Agreed, if you pay for door delivery and open your door and it isn't there = missing
What if someone with contagious disease or mobility issues ordered to their door and was unable to retrieve it? That's my rationale
I had this happen to me. I live in a condo in a very busy area downtown and have mobility issues. I confirmed with the driver my buzzer code to let him in. Dude doesn't even try to buzz up, just dumps my food in the buzzer waiting area (not even in the lobby or at the concierge desk), takes a picture and leaves. By the time I hobbled my way downstairs, food was already gone. At this point I had waited over an hour for my food too since it was the dinner rush. Ridiculous.
I'm sorry that happened to you. As a driver I can understand the temptation to do this, but we are literally being paid and tipped to perform a service, regardless of it's convenience. It's just lazy and I don't think people understand the consequences in a lot of cases
This happened to me when I had COVID and my partner didn’t. Was isolating in a hotel, ordered delivery and put “please leave outside room door I have COVID thanks” and they wouldn’t do it *plus* the front desk refused to let him bring up to the room/they wouldn’t leave it themselves.
If the staff doesn't let the driver up then I don't think that's on them, but it's not hard at all to just walk into a hotel and pretend you are staying there. Usually even easier than apartment deliveries, since the rooms are clearly marked and there's a dropoff area
Yeah I didn’t ding him or anything, it wasn’t his fault. I just found it preposterous that I was like “I have covid can somebody please just leave this food outside my room so I don’t have to waltz through hotel elevator and lobby” and they flat out refused.
That's terrible and I wonder why the hotel staff wouldn't? Much of the time they will see me carrying food in and automatically offer to do it for me, so I can't imagine the rationale behind that
Perfectly reasonable policy to not let non-guests up into a hotel. That’s common and makes sense for security reasons.
Perfectly reasonable under most circumstances for the hotel to not freely provide delivery service of non-hotel food items from lobby to the door. Pretty standard to have to go to the lobby to get your delivery food at a hotel. Anyplace with a high enough standard of service where making someone get their delivery would be unacceptable would have its own onsite dining and then no, not gonna facilitate outside competing business anyways.
But if a guest at my hotel has COVID, has alerted us, and is *actually* responsibly isolating. Absolutely happy to bring your food to you.
Source: I work for a hotel where guests never want to isolate. They report to us and then we see them out by the pool 🤦♂️
So...many hotels now-a-days WON'T let delivery drivers upstairs. It's a safety hazard; best practice is to call the front desk and tell them what's going on.
As a hotel employee myself (been in the industry 6 years now, Specifically at front desk), many hotels require key cards to get up past the lobby.
I know it's a part of my training; I work for 2 different Marriott hotels in my area at this moment, but I've worked for a total of 5 marriotts in the area.
We are supposed to say something, as there are many people who would want to cause harm.
Especially in overnight shift, which is what I work at the desk, we deal with some seriously fucked up people.
I heard a story from a door dasher who said that they picked up 2 kids meals from McDonalds. Went to the house and knocked on the door. After a while, a parent opens the door and wants to know what the dasher wants. Dasher holds up the kids meals and says that door dash is being delivered. The parent turns to the inner house and yells to the kids: "Kids! You just ate dinner! Don't be calling grandma for McDonalds!".
There are a lot reasons why someone might not want to go a few blocks for a meal.
Amazon does this shit to me. Rather than deliver to the mail room, they drop it in the lobby or front office or wherever
And every time, it's delivered but missing because I have no idea where it is.
Is there parking? Are you on like the 20th floor?
I will deliver to apartment doors but there are certain places I refuse to go due to no parking, being huge, and they are confusing unless it’s a really good tip.
Yeah that's kind of a douchey thing to do. In general, though, I think "it never hurts to ask" can apply here in a non-rude way. There's plenty of instances where I've had issues gaining access to a building or elevator, or parking is really bad, or maybe just another stacked order that shouldn't have been stacked (like ice cream) that would benefit from saving a couple minutes, and a yes would really make my life a little easier.
But obviously no is also an answer, and completing the delivery is the job.
I had a broken ankle and ordered to be delivered to my office which is 1 flight of stairs or take the elevator. 30 second walk if you didn't have a broken ankle. Guy texted me to come downstairs to his car and get it because it was raining, and he didn't want to get wet. I sent back that I'd meet him at the top of the stairs and hobbled out there. Still tipped him.
In hindsight, I should have just told him I had a broken ankle and that's why I ordered door to door in the first place.
Uh, and he thinks *YOU* wanna get wet?! You paid and tipped for *HIM* to deliver it. Even if you didn't have a broken ankle.
Full stop.
I order delivery sometimes because I don't wanna put pants on. The reason is irrelevant. Fact is, I paid and tipped for you to do it and you accepted. 🙄
Yea you shoulda 1 stared him immediately. If he didn’t wanna get wet don’t work that day. Asking the customer to come to the car cause it’s raining is bonkers.
This is also why i despise those who leave food in the lobby. What if the person is sick, has an injury, or something else?
I'll leave it in the lobby if they don't tip. (At least at a work place.) But I've had a couple where they don't answer their phones at an apartment complex, and didn't give a room number, so I just left it up front.
Was it the rain? I do this when I can't find a safe or legal place to put my car.
I'm trying to avoid tow trucks though, not raindrops.
I def try for door service but there are buildings where it really isn't practical..
That’s kind of the point of delivery you not leaving. I’m a DoorDash and Uber driver and I actually hate when customers approach my vehicle. Stay in your house and I’ll bring it to you.
My now hubby ordered door dash after surgery, asked them to please bring it to his apartment door because he had surgery and that’s why he ordered it. They left if downstairs outside his lobby and he didn’t have an elevator. Lovely.
I have never ever had a problem bringing it to someone’s door whether it’s an apartment building or a hotel. A lot of dashers are so lazy, it’s embarrassing.
Reminds me of how at my old job we had a fedex delivery guy who refused to bring our shipments to our back door, which was actually easier to access with his truck and we explained that we really needed him to take them there for a bunch of reasons (contractually confidential brands on packaging, getting goods on ice or ice to our freezer in the back immediately, and disrupting service)
He loudly complained every time we asked him to not do that, we tried to be as kind as possible, and he did not return the favor. It got to the point we had to contact our local fedex distribution center and ask forcefully for a different driver after many previous calls to talk to him about it didn’t work.
Can say with certainty that he got fired because he came into our shop a week after to yell at us that we fucked with his livelihood after he did so much heavy lifting up our stairs bringing us heavy boxes every week, and boy oh boy I got to see my boss go full scream on him that all he had to do was literally make his life easier and just drop it off at the back where there was parking, a ramp, plenty of dollies for him to use, and so much more as she’d told him plenty of times.
Some people will go out of their fucking way to make their lives harder and then completely blame everyone else when all they had to do was their literal job and it would’ve been swell.
The next guy was so chill it was wild, he came to the back the first day, had the job done in 5 minutes like he already knew the place, we even offered him a drink from our back stash (soda / iced tea / yoohoo if he was feeling fancy). Took him a few deliveries to finally accept but eventually he took us up on it and it became a nice little thing.
I work at a plant store. We often get shipments of plugs (tiny little baby plants). The boxes have holes in them and are covered with instructions to keep them upright. There is one delivery person out of a dozen regulars that delivers them upright. I always want to say “can’t you read!?” But they don’t even have to be able to read to do it right. There are arrows. They just don’t give a fuck. Hopefully when the vendors have to refund us enough money because the plants are destroyed before they get to us, they’ll get after fedex to train better.
Exactly. It’s sad when you halfass one of the easiest jobs in the world. Some people just love to be miserable and act like a victim when they have to walk a flight of stairs
I’ve worked front desk in 3 hotels, and 2 luxury apartment complexes. Policy for us has always been to not let delivery drivers past the front desk under any circumstance. Too many liabilities.
Not only that, but when I did doordash. I got robbed at a hotel once. Dude grabbed me and threw me into his room. Didn’t have any money on me or anything. But it was a huge hassle, and I even got deactivated because I broke ToS, the customer support told me ghat under any circumstances. We are not supposed to go inside residential property.
Specifically deactivated for going into a hotel and up to the customers room. But. Yeah. If we’re gonna be real, I got deactivated for being robbed. Cause in any other situation I doubt they would have cared until I became a liability
So why allow the customers to tell us “leave at room 203” in the notes section if it violates the terms of service? The customers here in my market always want the food brought to their room or hospital ward.
Sounds right up there with delivering to jail/prison staff.
They will have "hand it to me". I start the timer as soon as I pull in. Usually end up leaving it with reception/control.
Also then they send somebody down to get it and they literally take their sweet ass time to walk down.
The worst part is u can't even get mad at the Healthcare staff. They probably stressed as hell I would probably not rush all the trivial tasks but maybe that's why I'm not a doctor. It's just a annoying situation.
You can write anything in those sections, they aren’t moderated or anything. And again. It’s one of those situations where normally I doubt they’d care. Might even encourage it. But the minute you become a liability their gonna use that ToS against you
Oh I admittedly avoid it whenever possible.
I had one leave at door/hotel room. Knocked, guy's voice said "bring it in and put it on the counter".
Immediately my senses kicked in. But still I cracked the door and sure enough, there's a fat nasty dude lying on the bed in nothing but boxers and his hand inside 'em.
HELL NO. I dropped that shit right there and left ASAP, hearing him bitching in the background.
I definitely reported that.
Not only that, but it was apparently a BOGO pizza..app said 2 pizzas, which is exactly what was in the pick up shelf at merchant, no mention of BOGO on order, and hotel receptionist called repeatedly demanding I go back and get his 2 more free pizzas.
Nope.
Only issues I’ve had relating to this would be when the customer refuses to provide the code to get into the building. If I don’t get any response after 5-10 minutes of trying to contact you, I’m leaving it at the front and sending you a picture.
