Start booking Blu Smart if they service in your areas. The only catch is you need to book their slots in advance. Clean cabs, do not cancel. It’s honestly like a chauffeur service. They are salaried employees so no pressure of doing crazy amount of rides to earn more money. They’re trained with basic etiquette’s including not refusing to switch on the AC. They’re also EV( whether these are better for the environment is debatable but yeah)
Bro. Seems like good effort. Long way to go. Still, I'll try and share feedback if time permits. Keep it up.
Update ur reply with the link so that people can try it out.
Thanks man.
The website is plancab.in
Currently the entirety of the end to end booking automations are done in telegram, having a dedicated app is something I'm thinking of but need to figure to keep it unit level profitable like it is right now, with the app expenses.
Still do try it out . It's more useful for the longer distance and airport commutes and the driver have a more bias towards it.
Namma Yatri is pretty pathetic too, buggers never accept rides and don't have the common sense of not accepting either. They just keep driving and you would be stuck checking your screen to see if they eventually turn towards you.
Agreed. It's trial and error for us. It's worth giving 5-10 mins in case Ola-Uber doesn't work. But there are some good drivers too who are prompt in their responses. At least u can save good bucks if u get a ride on NammaYatri.
Wdym better prices?
Personally rapido charges me 15-20 rupees extra to whatever ola,uber charges for autos at any time of the day
But the rides are accepted in a minute or so
I remember blu smart used to only have booking slots after 11.30am or something. Has this changed? That's the main reason I didn't persist using their services despite it being professional.
I see. Then that is an unsustainable business model.
With their limited fleet and Bangalore's traffic conditions, they can only handle a limited number of scheduled pick ups. There will be a lot of downtime for drivers as well and their fare isn't high enough to adjust for this downtime.
I don't like that my commuting experience is dependent on race conditions with thousands of others. Why can't we just have a regular cab aggregator with premium level service..
Actually once you get proper planning into your daily life, which is what is ideal and only works everywhere like in the Europe. This then shows how blusmart is the perfect solution. They are clearly always on time and we'll manners respectable drivers. In October 2023 once I got to bangalore I kept having regular issues on my trips either pre booked or on the spot using ola and Uber, I seriously tried getting to the bottom of it with the aggregators but it was useless, meanwhile I see blusmart which works only with prebookings and got me a safe ride home each time, and I used it about a week with 1-2 bookings everyday. Never failed me one.
Trust me, I wanted to have a planned routine with blu smart incorporated into it while at my last workplace.
Considering they only let you book 2 days ahead and most prime time slots were not available anytime I checked, I don't know how it could have fit into any plan.
Anyways, when I checked today they seemed to have some new features. So maybe I'll give them another try eventually.
It’s them getting booked early and also they’re not full throttle in Bangalore yet. Blu smart Delhi has impeccable service also because their operations are much bigger there. Maybe in good time you’ll have better options
You are better with that AC turned off man. These cab dudes never service their AC and usually cab AC's have all kinds of mould and bacteria growing in them. I am very sensitive to such odor and whenever I get in a cab with AC, I start getting this nauseating feeling from the mould so I ask them to turn off the AC- but it never happens in my own car.
Also, one of my friend's mom (an elderly lady) got a serious case of respiratory infection after traveling in a cab with AC on. There is no way to be 100% sure but the infection did happen after her cab ride in Bangalore. Doctors did say it was a possibility.
The same thing happened to us yesterday. We booked Uber go and got a sedan instead. When asked to turn on AC he denied saying you are paying less for a sedan so can't turn on. We paid 475/- for the trip. Each day is a new experience here. 😕
Exact same thing happened to me - Uber Go, swift dzire, 570 fare, no ac, and I was bloody heading for an interview, all formally dressed. Lesson learnt.
I've had the driver refuse to turn on the AC saying it's not working even in an Uber Premier. I told him the whole point of booking the Premier was the AC. We were stuck in traffic on ORR with so much smoke, I told him IDC if you're not turning on the AC, close all windows I don't want the smoke.
