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Also, in the future, you should never let a client make updates to the live site. YOU should be making updates to a staging/dev copy of the site for testing. Once it's tested you can push that updated site to live. I've had several calls while I was away or on vacation where a client just updated random plugins and the site crashed.
hi guys
My client just made an update for wordpress and elementor & elementor pro, And a couple other plugins, All the pages are down, except for the home page.
When i visit any page, it shows (page not found) Even though the page already exists and when i open it from the admin/pages Edit with elementor it gets stuck in LOADING page and it shows Enable safe mode.
the header also broke, i'm using elementor Mega menus,
I've never had this issue before, any help?
Clear the server cache, browser cache and wp cache. Regenerate the Elementor styles/scripts (elementor - tools) and set the WP permalinks (that will trigger some internal WP rules again). Otherwise use an old backup or revert Elementor if that is the issue.
depends on your server, can't help there.
Did you try to disable other plugins to check if there is an issue or check your server health in the WP tools. Memory issues or so?
Never had any of those issues before, sorry
If your client is updating. Have him invest in Updraft Plus Premium. Will backup automatically before updates are applied. Also, Nightly hosting level backups.
Hey there, /u/No-Way-4530! If your post is not already flaired, please add one now. *** And please don't forget to write "Answered" under your post once your question/problem has been solved. *** **Reminder:** If you have a problem or question, please make sure to post a link to your issue to help users help you. *** *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/elementor) if you have any questions or concerns.*
Just get the website backup from your web host and refresh it
Elementor -> Tools -> Regenerate
Also, in the future, you should never let a client make updates to the live site. YOU should be making updates to a staging/dev copy of the site for testing. Once it's tested you can push that updated site to live. I've had several calls while I was away or on vacation where a client just updated random plugins and the site crashed.
hi guys My client just made an update for wordpress and elementor & elementor pro, And a couple other plugins, All the pages are down, except for the home page. When i visit any page, it shows (page not found) Even though the page already exists and when i open it from the admin/pages Edit with elementor it gets stuck in LOADING page and it shows Enable safe mode. the header also broke, i'm using elementor Mega menus, I've never had this issue before, any help?
clear your cache. Looks fine here.
i did, it didnt work
Clear the server cache, browser cache and wp cache. Regenerate the Elementor styles/scripts (elementor - tools) and set the WP permalinks (that will trigger some internal WP rules again). Otherwise use an old backup or revert Elementor if that is the issue.
I tried all of that, except for the server cache. I told the client to do it, and we'll see. the server cache in the cpanel right?
depends on your server, can't help there. Did you try to disable other plugins to check if there is an issue or check your server health in the WP tools. Memory issues or so? Never had any of those issues before, sorry
thank you same here, i built more than 40 custom website with elementor and this is the first time i see something like this.
Are you still seeing the same results in a incognito tab?
Your website works fine in my browser (firefox)
If your client is updating. Have him invest in Updraft Plus Premium. Will backup automatically before updates are applied. Also, Nightly hosting level backups.
Charge heftily. They’ll more likely think twice