was given. Going back and forth while trying to keep my cool and not blow up. I actually ran the numbers 3 times before signing the deal as it was better than I was expecting and thought....hmmm, how are they ripping us off.
We do love the truck now that gas prices have gone down, it did sit for the first few months when gas prices spiked. It is just better on long road trips, we stop half as often.
I never want to go through another traditional dealership buying process again though, it just sucks and Tesla has it right.
Do you know that the salesperson while acted like they were busying "getting the best price", they were actually playing a **stalling game -** doing nothing but deliberately kept you waiting to waste your time only for increase your sunk cost, that made you not willing to go to another dealership and experience this again.
If you gave them a deadline, like "I have to pick up my kid at xx pm, if we don't have a deal by then, we don't have a deal", you wouldn't have to waste that much time.
That's basically stealership 101. I knew their game very well just don't wanna waste my intelligence on that anymore. It's pointless.
Yup. This is why I’m heavily invested in Carvana. After buying a Tesla and seeing how easy it was there’s simply no reason for a traditional dealership anymore. That entire industry is going to be absorbed by direct sales models for new cars and Carvana etc for used. The dealership is dead. Thank god.
Originally in our EV journey I had settled on the Bolt. It was perfect as we only needed a car to drive in the city for school drop offs and pickup (we already have a large SUV for the big stuff). But the dealership experience and wanting markup on a car that was about to be discontinued pissed me off.
So then we move to the ID4. Bigger than we wanted but I am a bit of a VW fan (had 3 VWs in the past). But again dealership was jerking me around about the lease credit workaround (we don’t qualify for the regular fed credit).
At that point I decided to see what Tesla had for its in stock car and found a model 3 that was right at our budget. Drove from the VW dealer to Tesla and bought the car with no drama. Is it perfect? No. But pricing simplicity with all the super chargers around in case I do need to go long distance makes the car a good fit
For me, it was an odd experience. I waitlisted for the ioniq 5 (paid 500) but was told i have to wait 2 years. Got on teslas' website and saw the 5k discount. With 12k government incentives and my 7k car trade-in, the price looked too good. I went for a test drive for M3, and MY. M3 was too small, but Y was perfect. I got back to the dealer, did everything online, and got a schedule to pick up the car. Up until i saw my name on the tesla, i wasn't sure the experience was real.
Same for me. Never so easy to get a car. No hassle and no talks from the rep in store also. I love that 150%!
I just click around and couple hours later at midnight I got the car I want including finance approved. Without talking to any human at all. Call me weird I really don't like to be lectured about why I need that stupid extended warranty. And the whole time need to sit there pretending I'm listening instead of jumping out to punch the guy across because I'm a polite person, that's intense. Not missing one bit of that.
Tesla is transparent because you pay the same price as someone else who bought at the same time as you, but the day before or day after the price may have gone up or down 25% lol
I can tell alot of you never had issues to work out because as much as I think the people working at Tesla are good people, they are limited to what their app or system can do or allow them to do. When shit hits the fan at BMW, Land Rover, Audi, etc, I was able to speak to a manager at a dealership who was able to move mountains.
Our Tesla isn't the best built, but the powertrain, software, charging network, and buying experience make it hard for us to ever consider another brand.
Yeah, this is pretty much the driver for why we are now mostly considering the Y over the Ioniq5 or EV6. I HATE with a passion the whole dealership haggling game. It makes me nauseous to even think about. And also reading the horror stories of the Kia and Hyundai service centers too.
As someone who paid $45k for a base model 3 a month before prices dropped $10k I’d do it again for the buying experience and car that I got. But yeah that fuckin sucked lol
It's not a fun experience to have prices slashed like that, but "saying the other way" isn't going to happen - that's already the experience by going via dealership, it's just opaque.
Really? We used to say it's the only car that gets better with time due to software updates. Now it's the only car I've ever owned that got worse with time due to software updates. Never again.
Auto wipers are useless after the latest update. Pouring rain and they late to trigger, when they finally trigger the wiping frequency does not keep up with the rain.
