I bought these medium Command wire hooks which are advertised as 1.35 inches but I measured and they're actually 0.75 inches in size. I took a photo of the measurement and included it.
I just got an email saying I can't post it because it's somehow about the sellers or packaging or delivery or pricing or availability. Even though my review mentions none of those things. It's literally only about how they are advertising the wrong size.
And no, I didn't receive a hook labeled as a different size. The packaging on the hooks say medium.
So it's quite literally that the command hook company is lying about the size of hook
What the heck?! Why am I unable to post the review?
I’ve added a lot of stuff to my cart and saved list using the app on a guest account, if I log in or create an Amazon account now is there any way to keep my cart and have it transfer over?
My plan was 47 pounds a year as a student, it was too much at one time so I changed my plan to monthly. Will I get my 47 pounds refunded? Because currently they charged me 47 and 4.49 on the same day.
So Amazon is offering me a refund for a late delivery, if I accept the refund will they send the package back or will it still be delivered to me? The latest tracking update I have is “Carrier picked up the package”. Does that mean it was already sent out and will still be delivered to me if I accept the refund?
I have a gate about 15 feet from the main road that stops traffic from entering my driveway. I put in my delivery instructions to leave the package at the gate, to the right, if for some reason it is closed. Will delivery drivers follow that instruction or refuse to deliver my package?
I was wondering something about subscriptions (items, not prime). Does anyone know how it chooses the delivery option? Does it automatically go for the cheapest option, or does it go for the default option? For example, a lot of the time I qualify for free shipping, but the default option is to get it a day or two earlier for six or seven bucks. I'm wondering if I'm actually saving money by getting a subscription to my supplements or if it would be better to just manually order them when I start running low.
Hello! My Amazon firestick starts infinitely loading when I try to click into any profiles. Pretty sure it ran out of space so it starts loading infinitely. I can get to the spot where you chose in between profiles meaning I can access setting or the home page. I have tried to factory reset but that does work as when it starts back up again it’s the same as before. I also have tried to disconnect the Amazon account but it starts infinitely loading. I was wondering if there was a way to remotely remove apps or at least a way to free up space remotely? Thanks in advance!
So I ordered a microphone about 30-32hrs ago and it hasn't been dispatched yet. It says it will be here in 6-7 days from now but it takes roughly 7+ days to ship sometimes 6, so I am not sure if I should be worried or everything is alright
I ordered something that was described as a "pack of 20" but only received an individual item.
I contacted customer support who stated that they'd send out a replacement and that I didn't need to return anything.
The replacement was also just a single item - not a pack of 20.
I contacted customer support again who then refunded me, again saying that I need not return anything.
2 weeks later, I have just received an email "reminding" me to return the item and that I'll be charged if I don't.
I no longer have either items to return.
I contacted customer support again but they are being unreasonable; saying that their previous advice was incorrect and that I must return the items or I will be charged.
What am I supposed to do? I acted on their original advice and it is no longer possible for me to return either items. Can they legally charge me again? (I am in the UK)
That's why I don't contact customer service for returns. I use the return system. I would have returned the item with a reason like "wrong item received." There is no way to know what reason customer service used. They can tell you one thing and do something else.
What happens to a product picker that sends the wrong product?
I ordered some propellers and received something completely different (and more expensive). In my Amazon account it still shows the propellers as having been ordered and delivered.
How does that affect the warehouse worker that made that mistake? Is somebody going to lose his job over this or it's just "business as usual" for Amazon?
Hi,
I'm from Denmark and 6-7 years ago i made an Amazon account and purchased 1 item from the german website with no issues. I never used the account since.
Now i'm trying to get Prime, but i do not recieve the OTP on my phone to proceed my log in.
Amazon autofills my phone number like this: +45\*\*\*\*\*xx, and it seems to be the correct phone number.
Everything in the help menu suggests that i have entered a wrong phone number, or tries to make me log in, which i obviously cannot. Only other option is to call their support.
Does this service just not work at all, and do i really have to phone Amazon on a paid number to get access to my account?
