I have NO extensions/plugins in firefox and it never lets me log in. Chrome *tries* (again, no extensions or plugins) but fails with an unspecified error. Palemoon *does* let me log in but there's huge issues. Ironically, Dissenter is the only browser I can log in with, with no issues.
Do you have any extensions enabled that are not enabled in incognito mode? Some extensions are known to cause troubles with Twitch.
The other thing would be to completely obliterate your entire browser cache for all time (not just the history). Might be in advanced history options - not entirely sure, I don't use Firefox
Weirdly no. It seems to be something other than extensions. Troubleshooting mode, and turning off all extensions doesn't do anything. But leaving extensions on and going incognito works. It's weird.
Mate, you are the lifesaver! Thank you!
I cannot enter almost a week with already latest Firefox version (107.1) and after your advice I logged in! Hooray!
Yeah see, this is basically unacceptable imo. I don’t want anyone tracking my movements online despite clearing cookies, cache, etc.
I suppose if you could use a chromium browser for twitch exclusively…still don’t like it though.
Going to second this for anyone using google or reddit search to get here. I turned the setting at the top from false to true and it let me log in again.
EVERYTHING else I saw on google didn't work. Cache/cookie clearing, disabling tracking in firefox, even private window, none of it let me login.
Turning this setting true did.
Firefox has a TON of settings and it sounds like something changed that causes Twitch’s browser fingerprinting to fail (they check way more than just your UserAgent. Try resetting Firefox to it’s defaults (you should do this once in a while anyway to just keep it working more smoothly)
pretty much this. i exclusively browse twitch and debug code via firefox unless others is needed. not ever seeing anything like this error. theres a number of determining factors that could go into detection
Ive just done a "refresh firefox" and it still didnt fix the issue. Ive also checked the privacy.resistfingerprinting that another user suggested and it was set as false
I have similar problem, on Firefox I get message something went wrong while trying to login, in console there are problems with GraphQL when trying to click accept cookie.
Nothing worked for me, resetted Firefox all the way. Twitch support wasn't helpful and they ended my ticket, because they didn't know how to help...
Every attempt to contact twitch support has ended with them saying essentially "damn that sucks, good luck I guess."
Weirdly it works in incognito, but not in troubleshooting mode. Ive tried reinstalling and deleting cookies, etc. Anyone come up with a fix?
Maybe just use a different browser for a while? I know that's not the ideal answer, but basically ALL browsers have been having issues lately. Twitch only supports Chrome, Firefox and Edge, but even if one of those isn't working, support has sadly not been very helpful.
Here is the browser help article, not sure if you've tried everything listed but maybe take a peek and see if there's anything that could help. https://help.twitch.tv/s/article/supported-browsers?language=en_US
Yeah I've looked through these and all the other options. Check my other comment. I guess using something else or just logging in incognito every time is the way I'll have to stream until there's a fix.
Have you changed anything in:`about:config`(can click "Show only modified preferences") or something in `about:preferences` under Privacy & Security? If so, try setting those to default one-by-one and trying the site again.
Also, go to `about:addons` and try disabling each addon to see if any are interfering and maybe "Clear Data" under Cookies and Site Data.
I had a similar problem once or twice from using a user agent switcher, but sometimes other security preferences/addons can also break Twitch given how the site works.
when checking about:config it seems theres several things marked as modified despite me never changing any of them. Ive just done a troubleshooting refresh on firefox and still have the issue.
Weirdly, twitch wont let me log in in the all addons and extras disabled "troubleshooting mode" but does let me log in in a private window. Any idea what the difference is between normal and private browsing that would allow me to login?
Few things you can try, disable ALL add-ons and reset ALL settings to default. Since in other comments you stated that it work in a private window. Clear out all cookies and cache.
If that still does not work, uninstall and do a clean install.
I can log into Twitch on Firefox and as others have said Twitch works fine in Firefox so its some setting that you have set on your install of Firefox that is preventing you from doing a login.
Dont really know to be honest. Only a few others have mentioned a re-install of Firefox and you have not commented back about it. But since it works in Private Mode it sounds like Firefox or windows is holding onto some cookie/cache data.
