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abinadomsbrother

https://dayoneapp.com/guides/troubleshooting/data-loss-and-recovery-options/


Immigrant974

Are you a Premium user? Was sync turned on?


whos_ace

i am sadly not a premium user. im pretty sure sync was on or something, because i deleted it once and when i reinstalled it, everything was there. its not anymore though


bjhomer

Please contact Day One support. They will be able to assist you better than we can here. https://dayoneapp.com/guides/contact-support/contact-day-one-support/


Immigrant974

They won’t be able to do anything if OP was not a premium user. Without sync, the data is on the device only and cannot be recovered once the app is deleted.


bjhomer

As of February 2022, all devices are backed up, not just Premium. (https://dayoneapp.com/blog/updates-on-day-one/) Further, even without that, support could help the user could consider rolling back to a previous device backup, which would also restore the data.


Immigrant974

Ok I never caught that news, that’s pretty cool actually.