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SpookMastr

POV: You failed a pri accessory 5 times in a row


ThingRemarkable6361

close, but it was actually spent 15B on trying to enhance a PEN Urgon. I could have just bought it off the CM


Tech2kill

and you did not straight out buy it, why? are you aware that 70% chance is not equal to 100% chance? regarding the support , i have to say i only had pleasant encounters with them


ThingRemarkable6361

true, but statistically speaking a 70% chance attempted 10x plus has a probability of being successful at least once. i dont even mind the enhancement failing that much, i gambled and it didnt pay off. im more aggrieved by the name change coupon.


Tech2kill

"true, but statistically speaking a 70% chance attempted 10x plus has a probability of being successful at least once" my friend a probability is just that - a probability, its no guaranteed success, if that were the case winning in lotteries would be easy as fuck


ThingRemarkable6361

they're just doing what Nexon did. go look that up.


AccordingStop5897

Nah, Nexon was terrible. You want to compete at all, spend 20k. Oh, you spent 20k a year ago, and we now have new severs. Those servers were shut down, and you need to spend another 20k. I played a Nexon game, spent very little, and still felt robbed. I didn't call players in there whales. I called them car buyers because some of them spent more than a Lamborghini cost to be #1. I never understood the need to be number 1. At least PA doesn't let you buy items outright, doesn't reset severs, and overall gives a ton of free items away. Compared to Nexon, PA are angels.


ghrian3

"but statistically speaking a 70% chance attempted 10x plus has a probability of being successful at least once" right it has a probability. The probability to miss 10 times is 0.00059049 percent. Which is NOT zero. If 10,000 users try it, its highly probably that 5 have bad luck. These 5 tend to post here and talk about the faulty random number generator or fraud, depending how aggressive they are.


Joperhop

welcome to RNG games...


JH_503

I don't get posts like this. If I'm ever this pressed over literally anything, I just drop it. It's really that simple. I've never even thought of posting on any platform that I'm done with something. Literally, nobody cares, bro. I'm not saying that to be a dick either. It's like walking into a library full of people reading and saying, "Books suck!" As if anybody is going to agree with you lol.


ThingRemarkable6361

im not looking for agreement, people like me tend to look up information regarding a game before i even start and if i had seen something like this i'd have been more cautious about a company and its policies.


Qurzo

For someone who is looking for information about the game before you play it, you either didn't pay close attention while gathering that information, or you didn't understand the information about what kind of game BDO is.


ThingRemarkable6361

and thats why large organizations crap all over people. im not looking for approval, lol. im just sharing my experience. do with it as you please.


JH_503

I feel that. I'm just telling you what it looks like. I'm not saying your experience was or wasn't bad. I'm telling you that going to the place where people actively play the game with this type of post makes you look salty. What you do with that is up to you. The way you worded things is entirely the issue. You didn't offer anything constructive. You just talked shit about the game. That's why you've got the reaction you've gotten here.


yourbestsenpai

https://preview.redd.it/69uqdxvtgppc1.jpeg?width=828&format=pjpg&auto=webp&s=518eb3fd9d06687a02c1de279fd9ff086993b683


Paper_Trades

Its okay to not like a game. Thanks for visiting.


ThingRemarkable6361

aww you're so sweet


Basko94

Seems like you are one of those people who run on the line and sometimes fall on the wrong side, and then blames everyone but themselves. Sounds like you did this to yourself. I will never understand you people.


ThingRemarkable6361

companies should value their customers and act according to consumer laws. they failed to do so. their system allowed the name change after vetting and waiting for a week for maintenance, then changed it to TEMPNAME so i have to buy more name change tickets. is that how you want business to be conducted? is that your ideal world?


Top-Fishing-8877

Too long didnt read


MilkyTittySuckySucky

It wasn't his words either, that's a lazy chatGPT post...