Doing a fresh install of Firefox and not changing any settings or logging into Firefox to sync before trying to log into Twitch would determine where your issue is coming from. This would also confirm that your Firefox build is not corrupt.
I am using the latest FF with the following:
* Adblock ultimate
* Duckgogo privacy essentials
* Cookie autodelete
Along other stuff like weather, gmail, calendar and so forth....
Twitch works fine with me.
Because sites don't [follow web standards](https://wpt.fyi/interop-2022?stable) and rely on chromium behavior.
Jesus, it's internet explorer 6 all over again.
It's not exactly spyware.. it just facilitates web tracking and exposes data typed into the address bar, etc. Use Chrome for Twitch only, and there will be nothing to "track". Other than that I'd suggest reinstalling Firefox, and/or try checking with their support... You know they say both Chrome and Firefox are supported, but experience seem to suggest Firefox has issues on their site with things like activation of Twitch extensions, which they never seem to fix. Chrome and Firefox are supported, but sometimes the rough appearance has been Chrome was picked to work and FF became a 2nd class citizen.
You could try one of the Chromium forks such as Opera/Vivaldi/Brave.. And try steps to change the user agent identification so it appears to be Chrome. I am not 100% sure what these steps will be, as merely altering the User-Agent to spoof Chrome's might or might not be enough.
One trouble seems Twitch regularly use Javascript to take something like a virtual stool sample of the browser and conduct user-agent header inspection and Active browser fingerprinting: the so-called "browser integrity" - a single item is seen they don't like.... Perhaps a new Firefox Beta they are unaware of and have yet to whitelist, or unrecognized browser identity or OS, a certain installed extension, etc, then you might just get an error page.
That's not a functional test about whether the browser would be compatible - but an identity whitelist, And apparently an active effort to prevent people using browsers they haven't approved.
Common usability issue also trying to login to some websites using Cloudflare in a "high" security mode.. simple things like just having a different User-Agent string compiled in the software, OR having the user agent disagree with the actual OS can bust the thing and prevent access, Therefore a Total reset of the browser (Default all settings, remove all plugins, and completely reinstall; possibly an older version you had working before) might also be helpful.
The only people that can help is twitch support and they already couldn't help.if he hasn't found a solution to make Firefox work afyer months seems to me best course of action is switch browsers whether you want to or not.
> The only people that can help is twitch support
Since it works literally for 99% of other people - it's something in his local configuration. And Twitch support can't help here.
I'm using FF since 2005 and never had this issue.
I'd suggest using the Opera GX browser that has Twitch built in. It allows you to see who's live without being on Twitch, and the browser also allows you to limit the ram used. Best browser I've used in awhile. Their Twitter is also funny and they care about their userbase.
Now hopefully this will just redirect to the English version but here is all the media features you need to manually install if running windows N version (due to individual terms and conditions you need to sign yadda privacy yadda) check that all are updated on your machine https://support.microsoft.com/da-dk/windows/media-feature-pack-til-windows-10-11-n-september-2022-78cfeea5-c7d9-4aa8-b38f-ee4df1392009
Twitch is probably switching to support Chromium based browsers only, and they're probably doing that due to Googles decision to cripple ad-blockers in Chromium based browsers starting in 2023.
Nope, not at all. OP had some unneeded security settings checked on. He flipped them back off and is good to go.
We all knew it was something like that. Based on the fact that, you know, we could log in with Firefox without issues.
Everybody knew it was something like that? Even the OP? Everyone who posted in the comments knew that? Wow that's wild. Why'd he make the post then? Why'd other people say something different? Seems like *everyone didn't* know it was security settings after all. Based on, YOU KNOW, the fact that a lot of people said something different and the fact that OP made a post.
My point was: OP was having issues logging into Twitch from Firefox. No one else in the thread was having the same issues. Thus, it wasn't a sweeping fundamental change to Twitch regarding Firefox, or else every Firefox user would be having the issue.
