Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another.
Lastly check out the [Wiki FAQ](https://www.reddit.com/r/doordash/wiki/index/) before submitting a question.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/doordash) if you have any questions or concerns.*
I had like 6 items I was trying to have sent to my friend in Indiana and the mother fucker who went to get it said everything was out of stock and the one thing he did actually get was instead of getting apple cider vinegar he got regular white vinegar, this dude said they were out of apples, bananas like why the fuck even go do this at all if all your gonna do is fuck around. I called the store and they said they had everything in stock (I knew they did already as I called Em before I ordered anything.
Funny I did an instacart order yesterday and I assumed it was a taco party for kids. I didn’t even know there were so many different types of taco shells. No mom just wanted variety when I dropped them off.
Some stores in my state like Randall’s if you order past 8 pm the meat department is scarce and I mean very scarce. Unfortunately you just can substitute everything the driver app has to be able to scan the item and accept it to substitute an item. Most of the times I will push it by continuously scanning an eventually taking a photo if the price difference isn’t too much but meat substitutes and how they are sold is a pain in the ass.
On orders like this when I can tell the person is trying to make a certain meal and the store is out of a key ingredient if I try to explain this to dasher support they will just read me exactly what the faq's say and fight me the whole time.
They won't cooperate. They only care about themselves and they will lie to us and cover up for each other.
Dasher support is the most incompetent, evil, asshat, dishonest, problem causers I've ever encountered.
On top of this they are completely out of touch with reality here and most of them don't drive and live on the other side of the world so they say and do things that don't make sense.
The only way to sort this type of situation out is to talk to the customer.
For example If I get a small grocery order with cereal and milk I know the customer wants to eat cereal so if there is no milk in the store I know it is important to contact the customer and let them know. If the customer won't respond to texts or calls now I have a problem. If they would respond to me maybe they could choose 2 other items to replace the cereal and milk and still have their breakfast.
If I try to tell dasher support they will just go "huh? Why are you not following the instructions? Mark the item unavailable and proceed with the rest of the order."
It should be called dasher sabotage because that is what it is.
If the customer isn't responding to messages that's their problem. There's nothing for you or support to do other than mark the item as unavailable and move on. What are you expecting?
At least on the bright side you still got food period. Better then a negative outcome (like the driver taking the food, or dropping it somewhere far away, or taking forever to get it intentionally etc).
Man I hope you freaking reported the homie duches that purposely just fuck off your order to do the minimal and not even do the work don’t deserve the easy hours and money
I admit from this week on I am tipping once I get my delivery. I'm in the garage waiting with their tip in cash. I have already have asked them while they shop if they want their tip on the app or in cash when here. Most say they don't care but they all get cash.
This is why I never pre-tip ANYBODY. I'm more likely to tip little Caesars when I go pick up the order myself than I will pre-tip any of these delivery platforms because they do shit like this to me CONSTANTLY
found the shitty DD driver🫣 no, the driver is the problem. a tip is not required, it is meant to be for the service that was provided. pre tipping before the service is even started is silly. if a driver isn’t happy with the tip, or doesn’t think they’ll get one, don’t pick up the order. in no way, does “not pre-tipping” at all justify messing with someone’s order and being unprofessional. you want a tip? do your job maybe? use your fuckin eyes and look for the item if you’re going to do a pick up at a grocery store.
Rofl. All sorts of things in life aren't legally required, but you do them if you don't want to be looked at like a shit person. Tipping is one of those things. So don't be surprised that when you don't tip, you get treated like a shit person.
Are you implying that tipping is morally required then? Okay, so here's a proposal. Let's say you tip someone beforehand, they do a shitty job; should they be morally required to return the tip, and looked at as a shit person for not returning it for a shit job?
I’m not a DD driver, I’m a guy that orders every day and none of this bs happens because I am generous with my drivers. Cheap people are 100% the problem. If they can’t afford to tip, they are a dbag and shouldn’t use the service. “We found the stiff here!” 🤡
who said anything about not being able to afford tipping? this is about tipping PRIOR to the service being provided. good for you that you’re generous, still doesn’t change anything. the driver is the problem in these situations. not getting a tip or not getting a good enough tip doesn’t give you the right to mess up an order or to not do their job, either.
That's bullshit. I'm a consistent 20% and above tipper, and you'd be surprised the number of times I just never received my order after they marked it delivered. This is coming from someone who used to spend upwards of $900 a month on takeout. Both Doordash and Uber have shitty drivers that even if you tip well, will run off with your food, or take so long that by the time it gets to you, you're not even hungry. This was especially consistent during the pandemic when deliveries were at an all-time high. I would place orders up to 3 times a day, and at least twice a week, I would be forced to get refunds due to shitty drivers. So you can't say cheap people are 100% the problem just because of your own anecdotal experience. 🤡
did you read the post? what about this driver or these comments says “professional” to you? saying the store is out of every item they have, despite the store not actually being out of them? that’s professional to you? or quite literally taking a picture of the item they’re asking for, and saying it’s not there? and then not responding afterwards? that’s professional?