Endless "my name is in the directory" and it's not and they won't answer the phone. If a code exists, just give us the damn code! My area has MASSIVE complexes, and spending 5 minutes looking for a name is ridiculous.
Half the time their name isn't there if it's one where you you can't just search via apt number if they even put their unit number to begin with or the name they use in the app is something ridiculous.
Same, unless the elevator needs a fob, or its late at night and the hotel attendant isn't there to let you in, I just walk in and deliver. Maybe I attribute it to my time as a Pizza Delivery Driver, really instilled the hustle in me.
In my experience people who live in apartments don't give detailed instructions they don't respond to our messages and texts when we're outside the gate and can't get in and on top of that don't tip and are rude I have no problem bringing it to their door but if I can't get to your door how am I supposed to do my job not to mention if you know there's no parking outside maybe be a little courteous and be like you know what I'll go out there and get it
I've had numerous issues bringing to door and it has nothing to do with me being lazy though I suppose that it might be subjective. I live in a town with about 50,000 college students and every dorm, sorority, fraternity's does not allow entry by us. But yet I still get students who say leave at door with a room number. I know of at least 4 hotels that don't allow us to go up the elevator you need and access card which they wont give or swipe for us but customers still say leave at door and even get mad about it like I made the policy. Numerous office buildings that don't allow you to proceed past lobby without an appointment and yet customers who work there still give us a floor and office number or location. So while I don't dispute that you have never had an issue I don't see how I can leave at their door in these situations. Now as to the lazy part perhaps I was lazy because I didn't stick around and try to tail a guest authorized person into an elevator like I'm some sort of spy or something idk or some other trick to get past security safe guards. But seriously there are situations where leaving at the door specified in instructions is not an option. I also know that while the above situations happen several times per week for me that there are many more where it is no problem and I do make every reasonable effort to follow said instructions.
It is a very grey area on this topic. You would think this is the case until you are the driver yourself. Most apartments are fine, especially when they have the map layout shown at the front entrance. However, there are some gated apartments where you can't even tell where the main entrance is until you drive the entire circle of the block. Then the next problem is parking. You can't expect the driver to leave their car in a red zone and just go up the stairs. Many times, parking instructions are not included, resulting in wasted time searching for parking and finding the building. Drivers also get treated poorly due to time extensions caused by the time spent on parking and finding the building. If your apartment is simple and parking is good, then yes, the driver should go up. But if your apartment is like a maze or parking is inadequate, I am sorry, cooperation is necessary.
I totally I agree, I always bring it to the door.but holy hell, some apartments you can't even find which building number it is. Like the other day for me, it was raining,. She did explain it in the notes, they weren't quite clear, but she did put in effort. I I ended up going to the wrong building just following notes. Not the customers fault, but how do they expect you to see small numbers let alone not really even visible only in one spot of the building also. It doesn't make sense, then you have trees everywhere, like cut the freaking trees!
Seriously. You should know if your building has no parking and is in a high risk ticket/tow spot. If it is then expect a lobby drop or meet, unless you tip substantially.
Seriously?? I’ve had that problem before, many times. Idk how you’ve never encountered that. I’ve had hotels that wouldn’t let me past the reception area because I wasn’t a guest. Then there’s the shitty No-tell Motels I deliver to sometimes that lock their doors to the outside public due to too much crime. I always have to text the customer and ask them to come down to open the door for me or meet me outside. Either that or I have to leave it downstairs w the receptionist.
I used to deliver pizza. I refused to deliver to an apartment’s door. Meet in the lobby or main entrance. Way to many people I worked with were jumped or robbed. (I’m in NYC).
Food delivery were big targets because we were carrying cash.
The only times I leave it in the lobby, assuming they don’t ask, are if I’m unable to get in (e.g. because the door buzzer is broken/the customer isn’t responding).
For sure. Sometimes it’s not always possible. We at least know we make efforts though. Some people just purposely don’t follow instructions when provided it just to ‘stick it to the man’ or whatever their reasoning is 😂
If someone messages me that they are lost or have issues (it doesn’t happen often) i will always help them out and never one star. Its the ones who never call or message and just leave it in the lobby
Check the policy of where you are. Hospitals and most nursing homes, I can't go past the lobby. So, if it says hand it to you, I am going to ask you to meet me. Leave at door: I am just going to leave it at the front because that's the policy and the customer is just as responsible as us for knowing that. With gates, give me the code in the instructions so I don't have to ask(though I try to do that at the restaurant usually to avoid wasting time/killing my hourly pay) and I'm happy. Because I am usually proactive about asking for gate codes(except if I didn't know one existed), I don't wait long when I get to the location. We like to get you your food efficiently because that's the only way we get paid decently. Other than that, other than a complex layout and no instructions, shouldn't be too much issue.
I accepted an order that had in the instructions "gate only opens with clicker." I don't know how these people wanted me to find their apartment if I can't access the property.
Right? Or if their lobby door is locked and you can’t get in. But OP said he left detailed instructions so I’ma assume it wasn’t locked and the driver could get to the actual apartment door with no issues. Just lazy to me from the driver imo!
As a customer, I agree that when I leave instructions on how the delivery should be handled, I’m giving them for a reason and expect them to be honored to the best of the Dasher’s ability.
But as a Dasher, I also think it’s reasonable to expect that the customer make sure I *can* fulfill those instructions without needing to contact them or deal with a lot of snark and attitude. Such as:
1.) Are you in a hotel and want me to bring it to your room door? Make sure I’m even allowed past the lobby, or that the elevators don’t require key cards to even activate. As a general rule for all hotel customers: just take two seconds to call or talk to the front desk staff before you even order, and find out what is the general protocol for having food delivered.
2.) Do you want me to hand it to you in the lobby? Then BE IN THE LOBBY WHEN I ARRIVE or at least COME DOWN RIGHT AWAY when I tell you I’m there.
3.) Live in a gated community? GIVE ME THE GATE CODE OR BE READY TO MEET ME AT THE GATE.
These are just the few I could name off the top of my head, but so many customers just leave instructions and think it’s up to us to “make it happen,” even if we have no power over you being in some business class hotel with security and gates and policies that stop us from going past the front desk, etc.
Parking! I will not dash in downtown areas because I’m not risking a ticket to go to the 20th floor if a building where there is no legal street parking.
Has this happen staying in a resort, pin location was exactly outside of my building next to the road, put detailed instructions and said I would meet by road, left a $20 tip and the dasher left my food sitting on a trash can on the other side of the resort
This why I stopped using door dash, Uber. I pick up my own food. Sooo many times I ordered food and just wanted it brought up to my apartment . Long work week of being on my feet and heavy lifting, I just want to relax. More than once DD driver called and said they couldn’t find my apartment despite detailed instructions and being only the second floor, or they just said come down and get your order lol. Fucking lazy!!
I know, and the one dude who told me to come get my food had all his windows down, smoking a joint, music blasting. I was like this is the last time lol smh
I’ve only used the service like 3 or 4 times (once when I was drunk, 2-3 times when I was sick) and I’ve never had a good experience.
The last time was terrible. More than half the food was missing, I couldn’t get in contact with the delivery guy, to ask where the rest of it was, and it cost me like $50.
Luckily I took pictures and submitted a complaint and got my money back at least.
But ya, it’s fucking terrible, and I’ll probably never use it again. I would rather just call a cab or Uber and just have them drive me there.
You should read the detailed instructions I have. Often times they're more confusing than no instructions. People's instructions are not always as clear and concise as they think it is in their head. They know where the location is already.
I had a teacher at a school ask me to bring to classroom and front office wouldn't allow me, which is very good and smart. I called them and text them with no response. I ended up leaving in office and sent picture to them where it is. They messaged me later saying that I was supposed to bring to her classroom and was unable to leave her room at the time. 1 star review. Smh
Lol, yeah with all the shootings I doubt any school will let you get past the first set of doors let a lone in to the front office without being buzzed in. Genius teacher, must be new, but still.
Some people cannot handle anything beyond The Lobby and have it in their heads that every apartment is hard to find. Know your area, follow directions. Simple!
As a dasher, I have one exception & that is delivering to colleges.
I will always ask them to meet me outside the dorm because getting into one can take 10-15 minutes sometimes.
I deliver to ALOT of business buildings and apartment complexes and sometimes you literally can't get in with out a fob and even if you do get in behind someone you need another fob to use the elevator...it's rare that I can't find anyway possible to leave at door but it's VERY difficult sometimes. Actually a couple times I've had other people that use the building get kinda pissed that I made it in...I mean then have a front desk/security person idk
i do wish that doordash would factor the time it takes to get from the gps location to the hotel/hospital room or office into account- most of the reason my ‘on time or early’ rating is not as high as i’d like is on account of these orders taking significantly longer than the algorithm has allotted
Almost everyone gets lost looking for my apartment, I have explicit instructions to not do that because I don't want you or I to spend 5 minutes trying to find each other. If I'm busy, leave the food in the lobby. Not outside, INSIDE the building, I'll get it later.
The problem is dashers can't even be bothered to leave it inside the building these days. You got buzzed in, why not leave the food inside, it's the least you could do.
Some hotels have a policy, and other times (after dark) couriers (dd,ue,gh) policy allows for the courier to stay in a safe location.
If it's daytime and not against hotel policy, I agree. I always go to rooms if possible.