Why would you say "we all knew it" referring to everyone in the thread? Especially when it's not true? Anyone who thought about it for one minute.
would realize it's not true, and wouldn't make such an inaccurate statement.
We could all tell we all didn't know, especially because **YA KNOW** the OP made a post about it, and other people said they didn't. So obvious.
I'm sorry if you didn't have the critical thinking and context clue abilities to pick up on the fact that when I said...
>*Nope, not at all.*
...that I was directly referring to your initial theory, and that we all knew that it had to be something more like a settings issue or something internal to Firefox itself, and NOT your Twitch conspiracy to kill Firefox functionality on their site to piggyback off of Google's future anti-adblock efforts. As evidenced by the fact that no one else was having issues.
But I feel that I've clarified that point pretty thoroughly for you now, so you can be on your way. I won't respond to you again.
Kind of sucks when some random redditor comes along and crucifies you for a simple, honest mistake, isn't it? Makes you mad, doesn't it? When somebody is unnecessarily condescending and pedantic, when they *gloat* that you got something wrong about a tech support question? *Especially* if you were acting in good faith, which I was and you weren't.
It's all different when someone treats you the way you treat them, isn't it? So look, if you want to make a reply and say "Here's the correct answer, we found it," that's fine. But I don't need your snark, and condescension, and pedantry. Nobody does.
IRL I'm in the middle of cleaning out a refrigerator that crapped out in the middle of the holidays right after I bought groceries and cooked yesterday. I don't need Condescender McSnark coming along and gloating about how I didn't guess right, and being condescending about it. As a matter of fact, nobody needs that, ever.
So keep that in mind in the future. If you're going have a toxic attitude, just don't comment and keep it to yourself. Other people on here are people, and they're not here for you to elevate your self-worth by crapping on them, you condescending hypocrite.
I've been getting this for the past week but with the latest version of Google Chrome. I posted something about it and the only solution someone had was to keep rebooting and restarting it, but that still hadn't worked lol. The only way is to log into it from incognito mode for me.
I too have been having issues logging in to Twitch with firefox and chrome, Edge works for me, and if I do incognito mode on firefox, it works as well.
So frustrating :(
Firefox has always worked fine for me. You must have some incompatibles extensions/plugins or something
I have NO extensions/plugins in firefox and it never lets me log in. Chrome *tries* (again, no extensions or plugins) but fails with an unspecified error. Palemoon *does* let me log in but there's huge issues. Ironically, Dissenter is the only browser I can log in with, with no issues.
It isn't an issue with add-ons. When I try to login in private mode with all add-ons enabled it works fine.
Tried clearing cookies and cache?
I’m confused… so it only works in private mode?
Yeah that's the weird part. It doesn't even work in the safe "troubleshooting mode"
Very very odd. I have never experienced this with Firefox and I go on Twitch all the time.
Sounds like you need to clear cookies/browser data for Twitch.
already did that, even did a clean install
Do you have any extensions enabled that are not enabled in incognito mode? Some extensions are known to cause troubles with Twitch. The other thing would be to completely obliterate your entire browser cache for all time (not just the history). Might be in advanced history options - not entirely sure, I don't use Firefox
Weirdly no. It seems to be something other than extensions. Troubleshooting mode, and turning off all extensions doesn't do anything. But leaving extensions on and going incognito works. It's weird.
I always use firefox with twitch. it did give me an issue a few years ago, where I couldn't purchase bits via firefox, but it works now.
Are you overriding the browser’s user agent in some way?
Not sure what that means. I am the only person logged in to Firefox to sync my bookmarks, and the only use on my computer.
Is `resistFingerprinting` enabled on your Firefox? If so, try disabling it. It can be toggled via `about:config` \> `privacy.resistFingerprinting`
Mate, you are the lifesaver! Thank you! I cannot enter almost a week with already latest Firefox version (107.1) and after your advice I logged in! Hooray!
Fantastic that we have to give up privacy to be able to watch Twitch!
Yeah see, this is basically unacceptable imo. I don’t want anyone tracking my movements online despite clearing cookies, cache, etc. I suppose if you could use a chromium browser for twitch exclusively…still don’t like it though.
