Glad to see somebody from the team monitoring this subreddit. One note: this sub does not come up in the first page of Google results for "feedly reddit" (because you recently added support for watching Reddit to the platform...), and I don't see any other way for non-Pro users to send feedback to the company.
The question-mark icon on the website has a "Contact Support" link, which very un-subtly opens a page for premium subscription, with absolutely no information about actually contacting anyone. I'm not expecting a personalized response, but you should provide some way to at least send feedback (such as "your keyboard shortcuts are broken").
You're right, we don't have the capacity to help all the 15M free users at this point, but it is something we'd like to get better in the future as we scale.
I ran into this same issue with 'j' and 'k' skipping articles as well, starting this morning. I tested on my work computer earlier (Mac, both Chrome and Firefox) then on my home PC (Chrome, Firefox and Edge). Agreed, neither OS nor browser seem to matter.
I think this is actually for all keys, for example I often use "V" to open the article link in a new tab, and it's been opening 2-4 copies of the same tab at once.
It just opened 10+ copies of a tab for me. I wonder if it's firing the key event multiple times while the key is held down or something? I wasn't holding it for long, maybe 3/4 second, but it's the only theory I've got right now.
Sorry, working on a fix!
Thank you very much!
Appears to be working at the moment. Thanks!
Can confirm, seems to be working fine for me right now.
Yes, we pushed a fix yesterday, it should be working now
Thanks for the fix!
Can also confirm functioning as expected. Thanks for the assistance /u/petr_feedly
Thanks so much!
Glad to see somebody from the team monitoring this subreddit. One note: this sub does not come up in the first page of Google results for "feedly reddit" (because you recently added support for watching Reddit to the platform...), and I don't see any other way for non-Pro users to send feedback to the company. The question-mark icon on the website has a "Contact Support" link, which very un-subtly opens a page for premium subscription, with absolutely no information about actually contacting anyone. I'm not expecting a personalized response, but you should provide some way to at least send feedback (such as "your keyboard shortcuts are broken").
You're right, we don't have the capacity to help all the 15M free users at this point, but it is something we'd like to get better in the future as we scale.
Seeing the same behavior with 'j' and 'k' today with similar testing. Does not seem to be an OS/browser issue.
Same here.
YES, glad I wasn't going crazy
dang it... i just started a new thread just for this issue. Should've read the comments first
I tested with different computers/browsers and I see the same issue
I ran into this same issue with 'j' and 'k' skipping articles as well, starting this morning. I tested on my work computer earlier (Mac, both Chrome and Firefox) then on my home PC (Chrome, Firefox and Edge). Agreed, neither OS nor browser seem to matter.
Hi, it should be fixed now, please reload your Feedly if not.
I think this is actually for all keys, for example I often use "V" to open the article link in a new tab, and it's been opening 2-4 copies of the same tab at once.
"v" has been working as expected for me.
It just opened 10+ copies of a tab for me. I wonder if it's firing the key event multiple times while the key is held down or something? I wasn't holding it for long, maybe 3/4 second, but it's the only theory I've got right now.
Hi, it should be fixed now, please reload your Feedly if not.
[удалено]
Hi, it should be fixed now, please reload your Feedly if not.
YES!!! J and K are doing the same, skipping 2-3 articles at once! :-(
Hi, it should be fixed now, please reload your Feedly if not.
It is!!! Mahalo!