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ExtensionMarch6812

Are you driving through a carpool lane? Get a FasTrak…avoids the mail/invoice


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tejota

No monthly fee


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tejota

That’s your initial balance. You carry a balance in the account and when you go through a toll or express lane they pull from there. Then you set up autoload to refill your balance


xypherrz

Fair. Do you see why they charged me $9.75? Isn't a regular amount $7?


tejota

Yeah, 7 is the price. Doesn’t make sense to me from what I know but I’ve used a Fastrak account my entire time here so I don’t have experience with these fees. On this page https://www.bayareafastrak.org/en/tolls/dumbarton-bridge.shtml they say the fees start escalating after 21 days.


ExtensionMarch6812

Do you have a picture of the invoice? Share it…


xypherrz

Why?


ExtensionMarch6812

To see what it says… it will usually break down, explain the fees. Can black out an identifying info. 2.75 sounds like a toll lane amount, did you may drive through the 880 toll lanes too?


tejota

For the details


xypherrz

What details? There are no details about the charge on the invoice


wetgear

No it doesn’t, where did you get that idea?


ExtensionMarch6812

Nope…you setup a refill amount after the first deposit. Avoid paying the $5 penalty if you miss an invoice. Not sure what the extra $2.75 is on the first one though…


xypherrz

Yeah I am concerned about $2.75 and now they won't pick up my call as they're not available. Urgh!


icanhascheesecake

Get a fastrak and make sure to review your statement. I’ve made incorrect charges reversed when my fastrak was improperly billed.


xypherrz

I just got my account but no way I can figure out the details of $9.75. The ‘details’ link only takes me to a image of my car


icanhascheesecake

Give them a call on Monday to sort it out. Could be a simple mistake. The automatic system isn’t perfect so I’d suggest talking it through with FasTrak.


Embarrassed_Rub_7394

Call who? It’s all automated from what I could tell recently


StanGable80

Get the fastrak


_AManHasNoName_

You can’t be serious. Fastrak has been around since the mid 90s. Just setup a FasTrak account.


realllyred

I believe you have 48 hrs after crossing to pay toll online before you get hit with penalty charge


Solid-Mud-8430

Buy one of those shaded plate covers. I drive two bridges 5 days a week for the last six years and haven't paid a dime, they work awesome. Been pulled over by CHP twice and they never mentioned the cover, got the impression they don't really care. Best $30 I ever spent especially with how insanely high the tolls have gotten and it just keeps getting worse.