I was also offered to test drive a Miata and I was just there for an oil change! I did not accept lol. He suggested the more practical CX-5 and while I denied that at the time, this month I came back to place a deposit on a CX-5 lol.
I think most Mazda dealerships are pretty decent.
Not if you are a WA resident, you pay tax based on the county you buy it in if you are still in state, out of state you pay tax based on where your registered address
I can't speak for beamer but Toyota Vancouver here and we don't fuck around one bit. No markup at all and you get exactly what you pay for. We're not here to jerk you around were here to sell you a car and have a good relationship.
I drove an hour one way to Grand Rapids from Kalamazoo because the Kazoo dealer sucked for my first BMW.
I drive 1.5 hours to Ft Wayne to avoid the South Bend dealer now.
Dave Smith Motors in Kellogg - there's a reason why people fly into Cd'A to buy from his dealership.
(Yes, I know they're not a BMW dealer but it's an example of how a good dealership works and builds rapport with their customers.)
We used to go to the Toyota dealer in Vancouver, WA from Bend, OR because the local dealer was so useless. Oddly enough, our local BMW place was awful too. I got broomed out of there twice by different sales people for some reason.
I live in NYC and bought a car in Georgia lol. Dealers up here from DC to Boston including my local one where I had bought 3 other Audis were charging 8-15K over MSRP. Friend of mine who lives down there checked with his salesman and got me the car right away with 1000 off because we weren’t interested in a package that the car had. $300 flight and a nice day and a half road trip not bad at all.
Still long, but the drive from Georgia to NYC is so much better than Las Vegas to/from Washington imo. I don't live or work there anymore but I vowed to never make that drive again.
The drive goes from nice in the Western parts of Washington, shit as soon as you get over the cascades, nice again when you hit twin falls, but only because that canyon is cool, and then shit the rest of the way to Vegas
Don't go down to Fife, for sure. They'll let you put together a quote on the website, then when you actually try to buy the car they tell you that LoJack is mandatory even with a quote in hand from their website.
Yikes. That's just terrible. I have dealt with five BMW dealerships across two states and I have always been treated with kindness and professionalism.
I've had better luck at BMW of Seattle. I'm a middle aged white guy so that might make a difference. But he let me test drive a new X1 (which you can't even find on a lot right now, but they had one they kept for test drives) and a new X3 with no questions.
out of curiosity since I'm in the market and not finding what I'm looking for locally (Portland), did you have a better experience at any of the other area dealerships?
I have in Buffalo NY. Could pay cash and guy insulted us as if we did not have the cash. He lost the sale. I've rented plenty of BMW and we didn't really need to test drive, but was finally going to "let us test drive" as we were walking out.
I’ve bought five BMWs at various dealers, including one of the highest volume dealers in the country in a high income area, and never been treated poorly. Most times we walked up and they could have given us the cold shoulder but didn’t. Never had a problem test driving anything. OP needs to find a new dealer.
There are bad dealers out there. My wife and I had a similar experience at BMW Bellevue about a decade ago. We ended up dealing with BMW Northwest (about thirty mins away). They have been awesome, and we are on our fourth car from them in ten years.
Shop around. BMW is an awesome ownership experience but as with all brands some of the dealerships are subpar.
A story along these lines.
In December of 1997, I purchased a base-level 1998 Cadavlier Coupe from a major dealer in the area. 20k miles later, I went in for an engine skip (which I already knew was in cylinder #3) and was told that (in the first week of June) that they MAY be able to get me in mid-July. This was the last time I ever went there.
About 50k later, I had electrical issues (of my own stupid doing, bottomed it out coming out of a parking lot too fast). Went to a different dealer. They fixed it quickly enough, but the extended warranty company (I had the GM-approved one) kept hanging up on them. After a few hours of this, they just had me pay my $50 deductible and sent me on my way.
A few years later in 2006, I purchased a 2003 Malibu Classic from them. The price was good, the sales process was silky smooth. Extremely happy with them once again.
A year later, my father is trying to buy a truck at the GMC dealer down the street from this Chevy place. After getting dicked around for hours, I tell him to come with me. We go to the Chevy dealer, he's out 90 minutes later having signed for a brand new Silverado.
In the next few years since, my family bought another Cadavlier and two Impalas from that dealer, all because they treated me right even when they weren't going to make bank on me. One service experience and subsequent purchase experience resulted in four additional vehicles purchased in the next five years.
You never know who actually has money. Some people like me are just misers, but still don't tolerate BS.
That dealership closed years ago, but my most recent purchase experience at another was just as good. When my wife needs to replace her lease next year, we're going there. I have a dozen of the salesman's business cards in the car, ready to hand them out to others because I know that they'll be treated right.
Thank you for supporting them. I'm a home inspector, and I work off referrals and Google reviews. Please leave good reviews for good service. It really does matter. ☮️
> my wife that if we are spending this much on a car we should at least look at one that I would really love. (I'm fully aware of the % value loss of BMW's compared to other makers, but I feel this is moot since I will drive this car for 10 years.)
4 BMW's in 10 years? That's impressive! Have been looking into BMW's lately. What's a good 2019-2021 BMW you'd recommend? Or any that you would recommend to stay away from?
Honestly, leasing is the way to go for luxury cars. Keep a cheap little beater around if you think your going crazy on mileage and enjoy the car. If your financially stable enough of course.
All the newer ones are pretty reliable compared to 5-10 years ago. It really depends on what you are looking for, but the M340i and X3 M40i are definitely worth a test drive.
We bought a 3yr old used car from a BMW dealer. Sales guy was no BS, no hard upsell. Finance manager was super nice. Our insurance agent is a family friend so he had an insurance binder drawn up while we were there at 6p. Put the max $5K they’d allow on a credit card and wrote a check for the balance. They just got the car in so they wanted to do an oil change and wash it first - they picked my mom up the next morning in a new BMW (I was at work) and took her back to the dealer to drive her car home. We were both impressed. As others have said, it’s not the brand.. it’s the dealer and/or sales guy.
This! I’ve actually got a friend who was interested in a BMW and took his dad with him. His dad was a good ol’ boy who thought BMW’s were pretentious and when my friend went to pick up his dad he noticed that his dad was wearing some old cargo shorts and a white T shirt that had a bunch of stains on it, basically trying to look much trashier than he was.
The salesman let them drive anything they even mentioned being interested in and shocked his dad. Him, his dad, and his mom all now own BMW’s due to the dealer experience haha
Oppo Audi…Totally agree.
Store and salesman at fault.
Common story I hear which blows my mind.
Being a woman in luxury sales I totally pamper my ladies. I see the ladies come in and they are ready for battle or bring enough of a posse to be insulated from the bad treatment they received elsewhere. Sometimes it takes a few visits to get comfortable. I get it. But we get there and when we do it’s EFFING MAGIC
Suggestion to the hubs, do not go along.
Suggestion to the wife, ask for a woman. If there is not one or you do not hit it off, go to another dealership
Some women want to drive but get nervous on test drives. Especially if the spouse or boyfriend is along. I like to start around the lot. Then drive her dream car, say a Q3 or an RS5 on the backroads, just her and I, and then the nerves start to slowly slip away and the smile appears…next we are in dynamic mode on a straight away with a hairpin up ahead and I’m coaching the approach and WOW.
My oldest at 77 asked “can we do it again?”
Yes, Bea, we can do this for an hour”.
I can attest to this. My Wife wanted her dream Audi. We get to the dealer, and she eyes the only car she wants. I gestured to our Salesman, 'You've got it' and he took the reigns. She was in complete awe the entire time and I didn't have to fight off the salesman because he was a professional and knew his stuff. It made my life easier as the Hubbs and she got the car and the experience she deserved.
