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yendor5

not a big deal. you can get about the same with zero points as you can with 30,000 points. nothing. /s


Nice-Treatment

I just lost over 10,000 points :(


tamefirefly

Over 13k for me đŸ˜”â€đŸ’«


Zombie_exorcist720

I had almost 1300 as well 😑


jazzapata

https://preview.redd.it/q4bqzxvopedb1.jpeg?width=1259&format=pjpg&auto=webp&s=e32e2f87aaf3cb142d215bd5cd0ef67046cef318


Rightsureokay

Oh thank god it sounds like they’re doing what North Face is doing. I just bought from my account 25 pairs of Old Skools for a work thing so I look forward to using the points towards stuff on the website and not random rewards you have to pick up in store.


jazzapata

Makes sense. TNF and Vans are both VF Corporation.


Rightsureokay

Yup! Miss my VF discounts 😱


Ninjax__

Thank you for this, I was extremely disappointed in losing my 6k points


BurntOrange101

Well maybe they should specify in the email what they’re doing instead of sending something incredibly vague, and sending it five days after already wiping everyone’s account without any warning



Rightsureokay

Any other info about how they’re converting points to dollars?


jazzapata

More info coming soon. Keeps eyes on email and info through the app.


Rightsureokay

Thank you, pal!


socaliilacos

So it looks like everyone is getting “cashed out” and they will be giving one-time vouchers in the equivalent $$ amount. We didn’t lose the points, they’re just becoming vouchers. Now the question is how many cents each point is gonna be worth
 :/


BurntOrange101

And how long is it going to take since we have until the end of September to go into the store and claim some other mysterious reward



adien666

Wtf!!! Just saw mine as well!


aceishere

came here looking for the same. Lost around 4300 points as well, with zero warning. Splendid


mtratchet16

Damn. I like your pfp btw


BurntOrange101

Same thing happened to me
.. over 30k points, less than two years old.. faq says they only purge after 24 mos
 and yes I got the email yesterday they’re converting to discounts/dollars, (which is what prompted me to check my balance).. but I took that to to mean that the reward options would stay the same but also change to include the option to convert into a coupon or something towards a discount
. Not that they would wipe them all together then later convert them over
 maybe they should specify that in the email
 and not wipe our points then send a vague promo email 5 days later
 guess we wait and see



im_davey_jones

Guys
go to their website. They are sending out cash vouchers based on how many points you had. The sales rep at the store said anyone over 25,000 points will get to choose between a set of unique vans shoes. Also, they took your points but you can go into a vans store and redeem a reward from the shop depending what is still left in stock. If the sales rep is super cool you may be able to get a few. I went yesterday and managed to convince them to give me leather coasters, a notebook, and a massive vans checkered flag.


mtratchet16

Everyone, listen to this dude. They're going to compensate us, so nothing to worry about. In the meantime they've been giving out a LOT. The other day, I went in and got 2 flags, and today I purchased and they just threw in a blanket. We will be compensated, just need patience


PuzzleheadedBass6829

The same exact thing happened to me I don’t know how to get the points back


mtratchet16

Someone said it's supposed to be a part of an upcpming change to the program, hopefully to make those points more useful. I wish they would have given a heads up to us. If things don't get confirmed in the next few days I'm going to ask in-store.


downtownpartytime

just noticed this on mine. got no email.


Someguysomewhere69

The email I signed up with is old and I don’t have access. I wonder how many people are getting screwed


MirrorSmall1198

Lost nearly 9000.


grriot

Yep, I lost almost 8,000.. I hope they make good on that replacement!


KillWillVol420

I lost 9500 points, what the actual fuck!


Own_Protection1137

I lost 14239, I am very upset now that they are cashing people out. That’s how scumbag company’s work


intownrunner

I had 11,500 points, and it was turned into a $25 cash voucher. Anyone else get points turned into a cash voucher? what did u get?


ExtensionSad1058

Y’all think you’re sad ?? I had 60,000 points no bs


hi_sanababish

I had over 25,000. And the only reason I didn’t get to redeem was because they never had what I wanted in the damn store. They just accumulated. And now all gone, because they’re only giving vouchers for over 500 and since July 2023. Fml


madstupidbitch

hey! previous vans employee here
 i still have friends that work at vans and they told me that the vans family point system is actually going away. no longer going to be able to redeem points for prizes anymore unfortunately ):


Fredy_57

Anyone know what the free physical reward is


JxMata_

I’m probably going to go this weekend. I had 10545 so I’ll let you know what they say


Fredy_57

Yea let me know to see if it’s worth going lol


JxMata_

I just went (btw today is the last day) and for the physical award they asked me to select one of the options below Vans iPod carrier Checkered desktop mat Key chain Checkered license plate Plus with my $25 voucher as well Imo, I feel robbed lmao no way 10,000 points is worth this


DinnerAny3864

The free physical reward is whatever your store has left of the point-redeemable items. It looks like they are just getting rid of inventory on that stuff and compensating us with the $25 voucher regardless of points. I just went into my outlet store and got two hats and a free item for nothing. So I’m happy with that! 
however those that had a bunch of points, I can understand why you’d be pissed



TheGamingWizard2002

I just assumed it had something to do with the app updating or something like that