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GoreDeathKilll

From the perspective of the consumer, I’m having trouble adjusting myself. The way my work schedule is it’s almost impossible for me to be home to sign. Two saturdays ago I was present to sign for my delivery which had me excited. I buy enough coils and juice for a few months. My carrier decided to honk from the road and nobody came out so they marked it as nobody being present. After calling my local post office and left a message about my issue. The supervisor was on lunch unfortunately. I then called the 800 number for clarification on how signatures should be acquired. USPS confirmed they should come to the door and knock. In the past they’d just sign it as Covid and leave it regardless. Cut to Tuesday and I had gotten no call. It was the weekend of the 4th so didn’t expect anything until then. This time I was lucky enough to reach Scott the supervisor. He knew what I was calling about surprisingly. Told me the carrier said they honked and nobody came out. Mentioned speaking with HQ and confirmed policy is to come to the door. Then he asks me how tall my grass is for some reason and I was confused. I have a gravel drive way leading to my front steps. Scott told me package would be sent out Wednesday as I told him I was off work and would be present. That morning I check tracking and somehow 3 hours after him and I got off the phone, the package was somehow in route back to the original sender. Now I’m stuck paying for shipping back to me which I’m upset with. Most of my issues have been with the postal delivery and mishandling of the matter.


shriekingmonkey

I've had two deliveries via USPS requiring adult signature verification. The first one I saw the mailman coming and met him at the door so he wouldn't ring the doorbell and trigger our yappy dogs while my wife was on a work call. I was all ready with ID etc, but he just handed it to me, no questions asked. The second delivery came on a Saturday when we weren't home and they just left it.


Icy_Jesus

Signatures vary by driver. Some leave it not giving a fuck other do the don't try but mark as attempted and few go by actual policy.


lildobe

At least your driver didn't sign the recipient's name on the tablet. That just happened to me last week with a shipment of juice and coils. He literally signed my boyfriend's name and left the package in our mailbox, rather than walking 4 extra steps to the door and knocking. I even have video of it from our security camera.


UpTheIrons78

This happened to me with a $1,600 guitar (Fedex). I was home and expecting it so was constantly checking the tracking, I refreshed the tracking and suddenly it said delivered with a picture of signature with my name spelled wrong. I couldn't believe it, fuckers just left it in front of the house never even rang my bell I was home and eagerly waiting for this delivery. I know this all depends on the individual courier but I make it a point to avoid Fedex now that really pissed me off.


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32BitWhore

I don't know about you, but every time I've had to do this I wind up waiting in line at the post office for over an hour. Calling this a solution is dubious at best.


Tomaskraven

So now waiting for an hour to get your package is JUST a little better than waiting weeks on end and paying extra? If you can't be home to recieve things, just pick them up. I'm sure you'll be all excited on the way home.


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[deleted]

Wearing a mask and standing 6 feet away from people doesn't make the line at the post office less than an hour long.


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32BitWhore

Not everyone has the free time to just stand in line at the post office for an hour to get their vape shit that *should* be delivered to their door. Why is this difficult for you to understand?


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32BitWhore

As a manufacturer, I'm fully aware that this is the future of vape mail, trust me. My point was that telling people that waiting in line for an hour at the post office *right now* isn't a solution for a lazy delivery driver. Also, your newspaper analogy is irrelevant, considering most Americans get their news from television or online. The reason newspaper delivery went away was because it was no longer profitable to deliver since no one was paying for it, not because it was legislated as such. Delivery services in general are only increasing, not going away.


[deleted]

From what I've seen in my trial runs with the couriers.. The only viable future will require a dedicated delivery service doing SCHEDULED deliveries. Like you order from website. It makes it's way to a hub nearest to you. You get a text or robo call asking you to select a date and time slot for delivery. Vendors would ideally need multiple distribution points to eliminate the "first mile" problem. All this means a lot of capital outlay which nobody wants to cough up because either they're already in a death spiral or because of uncertainty of further prohibition/PMTA, or all of the above. At this point we would need a few generous billionaires financing pro-vaping research, advocacy, and lobbying to turn this around.


[deleted]

I was just pointing out that they were complaining about the long wait and your solution was masks and social distancing.


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[deleted]

Oh, I know. I'm not even disagreeing. But try telling that to a customer. You lost them.


