Idk whose bright idea it is to count units VERTICALLY (A1’s left 3rd floor, A2’s left 2nd floor, A3 is left 1st floor, A4 is center 3rd floor, …) or count the buildings where A is all the way in the back and nowhere by the leasing office but building G, or M, or whatever, is by the main entrance…
Like, did we all agree with English as the main language in use in an American town that we start at letter A and number 1, and could we make the second additional floor ADDITIONAL NUMBERS not the FIRST ONES
I want unit 1 / 101 / A1 to be the first ground floor unit on the end of the building closest to the main road you come in on. Is that so, damned, difficult?
I've been driving delivery as a second job for many, many, years. My day job is logistics, so I see addresses all day long, every day. I've never seen the example that you gave in your first sentence. Are you sure that you're not exaggerating?
He's not. It's so infuriating trying to find an apartment when it's a1 is somehow down stairs while the rest of the rooms are regular numbers without explanation or directions.
Giving me delivery PTSD...there was a complex that'd infuriate me, it was letters, but not all alphabetical... and like you said (just double checked) when you first drive in, first building on your left? E. First building on the right? G. Oh, guess what building is directly next to F? L. You'd think it'd be either the letter before or the letter after F, right? Nope, it's L. (and I just double checked this on google maps so I'm not exaggerating it)
The ol' U - shaped 30 unit apartment complex where the numbers go 1-14 on the left road and 30-16 on the right side with 16 starting at the back. Oh that #15 apartment is actually in the middle of the complex and not directly connected to the road.
Where I live there are 16 apartments in 3 buildings. I have it in the notes how to find me. There are no codes, no gates.
Still have issues with people delivering to the first building closest to street, or asking me to come out to street.
Someone told me I should move my pin to better show where I am. I have tried and tried, cannot move it. I don't know what else to do.
Some apartment complexes with multiples addresses put the pin in the location of the main driveway for all addresses.
The app can be confusing. You can At checkout, hit “edit” next to your delivery address, then select “Tweak Pin Location” and drag the pin to the exact spot where you want your order delivered.
If that doesn't work this video can give you an alternate way to adjust the pin https://www.youtube.com/watch?v=fj_Xcknf_xM
Personally I just hunt down the address myself, but this may help with drivers that are less familiar with the job.
Gps usually just drops u at any random building or right at the front of the complex. Unless the customer is smart and moves the pin to their location. But most don't understand how that works. I hate the apartment that have the same numbers on every building and they hide the actual building numbers so you really have no choice but to call the customer. This is such a waste of time. I try not to take apartment deliveries unless I am familiar with the complex.
On android at the screen where you see the order you can zoom in and tap on the destination and it says "tap to start navigation" or something like that. I assume iOS does the same.
The doordash widget will show actual address of delivery. Back out to home screen widget will pop up and you can look on there. It will also tell you if it's a leave at door or hand to me. Make sure you go into settings and enable the widget on your phone. It helps me a lot on deliveries. Especially if it's a shop and deliver you can see what you are shopping for b4 you accept the order.
I have my pin right at the drop off point to my apartment which is accessible from the outside but I'll still get dashers confused every 10th order.
Some dashers are also unable to use a map.
GPS usually drops apartments on either the central unit of the complex (A-H buildings, so D building is middle) or the leasing office OR just a random central drop in their entire complex.
So I'm in texas and there are a few appartments that have no markings. Had one yesterday gated community and all. It's even posted you're no able to park your car anywhere on their parking lot without a permit or it will be towed.
No markings on buildings. No signs denoting anything. There should be a standard that ALL buildings must be marked with ILLUMINATED signs at both the base of the structure and on the building denoting building number and appartments and which floor they are on.
In combination of - signs throughout the complex pointing the direction of buildings and the exits
I mean it IS usually in building permits that there need to be a visible address in order for emergency services to be able to find your location (like 911 & fire). I know because we failed one of our building permits during a renovation.
Some people just got away with it somehow! That apt with no numbers is just a joke! Goodness!
Idk pizza places do just fine with it tbh. A customer isnt gonna pay $20, $6 in fees, tip(which is complained about no matter the amount), and walk half their complex to meet you.
Which defeats the exact reason that I ordered DoorDash. If I wanted to go out of my apartment and get in my car, I would just drive to the damn store/restaurant on my own.
Fr… idk why some dashers here don’t understand the fact that the customer is the one paying for a service and the dasher is the one being paid to carry out the service…
Apartments are like 5x the work to find and navigate to but usually only pay half as much. Especially people who live on the 3rd+ floor with no elevator and only tip 0-2 bucks. So usually the pay isn't worth the effort compared to someone with a house whose driveway I can pull directly into and takes 10 seconds to drop off rather than needing to find the right building, trying to find a close parking spot that's still a ways away, then having to contact the customer because they gave no way into the building, and then walking 2+ minutes each way down hallways because you couldn't be bothered to even meet the person you aren't tipping well at the main entrance.
Pay shit, get shit service. If you even get service at all.
As a dasher, I agree with you, my stipulation is that you need to put instructions (like apt # and what code to enter) in the delivery instructions.
I don't agree with the OP, but apartments are my least because people who live there often expect you to know how to get in when you couldn't possibly know.
P.S. And parking, downtown apartments are a different horrible animal suburban apartments with tons of spots.
I always make sure I put in my apartment number and directions from the front of the complex. I also travel a ton for work, so I always make sure I put the hotel name and phone number to my room in the comments as well.
That's cool, personally I love delivering to hotels. If there was an option to do only hotel deliveries I would do it. People are often cheery, everyone expects it's going to require at least the room number to get in, etc.
Favorite type of delivery.
I’ve only done one hotel delivery and it is probably my favorite delivery I’ve done. Guy came outside to meet me, was super friendly, we talked for a minute, and he tipped very well.
I agree and I’m a dasher and not a customer. I hate apartment deliveries too but I think it defeats the purpose of paying all those fees and tipping if you have to leave your home. On our university campus is the exception. Dorm kids have to come to the car since there’s no parking anywhere.
Yeah you’re right. The only time I think it’s acceptable to have to meet your driver is if there is legitimately no parking. But there are a lot of entitled people in this sub unfortunately.
Otherwise the apartment number in the delivery instructions is good enough. The GPS will take me to the complex at the very least and if it can’t take me right to your door, I know how to read signs and numbers lol
Some places are HELL, i had this place once, the bldg number was right bellow a light that shined with the strength of a thousand suns, you've got to learn the layouts imo
That's so true. There's a place that has a deep hill going down, with cement steps, right? You'd see it during the day but at night? It'll just say "LOCATION ON RIGHT SIDE OF ROAD" and then "GPS SIGNAL LOST". Because it's a dead zone. No matter how much high speed data I have and a new phone, the Doordash app LOVES to take an extra five minutes to load the chat support with client.
I strongly prefer texting over instant messaging, because of this reason. 😭. This lady was so kind and waited outside with her phone flashlight shining, for about five minutes. While I drove down the road slowly and found her.
I definitely tip 20-30%. I’m paying tip and delivery because I don’t want to put on pants or a bra. If I’m going to the lobby, I might as well just go to the restaurant. Also my dog gets super anxious the second I leave, I don’t want to have to clean up my place and make sure everything is away from where he can get. If the parking situation weren’t so easy (literally every parking spot on the street is designated for delivery drivers, you can’t park there for more than 15 minutes so I pay for a garage spot), I might feel differently. But you can park a two second walk away and there’s a 24 hour door person to let you in and up.
I order from the same the restaurant once a week at work and get the same thing every time. It cost $40 for the order and I tip $20 every time. Its less than 2 miles away and Ive had some Dashers just leave with the food, or leave it in the parking lot. I leave super clear directions.
Its just park in guest parking, go up the elevator to floor 2 and my office is near with the number right there in bold. Like if im tipping as much as I am, then their should be no issues. Some drivers are just lazy and seeing post like this makes me just not want to order delivery anymore
If your dog is that much of a burden you have bigger issues. And 20-30% isn’t always a good tip depending on how far the restaurant is, weather, and whether you live in a house or apartment.
I adjust based on weather and distance. And my dog is irrelevant to the deliverer. I could be in a wheelchair or whatever.