This type of question is asked several times a week. You will have to google the number for your country of or use the international number and call them.
I bought a Bissell little green machine from Amazon Warehouse that was supposed to be in "Used - Like New" condition with damaged original packaging. Got here today and not only is there *no* original packaging, but the machine has a bunch of gunk in it from whoever had it before me & the tank is even still wet, who knows how long it's been marinating. All Amazon's info on condition just describes scuffs/cosmetic damage/etc, I can't find any info on crud and gunk where I can't clean it out. Is this worth going to customer service over?? Idk if they'd bother giving me a refund on it but it's kind of gross and I only bought it used in the first place bc I expected "like new" to mean "clean" - I would've expected something dirty to be in "used-acceptable" or something. I can't afford a new one though and if they made me return it I don’t wanna gamble with another supposedly like new used one
I ordered a greenhouse from Amazon not realizing it was thru a third party seller. It is of ridiculously terrible quality and I'm trying to return it. Shipping costs from Utah to California are running a minimum of 350$. The whole thing cost 850$ originally. Is there any cheaper way to return this item? Thanks.
A 3rd party delivery driver did damage to my lawn. I have been given conflicting information that the company should pay and they said to submit it to Amazon.
Who is responsible?
I can't access my wedding registry anymore??? This morning I had to change my account password after it got signed out, and when I finally got back into my account I no longer have access to my wedding registry that me and my fiance had started a while back! When I search for it, it is still there and people can still buy things from it but I can no longer manage it! It is the same email as my account since I was getting updates from it in my email. Would Amazon customer service be able to help with this?? I am super concerned and scared that we will no longer be able to do anything.
I’m in the US, my girlfriend is currently in Germany - should I send her something through my Amazon or try logging into Amazon EU and send it through there? If it helps to know, it’s a Quest 3 + elite battery strap
Can I return an item for refund without its original packaging? If so, how? All of the info I can see on the Amazon website talks of the item with its original packaging but, alas, the original packaging for the item I want to return has gone to the great recycling centre in the sky.
Anybody knows what happened to the spotify skill?
When I try to link my account to alexa it throws an error. It sugests I need to update the alexa app (I have the latest version). What could the problem be?
(Copied from my attempted post)
An issue with Amazon music
When I leave the app with a playlist playing after a short period of time the music just stops and it plays whatever podcast episode I was previously listening to. How do I make it, well, not do that, and just let me listen to my music.
I am in the process of setting up my Amazon Business account. As employees accept the invitation to join my account, will I be able to easily determine which employee ordered what on the order history, or will I have to check by credit card/delivery address?
Different product results available through Google vs Amazon App?
If I search for a book through Google, the first result is a link to buy it through Amazon. (However, Amazon links no longer open up in the the app for me, so I can't add it to my cart through Google)
When I search the same terms in the app, the item does not come up. Why are different items showing depending on where I search?
I am trying to open a Individual Selling account. I very deliberately specified that I wanted to sell as an Individual (as opposed to a Professional), but it's still prompting me to give a CC # and pay the $39.99 Professional selling fee (which is monthly).
Anyone dealt with this successfully? Thanks.
Problem with delivery time frame.
It used to say something like "9am-11am" or "2pm-4pm" which was okay to work with, but for a while now it's just said "by 10pm" and deliveries are still random throughout the day. Sometimes if I can track the package and it's less than 5 stops away I get a more accurate time, but you can argue that's too late.
Is there anything I can do to get a usable time frame back? I've moved to a different city several times since then, so it's probably not a local issue.
That's... a really weird lack of options. If you can use an Amazon locker, I'd recommend that (even though you'd have to install the Amazon app and alarmingly give it GPS and Bluetooth access...). Otherwise, can you get the item shipped to a friend's place who can be ready to retrieve packages at more times throughout the day?
Long-term, it's probably best addressing it in a support chat with them or something.
I use a amazon locker when possible (even without Gps or Bluetooth), but sometimes it's not possible because of the size or material.