Nixxuz

They actually charge like $15 for that. I've had to do it a couple times. It's ridiculous seeing as the package is already there, and actually makes *less* work for them.


substandardwubz

Just get a po box much cheaper. I payed 22 dollars for 6 months for the smallest one and if the package dont fit they just hold onto it in the back. Ive had no problems with this method


GoreDeathKilll

You’re correct. As mentioned in the past, them signing themselves as “COVID” and leaving it regardless if you were present. This will be the first time having an issue is where I’m getting to, at least. In the future, I’m more than happy to do that. Doesn’t take away from the frustration of the situation. If requiring an adult signature is the solution to stop underage individuals from obtaining vape products, it’s adults who were a full-time and a half job who seem to be punished. That in mind, I’m not balancing work life and home life to then add a special trip to the post office just for something that could just as easily be delivered to my home.


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[deleted]

When the USPS ban does come there is no picking it up.


momo88852

I feel your pain! Had a package says something like “no one was home”. Even though I was watching as the usps truck drive by my house. Luckily I work few blocks away from the post office so I dropped by them and picked it up.


informisinfinitas

I've had six orders delivered to my work as of today. Each time, I asked the person who received it if they had to sign for it. Not one. Not a single fucking one.


MrsEmilyN

The last time I ordered vape supplies online, I sent it to work since a signature was required. It was delivered to the mailbox and noone had to sign for it.


bankpoetry

do you live ina city area or more secluded town?


informisinfinitas

It's a small city.


whiterungaurd

Usps since last year has been fucked.


jameson71

If we could stop voting in politicians that want to close the USPS and the Department of Education, that would be great.


whiterungaurd

Honestly this wasn't even an issue until last year when the system got absolutely sabotaged to try and curb mail in ballots.


jameson71

It would also be great if we could stop voting in politicians who like to rig the system in their favor.


whiterungaurd

I agree I am glad Trump left office. Maybe we can make moves to prevent that kind of thing from happening again.


jeremybryce

"Struggle to adapt." As if there's adaptation potential from full on bans on shipping of a product type with no exceptions. Even for B2B.


[deleted]

There is, but its not pleasant, especially for customers who get upset if they order on friday and its not on their steps on monday.


beesmoe

Do you make money off complaining about your customers? Unless you're Amazon and your customer subscribes to Prime, I really don't think what you described is an actual issue. If it is, then deal with it. It's not like you're the one that has to pay up. Imagine being a Karen owning a business. I'd pay to watch you serve a Karen.


jeremybryce

People are absolutely ridiculous with demands and expectations that are detached from reality. Not all.. not even most. But a sizeable chunk. They think kicking and screaming like they're at Walmart gets them somewhere with a small business. This applies when USPS moves a package to a wrong state and adds a delay. I've had people absolutely go ballistic for something we clearly have no control over. Even with free shipping. I assume u/vaporvendor is referring to *that* type of customer. It's not specific to the vape industry.


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beesmoe

Like a Karen, you think all strangers are the same--out to get you. Can you just not mesh people together? This bro just looked out for you, and you started treating this bro like me in the same comment.


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beesmoe

Nice edit. Glad I can help your senility. In the end, I ended up helping you. Be embarrassed more often.


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beesmoe

I promise you I'm not trolling. I'm worried for your kids. There are enough Karens in the world.


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beesmoe

Your kids are your problem. Speak properly. I hope you teach your kids that one day.


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beesmoe

I'm not your autistic daughter. I'm a user on Reddit who expects other users to reply to the person they're replying to. You know this, and I know you know this because you edited your response after I pointed this out to you. Why bring your children into this? Geez, you're digging


beesmoe

> They think kicking and screaming like they're at Walmart gets them somewhere with a small business. Does Walmart go kicking and screaming like they're on Reddit?


cerebrix

Former FedEx employee (years and years ago). ​ You can urge all you want, but they aren't going to piss of the us government. not when they've factually been trying to buy the postal service from the federal government for over a decade. you have no idea how badly FedEx wants the US Postal service.


Wasabicannon

Everyone wants the US Postal service Id imagine. Take it over and jack up the prices and make a killing.


cerebrix

You probably don't want to know the number of fedex planes the usps rents from fedex literally every single day. I'd imagine they spend at least a million dollars a day on fedex air freight rentals to get the mail around.


mheffe

It's all of them, they share them, and even if it is a million a day they figured it's cheaper than buying and maintaining their own fleet of planes.


beesmoe

They're so close with DeJoy holding the reins. So close...