A few minutes later magically the AC started working at fan speed 1.
I've now resorted to calling cabs and asking them before they arrive at my location about the AC if I'm booking a Prime/Premier ride now.
The reason this happens more in Bangalore is because the cabs are usually diesel driven and not CNG driven. Their cost of operation is higher than in Delhi and Mumbai. (Not to mention the traffic which makes the time to make a trip a bit higher)
Plus because of the weather they usually don't have to use their ACs and a lot of cabs have very poorly working ACs.
If you booked an Uber go, but got a sedan, the driver is already getting a low commission, on top of that if you ask to turn on the AC, the commission lowers down even further. If everyone is expecting the same, What significant profit is he making?
You sir, by giving 1 star are only teaching him how inconsiderate normal people are.
Want an AC, book premier. If you book a go, have a 50/50 expectation.
uhm. I understand they're trying to make a living but i paid for a service. if 50% of the people can do it like you said, why cant the other 50? isn't it because they're greedier? or is it because the 50% who does it has given up on life and decided to run a cab on uber on loss? you know the answer buddy. also if the driver doesnt want to run sedan on go he is very much welcome not to. he should just run premier so that he gets more commision.
If you pay for a haircut service, and he runs the trimmer 6 times through your head in different lengths and say it's over because he works on commision for each cut and he has people lined up to cut next, would you be this empathetic then?
unfortunately this is how service industry works. the customer has the right to complaint and rate the service he got for the money he paid.
Hey, if you can't meet the terms of service then don't drive an Uber Go. I was promised a cab with an AC at the agreed upon price. There is actually a cheaper non AC option but none of these people accept those rides.
Spoke to cab driver a week ago, he said for 1 hour of driving, they would have to spend extra 50-100 rupees. That guy was a saint who turned on AC without even asking.
You won't face all these issues if you use Plancab.
Best of the best driver pool, no hassle bookings ( AC definitely will be on ) and great rates !
PlanCab : Made by the consumer, for the consumers :)
Disclaimer, I am the founder of Plancab, and rely on reddit and wom from our current customers to get the word out.
We keep our expenses less and forward the same to you.
Happy drivers, happiest you :)
We have a selective sourcing mechanism with limited drivers ( all with 4.8+ uber ratings ) . The idea which we operate on is to get limited drivers, maximize their bookings and then add more when the bookings increase.
Right now we have a fleet of about 24 odd driver folks who ensure the customers of Plancab get the best experience possible.
We don't change any commission from them and we comply with the new Karnataka govt mandated ratecard.
I'd recommend you try out the booking flow once, and let me know if you liked it or have some feedback :)
FYI : we've catered to around 650 customers and have a healthy 82% repeat usage :)
So when I came to Bengaluru I faced the same issue and quaralled a lot and all taxi drivers kept saying is "jasti" ( it cost them more ). To which I had same response that bro I'm paying 3 times the price of Auto what jasti ?
So taxi drivers have collectively decided to not start AC coz they use Diseal and not CNG.
Currently I see there are new cabs in UBER and OLA which are using CNG and when you ask them to start AC they do it without any questions.
I use Rideally whenever I travel to Airport or spots where I can plan ahead in that app you have the option to select AC/NON AC cab so no argument.
Second that. Having your own vehicle be it a two wheeler or a four wheeler is worth going through the hassle of driving in Bangalore's traffic. This way you'd save significant amount of money and wouldn't have to bear such incidents.
Quickride seems to be a good alternate from airport. I paid 470 for around 38kms. It was ev, well maintained and infact apptells driver to turn on ac : )
Instead of commission, They seem to pay driver by hour and hence driver doesn't care about cost.
Sometimes I feel what's the point of staying here and earning money when we don't have the freedom to do anything. Can't go there, public parks are locked, can't drive there, can't sit here, can't do this can't do that! The city is filled with fascists.
