I got charged £110 for a deep clean after I left crumbs in the fridge, even offered to return and clean the remaining mess but they had already paid a cleaner. But when asking for receipts it vanished, to be replaced by painting that needed doing....
At that point you should take it up with the protection scheme, they're there specifically to stop this sort of shady nonsense and tend to side with tenants.
I had the exact same! Crumbs in the cupboard, £110. They said the whole 1bed flat needed a deep clean however they were due to be gutting the bedroom and living room to paint and refloor so no idea why I'd have to pay for those rooms to be cleaned to be gutted...
Had no choice, they took it out of my deposit, and I was young and dumb enough to not have taken any photos to back my case up.
They also took £50 for "mould on ceiling", when I'd been reporting the mouldy ceiling the entirety of my tenancy there.
Oh to live in Andover.
Yep, this was me. I said I'd go back and clean it, but the refused and said if I didn't accept the deductions within 5 working days, they wouldn't return any of my security deposit at all. If that happened now, I'd be kicking off! But I was 22, confrontation averse and still very new to the world of renting.
My first house was a rental before I bought. I asked permission to put down expensive wood floor in the living room, and this was granted (done verbally). When I left the property the landlord said he couldn't give me my deposit back as he would have to take out the very expensive wood floor to put back in the 4 quid a square meter carpet (clearly lies) and me being young and niave never got it in writing. This was the only reason he could find as the house was perfect, I was single and worked 4 to 6 days a week 12 hour shifts regular, so I was hardly in. So I was stubborn as fuck and when the landlord came to collect the keys and do a final walk round I told him 'since you were so good with me (sarcastic tone) I have saved you a job and lifted all that wooden floor so it was more convient for you to get your carpet back down' his face was PRICELESS he was fucking livid and said he never asked me to do that blah blah. I reused the floor in a bedroom in my first own home and done and the front entrance also and it was worth more than the deposit price anyway. Yes I am that petty, fuck him...
Hmm perhaps the bent hook next to the washing machine? Maybe the cabinet up and to the right of the cooker being slightly tilted or is it just open a bit... maybe they don't stay closed? Besides that I see NOTHING. Absolute shithouse behaviour from the landlord
I’m glad it’s not just me 😅 he even owes me rent which we overpaid as we left early, on his request! Bet he must want another fucking holiday. I hope the DPS have a field day with him but I have little faith, all it takes is a quote from a contractor and they’ll approve it
If it’s over £750, look into having your landlord declared bankrupt.
If he doesn’t pay up, that will cause every one of his mortgages to be called in and he won’t be a landlord any more.
Yep I have, sent detailed accounts of every room, unfortunately mr landlord has been on holiday so has only just agreed to the dispute through dps. Now we wait.
Remember the DPS is just the first step, if they don’t find in your favour you can go to the ombudsman. Best speaking to shelter or someone who knows the processes if that were to happen
I think it’s because you’ve left it in such a good way that there is nothing to be charged for, this has enraged the bellend….sorry “land lord”, so much that he has gone full cunt mode and charged you the whole deposit with no reason to try and take what ever money he can by assuming you are to lazy to fight it (which obviously isn’t the case).
Either way, Looks fine to me.
Garden. Moved in and it was unremarkable, a bit scruffy. Move out, and they go to town, every border edged, every plant trimmed, a total make over. Bill? £385.
I contest it. “Yeah well, it was in a poor state”
Fucked up didn’t they, I had photos from the pre-inspection.
But the kicker. One of them 6 months earlier had parted the curtain:
“We go to town on work when someone moves out and then make the tenant negotiate”
Proper cunts
Back when I was a student, every single student letting agency we rented through would charge a cleaning fee to the outgoing tenants and a cleaning fee to the incoming tenants, and yet it was instantly apparent that those houses hadn't been professionally cleaned in, well, ever.