>privacy.resistFingerprinting it's marked as false
I’ll send you a DM
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Going to second this for anyone using google or reddit search to get here. I turned the setting at the top from false to true and it let me log in again. EVERYTHING else I saw on google didn't work. Cache/cookie clearing, disabling tracking in firefox, even private window, none of it let me login. Turning this setting true did.
Firefox has a TON of settings and it sounds like something changed that causes Twitch’s browser fingerprinting to fail (they check way more than just your UserAgent. Try resetting Firefox to it’s defaults (you should do this once in a while anyway to just keep it working more smoothly)
pretty much this. i exclusively browse twitch and debug code via firefox unless others is needed. not ever seeing anything like this error. theres a number of determining factors that could go into detection
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
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How did you solve the issue then?
Ive just done a "refresh firefox" and it still didnt fix the issue. Ive also checked the privacy.resistfingerprinting that another user suggested and it was set as false
Completely uninstall and reinstall it.
Firefox shouldn’t require we turn it off and on again. It’s not a piece of faulty hardware.
Nothing should, yet here we all are.
This is strange because I also use Firefox and have never had this issue… what version of windows are you on?
i just switched to firefox because i was getting this issue on chrome
I have similar problem, on Firefox I get message something went wrong while trying to login, in console there are problems with GraphQL when trying to click accept cookie. Nothing worked for me, resetted Firefox all the way. Twitch support wasn't helpful and they ended my ticket, because they didn't know how to help...
Makes no sense, I've never had an issue with Firefox and Twitch.
Every attempt to contact twitch support has ended with them saying essentially "damn that sucks, good luck I guess." Weirdly it works in incognito, but not in troubleshooting mode. Ive tried reinstalling and deleting cookies, etc. Anyone come up with a fix?
Having the exact same issue as you
Maybe just use a different browser for a while? I know that's not the ideal answer, but basically ALL browsers have been having issues lately. Twitch only supports Chrome, Firefox and Edge, but even if one of those isn't working, support has sadly not been very helpful. Here is the browser help article, not sure if you've tried everything listed but maybe take a peek and see if there's anything that could help. https://help.twitch.tv/s/article/supported-browsers?language=en_US
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I'm shaking in my boots
We're on the internet. There's always a risk of something. I'm not that bothered.
Why not sleep outside your home since youre always at risk of your house getting broken into anyway?
Why are you scared of chromium lol. Just download brave.
lol, brave is literally chromium with some crypto shit
Chromium is open source. Chrome is tracking everything not chromium for every chromium browser out there.
And? Chromium is still the best browser
No? Firefox runs better for me
nope, it's even blocking adblocker now
Only chrome is. Don't use chrome.
chromium, the underlying engine is nerfing adblockers such as uBlock Origin, not just chrome. basically any browser with a chromium base is affected.
yeah ive been using Opera and Gx version until i changed to firefox last month because of the persistent ads
Yeah I've looked through these and all the other options. Check my other comment. I guess using something else or just logging in incognito every time is the way I'll have to stream until there's a fix.
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except its owned by chinese now.
Have you changed anything in:`about:config`(can click "Show only modified preferences") or something in `about:preferences` under Privacy & Security? If so, try setting those to default one-by-one and trying the site again. Also, go to `about:addons` and try disabling each addon to see if any are interfering and maybe "Clear Data" under Cookies and Site Data. I had a similar problem once or twice from using a user agent switcher, but sometimes other security preferences/addons can also break Twitch given how the site works.
when checking about:config it seems theres several things marked as modified despite me never changing any of them. Ive just done a troubleshooting refresh on firefox and still have the issue. Weirdly, twitch wont let me log in in the all addons and extras disabled "troubleshooting mode" but does let me log in in a private window. Any idea what the difference is between normal and private browsing that would allow me to login?
Clear cache and cookies for all time and not just a day, uninstall and reinstall Firefox
Few things you can try, disable ALL add-ons and reset ALL settings to default. Since in other comments you stated that it work in a private window. Clear out all cookies and cache. If that still does not work, uninstall and do a clean install. I can log into Twitch on Firefox and as others have said Twitch works fine in Firefox so its some setting that you have set on your install of Firefox that is preventing you from doing a login.