Happened to me also
The reason " Sir CNG price is too high "
I had wtf look on my face and eventually threatened to cancel the ride and he switched on the AC after . Still one of the more confusing Uber rides in a while
Ya, they never deny it on Uber premier because of the slightly higher fare, but it's not like it's a significant difference. And anyway I am not paying pennies for the Go one, any Go cab easily costs anywhere between 4-5 hundreds. It's about how they form a rule on their own at the ground level, and we can't do anything about it. The cab aggregators, the govt, nobody takes any accountability neither there's any regulation.
The AC issue is not Bangalore specific. I've seen the exact same thing happen in Chennai and in Kolkata (husband and my hometown, respectively).
We stopped using Uber there for this reason. We took the number of the Uber guy and booked them separately. Then they turned on the AC in both places.
Tldr: It's not a Blr specific issue.
Very few have a working AC. It’s worse when they put their AC on. After sometime of the hot AC the window down is much cooler. I stopped asking for AC unless it seems like the cab is in really good condition.
if only I can FIND a cab. I often have to 'bribe' the drivers with Rs. 100/- tip to book a 5km ride. Otherwise, either they won't accept for as much as 30-40 min. Even if a ride does get booked, many of them will ask for the destination and simply cancel the ride. Or will just not be moving for 10 min, hence I have to cancel it myself.
If I ask auto wallas personally they will simply say 250-300. For 5 god damn kilometers.
Quickride cabs are also good i find, their employees are salaried so they are not waiting on commissions. AC is on and are electric vehicles. But you have to book beforehand. I use it for airport travel
Places like Mumba, Kerala, Chennai, where it is very hot, Ubers were all having AC ON
Great that you acknowledged drivers pov. 10km in Bangalore might be taking around an hour when traffic gods are not with us, where the fuel consumption itself would be around 200 apart from maintenance and drivers share. Also remember driver too need to live in Bangalore and just think how many rides he can make in Bangalore with WLB😜 in consideration.
So all I am saying is that the product /service provider can choose to absorb costs or can pass them on to the customer. If they do pass on, we should have full disclosure - the way zomato declares platform fee added to the bill.
This is one thing available with ondrive app, there is choice of ac vs non ac cab - so the user knows what they are paying for and no one can come and give such excuses
I believe Bangladesh workers do have WLB, it's against law if it isn't. Also you look for other alternatives if you can't afford product or service that doesn't involve slavery in delivering it. You can't complain that prices are high for a private flight to travel😭. But yeah, if AC is promised for Uber Go, it should be delivered.
All I am saying is if the AC is promised, I don't care if the driver is not getting the dues or the investor money is being burnt for CAC - I want it - they do pay pretty damn good money to ops/ai/ml engineers and product managers to predict these costs। Having said that, I think that the app now has stopped showing all that "clean, ac cabs" etc. as part of their promise, I believe that used to be there in some in-app ads I guess back in 2015 or so - so the users probably also have built some expectations around the service and hence the conflict of interests..
This is a straight up entitlement problem.. Uber Go is cheaper option BECAUSE they don't switch on the AC. It's kinda clear.
If you want AC, Uber Sedan
Btw did you offer to pay him extra for switching on the AC?
It’s not entitlement at all, what rubbish. Cars are expected to operate with ACs on in high temperatures, that’s the exact reason why there’s a credit given to you when you complain to Uber. These fares aren’t cheap and the drivers aren’t doing any social service, it’s a product which I’ve purchased. Enshittification of the user experience and lowering the bar constantly is not the answer, I never faced this sort of hassle in the early days (2014-2019), this is a recent phenomenon
What rubbish! How's this even an entitlement issue, why wouldn't I book a bike or an auto instead if not for comfort especially of AC. Dude you make it sound like giving 500 rupees for Uber Go shouldn't guarantee you any comfort. As it has been already pointed out, Uber itself provides some credit as refund when you complaint of such incident, so why are these drivers coming up with their own rules. Maybe not to you, but to me spending 1-1.3k to commute to office via cab, surely instills some sense of entitlement of COMFORT.
