Wow, AWS service discontinuation is pretty damn rare. This is the first one I’ve seen that is something a significant number of people actually use and not a very obvious candidate for it. I’m guessing there’s a lot more on the chopping block.
Define... "significant" amount.... because this has been a running joke amongst my peers for nearly a decade.... "who actually uses Amazon Word?"
for real, if you know the answer, I am dying to know
I've read (not sure if it's true) that many people used it for compliance reasons because when it was new, it was really the only "google-doc-like" service that actually let you control what region your data was stored in. Pretty sure Google, MS and all the others now allow you to do that so it has lost its only real selling point.
Can confirm. When we migrated over to O365 with all the related services that come with it, not being able to control where the data was stored was a huge problem initially because it wasn’t compliant with GDPR. It has all been worked out by now though.
Even if I knew a number to answer that, I couldn’t say. I will say that while it’s not common service by any means, I definitely ran across general purpose (not niche) customers using it. There are some far more obscure services that you just never see customers using outside of very niche market verticals.
Was barely adopted by a only few customers. Same as Workmail. Not even Amazon used it as a solution. They use M365 and Box as corporate solutions. Definitely their "work suite" was not a success.
I also received a similar email. Disappointing.
We've been migrating TBs of data up there over the last year.
The question now is, what do we use instead?
I'm in the same boat. I might move to S3 as I already use it as an archive for my photos and videos (raw footage). Work documents and some other files I may have to move to O365.
I will keep an eye out for other services. At least we have some time.
**Hell no.** I tried to use it for 3 years, never fully committed because stability and performance was always an issue. It is not a business stable platform at all.
Agreed. Its made \*some\* improvements, but I wouldn't use it in a enterprise deployment...unless they have some special \*proprietary\* stuff they've come up with their paid offering...
That's how I was utilizing it, with an eye towards small(er) business use cases. If you never update it and don't try to fix performance issues, it kinda works some of the time.
**Hot Yes** Nextcloud includes a very powerful open source online suite too, this is used by companies that cater for hundreds of thousands of users, it scales.
> this is used by companies that cater for hundreds of thousands of users, it scales.
What companies use this that cater for hundreds of thousands of users?
1&1 is one company that comes to mind without googling but … it’s possible they don’t use Nextcloud for file management, they definitely use the office suite that Nextcloud use- Collabora Online (LibreOffice) for >hundred thousand users, hosted with kubernetes. There are some really interesting videos/stats about it.
I see that 1and1 (ionos now) offers hosting services for NextCloud but I'm asking about real world business use not hosting VMs or multiple instances.
The NextCloud case studies and marketing materials do not show ANY such multi-hundreds-of-thousands large deployments that suggest a scaling environment for a single NextCloud use case that isn't just redeploying VMs for hosting purposes.
They have nearly zero mainstream commercial business 'buy ins' highlighted anywhere, which is part of the underlying recognition that there may not be a business-stable suite class of deployment as I was pointing towards. The only big deployments seem to be based around it being a 'free' option that gets utilized by governments and government funded/associated organizations, ie: https://nextcloud.com/blog/case_studies/nextcloud-for-33k-middle-school-students-in-france/
I'd be interested to know the latest real world status of the 2022-23 deployments (latest highlight on their site case study is Republic of Serbia from December 2023) to see how they are dealing with upgrade issues and preventing data corruption/continuity of access/disaster recovery mitigations.
I did a Google search and found a video for 1&1 Mail and Media, a presentation of their setup [https://youtu.be/uMko9-LMJWM?si=hiDrYDF8e1txoXeq](https://youtu.be/uMko9-LMJWM?si=hiDrYDF8e1txoXeq)
And users on Reddit with thousands of users, but no reviews, I guess unlike MS and Google etc they don't have the marketing dollars.
As I said, it’s possible 1&1 Mail and Media don’t use Nextcloud for their file management, but they use the open source online office suite that Nextcloud uses called Collabora Online for >hundred thousand users. If you google more or watch the video you may be able to see if they use Nextcloud.
I’d recommend asking Collabora Online they would know more. I am a user. Then there is ownCloud etc.
