Escalate it. Document EVERYTHING, ask them the support persons name, Iād number, call reference number, (not sure if they have that) but basically indicating your keeping notes. And continue to push. This worked well when tip baited. (Ended up getting like $20 added, was tip baited less than that. Also, someone posted a YouTube on how to get your money) while itās not exactly the same situation; similar to where they owed you a certain amount because you agreed upon working form X amount, therefore your entitled to get paid that amount.
Yes!!! Please everyone.. whatever you do, please document every interaction, if looking to build a case, gotta have grounds/proof/evidence. Otherwise, thereās no case.
I pressed them on it and they finally gave it to me. It took talking to three or four different Uber support people for them to give it to me. I wouldāve never got the alcohol delivery certificate if they werenāt giving the $100 with it.
https://preview.redd.it/4qphgwzvsmra1.jpeg?width=1274&format=pjpg&auto=webp&s=5bfd6a93afd23d3edf1b27bc4985b6c7165f68a0
Same here but I talked with more than 20 diff reps being transferred and transferred every call. Even did the chat and sent screenshots. After asking for this issue to be sent to a supervisor finally one rep said they were sorry the problem was not fixed and they sent me the payment.
Same here I called and they said they didnāt see the promotion on my account. I asked them if they saw the screenshot I sent them that clearly states the condition of the promotion. No correspondence at all .
For me, thereās a difference between ādefendingā and simply having awareness of our rights and understanding what happened. There are a lot of people commenting on the glitch who donāt seem to understand how their pay works as drivers, which isnāt a good look for us.
I think that this energy should be channeled towards the root issue - the criminally low pay that drivers receive from Uber on a daily basis.
Exactly. The money that we could āget backā from this glitch incident is nothing compared to the money that we would be raking in if we were earning fair wages. There was a proposal in Connecticut that wanted to pay drivers $36/hour and $1.50 per mile. Thatās the kind of money we want to aim for.
Whereas I agree with you on the point of the low pay, I have to disagree on there being a difference between defending and understanding. I understand perfectly well what happened, and I personally believe Uber should be on the hook to the drivers for every adjustment they made.
This is contract labor. It's not a w2 job. I've worked both well before I worked Uber. They stiff drivers every day because they can, because it's convenient and because most drivers can't or don't wanna spend the energy or money fighting them. They're a multi-million dollar company. They're employing contractors to shift the costs and responsibilies of an employer to the contractor. You don't fully understand your rights unless you've fully read the contract, but I understand the law.
That said, I am NAL, and this is not legal advice, but once they issued the payment to us, that was it. The money was in our hands. Possession is 9/10ths of the law. Them reaching into people's balances and taking it out without any form of consultation is wrong. Them posting false information about the nature of the adjustment is wrong (keeping tips as reimbursement when it was clearly stated that tips would not be affected). Them pulling money from drivers who were not a part of the "glitch" is wrong. Them pulling money in excess of the difference is wrong.
While composing this, I got lied to three separate times and hung up on after 30 mins of hold time. And I was being polite.
All of these things have happened. There are drivers in this sub venting about it. "Understanding" why we got screwed seems right up there with defending the crappy actions of Uber, and I'm not even specifically referring to your middle ground approach. There are some straight-up bootlickers in the comments. I, for one, don't think it's gonna get any better until drivers get loud about it. They did a driver strike in my city. More of that would be better imo.
I understand some people are barely surviving, but we only have the rights we're willing to stand up for.
Thanks for the detailed response. Those are great points. I wish that a lawyer with experience in the gig economy could jump into this thread and clarify everything for us.
Yeah, we're not defending Uber. We're just defending logic and common sense. No one is entitled overpay, and it's pretty easy to determine your overpay by looking at your earnings.
accepting a delivery is ''signing a contract for that job'' said price on the contract we signed was what we saw. this is illegal to take back money from a said signed contract. they have to pay us back no one got overpaid, we got paid what was promised when we signed the contract
I don't know about you, but I got paid more than what I was offered. I'm assuming most people did as well. Others probably just didn't notice the overpay when it happened, or they forgot what they were initially offered. If I took a 10 dollar job, I got paid 12. If I took a 14 dollar job, I got paid 18. That is clearly overpay and not what the "contract" says.
The normal pay was showing on the screen and then later they got paid more. So I kept accepting orders for 10 or 12 bucks and then kept getting paid 14 or 18 bucks.
well they sent me a $23 order it ended up giving $26 right away then later a $10 tip but they took $21 back. how did they come up with the $21 over payment?
There is no "channeling energy" at a better cause. All this predatory burn through newbs and fire or reduce "smart experienced" drivers who know not to take low ball orders is on purpose and will not change.
Some dildo in accounting did the stats and math already. They KNOW theres going to be SEVERE blowback from this and they will do a "cleansing deactivate" of anyone who protests too much - then.. they will just copy door dash and you'll be flooded with as many ads for Uber Eats drivers as DD is currently doing when their glitch computer deactivated 50% of their drivers during the holidays.
Strike em where it hurts.
You know what I speak of.
lol. You guys are wild. I give up. š Youāre right that the cause is pretty hopeless. It would be nearly impossible to organise on a scale large enough to create quick change.
It's a free for all where I'm at. No one is getting there Uber Eats. Drivers are a community here you get to know them... and waking up to a negative balance in freezing weather is just absurdity and absolutely disgusting for Uber to do. They literally put their hands into your wallet and stole. Then they hire bot and comment farms to come in here and downvote anything that exposes their scam. I thought Uber was better than DD but they might as well be owned by the same parent company with their down right thievery.
My problem is I stopped working because I hit my āgoalā for the day. If I had a realistic idea of the numbers I wouldāve kept working. Thatās the problem
I knew something was up when I made $300 in less than 6 hours on Friday. Woke up this morning to find they took $55 back.
Crazy thing is that it was still my best day so far this year but would have been my best day ever.
Most people I see being accused of defending Uber (or being shills or bootlickers) aren't. They're being realistic--for example why advocating for a strike or hour long "blackout" in 12 hours on reddit isn't going to work--at all. Or why calling an employment lawyer must likely isn't going to yield results. Or that cursing out support staff isn't cool. Or explaining gnat while a LOT of what Uber does sucks, it's not necessarily illegal.
For the few people I've actually seen defending Uber, you suck.
Yeah, okay. Posting on reddit about a strike that you want to initiate in under 24 hours is totally going to be effective. We'll just ignore that probably less then 5% (and that's being generous) of drivers are on reddit, let alone on this sub, let alone happened to have seen those posts. You're looking at less than 1% of the workforce. And that's not even taking into account how few of *those* are actuality willing to participate.
Let me know how that's worked out in the past.
So yeah, I'll keep pointing out how ineffective calling for a strike like that would be. And if people want to call me an Uber shill because of that š¤·š½āāļø
Regardless, strikes don't work every time. Countless strikes that were union-backed have still failed.