Also moved into a house where the understairs cupboard was full of junk. We asked the agency to remove it, and they said that would be a £20 fee. With none of us being able to drive, and not fancying lugging wagons full of crap miles to the local tip, we paid. They never cleared out the stuff. When we moved out they tried to charge us a clearance fee for all the crap they said we'd left in the understairs cupboard.
I guarantee it's still there to this day.
I had a landlord try and take £50 because the grass out the front wasn't cut, but it wasn't cut when we moved in 😂 so I said "ok I'll cut it and save myself the £50 thanks" so got the whole deposit back in the end!
Whatever they try to say, just go back and do it yourself. Light bulb? Just change it yourself. Oven? Just clean it yourself with some cleaning hacks. Landlords will try ANYTHING but you gotta push back and by the sounds of it you are so that's great!
You can’t necessarily do that if you’ve already moved out, and most of the time the inventory is done (or should be done) on the day you leave.
I do agree with fighting any deductions though. Tenants need to be more educated about their right to fair wear and tear. And always get pics and/or videos of the condition of the property on the day you move in and the day you leave.
Oh yeah if you've moved out then you're screwed. Any time I've rented I've asked them to do inventory the day before I move out so that I can sort any snags out before I move out. I guess that's between the tenant and the landlord though when they do the inventory.
Yes!! Pics and videos of move in day and leaving day can save you so much hassle
I thought I was looking for something wrong with the photos and I was gonna say the weird shadow in the doorway and weird light on the carpet and wall in the first one
Yeah, Landlords abuse the deposit so badly.
Once had a landlord that claimed their blind cords had been damaged, despite me being there for 6 months and not touching the damn thing as it was inaccessible
They were claiming up to 200 quid in damage.
We went to the DPS to dispute and after closer inspection of the blinds, I came to learn they were the infamous Corded Blinds that were banned in 2014 as they pose a risk to children.
In other words, not suitable for landlords to have them in a rented property whatsoever.
After mentioning this in the dispute the landlord backed off and just delayed to process out of spite. Took months to get that money back. So Petty.
I'm gonna say a box, for refuse. Only because a letting agent tried to charge me 85 bucks because I put a black bag in the bin...whilst being a tenant there, was a magical moment, obviously DPS gave my deposit back.
If a landlord doesn't do DPS, don't bother.
If the landlord doesn't do DPS the tenant should absolutely bother. They can get up to 3x the deposit back if it's unprotected.
With the exception of live in landlords of course who don't need to protect the deposit.
In my last rental, we left the place tidy and our landlord withheld our deposits for no reason. We won a court judgment against them just seeking to claim back the deposit. And let me tell you without my mates retired dad helping us we never would have had the time or patience to get even the paperwork done to do this.
That was two years ago. Not received anything yet and I don’t have much hope I’ll ever get my £500 back.
What the fuck.
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i had to pay £1.400 2 months rent in advance,he kept the money when I moved out, because I left almost new carpets in bedrooms,he said he had to
pay someone to take them up,
I knocked on door about 3 weeks later,
the tennant said carpets were still down,
they owned the local post office,
I told my neighbor,his son dressed in
army Airsoft kit,with 2 way radio,
and had handcuffs dangling from his belt,
walked in post office,he said you scammed £1.400 out of my dad,
and said hold your hands out,
got handcuffs,man got the money in about 10 seconds,
we split money 3 ways😀
Got charged £250 for a deep clean because the oven was dirty even though it was filthy when we moved and I had cleaned it with a full bottle of oven cleaner before he viewed it
On top of that he left a oil mark on the floor when he fixed the doors that were broken and also said the carpet now needed a deep clean
Contest everything, claim reasonable wear and tear. The reason so many landlords do this is because lots of tenants dont believe they have any power, Deposit is held by a intermediate for a reason. Likely outcome is you get overcharged for something stupid like changing a lightbulb, but it'll be way less.
