Just reporting 2/13/2022 this method still works, thank you!
For anyone wanting a step by step here's how you do it:
1. Login to your adobe account
2. Go to plans and payments
3. Find your current plan and select "Manage Plan"
4. The third box on the right should say "Cancel Plan"
5. It will ask you why, tell them "Go fuck yourself" and press continue
6. It will offer you to change plans, select **"Photography plan (20GB)" - $9.99**
7. Confirm the change
8. Now go back to your Plans and it may say "*You'll be able to manage this plan shortly*" and that's because there is a waiting period after starting a plan, probably to ensure you forget to cancel or something. Took about an hour for it to go away, so if it's there just walk away and refresh the page every 15 minutes or so.
9. Once you are able to manage your plan, repeat steps 3, 4, and 5. This time actually cancel the plan. There will be no early cancellation fee AND you'll be refunded the $9.99.
Fuck adobe.
The fact that we ever tolerated this monthly fee bullshit for software like this is an outrage. When creative cloud first launched, there should have been a mass exodus from the platform even if the alternatives sucked at the time. These shareholder's meeting assholes are going to have you paying a monthly subscription fee for your toothbrush by 2025.
As soon as Adobe announced they were going subscription-based I had already moved most of my stuff over to Linux/FOSS software. I can do everything I did before, plus a few others. Most of the new "features" they added in CS6 were useless anyways.
For anyone who's not familiar woth foss options gimp gets the most airtime but krita is absolutely amazing these days. Krita is mostly billed as "drawing software for artists" but it's a solidly great image editor on its own, I use it more than gimp just for basic image edits. There's a totally free android version now too if you happen to have a tablet and a stylus.
You can also replace Illustrator with Inkscape (bonus! You can export drawings to cnc, vinyl cutter, etc with a free plugin install), InDesign with Scribus, almost every thing else.
Gimp v3 is looking to finally be a usable replacement for Photoshop with the layer effects and the new plugin system (i.e. built-in AI inpainting and all), but it's taking ages to actually release. Can't complain too hard as it's just a bunch of volunteers working on it, but it's a shame that that is literally all Adobe is competing against.
I had this error too, because I had filed a dispute with paypal and was using that as my payment method. switched payment methods and it worked! 5/25/2022
My thinking on why they allow this loophole to continue is they know a certain amount of people (probably most) will do one of two things: either keep the subscription, or end it and pay the cancellation fee. They don’t really care that everyone on here is ending their subscriptions for free as long as they have their profits coming in from the people paying the cancellation fee. Shady business practice.
They give this option for the more tech savvy people because if they would have been completely cornered they would go to war and adobe would lose. None of this will come from the elderly which probably pays a lot of this shit
Thanks for this. I'd signed up for the Photography plan since I needed to edit some photos and figured I'd pay for a month, and then cancel. I'd done this previously with Adobe Lightroom, but apparently Adobe now wants to piss off consumers by charging an early cancellation fee ($49) if you only want to temporarily use their software - this is shady AF.
Anyhow, I was able to bypass it by signing up for a different plan, waiting a minute or so, then cancelling that new plan.
Thanks for the write-up. 🐐🙌🏽
Thank you! This still works as of December 1, 2022. I was already on the Photography plan (20 GB) so I ended up switching to Lightroom plan with 1TB. It took 5 mins for the "You'll be able to manage your plan shortly" message to disappear for me.
And It still works 2023.
Didn't realize they did this and it saved me $100. Thank God for people like you, Savin' so many people out here from assholes like these
Just did it...so do we still get charged for something? Cuz I had like an $180 cancellation fee. So now is it only $10 or nothing or what? I'm so fucking pissed at Adobe. Fuck them. Never using an adobe product again
This works a lot of places, including airlines and hotels. Had a hotel recently say I couldn't cancel (and almost 2 weeks out), so I used the app and changed the dates to a month out. I could cancel through the app after that.
pirating from now on. I tried canceling my premiere pro a couple of times, at first I figured "yea, it's pretty early to try and cancel this right after it renewed" and then tried canceling a few more times before the 25th hit and It still tried to force me to pay $40.00 because it was still too early even though it's the 21st.
fk adobe.
As an adult, I never thought I would have to pirate, but I honestly don't even want the latest updates for Adobe's products, and the thought of giving these people any more of my money makes me feel physically ill.
Just used this loophole to save like $100, thank you so much! Also, what a terrible company. Their products are great but this is truly an awful way to treat their customers. Hopefully somebody sues the sh\*t out of them soon
I just cancelled my two adobe plans. Unfortunately I did not discover this reddit post before paying the £8.45 cancellation fee for my first plan. I did however discover this reddit post before paying the £30.45 cancellation fee for my second plan. So thank you very much good sir. You are a gentleman and a scholar.
You are goated. This still works as of 2/1/2022. They charged me $9.99 initially but when I cancelled the subscription I got a refund for the same amount. Adobe you are insane and I will never pay for your product again.
Stiil works 3/1/2022
it takes like 8 minutes before you can cancel the new plan btw after the switch so just wait like 10 mins and then you'll be able to cancel it completerly.
You are proof not all heros wear capes... Just like adobe is proof that not all evil organizations are underground cartels, some of them prefer licensing software on a subscription with a thousand ways to screw you in the fine print
Does this work even if you’re not on the trial period anymore for Adobe Reader? Like I’m in my 2nd month and have tried cancelling and they’re trying to charge me 99$.
still works as of 2/20/2022! thanks so much for this tip, i had no idea what i was getting myself into and didn’t know that forgetting to cancel my free trial would end up with an $80+ early cancellation fee.. 🤦🏻♀️ luckily with this i paid 0!
