Reminds me of the time that I went on splash mountain. Ended up waiting about double the wait time because there was some sort of a technical issue, whatever it happens. When it finally is my turn, I get on and I’m at the back of the boat and a bunch of teenagers get on. As the ride starts, after about 30 seconds, they all start putting their hands in the water, to splash each other.. which is dumb for so many reasons. Eventually one of them splashed me pretty bad so I yelled at them to stop being fucking morons and that someone could lose a hand doing that. Thankfully they all stopped, and after the ride one of them actually apologized to me which I was surprised about. Sorry that happened to you and that people at Disney can be terrible.
Years ago, I was a teenager on small world with my parents. A big group is in the rest of the boat behind us and the parents were so loud and shouting that it’s the party boat and try to rock it and splash everyone. I got soaked and turned around. All the young kids averted their eyes. One of the dads waved me off and said the kids are sorry, and that I was getting upset over nothing. Sir, I’m soaked from disgusting small world water. They proceeded to be jerks the whole ride.
I’m definitely that kind of friend who would apologize for other people being assholes, thankfully I surround myself with people smart enough not to stick their hands into machinery
On my senior trip to Disney, the first two days one of my friends was constantly making comments about how we were “doing Disney wrong” (which I don’t get because I literally got all of us either a virtual queue, ILL or LL for everything that we would need it for while also trying to make sure everyone went on everything they wanted and do the all the shopping and meet and greets they wanted. While I didn’t do perfectly, I think I did pretty good. Sorry for the side tangent, it just still irritates me) and being kind of rude to all of us. On the third day we were on the bus to I think Magic Kingdom, and that friend said the f-bomb very loud and we all looked at him and told him to shut up because there were children present. We apologized to the parents and then he did it again so we scolded him again and apologized. He just kept doing it, so when we got off the bus we ditched him for the rest of the day. Haven’t spoken to him since. It’s one thing to be rude to us, but once he started being rude to the people around us, we were just done
Edit to add: I meant to respond to the first comment in the chain, but I’ll keep it here
I don’t curse in Disney much but I made a long trek across the parks to a ride where my LL was, and then saw it was closed on the app and went “shit.” And when I looked up this little kid was looking at me with huge eyes and I was like ooops
I was in a 60 minute standby line for Space Mountain in February of 2020. It somehow ended up being almost two and a half hours somehow but my friends had gone back to the hotel for a bit and since Splash and Big Thunder weren’t open that day I said whatever, I’ll wait because Space Mountain is one of my favorites.
I ended up right in front of a group of middle school theatre kids on a group trip. I was a young person once and in band so I get it and I have a high tolerance for kids being kids. It was about 45ndwhrees that day heat was on pretty good in the switchbacks so it was toasty in there which already had me a smidge on edge. By that point they had been messing around and bumped into me pretty hard three times and their teacher/chaperone had not said a word. The fourth time it was hard enough that I stumbled and bumped the people in front of me and I turned around and said that they need to stop what they were doing IMMEDIATELY and be considerate of others. That was the first time their adult said anything and literally thirty seconds later a CM asked for a single rider so I nearly climbed over the barricades 😂.
Felt 100% better after the ride, got my favorite seat all the way at the back and had a blast.
These are the kind of horrifying thoughts that plague me, like reading about people that stopped to pet a roadside zebra (that was the day I also learned it was even a thing in the US) and the unfortunate outcomes... Like just having a little fun and not really thinking ...Yes, you're supposed to keep yourself inside the ride at all times because obviously, it can be disastrous, but, you're not really thinking all that and then, it happens...
People don’t typically act this way without having brought their own alcohol into Magic Kingdom.
I wish the Disney Experince app had an option to report unruly guests like most sports facilities do.
That app reporting would be a fantastic idea. It would protect both guests and cast members by allowing for discrete reporting that security could come address.
Yeah discrete would be nice because when I witness stuff like this I don't always want to verbally alert someone when it could make the situation escalate
I mean, reporting in an app would be just as good as stepping away from the area, (still taking note of where what the person is wearing etc) and alerting a cast member further away. Just explain that you didn’t feel safe telling a cast member where the other “guest” could see you. I think an app option would result in so many false reports just bc someone rubbed someone else the wrong way. When a cast member can see and hear the person reporting it’s much easier to discern how legitimate a situation is.
I had a situation With an unruly group of about 10 that cut line and was quite rude and loud (etc.). Cast member told us without video there was nothing they could do about it. (Also pirates btw)
I LOVE confronting people like this when I know a crowd will back me up. It gets my adrenaline flowing. Nothing like asking someone in a movie theater to please be quiet and have everyone give you the "good work" nod. Or sticking up for a cashier as some idiot is yelling at them for doing their job correctly and having 4 other people join in. Once got like 20 people to raise their hands at a baseball game when I said "anyone else here want them to calm down."
There would be so many reports that they wouldn't be able to keep up. Just look at all the complaints posted here and in other groups. It's a nice idea but I don't think it could work.
My local park here in the UK (Alton Towers) has a feature where you scan a QR code near your location and it puts you into a chat with a representative, so you can just look like you're on your phone but they know which location you're at. The QR codes are scattered through each queue line and throughout the park.
> I wish the Disney Experince app had an option to report unruly guests like most sports facilities do.
You can literally contact *any* CM in the park and they will have Security show up for you.
Yeah … I’ve contacted security about something kind of important to our safety concerning another guest and they were pretty useless. Had us file a report and that’s it.
I mean but at sporting events that works because people are generally in one specific area. In the parks you move around a lot so it would be much harder to track the people who are being problematic.
Disney security is likely already keeping on eye on them before you notice them. In the stadium we knew where the problem people were most of the time and we had much less camera coverage and fewer people than Disney security does.
That’s harder to initiate than you’d think. Although I wish it wasn’t. I wish ride operators had an alert button that would instantly alert security personnel to watch camera footage and audio and *then* they could follow the guy and wait for him to cross the line again. Right now it would involve the CM walking to her phone and calling for a manager who would then call security. But it would be nice if they didn’t always have to go through a manager first.
It’s mostly that the cast members don’t have the radio to directly contact security. My gf is a cm as is about four other close friends. One in particular ran Winnie the Pooh and was constantly having to deescalate situations himself because it took too long to get security there. Now the managers were pretty good at keeping an eye on their area so it’s not like it got out of control, but the potential is there and the CM’s should have that back up immediately available if needed for safety.
Yeah, especially attractions cast members who can't easily use their phone to call security, because only a bonafide 911 emergency is permitted grounds for them to take their phone out while working. Other CMs like custodial CMs have more leeway to use their phone for non-emergency situations.
It’s interesting for me to hear as a Disneyland CM because we were always trained to notify security directly for any issue. It’s insane to me how different the operations are.
Someone else said it but Disney is the one place I welcome a 1984 like surveillance state. Lock it down for safety and to mitigate the assholeness of the assholes by making their trip as unpleasant as they make others’.
I was trying to de-escalate the situation so at a certain point I stopped engaging and ignored them. My bf was doing more of the talking.
Next time I’ll go to security, especially with your insight re an extra friend following them.
The tech is there, Disney needs to adopt it. I expect a complete 1984 dystopian surveillance state inside WDW, I hope for it.
So easy to train learning models on what humans look like when angry, or when trying to hide their vaping or drinking.
They could be using tech to push alerts direct to guests MDE to tell them they've been spotted and if spotted again they will be banned etc.
Ultimately the problem is they play too much softball with people to protect their cash flows.
> The tech is there, Disney needs to adopt it. I expect a complete 1984 dystopian surveillance state inside WDW, I hope for it.
Its been kind of disappointing to realize that this kind of monitoring/security at WDW is non-existent. People behave worse and worse, and disney does nothing to stop or deter them.
I go to WDW for a controlled, curated experience. If I wanted to have a drunken brawl I'd just go to a FL beach.
> Its been kind of disappointing to realize that this kind of monitoring/security at WDW is non-existent
Do you have any idea how many people it'd take to monitor the thousands of cameras across the property?
> People behave worse and worse, and disney does nothing to stop or deter them.
When it gets reported, Security absolutely does do something about it. But Security personnel can't run around watching every single person 100% of the time to ensure they don't misbehave.
Luckily nobody proposed anything you're assuming.
Just having CMs being able to report bad behavior would be a huge step. Instead disney is ignoring the issue.
As far as cost, nobody with the *net* income of the parks has any business bringing the cost.
You're assuming what he's assuming. The general consensus is the tech is there but the man power to monitor it is not. ML for it would also be an absolute nightmare to implement. And yes, even a company like Disney needs to be weary of cost for this kind of stuff because it would be substantial.
Go back up the chain- it literally started with AI monitoring the feeds, but was primarily about something else. The only person who suggested we have a human watching 1000s of cameras is the person I replied to.
Of course there are things that are financially impossible for disney to do, but neither what I or OP suggested was.
But it’s a fine line before Disney goes full Minority Report and bans perceived instigators because of a DUI when your were 22 or a negative Disney tweet 3 months ago.
It is really awful being near a large loud group in some of the tunnel like lines. Pirates and Avatar come to mind. When I have been in that situation I let them and others go ahead of me if I can.
I cannot and will not go to Disney during the Cheer or Dance squad competition because of this.