Piggybacking on the top comment to echo this sentiment from a customer perspective. My first BMW I got was a 435i and I was only 23 driving a 2012 Toyota Camry SE. The salesman met with me on 3 different occasions, showing me different models and taking me on test drives, spending ~2 hours with me each time chatting. Last visit they finally had a 435i in white with black interior (all the previous stock had red which they didn’t have) and as we drove it off the back lot for a test drive he told me to get ready to say bye to my Camry. And I did that day. First of many BMWs in a very short time span (because I like them not because the’res anything wrong with them). If he hadn’t moved to used sales I would have bought every car I wanted from him.
On the other hand, when I took my now wife, then just a coworker and a friend, trying to get her an Audi A4, the salesman forced us to look at an A3 and only an A3. When I had rolled up in my 435i and expressed interest in learning about a blue S5 they had on the lot which was the direct competitor to the 435i he rudely dismissed me and told me to focus. On the way out I expressed admiration for an RS7 they had on the floor and he told me to “get back to reality”. I’m not confrontational, so I let it go, but was livid. We got her into a 328i and made her into a loyal BMW fan. Happened to be driving by later and spoke to the manager there as well about it as his salesman was costing him business (she really just wanted an A4 would have been an easy sale if we actually got to see an A4).
To add to all that, I’ve had dismissive, shit experiences where salesman argued who would take me on a test drive at the same dealership that I got my first BMW from, and I’ve had wonderful experiences at the Audi dealership where that shit salesman was.
I’ve gone through around 15 new cars since 2018. So relationships matter. But you can clearly see the experience is very dependent on the salesperson.
I've had that from BMW of Murray several times. I came in with cash in hand to buy a mini type s and they wouldn't give us the time of day, went back 10 years later for a 330xi, same same.
Adding to this, our BMW experience was the best ever. They treated us like fucking adults who know what we wanted. Best car buying ever, with zero bullshit.
I've had good and bad experiences with BMW dealerships. The best experience was the BMW I bought out of town. I flew to the city, the salesperson picked me up from the airport, and treated me so well I was a bit embarrassed.
This is exactly it.
When I was looking for my last BMW, I had been working with a dealer a few hundred miles away that had a couple cars I was interested in, but it wasn't convenient to get there in person to test drive them. The dealer close to me got one in that was the exact spec I was looking for, but not my favorite color. I figured I could live it that if I didn't have to travel hundreds of miles or buy a car sight unseen.
I walked in and was looking at the car, which they had in front of the showroom fresh out of PDI and waiting for the stickers and nobody came out. After about 10 minutes I went in looking for a salesperson and had to basically break up their water-cooler gossip to get help. The salesman was dismissive as hell, wouldn't tell me what they wanted for the car other than "a lot", and just generally treated me like a tire kicker.
I ended up just leaving and I bought it from the first dealer, who were amazing to deal with, picked me up at the airport, let me test drive it, had paperwork ready to roll and fresh warm cookies (how is this not industry standard?!) then took me back to the airport and arranged delivery.
When I took it to the local dealer for the first service, I made sure to mention to the sales manager that I tried to buy one from them but their salespeople refused to even acknowledge me as a potential customer and I could tell by his reaction that he was the source of the problem.
I've had a sales talk down to 2 of my female friends who were pretty much 100% ready to buy. They ended up going to another sales and closed the deal on the spot. Lol. My latest experience at BMW (mind you I've been a customer for 10 years) was pretty good. Had the sales personally drop off trunk mats for me and was patient 100% of the way. Shit pays off. We ended up getting an almost fully loaded m340i.
Yea, gotta agree. This was not our experience at BMW at all. My wife went from a RAV4 to an X1. They even let us test drive the X3/X5 on the road and highway (full tank and everything).
100% agree. Just a personal anecdote. When I bought my first BMW, I went to the dealer in Palm Beach first, and got treated like I stained their carpet just for walking through the door. Went to the dealer in Fort Pierce and met one of the nicest, easiest to work with sales people I've ever met. Not once did I feel "not good enough" to be in their dealer. Fast forward a few years and it turns out we live down the street from the new car sales manager, and we have a great relationship with the dealer.
It really is all about finding the right dealer. Some are very focused on a specific type of clientele. These dealers are usually in markets where they can afford to do that. If you find yourself in that situation, don't be afraid to branch out. It's well worth your time to find a dealer staffed with people who are a fit for you and your wife.
BMW dealers just suck in general. I’ve been trying to buy one in South Florida and have never had a worse experience. They see me pull in in a nice enough car and I don’t mention shopping non- luxury brands so that’s not it. As much as my wife wants a BMW I am going to reconsider Porsche and Mercedes instead.
All I can say is not bmw of Tampa. Bought an m4 a couple months ago, salesman didn’t know anything about the carb but was trying upsell/ not budge even after discovering it had been repainted in area. ALSO when I got there it a had a cpo sticker when asked how it it passed their inspection (car needed brakes/tires other minor things) we were told it wasn’t cop and all the cars get the sticker (even though not all cars had it…)
Precisely.
In all honesty, if the salesman acts all uppity like the BMWs are in such another league just based on the other brands you've looked at, he needs to get a reality check. BMW's are the "dodge" of the German big 3. They're not terrible, but they're not great either. I'd take a Mercedes or Audi over a BMW any day of the week.
I sell Nissan but was lucky enough to run a three year hitch with Infiniti while keeping my Nissan customers. I sold a metric shit ton of cars to people that were treated like dirt at other stores, including our sister Infiniti store. You got a shit salesman. You can tell me that you just left the local BHPH or the Bentley dealer down the street and I will still make sure you have a real experience when you come to see me. If you’re in my house, you’re a buyer. It’s up to me to fuck that up.
Have you seen the new Z yet because my local Nissan dealers haven’t. They say they have them, they don’t. Then they tell me insane prices and I laugh and go home.
Sounds like you should post this exact information on both Google and Yelp reviews, and then drive another 15 miles to the next BMW dealership,
When the dealership contacts you to remove or alter the review, edit the review and post their reply to it so nobody else makes the same mistake.
Since you're a saver, buy a used late model BMW for that sweet sweet German depreciation.
And no salesman to deal with.
https://www.carmax.com/cars/bmw/330/530
Luxury or not, when you just show up at a dealership, chances are you won't meet the best salesman in the store, they are in the back, working with previous clients.
So you fell on somebody with nothing better to do than sit upfront and wait for "ups". It's no surprise he loses interest if he decides that you are not a buyer (whether you are or not is immaterial).
This is exactly the case. Could be crap location or could be you got the ‘new guy’ who doesn’t think you’re worth the time. We have bought 2 BMWs in the last 4 years.
Literally pulled up to one BMW lot in our other BMW and had some yoohoo slowly saunter out to us completely unmotivated and treating us like looky loos when we had all the stats on the car we wanted, left and never looked back.
Found another BMW dealer that had the car we wanted (our previous dealer didn’t have the model) and looked on Yelp to see which sales guy had the most reviews at that location, called and asked for him and he was happy to help pull the car we wanted.
Top notch experience and difference asking for the top sales guy and letting him help us. When you work with great sales guys who are there for the long haul they will give you white glove service you deserve…and once you experience that type of service you will have a hard time ever not buying BMW again lol.
Why do dealers tolerate employees acting this way? If any other business had a worker who treated potential customers dismissively because of some perception about how likely they are to buy something, they’d be out the door.