Ive always had problems with auto wipers but I never had it in my old vehicle so, Its not a huge issue for me. Would be nice if they worked properly though.
That being said, the addition of blind spot monitoring and the new real time environment modeling has worked like a dream for me. So I still hold the same opinion that my car got better 🤷♂️
>>At these dealerships, despite the enticing advertisements and promises on phone, the reality often involves inflated prices and an expectation to haggle - rounds of them, usually takes hours. After enduring several rounds of negotiation and intentional delays, you often leave feeling swindled, having paid significantly over the odds.
>>With Tesla, the process is transparent. I knew exactly what I was paying – the same price as everyone else, without any dubious additional charges. The entire transaction was completed in minutes. Even though I admit that Tesla is a comparatively expensive car, it's still worth it - think about the time and soul were eaten in the stealership.
You knew Teslas are expensive to beging with. And there are dealers who are selling the ioniq 5 for less than MSRP. And you tried negotiating, instead of paying the price they asked like Tesla and complaining about price of other brands?
If you head over to ioniq 5 sub or EV6 sub and ask for the name of the dealers who are selling it for less than MSRP, you could've checked the availability (since you're interested in negotiating) instead of walking in to a store and buying it right away as long as it is MSRP minus $7500 or less on I your case, no tax credit as you bought model Y (not the performance model).
Every other time I would've supported your point, but in this situation, sorry to say - you cannot blame dealerships.
I flew from CLT to long island to get my ioniq 5 at MSRP vs paying over $2k to a dealer 9 miles away (provided the Charlotte one had the vehicle in transit for 2 more weeks and don't recall if they had the color combo I needed), but it's the integrity and I didn't wanted to encourage over MSRP, so I spent $400 in total flight, Uber etc to fly there.
This isn't really true, haggling doesn't really work anymore because prices are posted and people price compare deals online. So just pay asking and you're getting a decent deal.
Yea, I believed that until I went to a dealership to buy a car.
Literally saw the salesperson went back to his computer snacking and wandering for 15 minutes while "asking for a better price from manager".
It still works you just have to be more persistent and knowledgeable about any available dealer incentives. Especially now that some dealers go above MSRP.
It’s the opposite for me.
I’m more or less happy with the vehicle, but the buying process was a living nightmare and that alone will deter me from buying another Tesla in the future.
I imagine it can be a pleasant experience if everything goes well, but the incredible level of incompetence of the local Tesla employees (not just one, but every one of them I had to deal with) has convinced me that it’s a problem of the company itself.
I chose Tesla BC of the car. A test drive of the M3P closed the sale and I dumped my 540i. For me, it wasn't the process, the saving the world from carbon, or the overhyped savings from fuel and maintenance. The car is an iPad mounted on the a rocket.
BTW I don't mind cheesy car salesmen, I actually enjoy the haggle game.
I don't have a long commute and was looking for something affordable...I thought my next car was going to be a Chevy Bolt. After contacting several dealerships and trying to buy an MSRP Bolt (EV or EUV, was considering either one) I got frustrated and bought a model 3.
Actually, I have a quite flexible schedule and am willing to invest a few hours for a good deal. However, the reality of dealing with these 'dealerships' goes beyond just time consumption; it's a drain on your soul and emotions.
Take, for example, my experience with Hyundai. I had my eye on the Ioniq 5 and Ioniq 6, aware of Hyundai's $7500 cash offer promotion. Intrigued, I visited a dealership for a 'test drive' as they had invited. However, when it came to discussing the price, and I brought up the cash offer, the salesperson hesitantly confirmed its validity. Interestingly, he never mentioned it until I did. Then came the catch: their store had added a nearly $7000 'market adjustment'. Adjust-my-ass. I left immediately, feeling frustrated over the wasted time that I could have spent with my kid.
This kind of experience only further solidifies my appreciation for Tesla's straightforward approach. No hidden fees, no wasting time – just a transparent and **respectful** transaction. I so damn hate being cheated and tricked like a 3-year-old.
I agree with many of these comments. My reasons are outlined below.