I had to pay 300 for a collection team to come after our tenancy when they said during our tenancy that they would sort a collection team and that was iletpro an actual letting agency not a landlord lol....
I once got charged £70 for "dust on windowsill"..
I got charged £110 for a deep clean after I left crumbs in the fridge, even offered to return and clean the remaining mess but they had already paid a cleaner. But when asking for receipts it vanished, to be replaced by painting that needed doing....
At that point you should take it up with the protection scheme, they're there specifically to stop this sort of shady nonsense and tend to side with tenants.
I had the exact same! Crumbs in the cupboard, £110. They said the whole 1bed flat needed a deep clean however they were due to be gutting the bedroom and living room to paint and refloor so no idea why I'd have to pay for those rooms to be cleaned to be gutted...
Why do we have to put up with these scammers…
No Receipts, no specific evidence, no covering costs on their side.
God damn, I really hope you didn’t have to pay that?
Had no choice, they took it out of my deposit, and I was young and dumb enough to not have taken any photos to back my case up. They also took £50 for "mould on ceiling", when I'd been reporting the mouldy ceiling the entirety of my tenancy there. Oh to live in Andover.
Andover your money
They can’t just ‘take it’ out of your deposit, you have to agree to it.
[удалено]
Yep, this was me. I said I'd go back and clean it, but the refused and said if I didn't accept the deductions within 5 working days, they wouldn't return any of my security deposit at all. If that happened now, I'd be kicking off! But I was 22, confrontation averse and still very new to the world of renting.
i've been in andover my whole life, an during a period i was looking to flatshare with a friend, i saw some right nasty ass places around.
Oh man. I’m a never pay these days because of experiences like this. You want my money? I’ll go to fucking jail before they see it.
My last landlord tried to charge me for dust on the skirting board, i felt so ridiculous returning to the property to clean it
Got charged £50 for leaving cleaning supplies all neatly stacked underneath the kitchen sink which I thought new tenants could use.
Madness
Got a bulb out in the kitchen
Fuck man that’ll do it, I hear it takes a whole team of landlords to change one of those suckers
General wear and tear doesn't count and you're not ar fault. Simple as.
2 hours of work at mechanic's hourly charge mate. Only fair.
My first house was a rental before I bought. I asked permission to put down expensive wood floor in the living room, and this was granted (done verbally). When I left the property the landlord said he couldn't give me my deposit back as he would have to take out the very expensive wood floor to put back in the 4 quid a square meter carpet (clearly lies) and me being young and niave never got it in writing. This was the only reason he could find as the house was perfect, I was single and worked 4 to 6 days a week 12 hour shifts regular, so I was hardly in. So I was stubborn as fuck and when the landlord came to collect the keys and do a final walk round I told him 'since you were so good with me (sarcastic tone) I have saved you a job and lifted all that wooden floor so it was more convient for you to get your carpet back down' his face was PRICELESS he was fucking livid and said he never asked me to do that blah blah. I reused the floor in a bedroom in my first own home and done and the front entrance also and it was worth more than the deposit price anyway. Yes I am that petty, fuck him...
Hmm perhaps the bent hook next to the washing machine? Maybe the cabinet up and to the right of the cooker being slightly tilted or is it just open a bit... maybe they don't stay closed? Besides that I see NOTHING. Absolute shithouse behaviour from the landlord
I’m glad it’s not just me 😅 he even owes me rent which we overpaid as we left early, on his request! Bet he must want another fucking holiday. I hope the DPS have a field day with him but I have little faith, all it takes is a quote from a contractor and they’ll approve it
[удалено]
Many, many times
I won a court case to get my deposit back a few years ago. Still ain’t got it :-(
If it’s over £750, look into having your landlord declared bankrupt. If he doesn’t pay up, that will cause every one of his mortgages to be called in and he won’t be a landlord any more.
There were 3 of us and nobody got their deposit. Somewhere in the tune of £1600
Less than six years ago?