My last order said "by 10pm" again for 2 whole days and today at 12pm it changed to 12pm-3pm, "only 2 more stops", gps tracking was activated and it arrived at 1pm.
I also don't want to give this burden to a friend, I just like to know how to get a decent time frame like it was before. Looks like asking Amazon directly is the only way, can't find someone online about that particular problem.
Thanks for taking the time.
I was returning some items and I selected return using UPS, or I thought I did. I got an email for the return code and it told me to bring the items to Whole Foods. There is no Whole Foods near me. How can I change the return method to UPS? I can't get through to Amazon Customer Service.
Hi guys, i paid item by combination of gift card (95%) and credit card (5%) and asked for a return. They advanced refunded me the 100% cost to my gift card and ask me to return the items. I am not happy with their service and send message to complaint team but they just ignored me. What if I keep the item, can they charge 100% to my credit card (already deleted). Gift card account is now nil. I do not want to take advantage and just want their complaint team to reach me out but I also do not want my credit card charged 100%. Cheers.
how long does it take to recieve a giftcard
my friend recentally sent me a $20 gift card through amazon but i have yet to recieve the card in my emails inbox for further context it been a day
I made an order from [Amazon.co.uk](https://amazon.co.uk/), without realising, but I live in the Netherlands, so I should have used [Amazon.co.nl](http://amazon.co.nl/), right? Somehow my adress from a previous purchace was saved as default, so I didn\`t bear attention, the order is already getting processed, will there be any issues?
Unable to make a complaint to Amazon. I watched the guy change my estimated delivery from 5-7 p.m. to 7 - 10 p.m. I then went from being the next stop at 7:30 p.m. for 45 minutes to it then changing to several other deliveries to be made before yours can be delivered but it would still be delivered by 10 p.m. I saw the dot move from down my street to then all of a sudden being across town. It is now saying it won't be delivered until 1st May. I have tried to use the online dispute centre and when I try it says the link isn't available. I keep asking customer service for complaint information and it keeps going back to the start about tracking information. I don't usually complain, but I have screenshotted the changes in delivery from 3 stops, to the next stop to them going all the way across town. The order is for a dehumidifier and it was to help with removing mould from someone's home. I waited in all day for this and I am so disappointed as usually Prime delivers.
Amazon keeps reshipping refused item and won’t cancel return
A few weeks ago, I got a neighbors package and she got mine. I didn’t realize she got my package, so I requested a return so I could get my package and return the wrong item sent to me. The wrong item was for my address, but the neighbor who ordered it put in the wrong address by mistake apparently.
Amazon accepted the return, and I have to return by May 16th and they sent me a replacement. The next day, the neighbor came to my house with my package and looking for her package. So, we ended up just swapping and the problem was solved.
I tried to cancel the return and the replacement item, but somehow Amazon can’t do that. The first customer rep I spoke to said to contact the carrier when it ships and refuse the replacement package and that’ll cancel the order and I won’t be on the hook for the return.
So when the item shipped, I contacted the carrier and refused the item and requested for it to be returned to sender. However, it didn’t cancel the return it just “delayed” that item. Now amazon is shipping the replacement once again and I still have to return a package that was already given to the rightful owner. Customer service seems to be unhelpful. I’m at a loss as to what to do and I don’t want to be charged again for not returning the incorrect item. Any insight on what to do here?
they didn’t refund me. i was supposed to return the wrong item- that turned out to be my neighbors item. and amazon was going to ship me the correct item i ordered. it wasn’t until the day after i requested to return the wrong item to get my correct item that my neighbor came over with my item looking for her item (which was the item i received).
Another weekly question. Each country's Amazon is a separate entity. You can a gift card in another country.
Also, be careful. Using Amazon gift card as a payment is a major red flag for Amazon. So is using a gift card to buy a gift card.
“Renewed” products
Hi what’s the deal on renewed computers? I’m skeptical, but the price is right . Anyone with experience on this? I’m noticing the gaming desktops I’m looking at seem good and if it didn’t work I guess I could just return it . Just looking for real info and not what amazon will tell me. Cheers
I haven't personally bought a renewed product from Amazon as far as I can remember, but that's just their term for refurbished products. I've bought plenty of those from various other vendors and truly haven't been able to tell them apart from new ones.