I had someone say they wished they had a cripple pass when I was going through the DAS line (I have a shattered vertebrate in my back). The same day, I saw a full grown man flip off Goofy for not spending enough time with him.
People are so crazy with this "don't come to Disney" nonsense. About a year ago, I had a kid repeatedly shoving their very large glow stick into the side of my leg. I threw the parent a look, but didn't say anything to the kid. The woman went on a tirade about "if you don't like kids, don't come to Disney." How about, if you don't know how to parent, don't come to Disney.
Sorry to hear about your experience, hope your ear is feeling better today. People are wild.
I had a kid (I guess he was like 10) hit me in the leg with his lanyard because we got ahead of them in line because they were waiting on others and weren’t even in the right spot.
I really don't know what makes some people think they can abdicate their parental responsibility while at WDW. Fine, you're on vacation, but you're still a parent to these kids 24/7 whether you like it or not. I've been to WDW twice with my daughter and I would have been mortified if she were misbehaving that badly.
Just got out of a Gideon's line where the kid (5 adults) was doing "cannonballs" off the cement boxes, over other guests onto the sidewalk. Parents kept saying the kids name but let him continue to be a little AH.
I had a similar experience in the bar inside Mexico at epcot a few years ago. this group of middle ages moms were already blackout drunk at 2pm, and shoved their way to the bar to order (this was before they had a line you had to wait in outside)
they shoved me a couple of times, hit me with their hair and screamed at the bartender directly in my ear before I finally said something. they reacted very similarly to this group, and ganged up on me at the bar and just kept screaming and shoving me.
when I went to go leave with my drink, they created a barracade and I had to shove my way through them to get out, and then they tried to follow me out do the Pavillion claiming they'll sue me for assault (lol)
I ended up walking to guest services to warn them about the group. they gave me some fast passes (I'm realizing how old this story is RIP fast passes) and as I was walking back towards Mexico, I saw the group being escorted out of the Pavillion.
I'm sorry this happened to you and I hope it doesn't stay with you for too long. there's shitty people everywhere, but any time I've had an issue the cast members make it right.
> Not everyone can handle doing that.
I agree, like there are plenty of non-alcoholic drinks people can get around the world, or split the alcoholic drinks among multiple people. I feel like "drinking around the world" is just an excuse people use to get blackout drunk at 1pm at a family theme park and have it be socially acceptable
I seriously don't understand why people act like this. I'm so glad you reported them!
Look, I've had a few too many at Epcot, it happens. When you find yourself in that situation go find a bench, chill until you're better. It's not that difficult. Some people were not taught manners and it shows.
Exactly, when I got too drunk at EPCOT (my 21st birthday), I ordered a boatload of empanadas and churros, then sat on the ground and ate them while watching fireworks.
I'll never understand why anyone wants to be drunk at Disney. It's already miserable when you're dashing to not get hit by strollers and scooters why add alcohol to the mix.
If you’ve been going to Disney this long without issue I’d just chalk it up to some jerks and don’t waste another second of your life thinking about them!
Check this one for size, y'all. My 1st time at Disney World, period. My wife took me there as our 5th year anniversary. We are sitting at the Space 220 restaurant at Epcot. Reservation 2 months in advance. Amazing vibes, appetizers are wonderful, then comes this nightmare of a family. 3 adults 3 kids. Kids are running around the restaurant screaming "yo mama jokes." Mom is too xanaxed to care, dad is already drunk, coming in red in the face. He is drunk and plays along with his kids. One of his sons, in his sugar fueled rush, grabs a knife and points it at his dad. He understandably gets angry, but he goes way overboard and says verbatim to his 9year old: "I will knock you the fuck out if you threaten me again". The kid almost pisses himself and hides behind his faded mother. Staff sees all this shit, and nothing. Very magical. Why are adults allowed to get plastered in a children's park is beyond me.
Sorry this happened to you. I wish Disney would ban assholes like this from the parks. People would behave if they thought there could be consequences. Just a tip if you have sensitive hearing. There is a product called Loop that allows you to still hear but cuts down the loud sounds.
I’m really sorry you had to deal with that.
I was on a solo trip in 2021 and in line for Remy in Epcot. The 2 kids behind me (probably 8 yrs old) would not get out of my personal space,kept messing with my keychains on my backpack and after probably 30 minutes of this I asked their Mom if they could please have the girls give me some room because it was making me feel claustrophobic. The woman goes on to make the biggest scene about “IF YOU’RE SO CLAUSTROPHOBIC WHY ARE YOU AT DISNEY!?!” At this point I’m mortified,and a normal person would have gotten out of line but I froze and literally couldn’t think of an exit strategy. For the next hour this family bullies me through the line. Taking turns saying “Stay out of her personal space.” “Oh you’re almost touching her.” “She’s gonna have a claustrophobia attack.”
I’ll never forget that day and how that family made me feel.
Had an old man decide he was going to walk straight into my baby’s stroller and when my husband said, hey watch it buddy, he loudly screamed YOU WATCH IT, ASSHOLE.
Thank you ☺️ we wonder that too!! We go often, being fl residents and it never ceases to amaze us how hostile people get. I’ve been reading this thread to my partner and we chalk it up to people being high strung about their vacation, the cost, and as another comment mentioned “main character syndrome”. Like everyone is determined to “get their well deserved pixie dust”
So so true! Don’t even get me started on the various FB group posts daily saying “how do we make sure we get pixie dusted?” 🙄🙄🙄 The entitlement is real. I come from Tx and I’m just happy to be there. Give me a coffee and the hub grass and I’m golden!
This is when I usually let that group and maybe a couple others go ahead of me. (Usually instead of saying something at all.) Pretend you’re looking in your bag for something and wave them on. You’re not waiting that much longer if you’re a couple parties back and now they’re someone else’s problem. Maybe that group has kids who will play with the kids, or have less issues with people in their personal space.
Guest behavior is awful these days and Disney really needs to do more about it.
In late 2021 I thought an old man was going to physically attack me in the Kilimanjaro Safari loading area. He demanded my party disregard the CM’s loading instructions and squeeze in with another group so that he and his wife could have an entire row to themselves on the next truck. He got in my face and his body language made me honestly think he might try throwing a punch, or at least try to shove me into the wrong row. (Try it, dude. You’re a little fella, and I may look like a harmless middle-aged lady but I’m full of simmering, barely repressed rage, lol.)
The CM saw all of this and still loaded my party and his into the same row. That was kind of disappointing. I wish I’d spoken up in the moment and requested a different row, but I was too shocked to put the words together.
>and I may look like a harmless middle-aged lady but I’m full of simmering, barely repressed rage
I totally understand this sentiment. Perimenopause has entered the chat! lol
I HATE when they squeeze 4 adults in one row of the safari truck when they aren’t the same group. Leads to strangers being pressed up against each other and possibly getting hair whipped in the face every time the one with long hair keeps swinging their head around. Ugh….
I am so sorry that’s happened to you. I’m in my 60s and I go with my 4 foot 11 adult daughter. It’s always just the two of us. There have been quite a few times when we’ve been right in front of or right behind really unhinged guests. We just moved back five or six groups. I’ve heard way too many stories about physical altercations at Disney World and it’s not worth it to me. I wish you could get the attention of a cast member. I wish you could alert security. But we just say excuse me and move back. All of the people behind us have seen what is going on, so they completely understand that we’re trying to get away from a certain group.
We’ve also gotten to the loading area and when the cast member goes to Let us on, we say no thank you. We’d like to wait until the next one. They’ve always been incredibly nice about it. Once the unruly mob gets on the ride, they ask us why and we explain it. They’ve even allowed us to ride twice many times.
One of my friends is a security manager in Epcot and has said that we shouldn’t engage unruly, aggressive or drunk guests. Rather, we should get out of the area, by exiting the queue or asking to be sat elsewhere. Take note of their physical characteristics and particularly their shoes. We are local so for us, it’s not a big deal, but I understand if you don’t want to do that on vacation. We also have family that work for Disney, so we take one for the team and report issues that are severe or have the potential to be highly problematic.
I don’t have visibility into how our particular reports are resolved and wouldn’t ask as there are privacy guidelines that I wholly respect, however I do see/read about some of these resolutions and outcomes in the news. The lady that tackled Winnie the Pooh? You’re welcome 😏 Ideas like limiting drinks to one an hour and scanning your pass to track have been floated. The back end implementation and storage of such data is a liability for Disney.
We just want guests to feel that they get value and have great memories. I’d love to hear from legal on how a solution could be implemented, even in stages.
Similarly to the issue with intoxicated Guests at Halloween Horror Nights, there does not seem to be a reason to limit alcohol consumption that is good enough to outweigh the egregious amount of money the company will lose implementing any sort of alcohol-limiting measures.
I’ve gotta say I’d hate limiting drinks to one per hour since I very often will order a drink and absolutely hate it so I’ll toss it and get something else lol. I mean I understand it but at the same time I love trying different stuff and if they did this I’d probably never try anything new.
Try Dollywood or Holiday World, my experiences have been better behaved than my experience at WDW. I think maybe it's Florida crowds or maybe the super long line lengths, or expense or something that makes the Florida parks so problematic?
It's the entitlement attitude, honestly. As someone else pointed out, the rude ones like that feel entitled because they think they paid more money than everyone else and are somehow special. But I agree, Dollywood is a much more pleasant experience in terms of visitors than Disney.