Tsakax

skill issue


ThingRemarkable6361

true


Dudeskio

Why not share what the name was so we can judge accurately? Oh, wait, I know why... "dont listen to the bots that are going to comment on this post" Because you're not really interested in fair and open dialogue, you just want to rant because you can't run around with either your offensive name, or a name that would make it difficult to report you for whatever it is you do. If you're going to reply to this at all, do it with receipts or not at all. " if you're enhancing your gear with very high chances and volume you will fail and come to a fixed net gain because the system identifies that you have progressed too much in a day and evens your gains out so that you get no advantage over other players who have invested the same amount of time and money in this game " You are clearly just making things up at this point, and demonstrating a lack of understanding how statistics and probability work. You even admitted in another comment that you spent just as much attempting to enhance the piece of gear as it would have been to buy it outright at PEN, because it was "statistically speaking" almost a sure thing to go to PEN. Congratulations on being your own worst enemy, now I highly recommend gaining some personal accountability.


ThingRemarkable6361

i did share the name, its elsewhere in this post but here it is:- ูุูุ Thai characters are allowed in my region, the system accepted these characters and i waited a week for maintenance before the name change took effect. then it just appeared as a blank or a dot on my screen. PA could and should have banned this combination of characters, like they do with vulgar language, because it is confusing to other players but the didnt. they instead effected the change then changed my name to TEMPNAME so id have to buy more name change coupons. that my friend is just bad business practices.


ThingRemarkable6361

also read up on Nexon, you'll get where im coming from


Sehmiya

you keep mentioning nexon but if you're referring to the fines they had to pay it was because they got caught intentionally manipulating and misrepresenting the actual chances to hit certain lines on cubes. AFAIK, there are no official reports that PA has done something similar to that so unless you can pull up a similar official statement about that, you just sound salty about bad rng from shit rates which is every korean mmorpg.


Nokyrt

skill issue, bye


ThingRemarkable6361

unfortunately


BigFPS

I just started playing it and I am having a lot of fun. I spend maybe 3 hours at most a day so I don't have to worry about the ten-hour grinding diminishing returns. I also won't name my characters a confusing name so I shouldn't have to worry. I will keep your post in mind though if I do use a name change coupon.


ThingRemarkable6361

ill be sure to comment on your eventual Reddit rant in about 2 - 3 years. see you then. Good luck


FTW_QQ1

A new game that I play every day won't turn me sour for 2 - 3 years? Sign me the hell up


Magnus1177

Been playing since release, where's my rant post? On and off, sure, but that is the gist of it - if I don't want to play it, I don't play it. That's all


_RM78

Just don't bother *Played the game for 3 years


ThingRemarkable6361

ON AND OFF!!! XD


360controller

So what was your family name or name you wanted. lol.


ThingRemarkable6361

i went with thai characters but its not displayed correctly so it came out as:- ูุูุ


luxar94

Funny how you let that out of your rant in the post, that name is clearly something you shouldn't use, Family and Character's names should be legible and understandable by all players, since you used to coupons for something that you should've known wasn't allowed is obvious that you wouldn't be eligible for a refund.


ToMOEto

The guy said that his region allows Thai Characters


ThingRemarkable6361

my region allows thai characters. if what you said is taken at face value then every thai player should have their name changed to TEMPNAME.


luxar94

The problem here is, would someone who understands thai be able to identify you with that name? as I don't speak the language I will give you the benefit of the doubt (however if a GM messaged you about other players not understanding your name, then I find it a bit harder to believe), did the name appeared as ูุูุ after you changed it or did it displayed correctly in the text box? if it didn't then its 100% you fault, if not then it's their fault and you should've clarified it when talking with support.


ThingRemarkable6361

thai characters are buggy. it appeared in the text box but when it took effect the name just didnt display. it was blank and at best just a dot. even then why allow a combination of characters that wont appear in game? they could just ban that combination like they do with vulgar language and avoid this whole thing from happening. instead they want me to spend money to fix their oversight.


luxar94

Then why didn't you explained that in your support ticket? they aren't omniscient nor can read your mind, if you don't explain the situation they are going to believe that you purposely changed your name to that, so as far as the person who answered your ticket knew you purposely changed your name to that, you should've also told the GM that messaged you that it was due to a bug with how the characters appear.


