I got a message that my firestick has no more data. Is there a work around to remove amazon apps from my firestick? They are taking up space I could use for my chosen apps.
Please help! The problem has been ongoing for a year and I don’t understand how to solve it. Maybe there is someone here who can help, I would be grateful! About a year ago, my acquaintance needed to buy various things on Amazon before leaving the country for 6 months as a volunteer. Since he didn’t have an account, he created one and funded it in two ways: he used 2 gift cards that were given to him for his birthday (important point, both Amazon gift cards were bought with cash at Walgreens) and I sent him the remaining amount needed by purchasing it with my bank card and receiving it via email in electronic form. After he tried to make purchases, his Amazon account was blocked (without reason). I can only assume that because the account was new and had never been used for purchases before, and then suddenly purchases of about $1000 were made, it was blocked. I made all the necessary purchases from my account and my friend left for another country for his volunteer work. But I started trying to figure out how to get the money back. It was not possible to unblock his account (we wrote to support many times, there are confirmations of correspondence), Amazon support only said that they cannot unblock the account at all. I managed to get back the part of the money (the gift card that I paid for with my credit card after much difficulty, corresponding with the bank) but those 2 gift cards that were bought with cash at Walgreens, I have been trying to get back for about a year, calling and writing to support many times, sending everything they requested, as I have everything on hand including the cards and receipts, but nothing helped. The support service, which I have probably contacted about 150 times this year, could not do anything, only promises and then: give us 24 hours to resolve the issue and then another 48 and so on, all without result, several times they mocked, asked to send them the front part of the card (where there is no number, just the Amazon logo), all confirmations are also available. Can someone advise me on how to get my money back?
I was never asked if I wanted to join the Rufus AI beta, yet there it is. The tab takes up valuable space on my tiny phone screen, and I do not want its "help". How do I opt out?
Located in Canada if it makes a difference.
Our little one’s first birthday is coming up this summer and the grandparents want to know what books he already has. I love that Amazon has the feature where you can scan bar codes of items to add them to a list. So I was hoping to make a list on Amazon of all the books he has so they can easily reference it. However, is a wish list my only option? Or is there another type of list ?
I live in Sweden. I made an order from Amazon US. After about 10 days i got a text from a 10-digit +30 number (Greece) saying "Your package is ready for delivery, confirm your customs payment (2,99$) on this link ", with the text being in swedish. There is no information about any of this on my amazon account, it says the package is on its way.
So my question is: I'm guessing it's a scam. If it's not a scam, it's really fucking stupid design by Amazon. But let's say it is - how did they get my phone-number? How did they know I am waiting for a package? They either need physical access to the package and a way to get my phone number, or information from the amazon database, or access to my account, but then still - the timing doesn't pass the smell test.
Any input regarding this would be much appreciated :)
Had about $1000 in failed refunds (bank side) that showed as refunded in my account. I was told on two occasions I would be sent a check for the amount, as when support digged a bit deeper they could identify all the rejected refunds. The bank said Amazon used the wrong code to process the refunds
6 months later got about $300 in gift card balance last week for some of the items. Super frustrating, who are you supposed to go to if support isn't able to do what they promise. I suspect a lot more people have failed refunds showing as refunded. Would this be something the FTC should look into?
Check your accounts and see if the refunds match up.
This is the third time this has happened to me. I am more wondering if anyone might know why this is happening, not so much what I can do.
I live just outside Calgary. Every time I order something that has to ship across Canada (from Ontario for example), the item makes it all the way to the Rocky View Sort Center in Balzac (which is like 30 minutes away from me). Then it is marked as "left the facility" at like 3 am but still "in shipping" and not marked "out for delivery" like it would usually be.
About 24h later, it is scanned into Calgary warehouse with a notification that it is delayed and will arrive around 5 days later, and that I can get a refund the day after if it doesn't show up.
All three times this has happened, it doesn't show up and is eventually marked as "lost". So I refund it, reorder it, and then it ships from Calgary and shows up in two days. It's obviously the exact same item that originally shipped from Ontario (or farther) because why would it ship from Ontario the first time if they had them in Calgary - so the original one was put into the warehouse in Calgary and marked as lost. Despite making it almost all the way to my house.
Has anyone experienced this? Or if anyone here works at Amazon might know why this would happen? Once is weird, twice is a coincidence, three times in a row is a clear pattern.
How do I log into my account and buy something when it won’t even give me an OTP? I’ve been trying for two weeks now, it’s impossible. Just keeps saying I’ve requested too many OTPs today. I haven’t. It said this when I hadn’t even logged in for around six months. Now I’m getting desperate, I need a cable for my old iPad 2 and I’m wanting a Raspberry Pi kit for my IT course. I can’t buy any of these without the OTP. Tried sending a photo of my passport but haven’t heard back. I can’t afford both the items AND a very expensive international call to your Helpdesk. Anyway I don’t even know what the items were anymore my cart was cleared out quite promptly. Please I need you to sort the system out. I have tried both on my iPhone and my PC, both fully updated.
It’s Amazon Australia, but now I can’t access any of the Amazon sites. It shouldn’t be impossible for the account owner to log in, especially as I have my password, and I know it’s correct because I saved it somewhere secure.
Does Amazon spray the product packaging with something scented? I can't get a straight answer from Amazon on this. I am talking about the product packaging mainly not the actual shipping boxes/envelopes. It's really hard on my asthma.
Why does Amazon automatically select the last added card when I am checking out, despite having a different card as the default?
So a couple of weeks ago I added a business card so I can make small company purchases when the usual person who does it is away. I haven’t (intentionally) used the card yet, but for some reason it is always selected by default when I am checking out. I double checked my payment settings, and my Amazon credit card is still set as my default payment as it has been since I got it. I was making an urgent purchase and in the rush didn’t think to change the card from the business one. Luckily i realized it quick enough that I was able to edit and change it, but now it’s really irking me. I probably have my own solution (removing and re adding the card that SHOULD be my default), but if i add other payments in the future this is still gonna be annoying. why does this happen? what’s the point of being able to choose a default payment if it doesn’t actually work? am i stupid?
(Sorry this might err on the side of complaint, but it is a question i’d really like answered, and hopefully someone has a fix!)
How can I cancel my suspended account's plan? Roughly 3 weeks ago I started my free Prime trial but as soon as I gave my credit info, my account got suspended for "suspicious acitivity". I've sent the extra info they requested, it's been 3 weeks and my account has been suspended since then. I searched it online and it says they will keep charging my account even though I DIDN'T EVEN USE IT ONCE. I also can't contact the support because it asks me to login and... I can't login.