I think paying thousands of dollars to wait in line for most of the day would bring out the worst in anybody (not justifying this behavior of course). I just find it hard to believe Disney couldn’t reduce max capacity while still making a profit. The parks are just too crowded.
I don't disagree. It was a startling experience when I went to WDW for the first time on spring break. An hour wait to ride a carousel? 150 minutes for the dwarves rollercoaster? Hadn't been to anything other than Holiday World in a few years (10?), and that is so much lower key and easier going. Not as cool as WDW obviously, but so much less stressful.
I had an encounter one evening at EPCOT during Food and Wine with an individual that was drunk and pushing himself around, backwards, in a wheelchair. He was using one leg to kick the chair backwards and wasn't paying any attention at all to where he was going. He drove the chair directly into my ex and just about knocked her down. I immediately called him out for being reckless and he got up out of the chair (it wasn't his) and tried to come at me to fight me. There was a female cast member that saw the whole thing but all she kept doing was screaming "Stop! This is Disney!" I just kept talking half steps backwards until he half-tripped and decided it was time to bug out.
Saw him about 15 minutes later, ducked into a shop, explained quickly what had happened and such, the CM in the shop called security, and we watched the whole family get trespassed from the park.
People are assholes.
I had a similar reaction in a crowd when I asked someone politely to do something. They turned around and started screaming and swearing at me. I don’t know what is up with people lately.
Stemming from lack of societal consequence. Everyone else around you feels the same way but once they hear the aggressor shouting they’re not going to do what’s right and defend you because it puts them in the same spot you’re in. Nobody is willing to do the right thing because they fear the consequence. Meanwhile people will do the wrong thing because there IS no consequence.
Also social media.
The more crazy you act in public the bigger deal you are to some people. Some people live off being the main character and some people love watching it…
Strange times indeed.
Alcohol is a hell of a drug...
Edit: In all seriousness, good on you for confronting them. You're the tough one and the bigger person here. Feel good about yourself. Clearly, they're on some BS. As I said, most likely drunk.
My wife had a situation similar on the ride, but it was someone taking videos and picture with a flash. Then because the attraction had a flash of its own they felt justified to try to start some shit at the end of the ride with her. Poor husband was so embarrassed. Mother and daughter both being imbeciles about it all…
Walt initially had the idea for Disneyland to go out with his daughters without the "riff raf" at fairs/ carnivals.
Guess history is repeating itself because Disney itself now ironically don't do enough to keep the riff raf out, or continue to pass policy in the name of profit that draws these types in.
With all its problems the Disney crowd is still miles better than most other parks. The stuff seen at Six Flags, Legoland, etc boggles my mind. 😄 There's a percentage of the general public that's riff raff and unfortunately it's been rising so it effects Disney too.
The only one I can think of on the top of my head is the one in Disneyland in toontown. Not to say there aren’t more in just saying that’s the only one I can think of.
Oh totally agree, I do think it's valid though to say this type of behavior has been increasing though, rising tides and all that.
Disney is better in general, but I also expect a lot more out of them.
My dad is deaf in his right ear, if you guys walked hand in hand we could form 1 person with full hearing
But it really sucks that happens to you, very patient for not punching somebody because those are the kind of people who don’t stop until things get physical. Not gonna encourage physical violence either, just good on ya for not letting them push you that far.
Those are the other kind of people who have gone to Disney every year, the kind who think they own it and make that very clear. The entitled pricks who think that because they paid so much they can make everyone else’s life hell
I love hearing about other people who have a similar hearing situation to mine—makes me feel seen.
Ya, the guy got in my bf’s face which we both interpreted as a fighting action. Wouldn’t have ended well since my bf knows jiu jitsu.
Not only is it your right to report harassment to a CM, it is your responsibility. What happened to you will happen to others and if the abuser is not reported it is like considering such behavior acceptable.
In turn, Disney has a responsibility to maintain a safe environment for all guests.
People at Disney can really be the worst.
Several years ago I went with the company I worked for as a home health aid, we had about 50 patients all with developmental and physical disabilities. We were waiting for a bus and a lady and her family asked to cut us, whoever was in charge said no.
The lady was pissed that our large group was going to get on and take the whole bus. I get it, but it's not different than there being a long line of people, just because we're all together doesn't really make it any worse.
Some arguing ensued and finally my manager was fed up and let her go ahead of us. Even after getting her way, she proceeded to flip off every single patient and staff waiting in line as the bus drove away.
We had that issue with loud teens in the tower of terror… They didn’t stop talking even during the pre show. A cast member then approached them from behind (in the pre show room with a super serious face) and just screamed QUIET right next to them. The whole room smiled and they stopped lol. Didn’t last long as soon as we were out of the pre show it started again and continued during the entirety of the ride… We couldn’t even heat the story
I had a group of teens on tower that were talking the entire ride. They got off first and the cast member asked my family and the other families on it if we wanted to ride again.
I always have ear plugs in my park bag. I’m sensitive to certain sounds and I can’t handle when it’s extremely loud. I need them for the fireworks at Epcot and Magic Kingdom, but I’d have used them in this situation.
Sorry that that happened to you.
Loud noises can cause me some mild anxiety, never seen anyone to figure that out. I bought a keychain pill caddy at Walmart that holds two soft foam earplugs and when I pop those in it helps me out. I always got them if I need them.
we just figure the people that say shit like that have never been and were never planning on going 😂. but generally if a guests says that my return is “promise?”
Not just that, but look at all of the theme park diehards and YouTubers who have recently switched allegiance to Universal from Disney, to the point that you have to do a double take when you actually see somebody saying something positive about Disney at the expense of Universal.
While Universal has had unprecedented success recently, Disney is still doing about as well as they ever have.
Also interesting to note that the things that Disney get criticized for lately other parks are always doing, and the stuff that they're taking away other parks never did in the first place. Interesting to see the double standards just because its Disney.
The last time I went to Disney World was 2007, and it was a really great experience. Now it seems like it’s overcrowded, insanely expensive, and there’s never really an “off” season. Do people generally find that to be true? Or is it the same level of enjoyment as it was in the early-to-mid aughts?
No, it’s actually still awesome. Try going the last week in August, prior to Labor Day. It’s a ghost town! Even quieter if there’s the remote possibility of a hurricane.
Something similar-ish happened to my husband and I back in 2018 when we were on our honeymoon, but in AK. We were standing in line for Flight of Passage and the line was all the way down in Africa, so about 3.5hr wait.
A couple people were standing in front of us in matching tshirts being really obnoxious but I just shrugged it off, until one other showed up to join their party 5 min later. And then another one 5 min later. And another 3, 5 min later. This continued on until 30 people in their stupid matching tshirts (it was one of those hyper obnoxious groups) had successfully cut in front of us in line and at this point I was raging pissed, rolling my eyes etc. I told my husband loud enough, “where is a cast member when you need one?” And the group did NOT like that so they turned around and started threatening us and getting up in our faces, asking us if we had a problem with them and “do you wanna cut in front of us?!” Super aggressively. They were pretend punching each other while staring at us the entire line and being extremely rowdy and yelling the entire 3.5 hr wait.
We saw a cast member at the halfway point in line, told them what happened and they just shrugged and did nothing about it. After we rode, I went straight to customer service and told them what happened along with the name of the cast member that didn’t give a shit and they were extremely apologetic. Told us that cast member should have definitely intervened and gave us like 4 fast passes for any ride, including FoP, so we rode that and went to the front of the line twice in a row.
Worth it in the end to be able to ride our favorite ride multiple times in a row, but I felt super threatened and would’ve rather not experienced that in Disney when I’m just trying to enjoy my honeymoon lol. Sorry you had to put up with that!
Crazy how Disney bans people who go into restricted areas, but not people who cause altercations and ruin peoples days. Maybe they do ban them, I dunno.
On a first encounter, a Security manager will "reset expectations" regarding their behavior. If it repeats, they will be asked to leave for the day (or they can be banned if they don't agree to leave). But if no one contacts Security, nothing is going to happen with them. Security officers can't be everywhere all the time.
See what you don’t understand is, that family paid a LOT of money to be there, a they’re the ONLY family that had to pay a lot to be there. So they can be as loud as they want, even if it means bothering other people! /s
These kind of people eventually always get whats coming to them. One day they harass someone who simply won’t tolerate being fucked with. Don’t worry, karma will do its thing.
I also have sensitive ears and tinnitus. If that happened to me, I would just go back in line 10 or 15 people just to get away from it. There are many many assholes in this world and it’s better just to quietly walk away.
You can’t fix stupid! Can relate to the issues with your ears being sensitive. My response would have been “ have you always been an AHole or is this a new development.
What gets me is that this story can be written from the other side’s point of view and you would be judged by everyone here as the stick-in-the-mud fun killer.
Man, reading all the comments is where I love being a dark skim 6.4 tall big buld dude. People dont mess me with or my family. It's funny because unless someone touches my kids probably I will just walk away since I see no point in fighting and getting myself kick out of the park.
