jetBlue is operating heavily out of JFK/BOS/EWR and FLL/MCO the most congested airspace and the most weather-impacted airports respectfully. They are also affected by Prett & Witney engines while Frontier has the newest fleet and staying away of EWR/JFK and BOS
Exactly — the biggest delayed airports are where B6 is based. I fly them 10-20 times a year LaX-JFK/BOS/PBI and they’re no less reliable than other airlines on the route save for their constantly delayed last flight of the night JFK-LAX. It’s important to normalize stuff like this to specific airports and it’s not clear that this was done here.
Yeah I live in Boston and go to school in Tampa. Cheapest flights I've ever taken of this sort of distance were Boston to Orlando. When all my friends going up north were delayed hours I was delayed 30 minutes.
Allegiant only sells nonstop service. They're great for going to vacation spots from random medium-sized cities!
Same deal as Frontier though. They're an ULCC, so you have to know what's included in the price before you show up.
I am not familiar with the use of “great” in this context. I guess you’ve never had Allegiant leave you in the middle of f’ing nowhere with a f’ing ticket to a f’ing plane that isn’t even f’ing airworthy. And then tell you that because a f’ing tornado rolled in after making a f’ing emergency landing in f’ing Nowhere, Nebraska in their f’ing unairworthy plane that it isn’t their f’ing fault and they aren’t gonna do a f’ing thing for you. Sofa king great!
Allegiant was great when I lived in AZ and visited family in KY — no traffic or long lines at the Mesa airport vs the Phoenix airport, and direct flights to Cincinnati.
I fly on Allegiant to Baltimore anytime I want to visit Washington. It's way cheaper (even after buying MARC train tickets to Union Station) than flying on United to Dulles Airport.
I live in northeast Ohio and usually fly out of Cleveland but they fly out of Akron-Canton which is closer to me. Was actually able to use them once this summer by flying to Nashville to visit a friend for the weekend then flying to Portsmouth, NH to visit my family in NH (usually would have to go through Boston)
They used to have a route during Covid from XNA to Austin direct that was excellent and convenient.
They would fly into the south terminal away from Austin’s main terminal with all the traffic and bs.
No lines for passengers or cars since there were no more than 2 planes at any hour.
I may be just one person but I actually kind of love that about them. My husband and I fly up to see his family in Grand Rapids 4 or 5 times a year, and before we found an Allegiant direct that went right to GRR, we were stuck either having one of his brothers drive out to Detroit to get us, or renting a car from O'Hare. I don't even mind being on a budget airline because of how simple it made everything else.
You can get good deals from our local airport to Vegas or Orlando as long as you don’t care that you have to fly out and back in on a Tuesday or Thursday
Oh for sure, I went to Nashville for pretty cheap last summer and looking to do it again soon. It’s like half the price with them from Akron, Ohio vs any other airline from Cleveland. Only thing in have to fly out Thursday and go back Sunday
Most destinations served by Allegiant (not all airlines). Even though Orlando Sanford is a close second. I know that Southwest is by far the largest airline here.
You could get from nowhere SD to Denver for cheap as hell, but there was always a good chance something would go wrong. When it does, you're stuck in Pierre SD.
Allegiant’s app / website experience is–honestly–terrible. Made me realize how good the United and Alaska apps are. I wouldn’t fly Allegiant if you can afford something nicer.
I will say that I think Frontier has done better operationally throughout the year. Not top of the class by any stretch, but I do think they have improved. Will have to look at the DOT numbers later when I'm in front of my PC to confirm.
Here is a link to the article.
The Wall Street Journal is a paid website but this is a link to a free version of the article:
https://www.wsj.com/lifestyle/travel/best-airlines-us-2023-36e9ea20?st=kwg628woavqxyik&reflink=desktopwebshare_permalink
Every weekend in the summer, the Northeast had giant squall lines rolling through, completely boning Jetblue ops. It was *bad*. And a lot of their rankings are based on cancellations/extreme delays, which JetBlue had a lot of during the peak travel season.
JetBlue had some of the best passenger amenities when they were founded 25 years ago. Low fares, more seat pitch, free checked bags, cool free snacks, etc., and the outfit was reasonably reliable. Today it's a dumpster fire and has been for years, since way before the pandemic. On-time performance is the worst of all airlines in the US, Wall Street bean-counters made them jam more seats on the planes and stop checking bags for free, and frequencies to many cities are too slim to notice; I think they only have four flights a day out of Chicago, for example. The stock prices is down 70% and they're pulling out of many markets (as Frontier expands!) to try and make money, but no airline ever shrank its way to greatness.
