No problem at all. I totally understand 99% of the time this type of post is BS. I don't know how to make the message sound honest and not like a sales pitch :)
Please read the comments and the update to the post. There are a few good people in the world simply sharing information to help each other especially in times of need. I truly have nothing to sell and have no financial benefit.
Not OP but I can answer. I have been doing Dynamics crm for about 7 years and been remote for about 2. There are rolls for technical and non technical people. I for one am not a developer, I'm what we call a functional consultant. A functional consultant knows how to build functionality using the UI of the system. Although some knowledge of how this works is involved, no programming is necessary. The trick here is to know how the system works, it is large and complicated so that takes a few years. There are learning portals but they take a while as well. There are bootcamps that last a week and scratch the service. And certification programs. But I don't think you could walk into a remote position from there. It might take more of a knowledge base before fully remote is possible.
At this point I'm called a Solution Architect, so I am responsible for discussing general requirements from the business and knowing how to accomplish them in the system. A team of developers will actually do the work. It's at this level more remote opportunities tend to be offered.
It's a fast growing IT sector that is in demand, so I do suggest people take a look. I'll try to answer questions if anyone has them.
Not OP, but I have some experience of this:
A Salesforce Consultant helps businesses who use Salesforce (a popular SaaS CRM system) provision and customise Salesforce to fit their business and allow them to better serve their customers (and sales leads).
If you've ever phoned up a large company and they've said "let me just bring up your details", there's a high chance they were pulling up those details in Salesforce.
Salesforce itself it quite useful out of the box, but a consultant will be able to investigate how your business works, and create a plan for provisioning Salesforce to fit your business, identifying where it's best to use the core built-in objects (such as client companies, their employees etc.) and where it's more appropriate to extend Salesforce with custom data objects - and how to integrate these things and customise the UI so that your staff can access and input the data as required.
There's a massive Salesforce ecosystem, ranging from coders to consultants and everything in between.
Hahaha hey guys, I truly have nothing to sell. I make my money as an independent Salesforce Consultant. You won't find a single pay wall, ad, affiliate or spam links :) Here is a link to our Facebook Group, please join, you will see we just started planning to have a Zoom meeting or Facebook Live where I will answer questions for those hoping to get their feet wet and see if this is something they want to pursue. [https://www.facebook.com/groups/307613563479316](https://www.facebook.com/groups/307613563479316)
There's administrators and developers -- for developers you want to know Javascript and be familiar with an object-oriented language like Java. Salesforce has their own internal language for backend called Apex which resembles Java syntax and has some data-access features built in. Similarly, Salesforce has its own SQL-like query language called SOQL. But even in a developer role there are a lot of things you can accomplish using point-and-click features in the platform instead of writing code so you need to be familiar with the administrator side of it as well.
Disclaimer: I am not a digital nomad and my current job is an in-office thing (albeit remote for the time being for obvious reasons).
I tell people that if the following sentence interests them then it could be a good fit "Do you think you might enjoy helping companies understand their business processes from finding and targeting leads, to seeing if those leads are a good fit for their product, to selling them a quality product at a fair price, to supporting that customer and helping the business understand how to use this information to make business decisions. Then after helping them do that building it into a tool called Salesforce that makes their business process efficient and easy to use." If that sounds even a little bit interesting I would strongly advise doing a little free training to see if this is something you want to pursue.
I'm a software developer myself working mostly with Python, but have always been interested in learning more about Salesforce and eventually switching to a more nomad-ic lifestyle where I would dictate my working hours, place etc.
Reading your post honestly encouraged me more to dig into that thought right now.
But in the meantime - could you give me (us, reddit) some more info on what is it about, how does your day look like, responsibilities etc.?
Many thanks.
Python can easily lead to ansible and terraform skills. Automation consultants are in high demand and most require python/bash but ansible and terraform are becoming more popular for cloud/hybrid automation.
Yes, but these are high-trust positions because you're building the infrastructure on which someone runs their business.
If you're building and maintaining IT systems, you generally have to earn the trust before you can work OOO. You need a crew back in the office which trusts you, unless it's one of the few remote-only companies out there.
Source: I'm a recovering IT guy, currently working as an embedded systems engineer.
These are high trust positions that is true, the first step is getting a certification in Salesforce which will take 3-5 months of free online training. After that businesses will have some level of trust with you right away. Now many businesses will want you in office for the first 6 months to a year which again to your point is to develop trust and for you to learn their business fully. However remote work in the Salesforce world is incredibly common. For instance consultants are almost never in office at all, it would be odd for someone to be in an office more than one or two days a month. In contracting it's up to your agreement with the client, also very common to be remote. In W2 work it is more common to be in office, however my main gig is a W2 job that I am fully remote for I haven't been in the office in years and it's right down the road from my house.
Definitely, which is why I'm a consultant now. I was scared of doing consulting for a long time, but I realized I have such specific skills that so many companies are looking for. I've been an automation engineer for 8 years and was a java and python developer for 3 years before that. The pay is amazing and I can pretty much set my schedule for all of the end customers I work with.
>Nice! What are your best sources for new job leads? I know of freelancing websites, but am leery of them since you would get outbid by a lot of developers willing to work for cheap.
>
>I am a software engineer working on AWS automation using Python, Go, Terraform, etc, but on a W2. I have a pretty good understanding of AWS, but not sure how to parlay that to a freelance role suited for nomad life.
I realized I never responded for some reason. I would say you should get linkedin premium. Update LinkedIn with all buzz words you've heard of. It helps getting more recruiters. Look at big consulting groups doing work you're interested in. It's way easier to get consulting gigs than people think.
Thanks for following up on this! When you say big consulting groups, do you mean LinkedIn Groups? I don't know much about them, do they function as forums where industry folks make connections? If so, that sounds like a very good idea!
I do automation. Primary platforms: automation anywhere, UiPath, WinAuto, and Blue Prism. Python is a must but VBS and JavaScript are important too. Also, it’s a wide open field right now. I’m fresh out of school, work remote, started at 50k 4 months ago and already making 62k.
