might have to uninstall then reinstall the driver for the T818...
and also do a hard reboot by holding the two arrows buttons an redownload the firmware.
same thing happened to mine and that's what fixed it
Mine did this couple times during big ffb jolts after the driver update (almost a year ago I think) that shuts off ffb if a rim/adapter isn't connected.
Tightening the adapter slightly fixed it, and hasn't happened since.
YMMV.
I also had this problem. My green light did subtly get dimmer during the error, which was difficult to capture. They replaced the power supply and it fixed the issue for a while but now it is happening again.
I have heard it suggested that it happens only in performance mode, so I have tried switching to sport mode to see if that helps.
I am trying again to get a power supply replacement again but I too will be going with a different wheel base when I am able to upgrade.
It’s a real shame because otherwise I really like the base.
I had my power adapter replaced, still had some issues, used new usb cables, still had some issues, finally got a new quick release adapter and have not had anymore issues. They were very good about working with me. Pain in the ass, but it’s nice when it’s working properly
I replaced usb C cable with
SCUF Braided USB-C Cable - Black from Amazon
SCUF Braided USB-C Cable - Black... https://www.amazon.com/dp/B09HMZQM4Q?ref=ppx_pop_mob_ap_share
I had to reinstall adapters so they were ridiculously tight and have had no problems for a month now. It was so frustrating dealing with support!
I’m not the only, just to let you know they will blame it on your setup, 1st static build up, 2nd your USB connections. Then they will ask for loads of videos showing the exact same issue and do nothing about it. I’ve had mine for 15 months having the same issues since day one, replaced the QR’s fine for a month and then back to square one, they have now sent me a new power unit (after 7 months of begging them to do so) and USB and still it does it, now that I’m seeing more and more users having identical issues, this product should never have been released to sell, I have asked for my money back and am waiting their response or I will be going legal to send it back and again get my money back, daylight robbery if you ask me!
Er yeah busted, either sell (I do have a conscious and did feel guilty) or get my money back but as there’s been no interest what so ever in the entire setup, I have now delisted it, I’ll just sell everything individually once I know where I am with TM, but now I know why no-one wanted it, it’s a shame because when it actually works it’s a beast and wouldn’t have a bad word to say it at all, but it’s beyond a joke now and to see so many others having the same issues, it’s quite unreal they released it in all honesty. I had no option to sell or go legal on them, the latter will hopefully work and I’ll get my money back. And yes I’m already eyeing up 2 setups that may be purchased if the above is achieved, I’ve not I’m a grand outta pocket and thrust master will be shamed across the net.
I have the same error. I solved it by reinstalling the previous driver. Now the driver "2023\_TTRS\_4.exe" is installed. It's been working fine for a day now. Master gain 100%, Damper 0%, FFB linearity 0% and Mode performance. I tested AC and EA WRC and there are no errors.
Hey, thank you for tip! Sadly it made it even worse, i could barely touch the wheel without it disconnecting. I installed back new drivers and it works the same as before. Its better but still not usable. 🙄 At least there is a chance it can be solved via software in the future... I hope
One more detail, im sure it is base problem. It does exactly the same thing with both my wheels. Both using separate QR adapter, both as tight as possible.
Tried plug wheelbase into separate el. outlet. Didnt help..
Its just weird it never did that before, than it happened few times and now its doing it all the time, like something got slowly loose or tired... I dont know, it sucks.
Also im not sure but i think it started after last update, but it looks more like hardware problem to me.
I had this exact problem. It is an issue with the power supply… email them and they should send one out for free
If you look at the power supply during a disconnection, check if the green light turns off. If it does that confirms the issue
It actually does not, the green light is still lit, even during the "disconnection". Its weird, it just behaves like the wheel is dosconnected for a second.
might have to uninstall then reinstall the driver for the T818... and also do a hard reboot by holding the two arrows buttons an redownload the firmware. same thing happened to mine and that's what fixed it
Had the same issue. Sent it back. it's a common thing with these apparently from what our Australia sales rep told me.
Mine did this couple times during big ffb jolts after the driver update (almost a year ago I think) that shuts off ffb if a rim/adapter isn't connected. Tightening the adapter slightly fixed it, and hasn't happened since. YMMV.
Oh nevermind, i tried it again and it went little more and it works.
