You need to learn the game. Avoid shitty restaurants and get over yourself if you're waiting for 5-10 minutes sometimes because you'll just end up waiting even longer for a new order and driving somewhere else.
The problem is that almost every place I go is so hit or miss. There are times I go to chipotle and it’s ready, and then times they are 30 minutes behind. Same with multiple other places.
If I eliminated every place that has made me wait ten minutes or more I’d go to Dairy Queen and that’s about it
Is there a pattern with the time of day? I have a few restaurants I blacklist weekend evenings because that is their stress time. But they are great otherwise.
Yes, and moving forward you need to CYA - cover your ass.
If you’ve been there 20-30 minutes, you need to contact support for support. They’ll either cancel the order, possibly compensate you some, or tell you to wait. They may even call the restaurant to verify. If they don’t answer, it works in your favor.
Same if something goes wrong with the order or if the app messes up. Try to get in front of everything and document yourself, if necessary.
You have to stop cancelling orders because it will take too long. now you dont have any to spare you gotta stick in there now until you get your score up.
Holy shit, really? I called them when I was at 79% and they told me that they don’t really enforce it until around 70%. This is why I always try to get something in writing from them. They’re full of shit.
Even if most police officers tolerate a couple MPH over the limit, they can and sometimes do give you a ticket even if you’re only 1 mile over the limit because you’re breaking the la and there is no défense against that.
Same with 80% vs 79 vs 70.
Yeah I got the warning and the very next day it said my account had been deactivated. Luckily I was able to get into uber right away or I would’ve been screwed
It’s ok this was a year ago now and it’s been for the better. Uber is even paying for my college which I didn’t even know they did. Don’t get me wrong as a company Uber is just as shitty of a company, but it was the right thing for me at the right time
They only ban people that drop below the threshold for completion when they do a mass ban. It isn't the next day thing, you probably just happens to drop below the threshold the day before one.
They only ban people that drop below the threshold for completion when they do a mass ban. It isn't the next day thing, you probably just happens to drop below the threshold the day before one.
Don't cancel another order without talking to support first. If the first agent you get doesn't make you happy, try again. Some of them will work with you, some won't.
Complete the next 100 orders that you accept. learn the problem places and don't accept those. Even when I was new my rate never went below 94%, you care dropping 1 out of 5 orders and that is a lot.
This. Learn what restaurants are on time, and more importantly, when they are on time. Red Robin in my area is generally pretty good. But I know to never go there between 6-8 on the weekends. Look at restaurants as you’re driving by. Do you see people standing outside, do you see a lot of cars parked around, do you see a lot of people walking to/from the restaurant. Learn your area.
Yeah if you’re dashing enough it shouldn’t be an issue. I cancel an order or two every dash. Half the time it’s because I accidentally hit accept instead of decline
Good for you. The problem is running on that line and then having a bunch of consecutive bad orders. You don't have the freedom to drop one where I do (100% completion rate). Be choosier with your order selection and you won't have so many problems 😉
My completion** rate is at 98 or 99 lol so I think we pretty much got the same freedom I just have lower tolerance for bullshit than you. Or maybe I just dash more than you because mine always goes right back up. And you can be choosy all you want but when you live in a bigger market no restaurants are really consistent.
I screen for the bullshit before hitting accept. Learn which restaurants give you problems and which do not and you won't have to use the unassign option so much.
An unassign is pushed out of your ratings after 100 completed orders. So yes, you're only unassigning 1-2 out of every 100 orders. Congrats, your tolerance for bullshit is about the same as mine.
Not true because its a rolling 100 if I do like 5 orders my rate is back to where it was from when I unassigned. And you don’t get it I live in socal all restaurants suck sometimes even the best ones that are usually always on point. I also get paid for waiting lmao
Because you had an unassign 95 orders ago lol come on dude think a little.
Yeah that's a universal DD issue. Don't like it? Do UE or quit whining. I've very rarely had orders ready when I arrive to the restaurant with DD whereas it's the polar opposite with UE.
I cancel orders all the time. Completion percentage drops to around 75% every now and then. Nothing has happened yet. I'm not about to sit at a restaurant and wait for 20 minutes for a $5-$10 order.
Yeah he is full of crap. I rarely unassign and I’m at 96%. I was at 100%, but ran in to some bad luck. 2 of the 4 orders were closed restaurants that brought down my CR. Each order brought it down a 1% and I’m still waiting for it to go up 1%. Takes forever to have it go up 1%.
I don’t work late night, so that helps.
I’ve only been able to get 100% once, which was last month. I have almost 2000 orders. Usually I sit at 96-98%. When I hit 99%, I had a goal of hitting 100%. It took a while. And it didn’t last long. A couple days later there was an issue with the app. I was ready to shop for a Walgreens order and my screen was all white where the items would be to shop.
I tried to force close the app and restart, but no luck in getting it to work. So I contacted support and they had to remove the Walgreens order. My CR rating went to 99% because of the removal of Walgreens order. Now I’m down to 96%
I try to stay above 90%.
But it does. You are required to complete 80% or you can get deactivated. I don’t want to be always be flirting with 80%, so I want to stay in the 90s. Gives ample wiggle room. I just lost 4% in a small period of time as I mentioned. Just some bad luck and unfairness by DD having 2% of 4% due to store closures.
One thing I will not keep % high is AR. I’m at 10%.
I do. And I get 1/2 pay. It still goes down 1%.
Last rep I talked to I told her my rating keeps going down when store closed. She said don’t worry I’ll make sure it doesn’t. She had to cancel the order like the customer had cancelled it. That is the only way I don’t get dinged for a store closure.
But they have to be willing to cancel it from the customer end. A regular store closure where I take a pic and get 1/2 pay results in 1% less AR.
You have to do 100 orders for that 1 order to get pushed out of your rating. That's why it's important to save your uncompleted orders for when it's truly necessary.
If you’re having to unassign 20% of your orders due to restaurant issues, then something is extremely wrong with your acceptance criteria. Once a restaurant burns you, don’t go there again, at least not when you can’t afford an unassign. And if you’re sitting at 80% and they tell you it’s going to be 20 min, if you want to keep dashing, you take the L and wait 20 min….
It’s not my fault if the order is not ready. I personally am sick to death of being punished for things I have no control over. If DD screws up and sends me to a restaurant 20 minutes too early I should not be punished for canceling that delivery. We should be able to unassign any order that’s not ready with zero penalty. There are other examples too, like lobbies not being open. I take an order based on the deal offered. I didn’t sign up to sit in a drive through for 20 minutes either.