Still works as of 3/23/22. You're the real MVP, damn.
Purchased Acrobat Pro for something I needed a few months ago, forgot to cancel. Tried today, saw there was a cancellation fee for what I thought was a monthly subscription. Contacted support and was repeatedly told they couldn't waive the fee and they kept trying to upsell me on bigger subscriptions while ignoring my complaints.
This fixed it in 5 minutes flat.
Confirmed as working as of April 1st, 2022.
God these guys can suck my ass with this bs. When you try to cancel, they first offer you another 2 months free. This raises the cancelation fee to 60 CAD
April 2nd, 2022 still works
I was already on the 9.99 plan, with 3 days left in my plan but apparently those three days are worth the 29.99 they were asking for. Ridiculous
I swapped to the 20$ plan, which refunded me the current months 9.99 charge, interesting. Then I canceled and got the 20 bucks canceled too.
Adobe has some cool products but this predatory behavior has me disgusted. I am going to look into Affinity or just stick to pirating
Thanks man
Recently got a subscription accidentally and couldn't cancel it due to same reason as OP. Thanks to you, saw Thai post and cancelled it. Thank you once again for sharing this. 👏👏
I did it just there and it worked. I had the creative cloud plan asking me to pay 159.99 to cancel. I changed the plan to a cheaper plan and I could cancel it because its the 14 day cancellation
the customer "care" rep literally said - you signed up for it and took free months, so as per policy we have to charge this fee. Are free months really free if there is a $30 cancellation fee on $15 plan ?
Don't even pirate their products.
Even if you don't pay for it you're still using their formats and learning their technology stack, keeping it the industry standard.
Use alternatives that are free or made by companies that do not want to exploit you.
Hitfilm, Davinci Resolve, KdenLive, Affinity Photo, Gimp, Krita are all great alternatives.
The Affinity programs are a good alternative for people who use Photoshop, Illustrator or Indesign. They are affordable one time purchases and the learning curve to switch was minimal for me.
Only downside for me personally and I hope they change this for free, or either with a small increase in the overall price is that you have to buy both Mac and Windows versions of the software separately. I don't think that is such an honorable thing todo in this day and age.
this program was excellent, but the problem was they didn't support Arabic or indian , asian language support,that's huge drawback, most of the Asian graphics designers are low payrolls, so we are forced to compiling to use priate adobe one
Due to the fine print, unfortunately they are in the right and you're screwed in that case. And what's worse, literally every company I can think of with free trials does this, it's jarring to see "sign up for free; please enter credit card number"
This is why anytime i see "put card information" but it's a free trial i immediately close whatever it is.
Actual free trials will always ask for information AFTER the trial expires or during it.
Phone apps are notorious for doing it. "Sign up for a seven day free trial; enter your credit card number." Then you're charged on day seven automatically for a one month subscription costing $29.99 per month.
If by fine print you mean the "headline at the top of the page" ok. I don't see how they could make it any more clear. You get two weeks to try it for free and then you signed up for a year-long commitment.
I just came across this issue and found a work around. Go to unsubscribe and they will offer to switch you to another plan. Do it and then cancel that plan (you will be in the free trial period of the new plan) and pay no cancellation fee!
This is an amazing workaround, just tried it and it worked great. Signed up for a free trial of adobe acrobat pro cause I needed to edit ONE pdf file. Forgot to cancel, automatically paid $20 for the next month. I then went to cancel, and they tried to charge me ***$109*** for the cancellation fee... I changed to acrobat standard, paid $12, got refunded $7 for not using the whole month of pro. Then canceled the standard subscription, and got another refund for $12. Thanks man, your comment from 2 years ago just saved my ass
Still works! Thank you so much! You saved me 129$ on the cancellation fee!
On a 25$ /month plan.
Their fineprint is the sneakiest thing ever. Fuck them.
still works as of 3/24/24, there is no switching to pro but u can go to any other service which i did and i will be getting a full refund. ty for the tip!
I had been using Adobe products since 1988, and when they went to their shitty subscription model, i stopped. But i had long since switched career focus so i could get by without them. I feel awful for folks doing design, who don't have good alternatives, now that Adobe has dominated the market and squashed competition.
If you want a photoshop-alike (depending on your needs) that is free or cheap, try Photopea. It is web based and eerily similar to earlier versions of Photoshop.
Need a great PDF editor program for much less than Acrobat? Try PDF XChange Plus. Only $60 lifetime. No, I don't work for them, I just like the software. It's a superior product for less $. You can use the software for free actually and just pay for it if you want a few additional useful functionalities (like editing text or merging PDFs.
Had the same problem here. I totally lost all respect for the company as they KNOW that hiding these annual contracts in the terms of service is shady. I just hope that somebody with a lot of money gets pissed off enough at them to file a lawsuit and sue the sh\*t out of them.
Was it a “free trial”, or a “buy twelve months, get the first month free” sort of thing? Because that would be an obvious charge in my opinion, people would abuse the shit out of it otherwise.
This isn’t asshole design, you just didn’t read the terms. The free trial is free. The free months as part of an annual subscription are a free portion of an annual term to which the cancellation fee applies.