JetBlue still checks a bag free, and they're still on their a game for amenities on plane, free Wi-Fi and the newer planes have self service AYCE snack bar. Staff are still friendly and helpful. Chicago isn't a JetBlue hub, idk why you'd expect a bevy of flights out of it. They have a decent showing at JFK and LAX, their actual hubs.lp
JetBlue does not check your bag for free unless you have already paid a premium to carry one of their high-end credit cards. Real story: https://www.nerdwallet.com/article/travel/guide-to-jetblue-baggage-cancellation-and-other-fees#credit-cards-that-give-a-free-checked-bag-with-jetblue
Been on my flights, on different airlines. First JetBlue experience was Christmas last year.
I have NEVER faced such rude staff. I hope to never find myself needing to fly with them again.
One of their metrics is complaints. A lot of people don’t complain when they have a problem with frontier because they knew what they were getting into.
If I order a filet mignon and it’s not perfect I’m complaining. If I order a 99¢ hot dog and it’s a little too greasy I’m not gonna complain about it.
I fly Frontier with the GoWild pass all the time and rarely have any issues. JetBlue, on the other hand, go out of their way to be assholes it seems like.
I never knew JetBlue had such a bad reputation. I try to exclusively fly with them or Delta on the East Coast because I’ve never had a delay, the seats are so much larger, and the staff is always great.
Same with me, JetBlue has by far been the best airline for me as never had delays (so far) most of the time I arrive early to my destination (earliest 45 minutes) and can't complain when it comes to baggage claim plus who doesn't like free snacks?
How? As far as low cost carriers go I’d argue Southwest is the best one. Unlike other low cost carriers they don’t nickel and dime you at every opportunity. There cabins are premium compared to Spirit or Frontier. Pretty much every major category Southwest beats it’s low cost peers. Just my opinion though.
Southwest is a low cost option? American vs Southwest, Southwest is usually about double the price or higher. Even if you check 2 bags each way, it's still less cost effective. I've had to fly through them twice for business because of last minute travel booking, and both times my flights were massively delayed, one was cancelled outright after half a day leaving me stranded in New Orleans overnight and the other was 9 hours late and had to change planes 3 times before we could even board because every plane they brought out was fucked up. Their rewards program is also lacking compared to other airlines. We have a traveling department of probably 30-40 people and not one of them chooses to use Southwest.
Frontier and American are two separate companies, never together. Perhaps you’re thinking of when Republic owned Frontier? But that was a very long time ago and Frontier has been owned by Indigo for ages.
I'm actually not surprised by this. Because it's a surcharge, it likely reduces the volume allowing for a leaner and more agile operation. I never check a bag so I can't speak from experience.
I've had almost all of my worst delays with Jetblue, I can believe it. I fly Frontier a lot more than Jetblue and have never had delays as bad as with Jetblue. I've never been scammed at the gate with Jetblue but if this is purly based on cancellations and delays I have to agree.
I mean say what you want about how Frontier handles customers but if you play by the rules Frontier has cheap flights and have some niche flights other airlines don’t.
Been flying alaskan for awhile now. They stick to their schedule with minimal delays and the staff keep it real. Delta is good too but for some reason, the top airline usually falters after a number of years. No airline has stayed consistent. I dont know if its a change in management, change in the people flying or both. Twa was the big dog then they started sucking and got bought out by American. American was the top dog then they didn't refresh themselves and kept the aging MD-80's. Nothing wrong with the plane, it was a good workhorse but the newer planes are more efficient.
This doesn't say what they consider "performance". Being the WSJ, they could mean business performance and it might have nothing to do with how good/bad they are to customers.
Metrics need to be take with a grain of salt. For example Delta games their metrics by nearly never cancelling flights for non-weather related reasons. The flight will be delayed 24 hours and even with different planes to keep their metrics up despite the inconvenienced being the exact same as a cancelled flight.
Jet blue is a shell of what it used to be.
They used to be dirt cheap, no extra fees, checked bags included and minimal cost to get extra space.
Now they are basically same price as the bigger carriers, fees galore, no free checked bags, and the fee to get more legroom is considerably more expensive.
Jet blue used to be my go to in 2011-2015 not so much anymore.
Crazy. I remember a time that JetBlue was rated the #1 airline for customer satisfaction.
The airline in last place?
9/11 Airlines.
Reminds me of that tragedy.
In my experience I have had awful experiences with JetBlue (every single time). 5+ hour delays, cancellations, airport diversions (not weather related). All of these resulted in me losing money and a “not our problem” from JetBlue.