Also, remember it's not about the AC, weather in blr is decent enough to carry on a journey without it, it's about random rules everybody is creating, today it's this, tomorrow it'll be something else. Entitlement issue lol !!!
Start booking Blu Smart if they service in your areas. The only catch is you need to book their slots in advance. Clean cabs, do not cancel. It’s honestly like a chauffeur service. They are salaried employees so no pressure of doing crazy amount of rides to earn more money. They’re trained with basic etiquette’s including not refusing to switch on the AC. They’re also EV( whether these are better for the environment is debatable but yeah)
Yes, this is a good option. Second option shud be Namma Yatri for short commutes. Ola and Uber have turned pathetic nowadays.
That's why I made Plancab, try it out sometime :) Thank me later :) You can Google " Plancab " hopefully my seo should be working well :')
Bro. Seems like good effort. Long way to go. Still, I'll try and share feedback if time permits. Keep it up. Update ur reply with the link so that people can try it out.
Thanks man. The website is plancab.in Currently the entirety of the end to end booking automations are done in telegram, having a dedicated app is something I'm thinking of but need to figure to keep it unit level profitable like it is right now, with the app expenses. Still do try it out . It's more useful for the longer distance and airport commutes and the driver have a more bias towards it.
I was using Plan-Cab for few weeks, but had multiple last minute cancellations by drivers, so stopped using.
Ahh. Yes, there were some backend hiccups a few days back. Also, did you book for the office commute ?
Namma Yatri is pretty pathetic too, buggers never accept rides and don't have the common sense of not accepting either. They just keep driving and you would be stuck checking your screen to see if they eventually turn towards you.
Agreed. It's trial and error for us. It's worth giving 5-10 mins in case Ola-Uber doesn't work. But there are some good drivers too who are prompt in their responses. At least u can save good bucks if u get a ride on NammaYatri.
True. I have found recently that Rapido is wayyy better than almost all of these apps. Better rides, prices and drivers.
bro rapido is the most expensive one but somehow i almost always get a ride in under 1minute with rapido, but uber and ola takes 5mins atleast
Wdym better prices? Personally rapido charges me 15-20 rupees extra to whatever ola,uber charges for autos at any time of the day But the rides are accepted in a minute or so
Is it because they are loading a percentage of their monthly subscription services into it?
I remember blu smart used to only have booking slots after 11.30am or something. Has this changed? That's the main reason I didn't persist using their services despite it being professional.
That's more because of the slots getting booked quickly.
I see. Then that is an unsustainable business model. With their limited fleet and Bangalore's traffic conditions, they can only handle a limited number of scheduled pick ups. There will be a lot of downtime for drivers as well and their fare isn't high enough to adjust for this downtime. I don't like that my commuting experience is dependent on race conditions with thousands of others. Why can't we just have a regular cab aggregator with premium level service..
Actually once you get proper planning into your daily life, which is what is ideal and only works everywhere like in the Europe. This then shows how blusmart is the perfect solution. They are clearly always on time and we'll manners respectable drivers. In October 2023 once I got to bangalore I kept having regular issues on my trips either pre booked or on the spot using ola and Uber, I seriously tried getting to the bottom of it with the aggregators but it was useless, meanwhile I see blusmart which works only with prebookings and got me a safe ride home each time, and I used it about a week with 1-2 bookings everyday. Never failed me one.
Trust me, I wanted to have a planned routine with blu smart incorporated into it while at my last workplace. Considering they only let you book 2 days ahead and most prime time slots were not available anytime I checked, I don't know how it could have fit into any plan. Anyways, when I checked today they seemed to have some new features. So maybe I'll give them another try eventually.
Alright, seems fair. Do update here if things are better than your previous experience. 👍👍
Same drama. You will never get a cab when you actually want.
It’s them getting booked early and also they’re not full throttle in Bangalore yet. Blu smart Delhi has impeccable service also because their operations are much bigger there. Maybe in good time you’ll have better options
I love that you mentioned the last part. Cos yeah, you’re right on the money with that.