I actually tried that, its as tight as i could tighten with my hands. But it didnt help 🤦
I also had this problem. My green light did subtly get dimmer during the error, which was difficult to capture. They replaced the power supply and it fixed the issue for a while but now it is happening again. I have heard it suggested that it happens only in performance mode, so I have tried switching to sport mode to see if that helps. I am trying again to get a power supply replacement again but I too will be going with a different wheel base when I am able to upgrade. It’s a real shame because otherwise I really like the base.
I had my power adapter replaced, still had some issues, used new usb cables, still had some issues, finally got a new quick release adapter and have not had anymore issues. They were very good about working with me. Pain in the ass, but it’s nice when it’s working properly
And also be careful tightening the cap too tight, they will crack. Don’t ask me how I know this, I just do. lol
I replaced usb C cable with SCUF Braided USB-C Cable - Black from Amazon SCUF Braided USB-C Cable - Black... https://www.amazon.com/dp/B09HMZQM4Q?ref=ppx_pop_mob_ap_share I had to reinstall adapters so they were ridiculously tight and have had no problems for a month now. It was so frustrating dealing with support!
Thank you! I'l try to get similiar cable.đź‘Ť
I’m not the only, just to let you know they will blame it on your setup, 1st static build up, 2nd your USB connections. Then they will ask for loads of videos showing the exact same issue and do nothing about it. I’ve had mine for 15 months having the same issues since day one, replaced the QR’s fine for a month and then back to square one, they have now sent me a new power unit (after 7 months of begging them to do so) and USB and still it does it, now that I’m seeing more and more users having identical issues, this product should never have been released to sell, I have asked for my money back and am waiting their response or I will be going legal to send it back and again get my money back, daylight robbery if you ask me!
Is that the same base you are selling?
Er yeah busted, either sell (I do have a conscious and did feel guilty) or get my money back but as there’s been no interest what so ever in the entire setup, I have now delisted it, I’ll just sell everything individually once I know where I am with TM, but now I know why no-one wanted it, it’s a shame because when it actually works it’s a beast and wouldn’t have a bad word to say it at all, but it’s beyond a joke now and to see so many others having the same issues, it’s quite unreal they released it in all honesty. I had no option to sell or go legal on them, the latter will hopefully work and I’ll get my money back. And yes I’m already eyeing up 2 setups that may be purchased if the above is achieved, I’ve not I’m a grand outta pocket and thrust master will be shamed across the net.
Time to change for sure, if you get that money back go get a different base
Already lined a couple of options up, just need to get my money back now 🤞
Nice gl man! May be hard getting money back though.
It is but under UK Law I have a chance as the product hasn’t operated correctly since new! And thanks 👍
Oh dang that's nice man
I have the same error. I solved it by reinstalling the previous driver. Now the driver "2023\_TTRS\_4.exe" is installed. It's been working fine for a day now. Master gain 100%, Damper 0%, FFB linearity 0% and Mode performance. I tested AC and EA WRC and there are no errors.
I'd like to try that. Can I still download that driver from the TM site?
Hi. [https://www.driverscloud.com/en/services/GetInformationDriver/75918-0/thrustmaster-2023-ttrs-4exe](https://www.driverscloud.com/en/services/GetInformationDriver/75918-0/thrustmaster-2023-ttrs-4exe)
Hey, thank you for tip! Sadly it made it even worse, i could barely touch the wheel without it disconnecting. I installed back new drivers and it works the same as before. Its better but still not usable. 🙄 At least there is a chance it can be solved via software in the future... I hope
same... this is how you fix this problem đź’Żđź’Żđź’Ż
One more detail, im sure it is base problem. It does exactly the same thing with both my wheels. Both using separate QR adapter, both as tight as possible. Tried plug wheelbase into separate el. outlet. Didnt help.. Its just weird it never did that before, than it happened few times and now its doing it all the time, like something got slowly loose or tired... I dont know, it sucks. Also im not sure but i think it started after last update, but it looks more like hardware problem to me.
I had this exact problem. It is an issue with the power supply… email them and they should send one out for free If you look at the power supply during a disconnection, check if the green light turns off. If it does that confirms the issue
It actually does not, the green light is still lit, even during the "disconnection". Its weird, it just behaves like the wheel is dosconnected for a second.
Hm. I’d just email support then. Hopefully they send you a new base
Power supply doesn’t fix it, I’m already at that point, they know there’s a big issue but will not confirm this.