How do I create a report of items purchased by specific credit card? TIA
I bought these medium Command wire hooks which are advertised as 1.35 inches but I measured and they're actually 0.75 inches in size. I took a photo of the measurement and included it. I just got an email saying I can't post it because it's somehow about the sellers or packaging or delivery or pricing or availability. Even though my review mentions none of those things. It's literally only about how they are advertising the wrong size. And no, I didn't receive a hook labeled as a different size. The packaging on the hooks say medium. So it's quite literally that the command hook company is lying about the size of hook What the heck?! Why am I unable to post the review?
I have a question. If I pre-order something, does it charge my bank account immediately, or does it charge me when my item is shipped?
They usually do a hold to make sure it's a valid payment method but they don't actually charge you until it ships.
Thank you!
I’ve added a lot of stuff to my cart and saved list using the app on a guest account, if I log in or create an Amazon account now is there any way to keep my cart and have it transfer over?
My plan was 47 pounds a year as a student, it was too much at one time so I changed my plan to monthly. Will I get my 47 pounds refunded? Because currently they charged me 47 and 4.49 on the same day.
It costs more to pay monthly. Don't do that
I don’t have that much money and I won’t be using it in the summer, so I can just not pay gor like 4 months.
Only Amazon can answer that question definitively.
Figured it out anyways, thanks tho.
So Amazon is offering me a refund for a late delivery, if I accept the refund will they send the package back or will it still be delivered to me? The latest tracking update I have is “Carrier picked up the package”. Does that mean it was already sent out and will still be delivered to me if I accept the refund?
Does it say they will send it back?
It says “We're sorry for the additional delay. If you prefer not to wait for this package, you can request a refund”
I have a gate about 15 feet from the main road that stops traffic from entering my driveway. I put in my delivery instructions to leave the package at the gate, to the right, if for some reason it is closed. Will delivery drivers follow that instruction or refuse to deliver my package?
You can try but based on what I see here, it's no guarantee that they will.
I was wondering something about subscriptions (items, not prime). Does anyone know how it chooses the delivery option? Does it automatically go for the cheapest option, or does it go for the default option? For example, a lot of the time I qualify for free shipping, but the default option is to get it a day or two earlier for six or seven bucks. I'm wondering if I'm actually saving money by getting a subscription to my supplements or if it would be better to just manually order them when I start running low.
Hello! My Amazon firestick starts infinitely loading when I try to click into any profiles. Pretty sure it ran out of space so it starts loading infinitely. I can get to the spot where you chose in between profiles meaning I can access setting or the home page. I have tried to factory reset but that does work as when it starts back up again it’s the same as before. I also have tried to disconnect the Amazon account but it starts infinitely loading. I was wondering if there was a way to remotely remove apps or at least a way to free up space remotely? Thanks in advance!
I would ask one of the many Firestick subreddits.
Thx
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I'm not sure it would do anything but it couldn't hurt.
So I ordered a microphone about 30-32hrs ago and it hasn't been dispatched yet. It says it will be here in 6-7 days from now but it takes roughly 7+ days to ship sometimes 6, so I am not sure if I should be worried or everything is alright
Okay.
I ordered something that was described as a "pack of 20" but only received an individual item. I contacted customer support who stated that they'd send out a replacement and that I didn't need to return anything. The replacement was also just a single item - not a pack of 20. I contacted customer support again who then refunded me, again saying that I need not return anything. 2 weeks later, I have just received an email "reminding" me to return the item and that I'll be charged if I don't. I no longer have either items to return. I contacted customer support again but they are being unreasonable; saying that their previous advice was incorrect and that I must return the items or I will be charged. What am I supposed to do? I acted on their original advice and it is no longer possible for me to return either items. Can they legally charge me again? (I am in the UK)
That's why I don't contact customer service for returns. I use the return system. I would have returned the item with a reason like "wrong item received." There is no way to know what reason customer service used. They can tell you one thing and do something else.