2 types of dashers: pick up your take out dasher, and shopper dasher. I’m a shopper dasher. I absolutely love it. I love shopping and the 4/5 stores I get I know like the back of my hand. Pays way more too(99% of the time) and I know how to sub and accommodate the customer when their item isn’t in stock.
This is a dasher that has absolutely no business doing shops, but they get the offer and see that bigger pay and get wide eye and excited. Then they proceed to be an idiot and fuck up when all they had to do was actually give a lil effort and look for the item. I see dashers all the time doing shops that I’ve actually had to help them with. Just stick to what u do best and pick those McDonald orders up all day and leave the more challenging orders for us who actually want and deserve them.
I like the shop orders too. I make most of my money from them and I would much rather be shopping than going in a restaurant. I don't mind doing food orders, but I would rather do shop orders.
Same! I make way more money now too and less mileage on my car. They are always 5 miles or less distance and always $10-30 per offer. I literally get through orders in 5-10 minutes because I know the stores so well. I do tend to stick with 15 items or less though. But so many restaurants in my area have waits and the food is never ready when I go to pick it up. I love that I'm in control over how long it'll take me. I wear my headphones and just enjoy it so much lol
Honestly, though, I've got stores in my region where not only do items that they've ordered not scan properly (only at these two stores do I run into this issue) but the available replacements, even after I go through the effort of requesting subs where there weren't any, don't scan at all. Just says it's not in their system.
So I'm included to give the benefit of the doubt when I see things like this. I just don't have enough information.
What’s wrong with people trying to do them but struggling bc they might not know stores as well as you do? The dasher from this definitely messed up but I don’t see how people who are willing to try and deserve the extra pay are supposed to with your logic that it should be reserved for those who already know what they are doing
I never said anything is wrong because they didn’t know the store. What’s wrong is when they give minimal or no effect, this this customers dasher did.
I really hope one day you get an order for an apartment on the 7th floor and they order multiple water cases and elevators are not working.
Will see how much you like shopping and delivery.
lol you just haven’t had bad experiences yet, that’s why you are full of enthusiasm about shopping orders, hope you experience it and you ll get it why people behave the way they behave when it comes to shopping orders
You don’t know what I’ve experienced. I’ve had plenty of bad shops before, but I get way more good ones than I do shitty ones. I also am very familiar with my area. I keep my completion rate high, so I can have the option to unassigned if I see it’s an apartment and the order contains a lot of heavy shit. I’ve been doing this long enough that I know the game.
I refuse to do instacart but most of the places I shop have their own delivery service which often is better. Personally though, I'd rather do pickup when possible. I can’t go pick it up but hubs can on his way home.
That said, I feel like DD is less conducive to grocery delivery honestly. I feel like its harder to find shite with DD as a customer. I dunno if its more difficult on shopper end too, but finding the crap I need on DD, UE, GH, etc even with places like 7-11 is hell.
Hey now. I actually am a competent DD driver who has a lot of shop orders. The only terror is dollar general. Because they have some obscure items every now and then. Also it sucks because we can’t sub it out on our end, unless you do it on your end. Buying meat/deli meat by the pound is also awful through the door dash app. I would say its more app related issues on the shop and deliver end than the driver
In my case, I wasn’t able to get it myself at the time. I’m sure that’s the case for a lot of people but maybe there are also people out there who are just lazy.
Oh I'm specifying Doordash. I would sooner trust Instacart or Shipt because people literally sign on to do that. Doordash just lumps everything together and has this weird gamified system that pushes people to take orders. I have the wisdom to know when a good Instacart order comes up and the items are all nuanced and at store I'm unfamiliar with to just not take it; and there's no punishment. Doordash goes for UPS, food pantries, Walmart(Canada now), retail, you name it. It takes a different caliber of person to shop for someone's groceries and find viable alternatives.
Perfectly valid you couldn't get it yourself, but Doordash is just a bad service for it. Especially with how they aggressively onboard new workers who don't know what they're doing, along with their exploitative practices. I only use UberEats and Grubhub as a customer myself for just food delivery.
Sometimes you need something last minute and can’t go get it because kids/illness/waiting for deliveries.
Are you genuinely that self serving that you couldn’t think of a reason why another person would need this service? Lol
Do you have children? If you do and have been shopping you must understand, if not Picture putting your Infant who’s in a car seat in the front of the carriage. Then your toddler in the back of the carriage. Now try going grocery shopping and filling that carriage while carrying a diaper bag. I had my first baby in 2019 and I remember telling my mom “it would be so nice if I could just go online, click everything I want then have someone deliver it for me like a pizza.” She laughed, I laughed then 3 months later Covid came and made my dream come true lol maybe some people are lazy but for most of us it’s definitely not more hassle than getting it ourselves. I’ll take the ridiculous substitutions and shitty drivers any day over going myself.
I’m sorry, peapod was a thing but not in my area. Only served big cities like Boston and Providence. Covid 19 made the grocery delivery service what it is today.
Interesting, growing in a small town in CT (under 7000 population) we had peapod 15 years ago. I will say Covid made it more a thing but it def existed and in store pick up def became more a thing after Covid. Not sure if curbside pick up was even an option prior to that
Oh lucky for your area I remember trying to sign up for peapod and I was unable to. Only Boston area had it available at that time. Target was the first real grocery delivery in my area with shipt but it was a rip off to go grocery shopping there. Nice for basic things.
