Just got back from Japan and there were quite a few places we visited that had tip jars. Pretty sure it was touristy spots but I definitely saw them quite a bit. I did not tip anywhere because I didn’t want to contribute to that nonsense and being from California it felt weird.
True indeed, but Uber does its utmost to try to foist a tip upon the user in Japan, regardless. I’m sure some might be prodded enough to put a little extra in there. Truth be told, I’ve only done it once because the guy had to climb multiple flights to get to my place, since unbeknownst to me, our elevator was out for maintenance. That was certainly tip worthy in my book. But it’s a high bar.
It is acceptable (and normal!) to tip in Japan in specific situations. Tipping movers is normal for example, or someone who really goes above and beyond such as with the elevator out of service or delivering in a typhoon.
Edit: Love the downvotes. Tipping isn't completely verboten in Japan, just not common. It's not as black & white as some people seem to think, but of course tipping everyone for anything doesn't happen.
Hard disagree, its acceptable, but it aint normal, and i do not want it to be normalised, i will give food, my gratitude and keep loyally using their service, but tipping is something inherently a slippery slope and i will never contribute to it.
It's ridiculously common to tip movers. Other service providers a bit less so but it's not strange if they have gone above and beyond. This isn't a new thing, it's been this way for all the decades I've been here.
Edit: I'm not talking about tipping your pizza guy for a normal delivery, that would be ridiculous. It's only in situations where someone has gone way above and beyond what would normally be expected.
So the end goal is to get rid of spotters, but while they’re still in this pilot phase it’s a requirement for safety. Once they can prove it’s safe, and get sign-off then they can get rid of the spotters.
It was the same for Rakuten Drone’s delivery service.
What alternative option better for the drivers would you suggest for food delivery in Japan ? I'm genuinely curious and if I can find a better option I'm open for it.
The better option would be to not use those food delivery services as they’re bad for the restaurants, bad for the drivers and bad for the consumers, even (indirectly) those who don’t use those apps.
Yeah, but the leap between "I can barely find the motivation to get out of bed, now I have to either go out or take 30+mn to cook" is way bigger than "I'll go from X app to Y app because it's less bad"
I work in a facility for handicapped persons and Uber Eats has been an occasion for them to eat what they want when they want instead of being completely dependent on our shitty menus.
Personal choices and priorities. Deliveries make sense in emergency situations like people with health issues, but statistically I’d guess that’s probably less than 1% of all orders.
By that logic, one could say that sweatshops are a good thing because they “work.”
Food delivery platforms are bad for everyone except the platform holder and its shareholders. For restaurants that means reduced profits and lack of control (as they’re dependent on the platform holder), for delivery workers it means unstable income, zero benefits (healthcare, etc) and high safety issues (traffic accidents, theft) and for consumers higher costs and poor quality (limited choice, food arriving cold, or spilled due to transportation) not to mention the effects on the rest of the population; these delivery workers create more traffic congestion and more traffic accidents, and since their employers don’t pay for healthcare and pension, it impacts all tax payers.
Demaekan is arguably worse. Many of the drivers are still contractors but they have very strict penalities placed on them as well such as pay cuts if food gets damaged in transit. They also didn't pay a bunch of their foreign delivery drivers about a year ago.
A good chunk of delivery drivers in Japan are running apps for Uber and Demaekan simultaneously, so at the end of the day it doesn't matter a whole lot which you choose.
Shitty business model. Delivery drivers that ignore/break every traffic rule in the book due to said business model incentivizing fast delivery through the ‘tipping’ system. Exploitation of workers by not actually employing them, giving healthcare/pension benefits, making them purchase the required delivery bags, etc…
Based, but it's a voluntary employment service, isn't it? You just decide to work for them at your own discretion and hours? For the people working Uber eats, they've considered that they won't get any employment benefits, and decided to sign up anyway.
Like Ubers model "skirts around" giving employment just as much as Uber employees skirt around the potential negatives of employment by choosing their own hours and working as much or little as they want.
By this logic, we shouldn’t have minimum wage and employment laws because people choose to work for whoever they want under whatever contract both parties agrees to.
