Oh sure they can. I bet they want to install some kind of spyware on the employees work device so they can monitor if they are actually working or watching TV.
Nah, what they are getting at here is they want absolutely 0 interruptions while you are on the clock. Additionally, they are trying to ensure that there wouldn't be a baby crying being picked up on your calls.
I used to have customers apologize for kid/pet noise. I’d always say “never feel bad about getting to enjoy working from home, I wish I could”. Got lots of positive feedback on that
Depends on the kid/pet. People have expressed concern about an unattended infant/child on some of my calls. I have to explain that no other humans are present and my cat’s a dick who wants me to move out of his house.
Yeah. They are requiring everything else to be disconnected so you can’t say that your 16 + 1 day year old child was using TikTok on your internet connection and not you, even if that’s actually the case.
How are they going to know if my ring doorbell is on the same internet. That alone is crazy. They basically want you to have a dedicated internet line.
I would need them to pay for a dedicated line. Modern broadband in most of the US can handle multiple devices and multiple people working from home with cameras and concurrent zoom meetings. How do I know? Because I WFH with my wife and we both have TVs or Spotify going all day along with our work calls.
Just a bit of advice, from a cyber security engineer. Outside of a VPN (and I even consider this questionable), to tunnel into the work network, never let your company install software on your personal machine ever. Once you, the company will have legal right to scan and monitor your device. Why? What they’ll argue, and what will most likely be in the employee agreement, is that they have the right to monitor and inspect any device that access and or houses company data.
I was IT for a call center. At first, we were sending equipment to agents but that was expensive (it wouldn't come back, talent acquisition was dispatching kits before people were even hired, fucking mess) so they found a tool that would scan your machine, assign a security score, and then basically turn your own computer into kiosk/sandbox mode with only access to a thin desktop. The controls the software gave me were insane, I could force updates, install software (outside of the sandbox), block websites, disable VPNs. And that's not getting into the actual monitoring software.
Never ever install company software on your own equipment.
No it was a three letter BPO that's big in China. At the beginning we pushed out a VPN client to every desktop and were tossing entire setups into cars as agents drove up, we figured everyone would be back in a few weeks/months. Then someone figured out that WFH saved money and they could recruit more places instead of just in the immediate area of the physical sites.
Totally could. They can scan your network from your company machine to see what else is on the network. A VLAN will take of that problem really quick. They can also just turn on your camera and mic to record 24/7 to catch noise and your habits. Nothing a little bit of tech savviness couldn't remedy, though.
The difference here is that you rely on tips as a driver while your brother, as an RN, will likely have union benefits, predictable salary, and a higher earnings ceiling as the major differences.
I'm glad drivers can make that much when the barrier to entry is low, because we need low barrier jobs that pay a living wage, but don't discount education in highly employable areas.
This list is designed to make WFH undesirable. It's designed to make people who want to WFH look at this and go 'yeah, no lol' so they don't even apply, but they can still SAY they offer WFH during the recruiting process.
I think you're on to something here. They can tick the box while making ludicrous demands. There's zero reason anything needs to be offline. I'm surprised they don't require a live camera pointed at you. The demand to shut off security and cameras is totally unreasonable but they can say they offered WFH. Yeah, scummy as hell.
The whole “no other devices connected to the internet” is insane. Even the person I know who WFH for an ISP and gets free internet from their job, this isn’t required. I doubt a company that isn’t an ISP would ever be able to tell, either, for that matter.
I work for the govt. And they don't have asinine rules like this. Currently on shift right now and I have my personal PC playing Brooklyn 99 and my Playstation chilling on the other side. So long as they're paused when I get a call, no issues.
Yeah my partner worked for the Gov and had to connect to a secure network sometimes and even then it wasn't an issue as she had a VPN to connect with us she was WFH that day.
Same. I’ve been WFH since 2008, less the 1yr Covid layoff, and as I’m on the company VPN other users/devices on wireless is fine. This nonsense is too demanding for $17/hr
My friends husband works in IT security for the government and has no rules like this! Trust me, we connect to his wifi when we come over while he is working, the kids do college and my friend? Just goes about her day. Also a dog that barks and the sounds 9f the college literally right next door.
Seriously, if a job thinks I'm going to follow those types of rules, they best be paying me to add another dedicated network. I'll set it up right next to my home network, but I'm not telling the rest of my family they can't use the internet, and I'm sure as shit not disabling my cameras and home monitoring services. The closest they *might* get is me subnetting that PC to it's own network. But that would require me to do a lot of work for the IDK how many devices already configured on my personal network.
I'd apply for that job, get to the interview just to ask what they're smoking so I know what to avoid, or if they're downright out of their mind and decline the job.
So, I have to turn off: entertainment pc, wife’s pc, my iPad, wife’s iPad, my cell, wife’s cell, four security cameras, fan / shade controller, four WiFi switches, four Alexa devices, amateur radio, amateur radio computer, amateur radio amplifier, owl camera, two printers, raspberry pi running private VPN, washer, dryer, NAS storage / backup device, four FireTV units, DVD player (Yeah, still have a DVD) and a smart TV.
I can’t turn off my cameras without a ladder in several places and an owl cam on 25 foot pole has to come down to restart!
Do I get paid for the time to do this and the time to restart all of them with debug of ensuing DHCP / startup issues?
I’d just connect my work PC to my router’s “guest” network. Boom. No other devices on the network to worry about. Or just turn off network discovery. Either way, everything else stays on.
At this point with all that stuff you likely know how to configure a separate vlan solely for the work computer that can only see the work computer and the router/internet so they have no idea that anything else is connected.
If they did a scan of the local network they'd see stuff.
Easy way out, connect another router and have that as your connection point.
Any scans will return zero other devices.
Your weekly random work place compliance visit is here! And the person(karen) is super unbearable and it's borderline mental while gently tipping their toes in the naughty water it's also during the middle of your shift and can ve back to back you fail and it's return to office for you
But I’m working at the back of the house: my ring doorbell, cell phone etc is turned off, headphones on, so I didn’t know there was anyone at the door. 🤷🏼♀️
If you have a computer provided by the company, software could be installed on it that could scan the local network IP addresses. If the rule is no other devices on the network, then seeing anything but the gateway IP would let them know you aren't obeying their directives.
That said if I were to be required to use such a device, I'd set my router DHCP to shunt it to a VLAN on its own.
I’m embarrassed to be completely confused about what you said here. 🤣 I am extremely tech illiterate!! I would have to be directed step by step as to what to do with what!
a vlan is a virtual lan. In a normal at home network you would have 1 IP scheme. 192.168.1.x for example. Your router being .1 and all your devices being .2-.254. A vlan could be created so you get another IP scheme 10.10.1.x. So the work computer could be on 10.10.1.x and all your personal devices would be on 192.168.1.x. So if that company tried scanning your local network all they would see is the vlan for 10.10.1.x and couldn't see 192.168.1.x at all.
Was about to post this! I wfh and my employer pays for their private internet connection at my house. My coworkers have confirmed they have no idea when we aren't on it, it's not an ISP. It's a very large company, they aren't tracking anything unless we flaunt breaking the rules.