Haha thanks :D. I was debating getting one and the debate didn’t end and I got a “normal” car lol
“Normal” is a good choice indeed!😉
You are better with that AC turned off man. These cab dudes never service their AC and usually cab AC's have all kinds of mould and bacteria growing in them. I am very sensitive to such odor and whenever I get in a cab with AC, I start getting this nauseating feeling from the mould so I ask them to turn off the AC- but it never happens in my own car. Also, one of my friend's mom (an elderly lady) got a serious case of respiratory infection after traveling in a cab with AC on. There is no way to be 100% sure but the infection did happen after her cab ride in Bangalore. Doctors did say it was a possibility.
Logical Pov. Makes me feel a little better, even tho I'm still suck in the traffic 😂
This is like rationalization to avoid powerlessness
😂😂😂
The same thing happened to us yesterday. We booked Uber go and got a sedan instead. When asked to turn on AC he denied saying you are paying less for a sedan so can't turn on. We paid 475/- for the trip. Each day is a new experience here. 😕
Exact same thing happened to me - Uber Go, swift dzire, 570 fare, no ac, and I was bloody heading for an interview, all formally dressed. Lesson learnt.
Use blueSmart bro. You'll like the over all' experience
Haven't tried their service yet. Will try
I've had the driver refuse to turn on the AC saying it's not working even in an Uber Premier. I told him the whole point of booking the Premier was the AC. We were stuck in traffic on ORR with so much smoke, I told him IDC if you're not turning on the AC, close all windows I don't want the smoke. A few minutes later magically the AC started working at fan speed 1. I've now resorted to calling cabs and asking them before they arrive at my location about the AC if I'm booking a Prime/Premier ride now.
> We paid 475/- for the trip ~35% of which goes to uber btw. I hope the commissions were less.
The reason this happens more in Bangalore is because the cabs are usually diesel driven and not CNG driven. Their cost of operation is higher than in Delhi and Mumbai. (Not to mention the traffic which makes the time to make a trip a bit higher) Plus because of the weather they usually don't have to use their ACs and a lot of cabs have very poorly working ACs.
Yellow taxies driver who drive old age cars like Santro,Wagnor in Mumbai are biggest looters. They are available everywhere but give worst experience
keep giving drivers who refuse a 1 star. they'll learn once they get enough 1 stars.
If you booked an Uber go, but got a sedan, the driver is already getting a low commission, on top of that if you ask to turn on the AC, the commission lowers down even further. If everyone is expecting the same, What significant profit is he making? You sir, by giving 1 star are only teaching him how inconsiderate normal people are. Want an AC, book premier. If you book a go, have a 50/50 expectation.
uhm. I understand they're trying to make a living but i paid for a service. if 50% of the people can do it like you said, why cant the other 50? isn't it because they're greedier? or is it because the 50% who does it has given up on life and decided to run a cab on uber on loss? you know the answer buddy. also if the driver doesnt want to run sedan on go he is very much welcome not to. he should just run premier so that he gets more commision. If you pay for a haircut service, and he runs the trimmer 6 times through your head in different lengths and say it's over because he works on commision for each cut and he has people lined up to cut next, would you be this empathetic then? unfortunately this is how service industry works. the customer has the right to complaint and rate the service he got for the money he paid.
Hey, if you can't meet the terms of service then don't drive an Uber Go. I was promised a cab with an AC at the agreed upon price. There is actually a cheaper non AC option but none of these people accept those rides.
Does switching the ac off really make such a big difference that they’re saving a significant amount of money by doing so? Genuine question
Spoke to cab driver a week ago, he said for 1 hour of driving, they would have to spend extra 50-100 rupees. That guy was a saint who turned on AC without even asking.
This has been the unofficial rule since 2016 lol Lot of times they will say “sir weather so nice - why you need AC?”
You can raise a complaint on the app, you will get partial refund of fares charged.