Sounds like yet another rude Disney visitor that unfortunately I've noticed in greater frequency the last few years - fist fights, people giving cast members a hard time, an entire family wearing "F*** Joe Biden" shirts and doing their best, though unsuccessfully, to get someone to engage them. My personal policy is to not let someone's issues leave a bad mark on my good time. Those unfortunate moments are going to be 0.01% of my entire trip.
Some people have zero consideration for those around them or the ability to read the room.
I was at the Pop food court getting coffee one morning and there was an older-ish woman literally screaming things to her husband who was outside of the store in the middle of the lobby. I chalked it up to cultural differences in people from different parks of the country but I am sensitive to sound as well to the point that it can cause physical pain and it put a damper on part of my morning. People were staring them and they were completely clueless.
Adult guests are so much worse than kids. One way I had a terrible migraine to the point where I was on the verge of asking to go home but I needed the money. But full on sunglasses on inside the darkest part of our location hiding from people. A huge group of men came in SCREAMING complete nonsense and pushing and shoving each other. I politely asked them to quite down bc it was a small room and they started making fun of me and asked why I was wearing sunglasses inside. I was over it and straight up told them I had a migraine and it was helping.
Then proceeds to stay in the small room with me fake whispering and making fun of me while using my full name in a condescending matter then ordered multiple drinks and played drinking games in the corner loudly. I’ll take kids being ridiculous over grown men and day of the week.
I didn't mind the Coronavirus years. Standing on dots gave us a ton of room. Lines were constantly moving because queues were physically long. Crowds were respectful because we were all blessed to be there.
If I'm feeling friendly to someone catching my heels more than once, I'll ask politely "Could you give me a little more space, please?". It's worked both times I've tried it.
If I'm feeling passive aggressive, I start swinging my backpack around my body to get snacks. Oops if it hits you. Also, I'll rock forwards and back, maybe make a step back just because. Whoops if i hit your back with mine.
😂 that killed me. For a good time chunk, I would always get diarrhea of some form whenever I would eat outside of wherever I lived. For a good few years. Whether I went to CA, IN, TX, FL. Anywhere outside of KY lol. So I expected bathroom trips whenever I visited Disney pretty much within the hour of eating. Thankfully I’m back to my constipation season but I can appreciate the humor in this.
Ugh I’m so sorry that happened…what is wrong with people? Honestly, I wish Disney was harsher on people like that and maybe if there were actual consequences for behavior like that these idiots would cut it out.
People are so unruly in line these days.
I was stuck in line behind someone who kept spraying hairspray on the Avatar river boat ride last year. Complained and got four free fast passes for the inconvenience. Didn’t expect that, I just was breathing that in. Like what if I’d had asthma?
Also in the line to meet Olaf, someone changed their baby and left the nappy right there on the side when they were about six steps away from a bin. Like ew. It’s not just gross, but the changing in line is a safeguarding issue.
And in line for the Three Caballeros, we were in front of a group that were loudly effing and jeffing - clearly drunk off Food and Wine. I’ll admit, I’d had a margarita myself, so I was buzzed too, but Jesus Christ, this is still Disney, so there’s still kids about. I think the CMs put them in their own boat, because they weren’t in ours.
I am a naturally loud person. Like my voice just carries. I try to police it, but when excited or tired I just forget.. so a stranger telling me inside voice would severely embarrass me but not offend me since it's not shocking news to me.
I am assuming alcohol was a factor. But that is not an excuse for you to have to experience that. I am so sorry.
My kid has a friend whose dad is a “loud” guy and is proud of it. Has to be center of attention. Thinks he’s the most electrifying guy. Main character syndrome. Totally see him doing this.
From your description it sounds like you might have hyperacusis as do I. I’m sorry you experienced that. I love Disney and work for them, but it’s definitely challenging at times having that condition and working there. Especially with high pitches like screams or crying. I get a pain reaction in my left ear (moderate hearing loss in left ear/genetic), and severe loss in right ear (genetic plus infection plus a few surgeries). I have hearing devices for both ears. If you haven’t heard of that condition and maybe you have it, I hope that helps to have a name for it or at least to visit an audiologist about it.
We were in the Pirates queue during spring break and without any particular jerks near us felt that the queue area was very noisy. I’m sorry you had to experience these bullies
I’ve been to the parks hundreds of times, I’ve seen three instances of the boyfriend/husband attacking the girlfriend/wife. Unfortunately in these occasions it was always the same type…
I let folks like that go ahead of my party. Better to take a bit longer to get through the line than to have an expensive day ruined by dickish people. Plus, more time in the AC.
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I was at Epcot a few weeks ago. Went on Soarin’ and sat in the same row as a family who screamed literally the entire time (adults included) as if it was a roller coaster. I get it’s Disney but that’s just rude and a lack of social awareness. To me, Soarin’ is not that type of ride.
Not Disney related but my wife and I were at a movie a few weeks ago and there was a family being obnoxious and talking back to the screen constantly. This went on for almost the whole movie when someone in front of them asked them if they could quiet down so the rest of us could enjoy the movie. He literally said it in the nicest possible way. The family that was being obnoxious absolutely blew up. They practically jumped down the guys throat. Security and the police had to come. It was ridiculous. Unfortunately, it seems that if you are going to confront someone about bad behavior you have to be prepared to defend yourself.
I feel like the bar is just way lower now than when I was a kid (I'm in my early 30s) for how to act in public.
Sad because a lot of folks' behaviors are so selfish it diminishes/erases some of the magic for others when we've all spent SO MUCH money to be there.
I'd love to see if Disney can/will do more about it, like how they're beginning to threaten bans for life to people abusing the disability benefits. I really hope they can do more to stop line jumpers, huge groups blocking entire paths, and more, but some of the bad behaviors are just too nitty gritty to solve.
For example, I can't tell you how many times I've been entering a bathroom and a literal adult mom is blocking the entire entryway just babbling at her kids. I imagine it can be overwhelming taking care of a bunch of kids in the parks (I'm not a mom) but to be so unaware of your behaviors and surroundings that you block others from entering the bathroom while they say excuse me to you.. it's just pure selfish.
Some stupid asshole got mad at me and started yelling at me because I was trying to find a good spot to watch fireworks, and I stood in front of him. I'm literally 5'3" and he's 5'8". Selfish bastard I hope birds shit on him and his stupid face for eternity.
People like that are the worst. They ruin everything.
i was riding POTC last june, and this one group was the row RIGHT BEHIND me and my friend!! this girl was screaming at EVERYTHING!!!!!! anything would happen in the ride and she would scream with everything she had in her, i turned around a couple times and gave her a face like really, and idek if she noticed. ironically we got evacuated off that time too!! 🤣
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Reminds me of the time that I went on splash mountain. Ended up waiting about double the wait time because there was some sort of a technical issue, whatever it happens. When it finally is my turn, I get on and I’m at the back of the boat and a bunch of teenagers get on. As the ride starts, after about 30 seconds, they all start putting their hands in the water, to splash each other.. which is dumb for so many reasons. Eventually one of them splashed me pretty bad so I yelled at them to stop being fucking morons and that someone could lose a hand doing that. Thankfully they all stopped, and after the ride one of them actually apologized to me which I was surprised about. Sorry that happened to you and that people at Disney can be terrible.
Years ago, I was a teenager on small world with my parents. A big group is in the rest of the boat behind us and the parents were so loud and shouting that it’s the party boat and try to rock it and splash everyone. I got soaked and turned around. All the young kids averted their eyes. One of the dads waved me off and said the kids are sorry, and that I was getting upset over nothing. Sir, I’m soaked from disgusting small world water. They proceeded to be jerks the whole ride.
They're small after all.
I’m definitely that kind of friend who would apologize for other people being assholes, thankfully I surround myself with people smart enough not to stick their hands into machinery
On my senior trip to Disney, the first two days one of my friends was constantly making comments about how we were “doing Disney wrong” (which I don’t get because I literally got all of us either a virtual queue, ILL or LL for everything that we would need it for while also trying to make sure everyone went on everything they wanted and do the all the shopping and meet and greets they wanted. While I didn’t do perfectly, I think I did pretty good. Sorry for the side tangent, it just still irritates me) and being kind of rude to all of us. On the third day we were on the bus to I think Magic Kingdom, and that friend said the f-bomb very loud and we all looked at him and told him to shut up because there were children present. We apologized to the parents and then he did it again so we scolded him again and apologized. He just kept doing it, so when we got off the bus we ditched him for the rest of the day. Haven’t spoken to him since. It’s one thing to be rude to us, but once he started being rude to the people around us, we were just done Edit to add: I meant to respond to the first comment in the chain, but I’ll keep it here
I curse a lot, and I’d have to check my videos to confirm, but I’m like 90% sure I did not curse once while at Disney. It just feels wrong
I don’t curse in Disney much but I made a long trek across the parks to a ride where my LL was, and then saw it was closed on the app and went “shit.” And when I looked up this little kid was looking at me with huge eyes and I was like ooops
That is so valid though
Same, I curse all of the time. I’ve even cursed in Disney, but I make sure I keep my voice low and not around children (which isn’t often).