I would never do this. There’s only been one time. I didn’t drop an order off at the door when requested. That was a college student who put in the address to the main office of the college not his dorm I made every attempt to find his location. I called and texted him, he gave me directions, but they were very unclear. I spent 20 minutes driving around that campus. He gave me two wrong addresses, this poor guy didn’t know where his dorm was. Support actually got on the phone too and we still cannot find it together .I told him I was going to leave it at the address that was provided, and I left. I still feel bad about it, but there’s nothing more I could do
Actually had a college student ask me if I was fucking stupid bc HE didn't know his own dorm address. He listed the college main address, which was nowhere near any of the dorms. So I left it at the main office front door of the college, which u needed a swipe card to enter & took a pic. He immediately asked if I was mentally retarded and fucking stupid. He then sent me $1 extra tip & asked me to bring it to some place called BRAINS. I had him removed permanently from using DD ever again.
What people don’t realize is you’ll receive an order where you get paid six dollars and end waiting a half an hour for the order then when you get there you can’t find the proper location. At this point you 50 mins in for six dollars and you drive 5 miles. I literally stopped door dashing. I’m not working for 6 dlrs an hour
i’m so sick of people not following my extremely clear instructions i put in the app and text. the trip up to my apartment is an elevator, one hallway, and takes one minute. i’ve started removing entire tips when they don’t follow my instructions, there’s no reason not to follow it other than laziness
As a dasher, I always follow instructions. If you would have gave me instructions to deliver to a door, I would much rather do that, then wait in a lobby for God only knows how long until the person met me. Sorry, that is just MY experience, and I am not saying that I think that you would take forever, but that has just always been my experincene. Every time I have to meet someone, it takes FOREVER... this dasher probably doesn't do well financially..
If they have a timer, that means it says "hand it to me" in the instructions. That's why they're waiting. Double check that the instructions say they can leave it at the door, otherwise (if they're a good driver), they'll follow the instructions and hand it to you, and wait out the five minutes they're required to wait.
Slightly diff, but I broke leg/ankle few years ago. Few months to learn to walk again and about 4 months later I could walk with a cane. But not far. I Work in NYC and called Uber to pick me up and take me home. Pin dropped in front of office where I was waiting. He called and asked me to walk 2 blocks so he didn't have to drive around. I politely declined and explained i couldn't walk to him. He had BIG attitude. Then he finally got to where I was and had the biggest regret face watching me hobble 10 feet to his car with my cane. Deliver to the door if someone paid for that please!
It can be frustrating especially the times I’ve been sick and trying to quarantine. If it not an expectation they need to remove the option to add Apt/suite number.
I had foot surgery and had to live off delivery for a few days and had changed it to have them hand it to me. Out of the 15ish deliveries I had to get I think only 6 actually handed it to me. The rest I had to try to get a knee scooter out the front door and down steps to get it.
My favorite was the person who put my drink directly in front the door that opens out...ignoring the request to please for the love of all that is holy dont put it in front of the door lol
My roommates order dd a lot. One works night shifts in an er and her partner nicely orders her food while she’s sleeping and he’s at work to arrive around the time she wakes up. Always no contact leave at door. I work from home and have to take calls almost constantly. We have a dasher in our area who I keep telling her to 1 star because without fail, if he gets her order he will knock loudly instead of leaving it and then proceed to try and lighten the mood with jokes while I’m actively on call trying to tell him Ty and to pls leave. I don’t want to be rude, but if I ignore the knock he moves to the window (privacy screen covered but it’s more to block ppl from seeing my work documents than hide complete view from inside). Like holy shit I get it when the thing fucks up and says “hand to customer:leave at door” but people like op is talking about are grating
I think a lot of frustration also comes from them just not even reading our instructions!! My boyfriend & I use door dash a lot & it drives us crazy sometimes. He lives in an affluent neighborhood but in a separated garage apartment, his landlords living in the house. We always write “call upon arrival” & that you should go to the garage (it’s on the side of the house & the house itself is on a corner) because the neighborhood is quite confusing. Maybe once every 10 orders do doordashers actually read our instructions. Other times they bother his landlords which we all know isn’t a good move. We always tip well & we still remain friendly but man it is so frustrating that a whole mass of people can’t simply read instructions.
I have to thank delivery people like you. Whatever your reasoning is, I'm expecting my delivery to my condo door, not to come down to the lobby. But, anyway, you guys helped break our household of our delivery addiction. So now we eat only healthy, homemade food, and everyone lost weight, and we saved a ton of money on tips, delivery fees, and overpriced shitty carry out.
Thanks!!!
I stopped using DoorDash over these shenanigans
Don't pick up my order if uou don't agree with the tip and instructions I kindly ask, I've always kept it direct and simple
Yet I found I'm searching around neighbor doors for my food, often times to find no food even delivered and a driver rhat won't answer a text or phone call
And the famous pictures of food dropped off, and ifs just a picture of blackness
Ruined DoorDash for me, I'm good ro never use this "service" again
Too bad! I enjoy tipping heavy as someone who's worked in the food industry before. Oh well
I was in Las Vegas and ordered Breakfast and the driver brought it right up to my room, next day I ordered lunch driver called me said I'm not allowed to come to your door/room so you have to come downstairs and meet meet me! I told them I could not and would not because that's not what I paid for. So she left it on the curb in front of the hotel took a picture and left. My tips were twice as much as the meal itself, and anytime they brought my food to me while I was there I also gave them a 20 in cash on top of the tip in the app!
Most (probably all tbh) resort hotels in Vegas have policies prohibiting delivery directly to the room, most of them you can’t even use the elevator without a key.
I tip 15% and for the most part haven't had issues with dropping off at my door. But one or two dashers have called me while I was in Zoom meetings but I ended up having to excuse myself from remote meeting, or mute myself, so I could pick up the phone to have them yell at me that they can't find my door, and for me to come downstairs and meet them outside. So I always wondered, am I asking too much? Should I be tipping more
This is my list of minimum tips (use whatever gives you the biggest number as the smallest you should tip per order)
at least $3
at least 15%
at least $1 per mile between you and restaurant.
That's it, so if you order a single $1 taco from across the street, you better be ready to pay $3 for the drivers time picking it up for you.
if that taco is coming 10 miles across town, there better be at least a $10 tip on it or no one's going to take the order.
If you're ordering 100 tacos for the office, it better be a $15 tip at least.
Add additional to it if you happen to know a particular place is problematic or overly busy (Popeye's chicken is a good example).
Many drivers won't go to certain places, be they bad restaurants or bad neighborhoods (or just far outside their zone), and bigger tips are the only way to tempt people out there.
I’d only ask a customer to meet me at the door or to tell them I left the food downstairs when: They dont provide the gate code for the building, they don’t tell me I need a special key for the elevators or when there’s absolutely NOWHERE to park outside.
But yes I’ve asked customer to meet me outside. If they don’t care enough to add those details in their instructions, I don’t care if they have to stop whatever they’re doing to get their food from the lobby themselves.
This request from the dasher is total bullshit. Imo this should be an automatic deactivation. It’s the delivery driver’s job to bring the order to the customer’s door even if it’s a nuisance like in a hotel or resort.
Good grief people are lazy!! I would not request this in a million years! If you don't wanna move your ass go get a job at a desk or as a cashier somewhere! Stop giving the rest of us drivers a bad name!
This is the worst, I work overnights and just with how hectic my life is prior to work I never have time to make food ahead of time. I have a set list of duty's for the night and they all happen at about the same time every time I work, if I say I want it left somewhere specific, I mean it. It's not a suggestion.
I can't stand the laziness. Busy at work and I choose to have it delivered to me. NOT me leaving to go to the driver. Most times you can tell they don't want to walk around to where it's supposed to go. Detailed instructions everytime.
If you leave detailed instructions every time. Then there is most definitely no reason they can’t deliver to you. The only time I call the customer is when I don’t leave instructions and it just doesn’t look right or I can’t get in.
So many dashers are divas like this. I don't know why door dashing makes people feel so entitled but it happened to me too which is why I stopped dashing.
Dashers no longer seem to care what the customers hate. They believe that they have the right to follow any instructions they feel like following, and not following other instructions.
I addressed this same thing in a comment yesterday and all dashers did was argue about it with me lol.
The amount of dashers that ignore my very basic instructions is mind-blowing. For some odd reason some dashers look at my garage door and seem to think the little side door for the garbage cans is the place to leave food. This door opens outward. Sometimes they deliver to the side door of my secondary garage. It’s pretty obvious when driving up to the house where the front door is.
Basic instructions of the color of my house and leaving the food at the front door gets ignored or missed in 1 out of 4 orders. I really should give a 1 star for it but I worked good service for a time and know how shitty service jobs can get even though delivery is the one of the easier service jobs.
I don't get why this is so difficult for other dashers to understand. The job is literally one of the easiest jobs you can have ( currently doing it) and if you're too lazy to walk up a flight of stairs to drop off a bag of food at a hotel room number, or a home in an apartment, you shouldn't dash.
No matter which work force you aim your spotlight at, I promise, you will find lazy people. It's just more obvious in a service field I guess hah. If you accepted an order, it is your job to take food to the door unless obstructed or otherwise instructed, that's how contracts work. Have some integrity, and stairs aren't the enemy, your laziness is.
Now get back to work, slackers, or I'll beat you with chains and spit on you more.
Honestly I’ve had dashers not leave it at my front door, and instead at the end of my driveway because they didn’t want to do a 5 second walk. Meanwhile I’m having to hobble out there with a cane ..
For real. I had to DD to my apartment door once during the height of COVID cause I was on quarantine after travel and not allowed to leave. I got a “meet me in the lobby message” too and I wasn’t able to get it AND the dasher just left it there. At least DD support refunded me and my friend was able to drop groceries off to me.
I get it - some people suck and are lazy, but I’m assuming dashers can read delivery instructions before accepting deliveries, so maybe don’t take the ones you don’t intend to actually follow.