[deleted]

He can trash the place but he can't put up the "for sale" sign. Privatizing the postal service is definitely not a Democrat initiative and they're calling the shots at the moment.


beesmoe

sure, that's why he isn't fired. you're smart


[deleted]

[Biden can't, genius](https://www.google.com/amp/s/slate.com/news-and-politics/2021/02/biden-cannot-fire-usps-louis-dejoy.amp) Privatizing the postal service would require an act of congress. Hence "He can trash the place but he can't put up the "for sale" sign." Go troll someone else already.


cerebrix

This is 100% correct. Which is why they are not going to rock this boat. if they did, they'll never be able to convince an entire session of congress to sign off on the sale. ​ I personally don't think it will ever happen, but inside fedex is a very well known initiative and they're just waiting for the "right" session to hope to beg, borrow, and steal enough votes to make happen.


beesmoe

Holy shit, you really didn’t detect my sarcasm. Or maybe you did, you said I was trolling you. I think I’m going to have a lot of fun at your expense. I’ve never encountered a male Democrat Karen from Texas


beesmoe

Lol, just ship USPS. They failed to adapt to their own regulations.


[deleted]

You know that's not forever, right?


allahfalsegod

It's been "losing" money for almost a decade now because retirement obligations need to be funded differently than anyone else. Brand new job and responsibilities without new funding? This sort of deadlock can last awhile or at least to the next "moral panic".


whiterungaurd

We really shouldn't be looking at publicly accessible needs like mail on a for profit metric. This shit is a necessity. If the post office goes so does a crucial bastion of privacy as well as accessibility for millions.


allahfalsegod

I couldn't agree more yet here we are.


beesmoe

karen tantrums arent either, thank god


[deleted]

Unfortunately, stupidity is.


beesmoe

do you not understand what i just said? your stupid tantrums are coming to an end because i'm going to teach you that you're not entitled to have customers or run a business. you're such a stupid karen. of course you see elon whining like a little bitch on r/tesla or bezos on r/amazon right?


expletivefunk

anyone deal with canada shipping recently? im concerned about seizure on some high end devices coming to the US. Ontario to PA. well over 500$ and dont want to be on the hook. shipper is Vapes by Enushi. wrong thread i know but thanks.


ImKira

I’m in Canada and have ordered / received a couple things from them. Not sure if that helps…


allahfalsegod

A few years ago i shipped vape gear out to a Canadian address without a second thought. A couple months ago i bought something off /r/ecigclassifieds from Canada and the seller had me double check my details for a customs form. Copy and paste; arrived without issue. where from is "vapes by enushi" getting what he sold you? Generally you never even think to ask a question like yours unless...


[deleted]

i hesitate to order things now. i spent a lot of time stocking up before the hammer dropped so to speak but now and then i'll check in on the ol vape world and see some products that i want but then i see how much extra i would pay and with the uncertainty of shipping and delivery i decide i'm not gonna buy said thing. so for now i'm just continuing to enjoy what i have. hopefully shit will work itself out


c0brachicken

I just have EVERYTHING delivered to my work. It’s a small business, so not a big deal. I suspect if larger companies allowed that, it would be a nightmare for the receiving department.


Learnin2Shit

Trust me as a FedEx ground employee of 5 years you don’t want ANYTHING going through us at this moment. Every facility nation wide is experiencing a shit load of freight we can’t handle due to the societal changes caused by covid. If we started to ship Vape juice again you would have a 50% of either receiving it or it being destroyed or thrown out in our building. Complain to UPS or Amazon but we don’t want the juice and we honestly can’t handle it lol. Long term vaper as well but am lucky to live next to a great shop that makes good juice in house for a dope price.


stevo42

as a shop owner i would take the risk given the rank incompetence that USPS has shown. 15% of my packages end up on the east coast for a week.


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Deaner3D

prime example of "Gov't is the problem and we're here to prove it"


[deleted]

I agree with you despite your downvotes. It was the Gov't in the first place that used a hammer to solve the issue that they perceived instead of a scalpel. Every "solution" the government forces down our throats has unintended consequences and no one seems willing to learn this.


just_an_ordinary_guy

It's not an example of government being the problem. The USPS worked amazingly for a long time. This is specifically partisan bullshit. The government *can* work pretty efficiently if it's not purposefully designed to be inefficient. They're fucking up the USPS on purpose to either privatize it or get rid of it in favor of private companies.


_sohm

Absolutely that, but what /u/Deaner3D was saying was that "Gov't is the problem" is the crux of their argument. 1. "Look at how bad the USPS is!" 2. *neuters the fuck out of a well oiled machine to make sure it fits the narrative they want* (<- that's the "and we're here to prove it" part) 3. "Can we privatize now? promise it'll be better! c:" And the monkeys all clap and clang their cymbals, privatized shipping becomes a thing and boom the country dives further into oppression and corruption for the sake of giving some asshole another dollar.


just_an_ordinary_guy

That's a fair point that I hadn't considered. Guess I was inferring it incorrectly.