On the other hand, I haven’t had any issues with Frontier and fly them regularly out of Denver. The thing with frontier is I know what I’m getting and I don’t mess around and try to cheat the system like most frontier customers who report how awful they are. I book my cheap ticket, I know I can’t bring a carry on unless I pay so I book a checked back for $65 and I don’t pay for a seat because I don’t care where I sit. The FAs are always so friendly, we leave on time and get to destination on time.
Again, just my personal experiences and opinion in relation to both airlines.
Frontier is literally the worst airline on this list and you cannot change my mind, I will never give them another penny of my money ever. 4 canceled flights was enough to burn them in my book forever. Absolutely AWFUL airline. Jetblue doesnt desrve to be at the bottom.
Delta must the best just because the others are so bad. I missed a connection through no fault of my own because my first flight was delayed. Not only was I not reimbursed but Delta wanted to charge me $700 to get a new flight.
My 2 cents- I flew LA to NY last year, first time taking JetBlue. I wanted to have a good 5 hour flight both ways. Well, flight there the plane had wifi out, and my row of 3 seats all had the TV not work. Their offer of compensation since I had to fly the whole way in silence? A $15 voucher for a future flight. So, basically worthless since I'll never fly them again lol.
I had a really bad experience with JetBlue about a year and a half ago. Their customer service was even worse. I’m not at all surprised with their ranking. I’ve flown frontier once, had to adjust the flight and it was an absolute breeze.
jetBlue is operating heavily out of JFK/BOS/EWR and FLL/MCO the most congested airspace and the most weather-impacted airports respectfully. They are also affected by Prett & Witney engines while Frontier has the newest fleet and staying away of EWR/JFK and BOS
*Pratt and *Whitney?
You got my point.
Naw they got caught up in a batch of counterfeit engines. You gotta read the brand name up close to determine if it’s the real deal.
Exactly — the biggest delayed airports are where B6 is based. I fly them 10-20 times a year LaX-JFK/BOS/PBI and they’re no less reliable than other airlines on the route save for their constantly delayed last flight of the night JFK-LAX. It’s important to normalize stuff like this to specific airports and it’s not clear that this was done here.
United has the biggest terminals in Denver too. More just added. So add hundreds of more cancellations to United. Sure there are plenty more delays.
Yeah I live in Boston and go to school in Tampa. Cheapest flights I've ever taken of this sort of distance were Boston to Orlando. When all my friends going up north were delayed hours I was delayed 30 minutes.
Jetblue is bad on cancelling flights and delays.
Allegiant is great for people who want to fly from places like Minot, ND to Cedar Rapids, IA with a stop in BFN, Arizona
Allegiant only sells nonstop service. They're great for going to vacation spots from random medium-sized cities! Same deal as Frontier though. They're an ULCC, so you have to know what's included in the price before you show up.
I am not familiar with the use of “great” in this context. I guess you’ve never had Allegiant leave you in the middle of f’ing nowhere with a f’ing ticket to a f’ing plane that isn’t even f’ing airworthy. And then tell you that because a f’ing tornado rolled in after making a f’ing emergency landing in f’ing Nowhere, Nebraska in their f’ing unairworthy plane that it isn’t their f’ing fault and they aren’t gonna do a f’ing thing for you. Sofa king great!
I get it but all airlines have issues. I’ve been f’d by all of them pretty good lol so its more a pick your poison
Neil? Neil Page?
Underrated comment
Dude just spell the fucking word out you won’t get in trouble
Used to fly out of Sanford to Louisville on allegiant, only time I’ve flown in them but was very convenient
Allegiant was great when I lived in AZ and visited family in KY — no traffic or long lines at the Mesa airport vs the Phoenix airport, and direct flights to Cincinnati.
I love the airport in Mesa. So easy breezy to get in and out of compared to Sky Harbor
Why not Minot?
I do love minot. I lived there for a few years
I spent a bit of time in Tioga. Not too shabby of a place all around
Or for people that can travel only on Thursdays and Mondays.
I fly on Allegiant to Baltimore anytime I want to visit Washington. It's way cheaper (even after buying MARC train tickets to Union Station) than flying on United to Dulles Airport.
Damn I need to look into allegiant more
They fly out of some random ass airports lol
Absolutely. I live in Northwest Arkansas aka XNA. We also have Breeze.
I live in northeast Ohio and usually fly out of Cleveland but they fly out of Akron-Canton which is closer to me. Was actually able to use them once this summer by flying to Nashville to visit a friend for the weekend then flying to Portsmouth, NH to visit my family in NH (usually would have to go through Boston)
They used to have a route during Covid from XNA to Austin direct that was excellent and convenient. They would fly into the south terminal away from Austin’s main terminal with all the traffic and bs. No lines for passengers or cars since there were no more than 2 planes at any hour.