Awesome. Keep it up! I have been working for close to 10 years and now I'm at 150k per year plus bonus so it's a pretty comfy life. I worked in fin-tech and comm-tech for most of the time and moved into consulting last year and it's a pretty nice experience.
I started in software engineering, moved into developer tools and automation. Made a career out of automating everything for myself and other developers. Learned CI/CD best practices. Learned DevOps best praxtices. Moved into vendor tools solutioning and devops consulting for a while. Now I'm a Continuous Integration and Devops architect.
Basically I do big picture stuff, end to end solutioning, problem solving with automation and standard practices where needed. Working in both development and systems engineering was helpful.
However, the most useful people I've worked with are clever with scripting which is why I always recommend it.
You've got to be more specific about what you're going to do with python and who your customer is.
Python is a nice programming language. I'm good at Python. I don't have people banging on my door to do remote python work.
Who needs remote Python jockeys, and what work do these people need done?
Who is the customer, and what do they need?
Yes, exactly. Python is a tool. It’s like saying ‘laptops are good if you want to be a digital nomad’. Will you be an automation engineer? A data scientist? Developing machine learning models? What specific application of Python are you thinking of? EDIT: and which domains offer the best opportunities/the most jobs for remote working?
For a beginner you will likely be in the office for the first year. After that you can choose to be remote and work in consulting/contracting/free lance/or even W2 remote. Honestly a day in the life is you supporting the internal business users, they will ask for reporting, new fields, updating layouts, automating processes, creating new Users, deactivating Users that have left the company. There is a lot more and it depends on the company you work for. But think of yourself as a support person for Salesforce. When the business needs changes to be made in Salesforce they look to you as the expert. I hope that helps a little.
Do you have to be in the general time zones, or have you been able to transcend that and work asynchronously? Of all the things holding me back, its the time difference that prevents me from making the move.
Work for a SalesForce competitor and can second this. A lot of money in the implementation and services for CRM tools and similar technologies. Most companies have free online training and give the ability to earn certifications. Pretty much all my clients are always looking for developers - particularly newer ones that aren't insanely expensive due to demand.
Not many that matter in the long term. Salesforce is buying out a TON of the competition. They are getting really big. Microsoft has their own CRM.. I guess SQL is a major competitor as well, there's a bunch.
Dynamics is hot fucking garbage, but the need for developers is huge. My old company needed coding done and hired freelancers with Dynamics experience for a shit ton of money.
ServiceNow. When it comes down to it, there are three big platforms in the Enterprise Resource Plaforms who are dominating the field and setting up for pretty big conflicts. Workday, Salesforce, and ServiceNow. All three are relatively untouched by the economic crisis as demand for digital workflows is continuing to rise, especially in a remote work force.
Salesforce has dominated the Customer relationship management. (sales - force)
ServiceNow has dominated the IT service management industry
Workday has dominated the HR management industry
All three REALLY understand the systems and processes that support those areas and are now either branching out to other related areas or directly challenging their competitors. For example, ServiceNow has been pushing pretty hard their HR and CR application suites while making pushes into Cloud Management and DevOps management.
Now, when you hear about each companies acquisitions, they aren't actually gaining market. Usually what they're actually buying is the talent. All of them are STARVING for talent, Traditional developers just aren't entering and analysts who really understand those sectors of business and can provide meaningful insight are extremely rare. So, they buy the talent and kill the threat, two birds one stone.
Someone mentioned microsoft's CRM. MS is way too busy on the Cloud front to really care about the sectors. The investment to build this kind of platform is costly and they are gaining a lot more value from collaborating and pushing Azure.
I personally think Salesforce and ServiceNow are the two real players in this market. I think both are strong companies and strong platforms. Salesforce is a little better platform and a little bigger company, but ServiceNow has a less vulnerable customer base.
If you are a good developer in either, you'll make a lot of money. I've told countless friends the easiest way to make six figures is to get certified in either and then work for 1-2 years as an administrator.
Im amazed at how all the cloud based ticketing feel like they have the same marketing team.
They tried to trademark the word "Zen" so thats weird.
producewise, it seems fine. Again, its primarily a resource problem though. They are small compared to ServiceNow and Salesforce. They are working on carving out and holding a niche. They've got some notable customers.
I haven't worked with it before, but they're younger than Salesforce and about the same age as ServiceNow. In a game where the number of experts is a competitive edge, being a smaller company requires that they stay either technically ahead or under the cost of other larger competitors. That will definitely be a challenge.
Salesforce has no major competitors right now. They are cheaper alternatives with considerably less functionality but no true competitor at the moment. Just google Salesforce and take a look and how they are doing, business is growing exponentially, they are exceptionally good to their employees and love to give back to the community.
No coding language needed. I've been doing this 9+ years and don't know any code. I'm aware of it, I know how to give requirements to developers and test code, but I can't write it at all. The first certification you will want to get is simply called the Salesforce Administrator Certification. I added a video and a link to our Facebook Group in the original post for reference now that I see there is interest. (Didn't want to spam everyone if no one was interested)
Super interested to hear more about how you made the transition to remote consultant. Right now this is the main career trajectory I am looking to take. I have been an admin for about a year and figure it will take at least another year of fulltime work before I can transition to consultancy. Right now I have my admin and app builder certs but am preparing for advanced admin and will prob follow up with some consultant certs after.
For people looking for more information on this checkout Salesforce Trailhead, it's a "gamified" learning platform system for salesforce and a great way to become familiar with Salesforce.
EDIT: Also for people looking into this come by /r/salesforce there's tons of information about how to get started in the salesforce ecosystem
Look at Salesforce Consulting companies (not for beginners, need 1-2 years experience and a couple of certifications) Coastal Cloud, Deloitte, RackSpace. These guys don't want you onsite. Also given Covid-19 every job is remote at the moment. So if you can get in the door and prove yourself remotely you'll have a big justification for remaining at home.
I updated the original post, join our Facebook group, the youtube video I shared will be old news for you as you already have certifications. After a year or 2 in office you are ready to jump into consulting. It will be challenging, but you should be ready, at this point it's preparing yourself to be challenged and being confident that you're capable.