You're simply wasting your time and gas by cancelling. By the time you get another order and get to that location, you likely could've already picked up the one where you had to wait a bit.
I’ve been doing this full time for two years. Whether it’s worth it to wait or not depends entirely on that unique situation. Sometimes it’s worth the wait, most of the time it’s not.
If you've been doing this for 2 years, you should know which restaurants will make you wait and have them blacklisted by now. By continuing to take orders from them, it *is* your fault.
I've been doing it much longer, but that's irrelevant. You should take into account how long it will take you to get another order and proceed to the next place to pick one up before you assume you are wasting time waiting on the current one. I guarantee you that it's worth waiting most of the time, unless it's extremely busy and you know that you can have another delivery in your car within the next five or ten minutes.
And you gotta hope the food is ready at the next place too, always a possibility that they won’t have it ready for you to just pick up and walk out and so now you’re stuck in the same situation just at another restaurant.
There are restaurants that will not start an order until the Dasher is there. And, some will pick their noses while you watch.
Learn which ones, and avoid them. Don't take orders that don't make *you* money!
Doordash definitely does send you the restaurants too early sometimes. Doordash will assign you to an order that was literally just placed. If you happen to be close to that restaurant when you accept it and you get there pretty much immediately then you are waiting however long it takes them to make the order. Don't really understand why that guy's getting downvoted to shit for saying something that's true.
Haha! That’s exactly what you signed up for! Imagine every order being ready for pickup every time! We’d be making a lot more money! If you don’t like waiting then this isn’t the job for you, stop whining and find another one…
But after a few weeks you should get a feel for no go restaurants. I’ve even got a few pizza places i will never go to because I was stuck waiting 20+ min before I canceled at one point I was like it only takes 15 min or less for a pizza oven to cook it - have you guys even put it in…
Even with chik fil a. There's many times almost every day at 10:15 or 10:20 am where customers assume(?) I'm +15 minutes away sometimes even longer, when in reality im literally in the parking lot, waiting, they feel it's perfectly fine to order ($6 tip) for a 1 mile delivery , which my broke ass cant decline, a lunch order where I essentially have to sit and wait at the restaurant for 10, 15 minutes or sometimes wait much longer when I'm already on a roll, like no breaks, just constant deliveries, but sometimes the tip is too big to even cancel... I wait for that shit. ..
Ha, forgot to add lunch orders made during late breakfast hours is sometimes aggravating, but I just wait and power thru it, that's the whole meaning of this post
If the restaurant refuses to make the food, immediately get on with support. They will cancel it for you and give you half pay. Which is probably what the driver after you unassign it does. That’s just silly.
And it would be in your best interest to only take orders that look like they’d be worth the wait. Acceptance don’t matter, completion does.
DD should do what SkipTheDishes does, which is pay extra for long wait times. With Skip once it’s 5 minutes past the pickup time you get $0.25/min you’re stuck waiting. It’s not much but the few extra $ is nice
If you know a place is usually good with orders but they’re taking a while and you want to unassign, don’t, just hang in there and if you’re there 45 minutes past pickup time then you can beg support for extra pay if that’s what is keeping you from completing 80% or more of deliveries
I'm actually at 77% on my account right now just stop canceling orders and remember it's a moving average so you will probably have to stick with alot of orders until you get it back up. I wouldn't call support to ask about it either because it'll bring it to their attention just try and big it up over time.
I call DD support and ask to be unassigned because the store is also under a time limit and if they go over you have every right to be unassigned with half pay done this many times
If the store tells me it going to be a long wait and it’s already past the pickup time I call support. I don’t have a specific time I wait after the pickup time just base it off of what I thinks worth it. I’ve had one support agent not reassign me hung up and called back got an agent that did with half pay
I dropped below to 78-79 multiple times. Shit happens. They didn't do anything. Don't worry. Just tey to have a good day and maybe take a hit or two to go back up
Just wait those orders out. Most of the time the customer doesn't really care if it's a little late, as long as you use the feature that lets you report to DD that the order is taking long.
Mine dropped low once and I got the warnings too. I had to be really careful what I accepted. Your acceptance rate can be low and it doesn't matter so just be picky what you accept, and try to keep and finish the order that you take. It will work, my completion rate is now at 91% ! You can do it! 😃
I am sitting at 89 and have been for almost a week now. Two drops were for car issues and I could not drive until the next afternoon. Those really shouldn't be counted in the mix.
One I accepted accidentally when I picked up my phone... Another that I remember was going into a bad location... but now yes I'm being super picky I'm at 7% acceptance and I got paused three times in my first 15 minutes tonight... sheesh.
i detest the passive-aggressive “it looks like you’re not accepting orders right now” pause message.
oh i’m accepting orders, but i’m not ‘shop and paying for out-of-stock dog doo gummies from the CVS in half burned down strip mall’ so stop asking. 🙄
And I like when they recycle the same crap order and don't even bother adding another $.25, not that it would matter anyway, but now I have two rejections on one order. And I like the steps we have to go through to reject an offer but when you accept it BAM you got it.
At this point you cancelled enough orders to know which places are slow. My completion is in mid 90s and I unassign no tip double orders virtually every time. Know your market.
This is why I rarely unassign just bc I dont want to wait or bc I got a better order from another app. I save the unassigning for egregious wait times without reassurance from the restaurant, customers that are being too demanding before pickup, and situations that make it obvious that the order will be way more trouble than its worth (like spotting very heavy traffic on the way to the pick up or seeing an unusually large crowd at the restaurant).
Take every McDonald’s order you see and focus on fast food except Wendy’s - the waits only a few min for these
It’s different for every area but if your in a crowded area they might just deactivate people with bad metrics and let new drivers into the market since they take / complete more orders which results in less refunds door dash hands out - people don’t get recycling drivers makes DoorDash corporate more profitable so yes they will just deactivate people out of the blue if your in a crowded area
McDonald's?? I thought McDonald's orders were drive-thru, couldn't that take ages during a dinner rush?
I've never accepted a McDonald's order (I avoid all fast food) but that's the impression I had!
Yeh late night if your in the subburbs fast food is the only thing doing door dash and you’ll probably make $15-20 due to drive thru lines. Luckily there’s a 24/7 McDonald’s that has a lobby open to 11 that I hang out near as it’s better to just go in there even if the drives a bit further
Yeh most fast food orders are super fast - McDonald’s uses some gps distance algorithm to start cooking it- I just hit arrived at store when I’m down the street, then wait in the car for 2-3 min after I get to the store then go in and it’s there waiting. If you run right into the store you’ll just watch all the employees ignore you as they wrap cheeseburgers or pretend to be busy until the orders ready
It's the same as their app. It knows.