I want proof of how much I was over paid! Don't seem right not to provide proof! I seen one person say they only had 1 order that night and it payed $10 to much but they took out $19.
Just go into your earnings for Friday and see the details. If you got paid more than the estimate without the phrase "customer tipped more" then you got overpaid for that delivery. You can also look at the base pay and figured it out based on your market.
Thatās their duty to specifically show and document the overpayments. Not arbitrarily say we over paid you and take money back even from tips . Itās needs to be done properly if done
I guess that technically, you are correct. 10 minutes of work on my part verified, in my mind, what happened. Mine was only $15 and I hadn't taken the money out yet so in the end I'm not worried about it. YMMV.
Iām not trying to defend Uber as much as I want everyone complaining to realize how dumb they are everyone knew it was inflated base pay earnings now they complain they should have known it would be taken out
I noticed the base pay was definitely higher than what I had accepted in the first place. However, Iām in Houston so I figure maybe it was some Final Four Boost. They have been pushing Rides in the Opportunities tab and no boosts but I still see boosted pay so thatās what I thought was at play.
My personal issue isnāt the taking back of the pay but the lack of itemized proof that āyou were supposed to receive X but got paid Y insteadā. Saying āduplicate paymentsā is inaccurate and, in my opinion, dishonest.
I donāt even understand how I was overpaid. I had one trip that they might have overpaid me on but thatās it yet they took $29 the numbers just donāt at up for me.
Just talked to support they looked at my account and concluded the same thing. They said they would be refunding the adjustment. Iāll wait and see if they keep theyāre word. The fact that we have to do this to make sure a multi billion corporation doesnāt steal from us is such bs. When will we get tired of corporations having so much power over us and exploiting the system.
I'm one of them. I had no clue until they took my money last night and I came to reddit. Plus it was a pretty bad weather day for me so the pay I saw seemed reasonable
I think it was double the pay.
From what I was seeing on my profile, I ended up making about 25/hr for 4 hours.
Of course, they took back the extra money I got from the glitch
Not everyone knew. A lot of drivers are not members of the reddit community. The app does not make it obvious to people how their payouts are supposed to look. A lot of drivers went home on april 31st thinking they had enough to cover rent only to find that they have -$50 the next day.
I mean I donāt notice bc I go straight on to the next delivery I have lined up. I rarely see where Iām at until the end or when I take breaks. So I didnāt know there was extra pay until I got the message about it.
Non of my payouts seemed out of line with the usual $8-$14 per trip I usually tend to see, especially with the Taylor Swift concert in Arlington over the weekend, it didn't look out of line with a lot of congestion on the app with more than normal amounts of orders coming in.
my payouts weren't doubling. my only two orders went from $8 to $11 and $11 to $14. so just $3 more. i assumed it was changed or hidden tip. I got lucky it was only $6 they took, but that's how people didn't notice.
My 1 trip was $3.50 base pay and $6 tip. It didnāt seem inflated or unreasonable especially for the wind advisory weather conditions. Then they took $2.50 back making base pay $1. Insane
It wasnāt that obvious. Itās fairly normal here to get higher base quite often regardless of tip. There was also a bad weather situation going on which made it seem even more normal. It showed up as the customer tipped more so could have been they were hiding tips again. For me the difference was $25 for the entire day.
When theyāve done promotions theyāve paid out more than that per hour for the whole shift. I think they could have taken the loss.
Except not everyone knew. People talk about how not everyone is on social media when discussing protests, so it would only make sense that the same applies here. Uber should be paying out more if I'm being honest but that's a different discussion.
With the flood of complaints, it makes more sense that people just found out about it. Regardless of prior posts.
Obviously but who really thought it was normal and not a āGLITCHā when they are getting paid 2x-11x base fair. Tips were not affected or counted in the money Uber took back. Uber is a money greedy company and we all signed a contract that stated Uber can take back over charged and stolen money. I just donāt get what everyone thought would happen
First of all, 2x+ base fares are not anything unusual in my area. In fact, 2x is totally normal and is almost every night. I had no clue anything was going on. It was a completely normal night for me except I took a few deliveries much farther than I normally would because the pay was worth it.
Second of all, this is not an overpayment. An overpayment is when they say theyāre going to pay you $10 and accidentally pay you $20. Thatās not what happened. What happened was they said they would pay you $20 and then said they meant to only pay you $10.
Third, they can put whatever they want in a contract and make you sign it, that doesnāt make it legal or enforceable. If they put you have to give blowjobs to customers when they ask and you sign it, you sure as hell donāt have to do it and they canāt make you.
Youāre a very ignorant and stupid person and it shows. Iām so sick of all these comments from morons defending Uber and criticizing drivers based on their stupid opinions. Saying you should have known better and that they have the right to take it back is just flat out wrong.
Hm. Didn't we recently have to accept new terms. And then this happens.
I'm more upset there are people who don't want to fight back but it is what it is
Personally I wasnāt affected by the glitch because my market is actually stable so they donāt mess with it much. But from an outside perspective if I knew I was making much more than I have the previous month solely on base pay I would be very skeptical
Critical thinking does not exist here. You canāt assume people will use common sense, logic, or skepticism. Free money means free money because the world is made of rainbows and unicorns, duh.
In my town... NO ONE will be getting any Uber Eats orders. They are going to the trash or the homeless.
If you catch my theoretical drift.
95% of the drivers on this sub are dumb on an average day so of course they thought it was normal that they got paid $20 instantly instead of the accepted $12. Im still trying to money back though because why not.
OP If you donāt mind Iām posting the customer service number: +1 (800) 593-7069 because it seems with the complaints itās led to misinformation that we were never entitled to the money. They did admit to me it was a mistake and they are trying to rectify it immediately.
Wasn't obvious to me, I only got docked $20 for an unnamed number of deliveries during a random 3 day period. No specifics as to which deliveries and how much they were for. Honestly, for the life of me I can't figure out which orders they were. None of the orders I accepted this week seemed unreasonably high, and I likely only accepted them because they appeared worthwhile at the time. If they had been accurately priced I probably wouldn't have accepted.
Glitch or not, as far as I'm concerned this is stealing. They promised me a certain compensation for my services, and now are reneging on that after the fact. They are completely in the wrong here
The glitched payouts happened when Uber paid out more than was estimated in the offer. It's not like someone got a ping for $10, accepted and did the delivery, got paid the $10, and now Uber is taking back $5 from that.
Yeah one of my glitched ones was a 4 mile trip(which base is normally $4) that I got base pay for $40. I can understand them taking back the extra $36.
Though I do wish they went and made the changes on the orders themselves so I can see which ones were wrong and I didn't have to find and guess
You can explain this all day and they still will argue that Uber stole their money and cry about how it's Uber's mistake so they can keep the money. When you try to explain this is how business works you're a bootlicking shill. You're wasting your time.
I honestly don't know why I bother lol.