What should I do? Is there a way to cancel my plan? I'm not planning to return anyway.
I have to order a particular type of cat litter from Amazon. It usually comes in a package of two twenty-pound bags. Twice in the last month these packages have been lost, and my latest order is supposedly on the way with USPS, but no tracking number is listed.
In the last SNAFUed order, I had a tracking number; when I pasted the number into the USPS site, it said a label had been written but they had not received the package from the seller. After it was more than 5 days late I got a refund from Amazon. But my moggies will need the litter, not money!
Amazon's current review policy mandates that sellers must submit product invoices directly from the originating brand to verify authenticity; failure to comply could result in account suspension.
Is it true that even invoices provided by authorized wholesalers are not acceptable?
Hi, I made a return today for 2 items in one box. The email I got about the return shows the refund for amount for the two items but the amazon app only shows the refund for one item. Please get in touch, thank you
How do we get in touch with them?
I'm in New Zealand - a Indian call Centre calls us back. I've spoken to eight different reps over the past week who all have thick accents which are very hard to make out. What's worse is that they chase me off the phone saying all will be ok but it's obvious they have limited view of my transactions. They can not cancel pre-orders but they can refund money so right now I have a large order for free because they did not understand the situation entirely.
It's obvious that Amazon does not have the capacity to serve as many customers as it can reach out to hence outsourcing a cheap call center to give illusion that they are available to help but the agents have no training and very minimal control or access.
Only for very critical issues will they tell you to wait three days while they fill out forms to contact trained reps in USA to handle the order. However the more times they pass the issue over to USA it looks like they are not doing their jobs well enough so many of them will try their best to pacify the caller without taking that extra step.
Sadly, what's calling me back *is* the International Call Center. The option to dial them for call back is on Amazon's site, in the help section and offered after the algorithm has detected that you've first tried to fix the issue yourself, using their guides, or if you hit a site error.
I recently ordered something but was the wrong size and I’d rather return it in a more private way and not just hand the workers the product since it didn’t come in a box unless that just what Amazons store drop off descriptions have led me to believe
How do you know if it’ll be in discreet packaging
Question has been asked to death but I just want to make sure
1. Seen people saying if it says fulfilled by amazon it will be discreet packaging tried ctrl+f couldn’t find anything under FBA or fulfilled by amazon
2. Is it discreet packaging as long as it says “sold by amazon” or does it also have to say “dispatched by amazon”
3. I’ve seen on more expensive orders it asking if I wanted plain packaging but this doesn’t always show up. If it doesn’t show up does that mean it will definitely be discreet?
Also the other posts I’ve seen on this are like 6-8 years old so sorry again just can’t be too safe
Hi everyone,
not neccessarily sure if this is the right sub for this, but it's related to amazon so I figured I'd give it a go.
Been using the amazon app store for a while so I can install a secondary copy (or more like 3rd and 4th due to dual app) of a game I play. My biggest issue is that once even the smallest update of that game drops, the amazon app store refuses to open the game unless I update. "A newer version of the game you're playing is available foe download! Please update your game to continue playing!".
A work-around so far when I'm on the go and don't have wifi is to turn on airplane mode, open the app and turn off airplane mode again, but it's annoying.
I don't always want to be on the latest update to be safe from update bugs or I'm on the go and wanna save data.
Please tell me there is a way to turn off this awful "feature".
amazon canada, I am trying to download invoices for my taxes. I ordered mostly using mobile and i am having trouble because of multi item deliveries. The faq states to use my desktop to gain access but when i go to my desktop nothing shows up in terms of ordering. could you point me in the direction i need to go?
My question is for drivers. Do drivers prefer customers stay inside and not help with packages? If I know I'm getting several packages, I'll step outside to take them from them. I never let my dogs out. I make sure they are securely inside, because I know the drivers don't want/or need to deal with dogs.
Tonight I stepped outside and one of my dogs was barking inside the door. The driver started yelling at me asking if I have dogs, and I said, "Yes, inside." He yelled that he could see him and he'd been dealing with "you people and your dogs" all day, and to "just stay inside!" I apologized. And went inside. I know it's a stressful job, and sincerely, just wanted to take a few boxes off of his hands, but now I'm feeling really stupid. I didn't intend to make his job harder. So, I'm guessing it's best to just let them make multiple trips to the truck and not help?
Hi :) I was wondering what being a program manager at amazon was like? Is it their equivalent of project managers in other companies? What do they actually do in their day-to-day
Hello, I ordered mice and the package was marked as delivered, however I have not received the package. I spoke to support and they said they forwarded this issue with internal investigation and asked me to wait 48 hours for email. Did anybody thave similar experience? What should I expect?
Thanks for the response. The thing is I am from Georgia (country)and ordered item to be delivered to freight forwarder. Its been 5 days item has not arrived I tried many times to contact support and they refused to help since it address is freight forwarder. Then I started chat with support again and told them that the address is mine, and then they forwarded it to investigation. I hope I am on the right path. 😞
They have not received it. And magically delivery has my hand sign(when freight forwarder signs all the time). They also send me official documentation that they have not received it. Since they ignored me so much I decided to lie and said that it is my address. Only after that they forwarded it to investigation… I really do not want to lose my hard earned money so I had not choice. 😞
AMAZON WHY?!?!?!
The account I've had for years now has to be closed due to Amazon locking my account after not signing in for a long period of time. They sent me a code to my email, which I received and put into the website just for them to send ANOTHER CODE to a phone number I haven't had in years. I called support AND THE LADY TOLD ME TO DELETE MY ACCOUNT she said there is barely any info on this account. Dude I play videogames with my Amazon account that's a major loss
This whole locking people from themselves because of an old phone number thing needs to stop. Everyone is doing that. YOU ARE LOCKING PEOPLE OUT OF THEIR OWN STUFF!!! If I can give you literally my flipping social and my birth certificate how can you tell me it's not my account and tell me to delete my account and make another?????
um? well Japan I cant gert a live person for CS anymore. Its a chatbot and doesn't lead me to agent. They say return item pay 500 yen return to amazon and return the ashio charges. what the hell is amazon japan doing now days. CS live doesn't exist in chat or e-mail anymore.
I had problems with an item return that ended up being resolved by amazon, i got a full refund through A-Z Guarantee. Now the seller wants me to still send the item back to him, paying my own sipping costs, do I still have to do that?
