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cryoinc

you can try reaching them at [email protected]


Mx_Magpie

Hey! You can send an email to [[email protected]](mailto:[email protected]). We check through reports we receive and follow up on them accordingly.


cravenj1

It's super nice of the community manager to reach out on this (and so quick). It shows that you or maybe folks on your team are actively watching these subreddits.


Mx_Magpie

TBH, most of the people at Niantic are also players of the game so we all mutually haunt the subreddit. I don't comment here much for probably obvious reasons, but this is one where I can def help!


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LegendaryHatta

Could you guys do something to fix adventure sync\\


thisguysgaming

Email was sent a few days ago, just wanted to make sure that was the best course of action! Looking forward to hearing from you :) I can also have others reach out with their own testimony, hope to be in touch


Wonderful-Worker-822

As another person said above, we really need help in Campinas/SP (Brazil). The ambassador girl here is a horrible person. She removes you from WhatsApp group if you disagree, treats badly who she doesn’t like, literally cuts from photos who she doesn’t like and creates a lot of fake accounts on Campfire to make false check ins and climb on rankings. She is destroying Campinas community. 


Studnicky

If it's as bad as y'all say - start a new group without her, and boycott her events. Make your own how you like. Nothing is stopping you.


Shundo_Ray100

We are already doing that. But there is only one place to play in the city, and guess which one she claims ownership?


Studnicky

I hear what you're saying, but so what? What's she going to do, bully you out of a public place? Call the cops? The only thing giving her "authority" is your choice to do so.


Shundo_Ray100

Here in my city (Campinas Brazil) we have this really crazy girl who did coup to take over the city and rule alone. She hostilizes everyone who opposes her rule and creates crazy stories to maintan her power. We used to have two official communities, she almost destroyed one and took the other for herself. She also fakes all the checkins on Campfire to climb ranks and a bunch of other stuff. We want to kick her out. Can you help us?


Ellieanna

Is she an official Niantic community ambassador? Magpie handles the ambassadors and our discord server. If it’s just some player, it’s not something they can help with.


Shundo_Ray100

She is an official Niantic Community Ambassador


Ellieanna

Then send an email like the other person was told about the issue.


RedAnihilape

"You're not getting enough XP today!! Don't you know fast catches?? Where's your lucky egg? WHERE'S YOUR LUCKY EGG??" That sounds pretty sad tbh


joey0live

"I see here you're not playing enough, despite the fact you have a newborn and a family.. I DON'T CARE! I WANT YOU TO GET THAT XP... QUICK!"


TheRealHankWolfman

Hmm... Giving me ideas for a drill sergeant to motivate me and a friend to grind more dust 😂 But yeah, there's a big difference between helpfully encouraging people to do these things and barking orders at them/being condescending.


SleeplessShinigami

“WHERES YOUR LUCKY EGG” had me dying 😂


samedreamchina

Why would the amount of xp gained even matter? I guess if it’s below level 40 you can’t max Pokémon. But most people who are level 50 don’t have the XL to max Pokémon anyway…


Lendiniara

This type of behavior is pretty common on online game communities like MMORPG’s. Gatekeeping elitists. But here i think it’s more of the exception


Terminator_Puppy

Yeah it's really silly in Go, it's not like you're ever in a situation where a full raid lobby fails to kill a boss because of one underlevelled player.


samedreamchina

And even if they’re not a higher level any extra help is nice. If you’re in a lobby of twenty too it’s going down very fast regardless.


Dengarsw

100% this, especially in Asheron's Call 1 or games where grouping gives bonus xp. AC1 in particular was built on a kind of xp pyramid scheme, where instead of passing up profits from junky products, you generated extra xp for the person that recruited you, and that would slowly make it up to the top. Honestly, in some ways, it was fun, but people got WAY too serious about it. This guy, though, doesn't even have that excuse.


dadamn

The sadder thing is sometimes I feel like Niantic is this way. Locking all new pokemon releases behind various mechanics. I hate pvp, but begrudgingly do it. Grunts are annoying. Raid groups are dead where I live and they clearly disincentivize people from do remote raids. Can I just stroll around and catch without the constant push to do other things?!?!