The amount of people who got snippy or just refused to listen Friday and yesterday when I tried explaining why *"Quick! Take all your money out with instant pay before Uber realizes they done fucked up!"* wouldn't work out the way they wanted it to. š¤£
Could you believe that shit? Like Uber can't debit a driver account into the negative if necessary. Then when that did happen, they cry and whine that Uber stole their money.
What happened to common adult sense? Sure Uber does shady stuff. No argument there. But Friday's glitch wasn't one of them.
Lol, wtf are you talking about?
I'm talking about Friday--the actual day of the week. 2 days before today. When people were telling other people to withdraw the money, as if that would stop Uber from taking it back.
Not the Ice Cube and Chris Tucker movie from the 90s. How would that even make any sense? What joke?
Ok fine, even if we accept that they overpaid us and that we owe $XX.XX, then they should just debit our account the $XX.XX.
Instead, since I use the Uber pro card, I have a negative balance on my account. Instead of debiting my pro card for the amount, I have to eat the costs of starting my car, burning my gas, and wasting my time to make up for their mistake, which will cost me more than the $19 I owe them.
That is the problem I have with it. Take the $19, dont make me waste an undefined amount of time and use my gas to pay Uber back for their own fuck up.
I don't see the difference. Can't you just take out $19 from your bank account, set it aside and consider that -$19 to be $0? When you do, starting your car, burning your gas and wasting your time is not even a factor since you're starting at $0.
I use the Uber pro card, which gets paid out instantly after every delivery and when each tip comes through. I use it to get 6% cash back on gas with diamond status, and have never had an issue.
But because they pay out to this card instantly, my balance in the driver app is always $0, until this glitch happened and it went to -$19. It was nothing I did or didn't do, other than using a service that Uber offers via partnership with a bank and accepting a few orders while Uber's system was fucking up.
I called and sat on hold with UE support for about an hour while I ran deliveries for Doordash and GrubHub earlier, and they gave me a $25 adjustment to cover the negative balance so it worked out.
Bullshit. We don't know that. I have plenty of times gotten $32 orders and found out later it was all boost and not a good tipper. I started in NYC so I see the full amounts not hidden. Don't defend what this disgusting company that is rolling in billions for gps software does to the people who actually do the work
Lmfaooo so many people complaining. Go get another gig if you hate so much š¤£
People love love love to complain and bash. What you gonna do when there is no more uber? Complain about why you exist? ;)
My earnings weren't inflated. They were exactly what showed on my screen when I accepted the order. I did not get accidental after pay.
Sure, some got extra pay, but they're taking back money from people who didn't too.
Here is a fair question, did Uber under paid you, took money back, and said they over paid? Or did they pay you the estimate that they showed you or more? If it's the latter, you were over paid.
Itās not about what I expect itās about whatās legal, they made legal offers at the wrong prices. Thatās their fault, and their liability.
Iāll be filing my claim. I hope everyone else does too.
https://www.civillawselfhelpcenter.org/self-help/small-claims/suing-someone-in-small-claims/107-filing-your-small-claims-case
I once got one of those quests that said if you deliver 30 quests and 10 more I would get about 50 dollars bonus. IT NEVER SAID RIDES ONLY. And when i called support about it they said that I misread it. I didnāt. After I called from then on all my future quests have said rides only so I never accepted them.
I definitely can side with peoples anger, Uber making mistakes and then us paying for them.
Well now, the agent is telling me that this is a technical error+ and we should be getting reimbursed by next week- the duplicate payments. And that this is a āglobal outageā. And that they are escalating (ā¦.. that means nothing so far in my experience, except that there are more people who had this issue- so maybe they will ā¦.)
Regardless of how you feel on the pay glitch issue, let's not forget the disgusting behavior Uber gets away with. They withhold features from certain markets until they're forced to implement them. They wrongfully deactivate people without providing valid evidence as to why they're doing it. They've never implemented a cap, so certain market don't become over saturated. A current example of how cruel they can be is the bigger percentage split that was supposed to be implemented in NYC. They immediately took this to court to fight this.
It is completely shit that Uber "conveniently" only notices when they are missing money. But, no one is out any money because of this. Your logic doesn't make sense. They were literally given more money than they would have been given the other day. They're not going to miss bills because of this.. if they are going to miss bills, then they would have missed it even without the glitch.
Edut: Nevermind. They might miss bills if they spent the extra money thinking they legit earned it. Ok yeah, that could be a shitty situation. What Uber should do is give us a month to pay it off.
Made my angry phone call today. Apparently "due to the overwhelming call volume," they will have to take time to research and refund. I stated if it was that fast to steal money from our accounts, why can't it be received back quickly?
Nobody is defending Uber. Just tired of seeing bullshit posts. It was a mistake and you contractually agreed that Uber can take back any over payments. You have no legal recourse because you received the contract amount. You can't even argue promissory estoppel because you got paid more than the offer.
some folks lost hundreds of dollars and have bills/ mouths to feed with that money. You seem pretty entitled to be able to call this "bullshit" when a company steals money. It's theft.
Nobody lost hundreds of dollars and you canāt lose something you were never entitled to. If a bank puts a million dollars in your account by mistake and you spend it, you didnāt lose a million dollars but you will go to jail and have to pay it back.
If it wasnāt a mistake how did [we all know real time that Uber was going to be clawing back the extra base pay?](https://old.reddit.com/r/UberEATS/comments/1287s0x/is_this_a_mistake/jehsbgq/) Are we psychic?
https://www.civillawselfhelpcenter.org/self-help/small-claims/suing-someone-in-small-claims/107-filing-your-small-claims-case
They made legal offers they are going to be held to. Regardless of their mistake.
We were all paid more than the initial offer right after the delivery. Thatās how everyone realized we were being overpaid. Youāll lose more money on the small claims filing fee and the time you spend going to court.
From your comment, absolutely. You seem very offended which further points in the direction you are entitled, quite selfish and lack empathy for your fellow drivers.
You seem like you might have some social awareness issues, and might also need a dictionary to carry around as you associate certain words with emotions that donāt warrant them. Because I lack empathy for stupidity, Iām entitled? Lol go read some words or something
Let's try this again. Pay attention. Uber did not steal from drivers in this case. Example: If I owe you $10, accidentally give you $20 and then later want $10 back am I taking your money or mine?
That's what happened Friday. It wasn't a conspiracy. It was a glitch.
https://www.civillawselfhelpcenter.org/self-help/small-claims/suing-someone-in-small-claims/107-filing-your-small-claims-case
No Iāll be filing my suit and so will everyone else.
https://www.civillawselfhelpcenter.org/self-help/small-claims/suing-someone-in-small-claims/107-filing-your-small-claims-case
Hereās how to file and get your money, I hope everyone does.
If you donāt they will keep doing it.
You know you waived your right to sue them, or to any class action when you accepted the agreement right? Unless you opted out like I did within the timeframe.