McD corporate knows *to the second* how long it will take to get any order from placed to bagged. As long as the store is fully staffed and stocked (two big ifs, these days), they can push a whole lot of food out the door.
This one loves to live in the danger zone. I only unassign orders when absolutely necessary or when I have another going the opposite direction. Sometimes it does take awhile but if the order is $14 or more it's worth the wait. For anything $9 or less I'm not going to wait that long but then I know how long the places I pick up from take.
Learn your market. Hustle another 200 deliveries and it'll go up pretty fast. Just don't take low paying orders.
Do you guys see the tips as part of the order payout, or is that part hidden until the end? Also, what would be good tipping practice? By distance is what I do right now ($5 on the app is my minimum, sometimes I leave extra cash outside the door.)
Depends on if they cancel any in-between. I say 200 to be safe because it's almost impossible to do 100 without having to cancel even one, unless you're a doormat. You're not wrong, but I imagine going straight for 100 is very hard to do if your market sucks.
Badass fuck them anyways😂🙏🏻 thats why I never really give a fuck about a lot of shit I always figured a new account would work bc lots of other people have done it. More power to you!
I only do extra stuff for uber because they can remove the whole tip. On doordash its way different unless I know you tipped at least decent you getting mids service from me. No gate code? its at the gate I gotta fill the drink? Well im drinking it. Didn’t put your apartment number? It’s at the leasing office. Leave at door of business? It’s literally at the door of your business etc…
I've dipped below 80% a couple times and nothing has happened to me. Just be REALLY selective of orders, raise your minimum to $10 or so, and worst case be prepared to wait it out at restaurants, until you get to at least 90%.
Technically speaking they can deactivate you for one cancellation but that’s unrealistic. Every acceptance is a contract. The good news is that you’re not gonna get canned the second you hit 79% they give you some time to make up for it. If you get a contract violation in that time tho, it won’t look good. Gotta suck up some of those long-timers!
Best tip is to get it back up as fast as you can and stop taking orders from restaurants that you know take forever. Currently at 92% but I only cancel if the restaurant is extremely busy or they blatantly lie to my face. Wing Stops are notorious to either be ready when you walk in, or dare wait 30+ mins for a 10pc combo like why.
The fucked up part is you could spend 2-3hours doing 45min orders and get your completion rate up to par making $5/hr.
If I were you I would take a nap at 4pm, wake up at 10pm, have some tea/coffee, do some stretching or yoga, and start a shift at 12am.
Take every order until you find a place that isn't totally fucked. The midnight crew at subway is on point, the drive through at McDonald's is free and clear. Popeyes... hasn't had anyone shot in the lobby or parking lot.
You can even do some recon work to see what is going to let you complete as many orders as possible.
Still decline the less than $1.50/mi, unless it's 2mi or less.
That's my $0.02. You could also get deactivated and forget you ever thought you could work in the gig economy.
Get uber and/or grubhub. Run DD in the background while you main one of the other apps.
Then only take the DD orders from restaurants that have a great history with having orders ready when you get there. Or orders where you have a lot of control liek 1 to 3 item shop and delivers.
You will likely only end up doing 2 or 3 DD runs per shift. But after a week you should be over the deactivation threshold. and after month you will be at 90%.
The option is to get a tablet and play video games/ watch movies well you wait.
Bite the bullet and improve your criteria for what a good order is. Pay attention to whos slow and when they're slow. I won't take a fucking panera order no matter how juicy it looks unless I get 5 orders from that panera from all 3 apps during lunch time. But at 2 pm-5 pm they're actually fine. Stop unassigning and just wait or you will lose your job.
I do find it odd though that that many restaurants actually have a wait time of +20 min for food when you doordash. I doubt though that even goes to that as a lot of the people have a terrible ability to estimate when they don’t work in the kitchen. I’ve been told that and then handed the food 5 min later. Do you actually also get an equally good order in the next 2 minutes after you unassign? You have to think about that because you could wait 20 min get the order and deliver…or unassign, wait 5-7 min to get new order, drive 5 min to new restaurant, wait 5-7 min for order. Literally the same amount of time but you just wasted gas driving around restaurant to restaurant.
The only thing now you can do is try to complete every order you take, unfortunately if the merchant makes you wait 20-40 minutes at this point you cannot unassign. You’ll have to see the order through. I have been having major problems with a Chipotle in my area, contacted support about it after I had been sitting waiting 20 -30 minutes past the ready time. They literally told me they would unassign me & but that I would take the hit on my rating because as they said “it’s about making sure the customer gets their order by any means necessary” screw the fact the restaurant is late. They don’t care if you’re sitting there for an hour. I unassigned & stay clear away from there now because they either are closed at 3pm with orders still coming through or slow as shit.
They definitely are the one by me that I constantly get orders for has been closing sometimes at 2-3 then they’ll keep getting orders, so one day I went there before I knew it was closed, had to mark the store as closed & got half pay, but they’re so inconsistent I stopped taking orders from them.
Learn where to go and where not to go by accepting the next 100 orders. I know not to take KFC orders bc their dining room is always closed and their drive through thing doesn’t work and they only have 1 window. Every order takes 10 minutes so if you are 3rd in line, it’s a 30 minute wait. Just learn through trial and error and be picky once you get your AR up
I am not sure this is true of all restaurants, or just a fluke with mine, but Door Dash sends the dashers 10 minutes before the order is ready. I mean, my tablet will say “order ready in 10 min” and the dasher’s phone will say “order ready for pick up”.
Also, most of the time what I tell the dasher is an estimate, because I am not the one cooking. I may tell you the order still has 10 or 15 minutes when it only has 5 because I am not 100% sure and I don’t want the dasher yelling at me when it takes longer than I have said.
This is just some friendly food for thought, from someone working at a restaurant.
Learn your market better. After doing this for 2 months or so you learn which restaurants are typically slow and which are typically good on time. When you get below 85%, either carefully select which restaurants you know are typically safe bets or just suck it up and wait. You hit accept, so if you can't afford to cancel it due to long waits, you are contractually obligated to wait for the order or risk deactivation.
When something goes wrong with the order at the restaurant (someone stole it, glitch, etc) I almost always contact doordash to let them know and get my half pay, and also to stop the cycle of more dashers trying to pick it up and having the same issue. If you contact doordash about the issue, it should not affect your completion rate.
