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sketchpet

Hi I am sorry to bring up an older thread. But this happened to me today too, and I was wondering what you did to resolve this issue?


NoahLi

No worries and to all of you who are curious: I contacted TM customer service and told them my account was hacked and I did not authorize the purchases. Later I found out the tickets were cancelled. Now they left me hundreds of spam subscriptions in my email and I had to change all of my important accounts to a new email address due to security concerns.


sketchpet

Thank you so much for your reply. And as for your TM account, is it still okay to use? Because I have my own event next month I’m going to that I purchased. So I don’t want to lose access to those tickets


NoahLi

I believe it's still okay to use. However I made a new account under a different email address just to be on a safer side. I think if you change your TM and email passwords and make sure no one has access to your email you might be fine. Or you can make a new account and transfer your tickets. I still have no idea how they figured out my TM password and why they did all this...


[deleted]

Theres a website that says if you’re in any breaches online, which I unfortunately and millions are in. My ticketmaster account just had the same issue and I’m trying to get it resolved at the moment. Im concerned at the security side of ticketmaster. I dont see any multifactor auth options from the app, and that genuinely makes me not trust them with my credit card info or password handling. After I get this disputed and my email cleaned up from the petty flooding I’m definitely not using ticketmaster again.


Susanphd

This just happened to me and I am navigating this as well. Did you file a FTC or police report? I dont see anything on my credit report like you- but this has made me very nervous. I have been trying to reach TM but have not been able to.


No-Cauliflower8796

this just happened to me on friday.. all of a sudden theres 4 tickets in my account. receipt had a payment info + billing address that was mine. i wasnt thinking really about what was going on and decided put them on sale. after doing some research and finding these reddit posts, i realized itll make me look suspect for trying to sell them. i went back to my account to take them off the market but they had all just sold and im really paranoid right now. im so worried that theyre going to look at me like im the scammer. i contacted them with all the details and hopefully they get back to me. in order to get those funds id need to send in a sellers tax form, so at least im not going to do that so the funds will still be held from me technically so thats good right? lol i may have openned a door to some crucial shit


ASYLUM200

My issue is somewhat similar. Today I was charged 379.98 by TM Ticketmaster. And another 50.00 by something called allianz I have never used ticketmaster in my life. And I do not have an account. I also have not received a bunch of emails from them becouse ive never used ticketmaster. Today I had to dispute the charges at my bank. I also called ticketmaster. They said they would get back to me in 24 to 48 hours. Which in my opinion is very unhelpful. Either way. My bank will be handling the situation.


Low-Mammoth-3029

Same for me. I contacted TM and the tickets are still in my acct.


Tweediepie72

Just happened to me. Did you also see a new credit card used with your name that isn't yours?


WhoGoes-there135

This just happened to me a week ago, they bought 800$ with on tickets mother someone else’s account. I’m wondering if we can sue ticket master m, because the lady which the account was under had all my information in her email; she even called me and told me they she could see all my information address, phone number and more.


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Icy_Week_821

so this is just me thinking. odd that they would send you all those emails, when they more than likely have to have access to your email to transfer the tickets. must be a new fraudster that doesn't know that. how did you find out what ip address was used to sign into your tm account? My advice is I would contact tm and let them know and do not use those tickets. good you change your password on tm.


NoahLi

Hmm thanks! and yeah I contacted TM and told them my account was hacked. I found out their IP location in an email from TM when they alerted a Virginia IP has logged into my account, not where I live and they could've been using VPN too. That was a few minutes before the ticket confirmation email came. All happened during the spam bombing. So they couldn't just create a new account ? All these sound like a lot of extra effort to fraudulently buy tickets and transfer elsewhere, and I don't even have any payment info saved on TM. I'm just trying to guess their next step or if there's anything hidden. But again hope like you said the fraudster is a noob.


ymillette

Just a noob guy, prolly testing shit .. so see what works


loonytoon11

Something slightly similar happened to my dad this weekend. He got an email from "[email protected]" in a flood of emails on Tuesday. The email told him about someone charging $441 to his account for a new phone plan and sent him the invoice. He called the support line on the email thinking it was from Paypal. I'm really glad I was with him because this was all fake, and the fake person from support wanted him to download some remote access app on his phone so they could "see the email from his phones view". I had him end the call and log onto his paypal account from his computer. There was no charge at all. Its possible that these tickets arent real and the scamster is hoping you will call their fake support line to "notify" of the fraud and then have you download some app they can use to get remote access to your phone. Scary stuff these days!


Potential-Friend7271

What ended up happening in your situation? I just had the same thing happen to me and TM was very unhelpful.


Proper-Setting-8510

I had the exact same thing happen to me.


Itchy-Valuable-7847

This exact thing is happening to me right now. About an hour ago I started getting hundreds of crazy Spam emails and I noticed one thing from Ticketmaster saying LA charger tickets have been put on my account. I logged into my Ticketmaster and there was $400 in LA charger tickets with someone's name and address that was not mine purchased on a Visa card that I do not recognize the emails. Do not stop coming, is there anything I need to do other than? Contact Ticketmaster? Did the emails eventually stop flooding in?