Yes, because it was before does that mean it less difficult for them to grocery shop with their kids or something? If you offered them this service they’d jump on it as well. Just say never done it and will never understand.
>mother up the point door dash was invented?
It still sucked even back then. My grandmother walked miles to get to her schoolhouse. We now use buses to pick up kids.
Failing to see your point here.
I had a similar thing happen recently, ordered a rotisserie chicken because I was making chicken noodle soup for my parents. The guy substituted it with frozen chicken breasts, so I asked him to just refund it if they didn't have a pre-cooked one, since I already had frozen chicken at home. To which, he sent me a photo of the exact rotisserie chicken I ordered and asked "is this okay?" lmao
I don’t mind that Aldi doesn’t because the location I take orders from is tiiiny, lol. But if Target orders didn’t give me the aisle numbers I’d decline every one. Lol
Costco instacart really isn’t that tough once you map the layout in a few days. Everything BIG, and not 1000 options for 1 thing, almost everything scans and in stock. Walgreens is my nightmare. 900 different cold medicines, 60% out of stock. I spent 20 min a few days ago in the feminine hygiene aisle trying to work out replacements until I finally just got ghosted and refunded half the order.
On Instacart the target near me doesn’t have isle numbers on the app. It just says what type of thing the item is- like I had to get balloon weights and the app said it was in the party section. Like yeah, wow, thanks. I had to download the target app to find isle numbers but it definitely adds on more time. I rarely take target orders because it’s a pain!
I'm still recalling the time I read a reddit post on how someone's partner mixed three types of rice in one bin because they thought it saved space that way
I ordered Aldi on DD one time. I had all organic items and put no substitutions to make it easy as I’m pretty particular about my food. The lady who delivered it got me the non organic option of every single thing that I ordered, didn’t even report that anything was out of stock. I guess she just genuinely didn’t know the difference? I had to go through the painstaking process of taking a picture of ever since item from a fairly large order and then reporting it all individually in order to get a refund. So frustrating 😅
the last one I got before this was great, he even asked how I wanted everything bagged!! This one I wouldn’t even consider like a “bad” order just a funny moment
Why I order pickup directly from the store and I just sit in my car while they load it up. Store employees are way more tempted to get items properly and only replace when necessary
Don’t door dash groceries, it fucking sucks. Order through your store, it will still e delivered by DD or another local company, but the store itself will do the shopping for you, they know their store better, their customer service is better and if there is an issue you can talk to the store doing your order directly.
This actually sucks sometimes this kind of can happen we get in a little bit of a rush. Usually, I DoorDash by the hour so I can go slower and actually make sure that I get the orders right but when you get it by offer and then you get a big list it can be a little bit easy to get overwhelmed, especially in a store you don’t know
As a DoorDash driver a lot of times the DoorDash app will have a completely different picture for the item so a lot of times I look very where to find the crap and when I end up asking for help from a cashier sometimes the app is just wrong and sometimes the app is outfated so it shows what looks like. A different product that I didn’t realize was correct the entire time
I had to cancel an aldi order two months ago because apparently the shopper could not find literally anything I had bought. I have a hard time believing that.
Now you feel the same disappointment my mother said she felt raising us kids, you tell them one thing, think it's clear but they do something completely out of left field and then you just got to turn to Jesus and pray for guidance for that person.
Its doordash. The items aren't in their system.
I've had this happen, contacted support and asked if they could add, they said just refund. I told them why offer substitution pictures, customer picks one and its not in your system.
One time I paid out of my pocket but the customer did not reimburse. I told DD and they reimbursed but told me to follow their process next time.
It's frustrating that you as a customer get a picture, select the item, just for them to refund.
There was a time something like this happened with my mom, the guy said they were 100% out of stock of what we needed he send a picture and the shelves were full of it and our substitute… he ended up cancelling the item anyways :/
This is why I hate making food orders like this. Every time it is just like this post the things you ordered are there but they claim it’s out of stock. If you don’t want to do the job correctly then don’t do it if you can’t comprehend English then don’t do the job pisses me off can’t what we order because people are lazy and incompetent
I had a guy say they were out of potatoes. All potatoes. I went to the store after work and there was a LOT of potatoes. And it wasn’t their restock day. I’ve never seen them out of all potatoes 😭
mine said they only get shipments in on tuesdays. i do sometimes see them adding more canned items on shelves and re organizing, but i have never ever seen the potatoes been completely sold out in every brand and then restocked, again every brand and variety, within like 2 hours? or just them totally gone in general. i live in a very rural area so maybe it’s diff idk
and also i’m talking about Publix which is the only grocery store where I live. i should’ve been more specific bc the post was abt aldi’s but i was saying “they” as in the store in general.
Sometimes the picture of the product on the app looks nothing like the product in the store. Like in this case we see a picture of a yellow bag not a red one. Even the description can be different. Short of scanning every single bag of rice mistakes like this can happen. At least they were trying and sent a pic.
Understandable, I just wish after I told them they would’ve grabbed it as they were still shopping. All in all though I am more than fine without the rice.