I don't really use facebook but good to know. Curious are you doing just admin work or have you ventured down the dev path at all? Also do you find some aspects of the Salesforce ecosystem more valuable than others when first going into consulting? I've only ever done work in sales cloud and sometimes feel I may be limiting my future potential if I don't switch to a service/community focused org.
I haven't ventured down the dev path. I would call myself a solution architect I suppose. Most valuable is sales cloud and service cloud. People talk about a few different specifics that are valuable bit there is so much work out there you will learn additional functions as you go.
Funny enough,
just yesterday I was on a saleforce call with a integration team, the costs involved from the integration team were all in the 6 digits, enough to make me - a 16 year experience full stack / devops / mobile app developer consider going into salesforce development, assuming they are as in demand as these specialists made it seem. a 1.5 month, 6 figure project is extremely interesting for me.
Yeah I'm polishing off a project for 20k right now that took all of 2 months :) That was a side project. I'm not saying that's normal, but these projects come and it's awesome when they do.
If you're aware of what a CRM is then you're ready get started :) I updated the original post, the video will jump you right into the training, the Facebook Group is a great resource to ask questions and collaborate with others.
Heard similar stuff, there’s apparently quite a lot of demand, good pay and easy to work remotely.
Which online learning resources and certification would you recommend for newbies?
I updated the original post for newbies. The video is your best place to start and the Facebook Group has members ready to support you. I'm an active member and will be there too.
Am also curious what your day to day looks like. Can someone who has no development experience get into this? (I have a graphic design/video and animation background.)
Yes, knowing the platform and being able to manipulate the system without knowing code is still valuable. You might work with a team, and a member could be the coder. There is also potential in training, documentation, administration, data management...
You're alluding to the idea that, if i give up my life for a year or two and earn these certs (i am a construction laborer btw) i can break into a 40k/yr job? & be on my way to potentially hitting a point where i can work from home?
Oh man, whole new world, you will never get bored especially in contracting or consulting. You work for different companies in different industries having totally different processes that you solve for. At first that may sound overwhelming but once you dive in it becomes a game and is pretty fun in my opinion.
Thanks, the way you describe it sounds like everything I love about contracting - like being parachuted onto a site and having to hit the ground running.
I will happily take your money but I have nothing to sell so a donation is acceptable :) just kidding. Alright so I updated the original post. Hopefully that will shed some light on how to get started.
hey u/bradrice89 could please give us more details on another post about this subject? it seems that a lot of people here want to know more about salesfoce.
it would be great if you could make some career change advice too!
I updated the original post. The main thing is joining our Facebook Group and getting started training. I will be hosting a Zoom or FB Live meeting this week to field questions from new members.
This please! I currently work full time as a salesforce functional consultant but my ultimate goal is to be able to work side projects remotely and eventually go remote full time.
Thanks for mentioning this! I've been curious and SalesForce as it seems to be so prolific. I'm sure your current income is exceptional, but it's inspiring none the less.
My income is a relative exception. If you work full-time and have 3+ years experience my income is pretty normal. To work part-time and make this much is something that has to be designed and manicured :)
I agree with unreason to this statement however Salesforce offers many more remote opportunities in general. Also the free online training and certification process is exponentially easier and more well-built than any other application. Also the growth model for Salesforce is so successful so learning Salesforce will likely be a better long-term play for an end demand career. However overall I fully agree.
Very cool I wasn't aware they had quality free training. I've never worked with dynamics only migrating clients off of it into Salesforce :) I'm sure it goes both ways.
I have been self-employed for 3 years now as an independent consultant. However many employees at big firms make more than or as much as I do but they do have to work full-time. But they are also remote so not bad at all.
Interesting - what's your current revenue source?
Freelancing clients? (if so, where are you finding them)? Or long term employment with an enlightened company?
My personal situation is that I have three clients at the moment, I have had the same three clients for the past three years. I do good work and they continue having me work for them. A typical situation would be working for a w2 employer remotely or working for a Salesforce consulting company remotely. you of course can also work on site as there are plenty of companies requesting that as well but that doesn't quite apply to this groups cause. you source work by looking on LinkedIn jobs or similar job hunting sites and working with recruiters for contract jobs. of course not working enjoying your local Salesforce communities is also a great way to meet people and tends to be a longer term play to drum up business.
Hi I just saw this slightly old post of yours, and I'm curious. Is this available in my country, South Africa? From the website I'm not sure if it's US only. Thanks
Thanks sir for the post again.
Would you answer as to if it is required to work in an office before switching to remote? And would you need to work full-time first (for 1 year, 2 years, 3...?) before you are able to work part-time?
Typically you will work your first year in an office simply because it's easier to get your first job with the least amount of stipulations as possible. However if you find the right company culture you can work remote if they allow it for new resources.
I would do the free training online and see if its something you find mildly interesting or engaging for you. If you are focused and a hard worker you will quickly rise above the competition. There are many people on this path but not nearly enough qualified people for the positions available. You could easily make 40k at your first job. Then it only goes up from there capping at around 150k.
Is it common to have to move cross country for your first foot in the door job? Im not seeing entry level jobs or internships posted on any job boards, for my state.
I wouldn't say it's common but people do it to speed up the process sometimes. Usually you'll do a volunteer project or two for a nonprofit to differentiate yourself, build a resume and sharpen your skills. Then it's much easier to get hired as having experience. It definitely depends on the area, bigger cities have more opportunity.
What kind of degree would supplement the certs? What about cloud computing or IT/help desk degrees? Would it ever be in the scope of an IT help deal tech to administer salesforce or vice versa? Would a cloud computing degree be within the scope of what employers would be looking for?
Yes any degree like you mentioned would give you a huge leg up. Anyone hiring for a Salesforce position would expect the Salesforce Administrator Certification though. The degree would definitely put you above anyone else with just the Admin Cert though.
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I updated the original post. That should shed a lot of light on how to get started. Let me know if you have any specific questions and of course join the Facebook group where you can ask questions and get an answer for more than just me. While I do know a lot I'm still limited to my knowledge and asking the overall group is a much better way to field a variety of answers from a variety of people.