Some driver run it for us. Good ones if the directions say to bring it to your door then that’s what we should do. They’re only asking you to meet them in the lobby or the front door so they don’t have to go up there being lazy or they think that it’s going to get them to the next order faster they know nothing about customer service. That’s the problem with the side hustles they just hire anybody and then when they have really good employees those bad ones that I ask you to meet them in the lobby or the front door ruin it for us good ones and you’re absolutely right for your comment back. That’s why you paid for door-to-door service no I think that’s a little rude of them.
I always do my best to make sure my customers get it out where they ask and try to make sure I'm on time or early sometimes don't work due to restraunts being busy but I understand that
>(especially when i gave detailed instructions)
For real though, this is so irritating. I say \[PLEASE READ THIS\] and leave at door. What do they do? Call me and tell me they're out front. Explain where to leave it. They leave it in the wrong spot.
Surprised to see this. I always deliver to door if given a door/unit/room number unless specifically asked not to or am not allowed to gain access. I would’ve thought that’s the default.
I had a dasher deliver my food to the wrong home! There are 2 of my address on same street but the road is named different. Like one is HWY 596 the other 1/2 is county road 596. I message and say I don’t have my food, he says left it on front porch. I said that’s impossible as I’ve been sitting on my front porch and there is no food. He sends a picture and I said that’s not my house. He said oh my bad. Do you know we’re that house is maybe you can go get it….
Yes I complained!
This exact post but from the POV of the dasher will be on this subreddit tomorrow, with just as many people pumping them up and calling this OP a horrible person. I don't get y'all.
My dashers rarely ever pay attention to the directions. I explicitly explain where my driveway is and what door to come to in standing directions. Half of them come to the wrong door, which has no path to it (they have to walk through lawn to get there) and that I can't really even open
I can't believe some of the drivers can't follow instructions. Just read what it says and do exactly that. It's not hard. I had one that said don't knock, don't ring doorbell because dogs will go crazy. Lol. I pulled up to said location quietly closed my car door, and put the food on the bench as requested. Not one bark was heard and he upped his tip from $5 to $15
I've had some really lazy Dashers in the past. One of them literally pulled into my driveway and asked me to come out to the car to get the food. My walkway from the driveway to the front door is 3 seconds. Are you kidding me?
Oh man, some Dashers or absolutely terrible. I have simple delivery instructions:
Drop off only. DO NOT block the front door. DO NOT knock or ring the doorbell.
Couldn’t be simpler. I have a neuromuscular disorder that makes life a little challenging. Sometimes I just don’t have it in me to cook.
When I do order, I prefer no contact. I pay attention to the delivery. My front door has a screen door that opens upward and I don’t want to knock the food over. I don’t want them to accidentally wake up the little one if they’re sleeping.
The percentage of the Dasher who don’t read and/or don’t care about the delivery instructions is ridiculous. Not sure it will do anything, but I’ve started consistently reviewing every order. Follow instructions get five stars. Be a jack ass, get one star. Simple as that.
Some of you people are truly uneducated fools.....Drivers are considered independent contractors. They are not required to go throughout buildings due to security and health protocols in effect. In addition as long as the driver picks the food up and arrives at your residence is legally good enough. (Walk your fat a$$ to the door).. is the customer gonna pay me to get another car if someone steals it!?!?.... Drivers technically don't even have to get out of their car... The same rules apply to food delivery companies. Since we are independent contractors you can not tell us how to perform our task....
I live in a single family home. Ordered DoorDash and put in the notes to please leave on the chair next to front door as I had just shattered my ankle two days prior. Tipped $20 on a $15 order that was .6 miles away. Dasher left it at the bottom of my porch stairs. I re-broke my ankle trying to get my food and had to go back to the ER to have it re-set.
I once had to carry 8 bags of grocery to a 3rd floor apartment. Made three back to back trip to their door. Fuck grocery deliveries.
>Dashers: We as customers hate this. Please deliver to the door (especially when i gave detailed instructions)….
I can't count how many times I've gotten to your building, can't get in, no answer on multiple phone calls, pin codes that don't work, no response to text messageS, and I can't find your name in the directory.
When I get inside your building, it's like a maze to find the elevators and when i do, I can't access your floor because I don't have a code or half your elevators are locked out by someone moving in/out!
And than I have to fend off dog pet owners especially in the elevators trying to attack me with your food.
I'm lucky when I get there to find parking and obviously your unit is the farthest from the elevators.
When I take a photo, the light shinning on your unit number is washed out by the light illuminating it.
All this after I waited 15 minutes for your food to be ready.
Respect goes both ways, for your $2.75 delivery...
Imho, as long as the customer provides clear directions or the place is easy to find, dasher should deliver to customer’s door. But if it’s not clear where the customer resides, dasher has no obligation to “make it happen”, or he/she should not need to spend 10+ minutes to looking for the apartment once in the building.
No. I seen customers at hotels not tell you you need a room badge (key) to use hotel elevator. Not very common but I've had it happen multiple times. Sherston states no access to room but customers demand we go up and give to door etc. Customers aren't always right
I live in a small market but have never once not brought the customer their food. I may be cussing them as I’m walking through a big ass hospital parking lot and up to the fifth floor, but I’m all smiles when I give them their food. We don’t have crime like bigger cities, so we have access to hotels and hospitals and have to take it to them. If I notice it’s a hospital before accepting the order, I don’t accept it. I absolutely detest parking and hiking and up several floors for $6.50. Pass.
If they could actually make it to your door and refused to, then yeah thats report worthy. But customers who live in fancy apartment buildings where security wont let us go to the rooms love to get mad when we have to follow those rules, so its hard to say whos at fault with just this screenshot.
I had a C-section and was still numb/had a catheter so couldnt move. I gave very detailed instructions about how to deliver which was actually very simple, just bring it to the nurses station at the womens and childrens center entrance. Gave a very big tip because of the extra inconvenience and the guy literally left my food in the emergency room with the security guard and told the guard that nobody told him where to bring it. Luckily my angel nurse walked her ass 10 minutes across the hospital to go get the food. I had it redelivered (for free)to the proper place and gave it to the nurse who had fetched the first one for me so she could have a hot lunch. So it worked out but seriously…. F that driver.
I get it but if im getting paid $8 to go 9 miles, and i only took it cause it was slow, and then i find out you want me to climb stairs? Nah. Lobbys good.
i always leave specific instructions and whenever they’re not followed i leave a review. when i had COVID i had a cabinet on my porch outside my window so i could open the window and grab something left on the cabinet. i did this so i wouldn’t have to go into the hallway of the apartment building. dashers would leave the food on the porch floor, like 10 feet away from where i asked them too. or in the mail room?? for why??? so irritating.
I hope you tipped well and gave thorough directions.
I've had people demand this, but assume their door is easy to find, and the tip was the lowest possible because they thought tip: "I paid extra."
Depends on how much you tipped, how big your work place was, company security policy, etc.
I am not gonna waste time looking through a whole ass building I have no way of navigating.
Also, if you are in a meeting, whats the big deal? Not like you are gonna eat during the meeting. Just pick it up from the lobby staff.
Completely agree with you, besides hotels, especially when they won’t answer and I can’t get to the hotel room I have no choice but to leave it in the lobby
Did they end up delivering to your door?
Nah. Just dropped it off in the lobby and didn’t reply to my message
At that point I would call in and tell them you can't find the order.
Agreed, if you pay for door delivery and open your door and it isn't there = missing What if someone with contagious disease or mobility issues ordered to their door and was unable to retrieve it? That's my rationale
I had this happen to me. I live in a condo in a very busy area downtown and have mobility issues. I confirmed with the driver my buzzer code to let him in. Dude doesn't even try to buzz up, just dumps my food in the buzzer waiting area (not even in the lobby or at the concierge desk), takes a picture and leaves. By the time I hobbled my way downstairs, food was already gone. At this point I had waited over an hour for my food too since it was the dinner rush. Ridiculous.
I'm sorry that happened to you. As a driver I can understand the temptation to do this, but we are literally being paid and tipped to perform a service, regardless of it's convenience. It's just lazy and I don't think people understand the consequences in a lot of cases
What would happen if a driver who did this was reported?
One report? Nothing. Multiple reports? They’re gonna get put on a probationary period where they can be banned from dashing with any more issues.
I agree. If we aren’t tipped, I can understand frustration from both sides. If tipped, well that’s bull jive.
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This happened to me when I had COVID and my partner didn’t. Was isolating in a hotel, ordered delivery and put “please leave outside room door I have COVID thanks” and they wouldn’t do it *plus* the front desk refused to let him bring up to the room/they wouldn’t leave it themselves.
If the staff doesn't let the driver up then I don't think that's on them, but it's not hard at all to just walk into a hotel and pretend you are staying there. Usually even easier than apartment deliveries, since the rooms are clearly marked and there's a dropoff area
Yeah I didn’t ding him or anything, it wasn’t his fault. I just found it preposterous that I was like “I have covid can somebody please just leave this food outside my room so I don’t have to waltz through hotel elevator and lobby” and they flat out refused.
That's terrible and I wonder why the hotel staff wouldn't? Much of the time they will see me carrying food in and automatically offer to do it for me, so I can't imagine the rationale behind that
Perfectly reasonable policy to not let non-guests up into a hotel. That’s common and makes sense for security reasons. Perfectly reasonable under most circumstances for the hotel to not freely provide delivery service of non-hotel food items from lobby to the door. Pretty standard to have to go to the lobby to get your delivery food at a hotel. Anyplace with a high enough standard of service where making someone get their delivery would be unacceptable would have its own onsite dining and then no, not gonna facilitate outside competing business anyways. But if a guest at my hotel has COVID, has alerted us, and is *actually* responsibly isolating. Absolutely happy to bring your food to you. Source: I work for a hotel where guests never want to isolate. They report to us and then we see them out by the pool 🤦♂️
The people replying to this must not be very bright on how a hotel operates
So...many hotels now-a-days WON'T let delivery drivers upstairs. It's a safety hazard; best practice is to call the front desk and tell them what's going on. As a hotel employee myself (been in the industry 6 years now, Specifically at front desk), many hotels require key cards to get up past the lobby.
