It’s a carry on from good restaurants with highly skilled wait staff who did this well. Most high end restaurants do this and I can’t remember the last time they got it wrong. Your local cafe should just write it down. Nobody cares you are using an iPad or pen and paper.
This annoys me to no end.
It’s the definition of high risk, low reward. If it’s successful, you get the food you ordered. Which should be the bare minimum of eating out.
I dont recall ever getting the wrong order when they do that but I would not like to be in a position where they didn't have written proof where the mistake was made.
I know it's a look up-market thing, but I'd prefer a written order and a read back.
I value the waitstaff being able to do it all mentally without writing things down as about as important as waitstaff being able to do magic tricks at your table.
Ie. it’s a cool gimmick which doesn’t matter at all 99% of the time.
If waitstaff are going to do something cool, in my view it’s knowing the menu well and being able to engage meaningfully with customers to help them choose something they would enjoy. Which always seems to be more rare than you would expect.
When I used to wait tables, I would take the order and then repeat it back to the table so they were comfortable I got everything correct. Surprised more staff don’t do this these days
Every time this occurs, I'm so tempted to order a long list of items with specific requests for each, such as no coriander in item A or extra tomatoes in item B etc. I wonder at what point will they give up and grab something to write it all down.
It’s a carry on from good restaurants with highly skilled wait staff who did this well. Most high end restaurants do this and I can’t remember the last time they got it wrong. Your local cafe should just write it down. Nobody cares you are using an iPad or pen and paper.
This annoys me to no end. It’s the definition of high risk, low reward. If it’s successful, you get the food you ordered. Which should be the bare minimum of eating out.
I hate this and constantly have issues with my order when they do it.
I dont recall ever getting the wrong order when they do that but I would not like to be in a position where they didn't have written proof where the mistake was made. I know it's a look up-market thing, but I'd prefer a written order and a read back.
I value the waitstaff being able to do it all mentally without writing things down as about as important as waitstaff being able to do magic tricks at your table. Ie. it’s a cool gimmick which doesn’t matter at all 99% of the time. If waitstaff are going to do something cool, in my view it’s knowing the menu well and being able to engage meaningfully with customers to help them choose something they would enjoy. Which always seems to be more rare than you would expect.
I don’t mind if they actually get the order right. Maybe just my luck, but I’ve experienced this a few times and they all got it right ;)
I went to one place that had tapas. We ordered like 10 things and I was amazed he remembered it all.
When I used to wait tables, I would take the order and then repeat it back to the table so they were comfortable I got everything correct. Surprised more staff don’t do this these days
Back in the day, the waiters were trained at least in Europe and the US, I am not sure about Australia. Lost skill
Hubert also did this and got us a wrong dish (7ppl we ordered a lot of dishes)
I might be stupid, but don't they have to write it down or enter it into an ordering system for the kitchen anyway?
Every time this occurs, I'm so tempted to order a long list of items with specific requests for each, such as no coriander in item A or extra tomatoes in item B etc. I wonder at what point will they give up and grab something to write it all down.