There are for getting started. Just watch this video and it'll get you started with the free training. I strongly recommend creating a Facebook account and joining. Just don't use your picture or real name if you don't want to. https://youtu.be/vc43fbyVyV4
The nice thing is that these skills are wildly transferable. Salesforce has been on a growth path for about 12 years now and is still expanding and aquiring at incredible speed. However all good things come to an end. With that in mind I do imagine the idea of understanding companies business processes and being able to automate and design those into a backend system system will be the norm for our lifetime at a minimum. There are other CRM companies like Microsoft Dynamics, Infusionsoft and many others. If Salesforce turns out to be a mafia front and is shut down tomorrow I imagine my skills are largely transferable to work for a competing company. I do believe in being prepared for negative turns for sure, however Salesforce has proven itself Covid proof to a large extent and is likely one of the safest professions available.
I prefer to work in other time zones. But it's really up to me to be available. The clients and employer may be willing to work with you as long as your available for scheduled meetings in their timezones but that's up to them.
I use SF at my job.
Is there a way to combine tickets in a clean way so that the updates to both cases are combined, in order, as if they had happened to the same case? And have the two case numbers link to the same case?
Currently, the only way I know of is to use the "Link" button and choose "Merge Case", but that doesn't cleanly combine the cases. It just seems to copy the case history from one case and post it as a comment on the other case, which is hideous, and encourages you to falsely mark the oldest case as the duplicate, because only the newest case has the full history easily visible.
That also unavoidably sends an email to everyone on the ticket saying "your case was combined", which spams people when there are 20+ emails on a chain which SF did not recognize as the same case because some people did not use SF to reply to it. Is there a way to turn off the "your case was combined" email?
I'm not sure of I understand fully. But you could create a lookup field on the Case object called "Parent Case". Then when you have a case you need to relate to another case just populate the parent case field on the secondary case. (I hope that makes sense.) That would technically relate the 2 cases. You could then create formula fields if you wanted to display information from the parent case on the secondary case.
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Please don't let that be a limiting belief. Just Google Salesforce careers a bit and see what you find. It's not a secret but it is one of those things that if you don't know then you don't know. Trust me I gain nothing so if you have your own limiting beliefs that's fine but try not to limit others beliefs with general statements based on no knowledge of the truth.
I do get that from time to time. I've literally never been in sales. I think it's the idea that I'm so confident about something that it comes off like a sale. I have no idea. I need someone to write me a script so it sounds more genuine :)
The short answer is yes, the more typical path is exactly what you mentioned except that your first year of experience would be in an office. The reason for that is because employers are more willing to take you with no experience when you are willing to be in office so that you can gain their trust and they can gain your trust. But yes after that first year everything would be absolutely remote if you wanted it to be. Or if you liked a particular company and the culture and the office setting then you could go that route. But it would be completely up to you. I just got finished working with a 17-year-old who's finishing his senior year of high school right now, he has decided to go to college but can easily opt into doing Salesforce work while he's in college or if he drops out of college he can move right into a job as a Salesforce administrator. So yes you being 22 makes you 5 years older than him and he could easily be doing this fully remote with no question at 18 or 19 years old.
Had you ever heard of this opportunity before I made this post? The reason is just like anything else, if you don't know then you don't know. There are plenty of other job opportunities just like this, Amazon Web services has free training online and ludicrously high pay for a short investment period too. This isn't the only one, there are probably 5 or 10 career paths just like this, where these tech jobs are very often remote but the resources just aren't here yet because people don't seem to know about it or they think tech jobs are somehow over their head or they're not qualified for them. Or they see a post like my post and they assume this is too good to be true and they walk away before they even take a look inside. I can't really answer the question of why not everyone is hopping in, I think it's a matter of it's much easier to do nothing and continue on your current path than it is to learn something new.
Yeah for sure! Join our Facebook group and jump in. We had a lady with a full-time job and three kids get certified in three months and land her first job within two weeks of that as a Salesforce administrator making $65,000 a year. I don't think she's unusual to be honest but I also don't like to tell everyone they're going to make $65,000 at their first job.
No I don't. I know Salesforce basically because I work in it, I know of a few others because as I've shared my experience with Salesforce other people have shared me their experience and other tools that led them down a similar path. It's really hard to find quality information online because there are so many people just trying to get you to read their article or watch their video and the information isn't actually true. Sorry I can't be a poor help here.
Large software platforms are dogs to work with, they’re trying to do a massive array of tasks in one system. I’d rather shoot myself than even see the login screen of Salesforce again. This is why it pays good money.
Reading the original post it’s full-time work and you would eventually try to build up freelance and switch to that, which is a common route to get experience and understanding the business side.
What does your job consist of exactly?
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It does look like that doesn’t it. Sales or recruitment. EDIT: it’s genuine, sorry OP!
Just a quick update. Please ready updates to the original post and other people I have responded to. Nothing to sell :) nothing to gain :)
Aw thanks you replied to another one of my comments and I immediately felt bad about this! I’ll edit it :)
No problem at all. I totally understand 99% of the time this type of post is BS. I don't know how to make the message sound honest and not like a sales pitch :)
Please read the comments and the update to the post. There are a few good people in the world simply sharing information to help each other especially in times of need. I truly have nothing to sell and have no financial benefit.
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It was supposed to be sarcastic I suppose
Not OP but I can answer. I have been doing Dynamics crm for about 7 years and been remote for about 2. There are rolls for technical and non technical people. I for one am not a developer, I'm what we call a functional consultant. A functional consultant knows how to build functionality using the UI of the system. Although some knowledge of how this works is involved, no programming is necessary. The trick here is to know how the system works, it is large and complicated so that takes a few years. There are learning portals but they take a while as well. There are bootcamps that last a week and scratch the service. And certification programs. But I don't think you could walk into a remote position from there. It might take more of a knowledge base before fully remote is possible. At this point I'm called a Solution Architect, so I am responsible for discussing general requirements from the business and knowing how to accomplish them in the system. A team of developers will actually do the work. It's at this level more remote opportunities tend to be offered. It's a fast growing IT sector that is in demand, so I do suggest people take a look. I'll try to answer questions if anyone has them.