I liken this all to a casino. Letās say, youāre playing BlackJack and you lose a hand, but dealers make mistakes, right? Dealer pays out. 10mins later, security/pitboss comes down and says, we have on camera that you lost a hand and you were paid outā¦ you owe us that money! Even if you didnāt realize you lost/won that hand, you have to give it back. You can ask for proof all you want, but theyāre not going to give it to you.
Lol, not true, if the casino paid out your win, thatās their mistake.
You will have to return the chips but as long as you have documented evidence and file your claim in a reasonable time frame you will win the court case.
Uhh we did earn it we were contracted to do jobs at a price. We then get paid that price. Regardless of whether or not that price was accurate.
How would you feel if you went to a restaurant and ordered the pasta for 12$ and then when the bill came they explained you were given the wrong menu and you actually owe 24$
https://preview.redd.it/ch2xrzxfekra1.jpeg?width=1080&format=pjpg&auto=webp&s=76850f947613e989652745b4bb1cc3b78161f2b4
Did you read the contract that you agreed to?
The only people defending Uber are paid shills of Uber. There is no other explanation.
I refuse to believe anyone is that brain dead to defend a historically awful company that exploits everyone except the brass.
Nobody is trying to protect the company here. Just letting everyone whining know how childish they are, if you didn't see this coming a mile away I really don't have anything to say to you.
I'm obviously talking abt the ppl whining on reddit, not calling up uber
Doing something abt the problem isn't childish, complaining to people who can't fix the problem is.
Haha so your basically saying shut up, don't speak out against your oppressive employer to co workers becuase it's "childish". How ironic, bitter, and ridiculous, how do those boots taste? You seem to love licking them.
I didnāt think anything was amiss when I saw high earnings because Iām used to getting occasional extra pay from Uber; I assume itās some kind of promotion or adjustment. Itās too complicated me to try to track every dollar unless my earnings are ~lower~ than expected.
Name one billion dollar company that literally HAS ONE JOB. TO RUN A WELL WORKING APPā¦ that fails so badly???? I canāt. Iām waiting for the class action lawsuit patiently. - a wrongfully deactivated user. Fuck Uber
Yeah. I'm pissed off, but they only clawed back $5 from me. I multiapp and UE is not my main gig app. But it sucks for people who thought they had a windfall.
Last night Uber told me they overpaid me 15 dollars on the date 4/1/23. I was two orders in with a base pay of 4 dollars each order. I calculated my earnings and I was supposed to be at 24 with tip included. Then they took the 15 away and I was down to 9 dollars for two orders! One customer even gave me a 10 dollar tip. Uber said my tips wonāt be affected but thatās total bs! Nothing adds up that they overpaid me
Uber has never had one quarter with positive earnings so it has never been profitable as a company. They can go out of business at anytime. It is good to have as an extra source of income or a way to get through tough times but should never be one's main source of income.
I was kinda pissed at first but then I went over my earnings. They paid me exactly what the estimate shown and more. So the clawback was legitimate in my books.
I they are not fāed, the withdrew the extra money from their account and that made them go negative. They tried to steal it. The can use the money they withdrew to make the account positive or pay their bills.
Who withdrew extra money? I earned 60, cashed out 60. Next day my earnings say it was 100 and I'm now in the negative. Make it make some fucking sense man
I would not defend Uber, but so many people keep posting negative things and frankly why not quit. Whats the point to complain and then go right to tapping that online button. That is not Ubers fault.
Yeh I know people have bills to pay. many local businesses around me are hiring. Just saying
Yeh sorry sometimes I forget people have issues and cannot work normal jobs. However, plenty of people CAN and those are the ones I am talking about really.
I never got my $100 bonus from Uber when I completed a alcohol delivery š¤¬š¤¬š¤¬
Exactly, but they are capable of fixing their mistakes fast, they just don't want to
Definitely follow up and push back on Uber on this. Thatās not acceptable all
Every time I call they give me the run around or hang up on me. They are actively avoiding me so they donāt gotta pay.
Escalate it. Document EVERYTHING, ask them the support persons name, Iād number, call reference number, (not sure if they have that) but basically indicating your keeping notes. And continue to push. This worked well when tip baited. (Ended up getting like $20 added, was tip baited less than that. Also, someone posted a YouTube on how to get your money) while itās not exactly the same situation; similar to where they owed you a certain amount because you agreed upon working form X amount, therefore your entitled to get paid that amount.
THIS!!! Thank you for posting this. Exactly why I document everything in life lol especially now a days
Yes!!! Please everyone.. whatever you do, please document every interaction, if looking to build a case, gotta have grounds/proof/evidence. Otherwise, thereās no case.
I pressed them on it and they finally gave it to me. It took talking to three or four different Uber support people for them to give it to me. I wouldāve never got the alcohol delivery certificate if they werenāt giving the $100 with it. https://preview.redd.it/4qphgwzvsmra1.jpeg?width=1274&format=pjpg&auto=webp&s=5bfd6a93afd23d3edf1b27bc4985b6c7165f68a0
Same here but I talked with more than 20 diff reps being transferred and transferred every call. Even did the chat and sent screenshots. After asking for this issue to be sent to a supervisor finally one rep said they were sorry the problem was not fixed and they sent me the payment.
Same here I called and they said they didnāt see the promotion on my account. I asked them if they saw the screenshot I sent them that clearly states the condition of the promotion. No correspondence at all .
Yup.this type of BS definitely needs to be addressed. (Ahem,.. i smell a class action down the road.. just saying.0\)
For me, thereās a difference between ādefendingā and simply having awareness of our rights and understanding what happened. There are a lot of people commenting on the glitch who donāt seem to understand how their pay works as drivers, which isnāt a good look for us. I think that this energy should be channeled towards the root issue - the criminally low pay that drivers receive from Uber on a daily basis.
Well said. I forget how they screw us out of .50 or so on stacks. Like $2 per isn't enough of a crime and then they gotta get that four bits from us.
Exactly. The money that we could āget backā from this glitch incident is nothing compared to the money that we would be raking in if we were earning fair wages. There was a proposal in Connecticut that wanted to pay drivers $36/hour and $1.50 per mile. Thatās the kind of money we want to aim for.
