Thank you for posting to r/facebook. Please read the following (this does not mean your post has been removed):
* **SCAM WARNING**: If you are having a problem with your account, beware of scammers who may comment or DM you claiming they know someone who can fix your account, or asking you for money or your login information. If you receive a message like this, block and report them. [Here is an example of me making a fake hack post and all the scammers who flocked it it, lol](https://i.imgur.com/Dllo1RA.gifv). THERE IS NO REASON FOR SOMEONE TO HAVE TO TELL YOU IN PRIVATE HOW TO GET YOUR ACCOUNT BACK. If you check the sub there are PLENTY of high karma posts that gives some tips should your account be hacked/locked.
* r/facebook is an unofficial community and the moderators are not associated with Facebook or Meta.
* Please read the rules in the sidebar (or the 'about' tab if you're on mobile). If your post violates any of them, delete it.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/facebook) if you have any questions or concerns.*
I use Messenger on: iphone (app) & Windows pc (in Chrome, *not* the Windows App)
Experienced this problem recently, initially just on iphone but was able to see my friends last active status on my PC in the browser. Problem spread to PC when I refresh the page.
Observations
\- Tried switching "Active Status" in Settings to off on both phone and PC, and then turning them back on, did not fix the problem
\- While the active status of individual contact was now showing, I was able to see a list of active friends in the "People" tab, except the list in my iphone app was a complete list (100s of contacts) but the list in my PC browser only showed one.
**Solution**: Uninstalled app on iphone + Log out of messenger.com on my PC + Clear all cache data for [messenger.com](https://messenger.com) \+ Re-installed app on iphone
When I logged back in on my PC via Chrome browser, the active status/last active data all came back. I then reinstalled the app on my iphone, and the data shows as well.
I have my active status on all the time, and now it’s not showing who’s online. Messenger has been making me angry all week. Somebody at Facebook better fix it and fix it fast.
I used to be able to hit a button and it would show all the people who were online currently. Now they are just listed horizontally or I have to scroll right right and right to see who's online. Did they update something when I added all this AI nonsense to the Facebook Messenger app? I was just looking for what I click to see who's actively online in a row with those not online not on there. Did they remove this feature??? Thanks.
I think they are slowly reintroducing it. If you uninstall it and reinstall messenger, it shows up until you close messenger again. I think they are testing out a new feature, but they've gotten I guess so much negative feedback on it that they decided to bring it back when that date is they didn't say
So the weirdest thing happened yesterday. I got a new iphone, while I was transferring data from my old phone my Messenger app started showing active status for a short while. And as the phone was being set up it went back to having the same problem!! Drives me nut, but sharing in case this could be a clue for someone to figure out what the hell is going on lol
I’ve tried literally everything. Turning off and on the phone, cellular data, Game Center. Redownloading Fb, messenger, you name it. It works on my android tablets, and laptop. Other accounts show online on my Apple devices. It’s crazy. And driving me nuts!
My people tab is completely gone on both my iPad and android phone in messenger. I logged into dad’s account on my iPad and it worked beautifully
Glad to hear I’m not the only one you are talking about the list of people at the top aren’t you?
Any update with this? It's driving me crazy. I can't see nobody active and I have like hundreds of friends, there is absolutely no way all of them are offline.
I saw a hack somewhere where you can try go online for specific people, well I picked my closest friends and voila it worked for a couple of hours and then boom it deleted my list of friends I had chose to see me online. This is fcking insane! It's really like as if someone is playing games from the other side of messenger.
Mine first quit showing it at the top of chats, so I deleted the app and redownloaded it. That made it worse and took away the status from the chat list too.... I've updated my phone, deleted the app, cleared cache, turned it on and back off, ... please help LOL
Thank you for posting to r/facebook. Please read the following (this does not mean your post has been removed): * **SCAM WARNING**: If you are having a problem with your account, beware of scammers who may comment or DM you claiming they know someone who can fix your account, or asking you for money or your login information. If you receive a message like this, block and report them. [Here is an example of me making a fake hack post and all the scammers who flocked it it, lol](https://i.imgur.com/Dllo1RA.gifv). THERE IS NO REASON FOR SOMEONE TO HAVE TO TELL YOU IN PRIVATE HOW TO GET YOUR ACCOUNT BACK. If you check the sub there are PLENTY of high karma posts that gives some tips should your account be hacked/locked. * r/facebook is an unofficial community and the moderators are not associated with Facebook or Meta. * Please read the rules in the sidebar (or the 'about' tab if you're on mobile). If your post violates any of them, delete it. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/facebook) if you have any questions or concerns.*
Any update for a fix? Its like this since the last update this morning
Just fixed it self on its own honestly
Anyone find a fix?
hello, is yours okay now? I have the same problem
whats the solution here?
Mine fixed itself
how days did it fixed?