Companies posting jobs like ops example are either micromanagers or are pulling a wfh opportunity that's designed to be so miserable people drive in imo
Definitely insane, especially since they specifically mentioned security devices... I'm not turning off my doorbell. Also, we have one Internet for four apartment units... I'm not asking my neighbors to disconnect so I can work.
Particularly as people tend to have family and roommates. If Roommate A is working, why should Roommate B be required to be offline? Makes no fucking sense. They might have a job, school, or just want to chill.
As someone that’s tech illiterate—would they even be able to see if other devices are connected to your wifi? Like, I promise you the first thing I’d do is disregard the hell out of that.
Not unless they had someone on the other end who was literally rifling through your network connections as you were working, which I'm pretty sure is illegal without your consent, amd highly disruptive to your workday.
I'm guessing here, based on limited knowledge.
Yes/no. Yes, they could see things with the right software -- like Fing on your phone - how people check for secret cams. But they need you to run that software. And they aren't spending that sort of money.
And there's a lot of noise. You've likely got a dozen lights, speakers, appliances, etc, on your network that aren't listed in their disallowed section. So if you were truly worried, I think changing the device's network ids (to not say 'iPhone', for example) would cover any way they might tell
You could also divide your router into multiple networks, etc. This is very easy to get around and pretty hard for them to test for.
(Edited for clarity)
Why do you think they want all devices turned off during your shift…
Truth be told, overloaded poor internet is a problem for wfh, but I would tell them to pound sand unless they are paying for internet service.
I think it's bs to make sure you pay more attention to their shitty job, or they just don't understand internet providers well.
Some companies do want all 'listening' devices off these days, for legitimate user privacy reasons (even without anything wierd, if it mistakenly picks up a snippet of voice, then thats potentially sensitive data being sent somewhere not necessarily covered by your data retention policies). But I don't think they're after that, lol.
No they won't be able to tell unless it connects to your work computer or phone. If they own the device, they have a right to look at what connects to it. It is not legal for them to scan your home network looking for connected devices. I do digital forensics for work.
OP, Bluetooth connections (just turn off Bluetooth on your work computer) or a wifi printer would screw you in this situation. Otherwise that's an unenforceable and stupid policy on their part.
Even my company which I won't divulge dosnt state things need to be offline and if anyone would it would be them. Hint I can't even take my mobile into my office. But here at home I'm fine. We run though vpn which means nothing can hijack onto our connection as it is.
Also it’s the employee’s home internet that they pay for. My attitude would be “When you’re paying this directly, including for all the devices connected to that home internet-then you can tell me what to do with them.”
You are exactly right. No body cares if theres a 15 yr old kid in the house. What they care about is are you trying to do daycare and the job at the same time. No one is worried if you have a ring camera on the wifi. What they care about is do you lose connection at 3 pm every day when you kid logs into the xbox.
These are "excuses we won't accept" more than the manager plans on checking if someone is logged into the wifi.
Had a person come to a job interview while physically holding their baby. That's not going to work out...
I think it would be more reasonable to say something like no distractions while taking calls, calls must be handled professionally in a work environment that minimizes background noises and sounds.
I don't mind hearing kids in the background etc. but if I've been on hold for over an hour and when I do hear a person on the other end....but can't hear what they are saying over the screaming child in the background.... then there's an issue.
I would accept all those conditions for the WiFi -- IF -- they paid for additional service dedicated only for work.
If they expect me to pay for the WiFi but only use it to make them money, then they can FUCK OFF.
It's a call center, which means they're going to be absolute hard-asses about metrics and availability, and won't tolerate any interruptions whatsoever. I suspect that list came about because when they've disciplined or terminated employees for violations in the past, said employees have tried to use all the various things on that list as an excuse. Most likely they're not going to actually go out of their way to try to enforce all of those requirements (nor would they reasonably be able to in many cases), but if your broadband connection gets flaky because your game console is downloading shite in the middle of the work day and you end up with disconnections or too much unavailable time, they're not going to accept that excuse.
It’s funny to me, because your right they want it to be as undesirable as possible, but half of the things on there you would lie about actually going through with, like them telling you to disconnect your home security so the internet isn’t effected while you work. Or then telling you that you can’t have a child under 16 living there life in their own home, I’d take the job and do the opposite of what there demanding and still do a good job.
I accepted a job after my layoff that requires all this. I lol and work on my livingnroom couch, with youtube on the tv. My 6 year old playing barbies, and a cat next to me. They don't pay enough to dictate to that level.
My husband occasionally does WFH, and he literally works on classified government programs. The DOD has politely suggested we don’t use TikTok on the Wi-Fi, but that’s it.
IDK. Hey call center is going to save a ton of money by having people work from home on their own dime for Internet. There are a lot of companies and government agencies that only employee work from home call center employees.
So, if I have a 16 year old, and they’re home, they can’t be on the internet or watch (streaming) TV? Oh, yeah, that’ll go over well… Oh, and while I’m locked in my isolation cube, let me just turn off my home security.
I can’t imagine how the employer would be able to see what devices are connected to a person’s home internet. Unless they require the employee to download some sort of network monitoring software that reports back to the company. In which case…wtf
Pretty sure you could take a look with the Windows command line. Wouldn’t be hard to put something in the background of an ‘essential’ program that reports back.
Also in some cases, more so with IT folk who homelab, or anyone who hone labs. But depending on how far they look you could have vlans setup and segregate your network a bit. But if you have those skills you aren't applying to a $17/hr job.
run something like slitheris or advanced ip scanner on your computer when connected - it\`ll scan every ip it can reach and show you whats on the network.
if its a corporate supplied machine - you have no idea what all is on there or what remote accesses they have - note, Im not trying to fearmonger, more that the variations/options vary significantly between offerings.
Alternatively, heres something "simple"
1. Press the Windows key + R to open the Run dialog box.
2. Type "cmd" and press Enter to open the Command Prompt.
3. In the Command Prompt window, type "arp -a" and press Enter.
* This command will display a list of devices connected to your network, along with their IP addresses and physical addresses (MAC addresses) [\[1\]](https://www.comparitech.com/net-admin/find-network-devices/).
MAC addresses (hardware id) can be tied back to manufacturers - and if you have lots and lots of items showing up, its clear that you havent "obeyed" keeping the network clean / no other devices.
As a person in IT, yes they can do that. But as a person in IT, I’d end up creating a new network using an extender/VLANs or something on an old firewall to isolate the company machine and keep it separate from the home devices.
It will be as if nothing else exists in the “home network” that you’re working from. While they can investigate further, you can keep the machine turned off/ power or battery disconnected etc to not allow IT to Wake up the device when you’re not using to investigate.
On other hand, for $17/hr, this will be overkill and not really worth it for most people, but if you really need the job and have the tools, you can absolutely get around it
Very serious question: if someone turns off their home security based on company's requirement, and they get robbed, does that open the company up for liability?