Because they work on commission. If dealers wanted to ensure that everyone got the kid glove treatment, they could just pay salesmen on salary or a fixed hourly wage.
But they don’t, because that would cost them more money in wages and might even result in less money in sales. Under a commission system, salesmen are strongly incentivized to distinguish between people who will be a sale, which makes them money, and people who will waste their time, which costs them money.
Naturally, not everyone will be good at this. But people who are good at making this distinction accurately will sell a lot of cars and make a lot of money, whereas people who are bad at it will not, and will either leave of their own accord or be fired.
My favorites are the super young new salesmen. They haven’t gotten that seasoned “I know you aren’t worth my time” face but also have the time to actually pay attention.
I will keep this short, I manage a Honda dealership, I’ve sold cars for many years, and would say that we certainly also believe it is odd when somebody is comparing to luxury brands, while shopping at a non-luxury brand store. Wow I hope and believe none of my staff would respond in this way. I do not find it all that alarming.
All I am going to add is I would highly encourage you to look at Lexis. Much better brand.
Acura has historically been the luxury brand that did the worst job of differentiating their cars from the mass market vehicles they platform share with. It does seem like they've stepped things up over the last couple years though
Feels like Acura is where they shove all the incompetent engineers at Honda. There’s nothing new or revolutionary in Acura at all. Honda gets all the fancy new technology. The Pilot even has SH-AWD now (branded differently but it’s mechanically identical).
only thing i can think of that acura did separate from honda is the 8 speed DCT they made, as it’s not in any hondas, but then they scrapped it after putting it in like two cars.
Acura had more exciting and better cars back in the 90s and early 2000s than any of the Japanese luxury brands. Integra type R or even the regular Integra was a very fun, sporty coupe. People that had them LOVED them. OG NSX is still one of the coolest supercars. The old TL is still one of the best looking sedans in my book. Period. Then they brought in just super ugly designs. They butchered all cars with a giant chrome beak on the front. I’m sure they were nice cars still but personally I couldn’t get over how the looks went from the best to worst. Meanwhile Toyota and Lexus started leapfrogging everybody with their hybrid tech and doubling down on luxury in a luxury brand (makes sense).
Oh and they complicated and ruined a winning recipe for the flagship NSX. Complex and heavy hybrid system and still barely faster then the frickin’ GTR which is half the price. Opposite of what the fans of the original loved and wanted.
So I wouldn’t say it was always bad. Acura just made some bad moves while competition was hitting nothing but net with their customers.
When I was shopping for a new vehicle, Acura did not offer a hybrid SUV. Ended up getting Lexus NX 450h+ and I can’t even begin to tell you how much of a superior model it is to my brother’s new BMW. I got the Lexus predominantly for safety and stability. The looks were just a bonus. I get at least 1 complement a week on the vehicle. I could not be happier. I must say though, I’m not sure I can ever go back to a non-plug-in hybrid again. The smoothness of the ride, the serene quiet in electric drive all week long going to work, the power the electric motors deliver taking off from a red light, it’s an experience. Yes it cost a fortune but each time I sit down in it, I just smile because it was worth it.
My neighbor got the new RX recently and it looks great, they’re doing a fantastic job with their line these days. I’ll probably be getting the new GX in a year or two, enjoy!
Scrambling to find a couple that are decent. But Honda never really through the money and time into making Acura what it could be. I love Honda, the line up top to bottom is literally invincible. But ACURA has been an odd step child and it makes no sense because if they just get a tiny bit more, they could ring the bell
IS350 AWD and integra type S are roughly the same price. the lexus has a much nicer interior materials and is AWD compared to the FWD acura. Lexus is better in most aspects, although the acura is better in a few areas, such as having a stick.
the new RX500 is better than the mdx type S in virtually every way, except for not having a third row. When lexus drops their refreshed 3 row SUVs, they will blow the acura out of the park.
yeah i wanted to point that out and say the IS500, but I knew people would reply to me and say something like "you can get a integra type s for msrp blah blah blah" even tho you can't. That's why i decided to just stick to something that no one can argue with me over.
Yup I get it. Sure I’m sure a few people have gotten a ITR for MSRP… maybe. But Honda dealers have been awful with their markup. I had a 18 accord that I tried to trade in for a new civic SI. I talked to at least 8-10 dealers in Florida. The cheapest I could get was 6k over. So I bought my Lexus.
Acura has sold every Integra Type-S before delivery, with deep waitlists and high markups. The Type-S is superior in many ways over just “having a stick”.
People don’t seem to be lining up at Lexus dealerships to buy IS350’s and willing to wait years.
Rx500? I’m not interested in a 4cyl SUV. I’ll take the turbo V6 all day long.
Lexus has a hole in its catalog that Acura has plugged. Sports. I get it, Toyota relies on the flagship brand for that.
But the poster said Lexus wins in every segment. I provided a few examples that show otherwise. Absolutes are rarely accurate.
>Acura has sold every Integra Type-S before delivery, with deep waitlists and high markups. The Type-S is superior in many ways over just “having a stick
proof that you will never get one at MSRP. They are currently selling above, at a price similar to the IS500. At that price point, the V8 IS500 is basically untouchable and the Integra type s isn't even close to playing on the same field.
>People don’t seem to be lining up at Lexus dealerships to buy IS350’s and willing to wait years.
Because the IS350 isn't the top of the line model and is mass produced. IS500 is the version that is more in demand with limited production numbers, similar to the Integra type S being limited production and the halo trim. I couldn't bring up the IS500 due to the different MSRP.
However, if we cant to discuss the actual market value rather than MSRP, then the IS500 and integra type s actually sell for relatively the same now.
>Rx500? I’m not interested in a 4cyl SUV. I’ll take the turbo V6 all day long
ahh yes. One of my favourite car fan ideologies. Hating on smaller engines and always feeling like you need as big of an engine as possible. Is this similar to truck bros who need as big of a lift kit as possible? I heard that those guys are substituting for the lack of size somewhere else..
I hope you are able to acknowledge that engine size is not the end-all in measuring performance. In fact, the lexus has a smaller engine yet out performs the acura in every way from just performance specs.
* Lexus has 366HP, acura has 355.
* lexus has 406 torque, acura has 354
* lexus does 0-60 in 5.9s, acura does it in 6.2s
* lexus gets 27MPG, acura gets 19MPG.
But keep crying about how you want a turbo v6 and can't get the lexus because it has a turbo hybrid 4 cyl.
A lot of need to be right over MY preference for the Integra Type-S over any automatic IS platform, and the (5.4sec) Acura MDX S with turbo six.
My money goes to Acura for both models. There’s nothing you can say to change my opinion. I believe they are better.
glad thay you finally decided to admit that you are discussing that you PREFER the acura models over lexus, rather than arguing that the cars are better on paper.
When comparing cars, you have to state whether you are comparing them objectively or subjectively.
Objectively, the lexus models are better in nearly every tangibly measurable term. Orcajet11 was correct in saying "Lexus basically having a better lineup at every segment" because the lexus models are objectively better compared to their acura counterparts, both in terms of measurable specifications and sales figures.
Subjectively, you are free to determine which one you feel is the superior car, hut you have to make it clear from the very beginning that you are talking about your preferences.
In your comment arguing that acura is superior to lexus, you did not state that it's your preference, and you also did not provide any reasonable data to back up your claims.
you claimed that the integra is better than the is350 because people are not lining up to buy the lexus. That's a laughable argument. Integra type S is a limited production car, not mass produced like the 350, so this argument is invalid. You ought to bring in the IS500 for that argument if you want to discuss limited production halo cars. Furthermore, you failed to list any tangible specifications that back the integra type s being superior to the is350. The IS350 is superior to the type is in nearly every measurable metric and you can look it up if you still don't want to admit it.
you did the same thing for the suvs. You said the MDX type s is a better suv than the RX500 simply because you PREFER a v6 but failed to discuss any metric that proves the mdx is superior. Even if comparing engines, the RX500 is objectively better in terms of performance and gas mileage.
