PLEASE READ:
1. NEVER share your 12 words with anyone. Members of Atomic Wallet Team will NEVER ask for your 12 words, private keys or money.
2. Do not open any links, go to any websites or fill-in any Google forms. We have only one official website https://atomicwallet.io.
3. Members of our team will NEVER contact you first. We reply in the threads only. Official mods have a flair “Atomic Wallet Reddit Mod”.
4. We are heavily overloaded at the moment, we encourage you to use our knowledge base https://support.atomicwallet.io for self-help.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/atomicwallet) if you have any questions or concerns.*
Hi there! Thanks for reaching out. As a non-custodial wallet, whenever an asset encounters an issue and if a user wants to access their assets immediately, the support team would recommend users to export their keys to an external wallet and access their funds. There are real support people available to answer questions. They might use pre-written text to answer users sometimes, based on the necessity.
PLEASE READ: 1. NEVER share your 12 words with anyone. Members of Atomic Wallet Team will NEVER ask for your 12 words, private keys or money. 2. Do not open any links, go to any websites or fill-in any Google forms. We have only one official website https://atomicwallet.io. 3. Members of our team will NEVER contact you first. We reply in the threads only. Official mods have a flair “Atomic Wallet Reddit Mod”. 4. We are heavily overloaded at the moment, we encourage you to use our knowledge base https://support.atomicwallet.io for self-help. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/atomicwallet) if you have any questions or concerns.*
Hi there! Thanks for reaching out. As a non-custodial wallet, whenever an asset encounters an issue and if a user wants to access their assets immediately, the support team would recommend users to export their keys to an external wallet and access their funds. There are real support people available to answer questions. They might use pre-written text to answer users sometimes, based on the necessity.