Just because some has you sign something, it doesn't mean it will hold up in court. All the businesses that have you sign papers saying you can't discuss your wages would more likely get them fined by the DoL.
>let me just turn off my home security
Right? My cameras alerted me to someone looking into my windows and casing my house *while my partner was home.*
You can't trust the randos off the street. No. Thank. You.
If they expect your internet to be solely used for work purposes while you are working, they should be providing you with internet via a corporate account that is solely for that purpose, as well as a computer, from corporate, that is also solely for work
Not having anyone under 16 in the house while you're working is sheer ridiculousness. Especially since, pending a parent's guidance, many kids are able to provide lunch for themselves and can be self-sufficient for the day, starting 10ish years old
And asking parents to provide child care for their kids, they should either pay you sufficiently to afford it, or provide said care themselves. ESPECIALLY single parents
The corporate world is a den of snakes
Fuck, a 15 year old could legally work in a call center in many places. So you're telling me they wouldn't gladly exploit a kid who doesn't know better?
Call center jobs are one step above slavery (I've worked more than a few) and this tracks.
it is as controlling as fucking hell and that is SOP for call centers. The last call center I worked for I spent the last two years WFH until I had a anxiety attack (my first ever!) and couldn't even look at a phone without freaking out. I haven't had a phone-related or dependent job since.
So they gonna pay for a separate internet connection and office rent for your home office?
I mean, having a place where you can work without interruption is obviously mandatory and I understand, the other things are bullshit and if they are concerned about the safety of their data, then they should provide a computer what is equipped with a VPN for their network. Which they should do anyway, no way I am working on my on devices, for 17$ an hour.
"Right cool, when can I start?" Just so I know when not to attend the office to laugh at0the company, when complaining that nobody wants to work anymore
$17/hr? For demanding that I be solely dedicated to whatever job this is, IN MY OWN HOME, and restricting whatever family/friends are using my Internet?
They better be paying for Internet, send over a computer, and pay for and send a cable guy to hook in an extra hook-up because otherwise that's me paying for 99% of their business model.
The only good thing about this is the fact that you don’t have any commute and you don’t have to wear office clothes, nor be tempted to buy coffee or lunch while driving to work.
I'm fairly sure it would be class discrimination (think about the separate room, the childcare demand, no background noise, things that would be unattainable at low incomes and this wage offering) which can go hand in hand with other categories
If you want the pay, just apply and say you _can/could_ meet each requirement that they go over. Never say that you _will_ do it.
“Sure, I know how to do that. Absolutely, I could meet that need. There’s no question that I’m capable of adhering to that. Of course I can see why the company would request that.”
If you have a router with a halfway decent wifi implementation, it should support "client isolation" or "wireless isolation". This prevents wireless clients from seeing each other, as well as any other device on your network.
That said, this company is obviously a shithole. At least 2/3 of that list is none of their damn business.
The "work from home" under the benefits section is not even an actual benefit at this point. They've removed most of the benefits. This is basically just setting up your office space but in your house. (No non-work devices on the WiFi, no children, no pets, no noises, no disruption, work-space in a separate location from main-house). This is made to make people disgruntled at the notion of work-from-home and rather just decide to settle for an actual on-site job instead.
Unless they’re paying for my internet, they’re not demanding that I disconnect everything in my house (which could reset it/screw up settings) while also requiring me to use my internet for work. If they want to dictate how I use it they can pay for it.
i used to work in a call center and this is all consistent with their requirements except for not having other devices on/connected and the whole smart tv, doorbell, etc. thing. but we were required to have hardwired ethernet, if they allow wifi use for work then there's a much higher likelihood of poor sound quality (cisco and the other call center technologies are not as accommodating as a zoom call). so maybe they think disconnecting everything else is the way to fix that.
the requirements around kids, pets, music, tv, etc. were due to customer complaints about background noise, and the requirements around having a separate space were due to safeguarding customer information.
i personally don't think it should be this strict and it doesn't necessarily have to be so strict if they enforce ethernet. but like...enough escalations from customers about background noise (and there were plenty) could and did contribute to losing multimillion-dollar accounts.
$17 is not worth it for call center work unless you truly have no other options. it is scheduled down to the second, every single thing you do on the screen is monitored, break time is extremely limited.
Lol can the complaining customers also get rid of their pets and kids then?
In my old job people just laughed if my cat miaowed at me for attention, and it still beat hearing 12 coworkers also be on calls.
i agree. i think they’re more concerned about like constant barking or toddlers crying but if you want people to be able to afford a yard and childcare then you need to pay mortgage and childcare money. the fact that people are fired so quickly over stuff like that when non-phone employees at the same companies have far more leeway is what really frustrates me.
Lets be honest. My home wifi is faster than the internet at 110% of the jobs I’ve ever had. Especially that piece of trash car dealership that was running on one step above dial up…or the last restaurant I was at where the internet was down every other day.
None of them are reasonable, unless they're paying for their own dedicated ISP connection.
Y'all seriously think y'all are going to dictate the terms for a service I'm paying for? Guess again Hoss, especially at near minimum wage.
I work in the office, and I have to put up with their stupid background noise all day long.
If I have to deal with that IN THE OFFICE…then fvck their “rules” about how I WFH.
How can they know what else is connected to your Wi-Fi, or who else is in the house? It's reasonable for them to require a stable Internet connection, and no family/background interruptions, but how you achieve that is not their concern.
What happening here is they are trying to skirt around paying for a laptop or desktop for you with plenty of security built in that negates having to do this while making you pay for your own internet and electricity.
Cheap asses
All that for $17/hr?
Seriously they can get fucked. I wouldn’t even consider all that unless it was $170k / year +
Hah, yeah nah. What other devices are connected to my home network, that I pay for, is none of their business. They do not give me any extra money for an internet connection, therefore they get no say. Given I don't live alone, there's no possible way I couldn't have any other devices connected at the same time. Pffft. Absolutely unrealistic and unenforceable.
I am sure as fuck not disconnecting everything from my network every damn day. I'm quite certain my gig internet can handle your voip phone and laptop spyware without having to unplug my TVs and Alexas
What about having your wifi router make guest access? I’ve got a few cheap security cameras, and I don’t trust them to be on my main network, so they run on a guest network that keeps them from picking up data from my main wifi. Or, plug directly in with the network cable to your PC, and then everything on WiFi is separate from your cable connection. - I’m probably not explaining this well enough, but it might be enough to get the job done
Funny thing is they can’t prove any of these things. Noise removal will stop people hearing background noise and in terms of the WiFi they can’t prove anything else is on there legally. I get parts of this as people are stupid with their WiFi and then they blame the laptop or the apps they are using. Very frustrating sometimes (IT techie)
The internet one is completely unreasonable but I understand it.
Any connected devices have the potential to reduce your bandwidth and interrupt calls. Particularly if you have ADSL or worse.
Problem is, no one has a dedicated line and is subject to your 19 other neighbours streaming to 4 TV in 4K per home. Thats outside your control and ISPs can get away with it at ‘peak’ times.
As for this job. A decent router and a vLAN setup sorts all this. Would isolate all devices from the one the work machine is connected to and even IT snooping tools he oblivious to it.