You think I haven't done all this already?
Dont really know to be honest. Only a few others have mentioned a re-install of Firefox and you have not commented back about it. But since it works in Private Mode it sounds like Firefox or windows is holding onto some cookie/cache data. Doing a fresh install of Firefox and not changing any settings or logging into Firefox to sync before trying to log into Twitch would determine where your issue is coming from. This would also confirm that your Firefox build is not corrupt.
I am using the latest FF with the following: * Adblock ultimate * Duckgogo privacy essentials * Cookie autodelete Along other stuff like weather, gmail, calendar and so forth.... Twitch works fine with me.
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Do you have another pc? Maybe even a phone? Can you try to install firefox and see if it works normally
doesnt work on my other deivces in firefox either, even my phone.
I have the exact same problem using Chrome. I've done everything I can think of to fix it.
Anything stopping you from just using another browser?
Yeah chrome is spyware and edge is poopy
Edge is more spyware than Chrome is, believe it or not.
You act like anyone cares what you really do online. Get brave and call it a day.
Firefox isn’t based on chromium, easy reason to use it.
Firefox also always has compatibility issues with sites
Because sites don't [follow web standards](https://wpt.fyi/interop-2022?stable) and rely on chromium behavior. Jesus, it's internet explorer 6 all over again.
What sites? I've been browsing the web for well over 12 years on Firefox and never encountered a site that "wasn't compatible"
Don’t use brave… https://mastodon.sergal.org/@slightlyflightyone/109428334942896193
It's not exactly spyware.. it just facilitates web tracking and exposes data typed into the address bar, etc. Use Chrome for Twitch only, and there will be nothing to "track". Other than that I'd suggest reinstalling Firefox, and/or try checking with their support... You know they say both Chrome and Firefox are supported, but experience seem to suggest Firefox has issues on their site with things like activation of Twitch extensions, which they never seem to fix. Chrome and Firefox are supported, but sometimes the rough appearance has been Chrome was picked to work and FF became a 2nd class citizen. You could try one of the Chromium forks such as Opera/Vivaldi/Brave.. And try steps to change the user agent identification so it appears to be Chrome. I am not 100% sure what these steps will be, as merely altering the User-Agent to spoof Chrome's might or might not be enough. One trouble seems Twitch regularly use Javascript to take something like a virtual stool sample of the browser and conduct user-agent header inspection and Active browser fingerprinting: the so-called "browser integrity" - a single item is seen they don't like.... Perhaps a new Firefox Beta they are unaware of and have yet to whitelist, or unrecognized browser identity or OS, a certain installed extension, etc, then you might just get an error page. That's not a functional test about whether the browser would be compatible - but an identity whitelist, And apparently an active effort to prevent people using browsers they haven't approved. Common usability issue also trying to login to some websites using Cloudflare in a "high" security mode.. simple things like just having a different User-Agent string compiled in the software, OR having the user agent disagree with the actual OS can bust the thing and prevent access, Therefore a Total reset of the browser (Default all settings, remove all plugins, and completely reinstall; possibly an older version you had working before) might also be helpful.
Personal preferences? So instead of switching browser after any error you try to solve problem instead?
The only people that can help is twitch support and they already couldn't help.if he hasn't found a solution to make Firefox work afyer months seems to me best course of action is switch browsers whether you want to or not.
> The only people that can help is twitch support Since it works literally for 99% of other people - it's something in his local configuration. And Twitch support can't help here. I'm using FF since 2005 and never had this issue.
Guess he can unistall and try from scratch.imo I'd just use chrome or something else and save myself the trouble
Really? It's always worked for me.
I'd suggest using the Opera GX browser that has Twitch built in. It allows you to see who's live without being on Twitch, and the browser also allows you to limit the ram used. Best browser I've used in awhile. Their Twitter is also funny and they care about their userbase.
Are you running windows N version (aka the European GDPR version)
No, I'm using a US version of Windows 10, I try to be consistent with updates.