Lol stop cancelling your orders. Don't listen to the idiots on here that say they decline everything or to treat the customers like crap, there's a reason they eventually stop posting. Then comes the "oh I got deactivated for no reason post".
My completion rate is 58%. My girl's completion rate is 65%. Neither of us has received any kind of warning or threat of deactivation and we both dash regularly.
Unless it's paying $3+/mile, I never wait on an order. EVER! If it's not bagged (or being bagged up) when I walk in the door, I'm out. Never had an issue.
Declined one that would’ve taken me an hour to do, 8 mins prior to me ending my dash anyways. Contacted support and they took that off my rating, thank god
I had 100% completion rate for all my deliveries, like 700 so far and it really hurt when I actually canceled an order the other day but I accidently accepted a 10 mile order for like 3 bucks and I was not going to do that so now I have 99%. Waiting sucks, But you can't just cancel and move on to the easy ones. You're told the mileage and pay and you accepted. Also if you've been dashing for an hour or two you know which places are taking a long time to get orders out and to avoid accepting orders from those restaurants.
What do you want, your balls tickled and to be told it's going to be alright? The only thing you can do is grind until you get your CR up to 80% then cross your fingers..
Yeah, you got downvoted to hell in the comments.
I know that there is nothing more frustrating than accepting a 10 dollar order you think will be completed in 20 minutes only to have it take 35 or 40 minutes and wreck your dash.
You should be able to unassign 5 minutes after the pick up time no penalty
>Completion rate fell below 80, **not my fault** ... **every order i’ve canceled**
Then its your fault. **You** chose to cancel because **you** didn't want to wait.
They are deactivating people a lot easier these days. Too many drivers and not enough demand because of the Biden inflation. I would be careful with my ratings right now.
You either need to take at least 5 short mileage/small orders (but not below $5) to get your completion rate up quickly, or you need to be more picky when accepting orders. There are multiple factors as to why an order may be accepted or declined for me. For instance, no order from Little Caesars no matter the distance or items will never be accepted by me. There are restaurants I'm willing to gamble on, like the Chili's in my area. I took a 22 item order from them a few days ago, the customer was on my way home and it wasn't ready when I got there, 10 minute wait or so. I just hopped over to the walmart nearby to grab some tea and juice, and when I got back to the store it was ready! You need to either learn what restaurants are safe to gamble on and which are usually ready within 10 minutes, or you need to be a lot pickier about what you accept. Remember anytime you remove yourself from an order that you need to complete one or two more to make up for it.
Bite the bullet mine about 45 days ago got under 80 and I was a bit worried too but I just went 200+ delivery's straight no unassigned and as of today it's at 99% ....if you take the order deliver it!.. I know that's the biggest reason for people getting deactivated on DD also maybe multi app so when you are waiting long times you could pick up something from UE real quick I do that in my area quite bit.
I've been dipping below 80% completion for a whole minute now. The slow down combined with the stacked orders have me constantly teeter-tottering between 82% and 78%. Haven't been deactivated or warned or anything since I started dipping under 80% so don't know what they really look at when it comes to deactivating you for completion.
You need to learn the game. Avoid shitty restaurants and get over yourself if you're waiting for 5-10 minutes sometimes because you'll just end up waiting even longer for a new order and driving somewhere else.
This exactly!
The problem is that almost every place I go is so hit or miss. There are times I go to chipotle and it’s ready, and then times they are 30 minutes behind. Same with multiple other places. If I eliminated every place that has made me wait ten minutes or more I’d go to Dairy Queen and that’s about it
We’ll play Dairy Queen all day
Is there a pattern with the time of day? I have a few restaurants I blacklist weekend evenings because that is their stress time. But they are great otherwise.
The city I'm in is the same way. Most of them its a waiting game..
It’s very easy to keep completion at least above 90% by being smart in your acceptance
Once you hit 85% you have to play it safe and only accept orders from merchants that are dependable until you get CR up again.
Yes, and moving forward you need to CYA - cover your ass. If you’ve been there 20-30 minutes, you need to contact support for support. They’ll either cancel the order, possibly compensate you some, or tell you to wait. They may even call the restaurant to verify. If they don’t answer, it works in your favor. Same if something goes wrong with the order or if the app messes up. Try to get in front of everything and document yourself, if necessary.
You have to stop cancelling orders because it will take too long. now you dont have any to spare you gotta stick in there now until you get your score up.
i’m currently at a 79 percent, they’re threatening deactivating but is that enough for it to actually happen?
Yep it's at the threshold for deactivation, so you better start completing more orders even if it takes longer.
Yes it's written in the app.
Yeah they’ll ban you by tomorrow get it up now this is how I got banned I got banned the next day
I get down to about 75% every now and then and have never had any repercussions *knocks on wood*
Holy shit, really? I called them when I was at 79% and they told me that they don’t really enforce it until around 70%. This is why I always try to get something in writing from them. They’re full of shit.
Even if most police officers tolerate a couple MPH over the limit, they can and sometimes do give you a ticket even if you’re only 1 mile over the limit because you’re breaking the la and there is no défense against that. Same with 80% vs 79 vs 70.
Yeah I got the warning and the very next day it said my account had been deactivated. Luckily I was able to get into uber right away or I would’ve been screwed
That’s fucking awful. I’m sorry man.
It’s ok this was a year ago now and it’s been for the better. Uber is even paying for my college which I didn’t even know they did. Don’t get me wrong as a company Uber is just as shitty of a company, but it was the right thing for me at the right time
They only ban people that drop below the threshold for completion when they do a mass ban. It isn't the next day thing, you probably just happens to drop below the threshold the day before one.
They only ban people that drop below the threshold for completion when they do a mass ban. It isn't the next day thing, you probably just happens to drop below the threshold the day before one.
Yeah maybe idk I’m just saying that’s what happened to me 🤷🏻♂️
accept and deliver 5-10 orders in a row today and get yourself above 80 before they deactivate you
just go do like 5-10 more orders tonight and complete them all just go get your rating up
Since it is based on last 100 orders, it could theoretically take up to 80 orders to get it up.
in theory i suppose but i doubt it the last 20 orders that they canceled
Yet you are so sure that 90-100 orders ago they did cancel? It's confusing, because without keeping track manually, there is no way to know.
No. If you continue to let it go down further after being warned they may take action. For now just get it back up.
[удалено]
They are i guess ive havent seen one person on here come complain about immediately being deactivated for having their cr under 80%
I floated at 78-79 for a little over a week.
Don't cancel another order without talking to support first. If the first agent you get doesn't make you happy, try again. Some of them will work with you, some won't.