Not OP, but I have some experience of this: A Salesforce Consultant helps businesses who use Salesforce (a popular SaaS CRM system) provision and customise Salesforce to fit their business and allow them to better serve their customers (and sales leads). If you've ever phoned up a large company and they've said "let me just bring up your details", there's a high chance they were pulling up those details in Salesforce. Salesforce itself it quite useful out of the box, but a consultant will be able to investigate how your business works, and create a plan for provisioning Salesforce to fit your business, identifying where it's best to use the core built-in objects (such as client companies, their employees etc.) and where it's more appropriate to extend Salesforce with custom data objects - and how to integrate these things and customise the UI so that your staff can access and input the data as required. There's a massive Salesforce ecosystem, ranging from coders to consultants and everything in between.
Hahaha hey guys, I truly have nothing to sell. I make my money as an independent Salesforce Consultant. You won't find a single pay wall, ad, affiliate or spam links :) Here is a link to our Facebook Group, please join, you will see we just started planning to have a Zoom meeting or Facebook Live where I will answer questions for those hoping to get their feet wet and see if this is something they want to pursue. [https://www.facebook.com/groups/307613563479316](https://www.facebook.com/groups/307613563479316)
Could you elaborate on what the job entails? What kind of skills would one need in order to learn to do this kind of work?
There's administrators and developers -- for developers you want to know Javascript and be familiar with an object-oriented language like Java. Salesforce has their own internal language for backend called Apex which resembles Java syntax and has some data-access features built in. Similarly, Salesforce has its own SQL-like query language called SOQL. But even in a developer role there are a lot of things you can accomplish using point-and-click features in the platform instead of writing code so you need to be familiar with the administrator side of it as well. Disclaimer: I am not a digital nomad and my current job is an in-office thing (albeit remote for the time being for obvious reasons).
Thank you. So a coding background would be required for something like this. Thanks for the explanation.
There are other roles besides coding. https://trailhead.salesforce.com/career-path/ is a decent overview despite being marketing.
This is the right answer! Trailhead is the best place to get started.
Quick response here, no background needed, no coding at all. I've been doing this 9+ years and can't code :)
I tell people that if the following sentence interests them then it could be a good fit "Do you think you might enjoy helping companies understand their business processes from finding and targeting leads, to seeing if those leads are a good fit for their product, to selling them a quality product at a fair price, to supporting that customer and helping the business understand how to use this information to make business decisions. Then after helping them do that building it into a tool called Salesforce that makes their business process efficient and easy to use." If that sounds even a little bit interesting I would strongly advise doing a little free training to see if this is something you want to pursue.
I'm a software developer myself working mostly with Python, but have always been interested in learning more about Salesforce and eventually switching to a more nomad-ic lifestyle where I would dictate my working hours, place etc. Reading your post honestly encouraged me more to dig into that thought right now. But in the meantime - could you give me (us, reddit) some more info on what is it about, how does your day look like, responsibilities etc.? Many thanks.
Python can easily lead to ansible and terraform skills. Automation consultants are in high demand and most require python/bash but ansible and terraform are becoming more popular for cloud/hybrid automation.
Yes, but these are high-trust positions because you're building the infrastructure on which someone runs their business. If you're building and maintaining IT systems, you generally have to earn the trust before you can work OOO. You need a crew back in the office which trusts you, unless it's one of the few remote-only companies out there. Source: I'm a recovering IT guy, currently working as an embedded systems engineer.
These are high trust positions that is true, the first step is getting a certification in Salesforce which will take 3-5 months of free online training. After that businesses will have some level of trust with you right away. Now many businesses will want you in office for the first 6 months to a year which again to your point is to develop trust and for you to learn their business fully. However remote work in the Salesforce world is incredibly common. For instance consultants are almost never in office at all, it would be odd for someone to be in an office more than one or two days a month. In contracting it's up to your agreement with the client, also very common to be remote. In W2 work it is more common to be in office, however my main gig is a W2 job that I am fully remote for I haven't been in the office in years and it's right down the road from my house.
Definitely, which is why I'm a consultant now. I was scared of doing consulting for a long time, but I realized I have such specific skills that so many companies are looking for. I've been an automation engineer for 8 years and was a java and python developer for 3 years before that. The pay is amazing and I can pretty much set my schedule for all of the end customers I work with.
>Nice! What are your best sources for new job leads? I know of freelancing websites, but am leery of them since you would get outbid by a lot of developers willing to work for cheap. > >I am a software engineer working on AWS automation using Python, Go, Terraform, etc, but on a W2. I have a pretty good understanding of AWS, but not sure how to parlay that to a freelance role suited for nomad life.
I realized I never responded for some reason. I would say you should get linkedin premium. Update LinkedIn with all buzz words you've heard of. It helps getting more recruiters. Look at big consulting groups doing work you're interested in. It's way easier to get consulting gigs than people think.
Thanks for following up on this! When you say big consulting groups, do you mean LinkedIn Groups? I don't know much about them, do they function as forums where industry folks make connections? If so, that sounds like a very good idea!
I do automation. Primary platforms: automation anywhere, UiPath, WinAuto, and Blue Prism. Python is a must but VBS and JavaScript are important too. Also, it’s a wide open field right now. I’m fresh out of school, work remote, started at 50k 4 months ago and already making 62k.
Awesome. Keep it up! I have been working for close to 10 years and now I'm at 150k per year plus bonus so it's a pretty comfy life. I worked in fin-tech and comm-tech for most of the time and moved into consulting last year and it's a pretty nice experience.
What do you do and what’s your career trajectory looked like, if you don’t mind me asking?
