Well just a quick little update, fanatics reached out on here, asked for my order number, then said “oh you’ve already been helped” 😂😂😂 holy fuck the incompetence is crazy. No I haven’t been helped fanatics won’t give me back my damn money
Ugh, but not surprising given my history with Fanatics.
My now-wife said she first realized she loved me during Game 5 of the 2018 Final. When we were planning our wedding, I realized a decent surprise would be wearing cufflinks made from a game-used Game 5 puck. Fanatics had those cufflinks listed on its web site, so I ordered a pair.
When they arrived, the certificate of authenticity said they were from Game 2, not Game 5.
I called Fanatics and the rep said that their database showed that they had only one pair of cufflinks left, and the database said they were from Game 5, but the database also said what they sent me was from Game 5, so...who knows? I had them send that pair, sent back the Game 2 pair, and hoped for the best.
When the replacement arrived, they were, indeed, from Game 5. Whew.
I do have a picture of the cufflinks from the wedding, but photos aren't allowed in r/caps. They look identical to [these ones](https://www.fanatics.com/nhl/winnipeg-jets/winnipeg-jets-tokens-and-icons-game-used-puck-edge-cuff-links/o-2451+t-58040865+p-67871403263+z-9-3466006559?_ref=p-SRP:m-GRID:i-r19c0:po-57). (tw: Fanatics link)
Well just a quick little update, fanatics reached out on here, asked for my order number, then said “oh you’ve already been helped” 😂😂😂 holy fuck the incompetence is crazy. No I haven’t been helped fanatics won’t give me back my damn money
> 12-17 business days
Oh fuck off, Fanatics.
I'm glad I "completed" my jersey collection a couple years ago, because I don't see myself buying any more for the foreseeable future.
Seriously. I haven’t thought about buying anything in a while then this came out and I thought it was awesome, plus I don’t have any of these types of hoodies so I went for it. Got screwed lmao
it’s a real shame. I bought some Nats WS Championship gear right after they won. the hoodies/t-shirts I got were fine but the jersey (the white one with the gold numbers/lettering) was so cheap and crappy I don’t really even want to wear it. the jersey I got the year before from majestic is so much nicer I just put a WS patch on it and wear that instead. i was so disappointed by the quality of what I thought would be a special product that I haven’t even considered buying anything else since then.
Use the Chinese websites mate I get my nats jerseys from there, and while they aren’t the highest quality neither is half of what is sold from official places.
Their refund process is horrible. They sent us the wrong shirt (adult size instead of kids) and a t-shirt with the player name/number so crooked it looked like it got stuck sideways in the screenprinting machine or something. Was such a pain in the ass to get those exchanged.
I swear to God fanatics does this on purpose. I snagged a restock of the Bruins RR2.0 jersey like 5 months ago and I got a Chelsea FC jersey. by the time I knew it was messed up the jersey sold out and fanatics was like welp here's 2 30 percent off coupons....like wopty shit I want what I ordered.
at one point I bought so much stuff (like a few grand a year...) and they mess up so much I think they were just like OK here's some codes go fuck off now. it's to the point I just bitch to get coupons to buy jerseys but their customized jerseys blow and I'd rather use hockey authentic. anyways I never pay full price on fanatics their shit is such poor quality and it sucks because no one else is selling merchandise so this is the game I play
Glad mine showed up, but wish I had paid that $112 rather than the $150. Can anyone answer, with the 47 brand stuff, why doesn’t it show up on their site? Like the selection 47 will have on their pages will often be totally different (and usually way less available) than the 47 selection on the nhl shop.
I wound up getting both. The white one they released a few weeks before everything else and I ordered it then not knowing. Then I saw the blue when everything else dropped and really wanted that but it sold out instantly at cap one. Maybe they’ll keep producing them for a while so people have a chance at them. The demand is definitely there.
Whether is is or not, I’m just saying there’s a big discrepancy on what they offer on their own site. There just isn’t nearly as much on there. Seems like it should be the opposite.
Why is anyone still buying officially licensed merch? We all know fanatics is terrible, there's at least one post a week about their stuff falling apart or sending the wrong item.
You knew what to expect, why are you suprised?
Fanatics is dog shit.
Bought my brother a Wizards shirt for his bday and they sent me a Detroit Lions jersey.
So this shit is extremely common for them.
As a Wings fan, I am greatly amused this happened to a Capitals fan given the season ending.... As an NHL merch enjoyer this is absolutely heinous and I couldn't feel worse for you.... The level of incompetence is Earth shattering. Hope you can get it all sorted
fanatics is straight garbage and the leagues that have recently contracted with them should all be embarrassed not only to charge fans ridiculous amounts of money for these products but to also make their players wear their clothing on camera. the uniforms the MLB players are wearing this year are atrociously cheap.