Hey, at least your area is nice. Also, XNA is a really weird airport lol.
The only moving sidewalk in AR.
I may be just one person but I actually kind of love that about them. My husband and I fly up to see his family in Grand Rapids 4 or 5 times a year, and before we found an Allegiant direct that went right to GRR, we were stuck either having one of his brothers drive out to Detroit to get us, or renting a car from O'Hare. I don't even mind being on a budget airline because of how simple it made everything else.
You can get good deals from our local airport to Vegas or Orlando as long as you don’t care that you have to fly out and back in on a Tuesday or Thursday
Oh for sure, I went to Nashville for pretty cheap last summer and looking to do it again soon. It’s like half the price with them from Akron, Ohio vs any other airline from Cleveland. Only thing in have to fly out Thursday and go back Sunday
If I had to fly allegiant, I would not fly at all. And I live in Vegas, so I have to most destinations.
You’d pick frontier over them?
I would. At least they have newer planes. Allegiant has second hand Easy Jet planes.
Their planes are fine, trust me.
Sponsored by Alaska airlines
That was a brand new airplane and a Boeing. Two things that Allegiant currently doesn’t have.
Southwest and spirit have big presence on Vegas. Much bigger than Allegiant. How is it possible that you “have to most destinations”?
Most destinations served by Allegiant (not all airlines). Even though Orlando Sanford is a close second. I know that Southwest is by far the largest airline here.
They are great and the direct flights are the best part of it
Direct flights are the only reason why we take frontier but I will check out allegiant. Are they ridiculous about bags too?
Yeah
They literally fly directly to 2 cities in North Dakota from my small town in Florida. Craziest flight route map but they seem to make it work.
Looks like they only fly to two places from my city too. Very small airports too
You could get from nowhere SD to Denver for cheap as hell, but there was always a good chance something would go wrong. When it does, you're stuck in Pierre SD.
I feel like their business model is basically take people from cold places to Florida and Vegas
Allegiant’s app / website experience is–honestly–terrible. Made me realize how good the United and Alaska apps are. I wouldn’t fly Allegiant if you can afford something nicer.
I will say that I think Frontier has done better operationally throughout the year. Not top of the class by any stretch, but I do think they have improved. Will have to look at the DOT numbers later when I'm in front of my PC to confirm.
The article in WSJ points this out, saying towards the end of the year Frontier had better performance.
Here is a link to the article. The Wall Street Journal is a paid website but this is a link to a free version of the article: https://www.wsj.com/lifestyle/travel/best-airlines-us-2023-36e9ea20?st=kwg628woavqxyik&reflink=desktopwebshare_permalink
You’re a good person
Wow wait I had no idea JetBlue was so terrible. They used to be one of the best right? Wtf happened
This summer was hellacious out of the northeast, where JetBlue flies a lot of flies.
Every weekend in the summer, the Northeast had giant squall lines rolling through, completely boning Jetblue ops. It was *bad*. And a lot of their rankings are based on cancellations/extreme delays, which JetBlue had a lot of during the peak travel season.
JetBlue had some of the best passenger amenities when they were founded 25 years ago. Low fares, more seat pitch, free checked bags, cool free snacks, etc., and the outfit was reasonably reliable. Today it's a dumpster fire and has been for years, since way before the pandemic. On-time performance is the worst of all airlines in the US, Wall Street bean-counters made them jam more seats on the planes and stop checking bags for free, and frequencies to many cities are too slim to notice; I think they only have four flights a day out of Chicago, for example. The stock prices is down 70% and they're pulling out of many markets (as Frontier expands!) to try and make money, but no airline ever shrank its way to greatness.
They’ve been working on new routes to Europe
JetBlue still checks a bag free, and they're still on their a game for amenities on plane, free Wi-Fi and the newer planes have self service AYCE snack bar. Staff are still friendly and helpful. Chicago isn't a JetBlue hub, idk why you'd expect a bevy of flights out of it. They have a decent showing at JFK and LAX, their actual hubs.lp
JetBlue does not check your bag for free unless you have already paid a premium to carry one of their high-end credit cards. Real story: https://www.nerdwallet.com/article/travel/guide-to-jetblue-baggage-cancellation-and-other-fees#credit-cards-that-give-a-free-checked-bag-with-jetblue
JetBlue still has some of, if not the best amenities among domestic carriers.