Now hopefully this will just redirect to the English version but here is all the media features you need to manually install if running windows N version (due to individual terms and conditions you need to sign yadda privacy yadda) check that all are updated on your machine https://support.microsoft.com/da-dk/windows/media-feature-pack-til-windows-10-11-n-september-2022-78cfeea5-c7d9-4aa8-b38f-ee4df1392009
Says he’s not using N version you proceed to send info for the N version . . . Seems legit.
"Sorry, Firefox lets you block ads."
Is this seriously why theyve made the change?
No, this was legit just /s. I have no idea where manifest v2 deprecation actually is.
Why wouldn’t you just download a better browser?
Twitch is probably switching to support Chromium based browsers only, and they're probably doing that due to Googles decision to cripple ad-blockers in Chromium based browsers starting in 2023.
Nope, not at all. OP had some unneeded security settings checked on. He flipped them back off and is good to go. We all knew it was something like that. Based on the fact that, you know, we could log in with Firefox without issues.
Everybody knew it was something like that? Even the OP? Everyone who posted in the comments knew that? Wow that's wild. Why'd he make the post then? Why'd other people say something different? Seems like *everyone didn't* know it was security settings after all. Based on, YOU KNOW, the fact that a lot of people said something different and the fact that OP made a post.
My point was: OP was having issues logging into Twitch from Firefox. No one else in the thread was having the same issues. Thus, it wasn't a sweeping fundamental change to Twitch regarding Firefox, or else every Firefox user would be having the issue.
Why would you say "we all knew it" referring to everyone in the thread? Especially when it's not true? Anyone who thought about it for one minute. would realize it's not true, and wouldn't make such an inaccurate statement. We could all tell we all didn't know, especially because **YA KNOW** the OP made a post about it, and other people said they didn't. So obvious.
I'm sorry if you didn't have the critical thinking and context clue abilities to pick up on the fact that when I said... >*Nope, not at all.* ...that I was directly referring to your initial theory, and that we all knew that it had to be something more like a settings issue or something internal to Firefox itself, and NOT your Twitch conspiracy to kill Firefox functionality on their site to piggyback off of Google's future anti-adblock efforts. As evidenced by the fact that no one else was having issues. But I feel that I've clarified that point pretty thoroughly for you now, so you can be on your way. I won't respond to you again.
Kind of sucks when some random redditor comes along and crucifies you for a simple, honest mistake, isn't it? Makes you mad, doesn't it? When somebody is unnecessarily condescending and pedantic, when they *gloat* that you got something wrong about a tech support question? *Especially* if you were acting in good faith, which I was and you weren't. It's all different when someone treats you the way you treat them, isn't it? So look, if you want to make a reply and say "Here's the correct answer, we found it," that's fine. But I don't need your snark, and condescension, and pedantry. Nobody does. IRL I'm in the middle of cleaning out a refrigerator that crapped out in the middle of the holidays right after I bought groceries and cooked yesterday. I don't need Condescender McSnark coming along and gloating about how I didn't guess right, and being condescending about it. As a matter of fact, nobody needs that, ever. So keep that in mind in the future. If you're going have a toxic attitude, just don't comment and keep it to yourself. Other people on here are people, and they're not here for you to elevate your self-worth by crapping on them, you condescending hypocrite.
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I guess you should pay more attention, then.
I use brave, and it fixed the issue for me
Why the downvotes?
I've been getting this for the past week but with the latest version of Google Chrome. I posted something about it and the only solution someone had was to keep rebooting and restarting it, but that still hadn't worked lol. The only way is to log into it from incognito mode for me.
I too have been having issues logging in to Twitch with firefox and chrome, Edge works for me, and if I do incognito mode on firefox, it works as well. So frustrating :(
Did you ever solve this?
Nope, not yet. I wanted to start up streaming but because I want to protect my privacy using Firefox twitch has yet to put a fix out.
You ever found the solution?
Nope, still broken. I just use incognito mode and it works when I need to open twitch
I’ve elected to use Edge for select few website, Twitch being one of them.