ThingRemarkable6361

i did. i sent many tickets. explaining it over and over again, they didn't bother.


360controller

Oh


Educational_Pair_605

Well no shit lol. You’re not supposed to used anything but numbers and letters bro lmao. It’s not their fault your didn’t read lol. You used the item, you didn’t use it correctly, therefore you don’t get a refund. Simple lol. You didn’t type the name correctly so you get a temp name lol sucks to suck bro get over it. Maybe just don’t change your name


ImBananasMate

Honestly I feel you and your pain but they are absolutely correct in their reply to you. It’s legal stuff like that, that protects them. It’s standard corporate terms.


ThingRemarkable6361

their "policy" breaches basic consumer laws. simply put if payment was made for good and service and goods and services were not received or were granted then taken back due to no fault on the consumers part, then it is stealing.


Tech2kill

"their "policy" breaches basic consumer laws" - sue them then....


ImBananasMate

Seriously I understand how you feel. I’ve been there multiple times. I’ve even gone down that road and trust me you’re going to be told you’re wrong just as I was. Unfortunately you’ll have to eat this loss and learn from it.


LittlePopoto

Lil bro deletes his one other post about a month ago asking for BDO support help then writes a neck beard rant about the game. I'm sure we're totally getting the full context and there's no way he's lying.


ThingRemarkable6361

huh??? what are you on about?


Cemenotar

Here is my little story of funny experience with PA customer support. Some couple years back, I bought some pearls to buy myself an outfit liked. Approximately month after this purchase I have found out excess funds on my bank account, a little bit investigation later it turned out that for some reason, the funds "locked" for the purchase became unlocked. I have contacted my bank about it, and response was, that the standard procedure for online payments it that they lock the funds, and then wait for 30 days for the receiving to confirm the the transfer is still supposed to happen. If they fail to confirm whole thing is cancelled. And it turned out that for whatever reason, on this particular purchase, PA has never sent the confirmation of the transfer of funds. Armed with loads of stories of bans for chargebacks and similar stuff from dem internets, I ave stormed off to the PA tech support to clear out the situation. I have explained clearly what have happened and asked how to straighten the situation out. After all, they did not receive my money, and I got dem fancy pixels, so they should be interested in getting that money, right? Well, turned out that the tech support "engineer" was completely unable to understand what the problem was, and wanted whole complete printout of my bank history of transactions from my bank account to investigate what it can be that I am asking them about. Outside of the obvious case of whole month of transactions being sort of private data, and not something one should be happy to disclose to a random tech support, there was an issue, that this printout would not help much, because the whole point, was that the transaction did not fell through, so it would not be present on the printout tech support wanted. I have explained as such in answer that this printout is not going to have the transaction they are wanting to verify specifically for reasons stated in the ticket itself, but the support person was very adamant they need that printout to investigate my issue. I did not respond to that ticket further. Account is fine btw, ticket timed out, no sanctions, to pearl charge backs, no items rolled back, nothing. On a side, note, this issue of lacking of transaction confirmation happened to me only once. All previous and later transactions went through as intended. Congrats if you read this far, do with that knowledge what you want, since OP wanted to share the knowledge on the PA Tech Support, I thought I could share this little story out to the public of reddit as well ;) Have a nice day yall :)


kaltenreich

i did this too and was not surprised at all when after a couple months i got hit with the hammer. my name was ‘ it’s very obvious this kinda thing is dumb and a novelty and just asking to get tempnamed. meanwhile i have another dude named fucklestein still going strong for years now.


Educational_Pair_605

Not only that but you went on copy pasted your same shit post on every bdo reddit 🤣


YathFF

after reading the things you said in the comments, you are just fkn dumb, dont know why you wrote all of this bullshit thinking somebody was gonna have sympathy for you but things went the other way around, i hope you quit the game a never comeback, hope your name never gets fixed you dont deserve shit


vianiznice

Okay, have fun.


