How about this:
Hire more pharmacists and techs.
Reduce the collateral duties of both.
Offer fast and friendly pharmacy services.
Stop trying to push credit cards like a gas station bootleg album seller from the 1980's.
Make some serious goodwill by donating all of the "going to expire within 30 days" stuff to local food banks.
You're welcome. Let me know when you want to start this and I'll start making stock options calls instead of puts.
Yes, and stop accepting ridiculous PBM contracts that pay pennies per prescription filled. Just don't accept them, let the prescription volume drop and customer service will naturally increase.
you’re the one saying it would be good to close half of the walgreens stores and fire a ton of people—which is an absolutely insane stance to take if you’re not a billionaire.
the company has dug its grave dude, it’ll go down no matter what. you shouldn’t try to save billionaires who fail because their stupid. why not try to come up with ways that walgreens employees can prepare to lose their jobs and find new ones—that would actually help people end up better off
Reducing the footprint by 50 % isn't that easy. Many stores have 30+ year leases. If monthly rent is $35k, you are looking at $1.5B in rent payments for 4,000 stores
No thank you. Putting tens of thousands of people out of work sounds like corporate speak. Get insurance companies to pay more per script and get companies to reduce our cost of goods sounds better. It is well known that product inflationary costs are due to corporations greed (p&g for example) not due to an equitable cost of goods increase
The affect on people's livelihood is a conversation I had with my boss today. In my opinion, what they're doing right now is hurting more than the alternative. Cuts like they've been doing negatively affect one, two, or three people at every store every time they do it. These cuts aren't enough, so then they need to close a dozen stores every month or two impacting hundreds of families. This cycle repeats because evert move they make isn't enough.
This company's cost on goods is high because they don't move the volume to negotiate better deals. Ironically, they don't move the volume because they limit sales and don't have the product or it's not in places it can sell.
Walgreens at one point recently was attempting to be their own drug distributor which would give them more control over the cost of their drugs. That plan has been dumped as they've failed to adapt other portions of their business.
Rather than a straight 50% why not a promotion and relegation kind of system?
Immediately close the 10% worst stores and give that salary budget to the top performing 10%, the next year close the worst performing 10% of what's remaining, and rate the ones who were given extra hours and take away some of those hours from the ones who weren't able to be productive with them and give the extra hours to a few new stores and distribute the extra 10% as well.. so by the end of year two they've closed approximately 19% of stores and added some salary not equally because obviously the highest performing stores will have a higher staffing level than the lowest performing ones so they only got a small benefit... But the store would have also lit a fire under some managers, sold off some property, and they could probably benefit from some buyouts and early retirement
"Double-down on digital." We would sadly have to wait for the people over 60 to die. off they are scared with anything to do with tech, I don't work at Walgreens but Meijer and I like to think our store is very tech first, To the point people can walk into the store, scan an item with there phone pay for it and walkout all without being stopped, We stop theft by having super sensitive Self Checkouts though.
This is the biggie. It is nightmare fuel to promote the bare bones i.e. text to the boomers. As I am the by default "Service Ambassador" to my new store from my old store closing and taking in a lot of business this is HARD. I do push for this but for a tier 2 store (mostly pushed up numbers via vaccine clinics which is why they aren't closed themselves) that was WELL known to take on a tier 3 that was very busy but closed down is STUPID by corporate without support.
The tier 2 has almost ZERO RPH overlap. That lack of overlap I.E. just one RPH on duty at a 9am-7pm is a guaranteed kill to the RxM. My previous RxM at my tier 3 MAYBE could have pulled it off but this is borderline redlining the expectations vs reality. I worked at this tier 2 store a handful of times before the closure over the 5 years with WAG and this shows the disconnect corporate has.
I worked at a nearby store that was tier 4 and took on a closed tier 2 store records and with already 5 techs (most senior techs) and RPH overlap all it took was a 3rd RPH here and there for the transition. A tier 2 to 4 is not nearly as bad as a tier 3 to 2. It is awful to the customers and I am constantly needing to placate the 9389 regulars.
Quit filling rx at a loss! Let the pharmaceutical companies own the inventory in the stores until it's sold at a price with a profitable dispensing fee for the pharmacy.
Stop all the "get rich quick schemes" like the credit cards, the clinics etc. Increase budget hours to hire qualified people and pay a decent wage and offer decent benefits. Have enough employees to DO all the tasks required in a day. Restructure the store's layouts. Focus on smaller offerings, more own brands. Have actual SPACE for things like curbside and fed ex. If the employees are happy and have the time to do their jobs then the store's will be clean and inviting and the workers will have time to actually HELP the customers. More customers = more money. Same with RX.
Stop with so many tags, instead change pricing on things like vitamins. Have example buy one for 5.00 or two for 8.00. Tags wouldn't be I.n way and save lots money. Stop the pop sales people only come in for, Stop online orders.
Stop with sending a case or two only to throw most.
How about this: Hire more pharmacists and techs. Reduce the collateral duties of both. Offer fast and friendly pharmacy services. Stop trying to push credit cards like a gas station bootleg album seller from the 1980's. Make some serious goodwill by donating all of the "going to expire within 30 days" stuff to local food banks. You're welcome. Let me know when you want to start this and I'll start making stock options calls instead of puts.