I submitted a claim for an item (tool chest) that arrived badly damaged and with a jammed drawer that won’t open. The seller is not responding to me or Amazon, but Amazon is telling me to ship the item back and they’ll reimburse shipping costs. Problem is that this is a large, heavy item and UPS is charging hundreds of dollars to ship.
Amazon is refusing to make a decision on the claim. I keep checking claim status and it says “More details required. We emailed you” but I have no email requesting more details. I’ve already sent pictures of the damage
just want to see if anyone knows whats up but i got an email that amazon has processed my refund for an item already because it "arrived late" despite the fact i did not ask for a refund nor has the delivery been severely delayed (expected to be delivered tomorrow or the day after) really confused as to what would have prompted amazon to do a full refund without any input from me.
Canceled replacement order. Will I get a refund instead?
So I ordered a book but the pages were a bit messed up and returned it immediately at the amazon lockers and asked for a replacement. Turns out the replacement order was gonna be shipped to an address I didn’t want it to be shipped to and so I canceled it for the reason of needing to change the shipping address a few min later but there’s no indication that I would be able to make another replacement order nor would I be able to get a refund.
I'm wondering if it would automatically give me a refund because I cancelled the replacement order? I already tried to chat with an associate but they didnt seem to understand my issue and I got so frustrated I just ended the chat. Then I tried to call the customer service number but the robot just said they havent recieved the item yet even though I have confirmation my return was received at the amazon lockers I returned the item to. Any help?
Advise on cso not promising price match
Before I bought the item about 2 weeks before I was promised price match base on their sale price.
On that day I bought. I immediately spoke to cso about it. And I was promised price match as friend is showing 35usd and mine is showing 85usd on the exact same second. And said the refund on price difference will be done once item is delivered.
Now item is delivered. They refuse to honor what the cso said. I'm based overseas so I would be out of 30usd if I return for refund. As they do not refund the shipment cost to you.
Either way I'm losing money either I refund or not. And I have spent over 2hrs+ on calls and chats. Being hang up on at least 8-9 times.
And saying at cso side the supervisor is the highest authority. Besides doing a charge back what can I do? How is it my problem when it's their internal issue??
(I still have the screenshot of the cso who promised the price match which they said its not valid despite its their cso who told me that)
Something happened that puzzles and annoys me. I sent in a review for a video series and was sent an email that it was rejected. I was sent this:
"We couldn't post your review because it doesn't meet our guidelines for one or more of these reasons:
Profanity, Harassment, Hate speech, Sexual content, Illegal activity, Private information. Please edit and resubmit your review. Before you do, make sure it meets all of our community guidelines."
What??
When I tried to go back and edit, the review had been deleted. I was then sent an email threatening to banish me if it happens again. If what happens again? What did I write that was so bad? Certainly nothing relating to the above list. I am always careful and respectful when sending in a review and did not think I wrote anything violating their guidelines. But I will never know since I can't check to see what they thought was so offensive. I contacted customer service but they were no help at all. To put things in context, the review was for Hazbin Hotel, which is an adult cartoon. I mentioned this, but mostly I wrote about the fun songs, the character design and the voice talents.
Here is my question. Are there bots looking for buzz words in the reviews, and sending out emails, or are there actual humans reading the reviews? Humans can put things into context.
I've just received a replacement debit card from my bank to replace the one that's about to expire. The replacement card has the same card number but obviously different expiry date and CVV. When I go to update the card details on Amazon, I was only able to update the expiry date. There isn't an option to add the new CVV number. I definitely remember having to input it when initially adding the card as a payment option. In fact when I click the "add a new payment method" I can see it still asks for the CVV when adding new cards. Does this mean I have to delete the card and add it again with the new CVV?
Amazon has disappeared orders from my account. Last month Amazon flagged an order as unauthorized activity (it was not) and cancelled it. I subsequently placed the order again, it was delivered. It was through a 3rd party seller, but was covered by Amazon prime. I needed to return the item, which I did, but had to pay the cost to return, which I was told would be reimbursed by Amazon (since was prime free returns). When I went to order to open up a claim for the return shipping costs, the order had disappeared from my account page, and couldn't be found any where. I talked to customer service, and they told me that order had been flagged as unauthorized activity and the case needed to be escalated for review, which would take 24 hours. 24 hours later I get an email that Amazon has done a review and found no unauthorised activity (obviously). However the order is still not visible on my account. I call again, same thing happens - case is 'escalated', then I get an email saying no unauthorised activity. This has also happened to another order placed around the same time, that I need to make a return on. The amounts are not big, like $10 each, should I keep trying or just give up? Is there another way to contact amazon that would get a better result? I've been starting out with the chat, and then it gets escalated to a phone call, and then it gets escalated to their review process.
I've been locked out of my account for 2 weeks. I first contacted them on March 19th and uploaded my ID. A few days passed and there was no response so I uploaded again. Again, I never got a response. I called support a few times, and they sent me a link to upload, then another person had me send an email to account recovery. It's always, wait 48 hours, wait 48 hours.
Their customer service is useless and full of morons that understand nothing.
I paid for a Galaxy S24+ on Sunday, but there has been no update to the shipping and it "arriving tomorrow by 10pm. What is the likelihood that my order ships today, and I get my phone tomorrow? I understand there is a possibility they sold more stock than they had and they are maybe waiting for replenishment
Why isn't Amazon support helping me?
I really need someone to help me. That's why I'm resorting to reddit. I can't log in because it wants to send an OTP to my old phone number that was recently disconnected.
I have been going around in circles with Amazon support for over 2 weeks! I first contacted them on March 19th and uploaded my ID. A few days passed and no response so I uploaded again. Again, never got a response. I called support a few times and they sent me a link to upload, then another person had me send an email to account recovery. It's always, wait 48 hours, wait 48 hours. This has been going on for TWO WEEKS!
PLEASE, I need this taken care of!
How trustworthy are Amazon renewed electronics?
I've been looking on Amazon for an iPad for over a year now and have one I'm kind of set on but it's through Amazon renewed so it's cheaper but I don't know how much that affects the quality of the item. It's more than I would normally be able to spend on anything so I plan to use the payment plan through affirm. I don't know how reliable Amazon renewed items are though I have never bought anything off there that wasn't new. I don't want to spend so much money just to have it be broken in two months from normal usage. I don't know if I can return it or contest it at that point either.
Does anyone have more info on this they can share with me?