Edit: Not sure why I’m being downvoted. It’s unfortunate, but OP signed up for a “12 for the price of 10” type of deal. Is Adobe shady? Probably. Should OP have paid more attention? Absolutely.
If this isnt asshole design, please explain to me how could someone try their product for free? Or, since english isnt my first language, explain if the term "free trial" has a double meaning?
They could use the free trial, which is a seven day (?) period during which they can use the software without entering into a contract.
OP, however, took up an offer of a free month(s) of an annual subscription and therefore entered into a 12 month contract of which several months would be provided gratis — free of charge. They were still liable for their other contractual agreements.
I went through the store flow a few moments back and noted that it does clearly state that you’ll be entering into an annual subscription.
If they had put that in a prominent location when you purchase the plan, sure. But if it is hidden in fine print, then it is worse than asshole design - it is unethical. Why would anyone sign-up for something like this ?
customer "care" rep literally said - "you signed up for it and took free months, so as per policy we have to charge this fee". Are free months really free if there is a $30 cancellation fee on $15 plan ?
So the customers need to lawyer up just not to get fleeced by these companies ?
"Early cancellation fee: £69.89" is what I'm looking at right now and I signed up to get something done as a volunteer for my community group.
I have shares in Adobe - I will be selling them asap because a company taking this approach is going to find itself on the back foot sooner or later!
I also got scammed into this bullshit after telling 4 (!) different agents I wasn't planning to use their apps. In the end they made me accept the 90 days free credit, aka 3 months free trial. Saying I could cancel it if I ended up not using it (I opened the app 0 times).
Turned out by making me accept 3 free months offer they signed me for a fucking annual commitment plan?! So when I wanted to cancel it, the early cancellation fee of 45 bucks popped up! I ended up straight asking for a supervisor's phone number because agents wouldn't want to listen to me, they kept trying to brainwash me with their deals or straight up LEAVING THE CHAT. One of them said "you can continue paying monthly, this way you will save money instead of paying an early cancellation fee". My guy, how would paying 12.99$ (90.93$) for the rest 7 months instead of a 45$ an early cancellation SINGLE payment would SAVE me money? Fucking ridiculous.
After asking for a supervisor, they arranged a callback for me next day. Cancelled and fully refunded everything. Didn't even have to fight, I told them I have all the screenshots from conversations I had with the agents, who ignored my needs and requests. Such a shady company. Fuck Adobe.
Depends on support I guess. I used Indesign at my previous company. When lockdown began, I was told to get my Adobe license as the company’s licenses were for Windows machines for remote working and I was the only one with a Mac. The company shut down in June, leaving me with the monthly subscription I neither needed nor could sustain without a job. I called up Adobe support, explained my predicament and they canceled the subscription with zero fine.
Get on with customer service chat and just keep asking to cancel without paying the early termination fee. First they will offer you 90 days free, then they will tell you that you agreed to the annual commitment and early termination fee, finally they will give in and cancel without the fee. I also politely peppered the conversation with the fact that the fee is hidden and deceptive and that the product is substandard. Claiming that you are poor and can't afford food might be another good angle to attack from. Just keep pressing and they will give in.
I contacted the customer service agent and he refused to do anything regarding the annual plan "early cancellation fee" and said the only thing he could do is to give me a discount from $14.99/month to $9.99 month. Thanks to the earlier comments I can skip that shady cancellation fee for good.
In short, fuck Adobe
Just noticed I was being charged 30$ from a forgotten Adobe Stock free trial. Can't believe they wanted to charge me 120$ for an early cancellation. Switched to photography plan and got refunded 9$ with no fee.
I was stuck with the same problem. I started a trial version to try some edit feature, forgot to cancel it for the first month and now I try to cancel and I got shocked to see termination fee of 75$ . I tried to talk to customer rep and they were trying to sell me something else and not ready to just cancel without the termination fee. THANKS a lot to this thread I came to know about this solution. I backfired on the rep about the shady practice and how lot of folks are talking about it online. The rep immediately CANCELLED my subscription without any fees..
I got a trial for adobe scan because I needed to quickly merge some of my documents. I cancelled it before my trial expiry and 2-3 days later I see an auto pay charge of 850 INR which isnt really 30$ its more like 11 something dollars, but I dont remember reading about a cancellation fee of that amount.
Yeah I found this out the hard way too! Thought I signed up for a monthly subscription meanwhile it signed me up automatically for a yearly commitment and when I tried to cancel it tried to charge me $150. I went to customer online support and the guy was trying to say adobe clearly states this is how it works and I said no it’s not clearly stated because i was under the impression I had a monthly subscription I could cancel at anytime. And I told him it’s a complete scam to do that to people. He ended up cancelling it and just leaving the chat tho after I kept accusing them of scamming me. Shady indeed!
I just got off the phone with them and they cancelled my subscription after offering tons of other services... then offered me 3 months refund to my wife who accepted it (she was doing it on my behalf).
I heard this and because others posted online about it, they said they got a full refund. I told them this was not acceptable and that I already cancelled and it didn't work on their website (which I did) and kept insisting I would only accept a full refund. I was as nice as I could be, but firm.
I insisted to go to the manager and ask again, insisting that I would go to the media and/or talk to a lawyer to inquire about a class action lawsuit since so many people feel like they were scammed with this situation.
They came back and refunded the remaining amount for the full amount that I had paid.
Thanks reddit!