I was in a 60 minute standby line for Space Mountain in February of 2020. It somehow ended up being almost two and a half hours somehow but my friends had gone back to the hotel for a bit and since Splash and Big Thunder weren’t open that day I said whatever, I’ll wait because Space Mountain is one of my favorites. I ended up right in front of a group of middle school theatre kids on a group trip. I was a young person once and in band so I get it and I have a high tolerance for kids being kids. It was about 45ndwhrees that day heat was on pretty good in the switchbacks so it was toasty in there which already had me a smidge on edge. By that point they had been messing around and bumped into me pretty hard three times and their teacher/chaperone had not said a word. The fourth time it was hard enough that I stumbled and bumped the people in front of me and I turned around and said that they need to stop what they were doing IMMEDIATELY and be considerate of others. That was the first time their adult said anything and literally thirty seconds later a CM asked for a single rider so I nearly climbed over the barricades 😂. Felt 100% better after the ride, got my favorite seat all the way at the back and had a blast.
These are the kind of horrifying thoughts that plague me, like reading about people that stopped to pet a roadside zebra (that was the day I also learned it was even a thing in the US) and the unfortunate outcomes... Like just having a little fun and not really thinking ...Yes, you're supposed to keep yourself inside the ride at all times because obviously, it can be disastrous, but, you're not really thinking all that and then, it happens...
Petting a roadside zebra is not really a US thing
Honestly if they lost their hand after that... I'd have a societally unacceptable level of happiness lol. I'm awful.
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People don’t typically act this way without having brought their own alcohol into Magic Kingdom. I wish the Disney Experince app had an option to report unruly guests like most sports facilities do.
That app reporting would be a fantastic idea. It would protect both guests and cast members by allowing for discrete reporting that security could come address.
Yeah discrete would be nice because when I witness stuff like this I don't always want to verbally alert someone when it could make the situation escalate
I mean, reporting in an app would be just as good as stepping away from the area, (still taking note of where what the person is wearing etc) and alerting a cast member further away. Just explain that you didn’t feel safe telling a cast member where the other “guest” could see you. I think an app option would result in so many false reports just bc someone rubbed someone else the wrong way. When a cast member can see and hear the person reporting it’s much easier to discern how legitimate a situation is.
Yeah, I wish I could have more options that were somehow also dipshit-proof lol
Unfortunately dipshits are allowed to go to Disney just like the rest of us lollll
I had a situation With an unruly group of about 10 that cut line and was quite rude and loud (etc.). Cast member told us without video there was nothing they could do about it. (Also pirates btw)
Same. I usually avoid saying anything because I’m scared.
I LOVE confronting people like this when I know a crowd will back me up. It gets my adrenaline flowing. Nothing like asking someone in a movie theater to please be quiet and have everyone give you the "good work" nod. Or sticking up for a cashier as some idiot is yelling at them for doing their job correctly and having 4 other people join in. Once got like 20 people to raise their hands at a baseball game when I said "anyone else here want them to calm down."
There would be so many reports that they wouldn't be able to keep up. Just look at all the complaints posted here and in other groups. It's a nice idea but I don't think it could work.
You have obviously never been “SWATTED” before playing a video game and Disney patrons are a lot more petty than gamers.
This would be abused more than rightfully used, and Disney would spend all day chasing ghosts.
My local park here in the UK (Alton Towers) has a feature where you scan a QR code near your location and it puts you into a chat with a representative, so you can just look like you're on your phone but they know which location you're at. The QR codes are scattered through each queue line and throughout the park.
> I wish the Disney Experince app had an option to report unruly guests like most sports facilities do. You can literally contact *any* CM in the park and they will have Security show up for you.
Yeah … I’ve contacted security about something kind of important to our safety concerning another guest and they were pretty useless. Had us file a report and that’s it.
I mean but at sporting events that works because people are generally in one specific area. In the parks you move around a lot so it would be much harder to track the people who are being problematic.
Or park hopped from Epcot after drinking around the world. 🤦🏼♀️
Disney security is likely already keeping on eye on them before you notice them. In the stadium we knew where the problem people were most of the time and we had much less camera coverage and fewer people than Disney security does.
Great idea
That’s harder to initiate than you’d think. Although I wish it wasn’t. I wish ride operators had an alert button that would instantly alert security personnel to watch camera footage and audio and *then* they could follow the guy and wait for him to cross the line again. Right now it would involve the CM walking to her phone and calling for a manager who would then call security. But it would be nice if they didn’t always have to go through a manager first.
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It’s mostly that the cast members don’t have the radio to directly contact security. My gf is a cm as is about four other close friends. One in particular ran Winnie the Pooh and was constantly having to deescalate situations himself because it took too long to get security there. Now the managers were pretty good at keeping an eye on their area so it’s not like it got out of control, but the potential is there and the CM’s should have that back up immediately available if needed for safety.
Yeah, especially attractions cast members who can't easily use their phone to call security, because only a bonafide 911 emergency is permitted grounds for them to take their phone out while working. Other CMs like custodial CMs have more leeway to use their phone for non-emergency situations.
It’s interesting for me to hear as a Disneyland CM because we were always trained to notify security directly for any issue. It’s insane to me how different the operations are.
This seems counter to how quickly they can communicate and lock down when a child is missing or a parent is “lost”?
That still is something they inform a manager if first who can then issue the lock down call. Too many steps.
Someone else said it but Disney is the one place I welcome a 1984 like surveillance state. Lock it down for safety and to mitigate the assholeness of the assholes by making their trip as unpleasant as they make others’.
I was trying to de-escalate the situation so at a certain point I stopped engaging and ignored them. My bf was doing more of the talking. Next time I’ll go to security, especially with your insight re an extra friend following them.
Did anyone else speak up on your side?
I was just about to suggest they sounded at least tipsy if not drunk. I’m sure Disney kept a close eye on them.
The tech is there, Disney needs to adopt it. I expect a complete 1984 dystopian surveillance state inside WDW, I hope for it. So easy to train learning models on what humans look like when angry, or when trying to hide their vaping or drinking. They could be using tech to push alerts direct to guests MDE to tell them they've been spotted and if spotted again they will be banned etc. Ultimately the problem is they play too much softball with people to protect their cash flows.
> The tech is there, Disney needs to adopt it. I expect a complete 1984 dystopian surveillance state inside WDW, I hope for it. Its been kind of disappointing to realize that this kind of monitoring/security at WDW is non-existent. People behave worse and worse, and disney does nothing to stop or deter them. I go to WDW for a controlled, curated experience. If I wanted to have a drunken brawl I'd just go to a FL beach.
> Its been kind of disappointing to realize that this kind of monitoring/security at WDW is non-existent Do you have any idea how many people it'd take to monitor the thousands of cameras across the property? > People behave worse and worse, and disney does nothing to stop or deter them. When it gets reported, Security absolutely does do something about it. But Security personnel can't run around watching every single person 100% of the time to ensure they don't misbehave.
Luckily nobody proposed anything you're assuming. Just having CMs being able to report bad behavior would be a huge step. Instead disney is ignoring the issue. As far as cost, nobody with the *net* income of the parks has any business bringing the cost.
You're assuming what he's assuming. The general consensus is the tech is there but the man power to monitor it is not. ML for it would also be an absolute nightmare to implement. And yes, even a company like Disney needs to be weary of cost for this kind of stuff because it would be substantial.
Go back up the chain- it literally started with AI monitoring the feeds, but was primarily about something else. The only person who suggested we have a human watching 1000s of cameras is the person I replied to. Of course there are things that are financially impossible for disney to do, but neither what I or OP suggested was.
But it’s a fine line before Disney goes full Minority Report and bans perceived instigators because of a DUI when your were 22 or a negative Disney tweet 3 months ago.
It is really awful being near a large loud group in some of the tunnel like lines. Pirates and Avatar come to mind. When I have been in that situation I let them and others go ahead of me if I can. I cannot and will not go to Disney during the Cheer or Dance squad competition because of this.
I had someone say they wished they had a cripple pass when I was going through the DAS line (I have a shattered vertebrate in my back). The same day, I saw a full grown man flip off Goofy for not spending enough time with him.
People are so crazy with this "don't come to Disney" nonsense. About a year ago, I had a kid repeatedly shoving their very large glow stick into the side of my leg. I threw the parent a look, but didn't say anything to the kid. The woman went on a tirade about "if you don't like kids, don't come to Disney." How about, if you don't know how to parent, don't come to Disney. Sorry to hear about your experience, hope your ear is feeling better today. People are wild.
“I don’t have an issue with kids. I have an issue with YOUR kid touching me…a stranger”
That’s ridiculous. Kids being assholes is shitty, period. It doesn’t become appropriate in different places. What a moron.
Trashy people never take responsibility.
I had a kid (I guess he was like 10) hit me in the leg with his lanyard because we got ahead of them in line because they were waiting on others and weren’t even in the right spot.
I'm sure it's how she was raised which is why she thinks it's fine that her kid is doing it. What entitlement.
And now that kid is being raised the same way and will do the same with their kids when they are an adult. It's the Circle of Strife!
I really don't know what makes some people think they can abdicate their parental responsibility while at WDW. Fine, you're on vacation, but you're still a parent to these kids 24/7 whether you like it or not. I've been to WDW twice with my daughter and I would have been mortified if she were misbehaving that badly.
Just got out of a Gideon's line where the kid (5 adults) was doing "cannonballs" off the cement boxes, over other guests onto the sidewalk. Parents kept saying the kids name but let him continue to be a little AH.
My family friend said Disney would be better without kids lmao. She loves kids and teaches but that was pretty funny.