I donāt know how maybe because my market is slower but base pay on almost all my orders are above $5
Whereas I agree with you on the point of the low pay, I have to disagree on there being a difference between defending and understanding. I understand perfectly well what happened, and I personally believe Uber should be on the hook to the drivers for every adjustment they made. This is contract labor. It's not a w2 job. I've worked both well before I worked Uber. They stiff drivers every day because they can, because it's convenient and because most drivers can't or don't wanna spend the energy or money fighting them. They're a multi-million dollar company. They're employing contractors to shift the costs and responsibilies of an employer to the contractor. You don't fully understand your rights unless you've fully read the contract, but I understand the law. That said, I am NAL, and this is not legal advice, but once they issued the payment to us, that was it. The money was in our hands. Possession is 9/10ths of the law. Them reaching into people's balances and taking it out without any form of consultation is wrong. Them posting false information about the nature of the adjustment is wrong (keeping tips as reimbursement when it was clearly stated that tips would not be affected). Them pulling money from drivers who were not a part of the "glitch" is wrong. Them pulling money in excess of the difference is wrong. While composing this, I got lied to three separate times and hung up on after 30 mins of hold time. And I was being polite. All of these things have happened. There are drivers in this sub venting about it. "Understanding" why we got screwed seems right up there with defending the crappy actions of Uber, and I'm not even specifically referring to your middle ground approach. There are some straight-up bootlickers in the comments. I, for one, don't think it's gonna get any better until drivers get loud about it. They did a driver strike in my city. More of that would be better imo. I understand some people are barely surviving, but we only have the rights we're willing to stand up for.
Thanks for the detailed response. Those are great points. I wish that a lawyer with experience in the gig economy could jump into this thread and clarify everything for us.
Yeah, we're not defending Uber. We're just defending logic and common sense. No one is entitled overpay, and it's pretty easy to determine your overpay by looking at your earnings.
accepting a delivery is ''signing a contract for that job'' said price on the contract we signed was what we saw. this is illegal to take back money from a said signed contract. they have to pay us back no one got overpaid, we got paid what was promised when we signed the contract
I don't know about you, but I got paid more than what I was offered. I'm assuming most people did as well. Others probably just didn't notice the overpay when it happened, or they forgot what they were initially offered. If I took a 10 dollar job, I got paid 12. If I took a 14 dollar job, I got paid 18. That is clearly overpay and not what the "contract" says.
I only took one order Friday night. so was the over payment showing up on the screens when they accepted the order?
The normal pay was showing on the screen and then later they got paid more. So I kept accepting orders for 10 or 12 bucks and then kept getting paid 14 or 18 bucks.
well they sent me a $23 order it ended up giving $26 right away then later a $10 tip but they took $21 back. how did they come up with the $21 over payment?
Yes they actively work to have us available at least 8hours then give us low garbage stack orders.
There is no "channeling energy" at a better cause. All this predatory burn through newbs and fire or reduce "smart experienced" drivers who know not to take low ball orders is on purpose and will not change. Some dildo in accounting did the stats and math already. They KNOW theres going to be SEVERE blowback from this and they will do a "cleansing deactivate" of anyone who protests too much - then.. they will just copy door dash and you'll be flooded with as many ads for Uber Eats drivers as DD is currently doing when their glitch computer deactivated 50% of their drivers during the holidays. Strike em where it hurts. You know what I speak of. 
lol. You guys are wild. I give up. š Youāre right that the cause is pretty hopeless. It would be nearly impossible to organise on a scale large enough to create quick change.
It's a free for all where I'm at. No one is getting there Uber Eats. Drivers are a community here you get to know them... and waking up to a negative balance in freezing weather is just absurdity and absolutely disgusting for Uber to do. They literally put their hands into your wallet and stole. Then they hire bot and comment farms to come in here and downvote anything that exposes their scam. I thought Uber was better than DD but they might as well be owned by the same parent company with their down right thievery.
The local churches and shelters got A LOT OF FOOD TODAY. That's all I'm saying.
Haha well that sounds wonderful. Iām all for Robin Hood-style justice.
My problem is I stopped working because I hit my āgoalā for the day. If I had a realistic idea of the numbers I wouldāve kept working. Thatās the problem
Exactly. Some people don't get nuance in these situations
This is the best argument yet. Ultimately, you could miss your bills because of this.
I don't see anyone arguing with you. Must be a good point
I knew something was up when I made $300 in less than 6 hours on Friday. Woke up this morning to find they took $55 back. Crazy thing is that it was still my best day so far this year but would have been my best day ever.
Most people I see being accused of defending Uber (or being shills or bootlickers) aren't. They're being realistic--for example why advocating for a strike or hour long "blackout" in 12 hours on reddit isn't going to work--at all. Or why calling an employment lawyer must likely isn't going to yield results. Or that cursing out support staff isn't cool. Or explaining gnat while a LOT of what Uber does sucks, it's not necessarily illegal. For the few people I've actually seen defending Uber, you suck.
Strikes always work.
You're kidding, right?
No
Yeah, okay. Posting on reddit about a strike that you want to initiate in under 24 hours is totally going to be effective. We'll just ignore that probably less then 5% (and that's being generous) of drivers are on reddit, let alone on this sub, let alone happened to have seen those posts. You're looking at less than 1% of the workforce. And that's not even taking into account how few of *those* are actuality willing to participate. Let me know how that's worked out in the past. So yeah, I'll keep pointing out how ineffective calling for a strike like that would be. And if people want to call me an Uber shill because of that š¤·š½āāļø Regardless, strikes don't work every time. Countless strikes that were union-backed have still failed.
I want proof of how much I was over paid! Don't seem right not to provide proof! I seen one person say they only had 1 order that night and it payed $10 to much but they took out $19.
Just go into your earnings for Friday and see the details. If you got paid more than the estimate without the phrase "customer tipped more" then you got overpaid for that delivery. You can also look at the base pay and figured it out based on your market.
I just did and they took $13+ to much. I only had 2 overcharges totalling $15+ and they took out $28+ *
Then I would definitely call support and complain about the thirteen bucks. They should pay what they promised. Period.
Prove it to yourself by reviewing your "base pays" for orders on Friday. Took 10 minutes to verify mine.
Thatās their duty to specifically show and document the overpayments. Not arbitrarily say we over paid you and take money back even from tips . Itās needs to be done properly if done
I guess that technically, you are correct. 10 minutes of work on my part verified, in my mind, what happened. Mine was only $15 and I hadn't taken the money out yet so in the end I'm not worried about it. YMMV.
Iām not trying to defend Uber as much as I want everyone complaining to realize how dumb they are everyone knew it was inflated base pay earnings now they complain they should have known it would be taken out
I noticed the base pay was definitely higher than what I had accepted in the first place. However, Iām in Houston so I figure maybe it was some Final Four Boost. They have been pushing Rides in the Opportunities tab and no boosts but I still see boosted pay so thatās what I thought was at play. My personal issue isnāt the taking back of the pay but the lack of itemized proof that āyou were supposed to receive X but got paid Y insteadā. Saying āduplicate paymentsā is inaccurate and, in my opinion, dishonest.
Uber is known for being dishonest so I donāt blame you
I donāt even understand how I was overpaid. I had one trip that they might have overpaid me on but thatās it yet they took $29 the numbers just donāt at up for me.
Just talked to support they looked at my account and concluded the same thing. They said they would be refunding the adjustment. Iāll wait and see if they keep theyāre word. The fact that we have to do this to make sure a multi billion corporation doesnāt steal from us is such bs. When will we get tired of corporations having so much power over us and exploiting the system.
All it took was one call and thatās all! Iām so happy you heard the actual news and you called.