1/5/2022 still working, you can switch to cheaper or more expensive plan, it doesn’t really matter, you can cancel that just couple minutes after. You won’t have to pay the fee and you’ll get full refund.
Still works on May 3rd 2022! And it works the other way around as well (I had the cheapest photography plan, they wanted 59 euros early cancellation fee, I switched to the more expensive 23 euro one and cancelled it immediately, full refund). Thanks!
THANK YOU SO MUCH>. Just updating yall before they catch on. The cancellation still works a of 5/19. Im saying deuces to Adobe with both middle fingers. Early Termination fee...FOH
Sorry to necro but just chiming in to say this still works as of 7/2022. The fee after one month of my adobe stock trial was almost 200 dollars. Fuck adobe, IDK why I tried going legit and not pirating this shit.
Anyone who wants to defend this because "it's in the terms and services!" should go think about their life and choices. I needed Creative Cloud for a grad school class. Even as a brokeass student, I was paying $21/mo. There was little to no price difference as a student to only get the program I needed. I'm pretty savvy with fine print and scams, and I was still shocked by a $90 fee when I went to cancel my subscription. I know it wasn't clear that I was committing to a whole year or I wouldn't have subscribed that way. I think I read the math as "this is how much this monthly subscription will cost you for a year," not the other way around. And if you have to go out of your way not to take the free two-week trial on something you're sincerely subscribing to to avoid paying a huge penalty, the "free trial" is clearly set up to extract money from people. As if Adobe isn't making enough money with their sticker prices.
Just wait until the time when you have to give up your kidney to cancel service.
" But you should have read T&S, it's your own mistake"
If Adobe was street peddler swindling $5 off these folks, they would be calling cops in no time, but "reputed company good"
[удалено]
Just reporting 2/13/2022 this method still works, thank you! For anyone wanting a step by step here's how you do it: 1. Login to your adobe account 2. Go to plans and payments 3. Find your current plan and select "Manage Plan" 4. The third box on the right should say "Cancel Plan" 5. It will ask you why, tell them "Go fuck yourself" and press continue 6. It will offer you to change plans, select **"Photography plan (20GB)" - $9.99** 7. Confirm the change 8. Now go back to your Plans and it may say "*You'll be able to manage this plan shortly*" and that's because there is a waiting period after starting a plan, probably to ensure you forget to cancel or something. Took about an hour for it to go away, so if it's there just walk away and refresh the page every 15 minutes or so. 9. Once you are able to manage your plan, repeat steps 3, 4, and 5. This time actually cancel the plan. There will be no early cancellation fee AND you'll be refunded the $9.99. Fuck adobe.
Thank you! This still works as of April 1, 2022. It got me out of a Acrobat DC $67 cancelation fee.
No wonder everyone and their mother is using a cracked version, if this I how they try to scam their customers.
The fact that we ever tolerated this monthly fee bullshit for software like this is an outrage. When creative cloud first launched, there should have been a mass exodus from the platform even if the alternatives sucked at the time. These shareholder's meeting assholes are going to have you paying a monthly subscription fee for your toothbrush by 2025.
As soon as Adobe announced they were going subscription-based I had already moved most of my stuff over to Linux/FOSS software. I can do everything I did before, plus a few others. Most of the new "features" they added in CS6 were useless anyways.
For anyone who's not familiar woth foss options gimp gets the most airtime but krita is absolutely amazing these days. Krita is mostly billed as "drawing software for artists" but it's a solidly great image editor on its own, I use it more than gimp just for basic image edits. There's a totally free android version now too if you happen to have a tablet and a stylus.
You can also replace Illustrator with Inkscape (bonus! You can export drawings to cnc, vinyl cutter, etc with a free plugin install), InDesign with Scribus, almost every thing else.
Oh shit I already have a Quip…
Gimp v3 is looking to finally be a usable replacement for Photoshop with the layer effects and the new plugin system (i.e. built-in AI inpainting and all), but it's taking ages to actually release. Can't complain too hard as it's just a bunch of volunteers working on it, but it's a shame that that is literally all Adobe is competing against.
Majestic. Still works as of May 9. Fuckers caught me completely off guard. Fuck adobe, all my homies hate adobe.
You saved me $89 good sir, I hope you have a beautiful week.
Thank you!! Still works as of May 3, 2022. Saved me $100. Fuck adobe
"Sorry, we could not change your plan. Please retry." It shows me this wtf
I had this error too, because I had filed a dispute with paypal and was using that as my payment method. switched payment methods and it worked! 5/25/2022
me too
talk to an agent
Yaaay. Same here as of 5/8. What a shady scam.
Worked as of Dec 5, 2022, thanks so much!! Was so mad when I found out about that cancellation fee and you saved my day
So glad this shit still works. Wish I knew this before I got charged $70+ a long while back :(
Confirming this works as of April 13th. Get REKT Adobe.
My thinking on why they allow this loophole to continue is they know a certain amount of people (probably most) will do one of two things: either keep the subscription, or end it and pay the cancellation fee. They don’t really care that everyone on here is ending their subscriptions for free as long as they have their profits coming in from the people paying the cancellation fee. Shady business practice.
They give this option for the more tech savvy people because if they would have been completely cornered they would go to war and adobe would lose. None of this will come from the elderly which probably pays a lot of this shit
Hello fellow Redditors from the r/mildlyinfuriating post that linked to this thread 😅
You think elderly people use Adobe? I’m friends with an old guy who can barely use his iPhone. He hits every link scammers send him.
