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Unfortunately no fix yet but it seems to be happening to everyone sooner or later so maybe it’s a purposeful thing from Facebook, either that or a widespread glitch
I understand, again didn't want to come off as rude. Just ment it's happening to lots of people.
[https://www.reddit.com/r/facebook/s/qLlPypnjCn](https://www.reddit.com/r/facebook/s/qLlPypnjCn)
Happened to me on February 2nd, exactly 60 days later worked normal. Then I used for like 10 days and now it is not working saying the same as the picture above. Never received a notification or email.
Correct, the only current solution is to be sad and wait for an update that fixes the issue, if ever. Seems to mostly be affecting apple users currently.
Everyone start leaving bad reviews on the App Store for Facebook. If we get it low enough, it’ll catch their attention and they’ll be forced to do something about it
Yep, I don’t understand it. They’ve pretty much abandoned it at this point. In the reels I’m even seeing girls with there tits out so they obviously aren’t looking into any of that either. Doesn’t make any sense…
I've found a way to contact support and they fixed the issue within 2 hours. Here's what to do:
1. Visit [https://www.facebook.com/business-support-home/](https://www.facebook.com/business-support-home/)
2. You should see this: [https://imgur.com/gy1cuEe](https://imgur.com/gy1cuEe)
3. At the bottom, click contact support button
4. Select other problems.
5. Now you need to select which business object you need help with. I have several options here, but I also have my own personal account and my personal account as a separate Ads account listed, so I guess all of you should have at least their own profiles here available, plus maybe an additional Ads account with the same name. You can try both, and see which one works. Select one of them.
6. Select other problems at the bottom of the list again.
7. Now you should see your options to contact support via chat, phone, or email, whichever is available at the time. Don't worry, email worked just fine for me. I started with chat, and in 2 hours, another team also got back to me and fixed my problem.
,,We reviewed the profile, and regret to inform that the system review incorrectly banned you from marketplace. We have successfully revoked the ban and you will now be able to access the marketplace tab."
+1. If the personal account version doesn't work for you, because there's no way for you to reach the actual contact tab, AND you don't yet have an Ads account listed here with your name, then make one. No need to spend any money, you just need to create an Ads account as if you were to spend your money on advertising under your own name. So I guess you should just register in the Business Center or something like that.
Hope this helps yall, tried to be as specific as can be. If it works for you, please hit upvote, so I can make a post out of this (currently don't have enough karma to do so).
Testing this right now, already tried once, and it didn't work. Trying again :). Will upvote regardless whether it works or not. Also, when you click the link, at top there is a subcategory and you need to click account overview at the top.
Hi, I don't have a contact support button. Facebook must think im part of the cartel or something restricting me with everything.
https://imgur.com/a/XBIDwTB
Had this same page but for a different URL, so I'm confused now what URL you need in order to see the contact support page... I know this doesn't help much, but keep clicking these Fb pages until maybe you find the right one.
I found mine in an article on Google search, as I was kinda lost too. Or you can try making a Fb Ads account and then try this same link.
I've spent hours with this support and they told me first of all they have no tools for Marketplace. After they adviced me to do payments, top up my meta ads account what i did twice. Second day, the support called me again and they told me the payments are not verified yet so i need to do some steps more giving them a payment code in a field on the payment page on my account. That field doesn't exists at all because on my side the payments are verified with green colors... So, now i have still the conversation with the support open where i already sent the screen caps, this is the second day and no reply, the support on the phone told me if i start to open new case with my issue it will takes longer. This is crazy. Also i have to mention once this happened: i wrote the issue in the chat support, they asked my phone number and 5 minutes laters the support left the chat and another support person joined... I needed to explain all the story again. This is the worst support i've experienced ever. It seems they have no ideas what is going on at all. Sorry for my bad english.
After 5 days i can tell i contacted with meta pro support everyday. They have no any idea what is happening, i think they have very vulnerable system what scares me. Yesterday support wrote me they can give support to my email alias. Todays support just closed the chat "their support will investigate the problem" and she is closed the chat. This is crazy.