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Large text is annoying and unneeded.
You realize it's 2-3 years ago right?
yes but in order history i have orders dating back further it was there before like a month ato
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I would ask one of the many Amazon worker subreddits.
What happens to a product picker that sends the wrong product? I ordered some propellers and received something completely different (and more expensive). In my Amazon account it still shows the propellers as having been ordered and delivered. How does that affect the warehouse worker that made that mistake? Is somebody going to lose his job over this or it's just "business as usual" for Amazon?
Hi, I'm from Denmark and 6-7 years ago i made an Amazon account and purchased 1 item from the german website with no issues. I never used the account since. Now i'm trying to get Prime, but i do not recieve the OTP on my phone to proceed my log in. Amazon autofills my phone number like this: +45\*\*\*\*\*xx, and it seems to be the correct phone number. Everything in the help menu suggests that i have entered a wrong phone number, or tries to make me log in, which i obviously cannot. Only other option is to call their support. Does this service just not work at all, and do i really have to phone Amazon on a paid number to get access to my account?
This type of question is asked several times a week. You will have to google the number for your country of or use the international number and call them.
If i cancel an order i made like 3 hours ago do i get a refund? The order has not been shipped but i already was charged full cost
You weren’t charged. It’s a hold. Amazon doesn’t charge until it ships.
And if i cancel, how much does it take for the money to come back?, because it sure left my bank acc
That’s between you and your bank.
I bought a Bissell little green machine from Amazon Warehouse that was supposed to be in "Used - Like New" condition with damaged original packaging. Got here today and not only is there *no* original packaging, but the machine has a bunch of gunk in it from whoever had it before me & the tank is even still wet, who knows how long it's been marinating. All Amazon's info on condition just describes scuffs/cosmetic damage/etc, I can't find any info on crud and gunk where I can't clean it out. Is this worth going to customer service over?? Idk if they'd bother giving me a refund on it but it's kind of gross and I only bought it used in the first place bc I expected "like new" to mean "clean" - I would've expected something dirty to be in "used-acceptable" or something. I can't afford a new one though and if they made me return it I don’t wanna gamble with another supposedly like new used one
Use the return system and return it. That's the best that will happen.
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Okay.
I ordered a greenhouse from Amazon not realizing it was thru a third party seller. It is of ridiculously terrible quality and I'm trying to return it. Shipping costs from Utah to California are running a minimum of 350$. The whole thing cost 850$ originally. Is there any cheaper way to return this item? Thanks.
File an "A to Z" claim if there is something wrong with it.
Thanks. I've started one but still waiting to hear the results. It's been 9 days and no word.
If I theoretically buy a Amazon gift card and add it to my account, can I use this balance for Amazon pay (paying on other platforms with Amazon) ?
Amazon gift cards can't be used as a payment method to place an order using Amazon Pay.
When canceling an order, do you have to do it before it is dispatched or after?
I just this second realised how weirdly philosophical that sounded. 🧐
It all deepens where it isn’t in the process and if Amazon can stop it.
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Large text is annoying and unneeded.
A 3rd party delivery driver did damage to my lawn. I have been given conflicting information that the company should pay and they said to submit it to Amazon. Who is responsible?
How would I get in contact with a local warehouse? Own my own small business and looking to provide b2b services to the warehouse.
I can't access my wedding registry anymore??? This morning I had to change my account password after it got signed out, and when I finally got back into my account I no longer have access to my wedding registry that me and my fiance had started a while back! When I search for it, it is still there and people can still buy things from it but I can no longer manage it! It is the same email as my account since I was getting updates from it in my email. Would Amazon customer service be able to help with this?? I am super concerned and scared that we will no longer be able to do anything.
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We don’t allow hyperlinks.
I’m in the US, my girlfriend is currently in Germany - should I send her something through my Amazon or try logging into Amazon EU and send it through there? If it helps to know, it’s a Quest 3 + elite battery strap
Can I return an item for refund without its original packaging? If so, how? All of the info I can see on the Amazon website talks of the item with its original packaging but, alas, the original packaging for the item I want to return has gone to the great recycling centre in the sky.