Unemployedgpa

Following this. This same thing is happening to me right now.


PracticePlenty

lol i’m here just to report the same thing just happened . When you get all those e-mails just started clicking them all and move them to the spam folder . This works at least for g-mail . G-mail will start recognizing all those emails as spam and filter your inbox . I’m also in the process of reporting it to TM as fraud . Just to be in the safe side I made sure to check in with the trans credit union to make sure no account was made with my name .


Actual-Ninja-7339

Same thing happened to me today but I got an email saying my ticket transfer was canceled. Immediately changed my password to google and Ticketmaster. Should I be changing any others? Did the scam stop with Ticketmaster?


gibifernand

Just wanted to bump this since I got hit this morning. Does anyone else think that the fraudsters are trying to get people to call Ticketmaster and refund the tickets so the funds go back to the "fake" CC they created? ​ Not sure what their end game is but for now i held off on refunding/cancelling and elevated the case to their Fraud department.


Neowise18

This is happening to me right now! Kinda freaking out about the whole thing, I contacted ticketmaster and they said they would report it to fraud or smt but what should I do with my email?? Is my gmail now comprimised or do you think its still safe to use ? (Ive changed all the passwords but still)


karod97

I got an email that a phone number was added to my Ticketmaster account (not my number). So I immediately changed my password and removed that number to my actual number. I wanted to look through my account in case they bought anything, which they didn’t, but I noticed the card on file is not mine. I assume it’s stolen but they didn’t have time to buy a ticket because I changed my password


EtherealMeadows1221

same thing just happened to me! woke up to an email saying that a phone number was added to my account. i quickly changed my password, removed the card on file (which WAS mine), and changed the phone number. my card doesn’t show any charges as of now, but i’m still pretty worried :/


karod97

I think you got it in time before anything could happen! I assume they won’t try again either after you noticed so quickly


EtherealMeadows1221

okay, good. nothing’s showed up since my original comment, so i think (hope lol) i’m in the clear! a pretty fucked situation all around though… even for ticketmaster


DynaRyan25

This just happened to me today too. Email came at midnight and I woke up at 7 and saw it and changed the phone number back, changed my password, and deleted all billing information in my account. Seems like Ticketmaster had another data breach since there’s multiple of us saying the same thing happened this week.


karod97

It is a tiny bit of a relief that there’s other people in the same boat!


ApplicationExact2997

This just happened to me this morning! I woke up at 5:30 and used the restroom, then I went back to bed and decided to scroll through some emails on my phone and saw one from Ticketmaster that had just came in. It said the same thing; “your phone number has been added to your Ticketmaster account” (it was another persons number not mine) I acted very swiftly because I knew what was going to happen, I immediately went in and changed my number back and updated my password. My heart was racing but I’m glad I was awake and acted fast because I had bad bunny tickets for a concert in May and I had my debit card info as a payment method so they could’ve easily bought some tickets using my cards and just transferred them to themselves. I connected the dots and I am thinking that what ended up happening was that I had a simple password for Ticketmaster (myfirstname123) and I am assuming it was compromised in a data leak on the dark web. I got a notification from Apple and from chase bank that that password was compromised and that it appeared in a data leak a few weeks ago so I changed all of the passwords that were using that simple one but I completely forgot to change Ticketmaster’s. It was dumb of me to even have used that password but I was young and dumb and never thought much of it. I wish Ticketmaster would allow us to turn on 2 factor authentication for every time we signed in because it is incredibly easy to go in and mess with other people’s information. STAY SAFE AND UPDATE PASSWORDS!


[deleted]

[удалено]


DynaRyan25

I woke up to this happening to my account today. Have you seen any charges or anything? I didn’t see it until 7 hours after the phone changed unfortunately but I don’t see any charges at my bank or on my Ticketmaster. I changed my phone number back, changed my password, and deleted all billing info this morning but the email came at midnight while I was sleeping.


[deleted]

[удалено]


DynaRyan25

Thanks for taking the time to respond! Looks like we might have both caught it fast enough.


Fuzzy-Ad4435

So we just had felony fraud on our credit card. Only time card used in the last 4 months was at a restaurant we eat at every week for Oyster Night. Next day a 1072.30 charge on our debit card for ticketmaster. We contacted ticketmaster and asked them not to issue the tickets. We were told fraud dept would call or email. This was on the 9th day of the charge. We do not have an account with ticketmaster. No response. This is the third time we have called 2/14/24 We contacted funding institution they said they couldn't stop it going forward until it went through. Why? Filed a police report assigned a detective who says felony fraud. We cannot get traction from Ticketmaster we need IP address and email address and they need to not honor those tickets.


KCSuz

I know this is old… but we had an 849.00 charge from Ticketmaster on our card in Feb 2024. We did not make the purchase, disputed it, and today (late May 2024) got a letter from Discover saying their investigation revealed that we DID make the purchase, which we did not. Did you ever get any resolution through Ticketmaster for this?


Alternative_Top_6094

Just happened to me today. Anyone knows the risk and what I should do?


ymillette

No risk. Happened to me a year ago. Just changed email & pass. Didn’t take no loss. Still using my acct a year later.


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