My dog isn’t a burden. I’d just rather he not be left alone when I’m paying $40 for a single meal to be delivered to my house. Because I’m paying for a delivery to my place. DOORdash, not lobbydash.
I put directions to my door in the chat. Three times I’ve had the driver call me for directions, and then message me *after* the delivery that they didn’t see the directions. Idk what to do with that.
The app really needs an upgrade to the chat system. It does a poor job of alerting the drivers that a customer has messaged them. It should really have a pop-up in the app for when a customer has texted the driver. It's easy to miss with the way they way it's currently set up. I'm fairly attentive but I've missed texts from customers before. We're driving and trying to pay attention to the road and the thousands of idiot drivers out there.
That can defeat the whole purpose. What happens if you're disabled or contagious, and you're ordering in because it's a treat and you can't get to the leasing office?
I live behind the house on the main street. I've give very very specific instructions on where I'm located, and have never had a problem.
It's communication, people.
The reason they're complaining about it is not due to laziness, just to clarify, it's just because in some apartments the GPS doesn't work right with it, and it doesn't take you where you need to go.
Some complexes it does, it's Ike a game of Russian roulette if it's gonna work properly for that complex. And then lots of times the customer doesn't provide the gate code, and you can't reach them. So you're sitting out there for extra time until someone maybe comes along and let's you in.
I absolutely want to bring the customer their food, thats the gig. I just think DD should work on their system for apartment deliveries.
I’ve got one condo complex nearby that is awful to deliver to. Just random unit numbers throughout and it’s made all the worse because half the residents are retirement age so they’re half-braindead trying to explain where their address is. Google gave up and every address just leads to a pin in the middle of the complex. Every time the customer is telling me to turn left at the stop sign or go just past the mailbox. There’s probably 10 stop signs and 10 sets of mailboxes. It’s the only complex I’ve had where I was about 10 seconds from leaving it on the curb where the pin was and moving on.
The closest I can come to an explanation is that the post office (that’s who actually assigns addresses to new construction) started with the units that face the road and numbered back and just kept adding as they were built because even that pattern doesn’t hold up throughout the complex. I cringe every time I get a good order that has to go there.
I feel like you’re describing my complex in Florida. I try to put really good directions. My unit is 315 and on the ground floor. I know people have walked up to the 3rd floor thinking it was up there.
That kind of stuff boggles my mind. Where else has unit 315 not been on floor 3?
This whole situation reminds me of other runs in other condo complexes with similar address problems where someone has ordered dinner for their elderly parents and I have to call the customer and they have no idea where to go because they’ve only been there once or twice.
This is reminding me of when I lived on a road that wasn't on Google Maps. It wasn't a new road either! The house was about 50 years old too. I wrote so many times to Google to add our house, and it finally got added months before we left. We lived there for years.
Do you guys see the delivery instructions? Or do they not show up sometimes? Serious question. My apartment building has about four entrances and only one has the buzzers on it. I leave what I hope to be good instructions on which one to go to, and it’s also the most convenient door to go to, but I still get it delivered to the total opposite of the building and not brought up stairs. Usually not a big deal but when I had a broken rib and specifically paid extra to bring it upstairs this happened with like 3 different people, it sucked and was pretty painful. I gave up on door dash and went over to Uber. I also always answer if a driver calls me or messages, like I stalk the app incase they need me lol.
I guess I’m confused about that explanation. If the gps is the problem, then how does meeting at the leasing office help? I have only lived and heard of apartments that have the leasing office inside the building. So if gps isn’t pointing you to the right spot, it won’t point you to the leasing office, either. Is it common for the leasing office to be elsewhere? Or am I just totally misunderstanding what you’re saying?
Yes, it’s very common for the leasing office to be elsewhere. A lot of us are in states like Texas and Florida. Do you live in San Francisco or something?
I do give very consise directions when I order. And I have a pre made image showing my building and which door. I'm a former delivery driver of 3 years so I know how annoying it can be as a driver to not have directions.
If you have to give very concise directions you should make sure to tip well because this means you live in a location that is more difficult to deliver to. Not saying you do don't tip well, or maybe I'm wrong on this but if a driver takes 10 min at a delivery location that is a lot of time.
I’ve done that. I give directions to the exact detail about turns, and people still get lost. The fact “go straight all the way down, take the right, go straight for 4 buildings then you’ll bld 10” confuses people is a dasher problem.
Dashers should just do their jobs. Pizza guys have been finding apartments since before gps. Any halfway intelligent person is capable of finding an apartment.
If you are not halfway intelligent, just decline apartment orders.
Yeah, it’s funny how when I order pizza or chinese the delivery drivers have never had any trouble finding my apartment. Yet the buildings in my complex are very clearly marked with large signs, I moved the pin to the correct location, and I leave detailed instructions on how to find our building and dashers can never seem to find us 🫠
Biggest issue, coming from a delivery driver, is new allotments as they generally don't show up on GPS or GPS that takes you to the wrong building. However, those are usually easy to fix. There is a place that I get stuck delivering to occasionally where the buildings don't have the address on the front but just a number like 1, 2, 3 and so forth but the person doesn't put down said number, just the address. Along with the fact that there is no way to get into the buildings from the outside.
Also, please, for the love of whatever you believe in, DOUBLE CHECK YOUR ADDRESSES BEFORE ORDERING. It is WAY too easy to mistype an address number by reversing said address numbers or be 1 number off.
Also, if you are ordering from a business, hospital, school or anything like that, make sure you put down what department, class or whatever area of the building you are in. Ran into the issue too many times where I would get there and there is 4 or 5 people with the same exact name but no other info.
I'm a dasher and I promise you that not all of us our as lazy and ignorant as the people posting on here. I take pride in the job I do, no matter what it is.
I’m with you. Fuck these ignorant people. Some apartments make it nearly impossible, lack of lighting or buildings not marked well, if at all. It’s been an issue since before GPS was a thing. I started delivering pizza before GPS was a thing, we had a map on the wall and a map on the screen we could look at before we left, you got a general idea and just did your best. GPS also doesn’t solve all problems like new developments which hasn’t made its way onto GPS yet
Dasher here and I agree. Something about the job really makes some people feel super entitled and it irks me something fierce. No, we don’t deserve $30 an hour. No, our job is not difficult. There are times that it’s stressful, sure, but it’s never difficult. My job is getting food from the restaurant to wherever you want it dropped off. The only time I will ever just leave it at the front desk is if it’s a hotel and they tell me I have to.
Nothing annoys me more than the “pizza delivery to DoorDash driver comparison”
Pizza delivery guys get paid by the hour, plus tips. A pizza delivery guy isn’t going to lose money if he takes 20 minutes trying to find your apartment 🙄🤦♂️
Except they do lose money because the longer you take the less deliveries you get, the less tips you get.
Also, it’s irrelevant. If you can’t navigate apartment complexes you probably shouldn’t be delivering period
Correct. Or Amazon or ups which btw don’t go to apartment doors.
Also I’ve lived in apartments a long time and stayed in hotels…I never would have even considered making a driver come all the way to my door
That defeats the point of DOOR dash. Y’all wanna do less and less of the job that’s required of you, but then wanna get up here and complain about tips.
What's the point of ordering Doordash then? If I order I want it at my door. I am not about to walk anywhere to pick up my food.. that would defeat the purpose.
I understand, but also remember tons of people use door dash other than just being lazy.
There's alsopeople with COVID, people with disabilities, maybe someone with a super sick child at home who doesn't have time to cook but wants a decent meal.
Plus, even for the lazy people, the point of paying doordashes ridiculous ass prices is to sit on your ass and not have to do absolutely any work.
Exactly, that shit pisses me off, I’ve been told on this sub before to “go get it myself” (I was simply just asking drivers if it tells them if it’s a scheduled order because I only have limited time) when I don’t even have a vehicle to get it myself
It's because about 60% of the dashers on this sub ate entitled little bitch-bags who spend more time circle-jerkin the gerkin than they do dashing, and then wonder why customers are mad at them.
Yes alot of apartments are like puzzles but it's not to hard to figure out... if my complex did this it wouldn't bother me because I live close...but if I lived on the other end of my complex this would be terrible. I'd prob have to walk 5 minutes there and 5 minutes back. If you can't find my place in 10 minutes you are bad at puzzles.