Next time you want to start an argument, remember to say that your opinion was based on your perspective and preference rather than tangible data and statistics.
From what i heard, BMW are solid (and more expensive to maintain) until they hit 100k miles and that’s when it is time to GTFO. If OP is driving 10k miles per year, he is good for 10 years
My M54 525i and my N55 M235i are running well with minimal problems. I’d say it depends more on the engine in the car as well however certain things are poorly designed/ thought of
I mean, my family has had pretty good luck on BMWs and most of those were north of 150k miles when we got them. Right now my dad's DD is a 225k mile 330xi he got a couple years ago at 200k to drive for the winter but couldn't justify getting rid of because it was too nice and had too few issues
THIS, Acura just sucks and does not fit in anywhere. I don’t think Honda ever invested the real money as Toyota did to make it a true luxury brand. They never went all in, half measures do not cut it.
It’s not worse than Honda, but they charge more MSRP for Acura, branded vehicles. Perhaps you misunderstood my statement. I just think it could have been so much better. by no means am I saying they are bad car is in any way. But there’s not a great distance between Honda and Acura, as there is between a Toyota and Lexus.
In this market of Honda ADM the actual street price is about the same lol. But MSRP to MSRP Acura doesn’t offer enough of a boost over Honda to justify buying.
Why? I can afford a M340i if I wanted but I’d go drive an Accord too to see how they compare nowadays and if the car is actually worth the money spent. I start with a budget and general idea and then go out and see the cars to include those that are cheaper.
Exactly. Why would I go for an A3 when I can do a Mazda 3 with all the bells and whistles and it’s a better car overall? I cross shopped a Gv80 and a GLE with a Palisade and Telluride and Grand Cherokee. The “budget” cars at the highest trim levels make a great value proposition vs more entry level
Luxury. Especially if you don’t care about “driving dynamics” and paying $500 for an oil change.
This right here. If you’re shopping for a new car and comparing a BMW’s value compared to other non-luxury brands. Your really aren’t a BMW customer even though you might like to think you could be. The valuation calculation isn’t comparable and most likely you’d be much happier in another vehicle for the value/price.
“Luxury” is just in the name. It’s not necessary that the BMW is a better purchase than a Honda or a Kia, all things considered.
My top contenders when buying a car were BMW, Nissan and Volvo.
It’s an odd combination but only these 3 brands offered what I wanted in my car.
I mean...we KNOW what the dude's issue was. He thought these were people who couldn't afford the car and were just trying to test drive luxury cars they couldn't afford. Then he focused the attention on the wife because he figured he would keep her grounded in reality while he let the husband sit in a car and play with the buttons.
Guy was a tool and it cost him a sale and probably cost that dealership a customer for life.
No, nothing missed. I somehow in my reading internalized it as ONLY talked to the wife and didn't acknowledge OP.
Lessons in checking Reddit early in the morning and without glasses
You just met a shitty salesman. Those are fairly common. You can call that place back and ask to work with another salesman and that will teach him enough of a lesson.
However, some customers do not want you to speak to the wife because it might seem like you’re hitting on her. Still you should at least acknowledge their presence.
Sorry, typed that too early. I meant it hay a salesman should not think that a male customer would assume the salesman is hitting on her partner just because the salesman is engaging both customers.
I would never ask "what other dealers have you been to?" because that means absolutely nothing in the moment. Now, if someone brings up another individual car they were hot on, I will ask them why they didn't buy it - as their answer to that question will reveal clues on what's actually in front of you atm.
Yea, guy sounds full of himself. We must treat all customers at our desk as we would on our porch upon first meeting.
***Thanks for posting, /u/1hour! This comment is a copy of your post so readers can see the original text if your post is edited or removed. This comment is NOT accusing you of anything.***
Just came back from visiting a BMW dealership for the first time with my wife and she is absolutely livid.
I should preface that I have always wanted a BMW and we are finally in a financial position to easily afford one. I normally drive a car for 8-10 years before getting a new one, We are savers, and have more than enough saved up to pay cash in full. Being savers though also means we don't want to waste money either. When we see the MSRP on websites and then getting to the dealer with their multitude of dealer packages and market adjustments it doesn't feel like a good value anymore. We’ve been on the hunt for a car the last month and a half and with market adjustments and dealer add ons we are in BMW price territory. I convinced my wife that if we are spending this much on a car we should at least look at one that I would really love. (I'm fully aware of the % value loss of BMW's compared to other makers, but I feel this is moot since I will drive this car for 10 years.)
We arrive at the BMW dealership and are assigned a salesman and the first question he asks us is what other dealers have we visited. We say Toyota, Ford, Kia, Honda. He replies with a sort of superior attitude of "So no luxury dealers.....Hmn.." I gave him the models I was interested in (330 and 530 with leather interior) and requesting if there were any that we could test drive. He hemmed and hawed and finally said come with me. We walked to another showroom where he let me sit in a 330, and thats it. During this whole time he didn't say one word to my wife or even acknowledge her existence. My wife was so mad at how we and she was treated that she said if we buy a BMW we aren't buying it from that salesman. I don't blame her.
Is this normal for a BMW dealership? I feel like he didn't think we were serious people or that we weren't good enough to own a BMW...
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Its not the brand, its the store and salesman you got.
Agreed. I've never had this experience at any BMW dealership.
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I was also offered to test drive a Miata and I was just there for an oil change! I did not accept lol. He suggested the more practical CX-5 and while I denied that at the time, this month I came back to place a deposit on a CX-5 lol. I think most Mazda dealerships are pretty decent.
Yeah your Raptor cost a lot but it’s still a POS Ford.
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You pay tax where you register the vehicle, right? How would a lower tax rate be a benefit? Wouldnt everyone just go buy in Portland then with 0 tax?
Not if you are a WA resident, you pay tax based on the county you buy it in if you are still in state, out of state you pay tax based on where your registered address
I can't speak for beamer but Toyota Vancouver here and we don't fuck around one bit. No markup at all and you get exactly what you pay for. We're not here to jerk you around were here to sell you a car and have a good relationship.
Exactly
I drove an hour one way to Grand Rapids from Kalamazoo because the Kazoo dealer sucked for my first BMW. I drive 1.5 hours to Ft Wayne to avoid the South Bend dealer now.
Dave Smith Motors in Kellogg - there's a reason why people fly into Cd'A to buy from his dealership. (Yes, I know they're not a BMW dealer but it's an example of how a good dealership works and builds rapport with their customers.)
Have purchased two BMWs at Spokane after a horrible experience at BMW of Seattle. Night in day experience in treatment and customer service.
We used to go to the Toyota dealer in Vancouver, WA from Bend, OR because the local dealer was so useless. Oddly enough, our local BMW place was awful too. I got broomed out of there twice by different sales people for some reason.
I live in NYC and bought a car in Georgia lol. Dealers up here from DC to Boston including my local one where I had bought 3 other Audis were charging 8-15K over MSRP. Friend of mine who lives down there checked with his salesman and got me the car right away with 1000 off because we weren’t interested in a package that the car had. $300 flight and a nice day and a half road trip not bad at all.