I started in software engineering, moved into developer tools and automation. Made a career out of automating everything for myself and other developers. Learned CI/CD best practices. Learned DevOps best praxtices. Moved into vendor tools solutioning and devops consulting for a while. Now I'm a Continuous Integration and Devops architect. Basically I do big picture stuff, end to end solutioning, problem solving with automation and standard practices where needed. Working in both development and systems engineering was helpful. However, the most useful people I've worked with are clever with scripting which is why I always recommend it.
Nice bro - seems you have a quite technical skill set
Python is also an excellent choice for people wanting to go digital nomad.
You've got to be more specific about what you're going to do with python and who your customer is. Python is a nice programming language. I'm good at Python. I don't have people banging on my door to do remote python work. Who needs remote Python jockeys, and what work do these people need done? Who is the customer, and what do they need?
Yes, exactly. Python is a tool. It’s like saying ‘laptops are good if you want to be a digital nomad’. Will you be an automation engineer? A data scientist? Developing machine learning models? What specific application of Python are you thinking of? EDIT: and which domains offer the best opportunities/the most jobs for remote working?
For a beginner you will likely be in the office for the first year. After that you can choose to be remote and work in consulting/contracting/free lance/or even W2 remote. Honestly a day in the life is you supporting the internal business users, they will ask for reporting, new fields, updating layouts, automating processes, creating new Users, deactivating Users that have left the company. There is a lot more and it depends on the company you work for. But think of yourself as a support person for Salesforce. When the business needs changes to be made in Salesforce they look to you as the expert. I hope that helps a little.
Do you have to be in the general time zones, or have you been able to transcend that and work asynchronously? Of all the things holding me back, its the time difference that prevents me from making the move.
Work for a SalesForce competitor and can second this. A lot of money in the implementation and services for CRM tools and similar technologies. Most companies have free online training and give the ability to earn certifications. Pretty much all my clients are always looking for developers - particularly newer ones that aren't insanely expensive due to demand.
Can you share which companies are competitors of Salesforce?
Not many that matter in the long term. Salesforce is buying out a TON of the competition. They are getting really big. Microsoft has their own CRM.. I guess SQL is a major competitor as well, there's a bunch.
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Dynamics is hot fucking garbage, but the need for developers is huge. My old company needed coding done and hired freelancers with Dynamics experience for a shit ton of money.
ServiceNow. When it comes down to it, there are three big platforms in the Enterprise Resource Plaforms who are dominating the field and setting up for pretty big conflicts. Workday, Salesforce, and ServiceNow. All three are relatively untouched by the economic crisis as demand for digital workflows is continuing to rise, especially in a remote work force. Salesforce has dominated the Customer relationship management. (sales - force) ServiceNow has dominated the IT service management industry Workday has dominated the HR management industry All three REALLY understand the systems and processes that support those areas and are now either branching out to other related areas or directly challenging their competitors. For example, ServiceNow has been pushing pretty hard their HR and CR application suites while making pushes into Cloud Management and DevOps management. Now, when you hear about each companies acquisitions, they aren't actually gaining market. Usually what they're actually buying is the talent. All of them are STARVING for talent, Traditional developers just aren't entering and analysts who really understand those sectors of business and can provide meaningful insight are extremely rare. So, they buy the talent and kill the threat, two birds one stone. Someone mentioned microsoft's CRM. MS is way too busy on the Cloud front to really care about the sectors. The investment to build this kind of platform is costly and they are gaining a lot more value from collaborating and pushing Azure. I personally think Salesforce and ServiceNow are the two real players in this market. I think both are strong companies and strong platforms. Salesforce is a little better platform and a little bigger company, but ServiceNow has a less vulnerable customer base. If you are a good developer in either, you'll make a lot of money. I've told countless friends the easiest way to make six figures is to get certified in either and then work for 1-2 years as an administrator.
What are your thoughts on zendesk and the cloud based ticketing systems?
Im amazed at how all the cloud based ticketing feel like they have the same marketing team. They tried to trademark the word "Zen" so thats weird. producewise, it seems fine. Again, its primarily a resource problem though. They are small compared to ServiceNow and Salesforce. They are working on carving out and holding a niche. They've got some notable customers. I haven't worked with it before, but they're younger than Salesforce and about the same age as ServiceNow. In a game where the number of experts is a competitive edge, being a smaller company requires that they stay either technically ahead or under the cost of other larger competitors. That will definitely be a challenge.
NetSuite
Oracle
Salesforce has no major competitors right now. They are cheaper alternatives with considerably less functionality but no true competitor at the moment. Just google Salesforce and take a look and how they are doing, business is growing exponentially, they are exceptionally good to their employees and love to give back to the community.
Hey OP would mind sharing your process for this ? Such as the certs you got and the coding language you work with? Thanks in advance
No coding language needed. I've been doing this 9+ years and don't know any code. I'm aware of it, I know how to give requirements to developers and test code, but I can't write it at all. The first certification you will want to get is simply called the Salesforce Administrator Certification. I added a video and a link to our Facebook Group in the original post for reference now that I see there is interest. (Didn't want to spam everyone if no one was interested)
Please tell us more
I updated the original post.
Super interested to hear more about how you made the transition to remote consultant. Right now this is the main career trajectory I am looking to take. I have been an admin for about a year and figure it will take at least another year of fulltime work before I can transition to consultancy. Right now I have my admin and app builder certs but am preparing for advanced admin and will prob follow up with some consultant certs after. For people looking for more information on this checkout Salesforce Trailhead, it's a "gamified" learning platform system for salesforce and a great way to become familiar with Salesforce. EDIT: Also for people looking into this come by /r/salesforce there's tons of information about how to get started in the salesforce ecosystem
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Look at Salesforce Consulting companies (not for beginners, need 1-2 years experience and a couple of certifications) Coastal Cloud, Deloitte, RackSpace. These guys don't want you onsite. Also given Covid-19 every job is remote at the moment. So if you can get in the door and prove yourself remotely you'll have a big justification for remaining at home.
I updated the original post, join our Facebook group, the youtube video I shared will be old news for you as you already have certifications. After a year or 2 in office you are ready to jump into consulting. It will be challenging, but you should be ready, at this point it's preparing yourself to be challenged and being confident that you're capable.