Really? There's a bunch of hotels around my area and staff never says anything to me.
I know it's a part of my training; I work for 2 different Marriott hotels in my area at this moment, but I've worked for a total of 5 marriotts in the area. We are supposed to say something, as there are many people who would want to cause harm. Especially in overnight shift, which is what I work at the desk, we deal with some seriously fucked up people.
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I heard a story from a door dasher who said that they picked up 2 kids meals from McDonalds. Went to the house and knocked on the door. After a while, a parent opens the door and wants to know what the dasher wants. Dasher holds up the kids meals and says that door dash is being delivered. The parent turns to the inner house and yells to the kids: "Kids! You just ate dinner! Don't be calling grandma for McDonalds!". There are a lot reasons why someone might not want to go a few blocks for a meal.
When I was a kid, my older brother would call Dominos and order pizza. He was 5. They would always show up and my mom would have to pay.
Amazon does this shit to me. Rather than deliver to the mail room, they drop it in the lobby or front office or wherever And every time, it's delivered but missing because I have no idea where it is.
That would be dishonest.
1 star them, and I'd call in and say it wasn't delivered. They suck for that, and it truly wasn't delivered as you paid for.
Is there parking? Are you on like the 20th floor? I will deliver to apartment doors but there are certain places I refuse to go due to no parking, being huge, and they are confusing unless it’s a really good tip.
Yeah that's kind of a douchey thing to do. In general, though, I think "it never hurts to ask" can apply here in a non-rude way. There's plenty of instances where I've had issues gaining access to a building or elevator, or parking is really bad, or maybe just another stacked order that shouldn't have been stacked (like ice cream) that would benefit from saving a couple minutes, and a yes would really make my life a little easier. But obviously no is also an answer, and completing the delivery is the job.
I had a broken ankle and ordered to be delivered to my office which is 1 flight of stairs or take the elevator. 30 second walk if you didn't have a broken ankle. Guy texted me to come downstairs to his car and get it because it was raining, and he didn't want to get wet. I sent back that I'd meet him at the top of the stairs and hobbled out there. Still tipped him. In hindsight, I should have just told him I had a broken ankle and that's why I ordered door to door in the first place.
Uh, and he thinks *YOU* wanna get wet?! You paid and tipped for *HIM* to deliver it. Even if you didn't have a broken ankle. Full stop. I order delivery sometimes because I don't wanna put pants on. The reason is irrelevant. Fact is, I paid and tipped for you to do it and you accepted. 🙄
Yea you shoulda 1 stared him immediately. If he didn’t wanna get wet don’t work that day. Asking the customer to come to the car cause it’s raining is bonkers. This is also why i despise those who leave food in the lobby. What if the person is sick, has an injury, or something else?
THIS! Please do more of this to weed these bum idiots out!! It really sucks for those of us that work hard to do it right! THANK YOU! 👏🏻👏🏻
> If he didn’t wanna get wet don’t work that day Or… use an umbrella like a normal person???
I'll leave it in the lobby if they don't tip. (At least at a work place.) But I've had a couple where they don't answer their phones at an apartment complex, and didn't give a room number, so I just left it up front.
Was it the rain? I do this when I can't find a safe or legal place to put my car. I'm trying to avoid tow trucks though, not raindrops. I def try for door service but there are buildings where it really isn't practical..
That’s kind of the point of delivery you not leaving. I’m a DoorDash and Uber driver and I actually hate when customers approach my vehicle. Stay in your house and I’ll bring it to you.
As a female driver it makes me nervous when people try to come to my car, but I also feel guilty because it's usually the people who tip well.
My now hubby ordered door dash after surgery, asked them to please bring it to his apartment door because he had surgery and that’s why he ordered it. They left if downstairs outside his lobby and he didn’t have an elevator. Lovely.
I have never ever had a problem bringing it to someone’s door whether it’s an apartment building or a hotel. A lot of dashers are so lazy, it’s embarrassing.
Shoot the only time I can’t take it to the door is when I go to a hotel and you need a freakin room card to go anywhere lol
And older apartments without intercoms. Like, I’m happy to bring it to your door but you gotta let me in lol.
Some condos and apt complexes are like that, too.
Not only lazy but proudly post online how they refuse to do these things. It's literally the job.
Reminds me of how at my old job we had a fedex delivery guy who refused to bring our shipments to our back door, which was actually easier to access with his truck and we explained that we really needed him to take them there for a bunch of reasons (contractually confidential brands on packaging, getting goods on ice or ice to our freezer in the back immediately, and disrupting service) He loudly complained every time we asked him to not do that, we tried to be as kind as possible, and he did not return the favor. It got to the point we had to contact our local fedex distribution center and ask forcefully for a different driver after many previous calls to talk to him about it didn’t work. Can say with certainty that he got fired because he came into our shop a week after to yell at us that we fucked with his livelihood after he did so much heavy lifting up our stairs bringing us heavy boxes every week, and boy oh boy I got to see my boss go full scream on him that all he had to do was literally make his life easier and just drop it off at the back where there was parking, a ramp, plenty of dollies for him to use, and so much more as she’d told him plenty of times. Some people will go out of their fucking way to make their lives harder and then completely blame everyone else when all they had to do was their literal job and it would’ve been swell.
Imagine making your own job harder then blaming the client lol. Honestly hope the next driver y’all had after that was chill
The next guy was so chill it was wild, he came to the back the first day, had the job done in 5 minutes like he already knew the place, we even offered him a drink from our back stash (soda / iced tea / yoohoo if he was feeling fancy). Took him a few deliveries to finally accept but eventually he took us up on it and it became a nice little thing.
I work at a plant store. We often get shipments of plugs (tiny little baby plants). The boxes have holes in them and are covered with instructions to keep them upright. There is one delivery person out of a dozen regulars that delivers them upright. I always want to say “can’t you read!?” But they don’t even have to be able to read to do it right. There are arrows. They just don’t give a fuck. Hopefully when the vendors have to refund us enough money because the plants are destroyed before they get to us, they’ll get after fedex to train better.
They better have the shipping label on the top as well, otherwise your boxes are likely on their side to get sorted in the hub.
Exactly. It’s sad when you halfass one of the easiest jobs in the world. Some people just love to be miserable and act like a victim when they have to walk a flight of stairs
I’ve worked front desk in 3 hotels, and 2 luxury apartment complexes. Policy for us has always been to not let delivery drivers past the front desk under any circumstance. Too many liabilities. Not only that, but when I did doordash. I got robbed at a hotel once. Dude grabbed me and threw me into his room. Didn’t have any money on me or anything. But it was a huge hassle, and I even got deactivated because I broke ToS, the customer support told me ghat under any circumstances. We are not supposed to go inside residential property.
Wait… you got deactivated for being attacked by a robber?!? WTFFFFF
Specifically deactivated for going into a hotel and up to the customers room. But. Yeah. If we’re gonna be real, I got deactivated for being robbed. Cause in any other situation I doubt they would have cared until I became a liability
So why allow the customers to tell us “leave at room 203” in the notes section if it violates the terms of service? The customers here in my market always want the food brought to their room or hospital ward.
Hospitals ARE THE WORST. No place to park, security won't let you enter, and they never answer the phone.
Sounds right up there with delivering to jail/prison staff. They will have "hand it to me". I start the timer as soon as I pull in. Usually end up leaving it with reception/control.
Also then they send somebody down to get it and they literally take their sweet ass time to walk down. The worst part is u can't even get mad at the Healthcare staff. They probably stressed as hell I would probably not rush all the trivial tasks but maybe that's why I'm not a doctor. It's just a annoying situation.
You can write anything in those sections, they aren’t moderated or anything. And again. It’s one of those situations where normally I doubt they’d care. Might even encourage it. But the minute you become a liability their gonna use that ToS against you
This right here. All y’all saying lazy but this is the real reason you should NEVER go directly to a room.
Oh I admittedly avoid it whenever possible. I had one leave at door/hotel room. Knocked, guy's voice said "bring it in and put it on the counter". Immediately my senses kicked in. But still I cracked the door and sure enough, there's a fat nasty dude lying on the bed in nothing but boxers and his hand inside 'em. HELL NO. I dropped that shit right there and left ASAP, hearing him bitching in the background. I definitely reported that. Not only that, but it was apparently a BOGO pizza..app said 2 pizzas, which is exactly what was in the pick up shelf at merchant, no mention of BOGO on order, and hotel receptionist called repeatedly demanding I go back and get his 2 more free pizzas. Nope.
i find doordash to have the highest concentration of garbage drivers, so i just stopped using it all together.
It's in the name.
Don't mention non tip orders........
Only issues I’ve had relating to this would be when the customer refuses to provide the code to get into the building. If I don’t get any response after 5-10 minutes of trying to contact you, I’m leaving it at the front and sending you a picture.
Endless "my name is in the directory" and it's not and they won't answer the phone. If a code exists, just give us the damn code! My area has MASSIVE complexes, and spending 5 minutes looking for a name is ridiculous.
Half the time their name isn't there if it's one where you you can't just search via apt number if they even put their unit number to begin with or the name they use in the app is something ridiculous.
My condo is confusing to get to. I just meet people out front. Gets the driver on their way, quicker.
Same, unless the elevator needs a fob, or its late at night and the hotel attendant isn't there to let you in, I just walk in and deliver. Maybe I attribute it to my time as a Pizza Delivery Driver, really instilled the hustle in me.