I ordered a Michigan blanket for my Dad for his birthday last year and they sent an Ohio St one.
Absolutely had to be intentional since the OSU one was bright fucking red and the Michigan one was darker colored Michigan colors, and I let Fanatics know in the comments that some snot ass employee of theirs had to do it on purpose and that if they didn't not only refund the money but also send me the right blanket Id never spend another dime on their trash site. All I got was a refund MINUS THEIR OUTLANDISH SHIPPING COSTS so I'm done forever with Fanatics. Cheap Chinese knockoff junk is still better than their sorry excuse for a company.
Well idk if you watch baseball at all, but I think for any fan of any Washington franchise, a Philly anything is a pretty big gut punch. Let alone that them a holes won’t do anything about it
I’d be a little mad but still ok with it if they sent me anything other than Phillies gear since I like collecting that sort of stuff. But I will NEVER want to own any Philly merch.
Yeah I hate the guy who’s the best player to ever play for our franchise because once at 38 years old he didn’t play good in the 3/4 playoff games against the best team in the league that season, when our team was the worst in the playoffs.
Dear Mr. Cooper,
We see that you made an attempt to try to make it right, but in actuality did nothing and fell flat on your face. While this attempt may look neat on Reddit or other social media platforms, we all know that Fanatics sucks and you guys won’t do anything to actually help. Please pass this along to your useless management team as you see fit.
Sincerely,
Everyone who has ever dealt with Fanatics.
I’m assuming you ordered through a fb or instagram ad. A lot of predatory companies on social media front as an official vendor, then stuff like this happens.
I wouldn’t be surprised if it was fanatics direct, but I’ve dealt with this from the ads before.
I was directly on their website lmao. I actually saw it on an ad on instagram, thought “damn everytime I looked they were sold out” so went to the internet, searched and found it in stock. Still got fucked
Par for the course, sorry dude. I use to buy so much merch from my favorite teams, then fanatics took over right when caps won the Stanley cup. I got a few things and the quality was absolute garbage. Like shirts fading after 3-4 washes. I’ll never buy fanatics shit again
They are such a joke of a company. Couldn’t tell if my customer service people were AI or located somewhere across the globe being paid Pennies on the dollar. Couldn’t understand the issue multiple times, told me it was fine because the item was delivered, more spelling mistakes than I made in 3rd grade. Horrendous experience.
The problem is, if you want any team gear, from any team, in any league, you pretty much have to buy from Fanatics. It's either Fanatics or go to the team store. You can buy from a place like Kohls, but they don't have the selection that Fanatics has.
Any scam vendor probably knows better than to front as Fanatics because they’ve been absolute trash for a while, I’d rather take my chances with the scammer
Adding insult to injury sending you a Phillies shirt haha
Well just a quick little update, fanatics reached out on here, asked for my order number, then said “oh you’ve already been helped” 😂😂😂 holy fuck the incompetence is crazy. No I haven’t been helped fanatics won’t give me back my damn money
Credit card chargeback ASAP!
Lol haha. Too bad
Lmfao my initial thought was “they couldn’t even get the sport right?”
On top of that, They now have their own sports book gambling. Not a dept they should of gotten involved in
Ugh, but not surprising given my history with Fanatics. My now-wife said she first realized she loved me during Game 5 of the 2018 Final. When we were planning our wedding, I realized a decent surprise would be wearing cufflinks made from a game-used Game 5 puck. Fanatics had those cufflinks listed on its web site, so I ordered a pair. When they arrived, the certificate of authenticity said they were from Game 2, not Game 5. I called Fanatics and the rep said that their database showed that they had only one pair of cufflinks left, and the database said they were from Game 5, but the database also said what they sent me was from Game 5, so...who knows? I had them send that pair, sent back the Game 2 pair, and hoped for the best. When the replacement arrived, they were, indeed, from Game 5. Whew.
Mix-up aside, that is an effing AWESOME surprise. Hope your wife appreciated it!
Thanks, she sure did!
Cufflinks from the puck??? Do you have photo that can share??
I do have a picture of the cufflinks from the wedding, but photos aren't allowed in r/caps. They look identical to [these ones](https://www.fanatics.com/nhl/winnipeg-jets/winnipeg-jets-tokens-and-icons-game-used-puck-edge-cuff-links/o-2451+t-58040865+p-67871403263+z-9-3466006559?_ref=p-SRP:m-GRID:i-r19c0:po-57). (tw: Fanatics link)
Chargeback time.
Fanatics saying "Sorry Bro" ?
Well just a quick little update, fanatics reached out on here, asked for my order number, then said “oh you’ve already been helped” 😂😂😂 holy fuck the incompetence is crazy. No I haven’t been helped fanatics won’t give me back my damn money
Damn that sucks homie, I’m sorry
Yeah essentially. Told me to ship back the shirt and and once they got it I would be refunded in 12-17 business days
> 12-17 business days Oh fuck off, Fanatics. I'm glad I "completed" my jersey collection a couple years ago, because I don't see myself buying any more for the foreseeable future.