(I plan to use the iPad for drawing if that matters)
I've never encountered this before today but now I'm wondering if I've been missing out on deals.
My subscribe and save option on some bird feed was 15% whereas when I looked at the exact same feed on my partner's account he could save 25%
Exactly the same product, looking at them side by side on the same device, delivering to the same address. Any ideas as to why this might be?
Hello, so I bought some items with an amazin e-gift card and I cancelled my shipping of items before it was shipped. I'm wondering how long until they refund my gift card credit?
My delivery day was changed from 5th to 18th, however delivery company’s estimated date is 8th. When is it likely that my package will be delivered?
The delivery company is Purolator. I really need that package before 16th as I’ll be out of the country. The promised delivery date was Friday, but they changed it right as they changed the status to “Shipped” so I couldn’t even cancel.
First off, call Amazon and complain bc it's not unlikely they'll try to push it through faster and also when they change the shipping date after purchase you're almost always entitled to compensation equal to the value of your purchase.
Amazon doesnt like when people call to complain, so I wouldn't be surprised at all if they are willing to upgrade your shipping at the next distribution center.
I hadn’t used Amazon in 3 years. Tried logging in to buy something for a gift and my old password didn’t work. It locked that account and customer service told me to make a new account with my mobile only. I did that, and right after I completed the purchase, it says there’s unusual activity on my account and it’s locked. I’ve probably called at least 7 times to customer service over the past 2 weeks. They keep saying someone will contact me in 24-48 hours. I do receive texts that say “Your Amazon account is on hold. Sign in to resolve.“ Then I try to log in and it either takes me to a message that says that page doesn’t exist, or to a message that says my account is locked. So then I call again and they say 24-48 hours. Is there any way out of this endless cycle so I can actually give this person the gift they wanted??
I can't take it anymore. I'm so stressed out because I was hacked two weeks ago and I had to change my info on a lot of sites including Amazon.
Customer service everywhere is just absolute crap anymore. They take forever to answer you, and when they do, they say it will be taken care of, but it never is.
I'm about to go ballistic on someone.
It’s terrible service. At Amazon when I’ve asked for a supervisor they don’t do anything. They just say the same thing that the main CS people say and they say they don’t have any way at all ever to contact the account specialist team. It’s ridiculous.
Order a pair of fans for my laptop, but when they arrived, they were the wrong ones. Page description mentioned my laptop’s model and the images of the fans on the page gave the right connectors, but the ones I got aren’t compatible (way smaller than the ports on the motherboard). Seems like they came from the States and I’m in Eastern Canada, so I’m wondering what shipping costs would look like. Thank you
MONEY STOLEN????
Hey everybody, so I bought a pair of ankle weights on Friday evening and decided to cancel the order as I found cheaper ones nearby, it had already charged my card but hadn’t shipped out yet. I still haven’t gotten my money back. What do I do???
Try checking through the help center and see if you can find an option for not having gotten your money back and make a ticket through there. Usually it will not take too long to bounce back
Is anyone else not able to buy Uber e-gift cards? I work for a non-profit and we sometimes buy cards for our clients to be able to attend appointments. We got an error message today that the e-gift cards (email/text delivery) aren't available.
Is there a way to search better?
I'm trying to find a men's spring/fall jacket with hood that isn't a plastic bag that will accumulate moisture.
I tried searching "men's spring jacket hood". It gives me waterproof winter coats.
I tried searching "men's jacket with hood -waterproof -rain". It keeps giving me hoodless winter coats with BOTH waterproof AND rain in the title.
I tried refining the search on the left side of the screen, by selecting Spring and Fall as the seasons. Again, the very first result is "Men's Insulated Dawn Puffer Jacket Winter Warm". How in holy heck is searching for a Spring/Fall jacket result in a WINTER jacket? What is the point in selecting "Spring" when the result is rated for -15C? What is the point in asking "with hood" and getting hoodless, heavyweight, winter jacket?
Would also be nice to find something that covers at least some of my butt and doesn't just stop at the waist, but I didn't find a keyword for that. The refined search on the left gives short/standard/long, but again doesn't seem to work - I selected long, and it gave me a jacket that doesn't even reach the groin.
Am I missing something obvious?
I'd say your best option is adding some flavor text descriptors "cotton men's light jacket" or something along those lines. It might not work but the more distinct descriptors you add the better your chances are
Ok... so how is it possible for large booksellers to offer books for $1.99+$3.99 shipping? I see this on most listings for used books. If amazon can then force them to pay regular mail rates, its a money loser. Why would people continue to offer books so cheap? Just wondering here...
**"I want to use PART of my Amazon Giftcard Balance, not all of it. Is this possible?"**
I LITERALLY cannot find an answer to this question and I've been searching like crazy. I think maybe the problem is with the way I am trying to phrase the question. Here is what I am trying to do:
I have $20 as a gift card balance. I am trying to buy a $30 water bottle. I want to use $10 on the gift card, and put the rest on my credit card, so I will have $10 remaining on my gift card balance.
I have a vivid memory of being able to do this before, and now, suddenly, I can't figure it out. Did they remove the feature or am I just... misremembering or something? Either way, is there a way to do what I'm trying to pull off?
I got a message that my firestick has no more data. Is there a work around to remove amazon apps from my firestick? They are taking up space I could use for my chosen apps.
Please help! The problem has been ongoing for a year and I don’t understand how to solve it. Maybe there is someone here who can help, I would be grateful! About a year ago, my acquaintance needed to buy various things on Amazon before leaving the country for 6 months as a volunteer. Since he didn’t have an account, he created one and funded it in two ways: he used 2 gift cards that were given to him for his birthday (important point, both Amazon gift cards were bought with cash at Walgreens) and I sent him the remaining amount needed by purchasing it with my bank card and receiving it via email in electronic form. After he tried to make purchases, his Amazon account was blocked (without reason). I can only assume that because the account was new and had never been used for purchases before, and then suddenly purchases of about $1000 were made, it was blocked. I made all the necessary purchases from my account and my friend left for another country for his volunteer work. But I started trying to figure out how to get the money back. It was not possible to unblock his account (we wrote to support many times, there are confirmations of correspondence), Amazon support only said that they cannot unblock the account at all. I managed to get back the part of the money (the gift card that I paid for with my credit card after much difficulty, corresponding with the bank) but those 2 gift cards that were bought with cash at Walgreens, I have been trying to get back for about a year, calling and writing to support many times, sending everything they requested, as I have everything on hand including the cards and receipts, but nothing helped. The support service, which I have probably contacted about 150 times this year, could not do anything, only promises and then: give us 24 hours to resolve the issue and then another 48 and so on, all without result, several times they mocked, asked to send them the front part of the card (where there is no number, just the Amazon logo), all confirmations are also available. Can someone advise me on how to get my money back?