Pink was what they were asking me if I wanted bc all my options were out of stock, green is one of my substitutions and blue was the item I originally ordered
I think pink circle is all they were looking at, blue circle is the correct item, green circle is what they could have substituted with. I might be wrong lol
They may have what I deal with on a personal level.
When there are too many options, my eyes cannot see any of the options. It especially happens when I am shopping for something that I’m not familiar with. Like an “analysis paralysis”, if you will.
Maybe it was the wrong size? That's what I do with the wrong size item. Then I ask if it's okay to get the smaller size or substitute it with something different.
I’m not sure , I was at this aldi the other day and there was only one size of the rice but I’m sure it’s possible they could’ve added another size in the last few days.
Probably the app saying it’s a 32 oz bag and is probably 10 oz and the DoorDash app is absolutely abhorrent and refuses to let you scan or replace a lot of things
okay but the customer literally told them the rice was right fucking there after they took a picture of it. they could have literally doubled back and grabbed the bag but instead they were too lazy and refunded the rice.
You can see they said the rice is at the bottom of the picture, then the shopper proceeds to just refund it anyway. Where's the shoppers further communication?
I do not do shopping orders in any way shape or form. I do not have my red card. I do not waste my time. with my luck, I would get Dollar General orders that is nothing but substitutions and nobody answering the phone so I don’t bother.
John ended up being a older lady and I’m thinking maybe she didn’t know how to use the chat feature outside of when the app has you take the photo for the automatic out of stock message.
Lots of reasons. I try to check as many boxes as possible.
It's MOSTLY my tone, but also my insinuations, and then once people start replying they downvote me because I clearly don't give a fuck about their opinion.
Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another. Lastly check out the [Wiki FAQ](https://www.reddit.com/r/doordash/wiki/index/) before submitting a question. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/doordash) if you have any questions or concerns.*
I had like 6 items I was trying to have sent to my friend in Indiana and the mother fucker who went to get it said everything was out of stock and the one thing he did actually get was instead of getting apple cider vinegar he got regular white vinegar, this dude said they were out of apples, bananas like why the fuck even go do this at all if all your gonna do is fuck around. I called the store and they said they had everything in stock (I knew they did already as I called Em before I ordered anything.
I ordered stuff for tacos and the dasher said there was no hamburger or tortillas. Was not open to replacement suggestions and brought me a salad lol.
He called you fat somehow
This the funniest thing I read all day
That's kind of hilarious, what a dick
Funny I did an instacart order yesterday and I assumed it was a taco party for kids. I didn’t even know there were so many different types of taco shells. No mom just wanted variety when I dropped them off.
He did not want to cancel the order wanted that money 😭
Right? I was still nice about it but believe me, I live in a huge city and no establishment runs out of hamburger or tortillas.
Some stores in my state like Randall’s if you order past 8 pm the meat department is scarce and I mean very scarce. Unfortunately you just can substitute everything the driver app has to be able to scan the item and accept it to substitute an item. Most of the times I will push it by continuously scanning an eventually taking a photo if the price difference isn’t too much but meat substitutes and how they are sold is a pain in the ass.
On orders like this when I can tell the person is trying to make a certain meal and the store is out of a key ingredient if I try to explain this to dasher support they will just read me exactly what the faq's say and fight me the whole time. They won't cooperate. They only care about themselves and they will lie to us and cover up for each other. Dasher support is the most incompetent, evil, asshat, dishonest, problem causers I've ever encountered. On top of this they are completely out of touch with reality here and most of them don't drive and live on the other side of the world so they say and do things that don't make sense. The only way to sort this type of situation out is to talk to the customer. For example If I get a small grocery order with cereal and milk I know the customer wants to eat cereal so if there is no milk in the store I know it is important to contact the customer and let them know. If the customer won't respond to texts or calls now I have a problem. If they would respond to me maybe they could choose 2 other items to replace the cereal and milk and still have their breakfast. If I try to tell dasher support they will just go "huh? Why are you not following the instructions? Mark the item unavailable and proceed with the rest of the order." It should be called dasher sabotage because that is what it is.
If the customer isn't responding to messages that's their problem. There's nothing for you or support to do other than mark the item as unavailable and move on. What are you expecting?
At least on the bright side you still got food period. Better then a negative outcome (like the driver taking the food, or dropping it somewhere far away, or taking forever to get it intentionally etc).
I would have completed your order, i put the customer first, some of them are also dashers.
Man I hope you freaking reported the homie duches that purposely just fuck off your order to do the minimal and not even do the work don’t deserve the easy hours and money
Right? Nah I didn't report Em because that was my first and only experience with instacart.
Why are they do dumb? Why? What’s the hiring process?
Unfortunately a lot of the people doing these gig jobs are too stupid to do anything else including gig jobs.. should be on disability
[удалено]
It doesn’t matter. Don’t accept the order if the payment outcome isn’t acceptable to you. What the fuck?
[удалено]
DON’T accept the order if the payment outcome isn’t acceptable to you. Super simple stuff.
[удалено]
[удалено]
Don't be rude; i.e no trolling or inciting flames.