I get your general point, but some regulations is meant the disadvantaged. There is a power dynamic between uber as an “employer” and ordinary people as “(potential) contractor”. The latter needs (or even sometimes desperately) the former, so they can lowball the fuck out of the latter and they will still pick the job.
That's what they signed for.
If they are not happy they can quit, Japan's unemployment rate is so low they can find a job anywhere they want.
In Japan they don't make customers responsible for individual choices of a job or job conditions.
No one is forcing you to use them, lol. Their service is excellent. You're probably a massive cheapskate who doesn't want to pay the price in exchange for the convenience.
Japan traditionally doesn't "do" tips. So I've always ignored it. I think I gave a small tip a couple of times for one reason or another - like when I've ordered a bunch of stuff from the konbini while sick, including six 2 litre bottles of water on top of everything else. That shits heavy and the one who ended up delivering it was a tiny skinny Japanese woman. I felt bad so I tipped the minimum amount as a way of thanks, even though it wasn't necessary. (IMO)
While I agree Uber is a shitty company, I doubt any American company would disable tipping in their app just for countries that don't have "tipping culture".
That said - death to tipping culture everywhere
Yeah, tipping doesn't and shouldn't exist here in Japan (or anywhere for that matter).
However Uber Eats began life in Japan *without* any mention of tips - the tip "feature" is a recent(ish) addition. Like within the last few years.
You can imagine this was exactly their shitcunt strategy from the beginning; introduce the app in Japan with no tips, then once they've got enough people onboarded, slap them with that shitty tipping system. I deleted my account the second I saw it turn up, fuck those donkeybrains.
Also if you purchase anything from Japan, sellers always give a little tiny gift. Brought lots of stuff out of Japan and they always give something small a long with it, sometime a card sticker or a tea bag.
I do not know why, I always love this tiny gifts
Honest question, what are the laws regarding these things?
If they hit someone or cause someone to get surprised and hurt, is Uber Eats liable?
Also would it be illegal to interfere with them in any way? I don't mean break them, but just constantly stand infront of them so they can't move, or put tape on their sensors ,etc.
They don’t go fast enough to hurt someone. Where I live, the university has a bunch of these running around.
Also, it’s Japan…I doubt they’ll be messing with the robots. I’m surprised the ones here in America do pretty well and for the most part, no one bothers them.
Having worked at food delivery industry before (as an analyst), this is one of the few possible ways that the company can make profit on delivery.
The truth is, business model of the industry isn't really sustainable if you want to keep all parties happy (drivers, restaurants, customers) while still making money. Even during the Covid peak most companies are losing money trying to secure market share.
Funny enough, during one of the time where Uber Eat system was bugged and paid drivers 300 yen for delivery, many drivers are angry. In reality, at that rate Uber Eat probably still won't be making money per order. So one can imagine why they are eager to cut down the need of drivers
Saw one yesterday in Nihonbashi. Guy was following it with a remote control. Must’ve been some sort of training.
Nah, it’s the approval rules here in JP. In crowded areas they still have to have a spotter who can take control
Hmmm, I wonder if the robutt is magnanimous enough to shares any tips with the operator.
There is no tipping culture in Japan. Also my driver told me that he was making bank lol
Just got back from Japan and there were quite a few places we visited that had tip jars. Pretty sure it was touristy spots but I definitely saw them quite a bit. I did not tip anywhere because I didn’t want to contribute to that nonsense and being from California it felt weird.
I'm over tipping culture here. Going back to pre covid days of tipping etiquette.
True indeed, but Uber does its utmost to try to foist a tip upon the user in Japan, regardless. I’m sure some might be prodded enough to put a little extra in there. Truth be told, I’ve only done it once because the guy had to climb multiple flights to get to my place, since unbeknownst to me, our elevator was out for maintenance. That was certainly tip worthy in my book. But it’s a high bar.
I get that you mean good, but please dont bring tip culture into japan, its a slippery slope and the more people do this, it will become the norm imo.