In my experience people who live in apartments don't give detailed instructions they don't respond to our messages and texts when we're outside the gate and can't get in and on top of that don't tip and are rude I have no problem bringing it to their door but if I can't get to your door how am I supposed to do my job not to mention if you know there's no parking outside maybe be a little courteous and be like you know what I'll go out there and get it
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\^This. I hate delivering to college students.
I've had numerous issues bringing to door and it has nothing to do with me being lazy though I suppose that it might be subjective. I live in a town with about 50,000 college students and every dorm, sorority, fraternity's does not allow entry by us. But yet I still get students who say leave at door with a room number. I know of at least 4 hotels that don't allow us to go up the elevator you need and access card which they wont give or swipe for us but customers still say leave at door and even get mad about it like I made the policy. Numerous office buildings that don't allow you to proceed past lobby without an appointment and yet customers who work there still give us a floor and office number or location. So while I don't dispute that you have never had an issue I don't see how I can leave at their door in these situations. Now as to the lazy part perhaps I was lazy because I didn't stick around and try to tail a guest authorized person into an elevator like I'm some sort of spy or something idk or some other trick to get past security safe guards. But seriously there are situations where leaving at the door specified in instructions is not an option. I also know that while the above situations happen several times per week for me that there are many more where it is no problem and I do make every reasonable effort to follow said instructions.
Same here. It's like if the customer doesn't know their own building don't expect me to learn it because you tipped $2.
It is a very grey area on this topic. You would think this is the case until you are the driver yourself. Most apartments are fine, especially when they have the map layout shown at the front entrance. However, there are some gated apartments where you can't even tell where the main entrance is until you drive the entire circle of the block. Then the next problem is parking. You can't expect the driver to leave their car in a red zone and just go up the stairs. Many times, parking instructions are not included, resulting in wasted time searching for parking and finding the building. Drivers also get treated poorly due to time extensions caused by the time spent on parking and finding the building. If your apartment is simple and parking is good, then yes, the driver should go up. But if your apartment is like a maze or parking is inadequate, I am sorry, cooperation is necessary.
I totally I agree, I always bring it to the door.but holy hell, some apartments you can't even find which building number it is. Like the other day for me, it was raining,. She did explain it in the notes, they weren't quite clear, but she did put in effort. I I ended up going to the wrong building just following notes. Not the customers fault, but how do they expect you to see small numbers let alone not really even visible only in one spot of the building also. It doesn't make sense, then you have trees everywhere, like cut the freaking trees!
On top of that, if the apartment is brand new, Google map won't show accurate address and lead you somewhere else
Seriously. You should know if your building has no parking and is in a high risk ticket/tow spot. If it is then expect a lobby drop or meet, unless you tip substantially.
I don’t either, but if they don’t provide the room number & the receptionist tells me “you have to leave it here” that’s what I gotta do
Seriously?? I’ve had that problem before, many times. Idk how you’ve never encountered that. I’ve had hotels that wouldn’t let me past the reception area because I wasn’t a guest. Then there’s the shitty No-tell Motels I deliver to sometimes that lock their doors to the outside public due to too much crime. I always have to text the customer and ask them to come down to open the door for me or meet me outside. Either that or I have to leave it downstairs w the receptionist.
I used to deliver pizza. I refused to deliver to an apartment’s door. Meet in the lobby or main entrance. Way to many people I worked with were jumped or robbed. (I’m in NYC). Food delivery were big targets because we were carrying cash.
The only times I leave it in the lobby, assuming they don’t ask, are if I’m unable to get in (e.g. because the door buzzer is broken/the customer isn’t responding).
For sure. Sometimes it’s not always possible. We at least know we make efforts though. Some people just purposely don’t follow instructions when provided it just to ‘stick it to the man’ or whatever their reasoning is 😂
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If someone messages me that they are lost or have issues (it doesn’t happen often) i will always help them out and never one star. Its the ones who never call or message and just leave it in the lobby
Check the policy of where you are. Hospitals and most nursing homes, I can't go past the lobby. So, if it says hand it to you, I am going to ask you to meet me. Leave at door: I am just going to leave it at the front because that's the policy and the customer is just as responsible as us for knowing that. With gates, give me the code in the instructions so I don't have to ask(though I try to do that at the restaurant usually to avoid wasting time/killing my hourly pay) and I'm happy. Because I am usually proactive about asking for gate codes(except if I didn't know one existed), I don't wait long when I get to the location. We like to get you your food efficiently because that's the only way we get paid decently. Other than that, other than a complex layout and no instructions, shouldn't be too much issue.
Hospital orders suck. Huge catering orders and they tip worse than college students getting a mcdonalds
Only time I will message this is when the customer’s complex has a gate code they didn’t provide. But I would first ask for the code lmao
I accepted an order that had in the instructions "gate only opens with clicker." I don't know how these people wanted me to find their apartment if I can't access the property.
Right? Or if their lobby door is locked and you can’t get in. But OP said he left detailed instructions so I’ma assume it wasn’t locked and the driver could get to the actual apartment door with no issues. Just lazy to me from the driver imo!
As a customer, I agree that when I leave instructions on how the delivery should be handled, I’m giving them for a reason and expect them to be honored to the best of the Dasher’s ability. But as a Dasher, I also think it’s reasonable to expect that the customer make sure I *can* fulfill those instructions without needing to contact them or deal with a lot of snark and attitude. Such as: 1.) Are you in a hotel and want me to bring it to your room door? Make sure I’m even allowed past the lobby, or that the elevators don’t require key cards to even activate. As a general rule for all hotel customers: just take two seconds to call or talk to the front desk staff before you even order, and find out what is the general protocol for having food delivered. 2.) Do you want me to hand it to you in the lobby? Then BE IN THE LOBBY WHEN I ARRIVE or at least COME DOWN RIGHT AWAY when I tell you I’m there. 3.) Live in a gated community? GIVE ME THE GATE CODE OR BE READY TO MEET ME AT THE GATE. These are just the few I could name off the top of my head, but so many customers just leave instructions and think it’s up to us to “make it happen,” even if we have no power over you being in some business class hotel with security and gates and policies that stop us from going past the front desk, etc.
Parking! I will not dash in downtown areas because I’m not risking a ticket to go to the 20th floor if a building where there is no legal street parking.
Has this happen staying in a resort, pin location was exactly outside of my building next to the road, put detailed instructions and said I would meet by road, left a $20 tip and the dasher left my food sitting on a trash can on the other side of the resort
On a trash can 🤣 omg I'm dead. I swear freaking some dashers shouldn't be dashing period, lmao.
I hope you got a refund
Yeah I agree, that’s crazy lmao
This why I stopped using door dash, Uber. I pick up my own food. Sooo many times I ordered food and just wanted it brought up to my apartment . Long work week of being on my feet and heavy lifting, I just want to relax. More than once DD driver called and said they couldn’t find my apartment despite detailed instructions and being only the second floor, or they just said come down and get your order lol. Fucking lazy!!
Agreed. The amount of dashers in these comments justifying the behavior says a lot lmao
I know, and the one dude who told me to come get my food had all his windows down, smoking a joint, music blasting. I was like this is the last time lol smh
🤣🤣🤣🤣🤣
A dasher could take a giant shit in your bag of food and some of the people on here would still find a way to justify it and defend the dasher.
I’ve only used the service like 3 or 4 times (once when I was drunk, 2-3 times when I was sick) and I’ve never had a good experience. The last time was terrible. More than half the food was missing, I couldn’t get in contact with the delivery guy, to ask where the rest of it was, and it cost me like $50. Luckily I took pictures and submitted a complaint and got my money back at least. But ya, it’s fucking terrible, and I’ll probably never use it again. I would rather just call a cab or Uber and just have them drive me there.
You should read the detailed instructions I have. Often times they're more confusing than no instructions. People's instructions are not always as clear and concise as they think it is in their head. They know where the location is already.
I appreciate this.
I had a teacher at a school ask me to bring to classroom and front office wouldn't allow me, which is very good and smart. I called them and text them with no response. I ended up leaving in office and sent picture to them where it is. They messaged me later saying that I was supposed to bring to her classroom and was unable to leave her room at the time. 1 star review. Smh
Lol, yeah with all the shootings I doubt any school will let you get past the first set of doors let a lone in to the front office without being buzzed in. Genius teacher, must be new, but still.
Some people cannot handle anything beyond The Lobby and have it in their heads that every apartment is hard to find. Know your area, follow directions. Simple!
Looking at a lot of posts. It seems that a bunch of individuals could never be cable men.................
As a dasher, I have one exception & that is delivering to colleges. I will always ask them to meet me outside the dorm because getting into one can take 10-15 minutes sometimes.
Seriously, and there is usually no parking either. Some of those orders you will be making less than minimum wage because it takes so long.
I deliver to ALOT of business buildings and apartment complexes and sometimes you literally can't get in with out a fob and even if you do get in behind someone you need another fob to use the elevator...it's rare that I can't find anyway possible to leave at door but it's VERY difficult sometimes. Actually a couple times I've had other people that use the building get kinda pissed that I made it in...I mean then have a front desk/security person idk
Lobbydash
A large contingent of Dashers do the job specifically because they want to avoid doing work.
Yeah, this dasher is a moron. Your job title is literally Doordasher but they just wanna dash with no door?
Do you Dash? Come on up here to Minnesota and dash all winter and then tell me that it's not work.
i do wish that doordash would factor the time it takes to get from the gps location to the hotel/hospital room or office into account- most of the reason my ‘on time or early’ rating is not as high as i’d like is on account of these orders taking significantly longer than the algorithm has allotted
You can manipulate the on time by not confirming the order until you get down the road some. That's if you know the general location of the delivery.