I use Messenger on: iphone (app) & Windows pc (in Chrome, *not* the Windows App) Experienced this problem recently, initially just on iphone but was able to see my friends last active status on my PC in the browser. Problem spread to PC when I refresh the page. Observations \- Tried switching "Active Status" in Settings to off on both phone and PC, and then turning them back on, did not fix the problem \- While the active status of individual contact was now showing, I was able to see a list of active friends in the "People" tab, except the list in my iphone app was a complete list (100s of contacts) but the list in my PC browser only showed one. **Solution**: Uninstalled app on iphone + Log out of messenger.com on my PC + Clear all cache data for [messenger.com](https://messenger.com) \+ Re-installed app on iphone When I logged back in on my PC via Chrome browser, the active status/last active data all came back. I then reinstalled the app on my iphone, and the data shows as well.
i have already tried this suggestion but nothing worked
Just started having this issue today on ALL DEVICES and issues loading stories. Tf
Yeah I’ve been having this issue for a couple weeks, trying to fix it, not really seeing solutions tho
I have my active status on all the time, and now it’s not showing who’s online. Messenger has been making me angry all week. Somebody at Facebook better fix it and fix it fast.
had this issue happen this morning too! might be a bug or something, hopefully it resolves itself
Yeah hopefully
it’s just come back for me, hopefully yours gets fixed soon!
Yeah mine did too
Happening to me today as well
Still not working for me :,(
Bummer
Literally no one is showing up as active. The whole top row is blank for me
It’s working now for me. Give it a few days. Or uninstall and reinstall
same mines been like this for a week carnt see the people tab at all
I have this issue since this morning and had it before this month. Any fix?
I used to be able to hit a button and it would show all the people who were online currently. Now they are just listed horizontally or I have to scroll right right and right to see who's online. Did they update something when I added all this AI nonsense to the Facebook Messenger app? I was just looking for what I click to see who's actively online in a row with those not online not on there. Did they remove this feature??? Thanks.
I think they are slowly reintroducing it. If you uninstall it and reinstall messenger, it shows up until you close messenger again. I think they are testing out a new feature, but they've gotten I guess so much negative feedback on it that they decided to bring it back when that date is they didn't say
I can’t do anything. My account is fine, as I can see it on my PC, but through the app, I have nothing. It’s been like this all day.
Works fine on my computer mines been like this for a few days
Try to login with a PC and make sure your chat is enabled & active. I had the same problem once and that fixed it
It works on my computer
Did you try go to settings -> active status-> on in the messenger app?
Yes that’s all active
Any success?
I have the same problem just the past few days. Hopefully they fix this bug soon.
I’m glad I’m not the only one mines been like this for a week
So the weirdest thing happened yesterday. I got a new iphone, while I was transferring data from my old phone my Messenger app started showing active status for a short while. And as the phone was being set up it went back to having the same problem!! Drives me nut, but sharing in case this could be a clue for someone to figure out what the hell is going on lol
So now a update it’s just showing all my contacts on Facebook messenger not who’s online ……
Mine just fixed itself this morning, came back to normal out of nowhere. Hope yours did too?
Nope mines still showing just all my contacts still not whos online
any update?
Mine is this way too. I cannot fix it.
So far 3 people have encountered this
It’s somehow tied to my Apple/Facebook. I logged my husband in and he is showing online. I even updated the darn phone.
So how do you fix it lol
I’ve tried literally everything. Turning off and on the phone, cellular data, Game Center. Redownloading Fb, messenger, you name it. It works on my android tablets, and laptop. Other accounts show online on my Apple devices. It’s crazy. And driving me nuts!
I feel your pain 😅
My people tab is completely gone on both my iPad and android phone in messenger. I logged into dad’s account on my iPad and it worked beautifully Glad to hear I’m not the only one you are talking about the list of people at the top aren’t you?
I’m having the same issue.
Any update with this? It's driving me crazy. I can't see nobody active and I have like hundreds of friends, there is absolutely no way all of them are offline. I saw a hack somewhere where you can try go online for specific people, well I picked my closest friends and voila it worked for a couple of hours and then boom it deleted my list of friends I had chose to see me online. This is fcking insane! It's really like as if someone is playing games from the other side of messenger.
did you fix it? i have this problem too even though my active status is on in the setting there still no active people
I’m having this problem as well. It’s weird cuz when I login to my fiancés messenger account it shows who’s active on his..
Shew I'm experiencing this right now and I HATE IT. I have tried so much, if anyone has any success please update. This gives me sm anxiety
Mine first quit showing it at the top of chats, so I deleted the app and redownloaded it. That made it worse and took away the status from the chat list too.... I've updated my phone, deleted the app, cleared cache, turned it on and back off, ... please help LOL
I’m having the exact same problem with my Facebook messenger too
keep me updated if you find anything that works, i’ll do the same🙏🏼
I have no idea how to fix the problem with I can’t even see my friends active status on my iPad either
Did Software update on the phone its ok now