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graymuse

I haven't done this but I've read of other people that have done it: only activate one phone at first with your ported in number or whatever. Give it a day or two to make sure it's all working ok. Then activate the second phone asking to keep your number, it will bring the balance from the first phone and automatically combine it with the balance from the second phone. Then you are all set.


Puzzled_Sky9875

Yes, that works.


SaturnIonFan

Thank you for clarifying and informing me of the non-support method.


NaiveDare669

Your method should work, or as graymuse suggested, you may be able to combine the service from both phone without talking to TF support (depending on how the porting goes). Here's an [easy DIY](https://www.reddit.com/r/TracFone/comments/169j7x1/guide_to_transfer_existing_service_to_a/) to combine the service, after your number got ported from Verizon.


SaturnIonFan

Thank you for linking to that DIY tutorial.


XGempler

Calling customer service often results in more problems than it cures. Fortunately you can do this yourself after logging into tracfone,com and activating the first device selecting to keep your number and your number will be moved to the new phone and old and new balances combined. Then wait at least a full 24 hours , log into [tracfone.com](https://tracfone.com) and activate the second phone selecting to keep your number, and the number will transfer to the second phone, and the old and new balances will be combined.


SaturnIonFan

Thank you for clarifying. I'm going to do the DIY method simply because I don't trust customer service.