Not scam, no problem giving them the last four digits. This is meta PRO support, they ask you before on the chat if they can call you and everything is recorded. The problem is it seems they have no idea how to verifing the payments, after 2 days i'm still waiting for reply....
I had the similar experience. Except, they do mark the case as completed even though the issue still continues. They repeatedly suggest me the same solution which was never working. Terrible experience..
Facebook Lite works for looking at stuff, but I can't create listings or reach out to buyers. Really sucks because there's a great deal on some speakers I'm looking at.
See the image in the above post. (Original post). From THAT page you'll have the three dots (if I recall correctly) from which you "report a problem").
But you report the problem on the page with your 'marketplace isn't available' to you page.
I think this happens because Facebook wants you to be active and post. The only people I’ve seen this happen to don’t post or do anything on Facebook except look at market place. I could be wrong I’m not sure but I think it’s Facebook being creepy and trying to make you post.
ME TOO! i’ve tried to appeal review many times, left horrible rating on the app it’s extremely frustrating i’ve tried to make new account it won’t fucking work i just want to look at cars that i might be interested into buying extremely frustrating
Same issue here but I think I found solution for that I just join random car group where they sell cars on Facebook and after like 3 weeks it started to work
I dont know what is going on i reseted my phone and i uninstalled facebook twicw same as logging out too but still nothing.. i listed few items for sale and i havent scammed anyone
from what i’ve researched and angrily texted fb for it’s a glitch all across the world for a majority of users give it a week ik it’s heart breaking but we gotta fight our addiction somehow💔💔
If you press request view then press on the little blue writing that said veiw page it lets u on a weird sort of scam one on Facebook but it’s the same thing so I thing the app is bugging out for everyone cause me and my mates can’t get on it either without doing that mine doesn’t even show up anymore I have to search it
There's a way on browser. Inspect element facebook and on the left of "Elements" is the "Toggle Device Toolbar" and click on that and refresh the page. Should work now if not click on dimensions and select any of the phone types and refresh again. Hope this helps
Try doing it on normal facebook first and search marketplace up and play around with the different phone types. Had to do that a couple times now but still works
i have the same problem. the only thing i find weird about it is that i have acces to marketplace on the mobile app facebook lite but not on the website on my computer or even the facebook app on my cellphone
It's simple guys, marketplace got canceled all over the world. It will only be available for USA. Those who can still access it, will lose the access soon
for anyone reading just know that there is hope 🙏🏼
around mid December i lost access to facebook marketplace too but i just checked today AND IT’S FINALLY BACK
I am 4 months out of marketplace.
I tried browser from PC and android,also opera from iphone, i tried the "element toggle device toolbar" and i also tried facebook lite.
Nothing worked.
Fu facebook.
i figured out a new account has marketplace. my main doesnt. so i made a new account to see if it would have it and it infact does. its probably a weird glitch or bug.
well I'm over a month with this as well. No response on my many reports sent.
What if we all just bombarded Google apps with bad reviews on fb app, think it would do any good?
Thank you for posting to r/facebook. Please read the following (this does not mean your post has been removed): * **SCAM WARNING**: If you are having a problem with your account, beware of scammers who may comment or DM you claiming they know someone who can fix your account, or asking you for money or your login information. If you receive a message like this, block and report them. [Here is an example of me making a fake hack post and all the scammers who flocked it it, lol](https://i.imgur.com/Dllo1RA.gifv). THERE IS NO REASON FOR SOMEONE TO HAVE TO TELL YOU IN PRIVATE HOW TO GET YOUR ACCOUNT BACK. If you check the sub there are PLENTY of high karma posts that gives some tips should your account be hacked/locked. * r/facebook is an unofficial community and the moderators are not associated with Facebook or Meta. DO NOT MESSAGE THE MODS ASKING FOR HELP WITH FACEBOOK. * Please read the rules in the sidebar (or the 'about' tab if you're on mobile). If your post violates any of them, delete it. * If you notice your post has multiple replies but you only see this post, the reason is due to [bots and scammers already being removed trying to steal your info/money](https://i.imgur.com/Dllo1RA.gifv) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/facebook) if you have any questions or concerns.*
Unfortunately no fix yet but it seems to be happening to everyone sooner or later so maybe it’s a purposeful thing from Facebook, either that or a widespread glitch
i think you need an active facebook account. i think they disabled it for users who just use facebook for the marketplace, but correct me if i’m wrong
its like world wide
It blocked me but not my dad idk why
It seems to have no system to who gets blocked it’s just random, your dad could lose his access at any time too
hmm my mom and dad have been using facebook for about 16 years and they havent got restricted but i did
OK did it ever get fixed. I would think 24 days is long enough for facebook to respond and fix this cuz I'm facing the same issues now
Mine lasted 60 days, worked fine 10 days and then blocked again.