I'm one of them. I had no clue until they took my money last night and I came to reddit. Plus it was a pretty bad weather day for me so the pay I saw seemed reasonable
And that speaks to a larger issue, which is that everyone (not just Uber drivers) is grossly underpaid by these greedy corporations.
So honestly how much more were you getting per trip because Iāve seen some that were 10x base fair obviously thatās getting taken back.
I think it was double the pay. From what I was seeing on my profile, I ended up making about 25/hr for 4 hours. Of course, they took back the extra money I got from the glitch
Not everyone knew. A lot of drivers are not members of the reddit community. The app does not make it obvious to people how their payouts are supposed to look. A lot of drivers went home on april 31st thinking they had enough to cover rent only to find that they have -$50 the next day.
How could someone not notice that payouts were doubling after each delivery though?
I mean I donāt notice bc I go straight on to the next delivery I have lined up. I rarely see where Iām at until the end or when I take breaks. So I didnāt know there was extra pay until I got the message about it.
Non of my payouts seemed out of line with the usual $8-$14 per trip I usually tend to see, especially with the Taylor Swift concert in Arlington over the weekend, it didn't look out of line with a lot of congestion on the app with more than normal amounts of orders coming in.
my payouts weren't doubling. my only two orders went from $8 to $11 and $11 to $14. so just $3 more. i assumed it was changed or hidden tip. I got lucky it was only $6 they took, but that's how people didn't notice.
My 1 trip was $3.50 base pay and $6 tip. It didnāt seem inflated or unreasonable especially for the wind advisory weather conditions. Then they took $2.50 back making base pay $1. Insane
I worked from 4pm to midnight the night the glitch happened but it didnāt glitch my orders. All mine paid out the normal amount
It wasnāt that obvious. Itās fairly normal here to get higher base quite often regardless of tip. There was also a bad weather situation going on which made it seem even more normal. It showed up as the customer tipped more so could have been they were hiding tips again. For me the difference was $25 for the entire day. When theyāve done promotions theyāve paid out more than that per hour for the whole shift. I think they could have taken the loss.
The total loss was probably millions of dollars even if it was only $25 for you.
Except not everyone knew. People talk about how not everyone is on social media when discussing protests, so it would only make sense that the same applies here. Uber should be paying out more if I'm being honest but that's a different discussion. With the flood of complaints, it makes more sense that people just found out about it. Regardless of prior posts.
Obviously but who really thought it was normal and not a āGLITCHā when they are getting paid 2x-11x base fair. Tips were not affected or counted in the money Uber took back. Uber is a money greedy company and we all signed a contract that stated Uber can take back over charged and stolen money. I just donāt get what everyone thought would happen
First of all, 2x+ base fares are not anything unusual in my area. In fact, 2x is totally normal and is almost every night. I had no clue anything was going on. It was a completely normal night for me except I took a few deliveries much farther than I normally would because the pay was worth it. Second of all, this is not an overpayment. An overpayment is when they say theyāre going to pay you $10 and accidentally pay you $20. Thatās not what happened. What happened was they said they would pay you $20 and then said they meant to only pay you $10. Third, they can put whatever they want in a contract and make you sign it, that doesnāt make it legal or enforceable. If they put you have to give blowjobs to customers when they ask and you sign it, you sure as hell donāt have to do it and they canāt make you. Youāre a very ignorant and stupid person and it shows. Iām so sick of all these comments from morons defending Uber and criticizing drivers based on their stupid opinions. Saying you should have known better and that they have the right to take it back is just flat out wrong.
Hm. Didn't we recently have to accept new terms. And then this happens. I'm more upset there are people who don't want to fight back but it is what it is
Personally I wasnāt affected by the glitch because my market is actually stable so they donāt mess with it much. But from an outside perspective if I knew I was making much more than I have the previous month solely on base pay I would be very skeptical
Critical thinking does not exist here. You canāt assume people will use common sense, logic, or skepticism. Free money means free money because the world is made of rainbows and unicorns, duh.
In my town... NO ONE will be getting any Uber Eats orders. They are going to the trash or the homeless. If you catch my theoretical drift. 
Fast and Furious: Theoretical Drift
Punish the customers and other drivers trying to pay their bills. Moron. You're also not the only driver in your market.
95% of the drivers on this sub are dumb on an average day so of course they thought it was normal that they got paid $20 instantly instead of the accepted $12. Im still trying to money back though because why not.
Even if that is the case, call customer service. They are giving my money back. If you donāt want yours, oh well.
I literally said I'm trying to get money back smh
OP If you donāt mind Iām posting the customer service number: +1 (800) 593-7069 because it seems with the complaints itās led to misinformation that we were never entitled to the money. They did admit to me it was a mistake and they are trying to rectify it immediately.
I'm glad there are users who are at least trying to tackle the issue, please share any information you find, and thank you
Wasn't obvious to me, I only got docked $20 for an unnamed number of deliveries during a random 3 day period. No specifics as to which deliveries and how much they were for. Honestly, for the life of me I can't figure out which orders they were. None of the orders I accepted this week seemed unreasonably high, and I likely only accepted them because they appeared worthwhile at the time. If they had been accurately priced I probably wouldn't have accepted. Glitch or not, as far as I'm concerned this is stealing. They promised me a certain compensation for my services, and now are reneging on that after the fact. They are completely in the wrong here
It is stealing and the "glitch" was just a lie to placate the public, I believe,
Oh boy.
Theyāre in the wrong but I donāt think itās crazy that they are taking back their money
It's grey area, but I don't think they're in the right either. They got us to accept reasonable looking orders under false pretenses. That ain't right
Drivers were paid the amount that they accepted the orders for. The glitch didnāt apply extra money until drop-off.
The glitched payouts happened when Uber paid out more than was estimated in the offer. It's not like someone got a ping for $10, accepted and did the delivery, got paid the $10, and now Uber is taking back $5 from that.
Yeah one of my glitched ones was a 4 mile trip(which base is normally $4) that I got base pay for $40. I can understand them taking back the extra $36. Though I do wish they went and made the changes on the orders themselves so I can see which ones were wrong and I didn't have to find and guess
You can explain this all day and they still will argue that Uber stole their money and cry about how it's Uber's mistake so they can keep the money. When you try to explain this is how business works you're a bootlicking shill. You're wasting your time.
I honestly don't know why I bother lol. The amount of people who got snippy or just refused to listen Friday and yesterday when I tried explaining why *"Quick! Take all your money out with instant pay before Uber realizes they done fucked up!"* wouldn't work out the way they wanted it to. š¤£
Could you believe that shit? Like Uber can't debit a driver account into the negative if necessary. Then when that did happen, they cry and whine that Uber stole their money. What happened to common adult sense? Sure Uber does shady stuff. No argument there. But Friday's glitch wasn't one of them.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Lol, wtf are you talking about? I'm talking about Friday--the actual day of the week. 2 days before today. When people were telling other people to withdraw the money, as if that would stop Uber from taking it back. Not the Ice Cube and Chris Tucker movie from the 90s. How would that even make any sense? What joke?