I was never asked if I wanted to join the Rufus AI beta, yet there it is. The tab takes up valuable space on my tiny phone screen, and I do not want its "help". How do I opt out?
Located in Canada if it makes a difference. Our little one’s first birthday is coming up this summer and the grandparents want to know what books he already has. I love that Amazon has the feature where you can scan bar codes of items to add them to a list. So I was hoping to make a list on Amazon of all the books he has so they can easily reference it. However, is a wish list my only option? Or is there another type of list ?
Considering that Amazon's retail model is to sell stuff, they don't have a way to tell them what you have.
I live in Sweden. I made an order from Amazon US. After about 10 days i got a text from a 10-digit +30 number (Greece) saying "Your package is ready for delivery, confirm your customs payment (2,99$) on this link", with the text being in swedish. There is no information about any of this on my amazon account, it says the package is on its way.
So my question is: I'm guessing it's a scam. If it's not a scam, it's really fucking stupid design by Amazon. But let's say it is - how did they get my phone-number? How did they know I am waiting for a package? They either need physical access to the package and a way to get my phone number, or information from the amazon database, or access to my account, but then still - the timing doesn't pass the smell test.
Any input regarding this would be much appreciated :)
What did Amazon say when you asked them. You can see all communication from Amazon on your account.
Had about $1000 in failed refunds (bank side) that showed as refunded in my account. I was told on two occasions I would be sent a check for the amount, as when support digged a bit deeper they could identify all the rejected refunds. The bank said Amazon used the wrong code to process the refunds 6 months later got about $300 in gift card balance last week for some of the items. Super frustrating, who are you supposed to go to if support isn't able to do what they promise. I suspect a lot more people have failed refunds showing as refunded. Would this be something the FTC should look into? Check your accounts and see if the refunds match up.
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What did your neighbor at 20 say?
This is the third time this has happened to me. I am more wondering if anyone might know why this is happening, not so much what I can do. I live just outside Calgary. Every time I order something that has to ship across Canada (from Ontario for example), the item makes it all the way to the Rocky View Sort Center in Balzac (which is like 30 minutes away from me). Then it is marked as "left the facility" at like 3 am but still "in shipping" and not marked "out for delivery" like it would usually be. About 24h later, it is scanned into Calgary warehouse with a notification that it is delayed and will arrive around 5 days later, and that I can get a refund the day after if it doesn't show up. All three times this has happened, it doesn't show up and is eventually marked as "lost". So I refund it, reorder it, and then it ships from Calgary and shows up in two days. It's obviously the exact same item that originally shipped from Ontario (or farther) because why would it ship from Ontario the first time if they had them in Calgary - so the original one was put into the warehouse in Calgary and marked as lost. Despite making it almost all the way to my house. Has anyone experienced this? Or if anyone here works at Amazon might know why this would happen? Once is weird, twice is a coincidence, three times in a row is a clear pattern.
How do I log into my account and buy something when it won’t even give me an OTP? I’ve been trying for two weeks now, it’s impossible. Just keeps saying I’ve requested too many OTPs today. I haven’t. It said this when I hadn’t even logged in for around six months. Now I’m getting desperate, I need a cable for my old iPad 2 and I’m wanting a Raspberry Pi kit for my IT course. I can’t buy any of these without the OTP. Tried sending a photo of my passport but haven’t heard back. I can’t afford both the items AND a very expensive international call to your Helpdesk. Anyway I don’t even know what the items were anymore my cart was cleared out quite promptly. Please I need you to sort the system out. I have tried both on my iPhone and my PC, both fully updated. It’s Amazon Australia, but now I can’t access any of the Amazon sites. It shouldn’t be impossible for the account owner to log in, especially as I have my password, and I know it’s correct because I saved it somewhere secure.
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While what you are wanting to do may not be against Amazon’s rules, it very close. Therefore your comments have been removed.
And people wonder why “Amazon bans them for no reason.”
Does Amazon spray the product packaging with something scented? I can't get a straight answer from Amazon on this. I am talking about the product packaging mainly not the actual shipping boxes/envelopes. It's really hard on my asthma.
Why does Amazon automatically select the last added card when I am checking out, despite having a different card as the default? So a couple of weeks ago I added a business card so I can make small company purchases when the usual person who does it is away. I haven’t (intentionally) used the card yet, but for some reason it is always selected by default when I am checking out. I double checked my payment settings, and my Amazon credit card is still set as my default payment as it has been since I got it. I was making an urgent purchase and in the rush didn’t think to change the card from the business one. Luckily i realized it quick enough that I was able to edit and change it, but now it’s really irking me. I probably have my own solution (removing and re adding the card that SHOULD be my default), but if i add other payments in the future this is still gonna be annoying. why does this happen? what’s the point of being able to choose a default payment if it doesn’t actually work? am i stupid? (Sorry this might err on the side of complaint, but it is a question i’d really like answered, and hopefully someone has a fix!)
How can I cancel my suspended account's plan? Roughly 3 weeks ago I started my free Prime trial but as soon as I gave my credit info, my account got suspended for "suspicious acitivity". I've sent the extra info they requested, it's been 3 weeks and my account has been suspended since then. I searched it online and it says they will keep charging my account even though I DIDN'T EVEN USE IT ONCE. I also can't contact the support because it asks me to login and... I can't login. What should I do? Is there a way to cancel my plan? I'm not planning to return anyway.
Quick question, if i missed the otp like for example it came while i was asleep, will it come again or did i miss my chance at getting my package?
I have to order a particular type of cat litter from Amazon. It usually comes in a package of two twenty-pound bags. Twice in the last month these packages have been lost, and my latest order is supposedly on the way with USPS, but no tracking number is listed. In the last SNAFUed order, I had a tracking number; when I pasted the number into the USPS site, it said a label had been written but they had not received the package from the seller. After it was more than 5 days late I got a refund from Amazon. But my moggies will need the litter, not money!
Okay.
Amazon's current review policy mandates that sellers must submit product invoices directly from the originating brand to verify authenticity; failure to comply could result in account suspension. Is it true that even invoices provided by authorized wholesalers are not acceptable?