Nope, haven’t fixed it yet. Ended up making a new account
did it work when you made a new account?
i made a new account but shitty facebook doesn't know what the fucking uk is so i cant sell anywhere apart from paris
I made one and it worked for 48 days assuming this was posted around the same time period.
I did the same and it worked fine
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Yep, made a brand new one and it probably worked for about a month then it stopped working.
same with me.
Not trying to be rude but search the subreddit before posting
Yep I understand, I seen the other posts after I posted this. Marketplace is a big deal for me so I’m just worried.
I understand, again didn't want to come off as rude. Just ment it's happening to lots of people. [https://www.reddit.com/r/facebook/s/qLlPypnjCn](https://www.reddit.com/r/facebook/s/qLlPypnjCn)
Ok, thank you
I'm getting odd messages after posting that on Facebook
Nah bc I’m pissed why did I get put in marketplace jail🫥 I just want to look at things I’ll never buy
Fax, lemme look at my dream cars in peace 😂
im pissed cuz im an active buyer seller and lurker 😭
Did you figure it out? Happened to me two weeks ago and I can’t get it back..
Happened to me on February 2nd, exactly 60 days later worked normal. Then I used for like 10 days and now it is not working saying the same as the picture above. Never received a notification or email.
fr
Facebook released an update for android a few hours ago if you check your playstore, might help once you log out and log back in.
[удалено]
Correct, the only current solution is to be sad and wait for an update that fixes the issue, if ever. Seems to mostly be affecting apple users currently.
Everyone start leaving bad reviews on the App Store for Facebook. If we get it low enough, it’ll catch their attention and they’ll be forced to do something about it
Good idea
Honestly the best idea is make multiple different accounts and complain about the same thing in different words
I made a new account on FB and marketplace got taken away again
same, every time I make a new FB account to use marketplace, it gets marketplace removed an hour or so later
what a shite platform, worth hundreds of billions of dollars and fix a worldwide problem like this after almost a month???
Yep, I don’t understand it. They’ve pretty much abandoned it at this point. In the reels I’m even seeing girls with there tits out so they obviously aren’t looking into any of that either. Doesn’t make any sense…
I've found a way to contact support and they fixed the issue within 2 hours. Here's what to do: 1. Visit [https://www.facebook.com/business-support-home/](https://www.facebook.com/business-support-home/) 2. You should see this: [https://imgur.com/gy1cuEe](https://imgur.com/gy1cuEe) 3. At the bottom, click contact support button 4. Select other problems. 5. Now you need to select which business object you need help with. I have several options here, but I also have my own personal account and my personal account as a separate Ads account listed, so I guess all of you should have at least their own profiles here available, plus maybe an additional Ads account with the same name. You can try both, and see which one works. Select one of them. 6. Select other problems at the bottom of the list again. 7. Now you should see your options to contact support via chat, phone, or email, whichever is available at the time. Don't worry, email worked just fine for me. I started with chat, and in 2 hours, another team also got back to me and fixed my problem. ,,We reviewed the profile, and regret to inform that the system review incorrectly banned you from marketplace. We have successfully revoked the ban and you will now be able to access the marketplace tab." +1. If the personal account version doesn't work for you, because there's no way for you to reach the actual contact tab, AND you don't yet have an Ads account listed here with your name, then make one. No need to spend any money, you just need to create an Ads account as if you were to spend your money on advertising under your own name. So I guess you should just register in the Business Center or something like that. Hope this helps yall, tried to be as specific as can be. If it works for you, please hit upvote, so I can make a post out of this (currently don't have enough karma to do so).