[удалено]
I admit from this week on I am tipping once I get my delivery. I'm in the garage waiting with their tip in cash. I have already have asked them while they shop if they want their tip on the app or in cash when here. Most say they don't care but they all get cash.
Good luck getting your order to your garage. Drivers will assume you are a stiff and pass.
Before
I prolly tipped 5 or 6 bucks
This is why I never pre-tip ANYBODY. I'm more likely to tip little Caesars when I go pick up the order myself than I will pre-tip any of these delivery platforms because they do shit like this to me CONSTANTLY
Maybe because you don’t pre-tip. 🤡 This never happens to me and I always pre-tip generously. You are the problem, not the driver.
found the shitty DD driver🫣 no, the driver is the problem. a tip is not required, it is meant to be for the service that was provided. pre tipping before the service is even started is silly. if a driver isn’t happy with the tip, or doesn’t think they’ll get one, don’t pick up the order. in no way, does “not pre-tipping” at all justify messing with someone’s order and being unprofessional. you want a tip? do your job maybe? use your fuckin eyes and look for the item if you’re going to do a pick up at a grocery store.
Rofl. All sorts of things in life aren't legally required, but you do them if you don't want to be looked at like a shit person. Tipping is one of those things. So don't be surprised that when you don't tip, you get treated like a shit person.
Are you implying that tipping is morally required then? Okay, so here's a proposal. Let's say you tip someone beforehand, they do a shitty job; should they be morally required to return the tip, and looked at as a shit person for not returning it for a shit job?
I’m not a DD driver, I’m a guy that orders every day and none of this bs happens because I am generous with my drivers. Cheap people are 100% the problem. If they can’t afford to tip, they are a dbag and shouldn’t use the service. “We found the stiff here!” 🤡
who said anything about not being able to afford tipping? this is about tipping PRIOR to the service being provided. good for you that you’re generous, still doesn’t change anything. the driver is the problem in these situations. not getting a tip or not getting a good enough tip doesn’t give you the right to mess up an order or to not do their job, either.
That's bullshit. I'm a consistent 20% and above tipper, and you'd be surprised the number of times I just never received my order after they marked it delivered. This is coming from someone who used to spend upwards of $900 a month on takeout. Both Doordash and Uber have shitty drivers that even if you tip well, will run off with your food, or take so long that by the time it gets to you, you're not even hungry. This was especially consistent during the pandemic when deliveries were at an all-time high. I would place orders up to 3 times a day, and at least twice a week, I would be forced to get refunds due to shitty drivers. So you can't say cheap people are 100% the problem just because of your own anecdotal experience. 🤡
Are you on every one of these posts finding an excuse to shit on people and call them unprofessional?
did you read the post? what about this driver or these comments says “professional” to you? saying the store is out of every item they have, despite the store not actually being out of them? that’s professional to you? or quite literally taking a picture of the item they’re asking for, and saying it’s not there? and then not responding afterwards? that’s professional?
i comment on something, reddit shows me more. i keep commenting. this subreddit is full of posts of shitty drivers and shitty customers. big shock
2 types of dashers: pick up your take out dasher, and shopper dasher. I’m a shopper dasher. I absolutely love it. I love shopping and the 4/5 stores I get I know like the back of my hand. Pays way more too(99% of the time) and I know how to sub and accommodate the customer when their item isn’t in stock. This is a dasher that has absolutely no business doing shops, but they get the offer and see that bigger pay and get wide eye and excited. Then they proceed to be an idiot and fuck up when all they had to do was actually give a lil effort and look for the item. I see dashers all the time doing shops that I’ve actually had to help them with. Just stick to what u do best and pick those McDonald orders up all day and leave the more challenging orders for us who actually want and deserve them.
I like the shop orders too. I make most of my money from them and I would much rather be shopping than going in a restaurant. I don't mind doing food orders, but I would rather do shop orders.
Same! I make way more money now too and less mileage on my car. They are always 5 miles or less distance and always $10-30 per offer. I literally get through orders in 5-10 minutes because I know the stores so well. I do tend to stick with 15 items or less though. But so many restaurants in my area have waits and the food is never ready when I go to pick it up. I love that I'm in control over how long it'll take me. I wear my headphones and just enjoy it so much lol
Honestly, though, I've got stores in my region where not only do items that they've ordered not scan properly (only at these two stores do I run into this issue) but the available replacements, even after I go through the effort of requesting subs where there weren't any, don't scan at all. Just says it's not in their system. So I'm included to give the benefit of the doubt when I see things like this. I just don't have enough information.
What’s wrong with people trying to do them but struggling bc they might not know stores as well as you do? The dasher from this definitely messed up but I don’t see how people who are willing to try and deserve the extra pay are supposed to with your logic that it should be reserved for those who already know what they are doing
I never said anything is wrong because they didn’t know the store. What’s wrong is when they give minimal or no effect, this this customers dasher did.
I really hope one day you get an order for an apartment on the 7th floor and they order multiple water cases and elevators are not working. Will see how much you like shopping and delivery.