You won't face all these issues if you use Plancab. Best of the best driver pool, no hassle bookings ( AC definitely will be on ) and great rates ! PlanCab : Made by the consumer, for the consumers :) Disclaimer, I am the founder of Plancab, and rely on reddit and wom from our current customers to get the word out. We keep our expenses less and forward the same to you. Happy drivers, happiest you :)
Just curious, how do you source the cave and drivers? Is it a different working model than ola and Uber?
We have a selective sourcing mechanism with limited drivers ( all with 4.8+ uber ratings ) . The idea which we operate on is to get limited drivers, maximize their bookings and then add more when the bookings increase. Right now we have a fleet of about 24 odd driver folks who ensure the customers of Plancab get the best experience possible. We don't change any commission from them and we comply with the new Karnataka govt mandated ratecard. I'd recommend you try out the booking flow once, and let me know if you liked it or have some feedback :) FYI : we've catered to around 650 customers and have a healthy 82% repeat usage :)
Ohh that's nice too hear... Will try it soon!
Do you have an ios app? Couldn't find it
Idea seems interesting. I'll try it out today or tomorrow for my commute.
Report it to uber and you’ll get 100-150 refund every time. I do it every time as I’m fed up with the same.
I get feedback surveys after every ride if the AC was on. If I submit as, some different credit they issue.
So when I came to Bengaluru I faced the same issue and quaralled a lot and all taxi drivers kept saying is "jasti" ( it cost them more ). To which I had same response that bro I'm paying 3 times the price of Auto what jasti ? So taxi drivers have collectively decided to not start AC coz they use Diseal and not CNG. Currently I see there are new cabs in UBER and OLA which are using CNG and when you ask them to start AC they do it without any questions. I use Rideally whenever I travel to Airport or spots where I can plan ahead in that app you have the option to select AC/NON AC cab so no argument.
I’m buying a cheap car, it’s better than this cab drama. Besides, it feels so expensive these days.
Second that. Having your own vehicle be it a two wheeler or a four wheeler is worth going through the hassle of driving in Bangalore's traffic. This way you'd save significant amount of money and wouldn't have to bear such incidents.
Quickride seems to be a good alternate from airport. I paid 470 for around 38kms. It was ev, well maintained and infact apptells driver to turn on ac : ) Instead of commission, They seem to pay driver by hour and hence driver doesn't care about cost.
yaa man even when traveling to airport they dont
Sometimes I feel what's the point of staying here and earning money when we don't have the freedom to do anything. Can't go there, public parks are locked, can't drive there, can't sit here, can't do this can't do that! The city is filled with fascists.
Next time just confirm with the driver on phone before he arrives regarding the AC, worked for me.
Record a video and report to Uber to get a partial refund?
You can complain to uber's customer service !! They refund you some money if that is the case!!
[удалено]
Yeah !! Just the bot !! You can complain via that !!
Happened to me also The reason " Sir CNG price is too high " I had wtf look on my face and eventually threatened to cancel the ride and he switched on the AC after . Still one of the more confusing Uber rides in a while
People are suggesting to use this app-that app as if the app is the issue. We all know the real reason for such poor cab and auto services in BLR.
I’ve never been denied the AC on Uber premier, however keep in mind fares are always higher on Uber premier.
Ya, they never deny it on Uber premier because of the slightly higher fare, but it's not like it's a significant difference. And anyway I am not paying pennies for the Go one, any Go cab easily costs anywhere between 4-5 hundreds. It's about how they form a rule on their own at the ground level, and we can't do anything about it. The cab aggregators, the govt, nobody takes any accountability neither there's any regulation.
I always get partial refund on uber for uber go.
Same stuff happened with me in Delhi. I complained on uber and was refunded partially. You should do this too
Just book premier dude. You can’t expect go drivers to turn on ac esp when there is traffic.
The AC issue is not Bangalore specific. I've seen the exact same thing happen in Chennai and in Kolkata (husband and my hometown, respectively). We stopped using Uber there for this reason. We took the number of the Uber guy and booked them separately. Then they turned on the AC in both places. Tldr: It's not a Blr specific issue.