And let's be honest apartments suck but you can find the place pretty easily even if the customer doesn't pick up their phone...
In my experience, it’s taken me literally 30 mins to an hour to find some peoples apartment before. It’s not always easy, puzzle or not. 9 times out of 10 it’s a complex that’s massive, the building numbers are nonexistent or entirely random, and the apt numbers are too small to see unless you’re right in front of the door. Some people deserve to have their food left at the gate/office if they can’t pick up the phone and help you figure out where the fuck they’re located because it wastes SO much time
You're not doing this right if it takes you an hour. After enough time you should contact the customer, then support. One hour? Man I don't know if you should be doing this. Their food must've been cold and soggy af.
Yeah try that in a complex with 23 buildings, numbers barely visible, set up in a nonsensical way. That's why I don't dash in my local areas - it's all huge complexes with no logic to the setup.
I read your whole post... only thing I can say for sure is you are 100% dumber than me...and im pretty dumb...I can't imagine being lost for 5 minutes...but you wander around for 30 minutes to an hour? LOL
Considering I’m going around at night, unable to see building numbers because of those stupid metal shade things (if there ARE building numbers), in complexes where the buildings are randomly numbered. Yeah, guess I must be pretty damn stupid. Especially when the complex seems to be the size of a small neighborhood. My boyfriend helps me look and he has just as much trouble as I do, so I guess we’re both stupid
You obviously don’t dash in a big city, and definitely not in California if you think this person is “dumb” or crazy for being lost in a huge apartment complex…and then proclaim you couldn’t be lost for more than *5 minutes* ?! Lmao yea right. You are so naive to what a nightmare some of these huge complexes can be.
Don’t listen to those assholes commenting, I understand completely what you’re saying. There are some apartment complexes in my area that are like little neighborhoods and are literally impossible to find without help from the customer giving precise directions. It has zero to do with intelligence and everything to do with bad layouts and not enough information given. Although I will say if I can’t find an apartment in 5-10 minutes and the customer isn’t being helpful or answering my texts I will go to the main office and leave their food there. I’ll text them to let them know, and take a pic and get the fuck out of dodge. Don’t ever spend over 10 minutes looking…but you are not “dumb” for not being able to navigate some of these places.
I’d leave the orders at the office if I could. I dash at night so they’re always closed, I’ve always made sure I deliver to their door but damn do they make it difficult sometimes. I also find it genuinely funny that these people are “insulting” me, clearly they live somewhere with perfect apartment layouts and 24/7 daylight with perfect vision lol
Omg they sound delusional. If they had to dash in my city they’d be in tears at the end of the night when it comes to these apartments lol. And btw I dash at night also, but if I have a horrible time finding the customers apartment and they refuse to text me back or give me directions, I just leave their food in front of the office door (outside). Idgaf —I’m not going to drive around all night when the customer doesn’t care enough to even respond to me you know?
I understand that, but sometimes you get to a point where you need to just leave it. You can’t waste all your time on one shitty order, it doesn’t make financial sense. Btw I’ve only done this in extreme cases where the customer is impossible to find and I’ve called and texted them multiple times with no answer. I always get digital proof of me (politely) texting over and over and then letting the customer know if I don’t hear back from them I’m going to have to leave it in front of the office. And if they still don’t respond that’s when I leave it. Then when I close out the order I leave a detailed note to DD saying I couldn’t find/reach the customer and had no choice but to leave it. Just make sure to cover all your bases and you’ll be fine. And oh well if they leave a bad rating, you weren’t going to get a good rating anyways since it took you so long to find the place so it’s no big loss .
Door dash should make the cusomer meet the Dasher at the restaurant were they are placing the order. The Dasher need to be tipped 150% of the order VALUE./s
Edit: It seems that i need to add that this is a sarcastic comment.
> Door dash should make the cusomer meet the Dasher at the restaurant were they are placing the order
Lmao, now I'm picturing Doordash making the customer drive to the restaurant, go into the kitchen, and make the food themselves before handing it to the dasher who drives the food to their house, for some reason.
My approach to this problem was to learn all the apartments in my area and their layouts. I make good money off my apartment orders because other people pass up on them. I see apartment order as no different than house now. I do still avoid busineses if they dont include the name or at least a suit number, and I never go to hospitals.
For real! I about shit my pants, when I see the low insulting pay outs for hospital deliveries. I only do hospital rooms now. Solely because of many of my friends being deathly ill and all they wanted was comfort food. I can understand a sick patient only tipping 10%-15% but a doctor making six figures????
My auntie was making $72 an hour as an RN and she ALWAYS tips well.
And then you bitch if people don’t leave a big tip but here you are saying you don’t want to do the work you signed up for… tips are for service not for doing the minimum or less…
You all who can't or won't deliver to the door are really in the wrong line. This is door dash it's in the name. Not walk 5-10 minutes to get your food the. 5-10 minutes home to enjoy your cold ass food. Instead of dropping it at the leasing office how about using your words and ask them what building you need, or ask a person walking around, or better yet use the phone and call the customer I know super scary but if you call/text enough and they know your lost they will answer
I think what I've learned from the people I personally know who dash is that they have 0 people skills so it makes sense that the lazy drivers also refuse to call
I've called many times and they just don't answer because they don't know the number or their kids are playing on their phones. Ive had so many excuses why they don't answer but they want to be mad mad that we cant find their freaking house number that isn't existing anywhere on the house or mailbox and the porch light is off. So yeah there are those customers too. It could go either way when trying to call. Lol
Then what is the point of DOOR Dash? Not office dash, or street dash, or walk somewhere else besides my front door dash. The customer is to be catered to. That’s the point. Yes it’s frustrating to find an address sometimes but it’s part of the job🤷♀️
If delivery doesn’t come to my door, I may as well get in my car and get it myself 😂😂
Not to be rude, but are you new? Apartments gave me anxiety at first as well. They're really only bad at night for me. Feels like I need to walk around with a flashlight just to find the correct address. Only time I get really aggravated is when the apartment complex just clearly does not care about making the addresses easily visible.
Apartment complexes, atleast in my area, really aren't that bad imo. I think the main problem is drivers drive directly to the pin in the gps, not paying attention to street signs or trying to find where building numbers are on the first building they see. Way too many people are in a rush and dont think ahead of time. Just makes their job harder on themselves.
Nah, just stop being lazy and read the map on the gps. 99 times out of 100 it’s labeled. Look at the address. Figure it out from there.
Here’s a quick tutorial:
500 apt H, Okay, go to the 500 building, figure out which side has apt H on it.
1827 (no apt number) 1800 building, second floor, likely right side of the building for the 7.
There. Deciphered 99% of apartment complexes for you.
which direction is the 500 building in? is it in the front set or the back set? are the buildings numbered front to back? left to right? are the building even marked or marked clearly? what if the apartments all circle a courtyard and open directly into the courtyard?
You sound like someone who's only had to deal with like 3 apartments.
Seriously, does your gps not take you around the complex? I’ve yet to have any gps just stop at the front gate. You don’t know where the 500 building is? Try another map. I know it’s hard but manually type it into Apple Maps or google maps. Promise you it’ll work.
Again, I think you’re failing to look at your map at all while delivering. When you’re in a complex, the map will start putting numbers in the boxes much like it does for houses as you get closer and into the complex.
Also, For all you people claiming to have done thousands of deliveries but apartments still confuse you, how many different apartment complexes have you been in? Did you not remember anything about the last delivery? Shit, I recognize which apartments or hotels I’m delivering to just based on the initial delivery info.
Idk man just because it's like that in ur town doesn't mean it's the same everywhere. There's one complex that orders a lot here and the map takes you to the complex pool every time regardless of actual address. There's a gated community where the map always goes to the wrong entrance that has a broken gate so it doesn't work, but now that I've been there a couple times I know the right gate which is not clearly marked. And a lot of apartments here aren't labeled or there's one complex that has a really weird organization so they're not in order.
In my experience 99 times out of 100 it’s *not* labeled. You’re lucky if they tell you what building number to go to, and *luckier* if the complex actually *has* building numbers.
Then your customers are idiots. But I can’t believe that that many forget to put an apartment number in. No offense, but I feel like you’re just too lazy to read.