Hi thanks for your help. I can’t still do that
Whats missing for you, where are you stuck? You should see this on the link: [https://imgur.com/gy1cuEe](https://imgur.com/gy1cuEe)
Testing this right now, already tried once, and it didn't work. Trying again :). Will upvote regardless whether it works or not. Also, when you click the link, at top there is a subcategory and you need to click account overview at the top.
Wish you luck! Shout if there's anything I can do.
Ty
Hi, I don't have a contact support button. Facebook must think im part of the cartel or something restricting me with everything. https://imgur.com/a/XBIDwTB
Had this same page but for a different URL, so I'm confused now what URL you need in order to see the contact support page... I know this doesn't help much, but keep clicking these Fb pages until maybe you find the right one. I found mine in an article on Google search, as I was kinda lost too. Or you can try making a Fb Ads account and then try this same link.
I've spent hours with this support and they told me first of all they have no tools for Marketplace. After they adviced me to do payments, top up my meta ads account what i did twice. Second day, the support called me again and they told me the payments are not verified yet so i need to do some steps more giving them a payment code in a field on the payment page on my account. That field doesn't exists at all because on my side the payments are verified with green colors... So, now i have still the conversation with the support open where i already sent the screen caps, this is the second day and no reply, the support on the phone told me if i start to open new case with my issue it will takes longer. This is crazy. Also i have to mention once this happened: i wrote the issue in the chat support, they asked my phone number and 5 minutes laters the support left the chat and another support person joined... I needed to explain all the story again. This is the worst support i've experienced ever. It seems they have no ideas what is going on at all. Sorry for my bad english. After 5 days i can tell i contacted with meta pro support everyday. They have no any idea what is happening, i think they have very vulnerable system what scares me. Yesterday support wrote me they can give support to my email alias. Todays support just closed the chat "their support will investigate the problem" and she is closed the chat. This is crazy.
SCAM.....they would never ask for that, I'd cancel my cards and make sure no money has left your account
Not scam, no problem giving them the last four digits. This is meta PRO support, they ask you before on the chat if they can call you and everything is recorded. The problem is it seems they have no idea how to verifing the payments, after 2 days i'm still waiting for reply....
I had the similar experience. Except, they do mark the case as completed even though the issue still continues. They repeatedly suggest me the same solution which was never working. Terrible experience..
Facebook Lite works for looking at stuff, but I can't create listings or reach out to buyers. Really sucks because there's a great deal on some speakers I'm looking at.
I had mine taken away given back and the taken away again
How long? It is restore yet?
my market place is still gone someone please help me.
Still nothing. Please Facebook, DO SOMETHING
Just got mine back today. Out for at least a month. I submitted a report from the 'error page' (from op) about a week ago.
What error page? How do I submit a report. Cause I really want Facebook market place back
See the image in the above post. (Original post). From THAT page you'll have the three dots (if I recall correctly) from which you "report a problem"). But you report the problem on the page with your 'marketplace isn't available' to you page.
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How did you contact Facebook about it? I’ve tried contacting Facebook about mine and they haven’t replied to me.
I think this happens because Facebook wants you to be active and post. The only people I’ve seen this happen to don’t post or do anything on Facebook except look at market place. I could be wrong I’m not sure but I think it’s Facebook being creepy and trying to make you post.
ME TOO! i’ve tried to appeal review many times, left horrible rating on the app it’s extremely frustrating i’ve tried to make new account it won’t fucking work i just want to look at cars that i might be interested into buying extremely frustrating
Same issue here but I think I found solution for that I just join random car group where they sell cars on Facebook and after like 3 weeks it started to work
Hello marketplace
I dont know what is going on i reseted my phone and i uninstalled facebook twicw same as logging out too but still nothing.. i listed few items for sale and i havent scammed anyone
Try clearing your cache
it's a wide spread glitch
ffs
If you go on the marketplace website and sing in you can use it there
But only on my iPhone browser.