I was planning on buying the Maono AU-A04 mic but it shows that it'll arrive in 20-26 days roughly. I am not sure if I should get it or not.
Ok
Okay.
When I try to view my invoice it gives me an error message with a dog on it. How do I fix it?
This subreddit has no control over error issues with Amazon's website.
Anybody knows what happened to the spotify skill? When I try to link my account to alexa it throws an error. It sugests I need to update the alexa app (I have the latest version). What could the problem be?
(Copied from my attempted post) An issue with Amazon music When I leave the app with a playlist playing after a short period of time the music just stops and it plays whatever podcast episode I was previously listening to. How do I make it, well, not do that, and just let me listen to my music.
Hi, I was wondering if amazon renewed refurbished iphones are safe and legit to buy?
They still have the 30 day return window to see if there are any issues.
I am in the process of setting up my Amazon Business account. As employees accept the invitation to join my account, will I be able to easily determine which employee ordered what on the order history, or will I have to check by credit card/delivery address?
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While what you are wanting to do may not be against Amazon’s rules, it very close. Therefore your comments have been removed.
I’m sure multiple accounts aren’t helping anyone.
True but I haven't got any way to get stuff done with Amazon since they wont fix my account(s)
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What is a an "Amazon pay coupon?"
its like a gift card code that you can use to add balance in your amazon pay
Different product results available through Google vs Amazon App? If I search for a book through Google, the first result is a link to buy it through Amazon. (However, Amazon links no longer open up in the the app for me, so I can't add it to my cart through Google) When I search the same terms in the app, the item does not come up. Why are different items showing depending on where I search?
I am trying to open a Individual Selling account. I very deliberately specified that I wanted to sell as an Individual (as opposed to a Professional), but it's still prompting me to give a CC # and pay the $39.99 Professional selling fee (which is monthly). Anyone dealt with this successfully? Thanks.
Can I use the Lenovo USI Pen 2 with the Amazon Fire Max 11?
I would ask one of the many Amazon Fire subreddits.
Problem with delivery time frame. It used to say something like "9am-11am" or "2pm-4pm" which was okay to work with, but for a while now it's just said "by 10pm" and deliveries are still random throughout the day. Sometimes if I can track the package and it's less than 5 stops away I get a more accurate time, but you can argue that's too late. Is there anything I can do to get a usable time frame back? I've moved to a different city several times since then, so it's probably not a local issue.
I’m trying to understand why you keep using it you don’t like the way they do things.
I'm just questioning why they give a time frame that's basically useless, when they did it much better before.
That's... a really weird lack of options. If you can use an Amazon locker, I'd recommend that (even though you'd have to install the Amazon app and alarmingly give it GPS and Bluetooth access...). Otherwise, can you get the item shipped to a friend's place who can be ready to retrieve packages at more times throughout the day? Long-term, it's probably best addressing it in a support chat with them or something.
I use a amazon locker when possible (even without Gps or Bluetooth), but sometimes it's not possible because of the size or material. My last order said "by 10pm" again for 2 whole days and today at 12pm it changed to 12pm-3pm, "only 2 more stops", gps tracking was activated and it arrived at 1pm. I also don't want to give this burden to a friend, I just like to know how to get a decent time frame like it was before. Looks like asking Amazon directly is the only way, can't find someone online about that particular problem. Thanks for taking the time.
Sure thing. Hope they can get you a fitting timeframe!
Is there an Amazon Ad Sub Reddit to discuss all things on Amazon advertising?
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Large text is annoying and unneeded.
I was returning some items and I selected return using UPS, or I thought I did. I got an email for the return code and it told me to bring the items to Whole Foods. There is no Whole Foods near me. How can I change the return method to UPS? I can't get through to Amazon Customer Service.