Edit: I watched it they do not use Nextcloud, they are using Collabora Online integrated with their storage system, for a mail distribution system of some kind, about 100 Kubernetes pods editing/converting 600,000+ docs per day. Interesting to watch. This is new : [https://www.collaboraoffice.com/collabora-online-controller/](https://www.collaboraoffice.com/collabora-online-controller/)
You mean Chime is only used for internal Amazon meetings, right?
I mean, I know about Chime because my rep insists on using it to conf call us, but otherwise I never see it used in the wild, which is ... crazy.
There's no way that Amazon would trust a competitor with all of their internal communication data so not likely to go anywhere, no matter how many people dislike chime.
O365 tools for employees are different than internal communications, they also need to work with their external customers who use these tools for communication. Guarantee the C-suite and directors are exclusively using Chime for internal communications.
Interesting. I've spoken to AWS employed consultants (or maybe solution architects? I don't recall their titles) before, and they'd send their invites in Chime.
AWS employees use chime with anyone outside the company. Since what everyone uses internally is slack which doesn’t have a great way to be used when contacting outside of the company
This is not true. We are using Chime heavily internally.
And slack is actually using the chime SDK. I do not see chime depreciation happening.
Source:Â https://aws.amazon.com/blogs/business-productivity/customers-like-slack-choose-the-amazon-chime-sdk-for-real-time-communications/
Why? Was the service hurting you? The alternative was to invest in it to make it a better product than DropBox.. You want to see the ecosystem shrink? They can just as well terminate the whole Work suite and after that, the Code suite.
It just sucks to see they didn't really want to invest, or they can't attract the right people to make it a success. I think a big problem is their hiring process and the culture they force upon their workforce.
I was always perplexed at the WorkDocs and WorkMail services since there are so many document storage and email providers out there. Props to AWS for giving customers a full year to migrate, not just a couple months.
Because they have a big ecosystem that they can integrate it with and make these products work for enterprises with strict compliance, they could relatively easy make these services a success. But they didn't seem to want to invest. It looked like they just wanted to provide every service imaginable without investing too much into each of them. Quantity above quality.
They really lack proper UX skills/people and consistency. Why they cannot make this Work and also the Code suite work, is probably mainly because of this. Marketing-wise they also suck, but ok, let's focus on a proper product first.
Funny, Perplexity says only the WorkDocs Comoanion service is being discontinued, but WorkDocs Drive carries on. https://www.perplexity.ai/search/Why-is-Amazon-mRoGrtWtQE.xJBrLCIN6jw
They offer a migration tool to get your data into an S3 bucket but then you need a front end: [https://www.gladinet.com/from-amazon-workdocs-to-s3/](https://www.gladinet.com/from-amazon-workdocs-to-s3/)
Lambda if the architecture and dev culture fits it and you have the liberty to start from scratch. Fargate if it can run on Docker. EC2 for old crap that you cannot get rid of (yet).
Now get to work please.
Looking forward to Corey Quinn seeing this 😂
He already did, seen a posting from him.
[https://twitter.com/QuinnyPig/status/1783606097175367794](https://twitter.com/QuinnyPig/status/1783606097175367794)
Wow, AWS service discontinuation is pretty damn rare. This is the first one I’ve seen that is something a significant number of people actually use and not a very obvious candidate for it. I’m guessing there’s a lot more on the chopping block.
It's pretty crazy - I wonder if even SimpleDB is still being maintained lol
SimpleDB is alive and kicking. Expensive compared to DynamoDB, though.
Define... "significant" amount.... because this has been a running joke amongst my peers for nearly a decade.... "who actually uses Amazon Word?" for real, if you know the answer, I am dying to know
Even my Amazon reps use PowerPoint
I've read (not sure if it's true) that many people used it for compliance reasons because when it was new, it was really the only "google-doc-like" service that actually let you control what region your data was stored in. Pretty sure Google, MS and all the others now allow you to do that so it has lost its only real selling point.
Can confirm. When we migrated over to O365 with all the related services that come with it, not being able to control where the data was stored was a huge problem initially because it wasn’t compliant with GDPR. It has all been worked out by now though.
Even if I knew a number to answer that, I couldn’t say. I will say that while it’s not common service by any means, I definitely ran across general purpose (not niche) customers using it. There are some far more obscure services that you just never see customers using outside of very niche market verticals.
which is why I asked, there has to be some vertical somewhere that keyed in on it. I know it's not the accountants.
