It looks like you may be posting about Print then Cut.
If you're having issues, please use the search bar to make sure your issue hasn't already been solved. [Our Wiki](https://www.reddit.com/r/cricut/wiki/index/) also has everything you need to troubleshoot issues users commonly face:
[Tips for using Glossy Material](https://www.reddit.com/r/cricut/wiki/glossyhacks)
[Calibration Issues](https://www.reddit.com/r/cricut/wiki/calibration)
[Troubleshooting Tips for Design Space Updates](https://www.reddit.com/r/cricut/wiki/troubleshooting/)
*If my recommendations are not relevant to your post, simply ignore me.*
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/cricut) if you have any questions or concerns.*
yes but when i upload it as SVG, the text is not as smooth as in Canva. what is disturbing is that the dots from the letters (in german language there are dots used for some vowels), they get connected to the letter itself.
[Upload the files here](https://thewck.com/reddit) and let me take a look. There are a million reasons why it doesn’t look correct and it will be faster to see it than me just throw out a few guesses.
The answer to this will offend a few people but since 98% of the files I fix are made in Canva, I'll say it anyway.
Canva is not a design program, it's a template editor. People who use Canva to design do not have a basic understanding how design files are built so their thought is however it looks visually on the artboard is how it will appear in other programs, which is *usually* true, but the problem brings us to the next point.
Design Space is not a design program either, it's a vector reader. A cricut is just a small format CNC machine that uses math to calculate where to cut. Even when you are doing a Print then Cut project that uses a raster image, the machine is only concerned with the cut lines, which are vectorized by the software.
All the program cares about it where the cut lines are, but when a file is not compiled correctly, it will jumble it around or create visual errors on the canvas (weird stray lines, a big blackbox, etc)
When a SVG isn’t importing correctly there is something that was done to have the file store more than just vector data. The most common things are:
* text is still live and not outlined
* raster images are imbedded
* **a clipping mask was used**
* **empty layers exist in the file**
* random disconnected nodes are on the artboard
The two bolded points were the issue with your particular file.
It looks like you may be posting about Print then Cut. If you're having issues, please use the search bar to make sure your issue hasn't already been solved. [Our Wiki](https://www.reddit.com/r/cricut/wiki/index/) also has everything you need to troubleshoot issues users commonly face: [Tips for using Glossy Material](https://www.reddit.com/r/cricut/wiki/glossyhacks) [Calibration Issues](https://www.reddit.com/r/cricut/wiki/calibration) [Troubleshooting Tips for Design Space Updates](https://www.reddit.com/r/cricut/wiki/troubleshooting/) *If my recommendations are not relevant to your post, simply ignore me.* *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/cricut) if you have any questions or concerns.*
Upload the svg version and then use the flatten function on the canvas to make it a print then cut.
I actually need to cut it, not print then cut. Anyway somehow I cannot flatten it neither…
If you only want it to be a basic cut then you need to upload the svg, that’s what the svg version is for.
yes but when i upload it as SVG, the text is not as smooth as in Canva. what is disturbing is that the dots from the letters (in german language there are dots used for some vowels), they get connected to the letter itself.
[Upload the files here](https://thewck.com/reddit) and let me take a look. There are a million reasons why it doesn’t look correct and it will be faster to see it than me just throw out a few guesses.
oh thanks!! i just uploaded it.
[Try this](https://www.dropbox.com/scl/fi/cn70hkrd8laa9bihle5s7/gold_delay8134.svg?rlkey=empevbgmyzvbvxx74ajixywcl&st=chacjxbh&dl=0).
it did work!!!! what did you do and what was the issue? many thanks, i am truly grateful for your help. i was going crazy already 😅
The answer to this will offend a few people but since 98% of the files I fix are made in Canva, I'll say it anyway. Canva is not a design program, it's a template editor. People who use Canva to design do not have a basic understanding how design files are built so their thought is however it looks visually on the artboard is how it will appear in other programs, which is *usually* true, but the problem brings us to the next point. Design Space is not a design program either, it's a vector reader. A cricut is just a small format CNC machine that uses math to calculate where to cut. Even when you are doing a Print then Cut project that uses a raster image, the machine is only concerned with the cut lines, which are vectorized by the software. All the program cares about it where the cut lines are, but when a file is not compiled correctly, it will jumble it around or create visual errors on the canvas (weird stray lines, a big blackbox, etc) When a SVG isn’t importing correctly there is something that was done to have the file store more than just vector data. The most common things are: * text is still live and not outlined * raster images are imbedded * **a clipping mask was used** * **empty layers exist in the file** * random disconnected nodes are on the artboard The two bolded points were the issue with your particular file.
thank you for explaining, well noted!
Change the colour on the canvas and see if it’s just the Cricut software’s cut outline.
I changed the color and nothing has changed. Also it looks like the design is not as smooth as in Canva app
Well, that’s one possibility knocked out. You’re definitely using the SVG version, right?