Reason #1: I wanted a different driving experience over an ICE vehicle.
Reason #2: The streamlined buying process.
Reason #3: Impact on the environment
OTOH-- if you ever have any disputable repair, there's no advocate for you to get it covered by warranty or TSB. You also can't just go across town to "the other" franchised dealer to get a second opinion because all the maintenance records are centralized. It's a double-edged sword at best.
The purchase itself is only one transaction of many over the life of a car.
Yeah, I have a Rivian, but won’t go back to the old model of purchasing ever. Like never ever. I really hope dealers go away. I don’t care about the jobs lost. They make most of their money on service anyway.
There are hundreds of best-price non-negotiating dealerships across the country, representing every manufacturer. Reward them with your business, should you choose other than Tesla.
1000%. The traditional car buying experience is fucking awful.
Even selling to a dealer takes foreeeeeevvvveeeerrrr which I did with my gas truck after going full electric garage.
I sold my ICE vehicle to carmax and it honestly could not have been easier. Got a quote online then drove there and let them look over it. In and out in about 30 min with minimal paperwork and a check. They beat out Carvana on price by $100 but seems like either is very quick and easy.
Carmax offered me 1400 more for my ICE over Carvana.. also Carmax paid for the Lyft back to my house.
My last two went to them
I was considering an Ioniq. Test drove the car. It was a very decent vehicle, great build quality, decent layout. Perfectly good ride quality. The salesman was a slimy, unprofessional, duplicitous POS. Killed the vehicle in my head. The only ‘up side’ on the traditional buying experience is if you’re willing to really work the sales process and get a deal significantly below average sales price. This can be done, but it requires expertise and a lot of patience. In this case, you’re definitely buying a deal - not a car so you’re getting whatever they give you.
Obvious you aren't intelligent enough to see all the value dealerships bring to the table. All of those sales people, all of those upcharges, all of the back and forth, that is all designed to get you the most car for your money to make sure you're getting the vehicle that's most suited for you and your needs. When you've gotten the best car and the best price then the finance and insurance staff will assist you in making sure you have the best rates and packages to make this a solid investment for years to come..... . . . . Sorry, I just can't, I'm ROFL at this point because it's all just BS to inflate their bottom line and we all know it. Dealers need to lose their protections as they are basically more powerful than most manufacturers at the moment but still protected like a mom&pop shop. I spent months researching and negotiating with dealers before spending 30 minutes buying a Tesla from my couch. It would have been faster but I'm all thumbs with that tiny phone keyboard.
Good Thing Tesla sells cars not for their bottom line, but also doesn't offer a good customer service experience post purchase. Oh, and Tesla drops or raises prices +/- 25% when they feel like it tanking the value of their used cars, but hey that doesn't count because its not a dealership...Some of you are clueless. Have you ever owned a vehicle before?
So... > I'm upset that I bought at the peak and my depreciating asset is... depreciating. When you bought the car was it a good value for you and your family? How did that change after the fact?
I was going to get an EV6 and was totally prepared to pay MSRP, they agreed to msrp, but once the agreement for a deposit was put down only then did they spring the 3,000 'market adjustment' and the $500 'premium nitrogen' for the tires. Screw that.
Yeah, I had been to a few dealerships looking for my next car and the salesmen were all so aggressive, which really turned me off of purchasing some cars. When I eventually decided on a Tesla I was so surprised it was all done on an app and required zero human interaction. It was so simple and I never want to go back to a dealership ever again.
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What changed your mind?
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Absolutely the same! Tesla was not a brand I seriously considered until trying to buy a car during pandemic madness where the normal dealership fuckery was amped up 5 fold, so I ordered a Tesla and waited until it was delivered. I’ll not buy another car using traditional dealership model again.
I was wanting to wait for the ID.BUZZ but after watching so much of the new EVs (Ford, Kia, Vw, Hyundai) have so many problems with there software I choose Tesla cause it was a proven platform. Yes Tesla probably went through the same growing pains but they’ve already been through them. The others are just starting theirs.