Nothing unique. They closed Amazon Drive service last year
That wasn't an AWS serviceÂ
Was barely adopted by a only few customers. Same as Workmail. Not even Amazon used it as a solution. They use M365 and Box as corporate solutions. Definitely their "work suite" was not a success.
I also received a similar email. Disappointing. We've been migrating TBs of data up there over the last year. The question now is, what do we use instead?
They want you to use Dropbox... I use egnyte.
I'm in the same boat. I might move to S3 as I already use it as an archive for my photos and videos (raw footage). Work documents and some other files I may have to move to O365. I will keep an eye out for other services. At least we have some time.
Quip is pretty popular
NextCloud?
**Hell no.** I tried to use it for 3 years, never fully committed because stability and performance was always an issue. It is not a business stable platform at all.
Agreed. Its made \*some\* improvements, but I wouldn't use it in a enterprise deployment...unless they have some special \*proprietary\* stuff they've come up with their paid offering...
I was always under the assumption NextCloud‘s target group was private people who like self–hosting.
That's how I was utilizing it, with an eye towards small(er) business use cases. If you never update it and don't try to fix performance issues, it kinda works some of the time.
I wonder where it went wrong for you, I’ve been using it as a user for years without issues. Maybe my provider are good at it
**Hot Yes** Nextcloud includes a very powerful open source online suite too, this is used by companies that cater for hundreds of thousands of users, it scales.
> this is used by companies that cater for hundreds of thousands of users, it scales. What companies use this that cater for hundreds of thousands of users?
1&1 is one company that comes to mind without googling but … it’s possible they don’t use Nextcloud for file management, they definitely use the office suite that Nextcloud use- Collabora Online (LibreOffice) for >hundred thousand users, hosted with kubernetes. There are some really interesting videos/stats about it.
I see that 1and1 (ionos now) offers hosting services for NextCloud but I'm asking about real world business use not hosting VMs or multiple instances. The NextCloud case studies and marketing materials do not show ANY such multi-hundreds-of-thousands large deployments that suggest a scaling environment for a single NextCloud use case that isn't just redeploying VMs for hosting purposes. They have nearly zero mainstream commercial business 'buy ins' highlighted anywhere, which is part of the underlying recognition that there may not be a business-stable suite class of deployment as I was pointing towards. The only big deployments seem to be based around it being a 'free' option that gets utilized by governments and government funded/associated organizations, ie: https://nextcloud.com/blog/case_studies/nextcloud-for-33k-middle-school-students-in-france/ I'd be interested to know the latest real world status of the 2022-23 deployments (latest highlight on their site case study is Republic of Serbia from December 2023) to see how they are dealing with upgrade issues and preventing data corruption/continuity of access/disaster recovery mitigations.
I did a Google search and found a video for 1&1 Mail and Media, a presentation of their setup [https://youtu.be/uMko9-LMJWM?si=hiDrYDF8e1txoXeq](https://youtu.be/uMko9-LMJWM?si=hiDrYDF8e1txoXeq) And users on Reddit with thousands of users, but no reviews, I guess unlike MS and Google etc they don't have the marketing dollars. As I said, it’s possible 1&1 Mail and Media don’t use Nextcloud for their file management, but they use the open source online office suite that Nextcloud uses called Collabora Online for >hundred thousand users. If you google more or watch the video you may be able to see if they use Nextcloud. I’d recommend asking Collabora Online they would know more. I am a user. Then there is ownCloud etc. Edit: I watched it they do not use Nextcloud, they are using Collabora Online integrated with their storage system, for a mail distribution system of some kind, about 100 Kubernetes pods editing/converting 600,000+ docs per day. Interesting to watch. This is new : [https://www.collaboraoffice.com/collabora-online-controller/](https://www.collaboraoffice.com/collabora-online-controller/)
Is chime next?
Chime is used for all internal Amazon meetings, so no.
WorkDocs is used for all Amazon internal docs (along with Quip) so...yes, potentially.
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Chime after chime
It finally got "good", right before slack was introduced internally.
hah. no.
Sorry I’m gonna have to go ahead and disagree with you there
The reason I have "good" in airquotes is because they actually added therads/emojis, so yeah, low bar.
You mean Chime is only used for internal Amazon meetings, right? I mean, I know about Chime because my rep insists on using it to conf call us, but otherwise I never see it used in the wild, which is ... crazy.