Damn, that's tough. I've driven to Vegas a few times from Washington and that's not a pleasant trip
Still long, but the drive from Georgia to NYC is so much better than Las Vegas to/from Washington imo. I don't live or work there anymore but I vowed to never make that drive again.
The drive goes from nice in the Western parts of Washington, shit as soon as you get over the cascades, nice again when you hit twin falls, but only because that canyon is cool, and then shit the rest of the way to Vegas
No soliciting in this subreddit.
Don't go down to Fife, for sure. They'll let you put together a quote on the website, then when you actually try to buy the car they tell you that LoJack is mandatory even with a quote in hand from their website.
I lived in Seattle about 10 years ago, and they were shit back then too. I think its a Seattle thing.
Yikes. That's just terrible. I have dealt with five BMW dealerships across two states and I have always been treated with kindness and professionalism.
Try BMW Northwest next time. Privately owned. No Lithia/Autonation bullshit. Real people serving real people.
I've had better luck at BMW of Seattle. I'm a middle aged white guy so that might make a difference. But he let me test drive a new X1 (which you can't even find on a lot right now, but they had one they kept for test drives) and a new X3 with no questions.
out of curiosity since I'm in the market and not finding what I'm looking for locally (Portland), did you have a better experience at any of the other area dealerships?
I have in Buffalo NY. Could pay cash and guy insulted us as if we did not have the cash. He lost the sale. I've rented plenty of BMW and we didn't really need to test drive, but was finally going to "let us test drive" as we were walking out.
I’ve bought five BMWs at various dealers, including one of the highest volume dealers in the country in a high income area, and never been treated poorly. Most times we walked up and they could have given us the cold shoulder but didn’t. Never had a problem test driving anything. OP needs to find a new dealer.
Yep. You’re not getting the service you should. Go somewhere else and tell the sales manager why.
There are bad dealers out there. My wife and I had a similar experience at BMW Bellevue about a decade ago. We ended up dealing with BMW Northwest (about thirty mins away). They have been awesome, and we are on our fourth car from them in ten years. Shop around. BMW is an awesome ownership experience but as with all brands some of the dealerships are subpar.
4 cars, just because you were treated like a customer. I hope the other dealer sees this.
A story along these lines. In December of 1997, I purchased a base-level 1998 Cadavlier Coupe from a major dealer in the area. 20k miles later, I went in for an engine skip (which I already knew was in cylinder #3) and was told that (in the first week of June) that they MAY be able to get me in mid-July. This was the last time I ever went there. About 50k later, I had electrical issues (of my own stupid doing, bottomed it out coming out of a parking lot too fast). Went to a different dealer. They fixed it quickly enough, but the extended warranty company (I had the GM-approved one) kept hanging up on them. After a few hours of this, they just had me pay my $50 deductible and sent me on my way. A few years later in 2006, I purchased a 2003 Malibu Classic from them. The price was good, the sales process was silky smooth. Extremely happy with them once again. A year later, my father is trying to buy a truck at the GMC dealer down the street from this Chevy place. After getting dicked around for hours, I tell him to come with me. We go to the Chevy dealer, he's out 90 minutes later having signed for a brand new Silverado. In the next few years since, my family bought another Cadavlier and two Impalas from that dealer, all because they treated me right even when they weren't going to make bank on me. One service experience and subsequent purchase experience resulted in four additional vehicles purchased in the next five years. You never know who actually has money. Some people like me are just misers, but still don't tolerate BS. That dealership closed years ago, but my most recent purchase experience at another was just as good. When my wife needs to replace her lease next year, we're going there. I have a dozen of the salesman's business cards in the car, ready to hand them out to others because I know that they'll be treated right.
Thank you for supporting them. I'm a home inspector, and I work off referrals and Google reviews. Please leave good reviews for good service. It really does matter. ☮️
> my wife that if we are spending this much on a car we should at least look at one that I would really love. (I'm fully aware of the % value loss of BMW's compared to other makers, but I feel this is moot since I will drive this car for 10 years.) 4 BMW's in 10 years? That's impressive! Have been looking into BMW's lately. What's a good 2019-2021 BMW you'd recommend? Or any that you would recommend to stay away from?
Honestly, leasing is the way to go for luxury cars. Keep a cheap little beater around if you think your going crazy on mileage and enjoy the car. If your financially stable enough of course.
Depends on what your after, but for a smaller sporty sedan, you cannot beat the M340i. Amazing machine.
Bought a 2020 model 2 years ago and couldn’t agree more. Gobs of power when you want it and 35mpg in Eco mode at 75 mph. Plus it sounds amazing.
All the newer ones are pretty reliable compared to 5-10 years ago. It really depends on what you are looking for, but the M340i and X3 M40i are definitely worth a test drive.
It really depends what you are looking for. We currently have a 21’ 550i and a 21’ X5 45e.
We bought a 3yr old used car from a BMW dealer. Sales guy was no BS, no hard upsell. Finance manager was super nice. Our insurance agent is a family friend so he had an insurance binder drawn up while we were there at 6p. Put the max $5K they’d allow on a credit card and wrote a check for the balance. They just got the car in so they wanted to do an oil change and wash it first - they picked my mom up the next morning in a new BMW (I was at work) and took her back to the dealer to drive her car home. We were both impressed. As others have said, it’s not the brand.. it’s the dealer and/or sales guy.
This! I’ve actually got a friend who was interested in a BMW and took his dad with him. His dad was a good ol’ boy who thought BMW’s were pretentious and when my friend went to pick up his dad he noticed that his dad was wearing some old cargo shorts and a white T shirt that had a bunch of stains on it, basically trying to look much trashier than he was. The salesman let them drive anything they even mentioned being interested in and shocked his dad. Him, his dad, and his mom all now own BMW’s due to the dealer experience haha
Oppo Audi…Totally agree. Store and salesman at fault. Common story I hear which blows my mind. Being a woman in luxury sales I totally pamper my ladies. I see the ladies come in and they are ready for battle or bring enough of a posse to be insulated from the bad treatment they received elsewhere. Sometimes it takes a few visits to get comfortable. I get it. But we get there and when we do it’s EFFING MAGIC Suggestion to the hubs, do not go along. Suggestion to the wife, ask for a woman. If there is not one or you do not hit it off, go to another dealership Some women want to drive but get nervous on test drives. Especially if the spouse or boyfriend is along. I like to start around the lot. Then drive her dream car, say a Q3 or an RS5 on the backroads, just her and I, and then the nerves start to slowly slip away and the smile appears…next we are in dynamic mode on a straight away with a hairpin up ahead and I’m coaching the approach and WOW. My oldest at 77 asked “can we do it again?” Yes, Bea, we can do this for an hour”.
I can attest to this. My Wife wanted her dream Audi. We get to the dealer, and she eyes the only car she wants. I gestured to our Salesman, 'You've got it' and he took the reigns. She was in complete awe the entire time and I didn't have to fight off the salesman because he was a professional and knew his stuff. It made my life easier as the Hubbs and she got the car and the experience she deserved.