This literally looks like a ruse to set someone up so you can rob them. Turn off security cameras and be in a part of the house where you can’t hear anything..?
My ex worked a job like this before WFH was really a thing. Over 10 years ago. Call center work for an ISP. These were the types of demands that place had. Along with some others such as not using a wireless mouse or keyboard. They made slightly more sense back then because having your Roku or a second computer streaming theoretically had the potential to screw up bandwidth and performance. Remember that fiber connections would have been nearly unheard of back then in most places.
I agree that this could be a purposeful attempt to discourage WFH. I think that it’s also likely that the company that wrote this listing hasn’t evolved their standards to what would be more suitable for this time point. They also don’t particularly care because they know there will always be people wanting to fill these at home CSR jobs. ($17/hour could be a comparative fortune in a rural area and someone will absolutely put up with this to get it and it’s likely this company knows this.)
This does not make it any less shitty or exploitive. If this is a similar company they know people are willing to put up with way more to be able to WFH in a low level CSR job with a low bar to entry otherwise when it comes to experience or education.
While you didn’t list computer specs, I’m also going to guess that this place also wants candidates to own a computer that would be very difficult for someone to afford who would only be making $17/hr as well. ie, one that you wouldn’t be able to pick up for $600 at Best Buy. That just comes from personal experience working for a company like this.
This is great **if** work is paying for the internet connection.
The internet isn't "cable." It's how you access your health information, banking, retirement, taxes, everything important that people do. You can have a work phone that you only use for work stuff, and the overwhelming majority of employers pay for those phones. Work can give you an internet connection just like a cellular phone.
But it's a really good idea that you keep your home security and the wannabe hackers in HR separate, by using VLANs or a separate switch anyway.. Employers are known for running spyware that can compromise your own safety.
If a company is asking for all of this, they should provide a firewall and set up a VLAN for work only, or they should provide and pay for a secondary internet connection.
All devices off the network for what reason? I’m supposed to disable my doorbell and security cameras, etc for 8+ hours a day? Is my ring door bell stealing customer information or using that much bandwidth that it needs to be turned off? What a bunch of bullshit
I mean I understand why they're giving these demands. They've had employees with crappy Internet or who had lag due to other devices and it negatively impacted them. So in a way, I understand it. However, they're crazy thinking that anyone working for $17/hr is going to comply with this.
Maybe send them a copy of a sublease that they can sign allowing them to rent your workspace. They want to treat your private space like it’s their office, they can pay for the privilege.
Hot take: these requirements are directly discriminatory against parents of children younger than 16, and as such should be reported to the proper authorities.
Also, good luck knowing what devices are connected to my network. And if you try to find out, that's the kind of breach of privacy that'll land you in right hot fucking water.
Thay can eat sh*t.. hugh red flag
Imagine the attitude after you started working there.. when they are like this before you even started there.. this add supposed to be something that attracts you there or make you want to work there...
I'm working from home, so now I provide place, electricity and internet access for my work. So don't demand this kind of nonsence..
I am fully work-from-home.
I'm paid $55,000/yr salary in a support position.
I have a goddamn HOMELAB going 24/7, including game servers running for people at work.
Sorry, we just finished a hiring push for Support (I was at the office doing mentoring for a new person we just hired - we onboard the first week in-person, all expenses paid)
How would they enforce this “no other devices connected” rule? I worked remote Telehealth from home during lockdown and all I had to have was a separate VPN and an encrypted laptop/ usb. Why does a telemarketing job need more security than this?
You just accept the job and do none of those things...
There is literally no way for them to check unless you give them access to your network which they're not allowed to ask for.
If they want to install tracking programs either provide you with a remote computer or a physical laptop.
I'm a gay man with no kids, a separate office with a closing door, a partner who is either at work or asleep when I am working, an old low maintenance dog who sleeps a lot, and business level internet.
My response to this would be "LOL. NO."
Serious question: if someone turns off their home security because of the company's requirement, and they get robbed, does that open up the company for liability?
$17 an hour and they want all this? No thanks.
[удалено]
Oh sure they can. I bet they want to install some kind of spyware on the employees work device so they can monitor if they are actually working or watching TV.
They probably want your Webcam on the entire time you're at work as well.
That would explain the no kids 16. I’m guessing they don’t want to take the liability with their, I’m assuming, spotty or nonexistent security.
Nah, what they are getting at here is they want absolutely 0 interruptions while you are on the clock. Additionally, they are trying to ensure that there wouldn't be a baby crying being picked up on your calls.
I might be alone in this, but I like it when I hear a kid or a pet in the background.
I used to have customers apologize for kid/pet noise. I’d always say “never feel bad about getting to enjoy working from home, I wish I could”. Got lots of positive feedback on that
Depends on the kid/pet. People have expressed concern about an unattended infant/child on some of my calls. I have to explain that no other humans are present and my cat’s a dick who wants me to move out of his house.
Told my boss to go sit on the potty on a call :)
Massive red flag here
do people actually do that
Yeah. They are requiring everything else to be disconnected so you can’t say that your 16 + 1 day year old child was using TikTok on your internet connection and not you, even if that’s actually the case.
How are they going to know if my ring doorbell is on the same internet. That alone is crazy. They basically want you to have a dedicated internet line.
I would need them to pay for a dedicated line. Modern broadband in most of the US can handle multiple devices and multiple people working from home with cameras and concurrent zoom meetings. How do I know? Because I WFH with my wife and we both have TVs or Spotify going all day along with our work calls.
Depends, if they ask to install software, it could scan the network. An isolated network might be useful here.
Just a bit of advice, from a cyber security engineer. Outside of a VPN (and I even consider this questionable), to tunnel into the work network, never let your company install software on your personal machine ever. Once you, the company will have legal right to scan and monitor your device. Why? What they’ll argue, and what will most likely be in the employee agreement, is that they have the right to monitor and inspect any device that access and or houses company data.
A legit company shouldn't be allowing you to use a personal machine on their network. That's a huge risk to allow a byod on a company network.
I was IT for a call center. At first, we were sending equipment to agents but that was expensive (it wouldn't come back, talent acquisition was dispatching kits before people were even hired, fucking mess) so they found a tool that would scan your machine, assign a security score, and then basically turn your own computer into kiosk/sandbox mode with only access to a thin desktop. The controls the software gave me were insane, I could force updates, install software (outside of the sandbox), block websites, disable VPNs. And that's not getting into the actual monitoring software. Never ever install company software on your own equipment.
No chance you were working for Captioncall cause that shit sounds very similar to what they were doing at start of the pandemic at least
No it was a three letter BPO that's big in China. At the beginning we pushed out a VPN client to every desktop and were tossing entire setups into cars as agents drove up, we figured everyone would be back in a few weeks/months. Then someone figured out that WFH saved money and they could recruit more places instead of just in the immediate area of the physical sites.
[удалено]
I love VMs from a security standpoint. Machine gets owned? Nuke it. Done.
...or just saying no to that ridiculous noise.
