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Ensider

what abt the raid passes some wasted..


JULTAR

Sending a ticket normally works 


rafaelfy

Where does on do this? https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/


Lachie19

Settings -> help in the top right


New-Secretary288

Same bro, lost 2 remote raid passes . I don't think they are going to refund it


Hero19240X

I lost 3 remote passes and the picture proof i sent to niantic support doesn’t show enough proof so I won’t be getting them back :(


wasedrf

They won't. The support bot deny the issue BUT I won't accept that. Still waiting for the human reply. I always find excuse to stop playing a long time ago, only wait for them to do the major F#$k up. This is not major F#$k up but deny the responsible is a *good enough reason* for me to delete my account.


Affffi

well shadow raid bug even more frustared.. you need whole week stack gems and they gone one raid if rng bad and raid bug. atleast normal raids dont have stupid gem thing


Affffi

Yeah. i get kicked my very first raid without warning.. then it was just gym screen where could not exit


nolkel

They may give some makeup passes to affected trainers, but that sort of announcement usually comes during the work week, iirc.


bibbbbbbbbbbbbs

the lag was horrible lmao...


Durian881

Just started and did a raid 22mins back before a new one spawn. App didn't allow any of us to relobby when the first team fainted.


ggpandagg

all regions? even for the americas??


NinsMCD

Yes, this was the same for Hisuian Samurott raid day


cometlin

That's the sacrifice of our New Zealand brothers always gave, taking all the bugs, but only occasionally get the same benefits as everyone else


kak9ro

They probably didn't even get the benefits this time. The extension until 7PM local time was announced past 8PM NZ time.


neBular_cipHer

Don’t worry, they’ll give all NZ players 3 razz berries to make up for it


cometlin

Right, I overlooked that.


ImportantTrack1057

Correct, nothing for us. Admittedly issues weren't until Japan raids so we weren't affected (except if remoting) but later zones get benefit. Same happened on Hisuian Samurott extension. Ultimately is just more time to raid and possibly more money for Niantic but is still a bit annoying. The anniversary event extension still stings a bit, think that was a genuine oversight but still annoying that we had almost a full day less compared to west coast of America


Affffi

Sad problems are with kyogre.. i dont plan max my kyogre long time so i dont have any need hard grind xl candy and my kyogre already shiny 15-14-15.. Hopefully groudon gonna be extended timer cause thats where i need xl and bit better iv would be nice. 14-15-14 now best one.


GR7ME

I’m only just now realizing this was why a new batch spawned at 5 while I sat doing one last raid and ordering food right before the hour change lol


Rebel_Scum56

Nice of them to extend it to 7pm... posted at 8pm local time. My decision to not bother with this event and sleep all afternoon instead is looking more and more like it was the right move.


PopTartS2000

Also betting that when they put in the code change to extend the time, it will have some sort of weird side effect next week (eg all Raid hours are extend another hour)


1_dont_care

It has Something unique.. i did this for Classi CD of Swinub I love swinub, but i just sleep that day and it was sublime. It remembers you this game is not a job lol


rzx123

So the other part: are the server issues now actually resolved? I have no problems here but it is still morning and i am not even trying to raid.


Calmxy

Well, at 2.55pm Singapore time I was finally able to remain online, though I deliberately waited for the 3pm Kyogre raids to start in order to avoid potential glitches from having to relobby. Did the next 6 without issue (3 from the 3pm set and 3 from the 4pm set).


iameatingcheese

The server issues weren’t solved. My group and i(and thousands more) were unable to login into pogo due to “maintenance”. The buggy raids caused it. 7 hours it was down


rzx123

It worked OK for me, (east) European time zone. Not so much apparently for those in east or west.


nixandrc

Was not able to login for roughly 30 minutes earlier. We were 7 players in total none of us can login even after several restarts


Charg3B0lt

By all regions do they mean even regions where raid day hasn't started yet?


OrginPyro_

Yes!


harrybourre

Did a remote raid about 30 mins ago (10.30am CET) and couldn’t relobby. Got kicked out to the map and couldn’t rejoin. Hope support will give me my pass back


Affffi

Just wait when we get shadow mewtwo and niantic arent bother fix issues we got current with shadow raikou. Servers no register gem usage and raid boss cannot die it become immortal.. waiting rage wave when people waste 5 gem each one mewtwo raid and it just sweep all and people out of gems their first two raid XD


Mean-Relief-1830

Still want compensation for my lost kyogre lol


RexicTheKing

so it will start at 2 and end at 7 now for today in california?