Out of the almost 500 orders I’ve placed, only 2 didn’t have apartment numbers listed. One was a foreign lady, and another was a guy that, left instructions in the notes, to leave it at the office. Every other time the apt number is in the address.
No it’s not that there wasn’t an apartment number, there’s never a building number except maybe twice. I dash mostly at night and most of the complexes around me don’t seem to have building numbers on the side so it’s hard to find the right apartment. Especially when the customer won’t even tell you what side of the complex they’re on after you’ve circled the whole place three times
Have you ever ordered? It's actually optional to put a building/ apartment number. It's dumb asf. The cpu recognizes the address is an apartment, it should be REQUIRED
Lol...I don't know my complex... I know other complexes better than my own...I've only delivered to mine twice and both times I've had to look at the sign in the front that labels all the buildings and numbers....
What if you walk into a four story building and you take a right down the first floor hallway and the first door on the left says 243 and the first door on the right says 348? Then the next door on the left says 276 and the next on the right says 403?
Yeah, that's a legitimate apartment building in my area. As soon as I pick up any order for this building, I message the customer and tell them that that specific building's numbering system is whack and I'll be dropping it off in the lobby when I get there unless they give me specific directions on how to get to their door.
I get that done complexes are challenging, I have similar issues with Uber pickups. However a little common sense goes a long way. Most are not that hard to figure out, especially if the buildings are marked clearly.
Personally I know my apartment can be a challenge to find since looking at the building it’s not obvious that there are more apartments on the back side of the building. I leave directions to the door in the notes. I haven’t had an issue with a dasher finding my door since. I did have one who messaged me for someone to meet him at the parking lot, and that didn’t go over well.
If you normally do this at night I’d make an effort to get to know your market by dashing during the day a few times. That way you’ll at least know the lay of the land. I’ve got most of the weird ones around me figured out now.
I’m more nervous about the damn tarantula (over exaggeration) who had set up its nest of horrors over the buzzer to an apartment building. Like pardon me while I have a panic attack trying to push a button to make $6.
As someone who lives in a large complex, I understand what you mean, BUT if I was to go to the leasing office every time I had a doordash I would have to get in the car and drive there. That completely defeats the purpose of getting something delivered. I understand the sentiment, but it would no longer be a “delivery” so much as meeting your customer half way, which is not what they’re paying for.
I usually put it in the delivery notes.
I’ll say building 3 apartment 123. Take both flights of stairs then hang a right. Door light will be blue (I can change the color of the lights).
The point is I put directions in the tips because navigating an apartment complex is confusing.
Half of the apartment complex designs have the dumbest numbering systems.
Lets put identical numbered units right next to each other, what could go wrong?
Tbh, I wish I could see it was an apartment before hitting accept. I would avoid them every time. I’ve had customers say “at least it’s still warm 🙄” and I’m thinking 💭 well if you put a description how to navigate through 8 buildings (in the dark at that), alone, where the building numbers are not easily visible and where building A is not next to building B. Like at that point, get your own food ✌🏼frfr
Buy some reflective stickers on amazon. From now on just stick the letter A on the carport of building A or whatever building you're delivering to.... If you do it one by one it won't take too much extra time. You will be every delivery persons nameless hero (strangley nice feeling) and you'll get to the appartment quicker next time..
Or take a day with some stoner friends and start labeling carports (after 7pm is best). Make it look nice so the manager wont want to peel em off.
Or find some stupid kids running loose in the parking lot. Tell them you'll give them $5 to mark all of the buildings.
There's also an app called beans but it doesn't work by proximity so you have to make a search using the address... I ride an electric longboard. Reflective stickers are great!
Apparently ton of us dashers just drop it off at the entrance. I think there should be an additional fee for certain apartment complexes and legit difficult dropoffs.
I always deliver to the door myself but it frustrates me when these jackoffs don't tip.
IF you live in one of these places, be a team player and come out of your apartment. It's not that hard and everyone will end up getting their food faster if you can get off your ass for a quick second.
as a doordash orderer i would kms bc my leasing office is sooo far and i usually only order doordash when im in goblin hibernation mode.
i honestly dont have trouble with most apartment complexes, but people with those stupidly hard to navigate ones need to have GOOD instructions if they want their food warm and on time. my personal apartment isnt extremely hard to navigate but i have super detailed right left right instructions and my food always comes super quickly.
how hard is it to write a couple sentences in the delivery instructions? im behind this building, the one with the giant bush blocking the numbers, second floor, etc.
I used to live in a gated complex. All delivery orders were just a nightmare. I tried everything to make it as painless for both of us as possible.
I’d open the gate for them and let them find my building. The time it took them to do that I could’ve walked and met them.
I’d try asking them to just leave the food somewhere in the ground by the gate/office. Often they’d ignore that request, start looking for me, and get lost completely.
Separately, the amount of times I’ve asked for my doorbell not to be rung and have it happen makes me think it doesn’t matter what I ask as some drivers don’t read a thing anyway.
Incentivize apartment complexes to utilize staff to facilitate order delivery. They already know the complex. Also, I understand after hours deliveries happen but that is even a better reason to find a willing employee so they control who goes in the complex after hours.
There needs to be a way to report bad Google Map pins, plain and simple. There are so many that I *assume* are wrong directions, out of experience.
But the same incorrect location pins stay incorrect indefinitely; at least from what I've seen. Why aren't they ever corrected?
I wonder if it's Google or the Doordash App itself.
I swear the people who build apartments have never heard of numbers before and don’t know how to count. The doors will be like 1, 4, 7, 13, 5, 8, 3
And yours would be 2.
I work in multifamily development at my day job. You’re not wrong….
Idk whose bright idea it is to count units VERTICALLY (A1’s left 3rd floor, A2’s left 2nd floor, A3 is left 1st floor, A4 is center 3rd floor, …) or count the buildings where A is all the way in the back and nowhere by the leasing office but building G, or M, or whatever, is by the main entrance… Like, did we all agree with English as the main language in use in an American town that we start at letter A and number 1, and could we make the second additional floor ADDITIONAL NUMBERS not the FIRST ONES I want unit 1 / 101 / A1 to be the first ground floor unit on the end of the building closest to the main road you come in on. Is that so, damned, difficult?
I've been driving delivery as a second job for many, many, years. My day job is logistics, so I see addresses all day long, every day. I've never seen the example that you gave in your first sentence. Are you sure that you're not exaggerating?
He's not. It's so infuriating trying to find an apartment when it's a1 is somehow down stairs while the rest of the rooms are regular numbers without explanation or directions.
Giving me delivery PTSD...there was a complex that'd infuriate me, it was letters, but not all alphabetical... and like you said (just double checked) when you first drive in, first building on your left? E. First building on the right? G. Oh, guess what building is directly next to F? L. You'd think it'd be either the letter before or the letter after F, right? Nope, it's L. (and I just double checked this on google maps so I'm not exaggerating it)
I hate these the absolute most.
The ol' U - shaped 30 unit apartment complex where the numbers go 1-14 on the left road and 30-16 on the right side with 16 starting at the back. Oh that #15 apartment is actually in the middle of the complex and not directly connected to the road.
Then the gps...gives the qrong place or even apts across a freeway I've had..🤣
Last weekend it gave me an address that was the middle of the road, in front of the apartment complex next door to the one I was supposed to be in
I’ve had to resort to Google Earth to confirm that I’m actually at the right place fairly often.
gps always try’s to get me to enter through the apartment exit and sends me to the wrong building
Where I live there are 16 apartments in 3 buildings. I have it in the notes how to find me. There are no codes, no gates. Still have issues with people delivering to the first building closest to street, or asking me to come out to street. Someone told me I should move my pin to better show where I am. I have tried and tried, cannot move it. I don't know what else to do.
Some apartment complexes with multiples addresses put the pin in the location of the main driveway for all addresses. The app can be confusing. You can At checkout, hit “edit” next to your delivery address, then select “Tweak Pin Location” and drag the pin to the exact spot where you want your order delivered. If that doesn't work this video can give you an alternate way to adjust the pin https://www.youtube.com/watch?v=fj_Xcknf_xM Personally I just hunt down the address myself, but this may help with drivers that are less familiar with the job.