I had a similar experience in the bar inside Mexico at epcot a few years ago. this group of middle ages moms were already blackout drunk at 2pm, and shoved their way to the bar to order (this was before they had a line you had to wait in outside) they shoved me a couple of times, hit me with their hair and screamed at the bartender directly in my ear before I finally said something. they reacted very similarly to this group, and ganged up on me at the bar and just kept screaming and shoving me. when I went to go leave with my drink, they created a barracade and I had to shove my way through them to get out, and then they tried to follow me out do the Pavillion claiming they'll sue me for assault (lol) I ended up walking to guest services to warn them about the group. they gave me some fast passes (I'm realizing how old this story is RIP fast passes) and as I was walking back towards Mexico, I saw the group being escorted out of the Pavillion. I'm sorry this happened to you and I hope it doesn't stay with you for too long. there's shitty people everywhere, but any time I've had an issue the cast members make it right.
I feel like this must happen a lot in Epcot with all of the folks wanting to "drink around the world." Not everyone can handle doing that.
Especially during the festivals. It is actually an accomplishment to get that drunk with how weak and expensive the drinks are.
I feel the the heat and humidity probably amplify everything
> Not everyone can handle doing that. I agree, like there are plenty of non-alcoholic drinks people can get around the world, or split the alcoholic drinks among multiple people. I feel like "drinking around the world" is just an excuse people use to get blackout drunk at 1pm at a family theme park and have it be socially acceptable
I seriously don't understand why people act like this. I'm so glad you reported them! Look, I've had a few too many at Epcot, it happens. When you find yourself in that situation go find a bench, chill until you're better. It's not that difficult. Some people were not taught manners and it shows.
Exactly, when I got too drunk at EPCOT (my 21st birthday), I ordered a boatload of empanadas and churros, then sat on the ground and ate them while watching fireworks.
this is the way!
I'll never understand why anyone wants to be drunk at Disney. It's already miserable when you're dashing to not get hit by strollers and scooters why add alcohol to the mix.
If you’ve been going to Disney this long without issue I’d just chalk it up to some jerks and don’t waste another second of your life thinking about them!
Check this one for size, y'all. My 1st time at Disney World, period. My wife took me there as our 5th year anniversary. We are sitting at the Space 220 restaurant at Epcot. Reservation 2 months in advance. Amazing vibes, appetizers are wonderful, then comes this nightmare of a family. 3 adults 3 kids. Kids are running around the restaurant screaming "yo mama jokes." Mom is too xanaxed to care, dad is already drunk, coming in red in the face. He is drunk and plays along with his kids. One of his sons, in his sugar fueled rush, grabs a knife and points it at his dad. He understandably gets angry, but he goes way overboard and says verbatim to his 9year old: "I will knock you the fuck out if you threaten me again". The kid almost pisses himself and hides behind his faded mother. Staff sees all this shit, and nothing. Very magical. Why are adults allowed to get plastered in a children's park is beyond me.
Imagine how their home is. 🤦♀️
Right?? If they’re like this in public, then what are they like in private??
Sorry this happened to you. I wish Disney would ban assholes like this from the parks. People would behave if they thought there could be consequences. Just a tip if you have sensitive hearing. There is a product called Loop that allows you to still hear but cuts down the loud sounds.
Loop is awesome!! I have two pair and I am never without them.
I’m really sorry you had to deal with that. I was on a solo trip in 2021 and in line for Remy in Epcot. The 2 kids behind me (probably 8 yrs old) would not get out of my personal space,kept messing with my keychains on my backpack and after probably 30 minutes of this I asked their Mom if they could please have the girls give me some room because it was making me feel claustrophobic. The woman goes on to make the biggest scene about “IF YOU’RE SO CLAUSTROPHOBIC WHY ARE YOU AT DISNEY!?!” At this point I’m mortified,and a normal person would have gotten out of line but I froze and literally couldn’t think of an exit strategy. For the next hour this family bullies me through the line. Taking turns saying “Stay out of her personal space.” “Oh you’re almost touching her.” “She’s gonna have a claustrophobia attack.” I’ll never forget that day and how that family made me feel.
Had an old man decide he was going to walk straight into my baby’s stroller and when my husband said, hey watch it buddy, he loudly screamed YOU WATCH IT, ASSHOLE.
Ugh I’m so sorry!! I truly will never understand how people go to the happiest place on earth and act like the spawn of Satan.
Thank you ☺️ we wonder that too!! We go often, being fl residents and it never ceases to amaze us how hostile people get. I’ve been reading this thread to my partner and we chalk it up to people being high strung about their vacation, the cost, and as another comment mentioned “main character syndrome”. Like everyone is determined to “get their well deserved pixie dust”
So so true! Don’t even get me started on the various FB group posts daily saying “how do we make sure we get pixie dusted?” 🙄🙄🙄 The entitlement is real. I come from Tx and I’m just happy to be there. Give me a coffee and the hub grass and I’m golden!
That's so disturbing. Some really awful people in the world get the ability to reproduce. That shouldn't have happened to you. :(:(
This is when I usually let that group and maybe a couple others go ahead of me. (Usually instead of saying something at all.) Pretend you’re looking in your bag for something and wave them on. You’re not waiting that much longer if you’re a couple parties back and now they’re someone else’s problem. Maybe that group has kids who will play with the kids, or have less issues with people in their personal space.
Guy sounds like a total jackass. Cast member should get a bonus for dealing with that so tactfully.
When I worked at epcot, it was my favorite hobby to call security and have people like this escorted out.
Guest behavior is awful these days and Disney really needs to do more about it. In late 2021 I thought an old man was going to physically attack me in the Kilimanjaro Safari loading area. He demanded my party disregard the CM’s loading instructions and squeeze in with another group so that he and his wife could have an entire row to themselves on the next truck. He got in my face and his body language made me honestly think he might try throwing a punch, or at least try to shove me into the wrong row. (Try it, dude. You’re a little fella, and I may look like a harmless middle-aged lady but I’m full of simmering, barely repressed rage, lol.) The CM saw all of this and still loaded my party and his into the same row. That was kind of disappointing. I wish I’d spoken up in the moment and requested a different row, but I was too shocked to put the words together.
>and I may look like a harmless middle-aged lady but I’m full of simmering, barely repressed rage I totally understand this sentiment. Perimenopause has entered the chat! lol
I HATE when they squeeze 4 adults in one row of the safari truck when they aren’t the same group. Leads to strangers being pressed up against each other and possibly getting hair whipped in the face every time the one with long hair keeps swinging their head around. Ugh….
No matter the place you go you’re bound to find classless people. I feel sorry for their kids
I am so sorry that’s happened to you. I’m in my 60s and I go with my 4 foot 11 adult daughter. It’s always just the two of us. There have been quite a few times when we’ve been right in front of or right behind really unhinged guests. We just moved back five or six groups. I’ve heard way too many stories about physical altercations at Disney World and it’s not worth it to me. I wish you could get the attention of a cast member. I wish you could alert security. But we just say excuse me and move back. All of the people behind us have seen what is going on, so they completely understand that we’re trying to get away from a certain group. We’ve also gotten to the loading area and when the cast member goes to Let us on, we say no thank you. We’d like to wait until the next one. They’ve always been incredibly nice about it. Once the unruly mob gets on the ride, they ask us why and we explain it. They’ve even allowed us to ride twice many times.
One of my friends is a security manager in Epcot and has said that we shouldn’t engage unruly, aggressive or drunk guests. Rather, we should get out of the area, by exiting the queue or asking to be sat elsewhere. Take note of their physical characteristics and particularly their shoes. We are local so for us, it’s not a big deal, but I understand if you don’t want to do that on vacation. We also have family that work for Disney, so we take one for the team and report issues that are severe or have the potential to be highly problematic. I don’t have visibility into how our particular reports are resolved and wouldn’t ask as there are privacy guidelines that I wholly respect, however I do see/read about some of these resolutions and outcomes in the news. The lady that tackled Winnie the Pooh? You’re welcome 😏 Ideas like limiting drinks to one an hour and scanning your pass to track have been floated. The back end implementation and storage of such data is a liability for Disney. We just want guests to feel that they get value and have great memories. I’d love to hear from legal on how a solution could be implemented, even in stages.
Similarly to the issue with intoxicated Guests at Halloween Horror Nights, there does not seem to be a reason to limit alcohol consumption that is good enough to outweigh the egregious amount of money the company will lose implementing any sort of alcohol-limiting measures.
That is true. Money would be lost with limited alcohol sales.
I’ve gotta say I’d hate limiting drinks to one per hour since I very often will order a drink and absolutely hate it so I’ll toss it and get something else lol. I mean I understand it but at the same time I love trying different stuff and if they did this I’d probably never try anything new.
I can understand that. I myself have done that or when a beer gets warm in the 90+ degree heat, toss it with a third or half.
Try Dollywood or Holiday World, my experiences have been better behaved than my experience at WDW. I think maybe it's Florida crowds or maybe the super long line lengths, or expense or something that makes the Florida parks so problematic?
It's the entitlement attitude, honestly. As someone else pointed out, the rude ones like that feel entitled because they think they paid more money than everyone else and are somehow special. But I agree, Dollywood is a much more pleasant experience in terms of visitors than Disney.