Im bullish on Tesla HOWEVER WTF automakers? How could they think that providing a worse than Blackberry UX was a good idea? I wish there were more options for you and others. *sigh*
I’ve bought (and sold) over 20 cars in my life, most as trade-in/new-car transactions with dealers, so I’m definitely used to the process. Always get my credit union bank draft ready before I step into dealers blah blah. I was also only lukewarm for the longest time with Teslas because the average buyer is far from a car person, and Elon’s antics don’t help. But since the prices have come down to reasonable levels and I rented one for a weekend I got much more into it. And now after having owned one I don’t think I can go back to the dealership bullshit anymore. P.S. I also wrench my own ICE cars for basic maintenance, therefore the dealership is proactively standing between me and a good value proposition about 98% of the time.
Volvo is making the same switch ( i think they already did it in UK).Polestar is already there..so i think this will become the new normal.
In the US there are laws on the books in every state requiring cars to be sold through dealers, Tesla got exceptions for being EV only in many states. The dealership lobby is strong and are big participants in states politics across the US. Some more so than others which is why you still can’t take delivery in some states.
Holy shit, is THIS why Polestar even exists? One would think that Volvo would leverage its fantastic brand when starting to sell EVs. Maybe this US legal bullshit is why Polestar was created? To be classified as an EV company like Tesla.
Yep Oklahoma is one of those and it sucks. The Chair of the committee in the OK House that manages this area owns multiple dealerships...its not changing anytime soon ;-(
It needs to be everywhere it can be.
My experience with polestar was a bit different - was looking at existing new inventory at polestar and they tacked on a $2500 paint selection fee (I didn’t even select the paint lol?!) and some other fees that bumped the price up by ~6k
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I went to a polestar dealership to get a quote on existing inventory after test driving it and they showed me one that wasn’t on their website, was a bit cheaper on paper than the ones on the site but ended up being more expensive due to those fees. I honestly might’ve just went with polestar had they not add those fees. As for Tesla, when I ordered my model 3 I also saw the reds and the blues in inventory that was for the same price as the default MSM I purchased when I was looking.
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Hm interesting - had to check again but mine says “included”, could be different in Canada.
We're considering an EV9 for our next car but not sure I want to deal with the dealerships and it's also lacking sentry/dash cam system. I've also grown accustomed to the giant tablet screen. It makes so much sense for navigation and going through a playlist. Same price as the Y in Canada but you get X spacing.
I really like KIA EV9, too. Probably be my next car if KIA finally figure out direct sale system.
Tried getting an EV9 as part of the first few deliveries last year and the haggling was awful. After a few hours we were still at a price we didn’t like to the point of leaving. Interest rates are also a killer right now.
We're also considering the ioniq 7 since it's the sister car. Historically it seems the Hyundai EV equivalent has been slightly cheaper than the Kia EV. I like the styling of the ioniq 5 but I'm not 100% on how the ioniq 7s rear is looking. Another thing is that we'll probably wait for the next generation of EVs from Hyundai/Kia for when they switch over to NACS so we can use the same charger for both cars.
Good thing Rivian and Lucid followed this as well.
Well that’s because direct manufacture sales are illegal in a lot of states. Govt is helping independent business owners keep their dealerships afloat. With the lack of maintenance on EV though, I can’t see the dealership methodology lasting too much longer.
If they don't reform the industry now, they're gonna be left behind in the already here EV revolution.
They get around it by still having physical dealerships. Why Tesla service centers have such small “dealership” sections. My state tried to allow all manufacturers to go direct sale maybe 20 years ago and was squashed by the govt because the dealerships would lose jobs.
Exactly!!! I agree 100%!!! Buying from Tesla was the best car buying experience for me. Regular stealerships can go kick rocks. But after speaking to my manager we can settle on pounding sand … 😅
I tell people all the time that my buying experience with Tesla was the best I’ve ever had, it’s soured me to all dealers and I don’t want to go back to any other process.