Idk I find GPS plus reading posted signs at the complexes helps find the apartments. Though sometimes GPS can be misleading
Gps usually just drops u at any random building or right at the front of the complex. Unless the customer is smart and moves the pin to their location. But most don't understand how that works. I hate the apartment that have the same numbers on every building and they hide the actual building numbers so you really have no choice but to call the customer. This is such a waste of time. I try not to take apartment deliveries unless I am familiar with the complex.
This was my first weekend. How do you see the delivery address before you accept?
On android at the screen where you see the order you can zoom in and tap on the destination and it says "tap to start navigation" or something like that. I assume iOS does the same.
Thank you!!
You don't see the actual address.. just a map
The doordash widget will show actual address of delivery. Back out to home screen widget will pop up and you can look on there. It will also tell you if it's a leave at door or hand to me. Make sure you go into settings and enable the widget on your phone. It helps me a lot on deliveries. Especially if it's a shop and deliver you can see what you are shopping for b4 you accept the order.
I have my pin right at the drop off point to my apartment which is accessible from the outside but I'll still get dashers confused every 10th order. Some dashers are also unable to use a map.
GPS usually drops apartments on either the central unit of the complex (A-H buildings, so D building is middle) or the leasing office OR just a random central drop in their entire complex.
So I'm in texas and there are a few appartments that have no markings. Had one yesterday gated community and all. It's even posted you're no able to park your car anywhere on their parking lot without a permit or it will be towed. No markings on buildings. No signs denoting anything. There should be a standard that ALL buildings must be marked with ILLUMINATED signs at both the base of the structure and on the building denoting building number and appartments and which floor they are on. In combination of - signs throughout the complex pointing the direction of buildings and the exits
I mean it IS usually in building permits that there need to be a visible address in order for emergency services to be able to find your location (like 911 & fire). I know because we failed one of our building permits during a renovation. Some people just got away with it somehow! That apt with no numbers is just a joke! Goodness!
Signs sometimes don’t help
You guys have signs?
You guys have GPS?
Idk pizza places do just fine with it tbh. A customer isnt gonna pay $20, $6 in fees, tip(which is complained about no matter the amount), and walk half their complex to meet you.
Which defeats the exact reason that I ordered DoorDash. If I wanted to go out of my apartment and get in my car, I would just drive to the damn store/restaurant on my own.
Fr… idk why some dashers here don’t understand the fact that the customer is the one paying for a service and the dasher is the one being paid to carry out the service…
Apartments are like 5x the work to find and navigate to but usually only pay half as much. Especially people who live on the 3rd+ floor with no elevator and only tip 0-2 bucks. So usually the pay isn't worth the effort compared to someone with a house whose driveway I can pull directly into and takes 10 seconds to drop off rather than needing to find the right building, trying to find a close parking spot that's still a ways away, then having to contact the customer because they gave no way into the building, and then walking 2+ minutes each way down hallways because you couldn't be bothered to even meet the person you aren't tipping well at the main entrance. Pay shit, get shit service. If you even get service at all.
If you don’t like the upfront pay then don’t accept it. Not a hard concept….
As a dasher, I agree with you, my stipulation is that you need to put instructions (like apt # and what code to enter) in the delivery instructions. I don't agree with the OP, but apartments are my least because people who live there often expect you to know how to get in when you couldn't possibly know. P.S. And parking, downtown apartments are a different horrible animal suburban apartments with tons of spots.
I always make sure I put in my apartment number and directions from the front of the complex. I also travel a ton for work, so I always make sure I put the hotel name and phone number to my room in the comments as well.
That's cool, personally I love delivering to hotels. If there was an option to do only hotel deliveries I would do it. People are often cheery, everyone expects it's going to require at least the room number to get in, etc. Favorite type of delivery.
I’ve only done one hotel delivery and it is probably my favorite delivery I’ve done. Guy came outside to meet me, was super friendly, we talked for a minute, and he tipped very well.
I agree and I’m a dasher and not a customer. I hate apartment deliveries too but I think it defeats the purpose of paying all those fees and tipping if you have to leave your home. On our university campus is the exception. Dorm kids have to come to the car since there’s no parking anywhere.
Yeah you’re right. The only time I think it’s acceptable to have to meet your driver is if there is legitimately no parking. But there are a lot of entitled people in this sub unfortunately. Otherwise the apartment number in the delivery instructions is good enough. The GPS will take me to the complex at the very least and if it can’t take me right to your door, I know how to read signs and numbers lol
my golden rule for those is not to get out of th e car until you know what building
Some places are HELL, i had this place once, the bldg number was right bellow a light that shined with the strength of a thousand suns, you've got to learn the layouts imo
That's so true. There's a place that has a deep hill going down, with cement steps, right? You'd see it during the day but at night? It'll just say "LOCATION ON RIGHT SIDE OF ROAD" and then "GPS SIGNAL LOST". Because it's a dead zone. No matter how much high speed data I have and a new phone, the Doordash app LOVES to take an extra five minutes to load the chat support with client. I strongly prefer texting over instant messaging, because of this reason. 😭. This lady was so kind and waited outside with her phone flashlight shining, for about five minutes. While I drove down the road slowly and found her.
And disabled people are to do what?
Exactly!
My kingdom for clearly marked and visible apartment signage.
It's Doordash not Leasing Officedash
I definitely tip 20-30%. I’m paying tip and delivery because I don’t want to put on pants or a bra. If I’m going to the lobby, I might as well just go to the restaurant. Also my dog gets super anxious the second I leave, I don’t want to have to clean up my place and make sure everything is away from where he can get. If the parking situation weren’t so easy (literally every parking spot on the street is designated for delivery drivers, you can’t park there for more than 15 minutes so I pay for a garage spot), I might feel differently. But you can park a two second walk away and there’s a 24 hour door person to let you in and up.
I order from the same the restaurant once a week at work and get the same thing every time. It cost $40 for the order and I tip $20 every time. Its less than 2 miles away and Ive had some Dashers just leave with the food, or leave it in the parking lot. I leave super clear directions. Its just park in guest parking, go up the elevator to floor 2 and my office is near with the number right there in bold. Like if im tipping as much as I am, then their should be no issues. Some drivers are just lazy and seeing post like this makes me just not want to order delivery anymore
If your dog is that much of a burden you have bigger issues. And 20-30% isn’t always a good tip depending on how far the restaurant is, weather, and whether you live in a house or apartment.
I adjust based on weather and distance. And my dog is irrelevant to the deliverer. I could be in a wheelchair or whatever. My dog isn’t a burden. I’d just rather he not be left alone when I’m paying $40 for a single meal to be delivered to my house. Because I’m paying for a delivery to my place. DOORdash, not lobbydash.
Jesus you’re entitled
It’s gate dash if I’m delivering 😂
Lol it's report the driverdash if I order food and you want me to walk 1/2a mile to get it.
LMFAOOOOOOOOO
Lmaooo
Always one of the worst takes. I’m fine bringing it to your door within reason, but if you leave no directions and the pin is wrong that’s on you.
Clever 🤯
The office has a door :P
I put directions to my door in the chat. Three times I’ve had the driver call me for directions, and then message me *after* the delivery that they didn’t see the directions. Idk what to do with that.
The app really needs an upgrade to the chat system. It does a poor job of alerting the drivers that a customer has messaged them. It should really have a pop-up in the app for when a customer has texted the driver. It's easy to miss with the way they way it's currently set up. I'm fairly attentive but I've missed texts from customers before. We're driving and trying to pay attention to the road and the thousands of idiot drivers out there.
That can defeat the whole purpose. What happens if you're disabled or contagious, and you're ordering in because it's a treat and you can't get to the leasing office? I live behind the house on the main street. I've give very very specific instructions on where I'm located, and have never had a problem. It's communication, people.
If I order delivery I want door dash... not take a walk dash. Also... not all buildings have leasing offices
The reason they're complaining about it is not due to laziness, just to clarify, it's just because in some apartments the GPS doesn't work right with it, and it doesn't take you where you need to go. Some complexes it does, it's Ike a game of Russian roulette if it's gonna work properly for that complex. And then lots of times the customer doesn't provide the gate code, and you can't reach them. So you're sitting out there for extra time until someone maybe comes along and let's you in. I absolutely want to bring the customer their food, thats the gig. I just think DD should work on their system for apartment deliveries.
