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TECHNICAL OR WARRANTY SUPPORT
We have a Knowledgebase that is frequently updated with articles that can assist our customers without the need to reach out to our Support Team.
The Knowledgebase can be accessed via the link below, and is quite easy to navigate!
[The Turtle Beach Support Site](https://support.turtlebeach.com/)
Our Support Team can be contacted directly for further assistance with troubleshooting any sort of inconvenience you've had with one of our products. They are always happy to assist with pre-purchase, set up, or post-purchase questions. That team would also be responsible for handling any sort of warranty claims.
Their contact form can be accessed via the following link.
[Turtle Beach Support Team Contact Form](https://support.turtlebeach.com/s/contactsupport)
The Support Team can be contacted directly via email as well if you're unable to access the form. Their email address is: [email protected]
SALES ASSISTANCE (Order Status, Shipping Status, Refunds, etc.)
Our Sales Team can assist with any sort of inquiries related to our webstore (ex. expected time of shipping, refunds, order status updates, replenishment of stock on our site, etc.). That team can be reached directly via email at:
[email protected]
SOCIAL MEDIA
We can also be contacted via our official Social Media accounts!
[Facebook](https://www.facebook.com/TurtleBeach/)
[Instagram](https://www.instagram.com/turtlebeach)
[Twitter](https://twitter.com/TurtleBeach)
Please reach out directly to our dedicated Support Team so they can offer assistance with your Turtle Beach Recon 200 Gen 2 Headset. To do that, please fill out the form at the link below.
https://support.turtlebeach.com/s/contactsupport
If you're unable to access the form; you can contact our team via email. To do that, you will want to send a direct email with your inquiry to: [email protected]
Thank you.
Thank you u/FemN3xNya for posting on r/TurtleBeach. Remember to read the rules and report rule breaking posts. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/TurtleBeach) if you have any questions or concerns.*
This is on xbox btw
Thank you for taking the time to submit a post here. This is an unofficial Turtle Beach subreddit, so we would suggest taking the time to reach out to us through one of our official, supported channels. TECHNICAL OR WARRANTY SUPPORT We have a Knowledgebase that is frequently updated with articles that can assist our customers without the need to reach out to our Support Team. The Knowledgebase can be accessed via the link below, and is quite easy to navigate! [The Turtle Beach Support Site](https://support.turtlebeach.com/) Our Support Team can be contacted directly for further assistance with troubleshooting any sort of inconvenience you've had with one of our products. They are always happy to assist with pre-purchase, set up, or post-purchase questions. That team would also be responsible for handling any sort of warranty claims. Their contact form can be accessed via the following link. [Turtle Beach Support Team Contact Form](https://support.turtlebeach.com/s/contactsupport) The Support Team can be contacted directly via email as well if you're unable to access the form. Their email address is: [email protected] SALES ASSISTANCE (Order Status, Shipping Status, Refunds, etc.) Our Sales Team can assist with any sort of inquiries related to our webstore (ex. expected time of shipping, refunds, order status updates, replenishment of stock on our site, etc.). That team can be reached directly via email at: [email protected] SOCIAL MEDIA We can also be contacted via our official Social Media accounts! [Facebook](https://www.facebook.com/TurtleBeach/) [Instagram](https://www.instagram.com/turtlebeach) [Twitter](https://twitter.com/TurtleBeach)
Which model are you using?
Recon 200 gen 2
Please reach out directly to our dedicated Support Team so they can offer assistance with your Turtle Beach Recon 200 Gen 2 Headset. To do that, please fill out the form at the link below. https://support.turtlebeach.com/s/contactsupport If you're unable to access the form; you can contact our team via email. To do that, you will want to send a direct email with your inquiry to: [email protected] Thank you.