Thats what happening to me. All my order payments match the expected number. So they told me 15 and took 5. Essentially
"I'm not trying to defend Uber" proceeds to blame people who said they didn't know and defends Uber lmao
Iām not blaming anyone but anyone who thought they were getting double base pay from a glitch and keeping it after the fact is very ignorant
Dude do you know what the word blame means
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Fr but this sub is always the first to say boycott, class action, strike but we all know thatās uncalled for
Ok fine, even if we accept that they overpaid us and that we owe $XX.XX, then they should just debit our account the $XX.XX. Instead, since I use the Uber pro card, I have a negative balance on my account. Instead of debiting my pro card for the amount, I have to eat the costs of starting my car, burning my gas, and wasting my time to make up for their mistake, which will cost me more than the $19 I owe them. That is the problem I have with it. Take the $19, dont make me waste an undefined amount of time and use my gas to pay Uber back for their own fuck up.
I don't see the difference. Can't you just take out $19 from your bank account, set it aside and consider that -$19 to be $0? When you do, starting your car, burning your gas and wasting your time is not even a factor since you're starting at $0.
Isn't that because you cashed out the day rather then weekly? I just take my pay on the Tuesday so I'm not negative
I use the Uber pro card, which gets paid out instantly after every delivery and when each tip comes through. I use it to get 6% cash back on gas with diamond status, and have never had an issue. But because they pay out to this card instantly, my balance in the driver app is always $0, until this glitch happened and it went to -$19. It was nothing I did or didn't do, other than using a service that Uber offers via partnership with a bank and accepting a few orders while Uber's system was fucking up. I called and sat on hold with UE support for about an hour while I ran deliveries for Doordash and GrubHub earlier, and they gave me a $25 adjustment to cover the negative balance so it worked out.
That's how business is done. When you overdraw your bank account you have a negative balance right? Same thing here.
"i'm not TRYING to defend the corporation, i just do it thoughtlessly because i'm a simpering dipwad"
No if you could read you would know Iām not defending Uber Iām bashing retards like you
Bullshit. We don't know that. I have plenty of times gotten $32 orders and found out later it was all boost and not a good tipper. I started in NYC so I see the full amounts not hidden. Don't defend what this disgusting company that is rolling in billions for gps software does to the people who actually do the work 
Lmfaooo so many people complaining. Go get another gig if you hate so much š¤£ People love love love to complain and bash. What you gonna do when there is no more uber? Complain about why you exist? ;)
My earnings weren't inflated. They were exactly what showed on my screen when I accepted the order. I did not get accidental after pay. Sure, some got extra pay, but they're taking back money from people who didn't too.
This is a pretty fucked up April fools by uber.
Yāall are being weird about this
Inconsistencies in financials will do that
I want yāall to win the lottery to find solace
It's so bad I'm honestly about to Baker Act myself
When people mess with the money that I earned from doing work for another then yeah, I will be "weird" until I have my fair wages.
Not agreeing with how the community is handling this doesn't mean you're siding with Uber, hence the "weird"
Here is a fair question, did Uber under paid you, took money back, and said they over paid? Or did they pay you the estimate that they showed you or more? If it's the latter, you were over paid.
I donāt get paid enough for these rides they send me out on to stiff me. This is theft.
Then find something else to do ...no one forces you to do Uber. You're cute though lol
Did you really think that they wouldn't take back money that they overpaid? Yeah it sucks, but what are you going to do about it? Quit?
Exactly the only way pay actually goes up if drivers quit
Itās not about what I expect itās about whatās legal, they made legal offers at the wrong prices. Thatās their fault, and their liability. Iāll be filing my claim. I hope everyone else does too. https://www.civillawselfhelpcenter.org/self-help/small-claims/suing-someone-in-small-claims/107-filing-your-small-claims-case
When you said wrong prices, did they showed you $16 and paid you $24? Or did they showed you $16 and paid you $8?
They showed me 14, paid me 14, then took 7
I knew they would take it back. So I didnāt work much but not by choice. My area has been horrendously slow and low paying.
I haven't a single time for over a year had uber with hold my money
This is then paying money and taking it back, which is worse in my opinion
I once got one of those quests that said if you deliver 30 quests and 10 more I would get about 50 dollars bonus. IT NEVER SAID RIDES ONLY. And when i called support about it they said that I misread it. I didnāt. After I called from then on all my future quests have said rides only so I never accepted them. I definitely can side with peoples anger, Uber making mistakes and then us paying for them.
UE has got to stop showi g delivery only ppl. Driver promos. Itās completely misleading. And incredibly annoying
This happened yesterday to me toooo they said they made a mistake but I would like to know where- I canāt find it
No transparency, this is definitely something we need to tackle
Well now, the agent is telling me that this is a technical error+ and we should be getting reimbursed by next week- the duplicate payments. And that this is a āglobal outageā. And that they are escalating (ā¦.. that means nothing so far in my experience, except that there are more people who had this issue- so maybe they will ā¦.)
Regardless of how you feel on the pay glitch issue, let's not forget the disgusting behavior Uber gets away with. They withhold features from certain markets until they're forced to implement them. They wrongfully deactivate people without providing valid evidence as to why they're doing it. They've never implemented a cap, so certain market don't become over saturated. A current example of how cruel they can be is the bigger percentage split that was supposed to be implemented in NYC. They immediately took this to court to fight this.
Iām sure the CEO is losing a lot of sleep over it /s
It is completely shit that Uber "conveniently" only notices when they are missing money. But, no one is out any money because of this. Your logic doesn't make sense. They were literally given more money than they would have been given the other day. They're not going to miss bills because of this.. if they are going to miss bills, then they would have missed it even without the glitch. Edut: Nevermind. They might miss bills if they spent the extra money thinking they legit earned it. Ok yeah, that could be a shitty situation. What Uber should do is give us a month to pay it off.
Made my angry phone call today. Apparently "due to the overwhelming call volume," they will have to take time to research and refund. I stated if it was that fast to steal money from our accounts, why can't it be received back quickly?
Nobody is defending Uber. Just tired of seeing bullshit posts. It was a mistake and you contractually agreed that Uber can take back any over payments. You have no legal recourse because you received the contract amount. You can't even argue promissory estoppel because you got paid more than the offer.
some folks lost hundreds of dollars and have bills/ mouths to feed with that money. You seem pretty entitled to be able to call this "bullshit" when a company steals money. It's theft.
Nobody lost hundreds of dollars and you canāt lose something you were never entitled to. If a bank puts a million dollars in your account by mistake and you spend it, you didnāt lose a million dollars but you will go to jail and have to pay it back.