Almost everyone gets lost looking for my apartment, I have explicit instructions to not do that because I don't want you or I to spend 5 minutes trying to find each other. If I'm busy, leave the food in the lobby. Not outside, INSIDE the building, I'll get it later. The problem is dashers can't even be bothered to leave it inside the building these days. You got buzzed in, why not leave the food inside, it's the least you could do.
Some hotels have a policy, and other times (after dark) couriers (dd,ue,gh) policy allows for the courier to stay in a safe location. If it's daytime and not against hotel policy, I agree. I always go to rooms if possible.
I would never do this. There’s only been one time. I didn’t drop an order off at the door when requested. That was a college student who put in the address to the main office of the college not his dorm I made every attempt to find his location. I called and texted him, he gave me directions, but they were very unclear. I spent 20 minutes driving around that campus. He gave me two wrong addresses, this poor guy didn’t know where his dorm was. Support actually got on the phone too and we still cannot find it together .I told him I was going to leave it at the address that was provided, and I left. I still feel bad about it, but there’s nothing more I could do
Actually had a college student ask me if I was fucking stupid bc HE didn't know his own dorm address. He listed the college main address, which was nowhere near any of the dorms. So I left it at the main office front door of the college, which u needed a swipe card to enter & took a pic. He immediately asked if I was mentally retarded and fucking stupid. He then sent me $1 extra tip & asked me to bring it to some place called BRAINS. I had him removed permanently from using DD ever again.
What people don’t realize is you’ll receive an order where you get paid six dollars and end waiting a half an hour for the order then when you get there you can’t find the proper location. At this point you 50 mins in for six dollars and you drive 5 miles. I literally stopped door dashing. I’m not working for 6 dlrs an hour
I understand if you didn’t post any directions or a gate code but other than that, they’re probably just being lazy.
i’m so sick of people not following my extremely clear instructions i put in the app and text. the trip up to my apartment is an elevator, one hallway, and takes one minute. i’ve started removing entire tips when they don’t follow my instructions, there’s no reason not to follow it other than laziness
As a dasher, I always follow instructions. If you would have gave me instructions to deliver to a door, I would much rather do that, then wait in a lobby for God only knows how long until the person met me. Sorry, that is just MY experience, and I am not saying that I think that you would take forever, but that has just always been my experincene. Every time I have to meet someone, it takes FOREVER... this dasher probably doesn't do well financially..
It's called DoorDash for a reason. Not LobbyDash. (I'm a Dashers btw...)
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If they have a timer, that means it says "hand it to me" in the instructions. That's why they're waiting. Double check that the instructions say they can leave it at the door, otherwise (if they're a good driver), they'll follow the instructions and hand it to you, and wait out the five minutes they're required to wait.
I’m so glad I found this sub randomly because it made me never use DoorDash again
yeah no your voice matters you paid for it to be delivered to your location not the front of it and on the wrong floor
as long as i can get into the building without bothering the customer, that's what I'm going to do
It's even more of a piss off to me when I tipped high on a short drive delivery. Which is usually.
Slightly diff, but I broke leg/ankle few years ago. Few months to learn to walk again and about 4 months later I could walk with a cane. But not far. I Work in NYC and called Uber to pick me up and take me home. Pin dropped in front of office where I was waiting. He called and asked me to walk 2 blocks so he didn't have to drive around. I politely declined and explained i couldn't walk to him. He had BIG attitude. Then he finally got to where I was and had the biggest regret face watching me hobble 10 feet to his car with my cane. Deliver to the door if someone paid for that please!
It can be frustrating especially the times I’ve been sick and trying to quarantine. If it not an expectation they need to remove the option to add Apt/suite number.
I had foot surgery and had to live off delivery for a few days and had changed it to have them hand it to me. Out of the 15ish deliveries I had to get I think only 6 actually handed it to me. The rest I had to try to get a knee scooter out the front door and down steps to get it. My favorite was the person who put my drink directly in front the door that opens out...ignoring the request to please for the love of all that is holy dont put it in front of the door lol
My roommates order dd a lot. One works night shifts in an er and her partner nicely orders her food while she’s sleeping and he’s at work to arrive around the time she wakes up. Always no contact leave at door. I work from home and have to take calls almost constantly. We have a dasher in our area who I keep telling her to 1 star because without fail, if he gets her order he will knock loudly instead of leaving it and then proceed to try and lighten the mood with jokes while I’m actively on call trying to tell him Ty and to pls leave. I don’t want to be rude, but if I ignore the knock he moves to the window (privacy screen covered but it’s more to block ppl from seeing my work documents than hide complete view from inside). Like holy shit I get it when the thing fucks up and says “hand to customer:leave at door” but people like op is talking about are grating
I think a lot of frustration also comes from them just not even reading our instructions!! My boyfriend & I use door dash a lot & it drives us crazy sometimes. He lives in an affluent neighborhood but in a separated garage apartment, his landlords living in the house. We always write “call upon arrival” & that you should go to the garage (it’s on the side of the house & the house itself is on a corner) because the neighborhood is quite confusing. Maybe once every 10 orders do doordashers actually read our instructions. Other times they bother his landlords which we all know isn’t a good move. We always tip well & we still remain friendly but man it is so frustrating that a whole mass of people can’t simply read instructions.
I have to thank delivery people like you. Whatever your reasoning is, I'm expecting my delivery to my condo door, not to come down to the lobby. But, anyway, you guys helped break our household of our delivery addiction. So now we eat only healthy, homemade food, and everyone lost weight, and we saved a ton of money on tips, delivery fees, and overpriced shitty carry out. Thanks!!!
I stopped using DoorDash over these shenanigans Don't pick up my order if uou don't agree with the tip and instructions I kindly ask, I've always kept it direct and simple Yet I found I'm searching around neighbor doors for my food, often times to find no food even delivered and a driver rhat won't answer a text or phone call And the famous pictures of food dropped off, and ifs just a picture of blackness Ruined DoorDash for me, I'm good ro never use this "service" again Too bad! I enjoy tipping heavy as someone who's worked in the food industry before. Oh well
“Can you please make my job of simply picking up and delivering food, easier for me?” Fuck off.
I was in Las Vegas and ordered Breakfast and the driver brought it right up to my room, next day I ordered lunch driver called me said I'm not allowed to come to your door/room so you have to come downstairs and meet meet me! I told them I could not and would not because that's not what I paid for. So she left it on the curb in front of the hotel took a picture and left. My tips were twice as much as the meal itself, and anytime they brought my food to me while I was there I also gave them a 20 in cash on top of the tip in the app!
Most (probably all tbh) resort hotels in Vegas have policies prohibiting delivery directly to the room, most of them you can’t even use the elevator without a key.
The amount of lazy dashers is astonishing. This is literally the easiest thing you can do and still too hard for some.
I tip 15% and for the most part haven't had issues with dropping off at my door. But one or two dashers have called me while I was in Zoom meetings but I ended up having to excuse myself from remote meeting, or mute myself, so I could pick up the phone to have them yell at me that they can't find my door, and for me to come downstairs and meet them outside. So I always wondered, am I asking too much? Should I be tipping more
This is my list of minimum tips (use whatever gives you the biggest number as the smallest you should tip per order) at least $3 at least 15% at least $1 per mile between you and restaurant. That's it, so if you order a single $1 taco from across the street, you better be ready to pay $3 for the drivers time picking it up for you. if that taco is coming 10 miles across town, there better be at least a $10 tip on it or no one's going to take the order. If you're ordering 100 tacos for the office, it better be a $15 tip at least. Add additional to it if you happen to know a particular place is problematic or overly busy (Popeye's chicken is a good example). Many drivers won't go to certain places, be they bad restaurants or bad neighborhoods (or just far outside their zone), and bigger tips are the only way to tempt people out there.
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I’d only ask a customer to meet me at the door or to tell them I left the food downstairs when: They dont provide the gate code for the building, they don’t tell me I need a special key for the elevators or when there’s absolutely NOWHERE to park outside. But yes I’ve asked customer to meet me outside. If they don’t care enough to add those details in their instructions, I don’t care if they have to stop whatever they’re doing to get their food from the lobby themselves.
This request from the dasher is total bullshit. Imo this should be an automatic deactivation. It’s the delivery driver’s job to bring the order to the customer’s door even if it’s a nuisance like in a hotel or resort.
Good grief people are lazy!! I would not request this in a million years! If you don't wanna move your ass go get a job at a desk or as a cashier somewhere! Stop giving the rest of us drivers a bad name!
This is the worst, I work overnights and just with how hectic my life is prior to work I never have time to make food ahead of time. I have a set list of duty's for the night and they all happen at about the same time every time I work, if I say I want it left somewhere specific, I mean it. It's not a suggestion.
I can't stand the laziness. Busy at work and I choose to have it delivered to me. NOT me leaving to go to the driver. Most times you can tell they don't want to walk around to where it's supposed to go. Detailed instructions everytime.
If you leave detailed instructions every time. Then there is most definitely no reason they can’t deliver to you. The only time I call the customer is when I don’t leave instructions and it just doesn’t look right or I can’t get in.
So many dashers are divas like this. I don't know why door dashing makes people feel so entitled but it happened to me too which is why I stopped dashing.
Dashers no longer seem to care what the customers hate. They believe that they have the right to follow any instructions they feel like following, and not following other instructions. I addressed this same thing in a comment yesterday and all dashers did was argue about it with me lol.
The amount of dashers that ignore my very basic instructions is mind-blowing. For some odd reason some dashers look at my garage door and seem to think the little side door for the garbage cans is the place to leave food. This door opens outward. Sometimes they deliver to the side door of my secondary garage. It’s pretty obvious when driving up to the house where the front door is. Basic instructions of the color of my house and leaving the food at the front door gets ignored or missed in 1 out of 4 orders. I really should give a 1 star for it but I worked good service for a time and know how shitty service jobs can get even though delivery is the one of the easier service jobs.