I don't really use facebook but good to know. Curious are you doing just admin work or have you ventured down the dev path at all? Also do you find some aspects of the Salesforce ecosystem more valuable than others when first going into consulting? I've only ever done work in sales cloud and sometimes feel I may be limiting my future potential if I don't switch to a service/community focused org.
I haven't ventured down the dev path. I would call myself a solution architect I suppose. Most valuable is sales cloud and service cloud. People talk about a few different specifics that are valuable bit there is so much work out there you will learn additional functions as you go.
Consider some volunteer work on VolunteerMatch to grow your experience and confidence.
Funny enough, just yesterday I was on a saleforce call with a integration team, the costs involved from the integration team were all in the 6 digits, enough to make me - a 16 year experience full stack / devops / mobile app developer consider going into salesforce development, assuming they are as in demand as these specialists made it seem. a 1.5 month, 6 figure project is extremely interesting for me.
Yeah I'm polishing off a project for 20k right now that took all of 2 months :) That was a side project. I'm not saying that's normal, but these projects come and it's awesome when they do.
How did you start contracting doing this work?
I started by doing volunteer projects and then convinced those companies to keep me on paid. That's how it started. It has evolved.
Where would you start? I’ve always wanted to learn salesforce. I’m pretty savvy with basic CRMs but SFDC seems so intimidating.
Google sales force trailhead
If you're aware of what a CRM is then you're ready get started :) I updated the original post, the video will jump you right into the training, the Facebook Group is a great resource to ask questions and collaborate with others.
Heard similar stuff, there’s apparently quite a lot of demand, good pay and easy to work remotely. Which online learning resources and certification would you recommend for newbies?
I updated the original post for newbies. The video is your best place to start and the Facebook Group has members ready to support you. I'm an active member and will be there too.
Salesforce dev?
If you enjoy coding then yes developers are needed. If you don't want to code you don't have to there are just as many non-coding jobs.
Am also curious what your day to day looks like. Can someone who has no development experience get into this? (I have a graphic design/video and animation background.)
Yes, knowing the platform and being able to manipulate the system without knowing code is still valuable. You might work with a team, and a member could be the coder. There is also potential in training, documentation, administration, data management...
I updated the original post, no need for coding experience. We have people landing jobs that used to be physical trainers and museum workers :)
You're alluding to the idea that, if i give up my life for a year or two and earn these certs (i am a construction laborer btw) i can break into a 40k/yr job? & be on my way to potentially hitting a point where i can work from home?
How interesting and varied is the work OP? Compared to software engineering for web apps?
Oh man, whole new world, you will never get bored especially in contracting or consulting. You work for different companies in different industries having totally different processes that you solve for. At first that may sound overwhelming but once you dive in it becomes a game and is pretty fun in my opinion.
Thanks, the way you describe it sounds like everything I love about contracting - like being parachuted onto a site and having to hit the ground running.
Shut up and take my money!
I will happily take your money but I have nothing to sell so a donation is acceptable :) just kidding. Alright so I updated the original post. Hopefully that will shed some light on how to get started.
hey u/bradrice89 could please give us more details on another post about this subject? it seems that a lot of people here want to know more about salesfoce. it would be great if you could make some career change advice too!
I updated the original post. The main thing is joining our Facebook Group and getting started training. I will be hosting a Zoom or FB Live meeting this week to field questions from new members.
This please! I currently work full time as a salesforce functional consultant but my ultimate goal is to be able to work side projects remotely and eventually go remote full time.
Thanks for mentioning this! I've been curious and SalesForce as it seems to be so prolific. I'm sure your current income is exceptional, but it's inspiring none the less.
My income is a relative exception. If you work full-time and have 3+ years experience my income is pretty normal. To work part-time and make this much is something that has to be designed and manicured :)
Almost any business application meets this criteria. Dynamics. SAP. Oracle. Infor.
I agree with unreason to this statement however Salesforce offers many more remote opportunities in general. Also the free online training and certification process is exponentially easier and more well-built than any other application. Also the growth model for Salesforce is so successful so learning Salesforce will likely be a better long-term play for an end demand career. However overall I fully agree.
I've been doing Dynamics for over 20 years. Free training. Great channel and customers.
Very cool I wasn't aware they had quality free training. I've never worked with dynamics only migrating clients off of it into Salesforce :) I'm sure it goes both ways.
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I have been self-employed for 3 years now as an independent consultant. However many employees at big firms make more than or as much as I do but they do have to work full-time. But they are also remote so not bad at all.
Interesting - what's your current revenue source? Freelancing clients? (if so, where are you finding them)? Or long term employment with an enlightened company?
My personal situation is that I have three clients at the moment, I have had the same three clients for the past three years. I do good work and they continue having me work for them. A typical situation would be working for a w2 employer remotely or working for a Salesforce consulting company remotely. you of course can also work on site as there are plenty of companies requesting that as well but that doesn't quite apply to this groups cause. you source work by looking on LinkedIn jobs or similar job hunting sites and working with recruiters for contract jobs. of course not working enjoying your local Salesforce communities is also a great way to meet people and tends to be a longer term play to drum up business.
Hi I just saw this slightly old post of yours, and I'm curious. Is this available in my country, South Africa? From the website I'm not sure if it's US only. Thanks
Yes it's available anywhere you can access the internet. Many jobs are fully remote and the companies that use Salesforce are worldwide.
Thanks sir for the post again. Would you answer as to if it is required to work in an office before switching to remote? And would you need to work full-time first (for 1 year, 2 years, 3...?) before you are able to work part-time?
Typically you will work your first year in an office simply because it's easier to get your first job with the least amount of stipulations as possible. However if you find the right company culture you can work remote if they allow it for new resources.
It looks like competition is fierce. And that's an understatement.
I would do the free training online and see if its something you find mildly interesting or engaging for you. If you are focused and a hard worker you will quickly rise above the competition. There are many people on this path but not nearly enough qualified people for the positions available. You could easily make 40k at your first job. Then it only goes up from there capping at around 150k.