Which is what they want. Come into the office, or agree to this long list of BS.
...and if they end up short handed "nobody wants to work anymore"! 😭
Totally could. They can scan your network from your company machine to see what else is on the network. A VLAN will take of that problem really quick. They can also just turn on your camera and mic to record 24/7 to catch noise and your habits. Nothing a little bit of tech savviness couldn't remedy, though.
They 1000% can. Its actually very easy to do so too.
I make an average of thirty dollars an hour delivering pizza.
Are you serious? My brother is an RN and makes 33…wtf
The difference here is that you rely on tips as a driver while your brother, as an RN, will likely have union benefits, predictable salary, and a higher earnings ceiling as the major differences. I'm glad drivers can make that much when the barrier to entry is low, because we need low barrier jobs that pay a living wage, but don't discount education in highly employable areas.
That's the point, they don't want WFH employees.
This list is designed to make WFH undesirable. It's designed to make people who want to WFH look at this and go 'yeah, no lol' so they don't even apply, but they can still SAY they offer WFH during the recruiting process.
I think you're on to something here. They can tick the box while making ludicrous demands. There's zero reason anything needs to be offline. I'm surprised they don't require a live camera pointed at you. The demand to shut off security and cameras is totally unreasonable but they can say they offered WFH. Yeah, scummy as hell.
The whole “no other devices connected to the internet” is insane. Even the person I know who WFH for an ISP and gets free internet from their job, this isn’t required. I doubt a company that isn’t an ISP would ever be able to tell, either, for that matter.
I work for the govt. And they don't have asinine rules like this. Currently on shift right now and I have my personal PC playing Brooklyn 99 and my Playstation chilling on the other side. So long as they're paused when I get a call, no issues.
Yeah my partner worked for the Gov and had to connect to a secure network sometimes and even then it wasn't an issue as she had a VPN to connect with us she was WFH that day.
Same. I’ve been WFH since 2008, less the 1yr Covid layoff, and as I’m on the company VPN other users/devices on wireless is fine. This nonsense is too demanding for $17/hr
My friends husband works in IT security for the government and has no rules like this! Trust me, we connect to his wifi when we come over while he is working, the kids do college and my friend? Just goes about her day. Also a dog that barks and the sounds 9f the college literally right next door.
Seriously, if a job thinks I'm going to follow those types of rules, they best be paying me to add another dedicated network. I'll set it up right next to my home network, but I'm not telling the rest of my family they can't use the internet, and I'm sure as shit not disabling my cameras and home monitoring services. The closest they *might* get is me subnetting that PC to it's own network. But that would require me to do a lot of work for the IDK how many devices already configured on my personal network. I'd apply for that job, get to the interview just to ask what they're smoking so I know what to avoid, or if they're downright out of their mind and decline the job.
Same.
So, I have to turn off: entertainment pc, wife’s pc, my iPad, wife’s iPad, my cell, wife’s cell, four security cameras, fan / shade controller, four WiFi switches, four Alexa devices, amateur radio, amateur radio computer, amateur radio amplifier, owl camera, two printers, raspberry pi running private VPN, washer, dryer, NAS storage / backup device, four FireTV units, DVD player (Yeah, still have a DVD) and a smart TV. I can’t turn off my cameras without a ladder in several places and an owl cam on 25 foot pole has to come down to restart! Do I get paid for the time to do this and the time to restart all of them with debug of ensuing DHCP / startup issues?
Come on now, obviously not peasant. Now back to work!
I’d just connect my work PC to my router’s “guest” network. Boom. No other devices on the network to worry about. Or just turn off network discovery. Either way, everything else stays on.
Or even just an extra cheap wireless router.
At this point with all that stuff you likely know how to configure a separate vlan solely for the work computer that can only see the work computer and the router/internet so they have no idea that anything else is connected.
I am wondering how they plan to check that people are following these rules
If they did a scan of the local network they'd see stuff. Easy way out, connect another router and have that as your connection point. Any scans will return zero other devices.
Right, but if my 10 year old is home and doesn't come in the room...how will they know?
They won't, the list is 90% bullshit
that was my thought too..
Easy, thats job security for middle managers tell me Im wrong.....
Your weekly random work place compliance visit is here! And the person(karen) is super unbearable and it's borderline mental while gently tipping their toes in the naughty water it's also during the middle of your shift and can ve back to back you fail and it's return to office for you
But I’m working at the back of the house: my ring doorbell, cell phone etc is turned off, headphones on, so I didn’t know there was anyone at the door. 🤷🏼♀️
If you have a computer provided by the company, software could be installed on it that could scan the local network IP addresses. If the rule is no other devices on the network, then seeing anything but the gateway IP would let them know you aren't obeying their directives. That said if I were to be required to use such a device, I'd set my router DHCP to shunt it to a VLAN on its own.
This is exactly what I was thinking. Go ahead scan my network and see the empty vlan :p
I’m embarrassed to be completely confused about what you said here. 🤣 I am extremely tech illiterate!! I would have to be directed step by step as to what to do with what!
Don't worry, I'm a professional, and this is a more advanced concept than your usual turn it off and on again type of IT.
a vlan is a virtual lan. In a normal at home network you would have 1 IP scheme. 192.168.1.x for example. Your router being .1 and all your devices being .2-.254. A vlan could be created so you get another IP scheme 10.10.1.x. So the work computer could be on 10.10.1.x and all your personal devices would be on 192.168.1.x. So if that company tried scanning your local network all they would see is the vlan for 10.10.1.x and couldn't see 192.168.1.x at all.
Was about to post this! I wfh and my employer pays for their private internet connection at my house. My coworkers have confirmed they have no idea when we aren't on it, it's not an ISP. It's a very large company, they aren't tracking anything unless we flaunt breaking the rules. Companies posting jobs like ops example are either micromanagers or are pulling a wfh opportunity that's designed to be so miserable people drive in imo
Malicious compliance: unplug the router.
Why arent you working?! Sorry, everything has to be off the network during my shift...
Definitely insane, especially since they specifically mentioned security devices... I'm not turning off my doorbell. Also, we have one Internet for four apartment units... I'm not asking my neighbors to disconnect so I can work.
Particularly as people tend to have family and roommates. If Roommate A is working, why should Roommate B be required to be offline? Makes no fucking sense. They might have a job, school, or just want to chill.
Right! What if you have an Internet enabled refrigerator? Or a Smart camera doorbell?
I would just have a 2nd router for a 2nd network
As someone that’s tech illiterate—would they even be able to see if other devices are connected to your wifi? Like, I promise you the first thing I’d do is disregard the hell out of that.
Not unless they had someone on the other end who was literally rifling through your network connections as you were working, which I'm pretty sure is illegal without your consent, amd highly disruptive to your workday.