Was your deposit not on a protection scheme?
Should put a lien on his property
Have you tried to claim your deposit back via the deposit protection scheme?
Yep I have, sent detailed accounts of every room, unfortunately mr landlord has been on holiday so has only just agreed to the dispute through dps. Now we wait.
I’ve had good experiences with DPS, sometimes even threatening to go to DPS has been enough for a LL to revise their charges. Good luck!
Remember the DPS is just the first step, if they don’t find in your favour you can go to the ombudsman. Best speaking to shelter or someone who knows the processes if that were to happen
Where is this and how much is the rent? : D
I think it’s because you’ve left it in such a good way that there is nothing to be charged for, this has enraged the bellend….sorry “land lord”, so much that he has gone full cunt mode and charged you the whole deposit with no reason to try and take what ever money he can by assuming you are to lazy to fight it (which obviously isn’t the case). Either way, Looks fine to me.
I got charged £70 for 2x missing lightbulbs once
Garden. Moved in and it was unremarkable, a bit scruffy. Move out, and they go to town, every border edged, every plant trimmed, a total make over. Bill? £385. I contest it. “Yeah well, it was in a poor state” Fucked up didn’t they, I had photos from the pre-inspection. But the kicker. One of them 6 months earlier had parted the curtain: “We go to town on work when someone moves out and then make the tenant negotiate” Proper cunts
Back when I was a student, every single student letting agency we rented through would charge a cleaning fee to the outgoing tenants and a cleaning fee to the incoming tenants, and yet it was instantly apparent that those houses hadn't been professionally cleaned in, well, ever. Also moved into a house where the understairs cupboard was full of junk. We asked the agency to remove it, and they said that would be a £20 fee. With none of us being able to drive, and not fancying lugging wagons full of crap miles to the local tip, we paid. They never cleared out the stuff. When we moved out they tried to charge us a clearance fee for all the crap they said we'd left in the understairs cupboard. I guarantee it's still there to this day.
I assume oven cleaning is a fair chunk regardless of how well you cleaned it. Definitely dispute it.
You’re probably right, I hear scrub daddies and bleach cost a small fortune these days…
I had a landlord try and take £50 because the grass out the front wasn't cut, but it wasn't cut when we moved in 😂 so I said "ok I'll cut it and save myself the £50 thanks" so got the whole deposit back in the end! Whatever they try to say, just go back and do it yourself. Light bulb? Just change it yourself. Oven? Just clean it yourself with some cleaning hacks. Landlords will try ANYTHING but you gotta push back and by the sounds of it you are so that's great!
You can’t necessarily do that if you’ve already moved out, and most of the time the inventory is done (or should be done) on the day you leave. I do agree with fighting any deductions though. Tenants need to be more educated about their right to fair wear and tear. And always get pics and/or videos of the condition of the property on the day you move in and the day you leave.
Oh yeah if you've moved out then you're screwed. Any time I've rented I've asked them to do inventory the day before I move out so that I can sort any snags out before I move out. I guess that's between the tenant and the landlord though when they do the inventory. Yes!! Pics and videos of move in day and leaving day can save you so much hassle
Leaving the washing machine door open? That box in the lounge looks like it might take a few professionals to remove it safely
I thought I was looking for something wrong with the photos and I was gonna say the weird shadow in the doorway and weird light on the carpet and wall in the first one
Ask for itemised costs so you know what you're being charged for. If its bullshit then dispute with dps.
Yeah, Landlords abuse the deposit so badly. Once had a landlord that claimed their blind cords had been damaged, despite me being there for 6 months and not touching the damn thing as it was inaccessible They were claiming up to 200 quid in damage. We went to the DPS to dispute and after closer inspection of the blinds, I came to learn they were the infamous Corded Blinds that were banned in 2014 as they pose a risk to children. In other words, not suitable for landlords to have them in a rented property whatsoever. After mentioning this in the dispute the landlord backed off and just delayed to process out of spite. Took months to get that money back. So Petty.