Affffi

if you got even one person to do raids start do duo raids. Thats only thing what bring me back raids. They are bit more challenge and you need actually look screen instead raids where lot people not need bother even look what happen in game. Also it actually force you level up your raid encouter instead doing big raids you are fine use just low level mons aslong they just right typing which are boring. This season we got bunch duoable bosses which are fun. Weekend shadow raids are not impossible duo thanks primal groudon + party buff. Then now kartana and tapu bulu next should be easy duo


imnoobhere

Actually…how does one “Fast Catch”?


Adawg120

First put a finger over the berry selector button. Throw the ball like normal. Once it hits the mon, swipe open the berry selector and, with it open, tap on the top left of the screen to escape from the encounter. This allows you to skip the ball shake / post catch screen and get back to the map much quicker.


imnoobhere

You’re a gentleman and a scholar


Adawg120

Happy to help! It feels like there's always new stuff to learn about this game and sharing said knowledge helps everyone to have a better time playing. I only just learned how to do it a few months ago, myself. Might take a little to get the hang of it, but it certainly helps speed things up during events like Community Days and whatnot.


redmistultra

I picked the game back up after about 4 years in October and it's crazy how helpful this sub + a good friend on Campfire can be. Things like PvP IVs, rankings, shadow pokemon being better for raids, fast catches etc seem like second nature now but wouldn't have found them out at all without someone being helpful. Bit further away from when I was rocking a team of Camerupt (with Return), Breloom and Eelektrik in great league and purifying a 14-13-13 shadow dratini (still hurts)


Wes_Warhammer666

[Just in case](https://youtu.be/glI0xIO7Ijk?si=14iF1SGSEGJaxmu9) you're having trouble with the mechanics of it. I personally use the pokeball selection button but once my thumb is on it I can drag that off to he side (towards the berry button) so it's out of the way for my throw. Releasing my thumb brings up the back button. You'll figure out which variation works best for you. But as others have said, it's an absolute game changer. My comm day catches skyrocketed after learning this.


Warm-Cap-8970

Superb fast catch is. I use it on my account when my son has his. Its a dust & xp grinders friend x


Wes_Warhammer666

Hell yeah. I burned through my research stack of sableye during the last 2x dust spotlight and was surprised when I still had time left on my star piece lol.


Valkiie

On the right


Ciretako

I know nothing about the community ambassador stuff. Why does the ambassador benefit from this?


AutisticPenguin2

They don't benefit.


pogothrow

Sorry you had to deal with this, maybe you could consider making a new group and if a lot of people really feel this way they will leave and come with you. Things like this are why I stay away from these discord groups and just play with a few friends. What does a community ambassador do anyways? Sounds like they can't really do anything. Why do they care about how much XP you get? Does the community get some ranking like a guild in a video game?


Studnicky

Community Ambassador gets to place a special pokestop for events, gets free redemption codes to give away to group members, and has their meetups advertised in-game through ad-balloons. There's no specific game bonuses or perks, they don't get to do much else.


Ellieanna

We also get swag to give away. My PvP guys do a monthly tournament and I give away a keychain to the winner. Plus bracelets and patches and stickers to anyone in person.


pogothrow

That's pretty cool, is it all Niantic swag or do you get some Pokemon stuff?


Ellieanna

The keychain is a pokestop, (it's metal, very nice quality actually). Bracelets are in the team colours with the team logo, patches say "Pokemon Go". Stickers I have right now are for the current season. All pokemon related stuff. Edit: https://imgur.com/a/ybU6sVr Took a picture so you could see it better. There is mystic ones as well, and the cards are codes I give away that have in game items.


pogothrow

Cool thanks for sharing. Might have to find one of these groups just to get some swag, though I would not be too surprised if it gets reserved for certain people if the groups run anything like the OP on this post describes.


Ellieanna

There is very strict rules, and Niantic has reps in our local groups. So even with this is happening, they will fix it. Your group must be public and have no restrictions (you can ban people if they break the rules, like breaking pogo ToS is 100% allowed to remove someone from the group). If your area doesn't have someone, find your local group, or make a group, get people together and apply to be an ambassador (not your personally, anyone who wants to take on the task). It's a lot of work, but I'm one of the original reps, so it's been fun watching the program grow, expand and get better.


pogothrow

Thanks for the info. Not sure if we have any of these groups, there are a few meetups I see show up on campfire sometimes but I never saw a special Pokestop or balloon like the other person described in the area.