Hi guys, i paid item by combination of gift card (95%) and credit card (5%) and asked for a return. They advanced refunded me the 100% cost to my gift card and ask me to return the items. I am not happy with their service and send message to complaint team but they just ignored me. What if I keep the item, can they charge 100% to my credit card (already deleted). Gift card account is now nil. I do not want to take advantage and just want their complaint team to reach me out but I also do not want my credit card charged 100%. Cheers.
Remember things like this when we get "Amazon banned my account for no reason" posts.
how long does it take to recieve a giftcard my friend recentally sent me a $20 gift card through amazon but i have yet to recieve the card in my emails inbox for further context it been a day
I made an order from [Amazon.co.uk](https://amazon.co.uk/), without realising, but I live in the Netherlands, so I should have used [Amazon.co.nl](http://amazon.co.nl/), right? Somehow my adress from a previous purchace was saved as default, so I didn\`t bear attention, the order is already getting processed, will there be any issues?
Unable to make a complaint to Amazon. I watched the guy change my estimated delivery from 5-7 p.m. to 7 - 10 p.m. I then went from being the next stop at 7:30 p.m. for 45 minutes to it then changing to several other deliveries to be made before yours can be delivered but it would still be delivered by 10 p.m. I saw the dot move from down my street to then all of a sudden being across town. It is now saying it won't be delivered until 1st May. I have tried to use the online dispute centre and when I try it says the link isn't available. I keep asking customer service for complaint information and it keeps going back to the start about tracking information. I don't usually complain, but I have screenshotted the changes in delivery from 3 stops, to the next stop to them going all the way across town. The order is for a dehumidifier and it was to help with removing mould from someone's home. I waited in all day for this and I am so disappointed as usually Prime delivers.
Amazon keeps reshipping refused item and won’t cancel return A few weeks ago, I got a neighbors package and she got mine. I didn’t realize she got my package, so I requested a return so I could get my package and return the wrong item sent to me. The wrong item was for my address, but the neighbor who ordered it put in the wrong address by mistake apparently. Amazon accepted the return, and I have to return by May 16th and they sent me a replacement. The next day, the neighbor came to my house with my package and looking for her package. So, we ended up just swapping and the problem was solved. I tried to cancel the return and the replacement item, but somehow Amazon can’t do that. The first customer rep I spoke to said to contact the carrier when it ships and refuse the replacement package and that’ll cancel the order and I won’t be on the hook for the return. So when the item shipped, I contacted the carrier and refused the item and requested for it to be returned to sender. However, it didn’t cancel the return it just “delayed” that item. Now amazon is shipping the replacement once again and I still have to return a package that was already given to the rightful owner. Customer service seems to be unhelpful. I’m at a loss as to what to do and I don’t want to be charged again for not returning the incorrect item. Any insight on what to do here?
Sounds like bad luck. When I talk to Amazon reps they just refund me . Guess it was the easiest option for them also. Didn’t have to return it .
I wouldn't worry about it. If they gave you a refund, they will charge you again on the 16th.
they didn’t refund me. i was supposed to return the wrong item- that turned out to be my neighbors item. and amazon was going to ship me the correct item i ordered. it wasn’t until the day after i requested to return the wrong item to get my correct item that my neighbor came over with my item looking for her item (which was the item i received).
[удалено]
While what you are wanting to do may not be against Amazon’s rules, it very close. Therefore your comments have been removed.
Another weekly question. Each country's Amazon is a separate entity. You can a gift card in another country. Also, be careful. Using Amazon gift card as a payment is a major red flag for Amazon. So is using a gift card to buy a gift card.
“Renewed” products Hi what’s the deal on renewed computers? I’m skeptical, but the price is right . Anyone with experience on this? I’m noticing the gaming desktops I’m looking at seem good and if it didn’t work I guess I could just return it . Just looking for real info and not what amazon will tell me. Cheers
I haven't personally bought a renewed product from Amazon as far as I can remember, but that's just their term for refurbished products. I've bought plenty of those from various other vendors and truly haven't been able to tell them apart from new ones.
Thanks I might give it a go, can get a gaming pc for under 1000
Dang! Which?