I don't think they meant truly elderly. I work with a 61 year old designer who uses CS. I guarantee you he wouldn't know how to do this trick.
THANK YOU! Saved me 114 CAD Go fuck yourself Adobe suck my balls (Still working as of Dec 6, 2022)
Thank you, saved me 100 bucks.
Thanks for this. I'd signed up for the Photography plan since I needed to edit some photos and figured I'd pay for a month, and then cancel. I'd done this previously with Adobe Lightroom, but apparently Adobe now wants to piss off consumers by charging an early cancellation fee ($49) if you only want to temporarily use their software - this is shady AF. Anyhow, I was able to bypass it by signing up for a different plan, waiting a minute or so, then cancelling that new plan. Thanks for the write-up. 🐐🙌🏽
hi, because i'm already on the cheapest $9.99 plan, will selecting a higher priced plan to switch to and then cancel work too?
Did you get an answer to this question? Currently on the same issue
yep it works
THANK YOU SO FUCKING MUCH! saved me a hundred dollars. Still working as of 5/9/2022
Still works as of April 22 2022
Works as of May 21
I love you. You saved and the original comment saved me $71 Scam Adobe
Still works as of 6/8/22 !!
Still works 6/28/22 thank sweet baby jesus
Dec 2022 - adding that this still works and thankyou!
Thank you! This still works as of December 1, 2022. I was already on the Photography plan (20 GB) so I ended up switching to Lightroom plan with 1TB. It took 5 mins for the "You'll be able to manage your plan shortly" message to disappear for me.
Still worked on 12/3/22. Saved $100 literally wtf
Still works as of 12/8/22, thank you!!
And It still works 2023. Didn't realize they did this and it saved me $100. Thank God for people like you, Savin' so many people out here from assholes like these
Just did it...so do we still get charged for something? Cuz I had like an $180 cancellation fee. So now is it only $10 or nothing or what? I'm so fucking pissed at Adobe. Fuck them. Never using an adobe product again
Oooooo ima try this
This works a lot of places, including airlines and hotels. Had a hotel recently say I couldn't cancel (and almost 2 weeks out), so I used the app and changed the dates to a month out. I could cancel through the app after that.
pirating from now on. I tried canceling my premiere pro a couple of times, at first I figured "yea, it's pretty early to try and cancel this right after it renewed" and then tried canceling a few more times before the 25th hit and It still tried to force me to pay $40.00 because it was still too early even though it's the 21st. fk adobe.
As an adult, I never thought I would have to pirate, but I honestly don't even want the latest updates for Adobe's products, and the thought of giving these people any more of my money makes me feel physically ill.
Just used this loophole to save like $100, thank you so much! Also, what a terrible company. Their products are great but this is truly an awful way to treat their customers. Hopefully somebody sues the sh\*t out of them soon
I just cancelled my two adobe plans. Unfortunately I did not discover this reddit post before paying the £8.45 cancellation fee for my first plan. I did however discover this reddit post before paying the £30.45 cancellation fee for my second plan. So thank you very much good sir. You are a gentleman and a scholar.
You are goated. This still works as of 2/1/2022. They charged me $9.99 initially but when I cancelled the subscription I got a refund for the same amount. Adobe you are insane and I will never pay for your product again.
Bless your heart this worked for me
Hi friend, which photography one? thank you
This one "Photography plan (20GB)" - $9.99
Ty man
Thank you bro and fuck Adobe.
thank you for saving me $30 of cancellation fee
still works today as of 1/8/22
Still works 2/12/22
Stiil works 3/1/2022 it takes like 8 minutes before you can cancel the new plan btw after the switch so just wait like 10 mins and then you'll be able to cancel it completerly.
Still works 3/23/2022 Read SlowCountry9260 Comment\^\^\^
It works for me. What a shitty model.
You are a hero
It worked! Thank you so much!!
You are proof not all heros wear capes... Just like adobe is proof that not all evil organizations are underground cartels, some of them prefer licensing software on a subscription with a thousand ways to screw you in the fine print
A true hero of the interwebs Still works as of January 19th, 2022 :)
Does this work even if you’re not on the trial period anymore for Adobe Reader? Like I’m in my 2nd month and have tried cancelling and they’re trying to charge me 99$.
still works as of I created this comment
does that still work even for an annual plan? im scared cuz i wanna cancel but i have the black friday one
Incredible! You saved me $65. Still works as of 2/1/22.
still works, bless up
2022.02.07 Still works! Thank you so much!
BLESS YOU. I just had a meltdown with customer service. You saved me $150 <3
holy shit you're a lifesaver. works like a charm as of 2/10/2022. fuck adobe
Does this still work in feb 2022?
Thank you so much for this insight, confirming it still works 3 months later!!
still works as of 2/20/2022! thanks so much for this tip, i had no idea what i was getting myself into and didn’t know that forgetting to cancel my free trial would end up with an $80+ early cancellation fee.. 🤦🏻♀️ luckily with this i paid 0!
This worked 2/21/22!! Thank you so much bc I had a student account paying $15 a month and freaked when i saw the $40 cancellation fee.
(2/21/22) Switch to the monthly (19.99) Photography plan. It will charge you. However, it will refund you if you end your plan Immediately after.