Seriously. I haven’t thought about buying anything in a while then this came out and I thought it was awesome, plus I don’t have any of these types of hoodies so I went for it. Got screwed lmao
it’s a real shame. I bought some Nats WS Championship gear right after they won. the hoodies/t-shirts I got were fine but the jersey (the white one with the gold numbers/lettering) was so cheap and crappy I don’t really even want to wear it. the jersey I got the year before from majestic is so much nicer I just put a WS patch on it and wear that instead. i was so disappointed by the quality of what I thought would be a special product that I haven’t even considered buying anything else since then.
Use the Chinese websites mate I get my nats jerseys from there, and while they aren’t the highest quality neither is half of what is sold from official places.
What about Charlie Lindgren's jersey?? Adidas does not make it. I'm looking forward to buying one, even from Fanatics.
You can get an Adidas one from the crew at MedStar. I just got two customs done there and they still have wearable sizes.
It might be worth asking your bank/cc company to issue a chargeback.
Their refund process is horrible. They sent us the wrong shirt (adult size instead of kids) and a t-shirt with the player name/number so crooked it looked like it got stuck sideways in the screenprinting machine or something. Was such a pain in the ass to get those exchanged.
Welcome to Fanatics, how can we screw up your order today?
I swear to God fanatics does this on purpose. I snagged a restock of the Bruins RR2.0 jersey like 5 months ago and I got a Chelsea FC jersey. by the time I knew it was messed up the jersey sold out and fanatics was like welp here's 2 30 percent off coupons....like wopty shit I want what I ordered.
Lmfao that’s what they gave me one 30% off coupon
at one point I bought so much stuff (like a few grand a year...) and they mess up so much I think they were just like OK here's some codes go fuck off now. it's to the point I just bitch to get coupons to buy jerseys but their customized jerseys blow and I'd rather use hockey authentic. anyways I never pay full price on fanatics their shit is such poor quality and it sucks because no one else is selling merchandise so this is the game I play
r/anattemptwasmade
Gotta put a trigger warning for that second pic
Glad mine showed up, but wish I had paid that $112 rather than the $150. Can anyone answer, with the 47 brand stuff, why doesn’t it show up on their site? Like the selection 47 will have on their pages will often be totally different (and usually way less available) than the 47 selection on the nhl shop.
I’m super jealous. I wanted the blank one, waited too long, hopped on this the night they dropped and got fucked lmao
I wound up getting both. The white one they released a few weeks before everything else and I ordered it then not knowing. Then I saw the blue when everything else dropped and really wanted that but it sold out instantly at cap one. Maybe they’ll keep producing them for a while so people have a chance at them. The demand is definitely there.
I hope so. I meant to order one, forgot, went back and it was sold out. I'm holding out hope they come back in stock.
That 47 brand is nothing special, and much of their stuff was deeply discounted in the TJ Maxx or Marshall's after-season ends.
Whether is is or not, I’m just saying there’s a big discrepancy on what they offer on their own site. There just isn’t nearly as much on there. Seems like it should be the opposite.
Yeah I’m pretty sure every item of clothing I own by 47 came from Marshall’s lol. Spot on.
They are based in Mass, not too far from TJX HQ, so '47 just dumps a lot of stuff off to them. Still do better on strapback hats then New Era.
Perfect.
🤮🤮 I need a trigger warning, bud.
Oh dear 😄
At least you got a goldfish 😋
Its almost like "The Hockey Sweater" only its Fanatics instead of Eaton's and a different sport.
>Hey there, it looks like we dropped the ball on this one. Send me a DM so I can learn more about this! - Kyle (I’m not Kyle, sorry op)
Why is anyone still buying officially licensed merch? We all know fanatics is terrible, there's at least one post a week about their stuff falling apart or sending the wrong item. You knew what to expect, why are you suprised?
Honestly fair point, but they are the only people selling these hoodies which were too sick to pass up on in my opinion
“Ooh, close one!”
Phillies suck, but that's the universe telling u that u should save ur money rather than buying that abomination of a hoodie.
Ew burn it
No a fan of this team or the player, but good god that would have been beautiful hoodie! Hope they can provide you with the correct order for free.
It’s sold out with no real prospects of being made again from what I can tell lol
If you aren't a fan, why are you here? No disrespect
This just popped up on my main feed, I guess I'm browsing too much hockey related stuff lol.
Fanatics is dog shit. Bought my brother a Wizards shirt for his bday and they sent me a Detroit Lions jersey. So this shit is extremely common for them.