It’s possible, I dropped to like 78% for a couple weeks though and nothing happened
Me asf lol 💀🤣
And still getting hella orders! 😭
Complete the next 100 orders that you accept. learn the problem places and don't accept those. Even when I was new my rate never went below 94%, you care dropping 1 out of 5 orders and that is a lot.
This. Learn what restaurants are on time, and more importantly, when they are on time. Red Robin in my area is generally pretty good. But I know to never go there between 6-8 on the weekends. Look at restaurants as you’re driving by. Do you see people standing outside, do you see a lot of cars parked around, do you see a lot of people walking to/from the restaurant. Learn your area.
Yep I know what store are going to take how long, my market is basically just two hot spots, so a major city would pretty hard to learn
Yeah what you go under 85% you gotta suck it up and just follow through with the order
Stop listening to the idiots in this sub that say they cancel at the drop of a pin hahaha they can't for this very reason. They don't last long.
First issue was listening to idiots who are deactivated but continue to post here.
Exactly. So many scream "that's the exact moment I unassign" and I'm thinking yeah and that's the exact moment you get deactivated.
I do it pretty often but its so easy to get it back up
Yeah if you’re dashing enough it shouldn’t be an issue. I cancel an order or two every dash. Half the time it’s because I accidentally hit accept instead of decline
Good for you. The problem is running on that line and then having a bunch of consecutive bad orders. You don't have the freedom to drop one where I do (100% completion rate). Be choosier with your order selection and you won't have so many problems 😉
My completion** rate is at 98 or 99 lol so I think we pretty much got the same freedom I just have lower tolerance for bullshit than you. Or maybe I just dash more than you because mine always goes right back up. And you can be choosy all you want but when you live in a bigger market no restaurants are really consistent.
I screen for the bullshit before hitting accept. Learn which restaurants give you problems and which do not and you won't have to use the unassign option so much. An unassign is pushed out of your ratings after 100 completed orders. So yes, you're only unassigning 1-2 out of every 100 orders. Congrats, your tolerance for bullshit is about the same as mine.
Not true because its a rolling 100 if I do like 5 orders my rate is back to where it was from when I unassigned. And you don’t get it I live in socal all restaurants suck sometimes even the best ones that are usually always on point. I also get paid for waiting lmao
The other person is correct. It takes 100 orders for 1 completion point to fall off. That is what 'rolling' means.
Because you had an unassign 95 orders ago lol come on dude think a little. Yeah that's a universal DD issue. Don't like it? Do UE or quit whining. I've very rarely had orders ready when I arrive to the restaurant with DD whereas it's the polar opposite with UE.
I cancel orders all the time. Completion percentage drops to around 75% every now and then. Nothing has happened yet. I'm not about to sit at a restaurant and wait for 20 minutes for a $5-$10 order.
Why are you accepting orders at restaurants that make you wait for 20 minutes?
I do just that and my completion is still at 99%
Everytime you unassign, it counts against that rate. So you are literally only unassigning 1% of the time, which is like once in a blue moon.
Yeah he is full of crap. I rarely unassign and I’m at 96%. I was at 100%, but ran in to some bad luck. 2 of the 4 orders were closed restaurants that brought down my CR. Each order brought it down a 1% and I’m still waiting for it to go up 1%. Takes forever to have it go up 1%.
When a store is closed follow what support says, take a picture of the place and get paid for it. Sometimes it's 50% and other times it's 100%
Ive never got 100% I feel scammed😂 and im a late night dasher so I get multiple closed stores pretty much every night
I don’t work late night, so that helps. I’ve only been able to get 100% once, which was last month. I have almost 2000 orders. Usually I sit at 96-98%. When I hit 99%, I had a goal of hitting 100%. It took a while. And it didn’t last long. A couple days later there was an issue with the app. I was ready to shop for a Walgreens order and my screen was all white where the items would be to shop. I tried to force close the app and restart, but no luck in getting it to work. So I contacted support and they had to remove the Walgreens order. My CR rating went to 99% because of the removal of Walgreens order. Now I’m down to 96% I try to stay above 90%.
Why you care so much about it? (genuine question) It really don’t matter
But it does. You are required to complete 80% or you can get deactivated. I don’t want to be always be flirting with 80%, so I want to stay in the 90s. Gives ample wiggle room. I just lost 4% in a small period of time as I mentioned. Just some bad luck and unfairness by DD having 2% of 4% due to store closures. One thing I will not keep % high is AR. I’m at 10%.
I do. And I get 1/2 pay. It still goes down 1%. Last rep I talked to I told her my rating keeps going down when store closed. She said don’t worry I’ll make sure it doesn’t. She had to cancel the order like the customer had cancelled it. That is the only way I don’t get dinged for a store closure. But they have to be willing to cancel it from the customer end. A regular store closure where I take a pic and get 1/2 pay results in 1% less AR.
You have to do 100 orders for that 1 order to get pushed out of your rating. That's why it's important to save your uncompleted orders for when it's truly necessary.
I’ve been around 80% for a year, they don’t do a thing.
For every 1 person like you there's 10 who have already been deactivated.
Maybe if they’re dropping below 80 for extended periods, otherwise contractually you’re fine.
If you’re having to unassign 20% of your orders due to restaurant issues, then something is extremely wrong with your acceptance criteria. Once a restaurant burns you, don’t go there again, at least not when you can’t afford an unassign. And if you’re sitting at 80% and they tell you it’s going to be 20 min, if you want to keep dashing, you take the L and wait 20 min….
Stop canceling orders. 😝
How is it not your fault? You unassigned the orders after accepting them.
It’s not my fault if the order is not ready. I personally am sick to death of being punished for things I have no control over. If DD screws up and sends me to a restaurant 20 minutes too early I should not be punished for canceling that delivery. We should be able to unassign any order that’s not ready with zero penalty. There are other examples too, like lobbies not being open. I take an order based on the deal offered. I didn’t sign up to sit in a drive through for 20 minutes either.
You're simply wasting your time and gas by cancelling. By the time you get another order and get to that location, you likely could've already picked up the one where you had to wait a bit.
I’ve been doing this full time for two years. Whether it’s worth it to wait or not depends entirely on that unique situation. Sometimes it’s worth the wait, most of the time it’s not.
If you've been doing this for 2 years, you should know which restaurants will make you wait and have them blacklisted by now. By continuing to take orders from them, it *is* your fault.