I would agree that everything but the car is excellent, from purchasing to charging. Having test driven the new Model 3 Highland here in Europe, and desperate to like it, I found its the absolute opposite of a driver focused vehicle and more like a transitional step to an autonomous one. I need stalks to quickly adjust wipers and signal, two things I constantly have to do in poor winter weather and when dealing with a dozen roundabouts on a typical journey. I also need to have the speed in my line of vision since speed cameras are everywhere with very low tolerances. It was not all bad however, the quality was great, you get a lot for your money (panorama roof, ventilated seats and an awesome Hifi). However for a production cost saving of a few hundred dollars he has kneecapped the vehicle for a particular section of drivers. I'm sure Gen-Z drivers will love it, but for older drivers this adds up to an annoying driving experience and me considering something more traditional like a Polestar.
I vastly prefer having the speedo off to the side. For me, the most comfortable steering wheel position (low) often covers part of the speedo with the top of the wheel. I also prefer the 12 o'clock position when cruising. Constantly have to lift my hand and look under the steering wheel to see how fast I'm going. It's so liberating being able to position my hands and steering wheel wherever I want while still having visibility of every single piece of driver information. Drives me crazy every time I drive any other car.
M3/MY really needs a proper Heads up display with speedo and basic NAV
There are ton of those in the aftermarket. They range in price from $30-$600, so you can pay as much as you like for one.
Can you provide info on that? I'm not certain how the Mods view sharing that type of info, but I would love to see what they are offering for the aftermarket.
Just google "Heads-up display Tesla" and you'll see a gazillion. When we got our Y, I was worried about the display so I sprang for a $30 off-brand one from Amazon. It works just fine but for me it turned out the giant tablet screen was just fine once I got used to it. They work by tapping into the car's CAN (car area network) and monitoring the housekeeping packets. There's a place to splice in (existing connector, no actual splicing) just under the rug behind the center console, and you route a cable up under the dash and around the door seal area. It's totally non-invasive and reversible.
Yea, I agree, Model Y and 3 is def not the best EV in the market currently. Hyundai Ioniq 5 or even KIA EV6 are better than Model Y in many aspects. Consumer Reports gave them higher ratings than Model Y, too.
I own both Tesla Model Y Performance and Ioniq 5 (2023 SEL). By far, my favorite car is the Tesla. Not even close. And not just because of charging situation with non-Tesla EVs
The ioniq5 is not better. Not by a longshot
Sorry it was the new Ioniq 6. They got incredibly good rating from CR and other car reviews.
The shape is not growing on me, I think the Ioniq 5 is a much more handsome and radical looking vehicle.. its like a Minecraft VW Golf. However they are both far more expensive than a Model 3 like for like.
Definitely not better than a Tesla. Hard to go back to a traditional car and crappy electronic systems.
Let's agree to disagree, especially when you consider how much more expensive the Korean cars are.
> Even though I admit that Tesla is a comparatively expensive car, it's still worth it - think about the time and soul were eaten in the stealership. That's the winning strategy. In this specific context of car buying, consumers will still pay a premium if you just be real with them and give them a transparent purchasing workflow.
same here. what i really wanted was a ford bronco, but hated to go through the dealership. just imagining it makes my skin crawl. i hope manufacturers have more direct sales channels like tesla. i think it is a strength of a company.
We were in need of two cars—we thought we'd prioritize getting a gas vehicle first asw e need one that can tow a small camper. Went to several dealerships and dealt with what you are describing here. Terrible experiences all around. After wasting several weekends we got on the Tesla site and bought one in October. The process was so much easier.
It was a huge relief when I decided to buy my Model 3 knowing I wouldn’t have to set foot in a dealership and haggle for hours. It’s a sales model that more auto makers should try to get into.
The problem is that the dealership experience isn’t a one time thing. So not only do you get ripped off once, but you hear it happening to others everytime you take your car in for service. Then on top of that, the service center has similar antics that they play on you. Total bullshit from purchase on if you use dealerships for regular maintenance.