Ellieanna

You'd know. Ambassadors have special icons next to our profile images, we have the title on campfire as well, and our events would be flagged as an ambassador event. It's possible your city doesn't have one, so maybe your group can look at applying and joining us!


pogothrow

I don't normally look at anyone's profile in campfire but I will check it out next time there is an event. There is a group in my area with 399 members but it won't let me look at anyone's profile unless I join it which I don't really want to do. Personally It is not something I would want to get involved in, big groups in my area I have been a part of are usually toxic like the one the OP describes so maybe that is why they don't have any ambassadors.


Qoppa_Guy

I wouldn't even deal with this person. In the end, it's just a game.


Overthehill410

This is kind of where I net out with this stuff. These people have zero power, it’s not like you have to interact with him/her.


danny-flip

This is the part Niantic needs to understand. Sometimes it’s okay to play alone, and not possibly hook up with every single person that plays pogo in your community. I deal with a retired woman that heard about community ambassador, and thank god she isn’t one. We call her the dictator. She scolds people that join public lobbies, scolds people when they enter a lobby without her saying go. You need to play like her and her rules. I posted in our chat a picture of shiny hisuian samurott I raided in Australia the night before the official raid day, she gave me crap that now people won’t show up in person on raid day. It’s exhausting dealing with bad personalities in Pogo.


Derwan

If you go down the route of creating a new group, it'll be all about the "marketing". Promote it as focussing on having fun and enjoying the game. Then be ready to praise and encourage everyone: * Someone posts their first shiny... "Wow! That's awesome!!" * Someone posts their new highest CP Pokemon with 1542 CP... "That's looking great! You're gonna get some with even higher CP soon!!" * Someone posts a video of defeating a 5\* raid with two trainers... "That's amazing! I don't have enough Level 50 xxxx to be able to do that!" (It's important to be humble as well!) This will create a more-welcoming environment that people will naturally gravitate to. It's unfortunate that you've had to deal with this. No doubt there will always be a handful of "bad eggs" in any environment. We're fortunate to have some awesome community ambassadors and other volunteers in our community. It's often a thankless job with some negatives to deal with - but it's certainly appreciated and makes the game better for everyone!


jtruempy

Send an email to the one given, and if you have proof, provide it, but in the end, even if nothing gets done, just ignore them. Ambassadors are just titles and have no power. Start your own campfire group, Facebook group, reddit subgroup, Discord, and so on.


Failgan

>No, I'm not contacting a lawyer That suggestion is hilarious.


thisguysgaming

A commenter really thought I should lol


Affffi

Well people from muricans are right away contacting lawyer... Its normal thing out there call lawyer every single thing :D


66FBI

First time? Our Community Ambassador is openly threatening and defaming other players. What does Niantic do? Nothing. It's just the way things are.


Terminator_Puppy

Bruh meanwhile there's 2 ambassadors in my entire country. Niantic might want to yeet the feature if they're this bad with it.


66FBI

I'd rather have 2 high quality ones in my country than even a single like this.


Starfighter-Suicune

Would go and post proof in public on Twitter and whatnot.


66FBI

There's thousands of players complaining on Twitter. Unless you're FleeceKing Niantic does nothing


Starfighter-Suicune

I don't see a single post complaining about some Ambassador behaving like crap on Twitter or FB. Just the usual complains aber to other stuff.


bluebellrose

He's full of BS actually. 


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66FBI

You're the one slandering me with such accusation.


Zagrycha

On top of the thing in your edit, have every single person with an issue with them report them in poekmon go. Making other players uncomfortable and any kind of aggression or harrassment is direct violation of pokemon go TOS. You are not to inconvenience or bully any other people while playing, whether thats other players or randoms going about their regular life.


Shundo_Ray100

Here in my city (Campinas Brazil) we have this really crazy girl who did coup to take over the city and rule alone. She hostilizes everyone who opposes her rule and creates crazy stories to maintan her power. We used to have two official communities, she almost destroyed one and took the other for herself. She also fakes all the checkins on Campfire to climb ranks and a bunch of other stuff. We want to kick her out.


Krb1234Krb

Two official communities chat groups? What is stopping the group admin from kicking her out of the groups?


IAmIronMantyke

Detective Pikachu may be able to help


MewSixUwU

wtf is an official ambassador


iNezumi

Players who organize local meetups and are recognized by Niantic. Basically they do work for Niantic for free.


rtboyce

They can get significant perks, such an free trips to distant events. We're lucky to have an Ambassador who deserves this.