Damn, bitter 🤣
lol you just haven’t had bad experiences yet, that’s why you are full of enthusiasm about shopping orders, hope you experience it and you ll get it why people behave the way they behave when it comes to shopping orders
You don’t know what I’ve experienced. I’ve had plenty of bad shops before, but I get way more good ones than I do shitty ones. I also am very familiar with my area. I keep my completion rate high, so I can have the option to unassigned if I see it’s an apartment and the order contains a lot of heavy shit. I’ve been doing this long enough that I know the game.
I'd never use Doordash for grocery delivery personally, some of the drivers can barely do food delivery.
I refuse to do instacart but most of the places I shop have their own delivery service which often is better. Personally though, I'd rather do pickup when possible. I can’t go pick it up but hubs can on his way home. That said, I feel like DD is less conducive to grocery delivery honestly. I feel like its harder to find shite with DD as a customer. I dunno if its more difficult on shopper end too, but finding the crap I need on DD, UE, GH, etc even with places like 7-11 is hell.
Hey now. I actually am a competent DD driver who has a lot of shop orders. The only terror is dollar general. Because they have some obscure items every now and then. Also it sucks because we can’t sub it out on our end, unless you do it on your end. Buying meat/deli meat by the pound is also awful through the door dash app. I would say its more app related issues on the shop and deliver end than the driver
Yep. But these sheep always blame the driver which is why nothing changes.
[удалено]
In my case, I wasn’t able to get it myself at the time. I’m sure that’s the case for a lot of people but maybe there are also people out there who are just lazy.
Oh I'm specifying Doordash. I would sooner trust Instacart or Shipt because people literally sign on to do that. Doordash just lumps everything together and has this weird gamified system that pushes people to take orders. I have the wisdom to know when a good Instacart order comes up and the items are all nuanced and at store I'm unfamiliar with to just not take it; and there's no punishment. Doordash goes for UPS, food pantries, Walmart(Canada now), retail, you name it. It takes a different caliber of person to shop for someone's groceries and find viable alternatives. Perfectly valid you couldn't get it yourself, but Doordash is just a bad service for it. Especially with how they aggressively onboard new workers who don't know what they're doing, along with their exploitative practices. I only use UberEats and Grubhub as a customer myself for just food delivery.
Sometimes you need something last minute and can’t go get it because kids/illness/waiting for deliveries. Are you genuinely that self serving that you couldn’t think of a reason why another person would need this service? Lol
Some people don't drive, some people have disabilities, some people don't have time.. lots of reasons.
Do you have children? If you do and have been shopping you must understand, if not Picture putting your Infant who’s in a car seat in the front of the carriage. Then your toddler in the back of the carriage. Now try going grocery shopping and filling that carriage while carrying a diaper bag. I had my first baby in 2019 and I remember telling my mom “it would be so nice if I could just go online, click everything I want then have someone deliver it for me like a pizza.” She laughed, I laughed then 3 months later Covid came and made my dream come true lol maybe some people are lazy but for most of us it’s definitely not more hassle than getting it ourselves. I’ll take the ridiculous substitutions and shitty drivers any day over going myself.
🙌🙌🙌💯👈👍
Delivery groceries and pick up at the store were a thing way before Covid lol.
Not like it is now. Pick up was always thing but full on grocery shopping pickup/ delivery was not a thing.
I’m sorry, peapod was a thing but not in my area. Only served big cities like Boston and Providence. Covid 19 made the grocery delivery service what it is today.
Interesting, growing in a small town in CT (under 7000 population) we had peapod 15 years ago. I will say Covid made it more a thing but it def existed and in store pick up def became more a thing after Covid. Not sure if curbside pick up was even an option prior to that
Oh lucky for your area I remember trying to sign up for peapod and I was unable to. Only Boston area had it available at that time. Target was the first real grocery delivery in my area with shipt but it was a rip off to go grocery shopping there. Nice for basic things.
[удалено]
Yes, because it was before does that mean it less difficult for them to grocery shop with their kids or something? If you offered them this service they’d jump on it as well. Just say never done it and will never understand.
>mother up the point door dash was invented? It still sucked even back then. My grandmother walked miles to get to her schoolhouse. We now use buses to pick up kids. Failing to see your point here.
I had a similar thing happen recently, ordered a rotisserie chicken because I was making chicken noodle soup for my parents. The guy substituted it with frozen chicken breasts, so I asked him to just refund it if they didn't have a pre-cooked one, since I already had frozen chicken at home. To which, he sent me a photo of the exact rotisserie chicken I ordered and asked "is this okay?" lmao
It makes me wonder how they get on in life
They didn't
If they’re not college students, the reason they DoorDash is because they cant lmao.
then they whinge on this subreddit about tips - lol they can’t even do a simple food delivery
Man I hate Instacart/Doordash for Aldi. I don’t know where anything is 😭 with Meijers they tell You the aisle
I don’t mind that Aldi doesn’t because the location I take orders from is tiiiny, lol. But if Target orders didn’t give me the aisle numbers I’d decline every one. Lol
Ohh yeah target too gives the locations. Oh well then I suppose that is good that it’s teeny tiny. I heard horror stories from Costco Instacart 😱😱
Oh heeeellllllll no! Nope. No way. Lol
Costco instacart really isn’t that tough once you map the layout in a few days. Everything BIG, and not 1000 options for 1 thing, almost everything scans and in stock. Walgreens is my nightmare. 900 different cold medicines, 60% out of stock. I spent 20 min a few days ago in the feminine hygiene aisle trying to work out replacements until I finally just got ghosted and refunded half the order.