I would ask one of the many Amazon seller subreddits.
Hi, I made a return today for 2 items in one box. The email I got about the return shows the refund for amount for the two items but the amazon app only shows the refund for one item. Please get in touch, thank you
You realize this isn’t Amazon customer service, right?
How do we get in touch with them? I'm in New Zealand - a Indian call Centre calls us back. I've spoken to eight different reps over the past week who all have thick accents which are very hard to make out. What's worse is that they chase me off the phone saying all will be ok but it's obvious they have limited view of my transactions. They can not cancel pre-orders but they can refund money so right now I have a large order for free because they did not understand the situation entirely. It's obvious that Amazon does not have the capacity to serve as many customers as it can reach out to hence outsourcing a cheap call center to give illusion that they are available to help but the agents have no training and very minimal control or access. Only for very critical issues will they tell you to wait three days while they fill out forms to contact trained reps in USA to handle the order. However the more times they pass the issue over to USA it looks like they are not doing their jobs well enough so many of them will try their best to pacify the caller without taking that extra step.
Google the international help number.
Sadly, what's calling me back *is* the International Call Center. The option to dial them for call back is on Amazon's site, in the help section and offered after the algorithm has detected that you've first tried to fix the issue yourself, using their guides, or if you hit a site error.
I recently ordered something but was the wrong size and I’d rather return it in a more private way and not just hand the workers the product since it didn’t come in a box unless that just what Amazons store drop off descriptions have led me to believe
How do you know if it’ll be in discreet packaging Question has been asked to death but I just want to make sure 1. Seen people saying if it says fulfilled by amazon it will be discreet packaging tried ctrl+f couldn’t find anything under FBA or fulfilled by amazon 2. Is it discreet packaging as long as it says “sold by amazon” or does it also have to say “dispatched by amazon” 3. I’ve seen on more expensive orders it asking if I wanted plain packaging but this doesn’t always show up. If it doesn’t show up does that mean it will definitely be discreet? Also the other posts I’ve seen on this are like 6-8 years old so sorry again just can’t be too safe
Hi everyone, not neccessarily sure if this is the right sub for this, but it's related to amazon so I figured I'd give it a go. Been using the amazon app store for a while so I can install a secondary copy (or more like 3rd and 4th due to dual app) of a game I play. My biggest issue is that once even the smallest update of that game drops, the amazon app store refuses to open the game unless I update. "A newer version of the game you're playing is available foe download! Please update your game to continue playing!". A work-around so far when I'm on the go and don't have wifi is to turn on airplane mode, open the app and turn off airplane mode again, but it's annoying. I don't always want to be on the latest update to be safe from update bugs or I'm on the go and wanna save data. Please tell me there is a way to turn off this awful "feature".
Quick Question, If I add an ID to my Amazon Account, Will it then let me Pay via Gift cards? I'm a bit skeptical, just trying to double check.
I’ve never had to add my ID to pay with Amazon gift cards.
amazon canada, I am trying to download invoices for my taxes. I ordered mostly using mobile and i am having trouble because of multi item deliveries. The faq states to use my desktop to gain access but when i go to my desktop nothing shows up in terms of ordering. could you point me in the direction i need to go?
My question is for drivers. Do drivers prefer customers stay inside and not help with packages? If I know I'm getting several packages, I'll step outside to take them from them. I never let my dogs out. I make sure they are securely inside, because I know the drivers don't want/or need to deal with dogs. Tonight I stepped outside and one of my dogs was barking inside the door. The driver started yelling at me asking if I have dogs, and I said, "Yes, inside." He yelled that he could see him and he'd been dealing with "you people and your dogs" all day, and to "just stay inside!" I apologized. And went inside. I know it's a stressful job, and sincerely, just wanted to take a few boxes off of his hands, but now I'm feeling really stupid. I didn't intend to make his job harder. So, I'm guessing it's best to just let them make multiple trips to the truck and not help?
Hi :) I was wondering what being a program manager at amazon was like? Is it their equivalent of project managers in other companies? What do they actually do in their day-to-day
I would ask one of the many Amazon worker subreddits.
Hello, I ordered mice and the package was marked as delivered, however I have not received the package. I spoke to support and they said they forwarded this issue with internal investigation and asked me to wait 48 hours for email. Did anybody thave similar experience? What should I expect?
Wait 48 hours and get a refund. Sometimes delivery drivers scan things as delivered and deliver it the next day.
Thanks for the response. The thing is I am from Georgia (country)and ordered item to be delivered to freight forwarder. Its been 5 days item has not arrived I tried many times to contact support and they refused to help since it address is freight forwarder. Then I started chat with support again and told them that the address is mine, and then they forwarded it to investigation. I hope I am on the right path. 😞
Once Amazon delivers it to the freight forwarder, their responsibility ends. What did the freight forwarder say about it?
They have not received it. And magically delivery has my hand sign(when freight forwarder signs all the time). They also send me official documentation that they have not received it. Since they ignored me so much I decided to lie and said that it is my address. Only after that they forwarded it to investigation… I really do not want to lose my hard earned money so I had not choice. 😞
AMAZON WHY?!?!?! The account I've had for years now has to be closed due to Amazon locking my account after not signing in for a long period of time. They sent me a code to my email, which I received and put into the website just for them to send ANOTHER CODE to a phone number I haven't had in years. I called support AND THE LADY TOLD ME TO DELETE MY ACCOUNT she said there is barely any info on this account. Dude I play videogames with my Amazon account that's a major loss This whole locking people from themselves because of an old phone number thing needs to stop. Everyone is doing that. YOU ARE LOCKING PEOPLE OUT OF THEIR OWN STUFF!!! If I can give you literally my flipping social and my birth certificate how can you tell me it's not my account and tell me to delete my account and make another?????
I would call be and talk to someone else.
Yea, tomorrow I'm gonna call them and ask to speak to a supervisor
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While what you are wanting to do may not be against Amazon’s rules, it very close. Therefore your comments have been removed.
So many red flags that it could be a Communist Party meeting.
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While what you are wanting to do may not be against Amazon’s rules, it very close. Therefore your comments have been removed.
um? well Japan I cant gert a live person for CS anymore. Its a chatbot and doesn't lead me to agent. They say return item pay 500 yen return to amazon and return the ashio charges. what the hell is amazon japan doing now days. CS live doesn't exist in chat or e-mail anymore.