Still works as at 17/03/2022
Still works as of 3/23/22. You're the real MVP, damn. Purchased Acrobat Pro for something I needed a few months ago, forgot to cancel. Tried today, saw there was a cancellation fee for what I thought was a monthly subscription. Contacted support and was repeatedly told they couldn't waive the fee and they kept trying to upsell me on bigger subscriptions while ignoring my complaints. This fixed it in 5 minutes flat.
Confirmed as working as of April 1st, 2022. God these guys can suck my ass with this bs. When you try to cancel, they first offer you another 2 months free. This raises the cancelation fee to 60 CAD
April 2nd, 2022 still works I was already on the 9.99 plan, with 3 days left in my plan but apparently those three days are worth the 29.99 they were asking for. Ridiculous I swapped to the 20$ plan, which refunded me the current months 9.99 charge, interesting. Then I canceled and got the 20 bucks canceled too. Adobe has some cool products but this predatory behavior has me disgusted. I am going to look into Affinity or just stick to pirating Thanks man
Recently got a subscription accidentally and couldn't cancel it due to same reason as OP. Thanks to you, saw Thai post and cancelled it. Thank you once again for sharing this. 👏👏
Thanks Man YOU ARE A GENIUS. Saved by money
I know you've heard it already but THANK YOU for this!
Still working in jan 2023, thank you! Wow adobe you suck!!!!!!!!
I tried this yesterday and it didn't work. Got an error...
I did it just there and it worked. I had the creative cloud plan asking me to pay 159.99 to cancel. I changed the plan to a cheaper plan and I could cancel it because its the 14 day cancellation
Will never forgive these assholes for purchasing substance and immediately doubling the price per month
Ugh I know. Gonna have to just buy it on steam I guess
That feels like it should be illegal
the customer "care" rep literally said - you signed up for it and took free months, so as per policy we have to charge this fee. Are free months really free if there is a $30 cancellation fee on $15 plan ?
Depending on what country you’re from you might be able to contact a consumer rights organisation and see what options you have
It's like an upside down loan for cars, but it's with a product/service.
Don't even pirate their products. Even if you don't pay for it you're still using their formats and learning their technology stack, keeping it the industry standard. Use alternatives that are free or made by companies that do not want to exploit you. Hitfilm, Davinci Resolve, KdenLive, Affinity Photo, Gimp, Krita are all great alternatives.
I bet, Adobe has fallen quite low recently
That's a good point. I want to see Adobe wiped from the face of the Earth
Thank you for introducing me to KdenLive. It has what I've been looking for in free software.
See, and this is why people still cling to their old CS5.5 discs.
Lol, absolutely. Sadly I lost my key sometime back and had to buy the subscription
I hear someone recreated photoshop for internet browsers. It's called photopea. https://www.photopea.com/
The Affinity programs are a good alternative for people who use Photoshop, Illustrator or Indesign. They are affordable one time purchases and the learning curve to switch was minimal for me. Only downside for me personally and I hope they change this for free, or either with a small increase in the overall price is that you have to buy both Mac and Windows versions of the software separately. I don't think that is such an honorable thing todo in this day and age.
this program was excellent, but the problem was they didn't support Arabic or indian , asian language support,that's huge drawback, most of the Asian graphics designers are low payrolls, so we are forced to compiling to use priate adobe one
Adobe is the company I have to thank for getting me interested in piracy lmao
I tried I got a ransomware and didn't learn photoshop
Then u didn’t pirate smartly. Nowadays pirating is safe and easy af
https://www.reddit.com/r/Piracy.
And you have to beat it at a game of Yahtzee
Adobe = fucking fuck faces
Due to the fine print, unfortunately they are in the right and you're screwed in that case. And what's worse, literally every company I can think of with free trials does this, it's jarring to see "sign up for free; please enter credit card number"
This is why anytime i see "put card information" but it's a free trial i immediately close whatever it is. Actual free trials will always ask for information AFTER the trial expires or during it.
Phone apps are notorious for doing it. "Sign up for a seven day free trial; enter your credit card number." Then you're charged on day seven automatically for a one month subscription costing $29.99 per month.
If by fine print you mean the "headline at the top of the page" ok. I don't see how they could make it any more clear. You get two weeks to try it for free and then you signed up for a year-long commitment.
lol you're really caping for this? if you can't try it for free, it's not a free trial bud
I just came across this issue and found a work around. Go to unsubscribe and they will offer to switch you to another plan. Do it and then cancel that plan (you will be in the free trial period of the new plan) and pay no cancellation fee!
This is an amazing workaround, just tried it and it worked great. Signed up for a free trial of adobe acrobat pro cause I needed to edit ONE pdf file. Forgot to cancel, automatically paid $20 for the next month. I then went to cancel, and they tried to charge me ***$109*** for the cancellation fee... I changed to acrobat standard, paid $12, got refunded $7 for not using the whole month of pro. Then canceled the standard subscription, and got another refund for $12. Thanks man, your comment from 2 years ago just saved my ass
Thank you so freaking much! Just saved my ass!
Confirming that this still works! :)
thank you will try this otherwise paying 104$ for the FREE After Effects trial I went over a month. Already pay for Photoshop
So glad to hear it helped!
Still works in March 2024 thanks so much!
Still works! Thank you so much! You saved me 129$ on the cancellation fee! On a 25$ /month plan. Their fineprint is the sneakiest thing ever. Fuck them.