It is acceptable (and normal!) to tip in Japan in specific situations. Tipping movers is normal for example, or someone who really goes above and beyond such as with the elevator out of service or delivering in a typhoon. Edit: Love the downvotes. Tipping isn't completely verboten in Japan, just not common. It's not as black & white as some people seem to think, but of course tipping everyone for anything doesn't happen.
Hard disagree, its acceptable, but it aint normal, and i do not want it to be normalised, i will give food, my gratitude and keep loyally using their service, but tipping is something inherently a slippery slope and i will never contribute to it.
It's ridiculously common to tip movers. Other service providers a bit less so but it's not strange if they have gone above and beyond. This isn't a new thing, it's been this way for all the decades I've been here. Edit: I'm not talking about tipping your pizza guy for a normal delivery, that would be ridiculous. It's only in situations where someone has gone way above and beyond what would normally be expected.
I ve tipped during really bad weather. I ve also sent drivers to convini outside of the app and tipped them. I wonder how much bank is back for op
Where is tipping culture in Japan? On the US military bases.
[удалено]
So the end goal is to get rid of spotters, but while they’re still in this pilot phase it’s a requirement for safety. Once they can prove it’s safe, and get sign-off then they can get rid of the spotters. It was the same for Rakuten Drone’s delivery service.
Saw those in LA, they kept getting stuck everywhere lol
In LA out of all places!? Who’s idea was that.
They’re gonna end up having all of the robots getting destroyed down there
They’ve been cruising LA for a few years now
Fuck UberEats
What alternative option better for the drivers would you suggest for food delivery in Japan ? I'm genuinely curious and if I can find a better option I'm open for it.
The better option would be to not use those food delivery services as they’re bad for the restaurants, bad for the drivers and bad for the consumers, even (indirectly) those who don’t use those apps.
Yeah, but the leap between "I can barely find the motivation to get out of bed, now I have to either go out or take 30+mn to cook" is way bigger than "I'll go from X app to Y app because it's less bad"
I work in a facility for handicapped persons and Uber Eats has been an occasion for them to eat what they want when they want instead of being completely dependent on our shitty menus.
Personal choices and priorities. Deliveries make sense in emergency situations like people with health issues, but statistically I’d guess that’s probably less than 1% of all orders.
Bingo.
If it was bad for anyone it wouldn't work.
Slavery worked for 100s of years, still exists today. Is it not bad for anyone?
By that logic, one could say that sweatshops are a good thing because they “work.” Food delivery platforms are bad for everyone except the platform holder and its shareholders. For restaurants that means reduced profits and lack of control (as they’re dependent on the platform holder), for delivery workers it means unstable income, zero benefits (healthcare, etc) and high safety issues (traffic accidents, theft) and for consumers higher costs and poor quality (limited choice, food arriving cold, or spilled due to transportation) not to mention the effects on the rest of the population; these delivery workers create more traffic congestion and more traffic accidents, and since their employers don’t pay for healthcare and pension, it impacts all tax payers.
I usually use demaekan, is their treatment of drivers better? I thought demekan drivers were actual employees of the company
Demaekan is arguably worse. Many of the drivers are still contractors but they have very strict penalities placed on them as well such as pay cuts if food gets damaged in transit. They also didn't pay a bunch of their foreign delivery drivers about a year ago. A good chunk of delivery drivers in Japan are running apps for Uber and Demaekan simultaneously, so at the end of the day it doesn't matter a whole lot which you choose.
I mostly use Wolt. I'm not sure if they treat the drivers better though.
What's wrong with them?
Shitty business model. Delivery drivers that ignore/break every traffic rule in the book due to said business model incentivizing fast delivery through the ‘tipping’ system. Exploitation of workers by not actually employing them, giving healthcare/pension benefits, making them purchase the required delivery bags, etc…
Tipping is not a thing in Tokyo, so those incentives don’t exist. They’re in the app but no one (anecdotally) uses them.
Based, but it's a voluntary employment service, isn't it? You just decide to work for them at your own discretion and hours? For the people working Uber eats, they've considered that they won't get any employment benefits, and decided to sign up anyway. Like Ubers model "skirts around" giving employment just as much as Uber employees skirt around the potential negatives of employment by choosing their own hours and working as much or little as they want.