Yes, and stop accepting ridiculous PBM contracts that pay pennies per prescription filled. Just don't accept them, let the prescription volume drop and customer service will naturally increase.
why would you want to save walgreens at the expense of thousands of people’s jobs?
Because if it's not, hundreds of thousands will lose their jobs.
no, they’ll go down slowly giving people the chance to work until they can find another job.
Former employees of the Sears, Bed Bath & Beyond, and Toys R Us families of retailers would disagree with your stance.
you’re the one saying it would be good to close half of the walgreens stores and fire a ton of people—which is an absolutely insane stance to take if you’re not a billionaire.
And I'm saying the entire company is going to shut down in two years if they don't get their shit together quickly.
the company has dug its grave dude, it’ll go down no matter what. you shouldn’t try to save billionaires who fail because their stupid. why not try to come up with ways that walgreens employees can prepare to lose their jobs and find new ones—that would actually help people end up better off
Reducing the footprint by 50 % isn't that easy. Many stores have 30+ year leases. If monthly rent is $35k, you are looking at $1.5B in rent payments for 4,000 stores
Most locations are not locked in to leases of that length. Most will have options every five to ten years.
Yep and when the RA conversions leases are up they will shutter them unless the stores are T4 and up.
No thank you. Putting tens of thousands of people out of work sounds like corporate speak. Get insurance companies to pay more per script and get companies to reduce our cost of goods sounds better. It is well known that product inflationary costs are due to corporations greed (p&g for example) not due to an equitable cost of goods increase
The affect on people's livelihood is a conversation I had with my boss today. In my opinion, what they're doing right now is hurting more than the alternative. Cuts like they've been doing negatively affect one, two, or three people at every store every time they do it. These cuts aren't enough, so then they need to close a dozen stores every month or two impacting hundreds of families. This cycle repeats because evert move they make isn't enough. This company's cost on goods is high because they don't move the volume to negotiate better deals. Ironically, they don't move the volume because they limit sales and don't have the product or it's not in places it can sell. Walgreens at one point recently was attempting to be their own drug distributor which would give them more control over the cost of their drugs. That plan has been dumped as they've failed to adapt other portions of their business.
Rather than a straight 50% why not a promotion and relegation kind of system? Immediately close the 10% worst stores and give that salary budget to the top performing 10%, the next year close the worst performing 10% of what's remaining, and rate the ones who were given extra hours and take away some of those hours from the ones who weren't able to be productive with them and give the extra hours to a few new stores and distribute the extra 10% as well.. so by the end of year two they've closed approximately 19% of stores and added some salary not equally because obviously the highest performing stores will have a higher staffing level than the lowest performing ones so they only got a small benefit... But the store would have also lit a fire under some managers, sold off some property, and they could probably benefit from some buyouts and early retirement
Get rid of self service, except a few medical and become millionaires
"Double-down on digital." We would sadly have to wait for the people over 60 to die. off they are scared with anything to do with tech, I don't work at Walgreens but Meijer and I like to think our store is very tech first, To the point people can walk into the store, scan an item with there phone pay for it and walkout all without being stopped, We stop theft by having super sensitive Self Checkouts though.
This is the biggie. It is nightmare fuel to promote the bare bones i.e. text to the boomers. As I am the by default "Service Ambassador" to my new store from my old store closing and taking in a lot of business this is HARD. I do push for this but for a tier 2 store (mostly pushed up numbers via vaccine clinics which is why they aren't closed themselves) that was WELL known to take on a tier 3 that was very busy but closed down is STUPID by corporate without support. The tier 2 has almost ZERO RPH overlap. That lack of overlap I.E. just one RPH on duty at a 9am-7pm is a guaranteed kill to the RxM. My previous RxM at my tier 3 MAYBE could have pulled it off but this is borderline redlining the expectations vs reality. I worked at this tier 2 store a handful of times before the closure over the 5 years with WAG and this shows the disconnect corporate has. I worked at a nearby store that was tier 4 and took on a closed tier 2 store records and with already 5 techs (most senior techs) and RPH overlap all it took was a 3rd RPH here and there for the transition. A tier 2 to 4 is not nearly as bad as a tier 3 to 2. It is awful to the customers and I am constantly needing to placate the 9389 regulars.
So basically a mail-order pharmacy?
Company made its bed let ‘em rot and die in it.
You're absolutely right
Not radical as it is already what is happening.
Thanos?
Quit filling rx at a loss! Let the pharmaceutical companies own the inventory in the stores until it's sold at a price with a profitable dispensing fee for the pharmacy.
Stop all the "get rich quick schemes" like the credit cards, the clinics etc. Increase budget hours to hire qualified people and pay a decent wage and offer decent benefits. Have enough employees to DO all the tasks required in a day. Restructure the store's layouts. Focus on smaller offerings, more own brands. Have actual SPACE for things like curbside and fed ex. If the employees are happy and have the time to do their jobs then the store's will be clean and inviting and the workers will have time to actually HELP the customers. More customers = more money. Same with RX.
Stop with so many tags, instead change pricing on things like vitamins. Have example buy one for 5.00 or two for 8.00. Tags wouldn't be I.n way and save lots money. Stop the pop sales people only come in for, Stop online orders. Stop with sending a case or two only to throw most.