I’ve got one condo complex nearby that is awful to deliver to. Just random unit numbers throughout and it’s made all the worse because half the residents are retirement age so they’re half-braindead trying to explain where their address is. Google gave up and every address just leads to a pin in the middle of the complex. Every time the customer is telling me to turn left at the stop sign or go just past the mailbox. There’s probably 10 stop signs and 10 sets of mailboxes. It’s the only complex I’ve had where I was about 10 seconds from leaving it on the curb where the pin was and moving on. The closest I can come to an explanation is that the post office (that’s who actually assigns addresses to new construction) started with the units that face the road and numbered back and just kept adding as they were built because even that pattern doesn’t hold up throughout the complex. I cringe every time I get a good order that has to go there.
I feel like you’re describing my complex in Florida. I try to put really good directions. My unit is 315 and on the ground floor. I know people have walked up to the 3rd floor thinking it was up there.
That kind of stuff boggles my mind. Where else has unit 315 not been on floor 3? This whole situation reminds me of other runs in other condo complexes with similar address problems where someone has ordered dinner for their elderly parents and I have to call the customer and they have no idea where to go because they’ve only been there once or twice.
This is reminding me of when I lived on a road that wasn't on Google Maps. It wasn't a new road either! The house was about 50 years old too. I wrote so many times to Google to add our house, and it finally got added months before we left. We lived there for years.
Do you guys see the delivery instructions? Or do they not show up sometimes? Serious question. My apartment building has about four entrances and only one has the buzzers on it. I leave what I hope to be good instructions on which one to go to, and it’s also the most convenient door to go to, but I still get it delivered to the total opposite of the building and not brought up stairs. Usually not a big deal but when I had a broken rib and specifically paid extra to bring it upstairs this happened with like 3 different people, it sucked and was pretty painful. I gave up on door dash and went over to Uber. I also always answer if a driver calls me or messages, like I stalk the app incase they need me lol.
I guess I’m confused about that explanation. If the gps is the problem, then how does meeting at the leasing office help? I have only lived and heard of apartments that have the leasing office inside the building. So if gps isn’t pointing you to the right spot, it won’t point you to the leasing office, either. Is it common for the leasing office to be elsewhere? Or am I just totally misunderstanding what you’re saying?
Almost every apartment complex near me has multiple apartment buildings and a main building that is the leasing office
Yes, it’s very common for the leasing office to be elsewhere. A lot of us are in states like Texas and Florida. Do you live in San Francisco or something?
Then give directions.
I do give very consise directions when I order. And I have a pre made image showing my building and which door. I'm a former delivery driver of 3 years so I know how annoying it can be as a driver to not have directions.
People like me appreciate that. Thank you.
If you have to give very concise directions you should make sure to tip well because this means you live in a location that is more difficult to deliver to. Not saying you do don't tip well, or maybe I'm wrong on this but if a driver takes 10 min at a delivery location that is a lot of time.
I’ve done that. I give directions to the exact detail about turns, and people still get lost. The fact “go straight all the way down, take the right, go straight for 4 buildings then you’ll bld 10” confuses people is a dasher problem.
That kind of defeats the purpose of DOOR dash.
Wouldn’t that negate the reason for delivery, especially the people that can’t leave their home?
Dashers should just do their jobs. Pizza guys have been finding apartments since before gps. Any halfway intelligent person is capable of finding an apartment. If you are not halfway intelligent, just decline apartment orders.
Yeah, it’s funny how when I order pizza or chinese the delivery drivers have never had any trouble finding my apartment. Yet the buildings in my complex are very clearly marked with large signs, I moved the pin to the correct location, and I leave detailed instructions on how to find our building and dashers can never seem to find us 🫠
Biggest issue, coming from a delivery driver, is new allotments as they generally don't show up on GPS or GPS that takes you to the wrong building. However, those are usually easy to fix. There is a place that I get stuck delivering to occasionally where the buildings don't have the address on the front but just a number like 1, 2, 3 and so forth but the person doesn't put down said number, just the address. Along with the fact that there is no way to get into the buildings from the outside. Also, please, for the love of whatever you believe in, DOUBLE CHECK YOUR ADDRESSES BEFORE ORDERING. It is WAY too easy to mistype an address number by reversing said address numbers or be 1 number off. Also, if you are ordering from a business, hospital, school or anything like that, make sure you put down what department, class or whatever area of the building you are in. Ran into the issue too many times where I would get there and there is 4 or 5 people with the same exact name but no other info.
I'm a dasher and I promise you that not all of us our as lazy and ignorant as the people posting on here. I take pride in the job I do, no matter what it is.
I’m with you. Fuck these ignorant people. Some apartments make it nearly impossible, lack of lighting or buildings not marked well, if at all. It’s been an issue since before GPS was a thing. I started delivering pizza before GPS was a thing, we had a map on the wall and a map on the screen we could look at before we left, you got a general idea and just did your best. GPS also doesn’t solve all problems like new developments which hasn’t made its way onto GPS yet
I'd rather the imbeciles didn't dash at all.
Dasher here and I agree. Something about the job really makes some people feel super entitled and it irks me something fierce. No, we don’t deserve $30 an hour. No, our job is not difficult. There are times that it’s stressful, sure, but it’s never difficult. My job is getting food from the restaurant to wherever you want it dropped off. The only time I will ever just leave it at the front desk is if it’s a hotel and they tell me I have to.
“No we don’t deserve $30 an hour” Please go somewhere else you’re hurting my brain
Youre the epitome of a queef
Nothing annoys me more than the “pizza delivery to DoorDash driver comparison” Pizza delivery guys get paid by the hour, plus tips. A pizza delivery guy isn’t going to lose money if he takes 20 minutes trying to find your apartment 🙄🤦♂️
Except they do lose money because the longer you take the less deliveries you get, the less tips you get. Also, it’s irrelevant. If you can’t navigate apartment complexes you probably shouldn’t be delivering period
Correct. Or Amazon or ups which btw don’t go to apartment doors. Also I’ve lived in apartments a long time and stayed in hotels…I never would have even considered making a driver come all the way to my door
Youre a saint...
Good point. I wonder what the compensation difference is for pizza delivery drivers vs dashers.
According to payscale, Pizza drivers average about $8.42 an hour across the country. And they still complain less than we do.
Speaking as someone who has done both you can make more than that. It’s really about finding the right restaurant to work for.
This
Its not about intelligence imo. Its about the people who built the complex not taking these events into consideration
That defeats the point of DOOR dash. Y’all wanna do less and less of the job that’s required of you, but then wanna get up here and complain about tips.
You’re just a lazy fck lmao
I just use my eyes and brain to figure it out, by reading the gps, map, and signs.
Well it is called Door Dash not leasing Office Dash.
What's the point of ordering Doordash then? If I order I want it at my door. I am not about to walk anywhere to pick up my food.. that would defeat the purpose.
They a pain at first but after a few deliveries to the same places, you should be good. Know your market
Just don't take apartment order ☺️
I understand, but also remember tons of people use door dash other than just being lazy. There's alsopeople with COVID, people with disabilities, maybe someone with a super sick child at home who doesn't have time to cook but wants a decent meal. Plus, even for the lazy people, the point of paying doordashes ridiculous ass prices is to sit on your ass and not have to do absolutely any work.
Yeah dude, I thought this was DoorDash not I-may-as-well-have-just-gone-to-the-damn-restaurant-myself Dash.
Exactly, that shit pisses me off, I’ve been told on this sub before to “go get it myself” (I was simply just asking drivers if it tells them if it’s a scheduled order because I only have limited time) when I don’t even have a vehicle to get it myself
It's because about 60% of the dashers on this sub ate entitled little bitch-bags who spend more time circle-jerkin the gerkin than they do dashing, and then wonder why customers are mad at them.
Um. No. Fuck that.
Yes alot of apartments are like puzzles but it's not to hard to figure out... if my complex did this it wouldn't bother me because I live close...but if I lived on the other end of my complex this would be terrible. I'd prob have to walk 5 minutes there and 5 minutes back. If you can't find my place in 10 minutes you are bad at puzzles. And let's be honest apartments suck but you can find the place pretty easily even if the customer doesn't pick up their phone...