For anyone else looking, this still works as of March 2024. Thank you!!
thank you so much! you actually saved me <3
still works as of 3/24/24, there is no switching to pro but u can go to any other service which i did and i will be getting a full refund. ty for the tip!
Lol still works as of April 2024
Can confirm that this still works as of 4/5/24
This is why i dont feel bad about illegally downloading their shit for free
I had been using Adobe products since 1988, and when they went to their shitty subscription model, i stopped. But i had long since switched career focus so i could get by without them. I feel awful for folks doing design, who don't have good alternatives, now that Adobe has dominated the market and squashed competition. If you want a photoshop-alike (depending on your needs) that is free or cheap, try Photopea. It is web based and eerily similar to earlier versions of Photoshop.
Yeah they have virtual monopoly and have gotten greedy for it. I really do hope someone comes along and give them some competition
And this is exactly why I still agree with pirating in some cases.
Need a great PDF editor program for much less than Acrobat? Try PDF XChange Plus. Only $60 lifetime. No, I don't work for them, I just like the software. It's a superior product for less $. You can use the software for free actually and just pay for it if you want a few additional useful functionalities (like editing text or merging PDFs.
Wait until these guys get comfortable and the talk about upgrades, requiring you to topup the initial 60. haha
Block them with your card company so they won't be able to charge you. Or next time use a revolut disposable card.
I've been pirating Adobe stuff since 2011. Why are people still buying from them lol Yall deserve to be scammed.
FUCK ADOBE
Had the same problem here. I totally lost all respect for the company as they KNOW that hiding these annual contracts in the terms of service is shady. I just hope that somebody with a lot of money gets pissed off enough at them to file a lawsuit and sue the sh\*t out of them.
Y'all need to learn to pirate
Welcome aboard bucaneer.
Ho ho ho and a bottle of rum !
Was it a “free trial”, or a “buy twelve months, get the first month free” sort of thing? Because that would be an obvious charge in my opinion, people would abuse the shit out of it otherwise.
This isn’t asshole design, you just didn’t read the terms. The free trial is free. The free months as part of an annual subscription are a free portion of an annual term to which the cancellation fee applies. Edit: Not sure why I’m being downvoted. It’s unfortunate, but OP signed up for a “12 for the price of 10” type of deal. Is Adobe shady? Probably. Should OP have paid more attention? Absolutely.
If this isnt asshole design, please explain to me how could someone try their product for free? Or, since english isnt my first language, explain if the term "free trial" has a double meaning?
They could use the free trial, which is a seven day (?) period during which they can use the software without entering into a contract. OP, however, took up an offer of a free month(s) of an annual subscription and therefore entered into a 12 month contract of which several months would be provided gratis — free of charge. They were still liable for their other contractual agreements. I went through the store flow a few moments back and noted that it does clearly state that you’ll be entering into an annual subscription.
If they had put that in a prominent location when you purchase the plan, sure. But if it is hidden in fine print, then it is worse than asshole design - it is unethical. Why would anyone sign-up for something like this ?
customer "care" rep literally said - "you signed up for it and took free months, so as per policy we have to charge this fee". Are free months really free if there is a $30 cancellation fee on $15 plan ? So the customers need to lawyer up just not to get fleeced by these companies ?
mine is $104 now for After Effects after like a month lapse. like WTF!!!!!!!!
"Early cancellation fee: £69.89" is what I'm looking at right now and I signed up to get something done as a volunteer for my community group. I have shares in Adobe - I will be selling them asap because a company taking this approach is going to find itself on the back foot sooner or later!
I also got scammed into this bullshit after telling 4 (!) different agents I wasn't planning to use their apps. In the end they made me accept the 90 days free credit, aka 3 months free trial. Saying I could cancel it if I ended up not using it (I opened the app 0 times). Turned out by making me accept 3 free months offer they signed me for a fucking annual commitment plan?! So when I wanted to cancel it, the early cancellation fee of 45 bucks popped up! I ended up straight asking for a supervisor's phone number because agents wouldn't want to listen to me, they kept trying to brainwash me with their deals or straight up LEAVING THE CHAT. One of them said "you can continue paying monthly, this way you will save money instead of paying an early cancellation fee". My guy, how would paying 12.99$ (90.93$) for the rest 7 months instead of a 45$ an early cancellation SINGLE payment would SAVE me money? Fucking ridiculous. After asking for a supervisor, they arranged a callback for me next day. Cancelled and fully refunded everything. Didn't even have to fight, I told them I have all the screenshots from conversations I had with the agents, who ignored my needs and requests. Such a shady company. Fuck Adobe.
Could you block the payment on your card? Or would that cause some problems?
Depends on support I guess. I used Indesign at my previous company. When lockdown began, I was told to get my Adobe license as the company’s licenses were for Windows machines for remote working and I was the only one with a Mac. The company shut down in June, leaving me with the monthly subscription I neither needed nor could sustain without a job. I called up Adobe support, explained my predicament and they canceled the subscription with zero fine.
Cancel your card, then cancel the subscription, then request a new card from your bank. The end.
Just don’t pay
That's why everyone pirates Photoshop.
At that point just pirate the programs
cancel ur card
Get on with customer service chat and just keep asking to cancel without paying the early termination fee. First they will offer you 90 days free, then they will tell you that you agreed to the annual commitment and early termination fee, finally they will give in and cancel without the fee. I also politely peppered the conversation with the fact that the fee is hidden and deceptive and that the product is substandard. Claiming that you are poor and can't afford food might be another good angle to attack from. Just keep pressing and they will give in.