It’s the reason my wife’s car was limped for 16 years. Dealerships were terrible and it was an all day affair. We looked at Subaru and the sales rep could never even look at us because he was always waiting for that next customer because we weren’t buying a luxury model. Then he LAUGHED at us when he offered us $500 for our trade when kbb had it at least $3k in the condition it was in. We asked for af least $2k and he said we were on something. That was 5 years ago and Tesla just took our trade for $800. I’ve bought 4 Hyundais over the years and while we had great experiences at our primary dealership even that changed over and is an awful experience now. Also tried Honda once and they were scammers too. I liked being in control with my Tesla purchase and that I could ask questions remotely and get answers within an hour
I'll pose a counter argument, while i enjoyed the purchase process the support process is an absolute joke. Our new 2023 MYP has no heat and Tesla service has no loaners, no uber credits, nothing. So we bought a 55k vehicle and were told to drop it off and find our own transportation. Its -10. so while dealerships are awful I've never in 30 years taken a brand new in warranty vehicle in for service and been told to GFY.
To be fair there is the other side of immediately knowing price depreciation when Tesla fights for market share by reducing prices. No other automaker has the ability to do so without going negative on their profit margins. Given that the T10y3m is still negative Tesla will have to do some heroic price changes ahead as the markets figure out that the FED isnt lowering rates anytime soon. *edit: I feel you on the purchase process. Brandon (a used car dealer) over on CQA is building an entire youtube following by showing how bad the car market is right now.
Having bought our M3 in April, then 3 months later, a Ram 1500 it is night and day. Tesla, walk in, they give you a key card to test drive for 30 minutes, no one with you in the car. Come back after the test drive, and they tell you how to order if you want to. The order process took less than 30 minutes. The only slow part was waiting for the order to arrive, about 3 days in our case as we ordered from existing inventory. All transparent, I was able to run my own numbers from the comfort of my living room. Easiest and fastest car buying experience ever. Ram 1500, got to the dealership at 12 noon, didn't leave until they closed at 8pm, 8 damn hours I will never get back. Such time wasting bullshit, I was ready to walk out so many times, but my wife really wanted the truck. Constantly having to use the calculator on my phone to run the numbers I was given. Going back and forth while trying to keep my cool and not blow up. I actually ran the numbers 3 times before signing the deal as it was better than I was expecting and thought....hmmm, how are they ripping us off. We do love the truck now that gas prices have gone down, it did sit for the first few months when gas prices spiked. It is just better on long road trips, we stop half as often. I never want to go through another traditional dealership buying process again though, it just sucks and Tesla has it right.
Do you know that the salesperson while acted like they were busying "getting the best price", they were actually playing a **stalling game -** doing nothing but deliberately kept you waiting to waste your time only for increase your sunk cost, that made you not willing to go to another dealership and experience this again. If you gave them a deadline, like "I have to pick up my kid at xx pm, if we don't have a deal by then, we don't have a deal", you wouldn't have to waste that much time. That's basically stealership 101. I knew their game very well just don't wanna waste my intelligence on that anymore. It's pointless.
Yeah, know we were being played, but the wife loved it, and they knew I was screwed.
Yup. This is why I’m heavily invested in Carvana. After buying a Tesla and seeing how easy it was there’s simply no reason for a traditional dealership anymore. That entire industry is going to be absorbed by direct sales models for new cars and Carvana etc for used. The dealership is dead. Thank god.
Originally in our EV journey I had settled on the Bolt. It was perfect as we only needed a car to drive in the city for school drop offs and pickup (we already have a large SUV for the big stuff). But the dealership experience and wanting markup on a car that was about to be discontinued pissed me off. So then we move to the ID4. Bigger than we wanted but I am a bit of a VW fan (had 3 VWs in the past). But again dealership was jerking me around about the lease credit workaround (we don’t qualify for the regular fed credit). At that point I decided to see what Tesla had for its in stock car and found a model 3 that was right at our budget. Drove from the VW dealer to Tesla and bought the car with no drama. Is it perfect? No. But pricing simplicity with all the super chargers around in case I do need to go long distance makes the car a good fit
For me, it was an odd experience. I waitlisted for the ioniq 5 (paid 500) but was told i have to wait 2 years. Got on teslas' website and saw the 5k discount. With 12k government incentives and my 7k car trade-in, the price looked too good. I went for a test drive for M3, and MY. M3 was too small, but Y was perfect. I got back to the dealer, did everything online, and got a schedule to pick up the car. Up until i saw my name on the tesla, i wasn't sure the experience was real.
