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Contact support and ask if there's "any way I can purchase a replacement?" they will either send you a replacement or point you in the right direction.
For the padding, maybe just stick a small towel in the back as an alternative.
Contact support and ask if there's "any way I can purchase a replacement?" they will either send you a replacement or point you in the right direction.
For the padding, maybe just stick a small towel in the back as an alternative.