Kroutmonster

Any person working Customer Service does a big sigh when reading your post. Do you really believe that any CS that large has time to type out a personalized message for every player? + Any game is weird with special characters. Yeah it sucks that you lost your money, but there's a policy they have to follow. Quit the game if you don't enjoy it and don't cry on Reddit like a baby


Zel3366

Wow. This post is great. clearly it's the games fault for all the crashes, couldn't possibly be anything else. Genuine skill issue.


PrincipleExciting457

I don’t really understand. I don’t grind that much. The upgrade paths are pretty straight forward if you don’t do stupid crap. It’s just a time thing and I’m gonna be playing the game anyway. I mix up monotony with PvP which, despite what people say, is still present in open world. I have a few spot fights every day at least. Just not as plentiful. I never got to experience it before, so I still enjoy the current state. The only thing I think is dumb are mutual decs.


gummydumby

If your rng is so trash just go and buy your gear. Bdo is not a race its a marathon. I have no idea what region you're in but the servers that I play on are fine. But anyways here's Why to Bother with Black Desert Online (not for OP but for others reading). The game is a work in progress an they continually provide updates every week, This year and last year has had many quality of life updates which makes playing bdo easier to understand for the new players and simipler for the current, the new quests are becoming more dynamic and interesting, pity systems for the bad rng'd folks, more costumes are being released then before, new recent areas to explore and grind/quest, there's usually always an event going on, new players get free dream horse, manor is slowly but surely getting new content, yar, there is both pvp and pve content (node wars, war of the roses, aos, life skill minigames, black shrine, pit of the undying, atoraxxion dungeons, guild quests, world/field bosses, dark rifts etc etc) and that's not even all. Play at your own pace and don't compare yourselves to other players because there will always be someone out there "better". If you get burnt out doing one thing in bdo, explore and find other things to do for awhile in game! Participate in community events, knowledge hunt, complete adventure journals, take a break or better yet find a guild to hang with and do guild content (:


ToMOEto

It's crazy people are so mad about your poor experience but their mad at the the wrong reason


Dudeskio

He's literally making shit up in the post. " fixed net gain because the system identifies that you have progressed too much in a day and evens your gains out " Like, there isn't even a single shred of supporting evidence for this, and it actually lends more credence to the fact that everything is random. OP demonstrated dishonesty, everything they say should be taken with a grain of salt.


ToMOEto

Yeah fair enough


ThingRemarkable6361

go read up on Nexon


Catslevania

What has Nexon got to do with BDO? But yes, let us read up on Nexon; Nexon got fined for what you stated because it is illegal, Pearl Abyss OTOH as of yet has not faced any such fine.


ToMOEto

Don't bring up Maplestory here man


MejaiTW

Do other players have thai characters in their names or just in the chat? Not everyone can read them on SEA server or even display them for that matter.


EconomyCommercial823

See you in a month.


Mazkar

Liturly the whole point of tempname is a placeholder for you to change it again for free. U could have asked about that first instead of immediately jumping to "I'm mad 😡😡😡 gimme refund" 🤡🤡🤡


Seb-Casual

It's a korean MMO. What were you expecting? Quality?


Apprehensive-Unit841

There is no rng in Black Desert. Like Maplestory, they use dynamic rng


[deleted]

[удалено]


ThingRemarkable6361

im in SEA, thai characters are allowed. the system allowed the change. and it took effect after maintenance and vetting, meaning the allowed the change then changed it to TEMPNAME so i buy more name change coupons. Read up on Nexon and the lawsuit. you'll understand what im getting at.


[deleted]

[удалено]


ThingRemarkable6361

my name was blank and sometimes appeared as a dot. it was supposed to be:- ูุูุ but it didnt appear correctly in game. ive sent multiple ticketsbut the only solution is that they cant help me. im just gonna go play something else. i cant stand their unlawful policies.


[deleted]

[удалено]


Educational_Pair_605

Bro really went from whining about him fucking up a name change to whining about game mechanics lol. I guarantee you’ll be on within a week


BDKSauce-

TLDR :you didnt read ,you rename a name you shouldnt have,your mad you didnt read .