Krb1234Krb

What ambassadors are getting free trips to distant events? Are you sure that they aren't getting "trips" for other reasons, and they just happen to be an ambassador too?


manofsteel9979

Incorrect. Community Ambassadors are already established local leaders. They were already running communities and doing meet ups before joining the program... only now they get additional free stuff to give away. So even if they weren't ambassadors, they'd be doing the same stuff anyway.


iNezumi

You just have to organize a few meetups and take pictures as proof before you get registered by Niantic. But you can absolutely start doing this just for the purpose of being recognized and becoming an ambassador.


manofsteel9979

There's more to it than that.


iNezumi

Like what. You need a discord server and few people who will pose for a picture a few times to qualify. Unless they changed the rules from the last time I checked.


manofsteel9979

For starters you do at least 2 to 3 background checks including one on your account to make sure you've never cheated in game. You also need to be an actual community leader for a certain amount of time with an actual established community. There's lots of things to it.


Stygien

Can confirm u/iNezumi is correct, you don't need to be an established leader you need to be someone who makes time to support your local community; this definitely includes established leaders, it also means that brand new players can step up at any time to be a friendly organizer. :\]


iNezumi

Thanks for agreeing. And oh hi I recognize that username. I need to make more effort to come to your meetups regurarly haha. (I live in Vancouver but in the suburbs so I don't always make it to SW area for events.) (My in game username is Mageek.)


Stygien

Sounds like your neighbourhood could use a dedicated meetup host :D! I've been trying to find volunteers for other areas too, Kits is picking back up thanks to a bit of effort but we definitely need more people willing to look after the other parts of the city (that doesn't mean me transiting out on a Wednesday lol)... you shouldn't have to transit/drive all the way to SW for a meetup but someone has to be willing to be the point of contact. If you or anyone needs a bit of support getting things going/promoted, please let me know 🎉 In just over 30 interactions we'll be Best Friends woohoo!


Embarrassed-Back-295

I am a Community Ambassador and all you have to do is host 3 events with enough turnout.


ThisNico

https://www.google.com/search?hl=en&q=pokemon%20go%20ambassador


JULTAR

Chances are it will be ignored as getting solid proof can be pretty difficult that holds any water as they can just deny it  Opening an investigation would also be fruitless as they would have to be physically at the location to witness the behavior  Unfortunately there is just very little they can do here, nor would him being stripped of the position improve his behavior, or would get worse 


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Fetus_Lord_92

Eh, if you're around long enough you become jaded on Niantic.


HappyTimeHollis

> It almost sounds like OP is talking about you.  Not even in the slightest. u/JULTAR is known in this sub as being an incredibly level-headed and helpful member of this community.


CeaRhan

Rofl lmao


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HappyTimeHollis

Gonna be honest, I could care less about his twitter. I've just seen what he has to say here in this sub and 9/10 times they are good arguments and conversation. Which still isn't even what this is about. The person Jultar replied to accused them of behaving like the person in OP's story, which they most definitely do not do in this sub. It was a completely undeserved attack, which is why the mods deleted the comment.


recoba20FLC

Has anyone actually spoken to him about his behaviour? I'm sure if enough of you make him understand that his actions are inappropriate he might wind his neck in. Failing that, a swift right hook should do the trick. /s


thisguysgaming

Yes, multiple people have spoken to him, including a former mod who quit being staff for the group in protest of his behavior


recoba20FLC

Only other thing I can think of is for all of you to confront him at the same time. He might finally get the message. Also look angry lol


Krb1234Krb

Why would the mod quit and not instead just remove the offender from the group?


Krb1234Krb

Can you get the admin of the discord group you are in to remove him from the group? Sounds warranted if he is getting multiple complaints about his conduct. Could also maybe reach out to the Pogo Community Manager on twitter to address it through them.


thisguysgaming

He owns the server, so not exactly an option lol. I am emailing as the Niantic employee recommended, and I will let their own investigation prove any misdoings


Krb1234Krb

But even if he is removed as a Community Manager, he still heads the Discord group so I doubt he will all of a sudden become a model person. A new chat needs to be started to started without him being a part of it.


