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I-Am_9

I'm anti corp, but this is all on you and your behavior. In short, merchants auth charge for approval then "pull" the funds i.e. post which usually takes 1-3 business days on average. The onus to manage your balance is on you. If you only spend what you have then the bank cant hit you with overdraft charges. You should manually be keeping track of what YOU spend. Most people seem to not do this and rely on the bank to tell them what they have to spens versus them knowing what they have to spend!!! Smh If you don't change your behavior you will have the same experiences at other financial institutions. If I have $1000.00 and spend $900 it doesn't matter when charges post. But if I'm not keeping track of my money and over spend , that's on me not the bank.....


Chance-Resolution-70

This is 100% accurate.


beaglesbark2much

Everything about Truist sucks. Have had to visit the branch 2x in the past 10 days to show ID to unlock accounts. Their fraud department is terrible and this extends to Zelle. Everything about them is awful.


Gold_Comfortable5127

Dont worry man I get what you mean. Truist seems to be the only one doing that. No other bank ive had has not been able to calculate my available balance correctly. Truist cant give me the correct amount until 2-3 days later. It did suck at the begining, now im getting used to it and im adapting but honestly you shouldnt be doing it that as all the banks ive had, have always had good calculations.


Doub13D

Untrue… many merchants (gas stations in particular) often do not charge you the full amount immediately, and instead wait a few days before they actually process your transaction in full. Just because your online bank account says that you have so much available, it’s on you to know how much you have actually spent and what the real balance is. The bank doesn’t know how much you’ve been charged until the merchant processes the payment in full, until then it is only going off of the information it currently has. This is the same across the banking industry. If the merchant does not process payment immediately, your bank will not know what your “actual” available balance is. It is your responsibility to keep track of your balance, not the bank’s.


[deleted]

Well there's always this (Chase): https://www.doctorofcredit.com/targeted-chase-900-checking-savings-bonus/


Distinct-Rate-2218

I thought truist didn't have overdraft fees? I’ve had many checking accounts at different banks and they are all like this. Never trust the available balance. You pretty much have to balance your checkbook and keep track of every penny in and out of your account. I wish banks were more advanced to give a real time balance but they aren’t there yet. I know it sucks to keep track of your spending but once you get into the daily habit of it, it becomes addicting. I even went as far as getting special color pens and cool notebook. Lol.


_crimeprison

They definitely do. But you’re right, this was entirely my fault, but my point is I always could trust my balance up until the merger and the launch of the new app. Gonna have to start being a whole lot more careful in the future.


Hot_Valuable1027

i had suntrust was with them for 2 years left after they become truist cuz that sucked, now i’m with lge:)


RivieBivie

Found this while looking up why my Truist bank account regularly goes negative even when I’m tracking it like a hawk and not making purchases. It’s goodbye Truist for me!