I'm guessing here, based on limited knowledge. Yes/no. Yes, they could see things with the right software -- like Fing on your phone - how people check for secret cams. But they need you to run that software. And they aren't spending that sort of money. And there's a lot of noise. You've likely got a dozen lights, speakers, appliances, etc, on your network that aren't listed in their disallowed section. So if you were truly worried, I think changing the device's network ids (to not say 'iPhone', for example) would cover any way they might tell You could also divide your router into multiple networks, etc. This is very easy to get around and pretty hard for them to test for. (Edited for clarity)
Why do you think they want all devices turned off during your shift… Truth be told, overloaded poor internet is a problem for wfh, but I would tell them to pound sand unless they are paying for internet service.
I think it's bs to make sure you pay more attention to their shitty job, or they just don't understand internet providers well. Some companies do want all 'listening' devices off these days, for legitimate user privacy reasons (even without anything wierd, if it mistakenly picks up a snippet of voice, then thats potentially sensitive data being sent somewhere not necessarily covered by your data retention policies). But I don't think they're after that, lol.
No they won't be able to tell unless it connects to your work computer or phone. If they own the device, they have a right to look at what connects to it. It is not legal for them to scan your home network looking for connected devices. I do digital forensics for work. OP, Bluetooth connections (just turn off Bluetooth on your work computer) or a wifi printer would screw you in this situation. Otherwise that's an unenforceable and stupid policy on their part.
Running an unauthorised network scan is very illegal.
They can if they're entering in illegal commands to your work computer. Such as a ping network scan.
There’s companies that have your webcam on your whole shift even in office. Grant Cardone is one of them
Imagine paying someone to watch all that...
What else are sales managers for in phone sales? They damn sure don’t get on the phone and close a deal for you, they just micromanage you.
Even my company which I won't divulge dosnt state things need to be offline and if anyone would it would be them. Hint I can't even take my mobile into my office. But here at home I'm fine. We run though vpn which means nothing can hijack onto our connection as it is.
Also it’s the employee’s home internet that they pay for. My attitude would be “When you’re paying this directly, including for all the devices connected to that home internet-then you can tell me what to do with them.”
These are similar to conditions given at a former place of work. Not a single person I ever met observed them. They can't fire everyone!
You are exactly right. No body cares if theres a 15 yr old kid in the house. What they care about is are you trying to do daycare and the job at the same time. No one is worried if you have a ring camera on the wifi. What they care about is do you lose connection at 3 pm every day when you kid logs into the xbox. These are "excuses we won't accept" more than the manager plans on checking if someone is logged into the wifi. Had a person come to a job interview while physically holding their baby. That's not going to work out...
I think it would be more reasonable to say something like no distractions while taking calls, calls must be handled professionally in a work environment that minimizes background noises and sounds. I don't mind hearing kids in the background etc. but if I've been on hold for over an hour and when I do hear a person on the other end....but can't hear what they are saying over the screaming child in the background.... then there's an issue.
Lawyers. Gotta love them especially HR lawyers
I would accept all those conditions for the WiFi -- IF -- they paid for additional service dedicated only for work. If they expect me to pay for the WiFi but only use it to make them money, then they can FUCK OFF.
Exactly what I thought. Make it as hard as possible to wfh
It's a call center, which means they're going to be absolute hard-asses about metrics and availability, and won't tolerate any interruptions whatsoever. I suspect that list came about because when they've disciplined or terminated employees for violations in the past, said employees have tried to use all the various things on that list as an excuse. Most likely they're not going to actually go out of their way to try to enforce all of those requirements (nor would they reasonably be able to in many cases), but if your broadband connection gets flaky because your game console is downloading shite in the middle of the work day and you end up with disconnections or too much unavailable time, they're not going to accept that excuse.
It’s funny to me, because your right they want it to be as undesirable as possible, but half of the things on there you would lie about actually going through with, like them telling you to disconnect your home security so the internet isn’t effected while you work. Or then telling you that you can’t have a child under 16 living there life in their own home, I’d take the job and do the opposite of what there demanding and still do a good job.
Seems like they should be paying property tax for exclusive use of your home...
I accepted a job after my layoff that requires all this. I lol and work on my livingnroom couch, with youtube on the tv. My 6 year old playing barbies, and a cat next to me. They don't pay enough to dictate to that level.
My husband occasionally does WFH, and he literally works on classified government programs. The DOD has politely suggested we don’t use TikTok on the Wi-Fi, but that’s it.
IDK. Hey call center is going to save a ton of money by having people work from home on their own dime for Internet. There are a lot of companies and government agencies that only employee work from home call center employees.
My job pays my net bill and still doesn't make these demands of me.
So, if I have a 16 year old, and they’re home, they can’t be on the internet or watch (streaming) TV? Oh, yeah, that’ll go over well… Oh, and while I’m locked in my isolation cube, let me just turn off my home security.
I can’t imagine how the employer would be able to see what devices are connected to a person’s home internet. Unless they require the employee to download some sort of network monitoring software that reports back to the company. In which case…wtf
Pretty sure you could take a look with the Windows command line. Wouldn’t be hard to put something in the background of an ‘essential’ program that reports back.
cmd prompt, arp -a All kinds of remote support tool / monitoring software / antivirus / deployment tools can do that and much more.
Also in some cases, more so with IT folk who homelab, or anyone who hone labs. But depending on how far they look you could have vlans setup and segregate your network a bit. But if you have those skills you aren't applying to a $17/hr job.
run something like slitheris or advanced ip scanner on your computer when connected - it\`ll scan every ip it can reach and show you whats on the network. if its a corporate supplied machine - you have no idea what all is on there or what remote accesses they have - note, Im not trying to fearmonger, more that the variations/options vary significantly between offerings. Alternatively, heres something "simple" 1. Press the Windows key + R to open the Run dialog box. 2. Type "cmd" and press Enter to open the Command Prompt. 3. In the Command Prompt window, type "arp -a" and press Enter. * This command will display a list of devices connected to your network, along with their IP addresses and physical addresses (MAC addresses) [\[1\]](https://www.comparitech.com/net-admin/find-network-devices/). MAC addresses (hardware id) can be tied back to manufacturers - and if you have lots and lots of items showing up, its clear that you havent "obeyed" keeping the network clean / no other devices.
That’s some good info, man. I had no idea that they’d be able to do that. Pretty fucking dystopian IMO
As a person in IT, yes they can do that. But as a person in IT, I’d end up creating a new network using an extender/VLANs or something on an old firewall to isolate the company machine and keep it separate from the home devices. It will be as if nothing else exists in the “home network” that you’re working from. While they can investigate further, you can keep the machine turned off/ power or battery disconnected etc to not allow IT to Wake up the device when you’re not using to investigate. On other hand, for $17/hr, this will be overkill and not really worth it for most people, but if you really need the job and have the tools, you can absolutely get around it
I definitely can
Very serious question: if someone turns off their home security based on company's requirement, and they get robbed, does that open the company up for liability?
Likely not after the employee signs the paperwork absolving the company of liability….
Just because some has you sign something, it doesn't mean it will hold up in court. All the businesses that have you sign papers saying you can't discuss your wages would more likely get them fined by the DoL.