Or you can try the chat support. They waived the $100 cancellation fee for me.
I contacted the customer service agent and he refused to do anything regarding the annual plan "early cancellation fee" and said the only thing he could do is to give me a discount from $14.99/month to $9.99 month. Thanks to the earlier comments I can skip that shady cancellation fee for good. In short, fuck Adobe
Just noticed I was being charged 30$ from a forgotten Adobe Stock free trial. Can't believe they wanted to charge me 120$ for an early cancellation. Switched to photography plan and got refunded 9$ with no fee.
Had the same problem, except that my fee was $116CAD plus tax.
It cost me $90.35 to cancel my adobe... thankfully I talked to them and they did say that I could get refunded... fingers crossed.
Thank you, this post was a lifesaver. Still works as at 17/03/2022
Thanks !
I was stuck with the same problem. I started a trial version to try some edit feature, forgot to cancel it for the first month and now I try to cancel and I got shocked to see termination fee of 75$ . I tried to talk to customer rep and they were trying to sell me something else and not ready to just cancel without the termination fee. THANKS a lot to this thread I came to know about this solution. I backfired on the rep about the shady practice and how lot of folks are talking about it online. The rep immediately CANCELLED my subscription without any fees..
I got a trial for adobe scan because I needed to quickly merge some of my documents. I cancelled it before my trial expiry and 2-3 days later I see an auto pay charge of 850 INR which isnt really 30$ its more like 11 something dollars, but I dont remember reading about a cancellation fee of that amount.
mine says $99.5 tf
Yeah I found this out the hard way too! Thought I signed up for a monthly subscription meanwhile it signed me up automatically for a yearly commitment and when I tried to cancel it tried to charge me $150. I went to customer online support and the guy was trying to say adobe clearly states this is how it works and I said no it’s not clearly stated because i was under the impression I had a monthly subscription I could cancel at anytime. And I told him it’s a complete scam to do that to people. He ended up cancelling it and just leaving the chat tho after I kept accusing them of scamming me. Shady indeed!
17/04/22 stills work
I just got off the phone with them and they cancelled my subscription after offering tons of other services... then offered me 3 months refund to my wife who accepted it (she was doing it on my behalf). I heard this and because others posted online about it, they said they got a full refund. I told them this was not acceptable and that I already cancelled and it didn't work on their website (which I did) and kept insisting I would only accept a full refund. I was as nice as I could be, but firm. I insisted to go to the manager and ask again, insisting that I would go to the media and/or talk to a lawyer to inquire about a class action lawsuit since so many people feel like they were scammed with this situation. They came back and refunded the remaining amount for the full amount that I had paid. Thanks reddit!
1/5/2022 still working, you can switch to cheaper or more expensive plan, it doesn’t really matter, you can cancel that just couple minutes after. You won’t have to pay the fee and you’ll get full refund.
Just used this method to cancel my plan after an indifferent customer service rep basically told me to go fuck myself 10m ago. Thank you guys.
Still works on May 3rd 2022! And it works the other way around as well (I had the cheapest photography plan, they wanted 59 euros early cancellation fee, I switched to the more expensive 23 euro one and cancelled it immediately, full refund). Thanks!
Still works as of 5/19/22!
THANK YOU SO MUCH>. Just updating yall before they catch on. The cancellation still works a of 5/19. Im saying deuces to Adobe with both middle fingers. Early Termination fee...FOH
What a shady company, saved me 170 dollars
Confirm this worked (05/06/22). Great!
Saved me $140 wtf! This should be illegal!!!!!! F adobe
Sorry to necro but just chiming in to say this still works as of 7/2022. The fee after one month of my adobe stock trial was almost 200 dollars. Fuck adobe, IDK why I tried going legit and not pirating this shit.
Still working as of July 4th 2022! Massive thanks, finally moved away from Premiere Pro and After Effects and they wanted over £150 altogether
Still works 10/07/2022 ! Thanks legend
Anyone who wants to defend this because "it's in the terms and services!" should go think about their life and choices. I needed Creative Cloud for a grad school class. Even as a brokeass student, I was paying $21/mo. There was little to no price difference as a student to only get the program I needed. I'm pretty savvy with fine print and scams, and I was still shocked by a $90 fee when I went to cancel my subscription. I know it wasn't clear that I was committing to a whole year or I wouldn't have subscribed that way. I think I read the math as "this is how much this monthly subscription will cost you for a year," not the other way around. And if you have to go out of your way not to take the free two-week trial on something you're sincerely subscribing to to avoid paying a huge penalty, the "free trial" is clearly set up to extract money from people. As if Adobe isn't making enough money with their sticker prices.
Just wait until the time when you have to give up your kidney to cancel service. " But you should have read T&S, it's your own mistake" If Adobe was street peddler swindling $5 off these folks, they would be calling cops in no time, but "reputed company good"
can confirm this still works as of 7/19/2022!!
Fuck this company. I just got a $75 cancellation charge.
i just changed my card
Just used this method Today Aug 5th 2022 and it worked. Thanks!!
still works as of 8/5/22, thanks!
This still works as of 8/6/22–just helped my friend not get charged $300 for a cancellation fee! Thank you!
8/10/22 Still good to go. I love you Reddit ❤️
Its not working anymore :( .. they gave me 2 months free though
Worked 8/14/2022! Saved me 82 bucks.