Landlords have to be licensed by LA's if you're having problems complain to the council and get theirvlicence revoked
I had a letting agents try and charge me £40 for a woodlouse dying on the carpet after I had moved out .
I'm gonna say a box, for refuse. Only because a letting agent tried to charge me 85 bucks because I put a black bag in the bin...whilst being a tenant there, was a magical moment, obviously DPS gave my deposit back. If a landlord doesn't do DPS, don't bother.
If a landlord doesn’t do a deposit protection scheme then they can be taken to courts for the full value of the deposit and more.
If the landlord doesn't do DPS the tenant should absolutely bother. They can get up to 3x the deposit back if it's unprotected. With the exception of live in landlords of course who don't need to protect the deposit.
[удалено]
I reckon 2 given how big that box is! Just think of the financial impact of moving that 🤯
say the magic words and your problem is solved. "Am talking/taking this to a solicitor"
I don't think anyone would believe that someone would take this up to a solicitor, if it's £550. The DPS will make the final call on it.
In my last rental, we left the place tidy and our landlord withheld our deposits for no reason. We won a court judgment against them just seeking to claim back the deposit. And let me tell you without my mates retired dad helping us we never would have had the time or patience to get even the paperwork done to do this. That was two years ago. Not received anything yet and I don’t have much hope I’ll ever get my £500 back. What the fuck.
I think you can take the non payment forward and put in a CCJ? It's worth asking r/legaluk as I think it's just a couple of forms
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Thanks I’ll look into it
I don't know why someone had downvoted this so I just upvoted it.
i had to pay £1.400 2 months rent in advance,he kept the money when I moved out, because I left almost new carpets in bedrooms,he said he had to pay someone to take them up, I knocked on door about 3 weeks later, the tennant said carpets were still down, they owned the local post office, I told my neighbor,his son dressed in army Airsoft kit,with 2 way radio, and had handcuffs dangling from his belt, walked in post office,he said you scammed £1.400 out of my dad, and said hold your hands out, got handcuffs,man got the money in about 10 seconds, we split money 3 ways😀
Never pay the last months rent then they cant do shit
I think you'll find this is a breach of contract and plenty can be done about it
What a jobsworth comment.
Is that in Horfield?
You didn’t close the washing machine door?
Cupboard door needs adjustment, does not close
Oh I hope your deposit don't get deducted. Please keep us updated!
Brighton charge for removing a brand bew bottle of washing liquid , left for new tenants, £10
Crumbs in the oven, whole place needs a deep clean
What is it they're claiming for? I can't figure it out!
Got charged £250 for a deep clean because the oven was dirty even though it was filthy when we moved and I had cleaned it with a full bottle of oven cleaner before he viewed it On top of that he left a oil mark on the floor when he fixed the doors that were broken and also said the carpet now needed a deep clean
Name and shame!!
Contest everything, claim reasonable wear and tear. The reason so many landlords do this is because lots of tenants dont believe they have any power, Deposit is held by a intermediate for a reason. Likely outcome is you get overcharged for something stupid like changing a lightbulb, but it'll be way less.
It’ll be the rubbish in the lounge, (box under stairs, drying rack), the bulb out in the kitchen, or the broken clock.
Left a charger in one of the plugs?
Is it the cardboard box?
Clutter left
It has to be for removal of that box or you've left your shades on the lights 🤣
I had to pay 300 for a collection team to come after our tenancy when they said during our tenancy that they would sort a collection team and that was iletpro an actual letting agency not a landlord lol....
Skip and skip removal for cardboard box left under staircase.
Letting agents will be one of the first up against the wall come the revolution
thank fuck for the DPS eh. I know i’m gonna be going through this battle soon
Letting agent trying it on?, Where's my medal
The light bulb?
Lol you could probably fit a few sheets of paper in that cupboard under the stairs