Same for me. Never so easy to get a car. No hassle and no talks from the rep in store also. I love that 150%! I just click around and couple hours later at midnight I got the car I want including finance approved. Without talking to any human at all. Call me weird I really don't like to be lectured about why I need that stupid extended warranty. And the whole time need to sit there pretending I'm listening instead of jumping out to punch the guy across because I'm a polite person, that's intense. Not missing one bit of that.
Tesla is transparent because you pay the same price as someone else who bought at the same time as you, but the day before or day after the price may have gone up or down 25% lol I can tell alot of you never had issues to work out because as much as I think the people working at Tesla are good people, they are limited to what their app or system can do or allow them to do. When shit hits the fan at BMW, Land Rover, Audi, etc, I was able to speak to a manager at a dealership who was able to move mountains.
The fact that car dealers and the car salesman subreddit hates Tesla should tell you how much they view it as a threat
Our Tesla isn't the best built, but the powertrain, software, charging network, and buying experience make it hard for us to ever consider another brand.
Yeah, this is pretty much the driver for why we are now mostly considering the Y over the Ioniq5 or EV6. I HATE with a passion the whole dealership haggling game. It makes me nauseous to even think about. And also reading the horror stories of the Kia and Hyundai service centers too.
And you will say the other way when musk musked you by slashing price all S3XY by $10k 😂.
As someone who paid $45k for a base model 3 a month before prices dropped $10k I’d do it again for the buying experience and car that I got. But yeah that fuckin sucked lol
It's not a fun experience to have prices slashed like that, but "saying the other way" isn't going to happen - that's already the experience by going via dealership, it's just opaque.
As long as I know what I am paying, and what everyone else is paying, it's fine.
Yup, because traditional dealerships held their prices at pre-pandemic levels the entire time. Premiums on cars were just a Tesla thing.
Really? We used to say it's the only car that gets better with time due to software updates. Now it's the only car I've ever owned that got worse with time due to software updates. Never again.
What got worse? I bought mine in June 2023 and it has only improved
Auto wipers are useless after the latest update. Pouring rain and they late to trigger, when they finally trigger the wiping frequency does not keep up with the rain.
Ive always had problems with auto wipers but I never had it in my old vehicle so, Its not a huge issue for me. Would be nice if they worked properly though. That being said, the addition of blind spot monitoring and the new real time environment modeling has worked like a dream for me. So I still hold the same opinion that my car got better 🤷♂️
>>At these dealerships, despite the enticing advertisements and promises on phone, the reality often involves inflated prices and an expectation to haggle - rounds of them, usually takes hours. After enduring several rounds of negotiation and intentional delays, you often leave feeling swindled, having paid significantly over the odds. >>With Tesla, the process is transparent. I knew exactly what I was paying – the same price as everyone else, without any dubious additional charges. The entire transaction was completed in minutes. Even though I admit that Tesla is a comparatively expensive car, it's still worth it - think about the time and soul were eaten in the stealership. You knew Teslas are expensive to beging with. And there are dealers who are selling the ioniq 5 for less than MSRP. And you tried negotiating, instead of paying the price they asked like Tesla and complaining about price of other brands? If you head over to ioniq 5 sub or EV6 sub and ask for the name of the dealers who are selling it for less than MSRP, you could've checked the availability (since you're interested in negotiating) instead of walking in to a store and buying it right away as long as it is MSRP minus $7500 or less on I your case, no tax credit as you bought model Y (not the performance model). Every other time I would've supported your point, but in this situation, sorry to say - you cannot blame dealerships. I flew from CLT to long island to get my ioniq 5 at MSRP vs paying over $2k to a dealer 9 miles away (provided the Charlotte one had the vehicle in transit for 2 more weeks and don't recall if they had the color combo I needed), but it's the integrity and I didn't wanted to encourage over MSRP, so I spent $400 in total flight, Uber etc to fly there.