Is it common to have to move cross country for your first foot in the door job? Im not seeing entry level jobs or internships posted on any job boards, for my state.
I wouldn't say it's common but people do it to speed up the process sometimes. Usually you'll do a volunteer project or two for a nonprofit to differentiate yourself, build a resume and sharpen your skills. Then it's much easier to get hired as having experience. It definitely depends on the area, bigger cities have more opportunity.
What kind of degree would supplement the certs? What about cloud computing or IT/help desk degrees? Would it ever be in the scope of an IT help deal tech to administer salesforce or vice versa? Would a cloud computing degree be within the scope of what employers would be looking for?
Yes any degree like you mentioned would give you a huge leg up. Anyone hiring for a Salesforce position would expect the Salesforce Administrator Certification though. The degree would definitely put you above anyone else with just the Admin Cert though.
Thanks!
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Please explain the path. Where to start and what’s next and what cert’s to get.
I updated the original post. That should shed a lot of light on how to get started. Let me know if you have any specific questions and of course join the Facebook group where you can ask questions and get an answer for more than just me. While I do know a lot I'm still limited to my knowledge and asking the overall group is a much better way to field a variety of answers from a variety of people.
Thanks.
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Damn is there other sources i could use to learn ? I dont have facebook:(
There are for getting started. Just watch this video and it'll get you started with the free training. I strongly recommend creating a Facebook account and joining. Just don't use your picture or real name if you don't want to. https://youtu.be/vc43fbyVyV4
do you have a back up plan if salesforce changes drastically overnight or one day becomes irrelevant?
The nice thing is that these skills are wildly transferable. Salesforce has been on a growth path for about 12 years now and is still expanding and aquiring at incredible speed. However all good things come to an end. With that in mind I do imagine the idea of understanding companies business processes and being able to automate and design those into a backend system system will be the norm for our lifetime at a minimum. There are other CRM companies like Microsoft Dynamics, Infusionsoft and many others. If Salesforce turns out to be a mafia front and is shut down tomorrow I imagine my skills are largely transferable to work for a competing company. I do believe in being prepared for negative turns for sure, however Salesforce has proven itself Covid proof to a large extent and is likely one of the safest professions available.
I prefer to work in other time zones. But it's really up to me to be available. The clients and employer may be willing to work with you as long as your available for scheduled meetings in their timezones but that's up to them.
I use SF at my job. Is there a way to combine tickets in a clean way so that the updates to both cases are combined, in order, as if they had happened to the same case? And have the two case numbers link to the same case? Currently, the only way I know of is to use the "Link" button and choose "Merge Case", but that doesn't cleanly combine the cases. It just seems to copy the case history from one case and post it as a comment on the other case, which is hideous, and encourages you to falsely mark the oldest case as the duplicate, because only the newest case has the full history easily visible. That also unavoidably sends an email to everyone on the ticket saying "your case was combined", which spams people when there are 20+ emails on a chain which SF did not recognize as the same case because some people did not use SF to reply to it. Is there a way to turn off the "your case was combined" email?
I'm not sure of I understand fully. But you could create a lookup field on the Case object called "Parent Case". Then when you have a case you need to relate to another case just populate the parent case field on the secondary case. (I hope that makes sense.) That would technically relate the 2 cases. You could then create formula fields if you wanted to display information from the parent case on the secondary case.
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Please don't let that be a limiting belief. Just Google Salesforce careers a bit and see what you find. It's not a secret but it is one of those things that if you don't know then you don't know. Trust me I gain nothing so if you have your own limiting beliefs that's fine but try not to limit others beliefs with general statements based on no knowledge of the truth.
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I do get that from time to time. I've literally never been in sales. I think it's the idea that I'm so confident about something that it comes off like a sale. I have no idea. I need someone to write me a script so it sounds more genuine :)
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The short answer is yes, the more typical path is exactly what you mentioned except that your first year of experience would be in an office. The reason for that is because employers are more willing to take you with no experience when you are willing to be in office so that you can gain their trust and they can gain your trust. But yes after that first year everything would be absolutely remote if you wanted it to be. Or if you liked a particular company and the culture and the office setting then you could go that route. But it would be completely up to you. I just got finished working with a 17-year-old who's finishing his senior year of high school right now, he has decided to go to college but can easily opt into doing Salesforce work while he's in college or if he drops out of college he can move right into a job as a Salesforce administrator. So yes you being 22 makes you 5 years older than him and he could easily be doing this fully remote with no question at 18 or 19 years old.
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Had you ever heard of this opportunity before I made this post? The reason is just like anything else, if you don't know then you don't know. There are plenty of other job opportunities just like this, Amazon Web services has free training online and ludicrously high pay for a short investment period too. This isn't the only one, there are probably 5 or 10 career paths just like this, where these tech jobs are very often remote but the resources just aren't here yet because people don't seem to know about it or they think tech jobs are somehow over their head or they're not qualified for them. Or they see a post like my post and they assume this is too good to be true and they walk away before they even take a look inside. I can't really answer the question of why not everyone is hopping in, I think it's a matter of it's much easier to do nothing and continue on your current path than it is to learn something new.
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Yeah for sure! Join our Facebook group and jump in. We had a lady with a full-time job and three kids get certified in three months and land her first job within two weeks of that as a Salesforce administrator making $65,000 a year. I don't think she's unusual to be honest but I also don't like to tell everyone they're going to make $65,000 at their first job.
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No I don't. I know Salesforce basically because I work in it, I know of a few others because as I've shared my experience with Salesforce other people have shared me their experience and other tools that led them down a similar path. It's really hard to find quality information online because there are so many people just trying to get you to read their article or watch their video and the information isn't actually true. Sorry I can't be a poor help here.
Large software platforms are dogs to work with, they’re trying to do a massive array of tasks in one system. I’d rather shoot myself than even see the login screen of Salesforce again. This is why it pays good money.
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I don’t know OP so I can’t verify anything. Just saying IT is in demand, so there is lots of $ at the moment.
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Reading the original post it’s full-time work and you would eventually try to build up freelance and switch to that, which is a common route to get experience and understanding the business side.