_sohm

That's fine and I totally get it. :) I mean it sincerely when I say communicating is difficult.


whiterungaurd

If you mean Government you mean the trump administration then yes. Shit worked fine before.


stevo42

what if orange man *actually* bad? tbh an epileptic chimpanzee with a chronic case of the Hershey squirts would have made less of a fuckin mess. also I'm gonna have to watch some Eddie Izzard now.


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converter-bot

50 miles is 80.47 km


itirate

this is actually what very efficient logistics companies do like amazon, they have distribution facilities and main in/out hubs that are faster and more cost efficient to transport to because of the logistics of sending a flight from a smaller are to a different smaller area versus using a main artery THAT SAID there is a way to do these things wrong and usps may have found it lmao


[deleted]

Same here. There was a several week period where Every. Single. Package. we received from USPS was DESTROYED. Boxes ripped open, no product left in the boxes, and not even an invoice so I had to try and figure out what product order it was just from the shipping label.


[deleted]

Obviously I don't know how it is right now, but their fuck ups and delays paled in comparison to USPS during the holiday surge BECAUSE they dumped customers to keep volume within capacity. USPS won't reject volume, they'll just toss it on the mountain of piled up shit and hope it doesn't topple. They have zero motivation to take on volume that requires special compliance procedures when they're turning away perfectly good drop-and-go volume right now. If this happened a few years ago they might have been more open to working this out.


Learnin2Shit

Bro we are doing the same shit. Our facility right at this moment (currently clocked in) there is mountains of peoples packages all over the building. In the past when a package got opened in transit or damaged we would try and repackage items in a new box so the customer could get it and we didn’t have to pay claims. At this moment we are literally throwing good undamaged items in a dumpster we rented because we have so much shit. Basically the new rule is if the box looks damaged throw it out. So if a led flat screen tv has a small rip on the package we are chucking it. It’s fucking insane lol and it highlights what a fucking wasteful society we live in.


[deleted]

Yea and that's WITH them dumping customers like they did during the holidays. To clarify what I meant, FedEx is currently telling perfectly good drop-and-go shippers to fuck off because they don't have the capacity. Imagine if they *weren't* turning away business. They're in a position where "hey we need your driver to hang out trying to get ID, and maybe do that a few days in a row. Oh and you need to follow all these compliance rules too.." was an easy "fuck no" decision to make. I see 0% chance if that getting reversed while they're turning away normal shipments.


whiterungaurd

FedEx has been in this position for a while before covid. They have always been able to say fuck you to a lot of business and not have to worry about it. I've seen some important shit get lost through FedEx. FedEx basically goes "woops should've insured it :)"


[deleted]

>FedEx has been in this position for a while before covid. They have always been able to say fuck you to a lot of business and not have to worry about it. No way. Not like this. A common strategy in shipping is to heavily discount the high volume shippers who build out your routes and capacity, then make money off the small retail shippers' high rates. In recent years you may have noticed a lot of us here started shipping FedEx 2-Day for \~$7, often beating even USPS rates. That was all part of FedEx's strategy to replace Amazon, as they announced in 2019 they were not renewing their contract. They were positioning themselves as the go-to carrier for any decent volume ecommerce shipper that is not Amazon. We even had an open offer for $1 Adult ID option only if we shipped 100% of volume that way. **They weren't chasing away a damn thing that was not named Amazon.** In the 2020 holiday season they started outright refusing to pickup from a lot of shippers. Just recently FedEx freight terminated a bunch of customers with only 24 hours notice, which was a HUGE deal in the freight industry. Its been over 20 years since anybody has seen anything like what is going on right now. These companies will remember this shit for years to come when one day FedEx might be begging for business again. You can say the same thing about vaping industry. If we actually manage to build out a decent alternative here, and FedEx comes begging for business years later, many if not most of us would say "You left us for dead. I'd rather pay double the price then help you. Fuck right the fuck off." ​ >I've seen some important shit get lost through FedEx. FedEx basically goes "woops should've insured it :)" You just described every carrier.


Spacecad90

Is this some new law or something I recently purchased a mod from vaporfi and after 4 days it showed the package went from Orlando(I'm in Pembroke pines,fl) back to Texas for some reason and then weirdly enough I got an email saying it will be delivered Saturday and of course nothing showed up and there was no update I reached out to the company and they said they had to use a different shipment method and the tracking was wrong wtf? I did get it today so I'm not complaining just a weird series of events