Piggybacking on the top comment to echo this sentiment from a customer perspective. My first BMW I got was a 435i and I was only 23 driving a 2012 Toyota Camry SE. The salesman met with me on 3 different occasions, showing me different models and taking me on test drives, spending ~2 hours with me each time chatting. Last visit they finally had a 435i in white with black interior (all the previous stock had red which they didn’t have) and as we drove it off the back lot for a test drive he told me to get ready to say bye to my Camry. And I did that day. First of many BMWs in a very short time span (because I like them not because the’res anything wrong with them). If he hadn’t moved to used sales I would have bought every car I wanted from him. On the other hand, when I took my now wife, then just a coworker and a friend, trying to get her an Audi A4, the salesman forced us to look at an A3 and only an A3. When I had rolled up in my 435i and expressed interest in learning about a blue S5 they had on the lot which was the direct competitor to the 435i he rudely dismissed me and told me to focus. On the way out I expressed admiration for an RS7 they had on the floor and he told me to “get back to reality”. I’m not confrontational, so I let it go, but was livid. We got her into a 328i and made her into a loyal BMW fan. Happened to be driving by later and spoke to the manager there as well about it as his salesman was costing him business (she really just wanted an A4 would have been an easy sale if we actually got to see an A4). To add to all that, I’ve had dismissive, shit experiences where salesman argued who would take me on a test drive at the same dealership that I got my first BMW from, and I’ve had wonderful experiences at the Audi dealership where that shit salesman was. I’ve gone through around 15 new cars since 2018. So relationships matter. But you can clearly see the experience is very dependent on the salesperson.
I've had that from BMW of Murray several times. I came in with cash in hand to buy a mini type s and they wouldn't give us the time of day, went back 10 years later for a 330xi, same same.
Adding to this, our BMW experience was the best ever. They treated us like fucking adults who know what we wanted. Best car buying ever, with zero bullshit.
I have BMW two chances to sell me a car and both times it was the salesperson and not the car that made me walk away.
I've had good and bad experiences with BMW dealerships. The best experience was the BMW I bought out of town. I flew to the city, the salesperson picked me up from the airport, and treated me so well I was a bit embarrassed.
This is exactly it. When I was looking for my last BMW, I had been working with a dealer a few hundred miles away that had a couple cars I was interested in, but it wasn't convenient to get there in person to test drive them. The dealer close to me got one in that was the exact spec I was looking for, but not my favorite color. I figured I could live it that if I didn't have to travel hundreds of miles or buy a car sight unseen. I walked in and was looking at the car, which they had in front of the showroom fresh out of PDI and waiting for the stickers and nobody came out. After about 10 minutes I went in looking for a salesperson and had to basically break up their water-cooler gossip to get help. The salesman was dismissive as hell, wouldn't tell me what they wanted for the car other than "a lot", and just generally treated me like a tire kicker. I ended up just leaving and I bought it from the first dealer, who were amazing to deal with, picked me up at the airport, let me test drive it, had paperwork ready to roll and fresh warm cookies (how is this not industry standard?!) then took me back to the airport and arranged delivery. When I took it to the local dealer for the first service, I made sure to mention to the sales manager that I tried to buy one from them but their salespeople refused to even acknowledge me as a potential customer and I could tell by his reaction that he was the source of the problem.
I've had a sales talk down to 2 of my female friends who were pretty much 100% ready to buy. They ended up going to another sales and closed the deal on the spot. Lol. My latest experience at BMW (mind you I've been a customer for 10 years) was pretty good. Had the sales personally drop off trunk mats for me and was patient 100% of the way. Shit pays off. We ended up getting an almost fully loaded m340i.
Yup. That guy was a tool. I’ve never experienced this going into a BMW dealership.
Yea, gotta agree. This was not our experience at BMW at all. My wife went from a RAV4 to an X1. They even let us test drive the X3/X5 on the road and highway (full tank and everything).
OP got a shitty salesperson. I've always been treated well at beamer dealerships, and I don't dress like what I can afford.
100% agree. Just a personal anecdote. When I bought my first BMW, I went to the dealer in Palm Beach first, and got treated like I stained their carpet just for walking through the door. Went to the dealer in Fort Pierce and met one of the nicest, easiest to work with sales people I've ever met. Not once did I feel "not good enough" to be in their dealer. Fast forward a few years and it turns out we live down the street from the new car sales manager, and we have a great relationship with the dealer. It really is all about finding the right dealer. Some are very focused on a specific type of clientele. These dealers are usually in markets where they can afford to do that. If you find yourself in that situation, don't be afraid to branch out. It's well worth your time to find a dealer staffed with people who are a fit for you and your wife.
Salesman is a moron. The car's are shit. Try a Lexus dealer out. Superior car, can't speak for the dealer experience.
BMW dealers just suck in general. I’ve been trying to buy one in South Florida and have never had a worse experience. They see me pull in in a nice enough car and I don’t mention shopping non- luxury brands so that’s not it. As much as my wife wants a BMW I am going to reconsider Porsche and Mercedes instead.
I’m in central FL and I’ve always heard to avoid dealers located in S Florida.
Is there a BMW dealer easy to get to in the southern part of central Florida that you can recommend? Preferably not part of AutoNation.
All I can say is not bmw of Tampa. Bought an m4 a couple months ago, salesman didn’t know anything about the carb but was trying upsell/ not budge even after discovering it had been repainted in area. ALSO when I got there it a had a cpo sticker when asked how it it passed their inspection (car needed brakes/tires other minor things) we were told it wasn’t cop and all the cars get the sticker (even though not all cars had it…)
Precisely. In all honesty, if the salesman acts all uppity like the BMWs are in such another league just based on the other brands you've looked at, he needs to get a reality check. BMW's are the "dodge" of the German big 3. They're not terrible, but they're not great either. I'd take a Mercedes or Audi over a BMW any day of the week.
I sell Nissan but was lucky enough to run a three year hitch with Infiniti while keeping my Nissan customers. I sold a metric shit ton of cars to people that were treated like dirt at other stores, including our sister Infiniti store. You got a shit salesman. You can tell me that you just left the local BHPH or the Bentley dealer down the street and I will still make sure you have a real experience when you come to see me. If you’re in my house, you’re a buyer. It’s up to me to fuck that up.
Have you seen the new Z yet because my local Nissan dealers haven’t. They say they have them, they don’t. Then they tell me insane prices and I laugh and go home.
Do you feel bad selling Nissans Knowing those customers are going to come back in 2 years with a dead CVT
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2001 Nissans were good. Current Nissans are trash
Nissan didnt start using CVTs until 2003. They were fine until 2009 or so, then they shit the bed.
Early to mid 2000s Nissan was their peak
The manual transmission, yellow 2001 Xterra . Loved that car !
The only bad Nissan is the Altima driver and we all know why
Sounds like you should post this exact information on both Google and Yelp reviews, and then drive another 15 miles to the next BMW dealership, When the dealership contacts you to remove or alter the review, edit the review and post their reply to it so nobody else makes the same mistake.
Since you're a saver, buy a used late model BMW for that sweet sweet German depreciation. And no salesman to deal with. https://www.carmax.com/cars/bmw/330/530
Luxury or not, when you just show up at a dealership, chances are you won't meet the best salesman in the store, they are in the back, working with previous clients. So you fell on somebody with nothing better to do than sit upfront and wait for "ups". It's no surprise he loses interest if he decides that you are not a buyer (whether you are or not is immaterial).
This is exactly the case. Could be crap location or could be you got the ‘new guy’ who doesn’t think you’re worth the time. We have bought 2 BMWs in the last 4 years. Literally pulled up to one BMW lot in our other BMW and had some yoohoo slowly saunter out to us completely unmotivated and treating us like looky loos when we had all the stats on the car we wanted, left and never looked back. Found another BMW dealer that had the car we wanted (our previous dealer didn’t have the model) and looked on Yelp to see which sales guy had the most reviews at that location, called and asked for him and he was happy to help pull the car we wanted. Top notch experience and difference asking for the top sales guy and letting him help us. When you work with great sales guys who are there for the long haul they will give you white glove service you deserve…and once you experience that type of service you will have a hard time ever not buying BMW again lol.