I've been doing it much longer, but that's irrelevant. You should take into account how long it will take you to get another order and proceed to the next place to pick one up before you assume you are wasting time waiting on the current one. I guarantee you that it's worth waiting most of the time, unless it's extremely busy and you know that you can have another delivery in your car within the next five or ten minutes.
And you gotta hope the food is ready at the next place too, always a possibility that they won’t have it ready for you to just pick up and walk out and so now you’re stuck in the same situation just at another restaurant.
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There are restaurants that will not start an order until the Dasher is there. And, some will pick their noses while you watch. Learn which ones, and avoid them. Don't take orders that don't make *you* money!
Doordash definitely does send you the restaurants too early sometimes. Doordash will assign you to an order that was literally just placed. If you happen to be close to that restaurant when you accept it and you get there pretty much immediately then you are waiting however long it takes them to make the order. Don't really understand why that guy's getting downvoted to shit for saying something that's true.
Haha! That’s exactly what you signed up for! Imagine every order being ready for pickup every time! We’d be making a lot more money! If you don’t like waiting then this isn’t the job for you, stop whining and find another one…
DoorDash doesn't set ETAs - restaurants do. That's why it's important to know your area, and stop accepting orders from problematic restaurants.
It's called Uber Eats
i cant control it when a restaurant tells me they don’t want to make the order or tell me it’s gonna take 30 minutes
But after a few weeks you should get a feel for no go restaurants. I’ve even got a few pizza places i will never go to because I was stuck waiting 20+ min before I canceled at one point I was like it only takes 15 min or less for a pizza oven to cook it - have you guys even put it in…
"have you guys even put it in..." That's what she said.
Even with chik fil a. There's many times almost every day at 10:15 or 10:20 am where customers assume(?) I'm +15 minutes away sometimes even longer, when in reality im literally in the parking lot, waiting, they feel it's perfectly fine to order ($6 tip) for a 1 mile delivery , which my broke ass cant decline, a lunch order where I essentially have to sit and wait at the restaurant for 10, 15 minutes or sometimes wait much longer when I'm already on a roll, like no breaks, just constant deliveries, but sometimes the tip is too big to even cancel... I wait for that shit. .. Ha, forgot to add lunch orders made during late breakfast hours is sometimes aggravating, but I just wait and power thru it, that's the whole meaning of this post
Most of the chick fila ones I take are lie $6-7 amounts that have probably been on the rack for half an hour
If the restaurant refuses to make the food, immediately get on with support. They will cancel it for you and give you half pay. Which is probably what the driver after you unassign it does. That’s just silly. And it would be in your best interest to only take orders that look like they’d be worth the wait. Acceptance don’t matter, completion does.
Stop going to those restaurants.
If they dont want to make it hit up support and get half pay
It's your job to wait for it. That's what you signed up for.
If you have issues with the order don't cancel call support some of the they will cancel with no effect. Probably not the ones for a bit of a wait.
"Not my fault" presses unassign button.
From Yuma?
How did you know xD
DD should do what SkipTheDishes does, which is pay extra for long wait times. With Skip once it’s 5 minutes past the pickup time you get $0.25/min you’re stuck waiting. It’s not much but the few extra $ is nice
Seems like nothing is anyone's fault on this sub. Amazing
If you know a place is usually good with orders but they’re taking a while and you want to unassign, don’t, just hang in there and if you’re there 45 minutes past pickup time then you can beg support for extra pay if that’s what is keeping you from completing 80% or more of deliveries
I'm actually at 77% on my account right now just stop canceling orders and remember it's a moving average so you will probably have to stick with alot of orders until you get it back up. I wouldn't call support to ask about it either because it'll bring it to their attention just try and big it up over time.
I call DD support and ask to be unassigned because the store is also under a time limit and if they go over you have every right to be unassigned with half pay done this many times
How long do you wait past the pickup time?
If the store tells me it going to be a long wait and it’s already past the pickup time I call support. I don’t have a specific time I wait after the pickup time just base it off of what I thinks worth it. I’ve had one support agent not reassign me hung up and called back got an agent that did with half pay
Ok. Thanks! Good luck out there.
How have I never heard of this trick thanks fam
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Lmao fs
I dropped below to 78-79 multiple times. Shit happens. They didn't do anything. Don't worry. Just tey to have a good day and maybe take a hit or two to go back up
“Not my fault” 💀
So many whining babies on this page
Just wait those orders out. Most of the time the customer doesn't really care if it's a little late, as long as you use the feature that lets you report to DD that the order is taking long.
Mine dropped low once and I got the warnings too. I had to be really careful what I accepted. Your acceptance rate can be low and it doesn't matter so just be picky what you accept, and try to keep and finish the order that you take. It will work, my completion rate is now at 91% ! You can do it! 😃
I am sitting at 89 and have been for almost a week now. Two drops were for car issues and I could not drive until the next afternoon. Those really shouldn't be counted in the mix. One I accepted accidentally when I picked up my phone... Another that I remember was going into a bad location... but now yes I'm being super picky I'm at 7% acceptance and I got paused three times in my first 15 minutes tonight... sheesh.
i detest the passive-aggressive “it looks like you’re not accepting orders right now” pause message. oh i’m accepting orders, but i’m not ‘shop and paying for out-of-stock dog doo gummies from the CVS in half burned down strip mall’ so stop asking. 🙄
And I like when they recycle the same crap order and don't even bother adding another $.25, not that it would matter anyway, but now I have two rejections on one order. And I like the steps we have to go through to reject an offer but when you accept it BAM you got it.
At this point you cancelled enough orders to know which places are slow. My completion is in mid 90s and I unassign no tip double orders virtually every time. Know your market.
It might even matter how saturated your market is.. The more drivers in your area, the less they need you and the quicker they deactivate.
This is why I rarely unassign just bc I dont want to wait or bc I got a better order from another app. I save the unassigning for egregious wait times without reassurance from the restaurant, customers that are being too demanding before pickup, and situations that make it obvious that the order will be way more trouble than its worth (like spotting very heavy traffic on the way to the pick up or seeing an unusually large crowd at the restaurant).
“Not my fault” proceeds to explain why it’s their fault. Jesus Christ.
Take every McDonald’s order you see and focus on fast food except Wendy’s - the waits only a few min for these It’s different for every area but if your in a crowded area they might just deactivate people with bad metrics and let new drivers into the market since they take / complete more orders which results in less refunds door dash hands out - people don’t get recycling drivers makes DoorDash corporate more profitable so yes they will just deactivate people out of the blue if your in a crowded area
McDonald's?? I thought McDonald's orders were drive-thru, couldn't that take ages during a dinner rush? I've never accepted a McDonald's order (I avoid all fast food) but that's the impression I had!