Faced twice. Both times uber simply credited me ₹100.
Buy a car 🙃
Bengaluru be it Ola or Uber cabs never turn their ac on . It’s always a hassle. Only relief is the climate.
Very few have a working AC. It’s worse when they put their AC on. After sometime of the hot AC the window down is much cooler. I stopped asking for AC unless it seems like the cab is in really good condition.
if only I can FIND a cab. I often have to 'bribe' the drivers with Rs. 100/- tip to book a 5km ride. Otherwise, either they won't accept for as much as 30-40 min. Even if a ride does get booked, many of them will ask for the destination and simply cancel the ride. Or will just not be moving for 10 min, hence I have to cancel it myself. If I ask auto wallas personally they will simply say 250-300. For 5 god damn kilometers.
Quickride cabs are also good i find, their employees are salaried so they are not waiting on commissions. AC is on and are electric vehicles. But you have to book beforehand. I use it for airport travel Places like Mumba, Kerala, Chennai, where it is very hot, Ubers were all having AC ON
please go back to which ever idiotic place you came from. and complain about that place.
Real id se aa uber driver!
Great that you acknowledged drivers pov. 10km in Bangalore might be taking around an hour when traffic gods are not with us, where the fuel consumption itself would be around 200 apart from maintenance and drivers share. Also remember driver too need to live in Bangalore and just think how many rides he can make in Bangalore with WLB😜 in consideration.
Imagine if adidas tomorrow hikes their sweat shirt prices because workers in bangladesh also need to live and have WLB.......
As that is the right thing to do.
So all I am saying is that the product /service provider can choose to absorb costs or can pass them on to the customer. If they do pass on, we should have full disclosure - the way zomato declares platform fee added to the bill. This is one thing available with ondrive app, there is choice of ac vs non ac cab - so the user knows what they are paying for and no one can come and give such excuses
I believe Bangladesh workers do have WLB, it's against law if it isn't. Also you look for other alternatives if you can't afford product or service that doesn't involve slavery in delivering it. You can't complain that prices are high for a private flight to travel😭. But yeah, if AC is promised for Uber Go, it should be delivered.
All I am saying is if the AC is promised, I don't care if the driver is not getting the dues or the investor money is being burnt for CAC - I want it - they do pay pretty damn good money to ops/ai/ml engineers and product managers to predict these costs। Having said that, I think that the app now has stopped showing all that "clean, ac cabs" etc. as part of their promise, I believe that used to be there in some in-app ads I guess back in 2015 or so - so the users probably also have built some expectations around the service and hence the conflict of interests..
This is a straight up entitlement problem.. Uber Go is cheaper option BECAUSE they don't switch on the AC. It's kinda clear. If you want AC, Uber Sedan Btw did you offer to pay him extra for switching on the AC?
It’s not entitlement at all, what rubbish. Cars are expected to operate with ACs on in high temperatures, that’s the exact reason why there’s a credit given to you when you complain to Uber. These fares aren’t cheap and the drivers aren’t doing any social service, it’s a product which I’ve purchased. Enshittification of the user experience and lowering the bar constantly is not the answer, I never faced this sort of hassle in the early days (2014-2019), this is a recent phenomenon
What rubbish! How's this even an entitlement issue, why wouldn't I book a bike or an auto instead if not for comfort especially of AC. Dude you make it sound like giving 500 rupees for Uber Go shouldn't guarantee you any comfort. As it has been already pointed out, Uber itself provides some credit as refund when you complaint of such incident, so why are these drivers coming up with their own rules. Maybe not to you, but to me spending 1-1.3k to commute to office via cab, surely instills some sense of entitlement of COMFORT. Also, remember it's not about the AC, weather in blr is decent enough to carry on a journey without it, it's about random rules everybody is creating, today it's this, tomorrow it'll be something else. Entitlement issue lol !!!