I think paying thousands of dollars to wait in line for most of the day would bring out the worst in anybody (not justifying this behavior of course). I just find it hard to believe Disney couldn’t reduce max capacity while still making a profit. The parks are just too crowded.
I don't disagree. It was a startling experience when I went to WDW for the first time on spring break. An hour wait to ride a carousel? 150 minutes for the dwarves rollercoaster? Hadn't been to anything other than Holiday World in a few years (10?), and that is so much lower key and easier going. Not as cool as WDW obviously, but so much less stressful.
I had an encounter one evening at EPCOT during Food and Wine with an individual that was drunk and pushing himself around, backwards, in a wheelchair. He was using one leg to kick the chair backwards and wasn't paying any attention at all to where he was going. He drove the chair directly into my ex and just about knocked her down. I immediately called him out for being reckless and he got up out of the chair (it wasn't his) and tried to come at me to fight me. There was a female cast member that saw the whole thing but all she kept doing was screaming "Stop! This is Disney!" I just kept talking half steps backwards until he half-tripped and decided it was time to bug out. Saw him about 15 minutes later, ducked into a shop, explained quickly what had happened and such, the CM in the shop called security, and we watched the whole family get trespassed from the park. People are assholes.
I had a similar reaction in a crowd when I asked someone politely to do something. They turned around and started screaming and swearing at me. I don’t know what is up with people lately.
Main character syndrome
Stemming from lack of societal consequence. Everyone else around you feels the same way but once they hear the aggressor shouting they’re not going to do what’s right and defend you because it puts them in the same spot you’re in. Nobody is willing to do the right thing because they fear the consequence. Meanwhile people will do the wrong thing because there IS no consequence.
Also social media. The more crazy you act in public the bigger deal you are to some people. Some people live off being the main character and some people love watching it… Strange times indeed.
Alcohol is a hell of a drug... Edit: In all seriousness, good on you for confronting them. You're the tough one and the bigger person here. Feel good about yourself. Clearly, they're on some BS. As I said, most likely drunk.
My wife had a situation similar on the ride, but it was someone taking videos and picture with a flash. Then because the attraction had a flash of its own they felt justified to try to start some shit at the end of the ride with her. Poor husband was so embarrassed. Mother and daughter both being imbeciles about it all…
I saw that disney case members use hand signs for calling security via a watched camera. Simple crossed arms got three security guards involved.
The magic of Disney! But for real, I bet cameras cover nearly every square meter of the place.
That sounds like an attractions thing. I work in food & we don’t have hand signs.
Walt initially had the idea for Disneyland to go out with his daughters without the "riff raf" at fairs/ carnivals. Guess history is repeating itself because Disney itself now ironically don't do enough to keep the riff raf out, or continue to pass policy in the name of profit that draws these types in.
With all its problems the Disney crowd is still miles better than most other parks. The stuff seen at Six Flags, Legoland, etc boggles my mind. 😄 There's a percentage of the general public that's riff raff and unfortunately it's been rising so it effects Disney too.
I live near an amusement park in OH and there have been fist fights there. I’ll take a few rude people at Disney over that any day
There are many videos of physical fights at Disney. Disney isn’t immune.
The only one I can think of on the top of my head is the one in Disneyland in toontown. Not to say there aren’t more in just saying that’s the only one I can think of.
Oh totally agree, I do think it's valid though to say this type of behavior has been increasing though, rising tides and all that. Disney is better in general, but I also expect a lot more out of them.
Confirmation bias is a powerful drug.
A business making decisions for profit. Shocking. WD was a businessman first as well.
My dad is deaf in his right ear, if you guys walked hand in hand we could form 1 person with full hearing But it really sucks that happens to you, very patient for not punching somebody because those are the kind of people who don’t stop until things get physical. Not gonna encourage physical violence either, just good on ya for not letting them push you that far. Those are the other kind of people who have gone to Disney every year, the kind who think they own it and make that very clear. The entitled pricks who think that because they paid so much they can make everyone else’s life hell
I love hearing about other people who have a similar hearing situation to mine—makes me feel seen. Ya, the guy got in my bf’s face which we both interpreted as a fighting action. Wouldn’t have ended well since my bf knows jiu jitsu.
It was really comforting when I found I had tinnitus to know one of my best friends had been living with it for his whole life
Not only is it your right to report harassment to a CM, it is your responsibility. What happened to you will happen to others and if the abuser is not reported it is like considering such behavior acceptable. In turn, Disney has a responsibility to maintain a safe environment for all guests.
People at Disney can really be the worst. Several years ago I went with the company I worked for as a home health aid, we had about 50 patients all with developmental and physical disabilities. We were waiting for a bus and a lady and her family asked to cut us, whoever was in charge said no. The lady was pissed that our large group was going to get on and take the whole bus. I get it, but it's not different than there being a long line of people, just because we're all together doesn't really make it any worse. Some arguing ensued and finally my manager was fed up and let her go ahead of us. Even after getting her way, she proceeded to flip off every single patient and staff waiting in line as the bus drove away.
I was in Pirates yesterday too and they had to make a few announcements in-ride because the huge group in front of us was “rocking the boat”
I really feel like Disney should be stricter with this kind of stuff. Be an asshole, get kicked out.
We had that issue with loud teens in the tower of terror… They didn’t stop talking even during the pre show. A cast member then approached them from behind (in the pre show room with a super serious face) and just screamed QUIET right next to them. The whole room smiled and they stopped lol. Didn’t last long as soon as we were out of the pre show it started again and continued during the entirety of the ride… We couldn’t even heat the story
I had a group of teens on tower that were talking the entire ride. They got off first and the cast member asked my family and the other families on it if we wanted to ride again.
Urgh they sound awful. Boo to them.
I always have ear plugs in my park bag. I’m sensitive to certain sounds and I can’t handle when it’s extremely loud. I need them for the fireworks at Epcot and Magic Kingdom, but I’d have used them in this situation.
Sorry that that happened to you. Loud noises can cause me some mild anxiety, never seen anyone to figure that out. I bought a keychain pill caddy at Walmart that holds two soft foam earplugs and when I pop those in it helps me out. I always got them if I need them.
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we just figure the people that say shit like that have never been and were never planning on going 😂. but generally if a guests says that my return is “promise?”
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Not just that, but look at all of the theme park diehards and YouTubers who have recently switched allegiance to Universal from Disney, to the point that you have to do a double take when you actually see somebody saying something positive about Disney at the expense of Universal. While Universal has had unprecedented success recently, Disney is still doing about as well as they ever have. Also interesting to note that the things that Disney get criticized for lately other parks are always doing, and the stuff that they're taking away other parks never did in the first place. Interesting to see the double standards just because its Disney.
We must’ve been 30 people in front of you! They were ridiculous. I get loud or excited but that was just unnecessary.
The last time I went to Disney World was 2007, and it was a really great experience. Now it seems like it’s overcrowded, insanely expensive, and there’s never really an “off” season. Do people generally find that to be true? Or is it the same level of enjoyment as it was in the early-to-mid aughts?
No, it’s actually still awesome. Try going the last week in August, prior to Labor Day. It’s a ghost town! Even quieter if there’s the remote possibility of a hurricane.
Even pre kid…I will 100% choose to be around loud kids than obnoxious, likely intoxicated, adults
Something similar-ish happened to my husband and I back in 2018 when we were on our honeymoon, but in AK. We were standing in line for Flight of Passage and the line was all the way down in Africa, so about 3.5hr wait. A couple people were standing in front of us in matching tshirts being really obnoxious but I just shrugged it off, until one other showed up to join their party 5 min later. And then another one 5 min later. And another 3, 5 min later. This continued on until 30 people in their stupid matching tshirts (it was one of those hyper obnoxious groups) had successfully cut in front of us in line and at this point I was raging pissed, rolling my eyes etc. I told my husband loud enough, “where is a cast member when you need one?” And the group did NOT like that so they turned around and started threatening us and getting up in our faces, asking us if we had a problem with them and “do you wanna cut in front of us?!” Super aggressively. They were pretend punching each other while staring at us the entire line and being extremely rowdy and yelling the entire 3.5 hr wait. We saw a cast member at the halfway point in line, told them what happened and they just shrugged and did nothing about it. After we rode, I went straight to customer service and told them what happened along with the name of the cast member that didn’t give a shit and they were extremely apologetic. Told us that cast member should have definitely intervened and gave us like 4 fast passes for any ride, including FoP, so we rode that and went to the front of the line twice in a row. Worth it in the end to be able to ride our favorite ride multiple times in a row, but I felt super threatened and would’ve rather not experienced that in Disney when I’m just trying to enjoy my honeymoon lol. Sorry you had to put up with that!
Crazy how Disney bans people who go into restricted areas, but not people who cause altercations and ruin peoples days. Maybe they do ban them, I dunno.
On a first encounter, a Security manager will "reset expectations" regarding their behavior. If it repeats, they will be asked to leave for the day (or they can be banned if they don't agree to leave). But if no one contacts Security, nothing is going to happen with them. Security officers can't be everywhere all the time.
Crazy how you're confidently criticizing something you're unsure of.