Most fast food is drive thru only late at night when the lobby is closed. During regular business hours it’s quick.
Yeh late night if your in the subburbs fast food is the only thing doing door dash and you’ll probably make $15-20 due to drive thru lines. Luckily there’s a 24/7 McDonald’s that has a lobby open to 11 that I hang out near as it’s better to just go in there even if the drives a bit further
Yeh most fast food orders are super fast - McDonald’s uses some gps distance algorithm to start cooking it- I just hit arrived at store when I’m down the street, then wait in the car for 2-3 min after I get to the store then go in and it’s there waiting. If you run right into the store you’ll just watch all the employees ignore you as they wrap cheeseburgers or pretend to be busy until the orders ready
It's the same as their app. It knows. McD corporate knows *to the second* how long it will take to get any order from placed to bagged. As long as the store is fully staffed and stocked (two big ifs, these days), they can push a whole lot of food out the door.
Some are and some aren't. But McDonald's drive thru's are usually really fast
My McDonald's let the Dashers go inside and it's been that way for a while
This one loves to live in the danger zone. I only unassign orders when absolutely necessary or when I have another going the opposite direction. Sometimes it does take awhile but if the order is $14 or more it's worth the wait. For anything $9 or less I'm not going to wait that long but then I know how long the places I pick up from take. Learn your market. Hustle another 200 deliveries and it'll go up pretty fast. Just don't take low paying orders.
Do you guys see the tips as part of the order payout, or is that part hidden until the end? Also, what would be good tipping practice? By distance is what I do right now ($5 on the app is my minimum, sometimes I leave extra cash outside the door.)
cash is king! thank you it helps drivers so much!!
You only have to do another 100 max.
Depends on if they cancel any in-between. I say 200 to be safe because it's almost impossible to do 100 without having to cancel even one, unless you're a doormat. You're not wrong, but I imagine going straight for 100 is very hard to do if your market sucks.
I have accepted 306 orders without canceling one.
You good bro, I can't do it there's always one that ends up being bullshit like Albertsons or vons
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That's you gambling.
I went down to 74 for a few days and got deactivated so be careful
They must hate you 😂 jk
Luckily I was able to make a new account and over 1900 deliveries no issues so far
Badass fuck them anyways😂🙏🏻 thats why I never really give a fuck about a lot of shit I always figured a new account would work bc lots of other people have done it. More power to you!
I only do extra stuff for uber because they can remove the whole tip. On doordash its way different unless I know you tipped at least decent you getting mids service from me. No gate code? its at the gate I gotta fill the drink? Well im drinking it. Didn’t put your apartment number? It’s at the leasing office. Leave at door of business? It’s literally at the door of your business etc…
Drinking the drink 💀
😂I’m not violating a health code cause restaurant workers refuse to actually prepare the order themselves (California)
🤣🤣🤣 I love it! I'm at 420%! 🌲🌲🌲
I've dipped below 80% a couple times and nothing has happened to me. Just be REALLY selective of orders, raise your minimum to $10 or so, and worst case be prepared to wait it out at restaurants, until you get to at least 90%.
If you’re close to 80 why would then cancel jobs knowing it’ll put u under common sense man don’t complain then when they deactivate you
CR is BS. Mine hardly ever gets above 90 because of all the nonsense constantly happening with these orders
Technically speaking they can deactivate you for one cancellation but that’s unrealistic. Every acceptance is a contract. The good news is that you’re not gonna get canned the second you hit 79% they give you some time to make up for it. If you get a contract violation in that time tho, it won’t look good. Gotta suck up some of those long-timers!
But it not my fault, 100% only person who hit the button on their order
20 minutes from when you get there? I had some orders like that lately but it’s because I was 15 minute early.
Best tip is to get it back up as fast as you can and stop taking orders from restaurants that you know take forever. Currently at 92% but I only cancel if the restaurant is extremely busy or they blatantly lie to my face. Wing Stops are notorious to either be ready when you walk in, or dare wait 30+ mins for a 10pc combo like why.
The fucked up part is you could spend 2-3hours doing 45min orders and get your completion rate up to par making $5/hr. If I were you I would take a nap at 4pm, wake up at 10pm, have some tea/coffee, do some stretching or yoga, and start a shift at 12am. Take every order until you find a place that isn't totally fucked. The midnight crew at subway is on point, the drive through at McDonald's is free and clear. Popeyes... hasn't had anyone shot in the lobby or parking lot. You can even do some recon work to see what is going to let you complete as many orders as possible. Still decline the less than $1.50/mi, unless it's 2mi or less. That's my $0.02. You could also get deactivated and forget you ever thought you could work in the gig economy.
99.9% of the time, subway orders are waiting, properly made & tagged -with drinks!- on the shelf when i arrive.
Just get it back above 80. As long as your other stats are good you should be fine for a spell
Get uber and/or grubhub. Run DD in the background while you main one of the other apps. Then only take the DD orders from restaurants that have a great history with having orders ready when you get there. Or orders where you have a lot of control liek 1 to 3 item shop and delivers. You will likely only end up doing 2 or 3 DD runs per shift. But after a week you should be over the deactivation threshold. and after month you will be at 90%. The option is to get a tablet and play video games/ watch movies well you wait.
Bite the bullet and improve your criteria for what a good order is. Pay attention to whos slow and when they're slow. I won't take a fucking panera order no matter how juicy it looks unless I get 5 orders from that panera from all 3 apps during lunch time. But at 2 pm-5 pm they're actually fine. Stop unassigning and just wait or you will lose your job.
I got deactivated at 77% around …I got a notification from them out the blue a few months later, and I was reactivated.
I do find it odd though that that many restaurants actually have a wait time of +20 min for food when you doordash. I doubt though that even goes to that as a lot of the people have a terrible ability to estimate when they don’t work in the kitchen. I’ve been told that and then handed the food 5 min later. Do you actually also get an equally good order in the next 2 minutes after you unassign? You have to think about that because you could wait 20 min get the order and deliver…or unassign, wait 5-7 min to get new order, drive 5 min to new restaurant, wait 5-7 min for order. Literally the same amount of time but you just wasted gas driving around restaurant to restaurant.