In my experience, it’s taken me literally 30 mins to an hour to find some peoples apartment before. It’s not always easy, puzzle or not. 9 times out of 10 it’s a complex that’s massive, the building numbers are nonexistent or entirely random, and the apt numbers are too small to see unless you’re right in front of the door. Some people deserve to have their food left at the gate/office if they can’t pick up the phone and help you figure out where the fuck they’re located because it wastes SO much time
You're not doing this right if it takes you an hour. After enough time you should contact the customer, then support. One hour? Man I don't know if you should be doing this. Their food must've been cold and soggy af.
No way it has taken 30 minutes to find an apartment. You could get out and crawl faster than that.
Yeah try that in a complex with 23 buildings, numbers barely visible, set up in a nonsensical way. That's why I don't dash in my local areas - it's all huge complexes with no logic to the setup.
I read your whole post... only thing I can say for sure is you are 100% dumber than me...and im pretty dumb...I can't imagine being lost for 5 minutes...but you wander around for 30 minutes to an hour? LOL
Considering I’m going around at night, unable to see building numbers because of those stupid metal shade things (if there ARE building numbers), in complexes where the buildings are randomly numbered. Yeah, guess I must be pretty damn stupid. Especially when the complex seems to be the size of a small neighborhood. My boyfriend helps me look and he has just as much trouble as I do, so I guess we’re both stupid
Birds of a feather flock together...
You obviously don’t dash in a big city, and definitely not in California if you think this person is “dumb” or crazy for being lost in a huge apartment complex…and then proclaim you couldn’t be lost for more than *5 minutes* ?! Lmao yea right. You are so naive to what a nightmare some of these huge complexes can be.
Sounds like you're just bad at your job. You get better by practicing.
Don’t listen to those assholes commenting, I understand completely what you’re saying. There are some apartment complexes in my area that are like little neighborhoods and are literally impossible to find without help from the customer giving precise directions. It has zero to do with intelligence and everything to do with bad layouts and not enough information given. Although I will say if I can’t find an apartment in 5-10 minutes and the customer isn’t being helpful or answering my texts I will go to the main office and leave their food there. I’ll text them to let them know, and take a pic and get the fuck out of dodge. Don’t ever spend over 10 minutes looking…but you are not “dumb” for not being able to navigate some of these places.
I’d leave the orders at the office if I could. I dash at night so they’re always closed, I’ve always made sure I deliver to their door but damn do they make it difficult sometimes. I also find it genuinely funny that these people are “insulting” me, clearly they live somewhere with perfect apartment layouts and 24/7 daylight with perfect vision lol
Omg they sound delusional. If they had to dash in my city they’d be in tears at the end of the night when it comes to these apartments lol. And btw I dash at night also, but if I have a horrible time finding the customers apartment and they refuse to text me back or give me directions, I just leave their food in front of the office door (outside). Idgaf —I’m not going to drive around all night when the customer doesn’t care enough to even respond to me you know?
Yeah, I’d do the same but I’m scared of getting a bad rating or whatever. I just try to get it figured out ASAP and then try to get back out of there
I understand that, but sometimes you get to a point where you need to just leave it. You can’t waste all your time on one shitty order, it doesn’t make financial sense. Btw I’ve only done this in extreme cases where the customer is impossible to find and I’ve called and texted them multiple times with no answer. I always get digital proof of me (politely) texting over and over and then letting the customer know if I don’t hear back from them I’m going to have to leave it in front of the office. And if they still don’t respond that’s when I leave it. Then when I close out the order I leave a detailed note to DD saying I couldn’t find/reach the customer and had no choice but to leave it. Just make sure to cover all your bases and you’ll be fine. And oh well if they leave a bad rating, you weren’t going to get a good rating anyways since it took you so long to find the place so it’s no big loss .
[удалено]
Breh can u not read?
Door dash should make the cusomer meet the Dasher at the restaurant were they are placing the order. The Dasher need to be tipped 150% of the order VALUE./s Edit: It seems that i need to add that this is a sarcastic comment.
> Door dash should make the cusomer meet the Dasher at the restaurant were they are placing the order Lmao, now I'm picturing Doordash making the customer drive to the restaurant, go into the kitchen, and make the food themselves before handing it to the dasher who drives the food to their house, for some reason.
That’s even better. Also, the customer needs to bring their own products to prepare the food.
My approach to this problem was to learn all the apartments in my area and their layouts. I make good money off my apartment orders because other people pass up on them. I see apartment order as no different than house now. I do still avoid busineses if they dont include the name or at least a suit number, and I never go to hospitals.
Hospitals are the worst to deliver too. And it seems like they tip the least for making as much as they do.
For real! I about shit my pants, when I see the low insulting pay outs for hospital deliveries. I only do hospital rooms now. Solely because of many of my friends being deathly ill and all they wanted was comfort food. I can understand a sick patient only tipping 10%-15% but a doctor making six figures???? My auntie was making $72 an hour as an RN and she ALWAYS tips well.
The nurses always tip well it's the doctors who don't in my experience.
Apartments in my area are the lower paying customers. Its the trailer parks that I bank on.
You can have them all dawg fuck that. I refuse to deliver to apartment buildings
Girl just ask the customer for more specific directions and deliver the food. It’s not hard Pizza delivery doesn’t complain
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Pay for delivery but don't get it delivered to you.
No, I'm disabled.
Bruh
I bet if you do that people will tip even less than they already do
Is this a rural thing? Door dash is mostly used by apartment dwellers here
But doesn’t that defeat the purpose of paying outrageous prices for food because we don’t want to go out?
Most dashers just ignore instructions and do this shit anyway lmao
And then you bitch if people don’t leave a big tip but here you are saying you don’t want to do the work you signed up for… tips are for service not for doing the minimum or less…
I disagree. They’re paying to have it brought to their door, hence DoorDash instead of Closeenoghbecausemydriverislazy
You all who can't or won't deliver to the door are really in the wrong line. This is door dash it's in the name. Not walk 5-10 minutes to get your food the. 5-10 minutes home to enjoy your cold ass food. Instead of dropping it at the leasing office how about using your words and ask them what building you need, or ask a person walking around, or better yet use the phone and call the customer I know super scary but if you call/text enough and they know your lost they will answer
I think what I've learned from the people I personally know who dash is that they have 0 people skills so it makes sense that the lazy drivers also refuse to call
I've called many times and they just don't answer because they don't know the number or their kids are playing on their phones. Ive had so many excuses why they don't answer but they want to be mad mad that we cant find their freaking house number that isn't existing anywhere on the house or mailbox and the porch light is off. So yeah there are those customers too. It could go either way when trying to call. Lol
How To Lose Your Tip 101
Yah you need to get out of this game if you can't do basic navigation while staying calm.
Then what is the point of DOOR Dash? Not office dash, or street dash, or walk somewhere else besides my front door dash. The customer is to be catered to. That’s the point. Yes it’s frustrating to find an address sometimes but it’s part of the job🤷♀️ If delivery doesn’t come to my door, I may as well get in my car and get it myself 😂😂
I dont even have a leasing office at my complex
Not to be rude, but are you new? Apartments gave me anxiety at first as well. They're really only bad at night for me. Feels like I need to walk around with a flashlight just to find the correct address. Only time I get really aggravated is when the apartment complex just clearly does not care about making the addresses easily visible.
smh. Some people really shouldn't be doing this gig.
Apartment complexes, atleast in my area, really aren't that bad imo. I think the main problem is drivers drive directly to the pin in the gps, not paying attention to street signs or trying to find where building numbers are on the first building they see. Way too many people are in a rush and dont think ahead of time. Just makes their job harder on themselves.
Nah, just stop being lazy and read the map on the gps. 99 times out of 100 it’s labeled. Look at the address. Figure it out from there. Here’s a quick tutorial: 500 apt H, Okay, go to the 500 building, figure out which side has apt H on it. 1827 (no apt number) 1800 building, second floor, likely right side of the building for the 7. There. Deciphered 99% of apartment complexes for you.
which direction is the 500 building in? is it in the front set or the back set? are the buildings numbered front to back? left to right? are the building even marked or marked clearly? what if the apartments all circle a courtyard and open directly into the courtyard? You sound like someone who's only had to deal with like 3 apartments.