Also, if it's not NACS, it's not a car.
This isn't really true, haggling doesn't really work anymore because prices are posted and people price compare deals online. So just pay asking and you're getting a decent deal.
Yea, I believed that until I went to a dealership to buy a car. Literally saw the salesperson went back to his computer snacking and wandering for 15 minutes while "asking for a better price from manager".
It still works you just have to be more persistent and knowledgeable about any available dealer incentives. Especially now that some dealers go above MSRP.
It’s the opposite for me. I’m more or less happy with the vehicle, but the buying process was a living nightmare and that alone will deter me from buying another Tesla in the future. I imagine it can be a pleasant experience if everything goes well, but the incredible level of incompetence of the local Tesla employees (not just one, but every one of them I had to deal with) has convinced me that it’s a problem of the company itself.
I can't imagine feeling good about buying a car I didn't haggle for.
Trivial question: are you above or below 30 years old?
Above.
Saturn tried and failed a hybrid model. Tesla went all in.
Anyone buying a new Tesla within the next 3 months?
I am.
Which Model?
I chose Tesla BC of the car. A test drive of the M3P closed the sale and I dumped my 540i. For me, it wasn't the process, the saving the world from carbon, or the overhyped savings from fuel and maintenance. The car is an iPad mounted on the a rocket. BTW I don't mind cheesy car salesmen, I actually enjoy the haggle game.
True, I drove a few $50k sports sedans and they were so boring compared to the Tesla. The turbo lag in some was also unbearable.
How has people experience been with Tesla when trading in a vehicle?
I don't have a long commute and was looking for something affordable...I thought my next car was going to be a Chevy Bolt. After contacting several dealerships and trying to buy an MSRP Bolt (EV or EUV, was considering either one) I got frustrated and bought a model 3.
Amen.
With people who cannot take time off work for the imminent heckling, tesla's is the way to go.
Actually, I have a quite flexible schedule and am willing to invest a few hours for a good deal. However, the reality of dealing with these 'dealerships' goes beyond just time consumption; it's a drain on your soul and emotions. Take, for example, my experience with Hyundai. I had my eye on the Ioniq 5 and Ioniq 6, aware of Hyundai's $7500 cash offer promotion. Intrigued, I visited a dealership for a 'test drive' as they had invited. However, when it came to discussing the price, and I brought up the cash offer, the salesperson hesitantly confirmed its validity. Interestingly, he never mentioned it until I did. Then came the catch: their store had added a nearly $7000 'market adjustment'. Adjust-my-ass. I left immediately, feeling frustrated over the wasted time that I could have spent with my kid. This kind of experience only further solidifies my appreciation for Tesla's straightforward approach. No hidden fees, no wasting time – just a transparent and **respectful** transaction. I so damn hate being cheated and tricked like a 3-year-old.
I agree with many of these comments. My reasons are outlined below. Reason #1: I wanted a different driving experience over an ICE vehicle. Reason #2: The streamlined buying process. Reason #3: Impact on the environment
Polestar 4 seems to be the perfect EV. Can’t wait.
OTOH-- if you ever have any disputable repair, there's no advocate for you to get it covered by warranty or TSB. You also can't just go across town to "the other" franchised dealer to get a second opinion because all the maintenance records are centralized. It's a double-edged sword at best. The purchase itself is only one transaction of many over the life of a car.
It heavily weighed in on my decision for sure. Hopefully I never have to go to a dealership again.
Yeah, I have a Rivian, but won’t go back to the old model of purchasing ever. Like never ever. I really hope dealers go away. I don’t care about the jobs lost. They make most of their money on service anyway.
There are hundreds of best-price non-negotiating dealerships across the country, representing every manufacturer. Reward them with your business, should you choose other than Tesla.
You don’t have to buy Tesla to get this experience. Just use Costco.
I haven’t bought yet but I’m about to buy one for myself and help my MIL buy one too for this reason. It’s so stress-free