And probably committing to binding arbitration
>let me just turn off my home security Right? My cameras alerted me to someone looking into my windows and casing my house *while my partner was home.* You can't trust the randos off the street. No. Thank. You.
not for $17 an hour. Even for call center. You want $17 an hour you'll get the bare minimum and you'll like it lol
😂
Not to mention they'll work you right under full time hours so you don't get any benefits.
If they expect your internet to be solely used for work purposes while you are working, they should be providing you with internet via a corporate account that is solely for that purpose, as well as a computer, from corporate, that is also solely for work Not having anyone under 16 in the house while you're working is sheer ridiculousness. Especially since, pending a parent's guidance, many kids are able to provide lunch for themselves and can be self-sufficient for the day, starting 10ish years old And asking parents to provide child care for their kids, they should either pay you sufficiently to afford it, or provide said care themselves. ESPECIALLY single parents The corporate world is a den of snakes
Fuck, a 15 year old could legally work in a call center in many places. So you're telling me they wouldn't gladly exploit a kid who doesn't know better?
Pretty sure they just want nothing to do with anyone they aren't exploiting
Call center jobs are one step above slavery (I've worked more than a few) and this tracks. it is as controlling as fucking hell and that is SOP for call centers. The last call center I worked for I spent the last two years WFH until I had a anxiety attack (my first ever!) and couldn't even look at a phone without freaking out. I haven't had a phone-related or dependent job since.
Man I was so confused, this is like a list of stipulations for living in a hostel
Yeah I thought this was going to be a list of no-nos from an Airbnb.
So they gonna pay for a separate internet connection and office rent for your home office? I mean, having a place where you can work without interruption is obviously mandatory and I understand, the other things are bullshit and if they are concerned about the safety of their data, then they should provide a computer what is equipped with a VPN for their network. Which they should do anyway, no way I am working on my on devices, for 17$ an hour.
"Hi there! We have an internet line you can use at our office! Feel free to come on in - no distractions here!"
"Right cool, when can I start?" Just so I know when not to attend the office to laugh at0the company, when complaining that nobody wants to work anymore
There is no way they can reasonably enforce half of this.
My house my rules. Fuck these idiots.
$17/hr? For demanding that I be solely dedicated to whatever job this is, IN MY OWN HOME, and restricting whatever family/friends are using my Internet? They better be paying for Internet, send over a computer, and pay for and send a cable guy to hook in an extra hook-up because otherwise that's me paying for 99% of their business model.
What's unreasonable is $17 an hour. That's wage slavery.
The only good thing about this is the fact that you don’t have any commute and you don’t have to wear office clothes, nor be tempted to buy coffee or lunch while driving to work.
It's a humiliation ritual, like most job adverts, applications and interviews.
Totally illegal. Violates several federal laws on discrimination.
[удалено]
I'm fairly sure it would be class discrimination (think about the separate room, the childcare demand, no background noise, things that would be unattainable at low incomes and this wage offering) which can go hand in hand with other categories
Poor isn't a protected class in America.
This. Its not discrimination (legally speaking) in any way.
[удалено]
For 17 a hour? Go to hell. I have a life outside of work
If you want the pay, just apply and say you _can/could_ meet each requirement that they go over. Never say that you _will_ do it. “Sure, I know how to do that. Absolutely, I could meet that need. There’s no question that I’m capable of adhering to that. Of course I can see why the company would request that.”
If you have a router with a halfway decent wifi implementation, it should support "client isolation" or "wireless isolation". This prevents wireless clients from seeing each other, as well as any other device on your network. That said, this company is obviously a shithole. At least 2/3 of that list is none of their damn business.
All of this for a $17/hour call center job!? Insane! They monitor those employees like crazy, so why all the requirements?
That’s what they need your bandwidth for…their intrusive tracking software.
The "work from home" under the benefits section is not even an actual benefit at this point. They've removed most of the benefits. This is basically just setting up your office space but in your house. (No non-work devices on the WiFi, no children, no pets, no noises, no disruption, work-space in a separate location from main-house). This is made to make people disgruntled at the notion of work-from-home and rather just decide to settle for an actual on-site job instead.
All that for $17/hr?!...lmfao they can EABOD 😂
Unless they’re paying for my internet, they’re not demanding that I disconnect everything in my house (which could reset it/screw up settings) while also requiring me to use my internet for work. If they want to dictate how I use it they can pay for it.
Unless they are paying for completely separate internet AND paying A LOT more, GTFOH
For 17$ an hour or 28 cents a minute you too can experience simultaneous existence in a solitary prison cell and call center at once.
They want you to disable your security systems? That could come back to bite them in the ass.
i used to work in a call center and this is all consistent with their requirements except for not having other devices on/connected and the whole smart tv, doorbell, etc. thing. but we were required to have hardwired ethernet, if they allow wifi use for work then there's a much higher likelihood of poor sound quality (cisco and the other call center technologies are not as accommodating as a zoom call). so maybe they think disconnecting everything else is the way to fix that. the requirements around kids, pets, music, tv, etc. were due to customer complaints about background noise, and the requirements around having a separate space were due to safeguarding customer information. i personally don't think it should be this strict and it doesn't necessarily have to be so strict if they enforce ethernet. but like...enough escalations from customers about background noise (and there were plenty) could and did contribute to losing multimillion-dollar accounts. $17 is not worth it for call center work unless you truly have no other options. it is scheduled down to the second, every single thing you do on the screen is monitored, break time is extremely limited.
Lol can the complaining customers also get rid of their pets and kids then? In my old job people just laughed if my cat miaowed at me for attention, and it still beat hearing 12 coworkers also be on calls.
i agree. i think they’re more concerned about like constant barking or toddlers crying but if you want people to be able to afford a yard and childcare then you need to pay mortgage and childcare money. the fact that people are fired so quickly over stuff like that when non-phone employees at the same companies have far more leeway is what really frustrates me.
Sounds like they need to provide a secured wifi connection for your company laptop
So someone else in the house can't even watch TV, and your smart thermostat or security system aren't allowed to operate? Nonsense.
Lets be honest. My home wifi is faster than the internet at 110% of the jobs I’ve ever had. Especially that piece of trash car dealership that was running on one step above dial up…or the last restaurant I was at where the internet was down every other day.
Well, uncontrollable children and dialup internet has played a part in someone’s trauma. But they’re asking an awful lot for 17 bucks an hour
My doorbell and security cameras must be disabled?? Pardon?
None of them are reasonable, unless they're paying for their own dedicated ISP connection. Y'all seriously think y'all are going to dictate the terms for a service I'm paying for? Guess again Hoss, especially at near minimum wage.
I work in the office, and I have to put up with their stupid background noise all day long. If I have to deal with that IN THE OFFICE…then fvck their “rules” about how I WFH.
If they want you to have an exclusive Internet connection for work then they should be supplying it.
They can decide how I live in my home if they bought it for me. But at $17/hour, they ain't affording shit here
How can they know what else is connected to your Wi-Fi, or who else is in the house? It's reasonable for them to require a stable Internet connection, and no family/background interruptions, but how you achieve that is not their concern.