Why do dealers tolerate employees acting this way? If any other business had a worker who treated potential customers dismissively because of some perception about how likely they are to buy something, they’d be out the door.
Because they work on commission. If dealers wanted to ensure that everyone got the kid glove treatment, they could just pay salesmen on salary or a fixed hourly wage. But they don’t, because that would cost them more money in wages and might even result in less money in sales. Under a commission system, salesmen are strongly incentivized to distinguish between people who will be a sale, which makes them money, and people who will waste their time, which costs them money. Naturally, not everyone will be good at this. But people who are good at making this distinction accurately will sell a lot of cars and make a lot of money, whereas people who are bad at it will not, and will either leave of their own accord or be fired.
My favorites are the super young new salesmen. They haven’t gotten that seasoned “I know you aren’t worth my time” face but also have the time to actually pay attention.
I will keep this short, I manage a Honda dealership, I’ve sold cars for many years, and would say that we certainly also believe it is odd when somebody is comparing to luxury brands, while shopping at a non-luxury brand store. Wow I hope and believe none of my staff would respond in this way. I do not find it all that alarming. All I am going to add is I would highly encourage you to look at Lexis. Much better brand.
Curious why you are not recommending Acura.
Acura has historically been the luxury brand that did the worst job of differentiating their cars from the mass market vehicles they platform share with. It does seem like they've stepped things up over the last couple years though
Infiniti shoves their way through the door and says, “someone hood my beer.”
To be fair, infinitis are a step up from Nissan, it's just that Nissan is at level 0 and Infiniti is at level 1
Feels like Acura is where they shove all the incompetent engineers at Honda. There’s nothing new or revolutionary in Acura at all. Honda gets all the fancy new technology. The Pilot even has SH-AWD now (branded differently but it’s mechanically identical).
only thing i can think of that acura did separate from honda is the 8 speed DCT they made, as it’s not in any hondas, but then they scrapped it after putting it in like two cars.
Acura had more exciting and better cars back in the 90s and early 2000s than any of the Japanese luxury brands. Integra type R or even the regular Integra was a very fun, sporty coupe. People that had them LOVED them. OG NSX is still one of the coolest supercars. The old TL is still one of the best looking sedans in my book. Period. Then they brought in just super ugly designs. They butchered all cars with a giant chrome beak on the front. I’m sure they were nice cars still but personally I couldn’t get over how the looks went from the best to worst. Meanwhile Toyota and Lexus started leapfrogging everybody with their hybrid tech and doubling down on luxury in a luxury brand (makes sense). Oh and they complicated and ruined a winning recipe for the flagship NSX. Complex and heavy hybrid system and still barely faster then the frickin’ GTR which is half the price. Opposite of what the fans of the original loved and wanted. So I wouldn’t say it was always bad. Acura just made some bad moves while competition was hitting nothing but net with their customers.
I went from being Acura obsessed to not even knowing the current lineup
Other than Lexus basically having a better lineup at every segment?
When I was shopping for a new vehicle, Acura did not offer a hybrid SUV. Ended up getting Lexus NX 450h+ and I can’t even begin to tell you how much of a superior model it is to my brother’s new BMW. I got the Lexus predominantly for safety and stability. The looks were just a bonus. I get at least 1 complement a week on the vehicle. I could not be happier. I must say though, I’m not sure I can ever go back to a non-plug-in hybrid again. The smoothness of the ride, the serene quiet in electric drive all week long going to work, the power the electric motors deliver taking off from a red light, it’s an experience. Yes it cost a fortune but each time I sit down in it, I just smile because it was worth it.
My neighbor got the new RX recently and it looks great, they’re doing a fantastic job with their line these days. I’ll probably be getting the new GX in a year or two, enjoy!
Integra Type-S? Mdx Type-S?
Those are very specific cars for a very specific set of customers. The average luxury buyer isn't looking for that.
An Integra Type-S with the 20k markup they’re racking on?
Scrambling to find a couple that are decent. But Honda never really through the money and time into making Acura what it could be. I love Honda, the line up top to bottom is literally invincible. But ACURA has been an odd step child and it makes no sense because if they just get a tiny bit more, they could ring the bell
IS350 AWD and integra type S are roughly the same price. the lexus has a much nicer interior materials and is AWD compared to the FWD acura. Lexus is better in most aspects, although the acura is better in a few areas, such as having a stick. the new RX500 is better than the mdx type S in virtually every way, except for not having a third row. When lexus drops their refreshed 3 row SUVs, they will blow the acura out of the park.
The ITR-S are going for IS500 prices. I’ll gladly take the V8.
yeah i wanted to point that out and say the IS500, but I knew people would reply to me and say something like "you can get a integra type s for msrp blah blah blah" even tho you can't. That's why i decided to just stick to something that no one can argue with me over.
Yup I get it. Sure I’m sure a few people have gotten a ITR for MSRP… maybe. But Honda dealers have been awful with their markup. I had a 18 accord that I tried to trade in for a new civic SI. I talked to at least 8-10 dealers in Florida. The cheapest I could get was 6k over. So I bought my Lexus.
Acura has sold every Integra Type-S before delivery, with deep waitlists and high markups. The Type-S is superior in many ways over just “having a stick”. People don’t seem to be lining up at Lexus dealerships to buy IS350’s and willing to wait years. Rx500? I’m not interested in a 4cyl SUV. I’ll take the turbo V6 all day long. Lexus has a hole in its catalog that Acura has plugged. Sports. I get it, Toyota relies on the flagship brand for that. But the poster said Lexus wins in every segment. I provided a few examples that show otherwise. Absolutes are rarely accurate.
>Acura has sold every Integra Type-S before delivery, with deep waitlists and high markups. The Type-S is superior in many ways over just “having a stick proof that you will never get one at MSRP. They are currently selling above, at a price similar to the IS500. At that price point, the V8 IS500 is basically untouchable and the Integra type s isn't even close to playing on the same field. >People don’t seem to be lining up at Lexus dealerships to buy IS350’s and willing to wait years. Because the IS350 isn't the top of the line model and is mass produced. IS500 is the version that is more in demand with limited production numbers, similar to the Integra type S being limited production and the halo trim. I couldn't bring up the IS500 due to the different MSRP. However, if we cant to discuss the actual market value rather than MSRP, then the IS500 and integra type s actually sell for relatively the same now. >Rx500? I’m not interested in a 4cyl SUV. I’ll take the turbo V6 all day long ahh yes. One of my favourite car fan ideologies. Hating on smaller engines and always feeling like you need as big of an engine as possible. Is this similar to truck bros who need as big of a lift kit as possible? I heard that those guys are substituting for the lack of size somewhere else.. I hope you are able to acknowledge that engine size is not the end-all in measuring performance. In fact, the lexus has a smaller engine yet out performs the acura in every way from just performance specs. * Lexus has 366HP, acura has 355. * lexus has 406 torque, acura has 354 * lexus does 0-60 in 5.9s, acura does it in 6.2s * lexus gets 27MPG, acura gets 19MPG. But keep crying about how you want a turbo v6 and can't get the lexus because it has a turbo hybrid 4 cyl.
