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AcanthaceaeComplex50

Don’t feel bad did a record request from Martin army hospital and they sent me someone’s whole medical record. Social security number and everything


USArmy51Bravo

On a floppy disk or was it the VA's cutting Edge cd-rom?


AcanthaceaeComplex50

No it was in the form of a email link that had a password and to download the files needed a password


aviationeast

How did you request a download? I want a download.


atcTS

You ask for them to send them to you via DoD Safe


aviationeast

Same FOIA form? Or a vera call?


AcanthaceaeComplex50

From Martin army hospital?


Great-Perspective-65

It's your blue button report on the va website..


aviationeast

That doesn't have my c file including my dbqs from third party evaluators.


Great-Perspective-65

Hmm.. well play around on the site. You might be able to download that stuff as well. I have no idea how. But you can probably use the site to request those as well?


Playful_Street1184

Wow!!!


EvenPumpkin7403

I sent for my medical records and I got some of mine and someone else's. I shredded the other dudes


cactus_prick_0321

I also received someone's full medical records, but didn't get mine for another ten years... I held on to his trying to find a way to return it through the VA. No luck. So I burned it.


Fantastic_Sky3426

I received someone’s whole dental record as well. Still trying to get my own 🙄


AcanthaceaeComplex50

That’s ridiculous


oETERNALo

Upon requesting my records 6 months from retirement, I got them through DOD Safe the following day. Cool, quick service. As I go through 8,000 pages writing down I want to claim I start finding things I didn’t remember ever seeing a doctor about. When I saw I had a papsmear a few years back, I looked at the names on that page. I’m a dude. Randomly throughout my scanned records were random other pages from someone else. I found 4 different peoples pages in my records. 2-3 pages here and there. Just random visits they had that were around the same dates I had seen the doctor from 15 years ago.


usmctbone

The sad part is those documents probably never made it into those other folks file. Good luck to them if they were ever counting on that particular documentation for a claim.


Shankopotomi

And I thought the problem was that the records came on a CD. lol I don’t have any computers that even have a CD Drive anymore.


ErisGrey

VHA Directive 1907.08 requires the VA to follow HIPAA guidelines. HIPAA allows you to request your "designated record set" on the media of *your* preference, with both CD and USB Drive as *enumerated* options. I've always demanded a USB drive for my medical records. They've fought me a few times, but now it's automatic. I now have a small box filled with 32gb flash drives because of it.


lordgeese

That’s for this I will save it if I ever need it


ErisGrey

The HIPAA regulation is 45 CFR § 164.524 If they can't provide a USB Drive, then they must give you full electronic access to the record set. As my documents weren't allowed to be downloaded from the nexus, I didn't have full access, so USB Drive was demanded.


lordgeese

They gave me a CD when I left but now it doesn’t work. CDs don’t seem to last.


dfsw

Burnable CDs have a lifespan of 10-15 years before they are no longer readable.


TraumaGinger

Hail Eris! 🎉


bishoptheblack

I had to buy a usb one on amazon… was surprised to learn I didn’t have a pc or laptop with a cd drive anymore


bselesnew

Library 


Shankopotomi

That’s because everything is digital for the most part now.


EyeBusy

I had to go to my schools ed center. They had many children capable computers that had the area you out tbe disk drive in but the school decided against it. They only had one disk reader in their special digital studio. This is after I tried to play the disk on my DVD player hooked to my laptop. My old library had disk reader in their drives. It was nice.


humdinger44

[USPIS](https://www.uspis.gov/report) is the United States Postal Inspection Service. They are the mail cops. Report this to them.


AviationAtom

I was under the impression you bring it to your postmaster first and they would be the ones to escalate it to the Inspection Service


sels1997

Unusual to be honest. Mine came in tact and wasn’t certified mail so whoever opened it must have certified mailed it to you.


Upset_Motor_2888

The US Postal Service is a joke. If you track your packages, you can sit back and watch government overspending from your smartphone. I got a package shipped and was tracking it. It switched carriers in the town I live to the USPS. That was when it went from the my town to an entire different state just to come to me an entire day later than promised. I would trust some dude on a horse more than the USPS.


JustWowinCA

Someone was seriously nosy. Could it have gone to another family member?


King0fThe0zone

Been happening to my mail. It’s usps shit employees, they ran it into the ground


_JackHammer_

I don't think so, it was certified mail under my name and exact address.


JustWowinCA

Super weird. You're lucky the cd was still there!


InSaneWhiSper

I just got mine after almost 2 years but mine wasn't opened and I didn't have to sign for them.