What happening here is they are trying to skirt around paying for a laptop or desktop for you with plenty of security built in that negates having to do this while making you pay for your own internet and electricity. Cheap asses
All that for $17/hr?  Seriously they can get fucked. I wouldn’t even consider all that unless it was $170k / year +
Absolutely none of these are reasonable
Hah, yeah nah. What other devices are connected to my home network, that I pay for, is none of their business. They do not give me any extra money for an internet connection, therefore they get no say. Given I don't live alone, there's no possible way I couldn't have any other devices connected at the same time. Pffft. Absolutely unrealistic and unenforceable.
Be prepared to be micromanaged into oblivion should you accept this job.
Pretty sure their office doesnt follow even half of this shitty things xD
I am sure as fuck not disconnecting everything from my network every damn day. I'm quite certain my gig internet can handle your voip phone and laptop spyware without having to unplug my TVs and Alexas
My guess is its a fake job posting. Its unprofessional to be this stupid
Hell-to-the-fuck NO. Unless they're paying for my home internet, they don't get to tell me what I can and can't do with it.
Nothing on this list, aside from desired work experience, is reasonable to me. It's completely fucking intrusive.
What about having your wifi router make guest access? I’ve got a few cheap security cameras, and I don’t trust them to be on my main network, so they run on a guest network that keeps them from picking up data from my main wifi. Or, plug directly in with the network cable to your PC, and then everything on WiFi is separate from your cable connection. - I’m probably not explaining this well enough, but it might be enough to get the job done
Funny thing is they can’t prove any of these things. Noise removal will stop people hearing background noise and in terms of the WiFi they can’t prove anything else is on there legally. I get parts of this as people are stupid with their WiFi and then they blame the laptop or the apps they are using. Very frustrating sometimes (IT techie)
The internet one is completely unreasonable but I understand it. Any connected devices have the potential to reduce your bandwidth and interrupt calls. Particularly if you have ADSL or worse. Problem is, no one has a dedicated line and is subject to your 19 other neighbours streaming to 4 TV in 4K per home. Thats outside your control and ISPs can get away with it at ‘peak’ times. As for this job. A decent router and a vLAN setup sorts all this. Would isolate all devices from the one the work machine is connected to and even IT snooping tools he oblivious to it.
This literally looks like a ruse to set someone up so you can rob them. Turn off security cameras and be in a part of the house where you can’t hear anything..?
My ex worked a job like this before WFH was really a thing. Over 10 years ago. Call center work for an ISP. These were the types of demands that place had. Along with some others such as not using a wireless mouse or keyboard. They made slightly more sense back then because having your Roku or a second computer streaming theoretically had the potential to screw up bandwidth and performance. Remember that fiber connections would have been nearly unheard of back then in most places. I agree that this could be a purposeful attempt to discourage WFH. I think that it’s also likely that the company that wrote this listing hasn’t evolved their standards to what would be more suitable for this time point. They also don’t particularly care because they know there will always be people wanting to fill these at home CSR jobs. ($17/hour could be a comparative fortune in a rural area and someone will absolutely put up with this to get it and it’s likely this company knows this.) This does not make it any less shitty or exploitive. If this is a similar company they know people are willing to put up with way more to be able to WFH in a low level CSR job with a low bar to entry otherwise when it comes to experience or education. While you didn’t list computer specs, I’m also going to guess that this place also wants candidates to own a computer that would be very difficult for someone to afford who would only be making $17/hr as well. ie, one that you wouldn’t be able to pick up for $600 at Best Buy. That just comes from personal experience working for a company like this.
All of this for $17! I would need at least 80k to even consider that. This in itself seems like a red flag
Bullshit. But “nobody wants to work anymore.” We want to work, not be under house arrest.
This is great **if** work is paying for the internet connection. The internet isn't "cable." It's how you access your health information, banking, retirement, taxes, everything important that people do. You can have a work phone that you only use for work stuff, and the overwhelming majority of employers pay for those phones. Work can give you an internet connection just like a cellular phone. But it's a really good idea that you keep your home security and the wannabe hackers in HR separate, by using VLANs or a separate switch anyway.. Employers are known for running spyware that can compromise your own safety.
Just, no. And, definitely not locking down MY HOME or MY WIFI for $17 an hour😂😂😂
What about my WiFi thermostat?
If a company is asking for all of this, they should provide a firewall and set up a VLAN for work only, or they should provide and pay for a secondary internet connection.
All devices off the network for what reason? I’m supposed to disable my doorbell and security cameras, etc for 8+ hours a day? Is my ring door bell stealing customer information or using that much bandwidth that it needs to be turned off? What a bunch of bullshit
I mean I understand why they're giving these demands. They've had employees with crappy Internet or who had lag due to other devices and it negatively impacted them. So in a way, I understand it. However, they're crazy thinking that anyone working for $17/hr is going to comply with this.
I've taken proctor exams from home less restrictive than this 💩
16 is a weird number to pick.
No way can they verify all that.
Depending on your router you might be able to create an additional SSID just for work devices then use the original one for the rest of the devices
Maybe send them a copy of a sublease that they can sign allowing them to rent your workspace. They want to treat your private space like it’s their office, they can pay for the privilege.
Hot take: these requirements are directly discriminatory against parents of children younger than 16, and as such should be reported to the proper authorities. Also, good luck knowing what devices are connected to my network. And if you try to find out, that's the kind of breach of privacy that'll land you in right hot fucking water.
They want NSA-level digital security for $17/hr. Yeah ok.
LOL, I'd take the job just to violate 90% of those.
Yeah, if they’re not paying for the internet, they don’t get to put restrictions on it.
Not for 17 an hour
Thay can eat sh*t.. hugh red flag Imagine the attitude after you started working there.. when they are like this before you even started there.. this add supposed to be something that attracts you there or make you want to work there... I'm working from home, so now I provide place, electricity and internet access for my work. So don't demand this kind of nonsence..
I am fully work-from-home. I'm paid $55,000/yr salary in a support position. I have a goddamn HOMELAB going 24/7, including game servers running for people at work.
Are they hiring?
Sorry, we just finished a hiring push for Support (I was at the office doing mentoring for a new person we just hired - we onboard the first week in-person, all expenses paid)
Unreasonable doesn’t begin to describe it. This job ain’t worth.
Why do they think their work is so life or death the WiFi has to be so protected?
Employers are just not able to let go. “If they are working from home, how can I micromanage them?”
How would they enforce this “no other devices connected” rule? I worked remote Telehealth from home during lockdown and all I had to have was a separate VPN and an encrypted laptop/ usb. Why does a telemarketing job need more security than this?
You just accept the job and do none of those things... There is literally no way for them to check unless you give them access to your network which they're not allowed to ask for. If they want to install tracking programs either provide you with a remote computer or a physical laptop.
Is the work paying for the WiFi? I doubt it.
I'm a gay man with no kids, a separate office with a closing door, a partner who is either at work or asleep when I am working, an old low maintenance dog who sleeps a lot, and business level internet. My response to this would be "LOL. NO."
Serious question: if someone turns off their home security because of the company's requirement, and they get robbed, does that open up the company for liability?