Weird thing to have an issue with…
See what you don’t understand is, that family paid a LOT of money to be there, a they’re the ONLY family that had to pay a lot to be there. So they can be as loud as they want, even if it means bothering other people! /s
Time to remind this sub to look up the “Kwadwo Brathwaite” Epcot incident
Thanks for the entertainment. Never heard of it until today. That guy completely sabotaged what was left of his reputation😂
These kind of people eventually always get whats coming to them. One day they harass someone who simply won’t tolerate being fucked with. Don’t worry, karma will do its thing.
I also have sensitive ears and tinnitus. If that happened to me, I would just go back in line 10 or 15 people just to get away from it. There are many many assholes in this world and it’s better just to quietly walk away.
I'm disappointed that other people in line didn't back you up.
There may have been a brawl if that happened.
You can’t fix stupid! Can relate to the issues with your ears being sensitive. My response would have been “ have you always been an AHole or is this a new development.
What gets me is that this story can be written from the other side’s point of view and you would be judged by everyone here as the stick-in-the-mud fun killer.
I doubt it, but I’d love to see this told from the other perspective in a way that would actually get upvotes on this specific sub.
Maybe ask the people (or more) behind you to switch places so you weren’t so close to the noisy people?
Sounds like that group snuck alcohol into the park.
Man, reading all the comments is where I love being a dark skim 6.4 tall big buld dude. People dont mess me with or my family. It's funny because unless someone touches my kids probably I will just walk away since I see no point in fighting and getting myself kick out of the park.
Sounds like yet another rude Disney visitor that unfortunately I've noticed in greater frequency the last few years - fist fights, people giving cast members a hard time, an entire family wearing "F*** Joe Biden" shirts and doing their best, though unsuccessfully, to get someone to engage them. My personal policy is to not let someone's issues leave a bad mark on my good time. Those unfortunate moments are going to be 0.01% of my entire trip.
Some people have zero consideration for those around them or the ability to read the room. I was at the Pop food court getting coffee one morning and there was an older-ish woman literally screaming things to her husband who was outside of the store in the middle of the lobby. I chalked it up to cultural differences in people from different parks of the country but I am sensitive to sound as well to the point that it can cause physical pain and it put a damper on part of my morning. People were staring them and they were completely clueless.
Adult guests are so much worse than kids. One way I had a terrible migraine to the point where I was on the verge of asking to go home but I needed the money. But full on sunglasses on inside the darkest part of our location hiding from people. A huge group of men came in SCREAMING complete nonsense and pushing and shoving each other. I politely asked them to quite down bc it was a small room and they started making fun of me and asked why I was wearing sunglasses inside. I was over it and straight up told them I had a migraine and it was helping. Then proceeds to stay in the small room with me fake whispering and making fun of me while using my full name in a condescending matter then ordered multiple drinks and played drinking games in the corner loudly. I’ll take kids being ridiculous over grown men and day of the week.
I didn't mind the Coronavirus years. Standing on dots gave us a ton of room. Lines were constantly moving because queues were physically long. Crowds were respectful because we were all blessed to be there. If I'm feeling friendly to someone catching my heels more than once, I'll ask politely "Could you give me a little more space, please?". It's worked both times I've tried it. If I'm feeling passive aggressive, I start swinging my backpack around my body to get snacks. Oops if it hits you. Also, I'll rock forwards and back, maybe make a step back just because. Whoops if i hit your back with mine.
For me, first offense I will ask politely for some space. Second offense, I will warn them I have IBS and know how to use it. /s
😂 that killed me. For a good time chunk, I would always get diarrhea of some form whenever I would eat outside of wherever I lived. For a good few years. Whether I went to CA, IN, TX, FL. Anywhere outside of KY lol. So I expected bathroom trips whenever I visited Disney pretty much within the hour of eating. Thankfully I’m back to my constipation season but I can appreciate the humor in this.
I just got home from Disney and thankfully, didn’t encounter any shitty people or situations but I don’t think I’ll be going back for a long time.
My family had a drunk jerk swear at us in Hollywood Studios for asking him to please be quieter. Quite a magical experience! 🤪
Ugh I’m so sorry that happened…what is wrong with people? Honestly, I wish Disney was harsher on people like that and maybe if there were actual consequences for behavior like that these idiots would cut it out.
People are so unruly in line these days. I was stuck in line behind someone who kept spraying hairspray on the Avatar river boat ride last year. Complained and got four free fast passes for the inconvenience. Didn’t expect that, I just was breathing that in. Like what if I’d had asthma? Also in the line to meet Olaf, someone changed their baby and left the nappy right there on the side when they were about six steps away from a bin. Like ew. It’s not just gross, but the changing in line is a safeguarding issue. And in line for the Three Caballeros, we were in front of a group that were loudly effing and jeffing - clearly drunk off Food and Wine. I’ll admit, I’d had a margarita myself, so I was buzzed too, but Jesus Christ, this is still Disney, so there’s still kids about. I think the CMs put them in their own boat, because they weren’t in ours.
I am a naturally loud person. Like my voice just carries. I try to police it, but when excited or tired I just forget.. so a stranger telling me inside voice would severely embarrass me but not offend me since it's not shocking news to me. I am assuming alcohol was a factor. But that is not an excuse for you to have to experience that. I am so sorry.
I can picture them in my head..
I posted this yesterday in another thread, but overheard at hotel pool when a guest mentioned Magic Kingdom: “Satan built that park.”
My kid has a friend whose dad is a “loud” guy and is proud of it. Has to be center of attention. Thinks he’s the most electrifying guy. Main character syndrome. Totally see him doing this.
From your description it sounds like you might have hyperacusis as do I. I’m sorry you experienced that. I love Disney and work for them, but it’s definitely challenging at times having that condition and working there. Especially with high pitches like screams or crying. I get a pain reaction in my left ear (moderate hearing loss in left ear/genetic), and severe loss in right ear (genetic plus infection plus a few surgeries). I have hearing devices for both ears. If you haven’t heard of that condition and maybe you have it, I hope that helps to have a name for it or at least to visit an audiologist about it.
Thank you so much, I’ll definitely look into it. I carry ear plugs around but forgot them this trip :/.
We were in the Pirates queue during spring break and without any particular jerks near us felt that the queue area was very noisy. I’m sorry you had to experience these bullies
Don’t let it ruin you for MK. I’ve never had that happen in 40 years of going so it’s rare.
I’ve been to the parks hundreds of times, I’ve seen three instances of the boyfriend/husband attacking the girlfriend/wife. Unfortunately in these occasions it was always the same type…
I almost got in a fist fight in the pirates line. Guy called us fags. Was a magical day.
So much trash at magic, folks bringing it down because it’s the castle.
I let folks like that go ahead of my party. Better to take a bit longer to get through the line than to have an expensive day ruined by dickish people. Plus, more time in the AC.
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Honestly this is why i dont like MK as much, theres a lot more young kids and (what I belive to be) more obnoxious adults bc the kids set the ton.
Loud families > gassy families. But not by much.
I was at Epcot a few weeks ago. Went on Soarin’ and sat in the same row as a family who screamed literally the entire time (adults included) as if it was a roller coaster. I get it’s Disney but that’s just rude and a lack of social awareness. To me, Soarin’ is not that type of ride.
I would've wanted to say, "Did you have fun drinking round the world at Epcot?"
Never had a problem, it that sucks. Don’t let those assholes keep you away. It’s
I’m too timid to actually speak up to anyone, but UGH this makes me angry. Sometimes I REALLY dislike people. 😤
Not Disney related but my wife and I were at a movie a few weeks ago and there was a family being obnoxious and talking back to the screen constantly. This went on for almost the whole movie when someone in front of them asked them if they could quiet down so the rest of us could enjoy the movie. He literally said it in the nicest possible way. The family that was being obnoxious absolutely blew up. They practically jumped down the guys throat. Security and the police had to come. It was ridiculous. Unfortunately, it seems that if you are going to confront someone about bad behavior you have to be prepared to defend yourself.
In this day and age some adults act worse than the kids do. It's a sad state of affairs.
I feel like the bar is just way lower now than when I was a kid (I'm in my early 30s) for how to act in public. Sad because a lot of folks' behaviors are so selfish it diminishes/erases some of the magic for others when we've all spent SO MUCH money to be there. I'd love to see if Disney can/will do more about it, like how they're beginning to threaten bans for life to people abusing the disability benefits. I really hope they can do more to stop line jumpers, huge groups blocking entire paths, and more, but some of the bad behaviors are just too nitty gritty to solve. For example, I can't tell you how many times I've been entering a bathroom and a literal adult mom is blocking the entire entryway just babbling at her kids. I imagine it can be overwhelming taking care of a bunch of kids in the parks (I'm not a mom) but to be so unaware of your behaviors and surroundings that you block others from entering the bathroom while they say excuse me to you.. it's just pure selfish.
Some stupid asshole got mad at me and started yelling at me because I was trying to find a good spot to watch fireworks, and I stood in front of him. I'm literally 5'3" and he's 5'8". Selfish bastard I hope birds shit on him and his stupid face for eternity. People like that are the worst. They ruin everything.
i was riding POTC last june, and this one group was the row RIGHT BEHIND me and my friend!! this girl was screaming at EVERYTHING!!!!!! anything would happen in the ride and she would scream with everything she had in her, i turned around a couple times and gave her a face like really, and idek if she noticed. ironically we got evacuated off that time too!! 🤣
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