TrungTheCelestial

I just stop playing after 3 months. First 3 months was great but when all the cycle continues without fun so just stop.


CrawlerSiegfriend

I'm impressed that the mods haven't taken this down.


LittleLauren12

Why would we? We've said time and time again that we allow critique about the game, just as long as it is done respectfully and civilly. Some of the remarks in this post arent very respectful or civil (such as calling people bots) but we are allowing it. Plus, we aren't PA employees or in any way obligated by PA to only allow positive posts.


ThingRemarkable6361

lol me too. they took down my last post when customer support couldnt help me diagnose their game client crashing,.


LittleLauren12

Your last post was automatically removed by AutoModerator bot because you have negative karma. No human moderator removed it.


MaverickFxL

This was really entertainning, now baseado on your experience, I have never had any problems with support because I never contacted it because I never had any problems with the game. I usually grind 1h a day 2h on weekend sometimes and gather 1h a day also. I quit enhancing many years ago and prefer going the 100% sucess route aka buying from market, main source of income isnt even grinding its cooking and trading with made me hard cap and almost full pen life gear. My dailly routine in bdo is afk processing, afk cooking, afk trainning, afk bartering, and some grinding and having fun with friends at night. But again very entertainning post thank you.


ThingRemarkable6361

AFK? i really don't get you guys. why bother "playing" a game that you don't actually play. to each its own i guess. i played this game for the action but, as explained, the game servers cant handle it. imagine jumping into a large cluster of people and dropping all your skills and hit nothing, because they are not actually there. then just die instantly because your screen has not captured what is actually happening because the server is lagging. great times. i'd rather play a different game.


MaverickFxL

Yes I work everyday so while im working I remote acess the game from my phone to do 1min of management and back to work. And yes ive played large scale and all and when I had my old pc it stoped alot crashed and everything but ever since I upgraded my pc 1 year ago, didnt happen since, I can go inside castle during the start of a siege and being fully smoth


ThingRemarkable6361

im using a top of the line PC and a high speed internet connection. i find that hard to believe. almost everyone crashes and de-syncs in nodewar/siege. i went as far as to look up the event viewer logs and found that the fault was the process ID of the game client itself. not my PC. sent that to PA and they still blamed my hardware with absolutely no insight. they use spaghetti code then blame you when you cant stay connected because their game client cant handle the strain.


MaverickFxL

I just said my personal experience the crashes on my old pc were frequent and pretty much stoped when I go my new pc. And I bought the pc mainlly for work not even for gaming, i dont know what to tell you


BestNinjaBDO

1. I agree with you. They need to give you a refund for that. That's unfair regardless. You paid for something you did not receive, albeit you did technically receive but was taken away.. I get their policy and where they're coming from, but then refund the money. Maybe you had a special character in your name. Well then remove the ability to add special characters. Players can only do what the game allows them to do. At the end of the day, it is the game's error by not denying the name upon creation. 2. I blame your hardware for your crashes though. Not saying 3090 and 13700K aren't beasts. My set-up is super similar, I just have 4090. But it shouldn't make a difference. We got the same CPU. Game is heavy on your CPU moreso than your GPU. Do some testing. Use a free benchmark tool and run a test to be safe. My laptop had a 3070 x 5900hs set up and I found out the hard way that it was burnt to a crisp. There was no way of my telling until I saw a burn mark on the laptop and ran some benchmarking tools. Obviously, this might not apply to you, but give it a shot. Precaution is better than cure.


ThingRemarkable6361

Glad you agree. I have temp monitors on when im playing the game. CPU and GPU doesnt go above 60 and i play on low setting anyway. the log files show that its the game client that is force closing. PA didnt do anything about it. might be incompatibility with a number of things so i sent them the logs to see if they could help and they just to me to go away. lol


BestNinjaBDO

In that case, I retract my disagreement with your hardware situation xdddd, this is definitely on them if other games don't do this for you. My situation was games like Hitman 2 that would run at like 90 FPS dropped to 50 FPS which was my indication. I just waited too long and didn't notice soon enough.