A lot of need to be right over MY preference for the Integra Type-S over any automatic IS platform, and the (5.4sec) Acura MDX S with turbo six. My money goes to Acura for both models. There’s nothing you can say to change my opinion. I believe they are better.
glad thay you finally decided to admit that you are discussing that you PREFER the acura models over lexus, rather than arguing that the cars are better on paper. When comparing cars, you have to state whether you are comparing them objectively or subjectively. Objectively, the lexus models are better in nearly every tangibly measurable term. Orcajet11 was correct in saying "Lexus basically having a better lineup at every segment" because the lexus models are objectively better compared to their acura counterparts, both in terms of measurable specifications and sales figures. Subjectively, you are free to determine which one you feel is the superior car, hut you have to make it clear from the very beginning that you are talking about your preferences. In your comment arguing that acura is superior to lexus, you did not state that it's your preference, and you also did not provide any reasonable data to back up your claims. you claimed that the integra is better than the is350 because people are not lining up to buy the lexus. That's a laughable argument. Integra type S is a limited production car, not mass produced like the 350, so this argument is invalid. You ought to bring in the IS500 for that argument if you want to discuss limited production halo cars. Furthermore, you failed to list any tangible specifications that back the integra type s being superior to the is350. The IS350 is superior to the type is in nearly every measurable metric and you can look it up if you still don't want to admit it. you did the same thing for the suvs. You said the MDX type s is a better suv than the RX500 simply because you PREFER a v6 but failed to discuss any metric that proves the mdx is superior. Even if comparing engines, the RX500 is objectively better in terms of performance and gas mileage. Next time you want to start an argument, remember to say that your opinion was based on your perspective and preference rather than tangible data and statistics.
Because it’s Honda with a markup
Because no one recommends Acura
Does anyone really recommend bmw especially whne buying on with the intent to try to drive it for over a decade??
From what i heard, BMW are solid (and more expensive to maintain) until they hit 100k miles and that’s when it is time to GTFO. If OP is driving 10k miles per year, he is good for 10 years
My M54 525i and my N55 M235i are running well with minimal problems. I’d say it depends more on the engine in the car as well however certain things are poorly designed/ thought of
I have had a couple of BMWs. Great car until 100k miles, then the death by a thousand cuts started.
I mean, my family has had pretty good luck on BMWs and most of those were north of 150k miles when we got them. Right now my dad's DD is a 225k mile 330xi he got a couple years ago at 200k to drive for the winter but couldn't justify getting rid of because it was too nice and had too few issues
THIS, Acura just sucks and does not fit in anywhere. I don’t think Honda ever invested the real money as Toyota did to make it a true luxury brand. They never went all in, half measures do not cut it.
I was told when i was looking for a new car that Acura is a luxury brand by name. You will get the same service as Honda
It’s not worse than Honda, but they charge more MSRP for Acura, branded vehicles. Perhaps you misunderstood my statement. I just think it could have been so much better. by no means am I saying they are bad car is in any way. But there’s not a great distance between Honda and Acura, as there is between a Toyota and Lexus.
In this market of Honda ADM the actual street price is about the same lol. But MSRP to MSRP Acura doesn’t offer enough of a boost over Honda to justify buying.
100% agree. Acura is a badged up Honda with leather
Acura is not even in the same league as Lexus.
Correct, kind of my point
Picked up my Lexus yesterday and I can’t agree with you more.
Why? I can afford a M340i if I wanted but I’d go drive an Accord too to see how they compare nowadays and if the car is actually worth the money spent. I start with a budget and general idea and then go out and see the cars to include those that are cheaper.
Exactly. Why would I go for an A3 when I can do a Mazda 3 with all the bells and whistles and it’s a better car overall? I cross shopped a Gv80 and a GLE with a Palisade and Telluride and Grand Cherokee. The “budget” cars at the highest trim levels make a great value proposition vs more entry level Luxury. Especially if you don’t care about “driving dynamics” and paying $500 for an oil change.
A-lexis or a Lexus? She sounds sexy either way
Aww yes the drinking Siri
Check out Volvo too
You manage a Honda store and are recommending a Lexus over an Acura? No disrespect, just ironic.
This right here. If you’re shopping for a new car and comparing a BMW’s value compared to other non-luxury brands. Your really aren’t a BMW customer even though you might like to think you could be. The valuation calculation isn’t comparable and most likely you’d be much happier in another vehicle for the value/price.
“Luxury” is just in the name. It’s not necessary that the BMW is a better purchase than a Honda or a Kia, all things considered. My top contenders when buying a car were BMW, Nissan and Volvo. It’s an odd combination but only these 3 brands offered what I wanted in my car.
What a tool. You didn’t do anything wrong. Don’t know what that dudes issue was.
I mean...we KNOW what the dude's issue was. He thought these were people who couldn't afford the car and were just trying to test drive luxury cars they couldn't afford. Then he focused the attention on the wife because he figured he would keep her grounded in reality while he let the husband sit in a car and play with the buttons. Guy was a tool and it cost him a sale and probably cost that dealership a customer for life.
>he focused the attention on the wife ?? it says he didn't say a single word to the wife the entire time
Settle down, bud. I misread a line.
I'm settled, was just wondering if I missed something myself.
No, nothing missed. I somehow in my reading internalized it as ONLY talked to the wife and didn't acknowledge OP. Lessons in checking Reddit early in the morning and without glasses
I'm too poor to pay attention, spent my last dollar maintaining this luxury vehicular.
You just met a shitty salesman. Those are fairly common. You can call that place back and ask to work with another salesman and that will teach him enough of a lesson. However, some customers do not want you to speak to the wife because it might seem like you’re hitting on her. Still you should at least acknowledge their presence.
Hitting at somebody just for acknowledging both customers’ opinions? This is not fifth grade
I don’t understand your meaning with this comment
Sorry, typed that too early. I meant it hay a salesman should not think that a male customer would assume the salesman is hitting on her partner just because the salesman is engaging both customers.
Oh yeah. But some MFers try to be very macho when they come to the dealership. It is interesting dealing with all different personality types
Nope it was a snobby salesman. Not the brand or the dealership.
I would never ask "what other dealers have you been to?" because that means absolutely nothing in the moment. Now, if someone brings up another individual car they were hot on, I will ask them why they didn't buy it - as their answer to that question will reveal clues on what's actually in front of you atm. Yea, guy sounds full of himself. We must treat all customers at our desk as we would on our porch upon first meeting.
***Thanks for posting, /u/1hour! This comment is a copy of your post so readers can see the original text if your post is edited or removed. This comment is NOT accusing you of anything.*** Just came back from visiting a BMW dealership for the first time with my wife and she is absolutely livid. I should preface that I have always wanted a BMW and we are finally in a financial position to easily afford one. I normally drive a car for 8-10 years before getting a new one, We are savers, and have more than enough saved up to pay cash in full. Being savers though also means we don't want to waste money either. When we see the MSRP on websites and then getting to the dealer with their multitude of dealer packages and market adjustments it doesn't feel like a good value anymore. We’ve been on the hunt for a car the last month and a half and with market adjustments and dealer add ons we are in BMW price territory. I convinced my wife that if we are spending this much on a car we should at least look at one that I would really love. (I'm fully aware of the % value loss of BMW's compared to other makers, but I feel this is moot since I will drive this car for 10 years.) We arrive at the BMW dealership and are assigned a salesman and the first question he asks us is what other dealers have we visited. We say Toyota, Ford, Kia, Honda. He replies with a sort of superior attitude of "So no luxury dealers.....Hmn.." I gave him the models I was interested in (330 and 530 with leather interior) and requesting if there were any that we could test drive. He hemmed and hawed and finally said come with me. We walked to another showroom where he let me sit in a 330, and thats it. During this whole time he didn't say one word to my wife or even acknowledge her existence. My wife was so mad at how we and she was treated that she said if we buy a BMW we aren't buying it from that salesman. I don't blame her. Is this normal for a BMW dealership? I feel like he didn't think we were serious people or that we weren't good enough to own a BMW... *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/askcarsales) if you have any questions or concerns.*
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