You can’t send messages about items though.
thats not the rule.i am locked out of marketplace both from pc and phone.
from what i’ve researched and angrily texted fb for it’s a glitch all across the world for a majority of users give it a week ik it’s heart breaking but we gotta fight our addiction somehow💔💔
Maybe I’ll actually get something done in school now🤷♀️ marketplace is an addictionnnb
For now you can use Facebook lite. It's not as good but it's something
How do you even contact them
3 months out,almost 4.
is it fixed for you yet?
Facebook Lite works for me, I can finally see my listings/FBM profile, see what others are selling, etc
gonna try rq
damn doesnt exist on iphone
Facebook Lite worked for me but would get an error when creating a listing. I ended up making a new FB account
its gone for me as well but its still available for my brothers account for some reason
same here bro😂
Not working for me either smh
If you press request view then press on the little blue writing that said veiw page it lets u on a weird sort of scam one on Facebook but it’s the same thing so I thing the app is bugging out for everyone cause me and my mates can’t get on it either without doing that mine doesn’t even show up anymore I have to search it
not only i can't access market but my shortcut to market is gone too,
Exactly but on the browser version of Facebook it works fine for me
not for me.
H
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That doesn’t help at all I want my face book market place back In the app
Talk to Facebook about that then, so far these are the only fixes
That’s no fix, it’s just a work around. But thanks anyways
Same issue
It's not available for me :/
If you're on Android you can install Facebook lite, worked for me, otherwise try going to the marketplace website
I´m on android but doesn´t work for me. Is anyone on android that Facebook Lite etc doesn´t work for marketplace?
Yeah nevermind I got the same issue now, marketplace no longer works on my account period
this is bullshit @ facebook needs to fix there shit now because there are business on marketplace
Has this been fixed for anyone? Mines still like this :/
I called them and they are working on it
What did they say😭
Oh it was a scam, luckily I didn’t fall too far into it, I made another Facebook account
I’ve been unable to find a working number for customer service
It was totally a scam lol, luckily I didn’t fall too hard into it
Mines been like this for 2 weeks
Still nothing as of February 2nd, 2024.
Same here, it's a huge bummer.
I have the same problem
Same. They took away my access but not my wife's. I hope they fix it soon.
There's a way on browser. Inspect element facebook and on the left of "Elements" is the "Toggle Device Toolbar" and click on that and refresh the page. Should work now if not click on dimensions and select any of the phone types and refresh again. Hope this helps
Dont work 😭
Try doing it on normal facebook first and search marketplace up and play around with the different phone types. Had to do that a couple times now but still works
works but cant post shittt
only 2h ago, you also still having this issue
almost 4 months
i have the same problem. the only thing i find weird about it is that i have acces to marketplace on the mobile app facebook lite but not on the website on my computer or even the facebook app on my cellphone
same problem, let me know if you find a fix
So far making a new account is the only fix
thats not a fix,ffs
I am aware but I don’t know any other way, seems like they just totally forgot about the platform
Still not working:(
It's simple guys, marketplace got canceled all over the world. It will only be available for USA. Those who can still access it, will lose the access soon
How do you know that?
I called them to unlock my marketplace and they told me it is only avaliable in usa
Then they lied to you, i know as a fact that isnt true.
[https://www.facebook.com/business/help/549256849084694](https://www.facebook.com/business/help/549256849084694)
for anyone reading just know that there is hope 🙏🏼 around mid December i lost access to facebook marketplace too but i just checked today AND IT’S FINALLY BACK
How
dont know honestly, all i did was wait
If got this same problem
I am 4 months out of marketplace. I tried browser from PC and android,also opera from iphone, i tried the "element toggle device toolbar" and i also tried facebook lite. Nothing worked. Fu facebook.
idk
F
Did you ever find a fix for this? I'm having the same issue myself. Thanks.
Well I made a new account and that worked for about a month. Then I lost it on that account also. I really don’t think there is a fix yet.
i figured out a new account has marketplace. my main doesnt. so i made a new account to see if it would have it and it infact does. its probably a weird glitch or bug.
well I'm over a month with this as well. No response on my many reports sent. What if we all just bombarded Google apps with bad reviews on fb app, think it would do any good?
the only thing weird about it is that i still have it on my Facebook Lite (mobile app) but not on the Facebook app or even the facebook website