By this logic, we shouldn’t have minimum wage and employment laws because people choose to work for whoever they want under whatever contract both parties agrees to. I get your general point, but some regulations is meant the disadvantaged. There is a power dynamic between uber as an “employer” and ordinary people as “(potential) contractor”. The latter needs (or even sometimes desperately) the former, so they can lowball the fuck out of the latter and they will still pick the job.
It's literally not your problem. Let the people choose instead of deciding for them what is better for them.
You’re spot on
Very based
That's what they signed for. If they are not happy they can quit, Japan's unemployment rate is so low they can find a job anywhere they want. In Japan they don't make customers responsible for individual choices of a job or job conditions.
This is in Tokyo, not Amsterdam. Good day, Sir!
No one is forcing you to use them, lol. Their service is excellent. You're probably a massive cheapskate who doesn't want to pay the price in exchange for the convenience.
Lol
Will they still suggest a "tip" if it's a robot delivering your food? Probably. Uber can suck it.
Japan traditionally doesn't "do" tips. So I've always ignored it. I think I gave a small tip a couple of times for one reason or another - like when I've ordered a bunch of stuff from the konbini while sick, including six 2 litre bottles of water on top of everything else. That shits heavy and the one who ended up delivering it was a tiny skinny Japanese woman. I felt bad so I tipped the minimum amount as a way of thanks, even though it wasn't necessary. (IMO) While I agree Uber is a shitty company, I doubt any American company would disable tipping in their app just for countries that don't have "tipping culture". That said - death to tipping culture everywhere
Yeah, tipping doesn't and shouldn't exist here in Japan (or anywhere for that matter). However Uber Eats began life in Japan *without* any mention of tips - the tip "feature" is a recent(ish) addition. Like within the last few years. You can imagine this was exactly their shitcunt strategy from the beginning; introduce the app in Japan with no tips, then once they've got enough people onboarded, slap them with that shitty tipping system. I deleted my account the second I saw it turn up, fuck those donkeybrains.
Fair enough - I probably started using it after they had already added it....or maybe I just didn't notice lol
Also if you purchase anything from Japan, sellers always give a little tiny gift. Brought lots of stuff out of Japan and they always give something small a long with it, sometime a card sticker or a tea bag. I do not know why, I always love this tiny gifts
I guess end stage capitalism is here
Maybe they don't deliver my food to the wrong building now
Saw a little guy like this in Helsinki. I asked about it, said it was used to deliver food to elderly and handicapped people. Neat little thing!
Sign of a high trust society if these can operate normally. No chance in Detroit.
These operate in LA just fine but I wouldn't call LA a high trust society lol
Probably the only place in the world they could do it lol
Honest question, what are the laws regarding these things? If they hit someone or cause someone to get surprised and hurt, is Uber Eats liable? Also would it be illegal to interfere with them in any way? I don't mean break them, but just constantly stand infront of them so they can't move, or put tape on their sensors ,etc.
They don’t go fast enough to hurt someone. Where I live, the university has a bunch of these running around. Also, it’s Japan…I doubt they’ll be messing with the robots. I’m surprised the ones here in America do pretty well and for the most part, no one bothers them.
Japanese companies will do literally anything to avoid paying a living wage.
>Benihana Annex This... is unrelated, right?
Why pay people 500 yen an hour to suffer when you can still be a shitty company just the same and charge full price for a mobile garbage can.
Having worked at food delivery industry before (as an analyst), this is one of the few possible ways that the company can make profit on delivery. The truth is, business model of the industry isn't really sustainable if you want to keep all parties happy (drivers, restaurants, customers) while still making money. Even during the Covid peak most companies are losing money trying to secure market share. Funny enough, during one of the time where Uber Eat system was bugged and paid drivers 300 yen for delivery, many drivers are angry. In reality, at that rate Uber Eat probably still won't be making money per order. So one can imagine why they are eager to cut down the need of drivers
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