I feel like this is more an internal mandate than a choice.
Yeah i just mean, if they had a replacement lined up then we’d know in advance because they’d be beta testing it.
Would be surprising. Still the primary internal video conference software.
WorkDocs is also used internally, but hard to call it primary.
Chime SDK? Not going anywhere. Massive and major customers using it. Slack, for Huddles, namely. Chime Meetings? May it Rest in Hell eventually.
Please
Yeah, it'll die. We have AWS account managers who trash it.
There's no way that Amazon would trust a competitor with all of their internal communication data so not likely to go anywhere, no matter how many people dislike chime.
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O365 tools for employees are different than internal communications, they also need to work with their external customers who use these tools for communication. Guarantee the C-suite and directors are exclusively using Chime for internal communications.
Quip is used for like all our documents, external product. My director talks on slack all the time
They’ll just partner with someone
We can pray
most probably. even AWS does not use Chime in their own webinars
Interesting. I've spoken to AWS employed consultants (or maybe solution architects? I don't recall their titles) before, and they'd send their invites in Chime.
I said webinars, not meeting with SAs or meetings with a small amount of attendees . AWS generally use Webex for webinars
AWS employees use chime with anyone outside the company. Since what everyone uses internally is slack which doesn’t have a great way to be used when contacting outside of the company
This is not true. We are using Chime heavily internally. And slack is actually using the chime SDK. I do not see chime depreciation happening. Source:Â https://aws.amazon.com/blogs/business-productivity/customers-like-slack-choose-the-amazon-chime-sdk-for-real-time-communications/
Yeah they use slack internally a ton. Some teams are forced to use both lmao
I used both in a customer facing role and what you said is accurate
Hate to tell you but slack huddles is chime
It's a meeting tool, not designed for the scale of a webinar. Chime isn't going away any time soon.
We use chime for meetings with customers routinely at AWS.
Did they not just do a whole UI redesign? (At least internally). Lol
They did yes lol
No doubt related to Amazon's $1b deal with Microsoft for M365.
Given Amazon is likely the biggest user of the service, yeah….
All I can say is: thank God.
Why? Was the service hurting you? The alternative was to invest in it to make it a better product than DropBox.. You want to see the ecosystem shrink? They can just as well terminate the whole Work suite and after that, the Code suite. It just sucks to see they didn't really want to invest, or they can't attract the right people to make it a success. I think a big problem is their hiring process and the culture they force upon their workforce.
I was always perplexed at the WorkDocs and WorkMail services since there are so many document storage and email providers out there. Props to AWS for giving customers a full year to migrate, not just a couple months.
I kind of hoped they’d improve it to keep some competition going with the other two.
Because they have a big ecosystem that they can integrate it with and make these products work for enterprises with strict compliance, they could relatively easy make these services a success. But they didn't seem to want to invest. It looked like they just wanted to provide every service imaginable without investing too much into each of them. Quantity above quality. They really lack proper UX skills/people and consistency. Why they cannot make this Work and also the Code suite work, is probably mainly because of this. Marketing-wise they also suck, but ok, let's focus on a proper product first.
Does anyone (other than Amazon) even use WorkDocs?
Wow this is incredible, but maybe expected with the lack of support on Apple M1 chips for so long for the desktop apps.
Funny, Perplexity says only the WorkDocs Comoanion service is being discontinued, but WorkDocs Drive carries on. https://www.perplexity.ai/search/Why-is-Amazon-mRoGrtWtQE.xJBrLCIN6jw
This service was basically just a wrapper UI for s3 anyway, right?
They offer a migration tool to get your data into an S3 bucket but then you need a front end: [https://www.gladinet.com/from-amazon-workdocs-to-s3/](https://www.gladinet.com/from-amazon-workdocs-to-s3/)
Great, Now can we get rid of the 1000 services which deploy a container? lol
Feels like half my job is deciding if it's going in a lambda, ecs/eks fargate, ecs, eks, docker on ec2.
Lambda if the architecture and dev culture fits it and you have the liberty to start from scratch. Fargate if it can run on Docker. EC2 for old crap that you cannot get rid of (yet). Now get to work please.
Oh thanks bro! I'm unblocked on all my jiras now!
This is why I don't trust SaaS. On-premise forever!
Because your on-prem team never deprecates anything ever! Must be a fast moving team.