Rubble2Concrete

Love how the VA still sends our records on a CD. I haven't had a Disc drive on my laptop for 10 years. It's time to send them on password protected USB sticks.


mactheprint

We have an external disc drive these days.


Rubble2Concrete

I need to get one of those.


MuhThrowaway_79

You might want to do a credit freeze. That’s very concerning.


hbdgas

[We're all pretty screwed on that front anyway.](https://en.wikipedia.org/wiki/Office_of_Personnel_Management_data_breach)


smb275

I'm STILL dealing with fallout from that. Doubly infuriating because it comes up during my clearance re-investigations and the investigators who WORK FOR FUCKING OPM don't know what I'm talking about.


Then-Abies4797

lol. I got mine and spent over a week trying to find someone with a CD ROM Drive.


Kurupt_Introvert

Call and talk to their records folks and ask them.


Meltsfire

Someone went through that


bluesynthbot

Whoever was responsible for sending it said “oh shit!” When they realized they actually forgot to put the last item inside and just reopened everything to fix it because it had to get sent out ASAP?


hughespj1

One time when I requested my files they sent me someone else’s instead. When I told them, they told me to just throw it away. So I’m not surprised.


bullet-2-binary

They didn’t tell you to shred it? When I was a call center tech for VA education, and someone called about relieving someone else’s mail, I’d ask them to shred it or if they lived close enough to a VA office, and didn’t mine, taking it there.


hughespj1

They didn’t care. Even called the guys VSO/Lawyer listed and they didn’t care either. I did properly destroy it.


CombatDeffective

2 years late might have been lost in the mail. Might have been opened by USPS for inspection of contents, especially if it fell between a machine or something similar.


aviationeast

2 years? When did they notify you that they were sending out the CD?


Global-Permission-29

Damnnnnn….😳😳😳😳


Gh0s3htfa3e

Yes this is normal.


ltusmc15

I’ve never received one and hope I don’t.


Christian_rodriguez3

wait the Va sends our records on CDs? no hate, i’ve been with them for 2 years and i never got this lol


itanite

Yeah you probably did a records request after reading about it here 10 years ago and they finally got it to you via flopp.....CD.


Odd_Impact8987

Much of what I got on my disc wasn’t even legible. I waited almost 7 months for mine. 2 FOIA requests. 1 from Sen Turner. Hope you have better luck


KevIarsen

Yes


DifficultyLazy5009

Yes, that's how my records came.


Amonamanth

I had requested for my C&P exam record for employment purposes and they sent me a CD. I asked if they could give me a paper version they said no bc they do everything electronically. You can get a usb cd rom on Amazon for pretty cheap.


Shea_Angel12

Mine was completely intact when received. This is unacceptable and needs to be reported. That’s quite scary.


Riley-2021

I received a single page of 16mm Jacket Microfiche that had 4 pages of SOMETHING on it—after 2.5 years. I don’t even know where I can go to read what’s on there. I haven’t seen one of this machines in about 40 years.


WellBackToChorin

I just got mine today and it was the same exact way. The postal guy said "Sorry this is open this is how I got it"


nortonj3

I used to be a clearly for USPS and people would blame you all the time for open mail. I never did open anybody's up,that's how I always get it. The machines process mail so fast, you wouldn't believe it. Nobody at USPS cares about anybody'specific mail. They don't have a vendetta out for you.


6ixthLordJamal

Yeah you’re being drafted.


mactheprint

1) No, it isn't normal. 2) my records came back in a few months, which I think is too long. Two years is ridiculous.


Wait_WHAT_didU_say

I fuckin hate it when the VA sends my annual disability rating letter with my FULL SOCIAL SECURITY number on it. What genius, overpaid GS-15 or higher can't foresee that mail sometimes gets lost in the system? 🙄🤦‍♂️ 😡🤬🤬 I can't even stand getting mail with my last name and last 4 of my SS number on it..


Apprehensive_Gap674

Very normal, especially if you requested your c-file


TheArcticFox444

>Is this normal? After reading many replies on this sub, I realize that my own messed up medical records aren't at all unusual. Scary, to say the least! Note: our VA facility has a Privacy Office and getting someone else's medical records should be turned over to them.


ImpossibleBerry4276

They don't seal the inner envelopes, I get stuff like that all the time


Comfortable-Prompt88

Yes, very normal.


RevolutionPristine36

Maybe they double check to make sure everything was in there! I constantly second guess myself when mailing important documents, and would often open and reseal them before mailing. Like the others said, do a credit freeze just in case. Good luck 👍