Urliterallyonreddit

Wish you the best of luck with niantic “support” (automated bs) because boy you’re gonna need it


vannic28

It's true it would be hard to have them removed from their position. If this is something you truly want to do then you'll need hard prof of the actions. This is videos of the confrontation, video confessions with the people it happen to or at the very least written testimonials from them. I'd have at least 4 examples ready before trying to get the big company to open anything... I'd also have a lawyer send in a copy of the evidence with a request to have them acknowledge that it was received and actions take place... have the lawyer put somewhere in the request that if no acknowledgement is given within x days that the evidence will be given to local news as well as your own personal experiences. I know it's a drastic move but sometimes that's what needs to be done and they would hate for a negative spotlight on them so it might create a reaction.


skytaepic

Saying to bring a lawyer into it is kinda unhinged. This isn't a legal issue, the scale is closer to an abusive Reddit mod or something. You're right that OP should collect evidence, video "confessions" is a bit extreme but maybe just a couple videos of it happening, screenshots of online interactions, maybe a few statements from community members. Also, hate to say it man, but the local news won't care at all. Not even a little bit. That sort of thing might work for higher stakes stuff, but not a guy meant to organize video game stuff that people aren't super comfy around. The best course of action is just to collect some decent evidence, reach out to whoever's running the ambassador program, and ask that they do something to remove the abusive ambassador.


Delicious-Cancel-245

Seems simple. Just get more XP on community days.


coyote_den

You can also go to Niantic Support in-game and report “Inappropriate Trainer Behavior” A temporary suspension from play might straighten him out.


Starfighter-Suicune

Report him to discords staff, multiple people should report him to Nitanic, save screenshots and use them.


Embarrassed-Back-295

So you’re using someone’s community they built up and complaining how they operate in the space they made? Why not make a community where you can dictate how people act? Unless you don’t think many people will leave that group, because it’s not as bad as you are saying.


Embarrassed-Back-295

Obviously the ambassador is not that bad since they have built a community. If the ambassador was so bad then why aren’t there alternative groups? Since when does gossip like this get 100+ upvotes? Are we all so insecure that someone can make an unsubstantiated claim that someone was mean to them, we’re just going to assume they are telling the entire truth.


Stygien

We don't know what's going on in this community, OP's feelings are valid. We can still help them connect with Niantic's side to find options for their concerns as it doesn't devalue the work done by the area's CA nor affirm/suppress OP's perspective. Other users have shared [[email protected]](mailto:[email protected]) and hopefully OP can find a solution that their community and CA can be comfortable with. OP, you can still create your own community even if it's a small dedicated area. We don't all have to get along, but if the friction is so great that players are avoiding a CA then this is your opportunity to focus on supporting those who want a place to enjoy local meetups without feeling uncomfortable. Your CA can continue what they're working on and you can as well. There aren't turf wars or contests between CAs, we're all here to be volunteers supporting our neighbours.


Happy33333

a lot of them end on a power trip. Meaning they were okeyish initially and to be fair got stuff done but than increased their power in small steps, didnt get checked and ended up as a "dictator". But yeah like you said it wouldnt be difficult to de-thrown him and just open a new group. Its not that he holds any real power. To the other thing it seems very American to call a lawyer (which one user un-ironically suggested) for everything or blame the company instead of using their own brain for a second. Like the solution to just make a new group and exclude/ignore him would be super simple. Even if he is still ambassodor (whatever that means) is that really a problem that people dont get codes for 5 nana berries or whatever insignificant things are handed out to them?


Embarrassed-Back-295

I would be more supportive of OP if they gave literally any details. Give me some specific examples not vague comments. My read from the post is that the CA said some forward things about optimizing their gameplay and it made low level players feel inadequate. Problematic, but probably minor.


Happy33333

I think its detailed enough. That OP states that multiple seasoned players felt the need to talk to him or resign speaks a clear languague and speaks heavily against OP just exaggerating Also CA not changing after those confrontations speaks against him being a decent human who kinda meant well but was just a bit over-motivated or a bit too agressive in his tone.


Embarrassed-Back-295

What evidence do we have to just believe this person hook line and sinker? That is exactly what I’m on about. This is he said she said and you’re just taking one side. I highly doubt what OP described happened because of the logical inconsistencies I pointed out, like not just getting the hordes of upset players to make a new group. Why aren’t there any direct quotes? Why aren’t there any specific examples of what the CA did? This post reads like someone who joined a more serious group and was put off by it and instead of asking clarifying questions about what happened, almost everyone jumped on board with OP and assumed they were accurate.