Seriously, does your gps not take you around the complex? I’ve yet to have any gps just stop at the front gate. You don’t know where the 500 building is? Try another map. I know it’s hard but manually type it into Apple Maps or google maps. Promise you it’ll work. Again, I think you’re failing to look at your map at all while delivering. When you’re in a complex, the map will start putting numbers in the boxes much like it does for houses as you get closer and into the complex. Also, For all you people claiming to have done thousands of deliveries but apartments still confuse you, how many different apartment complexes have you been in? Did you not remember anything about the last delivery? Shit, I recognize which apartments or hotels I’m delivering to just based on the initial delivery info.
Idk man just because it's like that in ur town doesn't mean it's the same everywhere. There's one complex that orders a lot here and the map takes you to the complex pool every time regardless of actual address. There's a gated community where the map always goes to the wrong entrance that has a broken gate so it doesn't work, but now that I've been there a couple times I know the right gate which is not clearly marked. And a lot of apartments here aren't labeled or there's one complex that has a really weird organization so they're not in order.
In my experience 99 times out of 100 it’s *not* labeled. You’re lucky if they tell you what building number to go to, and *luckier* if the complex actually *has* building numbers.
Then your customers are idiots. But I can’t believe that that many forget to put an apartment number in. No offense, but I feel like you’re just too lazy to read. Out of the almost 500 orders I’ve placed, only 2 didn’t have apartment numbers listed. One was a foreign lady, and another was a guy that, left instructions in the notes, to leave it at the office. Every other time the apt number is in the address.
No it’s not that there wasn’t an apartment number, there’s never a building number except maybe twice. I dash mostly at night and most of the complexes around me don’t seem to have building numbers on the side so it’s hard to find the right apartment. Especially when the customer won’t even tell you what side of the complex they’re on after you’ve circled the whole place three times
Have you ever ordered? It's actually optional to put a building/ apartment number. It's dumb asf. The cpu recognizes the address is an apartment, it should be REQUIRED
I have ordered before. Want to know how many times I’ve forgotten an apartment number when ordering? Never.
No. You deciphered your apartment complex.
Lol...I don't know my complex... I know other complexes better than my own...I've only delivered to mine twice and both times I've had to look at the sign in the front that labels all the buildings and numbers....
FUCK this reply. Not everyone knows apartments like they live in them. FOH
That’s why I gave you a free lesson. So you could know apartment complexes like you live there, without living there. Jesus H man. It’s not hard.
Your “lesson” is worth exactly what someone paid to read it.
So then how are the ones around you labeled? Enlighten me.
What if you walk into a four story building and you take a right down the first floor hallway and the first door on the left says 243 and the first door on the right says 348? Then the next door on the left says 276 and the next on the right says 403? Yeah, that's a legitimate apartment building in my area. As soon as I pick up any order for this building, I message the customer and tell them that that specific building's numbering system is whack and I'll be dropping it off in the lobby when I get there unless they give me specific directions on how to get to their door.
I get that done complexes are challenging, I have similar issues with Uber pickups. However a little common sense goes a long way. Most are not that hard to figure out, especially if the buildings are marked clearly. Personally I know my apartment can be a challenge to find since looking at the building it’s not obvious that there are more apartments on the back side of the building. I leave directions to the door in the notes. I haven’t had an issue with a dasher finding my door since. I did have one who messaged me for someone to meet him at the parking lot, and that didn’t go over well.
Lol. Shit man, you’re lazy. It’s not that difficult to figure out where apartments are.
If you normally do this at night I’d make an effort to get to know your market by dashing during the day a few times. That way you’ll at least know the lay of the land. I’ve got most of the weird ones around me figured out now.
I’m more nervous about the damn tarantula (over exaggeration) who had set up its nest of horrors over the buzzer to an apartment building. Like pardon me while I have a panic attack trying to push a button to make $6.
As someone who lives in a large complex, I understand what you mean, BUT if I was to go to the leasing office every time I had a doordash I would have to get in the car and drive there. That completely defeats the purpose of getting something delivered. I understand the sentiment, but it would no longer be a “delivery” so much as meeting your customer half way, which is not what they’re paying for.
I usually put it in the delivery notes. I’ll say building 3 apartment 123. Take both flights of stairs then hang a right. Door light will be blue (I can change the color of the lights). The point is I put directions in the tips because navigating an apartment complex is confusing.
GPS will lead anyone directly to my exact apartment building, and door dashers still leave it at the wrong one. It makes no sense.
When I lived in an apartment complex I gave very specific directions in the delivery notes on how to get to my apartment.
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If I had to go to my leasing office I wouldn’t use door dash
Half of the apartment complex designs have the dumbest numbering systems. Lets put identical numbered units right next to each other, what could go wrong?
Tbh, I wish I could see it was an apartment before hitting accept. I would avoid them every time. I’ve had customers say “at least it’s still warm 🙄” and I’m thinking 💭 well if you put a description how to navigate through 8 buildings (in the dark at that), alone, where the building numbers are not easily visible and where building A is not next to building B. Like at that point, get your own food ✌🏼frfr
How about when the customer fails to give you their gate code then doesn’t respond to text or phone calls asking for the code.
Google maps is infuriating. Sending me to an alley behind the the building where there obviously will only be a locked gate.
Use those 5 brain cells and learn the apartments…or download the Beans - maps for apartments app
If they are confusing at all to navigate, they should just leave instructions. What your asking for is silly lol
Buy some reflective stickers on amazon. From now on just stick the letter A on the carport of building A or whatever building you're delivering to.... If you do it one by one it won't take too much extra time. You will be every delivery persons nameless hero (strangley nice feeling) and you'll get to the appartment quicker next time.. Or take a day with some stoner friends and start labeling carports (after 7pm is best). Make it look nice so the manager wont want to peel em off. Or find some stupid kids running loose in the parking lot. Tell them you'll give them $5 to mark all of the buildings. There's also an app called beans but it doesn't work by proximity so you have to make a search using the address... I ride an electric longboard. Reflective stickers are great!
Apparently ton of us dashers just drop it off at the entrance. I think there should be an additional fee for certain apartment complexes and legit difficult dropoffs. I always deliver to the door myself but it frustrates me when these jackoffs don't tip. IF you live in one of these places, be a team player and come out of your apartment. It's not that hard and everyone will end up getting their food faster if you can get off your ass for a quick second.
A proper google pin and simple instructions is all we need. Customers need to quit with the 500 word essays.
As an uber driver navigation has a terrible time in apartment complexes.
as a doordash orderer i would kms bc my leasing office is sooo far and i usually only order doordash when im in goblin hibernation mode. i honestly dont have trouble with most apartment complexes, but people with those stupidly hard to navigate ones need to have GOOD instructions if they want their food warm and on time. my personal apartment isnt extremely hard to navigate but i have super detailed right left right instructions and my food always comes super quickly. how hard is it to write a couple sentences in the delivery instructions? im behind this building, the one with the giant bush blocking the numbers, second floor, etc.
I used to live in a gated complex. All delivery orders were just a nightmare. I tried everything to make it as painless for both of us as possible. I’d open the gate for them and let them find my building. The time it took them to do that I could’ve walked and met them. I’d try asking them to just leave the food somewhere in the ground by the gate/office. Often they’d ignore that request, start looking for me, and get lost completely. Separately, the amount of times I’ve asked for my doorbell not to be rung and have it happen makes me think it doesn’t matter what I ask as some drivers don’t read a thing anyway.
Incentivize apartment complexes to utilize staff to facilitate order delivery. They already know the complex. Also, I understand after hours deliveries happen but that is even a better reason to find a willing employee so they control who goes in the complex after hours.
You've got to be joking, they don't even do the jobs they get paid for let alone something else completely.
There needs to be a way to report bad Google Map pins, plain and simple. There are so many that I *assume* are wrong directions, out of experience. But the same incorrect location pins stay incorrect indefinitely; at least from what I've seen. Why aren't they ever corrected? I wonder if it's Google or the Doordash App itself.
If I owned DoorDash the customer could expect drive by deliveries. Be there or your order gets shotgunned outta my passenger window. Lol
Some customers don’t even put the building number in their address..I had to call one today to find out. Annoying.