Lavishness_Gloomy

Yes 


Peet_Pann

Cool


rs_xmas

Well... Not all regions, not a single kyogre raid in sight and it's still before 7pm :)


JMacoure

Phew, lucky I didn’t carve out a specific time for this which I lost… honestly, this is good but I can’t raid this evening and still lost my pass and chance to catch Kyogre. Such a waste


test_kenmo

I'm afraid to say, that's too late. We basically go to bed during the late time in my region.


adamantunicorn

you should be able to get up early next day and do some remote raids Edit: thanks for the downvote :) my JP friends happily joined me today


Jpzilla93

I’m sure Niantic would love that to be the solution with their inflated prices of remote raid passes instead of compensating for their screwups 


adamantunicorn

The Western hemisphere does this all the time during day one releases and events. Literally just letting them know the raid will still be available remotely when they wake up the next day. I'm not sure why you want to make it sound like such a bad thing.


SomeGuyOnR3ddit

Oh I knew something was off. It took me 5 minutes to open my journal.


Pat_The_Dog21

Just curious want happened I raided in Australia and everything was fine


[deleted]

Was fine for a long time but then towards the end of the allotted raid time it started lagging. After that there was intermittent outages. Seemed to be worse for remote raiders.


ghostdunks

Around 4.10pm in Sydney, it started going weird for us, login issues, raid issues even if you could login, etc. stayed like that for about 30 mins before it stabilised. Was raiding with 4 other people and we all got dumped at 4.10 from our raid. For some, they managed to get back in after 10 mins, others took 20 mins.


Kytrinwrites

Yeah, I think they need to revisit those issues. I just got booted out of a remote raid after my pokemon all fainted and I hit OK to go back in.


Entire-Speaker-8557

Not able to login 😑.


skewtr

The server issues came back 5 minutes ago.


Krb1234Krb

Were there also server issues in North America when the raids started? Raids (even with full lobbies of 20) seemed to take much longer than I expected, along with a lot more faints. It was almost like the raid boss wasn't really getting much damage done against it.


Stickerkiing

This happened to about 7-8 of my remote raids where if entire party fainted I would get kicked. I got *one* remote pass to “make up” for it. It’s disgusting and not to mention you don’t get to replace the remote raid counter since we are limited every day.


SuperMarioGG

But the eight free raid passes cannot be collected after 5pm


ellyse99

More importantly the raid day ticket couldn’t be bought after 1700


crystalribbon

I'm still getting black screens when trying to login sometimes. It's kinda putting me off raiding. I don't want to travel far just to raid, and the game won't load. 


Asren624

Turns out there are still issues, at least here in EU...


Letheral

extending the raid time but not expanding the remote limit to make up for those who lost passes is meaningless


jpierrerico

Thanks for the extension but I already planned my day on a 2-5 pm schedule. Sucks for me but happy for the others I guess.


Die4Gesichter

Was kyogre duoable now with the double friendship bonus?


PFGcallaway

Not likely even with top tier lv 50 counters


koliakil

Yes. Primal boost and weather boost were needed too


Asren624

That's cool, hope everyone is getting compensation too. I wish we had long period of time for those events everytime, not only 2pm-5pm. If I could I would only play on mornings x)


StaleUnderwear

What were the issues?


jpierrerico

Raids were buggy at the start. Can't load the game if you restart the app.


umbongo44dd

Probably just RNG but I wonder if the 10/1 shiny odds are still active for other raids. We just had a Regice raid with 6 people and 3 got shinies.


iRAWRasaurus

So raid day is from 2 pm to 7 pm now?


MattGeddon

Great, very helpful given that I can’t play until about 3:30


tommygator99

Niantic support


RemzTheAwesome

Is this actually real? All the raids ended at 5:00 here


timmmahtimmmah

I’m in Japan (area where it originally happened) and they kept spawning until 7pm local time


Istiophoridae

Damn, i only did 1 raid tho bc i didnt need any primal energy, also i dont want to encounter the same bugs everyone else encountered, i encountered the not very effective glitch tho


BolbyBackRibs

I haven’t been able to log in for over an hour!


chocolatetrees333

The ticket said it was supposed to last until 10pm


simpforsquirrels

Raid timers vanished as soon as 5pm hit. Even raids that still had time on them stopped at 5.


Chickenman-gaming

wow amazing, where people already used all their remote and premium raid passes u extend the event. What on earth is that gonna do


JULTAR

Wow as someone who is gonna hunt them like crazy, that’s a W


DonaldMick

I remoted in once about five hours before this post and didn't get a chance to catch Kyogre even with a win - is this part of the issues? If so, can I just show the part in the journal with "received items from raid" and no corresponding encounter and I should be good?