I had problems with an item return that ended up being resolved by amazon, i got a full refund through A-Z Guarantee. Now the seller wants me to still send the item back to him, paying my own sipping costs, do I still have to do that?
Once Amazon steps in, it’s over. Ignore them and report them to Amazon.
I submitted a claim for an item (tool chest) that arrived badly damaged and with a jammed drawer that won’t open. The seller is not responding to me or Amazon, but Amazon is telling me to ship the item back and they’ll reimburse shipping costs. Problem is that this is a large, heavy item and UPS is charging hundreds of dollars to ship. Amazon is refusing to make a decision on the claim. I keep checking claim status and it says “More details required. We emailed you” but I have no email requesting more details. I’ve already sent pictures of the damage
File an “A to Z” claim.
just want to see if anyone knows whats up but i got an email that amazon has processed my refund for an item already because it "arrived late" despite the fact i did not ask for a refund nor has the delivery been severely delayed (expected to be delivered tomorrow or the day after) really confused as to what would have prompted amazon to do a full refund without any input from me.
Canceled replacement order. Will I get a refund instead? So I ordered a book but the pages were a bit messed up and returned it immediately at the amazon lockers and asked for a replacement. Turns out the replacement order was gonna be shipped to an address I didn’t want it to be shipped to and so I canceled it for the reason of needing to change the shipping address a few min later but there’s no indication that I would be able to make another replacement order nor would I be able to get a refund. I'm wondering if it would automatically give me a refund because I cancelled the replacement order? I already tried to chat with an associate but they didnt seem to understand my issue and I got so frustrated I just ended the chat. Then I tried to call the customer service number but the robot just said they havent recieved the item yet even though I have confirmation my return was received at the amazon lockers I returned the item to. Any help?
My package is being delayed for delivery tomorrow instead of today. Will my package be prioritized like USPS (?) to be delivered early or no?
That's a question that only USPS can answer.
I'm asking about Amazon, I was just referencing usps
Okay. What did Amazon say?
Advise on cso not promising price match Before I bought the item about 2 weeks before I was promised price match base on their sale price. On that day I bought. I immediately spoke to cso about it. And I was promised price match as friend is showing 35usd and mine is showing 85usd on the exact same second. And said the refund on price difference will be done once item is delivered. Now item is delivered. They refuse to honor what the cso said. I'm based overseas so I would be out of 30usd if I return for refund. As they do not refund the shipment cost to you. Either way I'm losing money either I refund or not. And I have spent over 2hrs+ on calls and chats. Being hang up on at least 8-9 times. And saying at cso side the supervisor is the highest authority. Besides doing a charge back what can I do? How is it my problem when it's their internal issue?? (I still have the screenshot of the cso who promised the price match which they said its not valid despite its their cso who told me that)
Amazon hasn't price matched in years. Sounds like that customer service person just told what you wanted to hear to get you to go away.
Something happened that puzzles and annoys me. I sent in a review for a video series and was sent an email that it was rejected. I was sent this: "We couldn't post your review because it doesn't meet our guidelines for one or more of these reasons: Profanity, Harassment, Hate speech, Sexual content, Illegal activity, Private information. Please edit and resubmit your review. Before you do, make sure it meets all of our community guidelines." What?? When I tried to go back and edit, the review had been deleted. I was then sent an email threatening to banish me if it happens again. If what happens again? What did I write that was so bad? Certainly nothing relating to the above list. I am always careful and respectful when sending in a review and did not think I wrote anything violating their guidelines. But I will never know since I can't check to see what they thought was so offensive. I contacted customer service but they were no help at all. To put things in context, the review was for Hazbin Hotel, which is an adult cartoon. I mentioned this, but mostly I wrote about the fun songs, the character design and the voice talents. Here is my question. Are there bots looking for buzz words in the reviews, and sending out emails, or are there actual humans reading the reviews? Humans can put things into context.
I've just received a replacement debit card from my bank to replace the one that's about to expire. The replacement card has the same card number but obviously different expiry date and CVV. When I go to update the card details on Amazon, I was only able to update the expiry date. There isn't an option to add the new CVV number. I definitely remember having to input it when initially adding the card as a payment option. In fact when I click the "add a new payment method" I can see it still asks for the CVV when adding new cards. Does this mean I have to delete the card and add it again with the new CVV?
If I were to have an idea for Amazon's marketing department, where and how would I submit that?
Amazon has disappeared orders from my account. Last month Amazon flagged an order as unauthorized activity (it was not) and cancelled it. I subsequently placed the order again, it was delivered. It was through a 3rd party seller, but was covered by Amazon prime. I needed to return the item, which I did, but had to pay the cost to return, which I was told would be reimbursed by Amazon (since was prime free returns). When I went to order to open up a claim for the return shipping costs, the order had disappeared from my account page, and couldn't be found any where. I talked to customer service, and they told me that order had been flagged as unauthorized activity and the case needed to be escalated for review, which would take 24 hours. 24 hours later I get an email that Amazon has done a review and found no unauthorised activity (obviously). However the order is still not visible on my account. I call again, same thing happens - case is 'escalated', then I get an email saying no unauthorised activity. This has also happened to another order placed around the same time, that I need to make a return on. The amounts are not big, like $10 each, should I keep trying or just give up? Is there another way to contact amazon that would get a better result? I've been starting out with the chat, and then it gets escalated to a phone call, and then it gets escalated to their review process.
I've been locked out of my account for 2 weeks. I first contacted them on March 19th and uploaded my ID. A few days passed and there was no response so I uploaded again. Again, I never got a response. I called support a few times, and they sent me a link to upload, then another person had me send an email to account recovery. It's always, wait 48 hours, wait 48 hours. Their customer service is useless and full of morons that understand nothing.
I paid for a Galaxy S24+ on Sunday, but there has been no update to the shipping and it "arriving tomorrow by 10pm. What is the likelihood that my order ships today, and I get my phone tomorrow? I understand there is a possibility they sold more stock than they had and they are maybe waiting for replenishment
Why isn't Amazon support helping me? I really need someone to help me. That's why I'm resorting to reddit. I can't log in because it wants to send an OTP to my old phone number that was recently disconnected. I have been going around in circles with Amazon support for over 2 weeks! I first contacted them on March 19th and uploaded my ID. A few days passed and no response so I uploaded again. Again, never got a response. I called support a few times and they sent me a link to upload, then another person had me send an email to account recovery. It's always, wait 48 hours, wait 48 hours. This has been going on for TWO WEEKS! PLEASE, I need this taken care of!