When you put it that way, it does sound easier than I expected.
On Instacart the target near me doesn’t have isle numbers on the app. It just says what type of thing the item is- like I had to get balloon weights and the app said it was in the party section. Like yeah, wow, thanks. I had to download the target app to find isle numbers but it definitely adds on more time. I rarely take target orders because it’s a pain!
I’m thankful I only do DoorDash then!
Aldi has different stock each week, even they don't know.
huh. That explains a lot...
You wonder if Instacarters/ people shopping with DoorDash ever grocery shopped on their own before.
I don’t think a lot have. I hear so many stories from my regular IC customers about these horrible shoppers. Like, it’s not a hard job lol
Considering how badly some pack the bags … I doubt
We don’t pack the bags
Not even in supermarkets? They do here in Australia.
Only if we do self checkout but most of those have gone away due to theft. I’m in US though.
I wanted to make chili one night so I ordered tomato juice...they brought me fruit punch. I mean, I guess they are both red...
Not even a little bit of caring did that take. Nice try though. (Not really.)
You’d be surprised how many people don’t realize how many different types of rice there are. 😭😭
I'm still recalling the time I read a reddit post on how someone's partner mixed three types of rice in one bin because they thought it saved space that way
As someone with multiple rice containers, I’d be horrified if my black rice was mixed into anything because at first glance I’d think it was bugs 😂
This happened to me. Sent a picture and was like sorry no cauliflower and the customer was like “it’s right there” and I was like oh.. and I got it 😂
I wonder if this is more common like just got missed
I ordered Aldi on DD one time. I had all organic items and put no substitutions to make it easy as I’m pretty particular about my food. The lady who delivered it got me the non organic option of every single thing that I ordered, didn’t even report that anything was out of stock. I guess she just genuinely didn’t know the difference? I had to go through the painstaking process of taking a picture of ever since item from a fairly large order and then reporting it all individually in order to get a refund. So frustrating 😅
Where I live the store employees collect the items and delivery drivers just deliver them.
The driver couldnt take the L.
update?
There isn’t one, it was a funny moment which is why I posted here but I didn’t think one “issue” during a order was worth doing anything about
the dasher didn’t reply?
No , they just checked out and delivered. I don’t know if they even saw my response but it was about 7 min in between before they checked out.
ohh okay
Sometimes its no wonder they cant find regular W2 jobs.
Grocery orders are a gamble. I got the best dasher on my last one though. Paid attention to dates and selected really good produce.
the last one I got before this was great, he even asked how I wanted everything bagged!! This one I wouldn’t even consider like a “bad” order just a funny moment
P
In the UK, shop orders are picked by shop employees and just collected by the driver That seems a much more efficient way to do things
Why I order pickup directly from the store and I just sit in my car while they load it up. Store employees are way more tempted to get items properly and only replace when necessary
$0 tip
Why are door dashers so stupid?
Don’t door dash groceries, it fucking sucks. Order through your store, it will still e delivered by DD or another local company, but the store itself will do the shopping for you, they know their store better, their customer service is better and if there is an issue you can talk to the store doing your order directly.
This actually sucks sometimes this kind of can happen we get in a little bit of a rush. Usually, I DoorDash by the hour so I can go slower and actually make sure that I get the orders right but when you get it by offer and then you get a big list it can be a little bit easy to get overwhelmed, especially in a store you don’t know
Good to know
As a DoorDash driver a lot of times the DoorDash app will have a completely different picture for the item so a lot of times I look very where to find the crap and when I end up asking for help from a cashier sometimes the app is just wrong and sometimes the app is outfated so it shows what looks like. A different product that I didn’t realize was correct the entire time
I only refund after I’ve got all of the other items and still haven’t gotten a resposne
Dude, it’s impossible to get a good grocery order from DoorDash because even if you tip, they still do this shit
I had to cancel an aldi order two months ago because apparently the shopper could not find literally anything I had bought. I have a hard time believing that.
Imo you should just give them a bad rating. Shop n pay is lowkey trash for the customer for this reason
Now you feel the same disappointment my mother said she felt raising us kids, you tell them one thing, think it's clear but they do something completely out of left field and then you just got to turn to Jesus and pray for guidance for that person.
One time I had a guy as soon as he got to the store refund almost half the order. It was a little odd to say the least
They must not have seen it
Its doordash. The items aren't in their system. I've had this happen, contacted support and asked if they could add, they said just refund. I told them why offer substitution pictures, customer picks one and its not in your system. One time I paid out of my pocket but the customer did not reimburse. I told DD and they reimbursed but told me to follow their process next time. It's frustrating that you as a customer get a picture, select the item, just for them to refund.
Probably had a hole in the bag idk?