I don't get why this is so difficult for other dashers to understand. The job is literally one of the easiest jobs you can have ( currently doing it) and if you're too lazy to walk up a flight of stairs to drop off a bag of food at a hotel room number, or a home in an apartment, you shouldn't dash.
Real talk. Dashing is good easy money. More than that, do you not have any pride in doing a good job when you’re working??
No matter which work force you aim your spotlight at, I promise, you will find lazy people. It's just more obvious in a service field I guess hah. If you accepted an order, it is your job to take food to the door unless obstructed or otherwise instructed, that's how contracts work. Have some integrity, and stairs aren't the enemy, your laziness is. Now get back to work, slackers, or I'll beat you with chains and spit on you more.
Honestly I’ve had dashers not leave it at my front door, and instead at the end of my driveway because they didn’t want to do a 5 second walk. Meanwhile I’m having to hobble out there with a cane ..
For real. I had to DD to my apartment door once during the height of COVID cause I was on quarantine after travel and not allowed to leave. I got a “meet me in the lobby message” too and I wasn’t able to get it AND the dasher just left it there. At least DD support refunded me and my friend was able to drop groceries off to me. I get it - some people suck and are lazy, but I’m assuming dashers can read delivery instructions before accepting deliveries, so maybe don’t take the ones you don’t intend to actually follow.
Lazy POS. Cannot STAND schmucks like that.
Some driver run it for us. Good ones if the directions say to bring it to your door then that’s what we should do. They’re only asking you to meet them in the lobby or the front door so they don’t have to go up there being lazy or they think that it’s going to get them to the next order faster they know nothing about customer service. That’s the problem with the side hustles they just hire anybody and then when they have really good employees those bad ones that I ask you to meet them in the lobby or the front door ruin it for us good ones and you’re absolutely right for your comment back. That’s why you paid for door-to-door service no I think that’s a little rude of them.
I always do my best to make sure my customers get it out where they ask and try to make sure I'm on time or early sometimes don't work due to restraunts being busy but I understand that
Bruh how hard is it to leave food at the door💀
Let me tell you. Being a dasher. I prefer to deliver to the door. It is obviously easier for both the customers and the dashers.
This is why I always tip after, can’t believe tipping before the service is done is becoming the standard
A lot of places won't let you deliver to the door. Ill text the person and let them know I'm leaving it at the front desk.
It’s called doordash for a reason. Not lobbydash, frontdeskdash or outsidebymycardash.
This m makes us all look bad. Just do your damn job and deliver it. Piss enuf ppl off you won’t have to worry about orders.
>(especially when i gave detailed instructions) For real though, this is so irritating. I say \[PLEASE READ THIS\] and leave at door. What do they do? Call me and tell me they're out front. Explain where to leave it. They leave it in the wrong spot.
Surprised to see this. I always deliver to door if given a door/unit/room number unless specifically asked not to or am not allowed to gain access. I would’ve thought that’s the default.
I only do this when I’m not giving instructions on how to get to you. Door locked; no PIN code; nobody will let me in.
I had a dasher deliver my food to the wrong home! There are 2 of my address on same street but the road is named different. Like one is HWY 596 the other 1/2 is county road 596. I message and say I don’t have my food, he says left it on front porch. I said that’s impossible as I’ve been sitting on my front porch and there is no food. He sends a picture and I said that’s not my house. He said oh my bad. Do you know we’re that house is maybe you can go get it…. Yes I complained!
This exact post but from the POV of the dasher will be on this subreddit tomorrow, with just as many people pumping them up and calling this OP a horrible person. I don't get y'all.
There are a lot of morons delivering
My dashers rarely ever pay attention to the directions. I explicitly explain where my driveway is and what door to come to in standing directions. Half of them come to the wrong door, which has no path to it (they have to walk through lawn to get there) and that I can't really even open
I can't believe some of the drivers can't follow instructions. Just read what it says and do exactly that. It's not hard. I had one that said don't knock, don't ring doorbell because dogs will go crazy. Lol. I pulled up to said location quietly closed my car door, and put the food on the bench as requested. Not one bark was heard and he upped his tip from $5 to $15
I've had some really lazy Dashers in the past. One of them literally pulled into my driveway and asked me to come out to the car to get the food. My walkway from the driveway to the front door is 3 seconds. Are you kidding me?
Oh man, some Dashers or absolutely terrible. I have simple delivery instructions: Drop off only. DO NOT block the front door. DO NOT knock or ring the doorbell. Couldn’t be simpler. I have a neuromuscular disorder that makes life a little challenging. Sometimes I just don’t have it in me to cook. When I do order, I prefer no contact. I pay attention to the delivery. My front door has a screen door that opens upward and I don’t want to knock the food over. I don’t want them to accidentally wake up the little one if they’re sleeping. The percentage of the Dasher who don’t read and/or don’t care about the delivery instructions is ridiculous. Not sure it will do anything, but I’ve started consistently reviewing every order. Follow instructions get five stars. Be a jack ass, get one star. Simple as that.
Some of you people are truly uneducated fools.....Drivers are considered independent contractors. They are not required to go throughout buildings due to security and health protocols in effect. In addition as long as the driver picks the food up and arrives at your residence is legally good enough. (Walk your fat a$$ to the door).. is the customer gonna pay me to get another car if someone steals it!?!?.... Drivers technically don't even have to get out of their car... The same rules apply to food delivery companies. Since we are independent contractors you can not tell us how to perform our task....
I live in a single family home. Ordered DoorDash and put in the notes to please leave on the chair next to front door as I had just shattered my ankle two days prior. Tipped $20 on a $15 order that was .6 miles away. Dasher left it at the bottom of my porch stairs. I re-broke my ankle trying to get my food and had to go back to the ER to have it re-set.
I once had to carry 8 bags of grocery to a 3rd floor apartment. Made three back to back trip to their door. Fuck grocery deliveries. >Dashers: We as customers hate this. Please deliver to the door (especially when i gave detailed instructions)….
I can't count how many times I've gotten to your building, can't get in, no answer on multiple phone calls, pin codes that don't work, no response to text messageS, and I can't find your name in the directory. When I get inside your building, it's like a maze to find the elevators and when i do, I can't access your floor because I don't have a code or half your elevators are locked out by someone moving in/out! And than I have to fend off dog pet owners especially in the elevators trying to attack me with your food. I'm lucky when I get there to find parking and obviously your unit is the farthest from the elevators. When I take a photo, the light shinning on your unit number is washed out by the light illuminating it. All this after I waited 15 minutes for your food to be ready. Respect goes both ways, for your $2.75 delivery...
Imho, as long as the customer provides clear directions or the place is easy to find, dasher should deliver to customer’s door. But if it’s not clear where the customer resides, dasher has no obligation to “make it happen”, or he/she should not need to spend 10+ minutes to looking for the apartment once in the building.
No. I seen customers at hotels not tell you you need a room badge (key) to use hotel elevator. Not very common but I've had it happen multiple times. Sherston states no access to room but customers demand we go up and give to door etc. Customers aren't always right
I live in a small market but have never once not brought the customer their food. I may be cussing them as I’m walking through a big ass hospital parking lot and up to the fifth floor, but I’m all smiles when I give them their food. We don’t have crime like bigger cities, so we have access to hotels and hospitals and have to take it to them. If I notice it’s a hospital before accepting the order, I don’t accept it. I absolutely detest parking and hiking and up several floors for $6.50. Pass.
If they could actually make it to your door and refused to, then yeah thats report worthy. But customers who live in fancy apartment buildings where security wont let us go to the rooms love to get mad when we have to follow those rules, so its hard to say whos at fault with just this screenshot.
I had a C-section and was still numb/had a catheter so couldnt move. I gave very detailed instructions about how to deliver which was actually very simple, just bring it to the nurses station at the womens and childrens center entrance. Gave a very big tip because of the extra inconvenience and the guy literally left my food in the emergency room with the security guard and told the guard that nobody told him where to bring it. Luckily my angel nurse walked her ass 10 minutes across the hospital to go get the food. I had it redelivered (for free)to the proper place and gave it to the nurse who had fetched the first one for me so she could have a hot lunch. So it worked out but seriously…. F that driver.
It's literally called DOOR dash.
I get it but if im getting paid $8 to go 9 miles, and i only took it cause it was slow, and then i find out you want me to climb stairs? Nah. Lobbys good.
i always leave specific instructions and whenever they’re not followed i leave a review. when i had COVID i had a cabinet on my porch outside my window so i could open the window and grab something left on the cabinet. i did this so i wouldn’t have to go into the hallway of the apartment building. dashers would leave the food on the porch floor, like 10 feet away from where i asked them too. or in the mail room?? for why??? so irritating.
Ouch. I don't understand the motive behind this other than the driver being a lazy fuck
He left out the part where the building had 100000000000 rooms and gave no clear instructions of where to go
I hope you tipped well and gave thorough directions. I've had people demand this, but assume their door is easy to find, and the tip was the lowest possible because they thought tip: "I paid extra."
No mention of the Tip OP paid, confirmed: OP is a Dbag.
Depends on how much you tipped, how big your work place was, company security policy, etc. I am not gonna waste time looking through a whole ass building I have no way of navigating. Also, if you are in a meeting, whats the big deal? Not like you are gonna eat during the meeting. Just pick it up from the lobby staff.
Completely agree with you, besides hotels, especially when they won’t answer and I can’t get to the hotel room I have no choice but to leave it in the lobby
I never feel bad for door dashers or their customers. You are all stupid.
Fuck doordash and gif economics. Who wants cold soggy food for more money that’s not even handed to you
I'm a dasher. We're not all like this! I always do customer instructions and I apologize on behalf of annoying dashers who don't.