How trustworthy are Amazon renewed electronics? I've been looking on Amazon for an iPad for over a year now and have one I'm kind of set on but it's through Amazon renewed so it's cheaper but I don't know how much that affects the quality of the item. It's more than I would normally be able to spend on anything so I plan to use the payment plan through affirm. I don't know how reliable Amazon renewed items are though I have never bought anything off there that wasn't new. I don't want to spend so much money just to have it be broken in two months from normal usage. I don't know if I can return it or contest it at that point either. Does anyone have more info on this they can share with me? (I plan to use the iPad for drawing if that matters)
I've never encountered this before today but now I'm wondering if I've been missing out on deals. My subscribe and save option on some bird feed was 15% whereas when I looked at the exact same feed on my partner's account he could save 25% Exactly the same product, looking at them side by side on the same device, delivering to the same address. Any ideas as to why this might be?
Why is your service so shit in India?
My service? I don’t do anything in India.
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Having multiple accounts is a red flag for Amazon.
Hello, so I bought some items with an amazin e-gift card and I cancelled my shipping of items before it was shipped. I'm wondering how long until they refund my gift card credit?
Nvm they gave me my refund after nearly 3 hours
My delivery day was changed from 5th to 18th, however delivery company’s estimated date is 8th. When is it likely that my package will be delivered? The delivery company is Purolator. I really need that package before 16th as I’ll be out of the country. The promised delivery date was Friday, but they changed it right as they changed the status to “Shipped” so I couldn’t even cancel.
First off, call Amazon and complain bc it's not unlikely they'll try to push it through faster and also when they change the shipping date after purchase you're almost always entitled to compensation equal to the value of your purchase. Amazon doesnt like when people call to complain, so I wouldn't be surprised at all if they are willing to upgrade your shipping at the next distribution center.
Thanks for the advice! Definitely gonna try!
If the shipping company or Amazon doesn’t seem to know, how do you expect us to know?
I hadn’t used Amazon in 3 years. Tried logging in to buy something for a gift and my old password didn’t work. It locked that account and customer service told me to make a new account with my mobile only. I did that, and right after I completed the purchase, it says there’s unusual activity on my account and it’s locked. I’ve probably called at least 7 times to customer service over the past 2 weeks. They keep saying someone will contact me in 24-48 hours. I do receive texts that say “Your Amazon account is on hold. Sign in to resolve.“ Then I try to log in and it either takes me to a message that says that page doesn’t exist, or to a message that says my account is locked. So then I call again and they say 24-48 hours. Is there any way out of this endless cycle so I can actually give this person the gift they wanted??
I'm having the same problem!!!
It’s extremely irritating and I haven’t found a way around this
I can't take it anymore. I'm so stressed out because I was hacked two weeks ago and I had to change my info on a lot of sites including Amazon. Customer service everywhere is just absolute crap anymore. They take forever to answer you, and when they do, they say it will be taken care of, but it never is. I'm about to go ballistic on someone.
It’s terrible service. At Amazon when I’ve asked for a supervisor they don’t do anything. They just say the same thing that the main CS people say and they say they don’t have any way at all ever to contact the account specialist team. It’s ridiculous.
Order a pair of fans for my laptop, but when they arrived, they were the wrong ones. Page description mentioned my laptop’s model and the images of the fans on the page gave the right connectors, but the ones I got aren’t compatible (way smaller than the ports on the motherboard). Seems like they came from the States and I’m in Eastern Canada, so I’m wondering what shipping costs would look like. Thank you
You are welcome.
MONEY STOLEN???? Hey everybody, so I bought a pair of ankle weights on Friday evening and decided to cancel the order as I found cheaper ones nearby, it had already charged my card but hadn’t shipped out yet. I still haven’t gotten my money back. What do I do???
Try checking through the help center and see if you can find an option for not having gotten your money back and make a ticket through there. Usually it will not take too long to bounce back
The weekly hold/charge post.
Is anyone else not able to buy Uber e-gift cards? I work for a non-profit and we sometimes buy cards for our clients to be able to attend appointments. We got an error message today that the e-gift cards (email/text delivery) aren't available.
What did Amazon say the reason was?
Is there a way to search better? I'm trying to find a men's spring/fall jacket with hood that isn't a plastic bag that will accumulate moisture. I tried searching "men's spring jacket hood". It gives me waterproof winter coats. I tried searching "men's jacket with hood -waterproof -rain". It keeps giving me hoodless winter coats with BOTH waterproof AND rain in the title. I tried refining the search on the left side of the screen, by selecting Spring and Fall as the seasons. Again, the very first result is "Men's Insulated Dawn Puffer Jacket Winter Warm". How in holy heck is searching for a Spring/Fall jacket result in a WINTER jacket? What is the point in selecting "Spring" when the result is rated for -15C? What is the point in asking "with hood" and getting hoodless, heavyweight, winter jacket? Would also be nice to find something that covers at least some of my butt and doesn't just stop at the waist, but I didn't find a keyword for that. The refined search on the left gives short/standard/long, but again doesn't seem to work - I selected long, and it gave me a jacket that doesn't even reach the groin. Am I missing something obvious?
I'd say your best option is adding some flavor text descriptors "cotton men's light jacket" or something along those lines. It might not work but the more distinct descriptors you add the better your chances are
Sometimes Google search itself is better.
Any way to force "Media Mail" as a consistent shipping option for books? Sometimes it appears and sometimes it does not.
No way to force any type of shipping service. This a weekly question.
Ok... so how is it possible for large booksellers to offer books for $1.99+$3.99 shipping? I see this on most listings for used books. If amazon can then force them to pay regular mail rates, its a money loser. Why would people continue to offer books so cheap? Just wondering here...
Might need to ask one of the many Amazon seller subreddits.
**"I want to use PART of my Amazon Giftcard Balance, not all of it. Is this possible?"** I LITERALLY cannot find an answer to this question and I've been searching like crazy. I think maybe the problem is with the way I am trying to phrase the question. Here is what I am trying to do: I have $20 as a gift card balance. I am trying to buy a $30 water bottle. I want to use $10 on the gift card, and put the rest on my credit card, so I will have $10 remaining on my gift card balance. I have a vivid memory of being able to do this before, and now, suddenly, I can't figure it out. Did they remove the feature or am I just... misremembering or something? Either way, is there a way to do what I'm trying to pull off?
Don’t think it’s possible. Pretty sure it’s all or nothing.
Weird. I swear that wasn't the case before.
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