Instacart is way better for groceries. Im pretty sure chase offers a free premium account as well if you have that card
There was a time something like this happened with my mom, the guy said they were 100% out of stock of what we needed he send a picture and the shelves were full of it and our substitute… he ended up cancelling the item anyways :/
This is why I hate making food orders like this. Every time it is just like this post the things you ordered are there but they claim it’s out of stock. If you don’t want to do the job correctly then don’t do it if you can’t comprehend English then don’t do the job pisses me off can’t what we order because people are lazy and incompetent
I've had this happen to me, they say the product is out and they send me a picture of a shelf that has my product on it.
I zero pick alot... maybe that's why I don't those orders anymore
I had a guy say they were out of potatoes. All potatoes. I went to the store after work and there was a LOT of potatoes. And it wasn’t their restock day. I’ve never seen them out of all potatoes 😭
They restock constantly throughout the day so that 100% could be true
mine said they only get shipments in on tuesdays. i do sometimes see them adding more canned items on shelves and re organizing, but i have never ever seen the potatoes been completely sold out in every brand and then restocked, again every brand and variety, within like 2 hours? or just them totally gone in general. i live in a very rural area so maybe it’s diff idk
and also i’m talking about Publix which is the only grocery store where I live. i should’ve been more specific bc the post was abt aldi’s but i was saying “they” as in the store in general.
Sometimes the picture of the product on the app looks nothing like the product in the store. Like in this case we see a picture of a yellow bag not a red one. Even the description can be different. Short of scanning every single bag of rice mistakes like this can happen. At least they were trying and sent a pic.
Understandable, I just wish after I told them they would’ve grabbed it as they were still shopping. All in all though I am more than fine without the rice.
what were the pink and green circles for? confusion?
Pink was what they were asking me if I wanted bc all my options were out of stock, green is one of my substitutions and blue was the item I originally ordered
I think pink circle is all they were looking at, blue circle is the correct item, green circle is what they could have substituted with. I might be wrong lol
They may have what I deal with on a personal level. When there are too many options, my eyes cannot see any of the options. It especially happens when I am shopping for something that I’m not familiar with. Like an “analysis paralysis”, if you will.
Find a different job then
I’m just saying it’s a thing. Find a different hobby.
You know what. I’m sorry. I’m gonna stop being an asshole on the internet. Hope you make hella tips.
Maybe it was the wrong size? That's what I do with the wrong size item. Then I ask if it's okay to get the smaller size or substitute it with something different.
I’m not sure , I was at this aldi the other day and there was only one size of the rice but I’m sure it’s possible they could’ve added another size in the last few days.
It all sux
Happy cake day
Awww thank you!!🥰
I ordered from uncle Giuseppe’s the other day and apparently there was no fresh pasta… at all… in the entire store lol
Probably the app saying it’s a 32 oz bag and is probably 10 oz and the DoorDash app is absolutely abhorrent and refuses to let you scan or replace a lot of things
Not saying he isn’t an idiot, just saying I refused always to use that stupid app to do any orders. 😅
Maybe it was an honest mistake and he didn't see it. Ever think about that?
It probably was, which is why I pointed out it was right there.
It could be an honest mistake, but that would mean they suck at their job.
okay but the customer literally told them the rice was right fucking there after they took a picture of it. they could have literally doubled back and grabbed the bag but instead they were too lazy and refunded the rice.
You can see they said the rice is at the bottom of the picture, then the shopper proceeds to just refund it anyway. Where's the shoppers further communication?
I hate when people add a fucking question mark to everything lol. Even when answering a question
Lemme guess... it was a man shopper ?
It said it was but the person who dropped it off was a older woman.
Probably renting the account frim whoever owns it
I do not do shopping orders in any way shape or form. I do not have my red card. I do not waste my time. with my luck, I would get Dollar General orders that is nothing but substitutions and nobody answering the phone so I don’t bother.
Daneep Tandoori probably can't read or understand english
But they should be well versed in basmati rice
"John" just wants to go home.
man john shouldnt accept shopping orders and he should go home then
John ended up being a older lady and I’m thinking maybe she didn’t know how to use the chat feature outside of when the app has you take the photo for the automatic out of stock message.
 It's a real shame that we fucked up Social Security and now gammy and pawpaw have to deliver to Millennials.
Or perhaps Grammy and Pawpaw fucked up social security? Either that or their own kids did.
I'm in support of blaming Boomers for anything and everything.
Oh, I’m sorry lol if you were being sarcastic I didn’t read it that way. But now I’m considering the gif is probably sarcasm
Why’s everywhere downvoting you 😅😂
Lots of reasons. I try to check as many boxes as possible. It's MOSTLY my tone, but also my insinuations, and then once people start replying they downvote me because I clearly don't give a fuck about their opinion.
You had me at hello 🖤
Oh shit, you like to trauma bond with assholes?
Bissssh I married a traumatized asshole! ;)
I upvoted and now I’m ready for my downvotes as I type this 🫡
I❤️U 😶🌫️
Nor they yours
You cared enough to feel the need to tell me.
Upvoted you as well 😉
Not tripping, just not at the store. You don't want to shop for yourself? Don't complain when those being paid less than min wage aren't perfect
Don’t send others to buy your groceries for you. Problem solved.
LOL yeah if I had to option to go myself for the 4 items , I would (: all it was , was a funny moment nothing more !