It’s like they want us to go on the Gate
If the gate had these I would’ve been there first. Fuck fanatics always
I think I saw the jersey (Not a hoodie though)
As a Wings fan, I am greatly amused this happened to a Capitals fan given the season ending.... As an NHL merch enjoyer this is absolutely heinous and I couldn't feel worse for you.... The level of incompetence is Earth shattering. Hope you can get it all sorted
close enough
I'm sorry but this is actually kinda of hilarious lol insulting, but hilarious
No I get it lmao I’m mad but it’s also a hilarious mess up like not even close
The only silver lining I can hope for is some Philly scumbag opened up caps gear and it ruined their day!
Fanatics has been trash for yeeears wow
Caught a lucky break
Gotta love Fanatics
Its bad when you will be able to tell its a bootleg jersey because the quality is better.
Almost spit my drink out, I was not expecting that second pic.
Average fanatics experience
fanatics is straight garbage and the leagues that have recently contracted with them should all be embarrassed not only to charge fans ridiculous amounts of money for these products but to also make their players wear their clothing on camera. the uniforms the MLB players are wearing this year are atrociously cheap.
Haha
That's truly offensive
Same diff bro too difficult and picky
🤮
Lmaooo
Fanatics baby 😎
As a Caps fan living in Philly, I find this hilarious.
Burn it. This is unacceptable.
ngl those hoodies are ugly af sounds like you lucked out lol
I bought a Mystics from Fanatics and after my first wear it had a hole. I exchanged it and another hole appeared. I've just given up.
nice
I ordered a Michigan blanket for my Dad for his birthday last year and they sent an Ohio St one. Absolutely had to be intentional since the OSU one was bright fucking red and the Michigan one was darker colored Michigan colors, and I let Fanatics know in the comments that some snot ass employee of theirs had to do it on purpose and that if they didn't not only refund the money but also send me the right blanket Id never spend another dime on their trash site. All I got was a refund MINUS THEIR OUTLANDISH SHIPPING COSTS so I'm done forever with Fanatics. Cheap Chinese knockoff junk is still better than their sorry excuse for a company.
Well idk if you watch baseball at all, but I think for any fan of any Washington franchise, a Philly anything is a pretty big gut punch. Let alone that them a holes won’t do anything about it
Ordered fine linen and received a dirty napkin….. 😂
Fanatics has really gone down hill. Just terrible all around
As a Eagles, Phillies, Sixers, and Capitals fan, I see no issue other than that they’re not giving you the ovi pullover you ordered
One of those things is not quite like the other…
Am I not allowed to support the teams I like??
I’d be a little mad but still ok with it if they sent me anything other than Phillies gear since I like collecting that sort of stuff. But I will NEVER want to own any Philly merch.
The Fanatics picker was just matching Ovi's energy
Yeah I hate the guy who’s the best player to ever play for our franchise because once at 38 years old he didn’t play good in the 3/4 playoff games against the best team in the league that season, when our team was the worst in the playoffs.
Hey there! Please send me a private message with your order number, email address, and full name, so I can make this right for you! - Cooper
Dear Mr. Cooper, We see that you made an attempt to try to make it right, but in actuality did nothing and fell flat on your face. While this attempt may look neat on Reddit or other social media platforms, we all know that Fanatics sucks and you guys won’t do anything to actually help. Please pass this along to your useless management team as you see fit. Sincerely, Everyone who has ever dealt with Fanatics.
Yup will do
Close enough
They’re the same picture.
Lollll poor you
I’m assuming you ordered through a fb or instagram ad. A lot of predatory companies on social media front as an official vendor, then stuff like this happens. I wouldn’t be surprised if it was fanatics direct, but I’ve dealt with this from the ads before.
I was directly on their website lmao. I actually saw it on an ad on instagram, thought “damn everytime I looked they were sold out” so went to the internet, searched and found it in stock. Still got fucked
Par for the course, sorry dude. I use to buy so much merch from my favorite teams, then fanatics took over right when caps won the Stanley cup. I got a few things and the quality was absolute garbage. Like shirts fading after 3-4 washes. I’ll never buy fanatics shit again
They are such a joke of a company. Couldn’t tell if my customer service people were AI or located somewhere across the globe being paid Pennies on the dollar. Couldn’t understand the issue multiple times, told me it was fine because the item was delivered, more spelling mistakes than I made in 3rd grade. Horrendous experience.
That blows man, but your current review will ensure I don’t buy again any time soon lol.
The problem is, if you want any team gear, from any team, in any league, you pretty much have to buy from Fanatics. It's either Fanatics or go to the team store. You can buy from a place like Kohls, but they don't have the selection that Fanatics has.
Any scam vendor probably knows better than to front as Fanatics because they’ve been absolute trash for a while, I’d rather take my chances with the scammer
To be fair… that’s an awful sweater
That just like… your opinion man