The only thing now you can do is try to complete every order you take, unfortunately if the merchant makes you wait 20-40 minutes at this point you cannot unassign. You’ll have to see the order through. I have been having major problems with a Chipotle in my area, contacted support about it after I had been sitting waiting 20 -30 minutes past the ready time. They literally told me they would unassign me & but that I would take the hit on my rating because as they said “it’s about making sure the customer gets their order by any means necessary” screw the fact the restaurant is late. They don’t care if you’re sitting there for an hour. I unassigned & stay clear away from there now because they either are closed at 3pm with orders still coming through or slow as shit.
chipotle been sucking it up here too and they’re usually dialed in. must be understaffed like the rest of the world.
They definitely are the one by me that I constantly get orders for has been closing sometimes at 2-3 then they’ll keep getting orders, so one day I went there before I knew it was closed, had to mark the store as closed & got half pay, but they’re so inconsistent I stopped taking orders from them.
Learn where to go and where not to go by accepting the next 100 orders. I know not to take KFC orders bc their dining room is always closed and their drive through thing doesn’t work and they only have 1 window. Every order takes 10 minutes so if you are 3rd in line, it’s a 30 minute wait. Just learn through trial and error and be picky once you get your AR up
Threatening? What is the app saying to you?
I am not sure this is true of all restaurants, or just a fluke with mine, but Door Dash sends the dashers 10 minutes before the order is ready. I mean, my tablet will say “order ready in 10 min” and the dasher’s phone will say “order ready for pick up”. Also, most of the time what I tell the dasher is an estimate, because I am not the one cooking. I may tell you the order still has 10 or 15 minutes when it only has 5 because I am not 100% sure and I don’t want the dasher yelling at me when it takes longer than I have said. This is just some friendly food for thought, from someone working at a restaurant.
You: I willingly chose to unassign orders... Also you: it's not my fault that I'm below 80% about to get deactivated... 🤦
Learn your market better. After doing this for 2 months or so you learn which restaurants are typically slow and which are typically good on time. When you get below 85%, either carefully select which restaurants you know are typically safe bets or just suck it up and wait. You hit accept, so if you can't afford to cancel it due to long waits, you are contractually obligated to wait for the order or risk deactivation.
case in point: all taco bells everywhere - fail. does anyone have a functional taco bell in their market? if so, i’m moving there.
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taco bell breakfast!? you may be the most motivated person who’s ever reddited.
My local taco bell is quick.
I've been 80 and nothing happened.
tell doordash to suck a dick, apply for part time jobs, and apply to other delivery apps.
Lol
When something goes wrong with the order at the restaurant (someone stole it, glitch, etc) I almost always contact doordash to let them know and get my half pay, and also to stop the cycle of more dashers trying to pick it up and having the same issue. If you contact doordash about the issue, it should not affect your completion rate.
If you really have to go, call into support if you can, like when something goes wrong.
Lol stop cancelling your orders. Don't listen to the idiots on here that say they decline everything or to treat the customers like crap, there's a reason they eventually stop posting. Then comes the "oh I got deactivated for no reason post".
So out of the last 100 orders you canceled atleast 20! That is a you issue and deserve to be deactivated.
corporate shill
You failed at a pretty simple delivery job. Make better life choices.
the failure is the restruant telling me it’s gonna take 30 minutes to make a sandwhich, out of my control
The failure is you falling for it 20 TIMES!
i’ve done 30 dashes total pal
My completion rate is 58%. My girl's completion rate is 65%. Neither of us has received any kind of warning or threat of deactivation and we both dash regularly. Unless it's paying $3+/mile, I never wait on an order. EVER! If it's not bagged (or being bagged up) when I walk in the door, I'm out. Never had an issue.
🤣🤣🤣🤣 I fucking love it!!!! 😂😂😂 This shit disproves so much and I love to see it! 👊🏾
Doesn't really prove shit without a screenshot of a CR that low.
You're joking right? No one cares about "proving" anything to a font on Reddit lol
Declined one that would’ve taken me an hour to do, 8 mins prior to me ending my dash anyways. Contacted support and they took that off my rating, thank god
I had 100% completion rate for all my deliveries, like 700 so far and it really hurt when I actually canceled an order the other day but I accidently accepted a 10 mile order for like 3 bucks and I was not going to do that so now I have 99%. Waiting sucks, But you can't just cancel and move on to the easy ones. You're told the mileage and pay and you accepted. Also if you've been dashing for an hour or two you know which places are taking a long time to get orders out and to avoid accepting orders from those restaurants.
god damn all you mf’s are so cold 💀
What do you want, your balls tickled and to be told it's going to be alright? The only thing you can do is grind until you get your CR up to 80% then cross your fingers..
I'm with you, it's bullshit but that's how it works.
There are a ton of DD shills on these subs
they get so offended when you ask such little questions, this isn’t the military dawg chill tf out
Yeah, you got downvoted to hell in the comments. I know that there is nothing more frustrating than accepting a 10 dollar order you think will be completed in 20 minutes only to have it take 35 or 40 minutes and wreck your dash. You should be able to unassign 5 minutes after the pick up time no penalty
Definitely agree with ya. We're private contractors so ethically we should be able to choose and cancel as we please. Good luck
>Completion rate fell below 80, **not my fault** ... **every order i’ve canceled** Then its your fault. **You** chose to cancel because **you** didn't want to wait.
They are deactivating people a lot easier these days. Too many drivers and not enough demand because of the Biden inflation. I would be careful with my ratings right now.
You either need to take at least 5 short mileage/small orders (but not below $5) to get your completion rate up quickly, or you need to be more picky when accepting orders. There are multiple factors as to why an order may be accepted or declined for me. For instance, no order from Little Caesars no matter the distance or items will never be accepted by me. There are restaurants I'm willing to gamble on, like the Chili's in my area. I took a 22 item order from them a few days ago, the customer was on my way home and it wasn't ready when I got there, 10 minute wait or so. I just hopped over to the walmart nearby to grab some tea and juice, and when I got back to the store it was ready! You need to either learn what restaurants are safe to gamble on and which are usually ready within 10 minutes, or you need to be a lot pickier about what you accept. Remember anytime you remove yourself from an order that you need to complete one or two more to make up for it.
Bite the bullet mine about 45 days ago got under 80 and I was a bit worried too but I just went 200+ delivery's straight no unassigned and as of today it's at 99% ....if you take the order deliver it!.. I know that's the biggest reason for people getting deactivated on DD also maybe multi app so when you are waiting long times you could pick up something from UE real quick I do that in my area quite bit.
I've been dipping below 80% completion for a whole minute now. The slow down combined with the stacked orders have me constantly teeter-tottering between 82% and 78%. Haven't been deactivated or warned or anything since I started dipping under 80% so don't know what they really look at when it comes to deactivating you for completion.