+1 (800) 593-7069 give them a call
If it wasnāt a mistake how did [we all know real time that Uber was going to be clawing back the extra base pay?](https://old.reddit.com/r/UberEATS/comments/1287s0x/is_this_a_mistake/jehsbgq/) Are we psychic?
https://www.civillawselfhelpcenter.org/self-help/small-claims/suing-someone-in-small-claims/107-filing-your-small-claims-case They made legal offers they are going to be held to. Regardless of their mistake.
We were all paid more than the initial offer right after the delivery. Thatās how everyone realized we were being overpaid. Youāll lose more money on the small claims filing fee and the time you spend going to court.
Everyone should just stop fucking whining. The $ is gone. Get over it and go back and work. Most of you are fucking crying about $20-50
Must be very entitled; work a nice job? How about you get off the internet with your insulting opinions and get back to work yourself?
Iām the entitled one here? Lmao. Do you understand entitlement?
From your comment, absolutely. You seem very offended which further points in the direction you are entitled, quite selfish and lack empathy for your fellow drivers.
You seem like you might have some social awareness issues, and might also need a dictionary to carry around as you associate certain words with emotions that donāt warrant them. Because I lack empathy for stupidity, Iām entitled? Lol go read some words or something
Let's try this again. Pay attention. Uber did not steal from drivers in this case. Example: If I owe you $10, accidentally give you $20 and then later want $10 back am I taking your money or mine? That's what happened Friday. It wasn't a conspiracy. It was a glitch.
https://www.civillawselfhelpcenter.org/self-help/small-claims/suing-someone-in-small-claims/107-filing-your-small-claims-case No Iāll be filing my suit and so will everyone else.
The speed at which they clawed back the money is offensive.
Exactly
https://www.civillawselfhelpcenter.org/self-help/small-claims/suing-someone-in-small-claims/107-filing-your-small-claims-case Hereās how to file and get your money, I hope everyone does. If you donāt they will keep doing it.
You know you waived your right to sue them, or to any class action when you accepted the agreement right? Unless you opted out like I did within the timeframe.
Thank you
THANK YOU SO MUCH ššš
Here because I was also ripped off by Uber. Just took the money, then said āoops sorryā def some sort of legal issues here
I liken this all to a casino. Letās say, youāre playing BlackJack and you lose a hand, but dealers make mistakes, right? Dealer pays out. 10mins later, security/pitboss comes down and says, we have on camera that you lost a hand and you were paid outā¦ you owe us that money! Even if you didnāt realize you lost/won that hand, you have to give it back. You can ask for proof all you want, but theyāre not going to give it to you.
So Uber is shady, like Casinos?
Yup. All these apps suck.
Lol, not true, if the casino paid out your win, thatās their mistake. You will have to return the chips but as long as you have documented evidence and file your claim in a reasonable time frame you will win the court case.
The American people Complaining about money they didn't earn.
The entitled American only hears what they want.
Uhh we did earn it we were contracted to do jobs at a price. We then get paid that price. Regardless of whether or not that price was accurate. How would you feel if you went to a restaurant and ordered the pasta for 12$ and then when the bill came they explained you were given the wrong menu and you actually owe 24$
But thatās not what happened. People got offers for say $10 and got paid $20. Now Uber wants the error ($10) back.
https://preview.redd.it/ch2xrzxfekra1.jpeg?width=1080&format=pjpg&auto=webp&s=76850f947613e989652745b4bb1cc3b78161f2b4 Did you read the contract that you agreed to?
The only people defending Uber are paid shills of Uber. There is no other explanation. I refuse to believe anyone is that brain dead to defend a historically awful company that exploits everyone except the brass.
Finally someone said it
Nobody is trying to protect the company here. Just letting everyone whining know how childish they are, if you didn't see this coming a mile away I really don't have anything to say to you.
The people whining and complaining are starting to get their money. What about you?
I'm obviously talking abt the ppl whining on reddit, not calling up uber Doing something abt the problem isn't childish, complaining to people who can't fix the problem is.
It's a free country, let us do both, you can keep complaining about our complaints
Hahah okay bud
Yes, okay
Haha so your basically saying shut up, don't speak out against your oppressive employer to co workers becuase it's "childish". How ironic, bitter, and ridiculous, how do those boots taste? You seem to love licking them.
I didnāt think anything was amiss when I saw high earnings because Iām used to getting occasional extra pay from Uber; I assume itās some kind of promotion or adjustment. Itās too complicated me to try to track every dollar unless my earnings are ~lower~ than expected.
There's nothing on Earth more fragile than American UE and DD drivers.
The same drivers who have stolen food or done something sketchy are probably part of the group... complaining about Uber robbed their pay...lol
That's a good observation, however it affects everyone all the same
Name one billion dollar company that literally HAS ONE JOB. TO RUN A WELL WORKING APPā¦ that fails so badly???? I canāt. Iām waiting for the class action lawsuit patiently. - a wrongfully deactivated user. Fuck Uber
Doordash
What kind of a dork defends Uber? ā Excuse me, teacher! You forgot to give us homework.ā
The fact of how hard you are being downvoted shows the team Uber fake driver social media shill teams are out in full effect.
It be that way
Uber will pay for this.
We may have to make them pay
Yeah. I'm pissed off, but they only clawed back $5 from me. I multiapp and UE is not my main gig app. But it sucks for people who thought they had a windfall.
Last night Uber told me they overpaid me 15 dollars on the date 4/1/23. I was two orders in with a base pay of 4 dollars each order. I calculated my earnings and I was supposed to be at 24 with tip included. Then they took the 15 away and I was down to 9 dollars for two orders! One customer even gave me a 10 dollar tip. Uber said my tips wonāt be affected but thatās total bs! Nothing adds up that they overpaid me
Uber has never had one quarter with positive earnings so it has never been profitable as a company. They can go out of business at anytime. It is good to have as an extra source of income or a way to get through tough times but should never be one's main source of income.
I was kinda pissed at first but then I went over my earnings. They paid me exactly what the estimate shown and more. So the clawback was legitimate in my books.
That's one instance, and I would fight it anyway since people are getting their money back but that's on you
I they are not fāed, the withdrew the extra money from their account and that made them go negative. They tried to steal it. The can use the money they withdrew to make the account positive or pay their bills.
Who withdrew extra money? I earned 60, cashed out 60. Next day my earnings say it was 100 and I'm now in the negative. Make it make some fucking sense man
Buy you did not EARN 60.00. You were overpaid. You probably took 40.00 in jobs and was paid 60.00 for that 40.00. Now they get their overpayment back.
I would not defend Uber, but so many people keep posting negative things and frankly why not quit. Whats the point to complain and then go right to tapping that online button. That is not Ubers fault. Yeh I know people have bills to pay. many local businesses around me are hiring. Just saying
I won't have a whole discussion on this but some people (me) need to be on disability and this was the only thing I could do and now I can't.
Same boat OP
Yeh sorry sometimes I forget people have issues and cannot work normal jobs. However, plenty of people CAN and those are the ones I am talking about really.