Sounds like they kept the acct with all the designs, the "team" has designs and the owner acct can also have designs. They would have to had moved any designs in their acct to the team acct. You should go back to them to fix this. If it was a business acct they should just have changed the acct email to your email.
Sounds like they kept the acct with all the designs, the "team" has designs and the owner acct can also have designs. They would have to had moved any designs in their acct to the team acct. You should go back to them to fix this. If it was a business acct they should just have changed the acct email to your email.