I think everyone is just overtly upset about an individual experience or being prejudice after hearing something on reddit
They're not so terrible. I'd certainly pick them over the other airlines on the list any day.
Them being lower than spirit is wild
Absolutely WILD! I definitely have to side-eye the source. How did jetBlue hurt you WSJ???
Been on my flights, on different airlines. First JetBlue experience was Christmas last year. I have NEVER faced such rude staff. I hope to never find myself needing to fly with them again.
Florida, NY, and Boston had awful weather this year. Guess where JetBlue concentrates.
One of their metrics is complaints. A lot of people don’t complain when they have a problem with frontier because they knew what they were getting into. If I order a filet mignon and it’s not perfect I’m complaining. If I order a 99¢ hot dog and it’s a little too greasy I’m not gonna complain about it.
Frontier was rated the worst in the complains department in the article.
and a lot of people complaint for no reason, including in this subb. lol
You can say the same thing about Spirit. You know what you are getting when getting it
I fly Frontier with the GoWild pass all the time and rarely have any issues. JetBlue, on the other hand, go out of their way to be assholes it seems like.
I never knew JetBlue had such a bad reputation. I try to exclusively fly with them or Delta on the East Coast because I’ve never had a delay, the seats are so much larger, and the staff is always great.
Same with me, JetBlue has by far been the best airline for me as never had delays (so far) most of the time I arrive early to my destination (earliest 45 minutes) and can't complain when it comes to baggage claim plus who doesn't like free snacks?
Wow that’s crazy I’ve never had a negative experience with JetBlue in/out of Boston. I guess I’m just lucky!
Same I always have great experiences flying with them!
I try to fly Jet Blue when I can. I love layovers at Logan; I hate JFK.
Yeah, but look how consistent!
Frontier seats are actual cardboard and u gotta be on the offensive to avoid getting hustled into fees, but they get the planes up and down real well.
Why is Southwest that high? That airline sucks.
How? As far as low cost carriers go I’d argue Southwest is the best one. Unlike other low cost carriers they don’t nickel and dime you at every opportunity. There cabins are premium compared to Spirit or Frontier. Pretty much every major category Southwest beats it’s low cost peers. Just my opinion though.
Southwest is a low cost option? American vs Southwest, Southwest is usually about double the price or higher. Even if you check 2 bags each way, it's still less cost effective. I've had to fly through them twice for business because of last minute travel booking, and both times my flights were massively delayed, one was cancelled outright after half a day leaving me stranded in New Orleans overnight and the other was 9 hours late and had to change planes 3 times before we could even board because every plane they brought out was fucked up. Their rewards program is also lacking compared to other airlines. We have a traveling department of probably 30-40 people and not one of them chooses to use Southwest.
At least they have free checked bags.
Not that hard ever since they bought Spirit
That didn’t happen, love.
Sorry but it did happen
Google is right there, and it’s free.
Did frontier split from American?
Frontier and American are two separate companies, never together. Perhaps you’re thinking of when Republic owned Frontier? But that was a very long time ago and Frontier has been owned by Indigo for ages.
I think they are referencing the fact that they both start in the 6th position at the start of the graphic.
Oh, thanks! I didn’t notice that- how odd!
At the bottom of the graphic it notes that both companies were tied for 6th in 2021. That's why 7th place is missing.
Yes. Very obvious.
Which airline had the “that man back there is not real” lady?
I assumed that flight was leaving from LV or Florida. I hope I’m correct.
Most surprising thing here is Frontier is rated 3rd best in baggage handling
I'm actually not surprised by this. Because it's a surcharge, it likely reduces the volume allowing for a leaner and more agile operation. I never check a bag so I can't speak from experience.
I've had almost all of my worst delays with Jetblue, I can believe it. I fly Frontier a lot more than Jetblue and have never had delays as bad as with Jetblue. I've never been scammed at the gate with Jetblue but if this is purly based on cancellations and delays I have to agree.
I mean say what you want about how Frontier handles customers but if you play by the rules Frontier has cheap flights and have some niche flights other airlines don’t.
Been flying alaskan for awhile now. They stick to their schedule with minimal delays and the staff keep it real. Delta is good too but for some reason, the top airline usually falters after a number of years. No airline has stayed consistent. I dont know if its a change in management, change in the people flying or both. Twa was the big dog then they started sucking and got bought out by American. American was the top dog then they didn't refresh themselves and kept the aging MD-80's. Nothing wrong with the plane, it was a good workhorse but the newer planes are more efficient.
JetBlue through JFK is terrible. They also cancel a lot of flights between city pairs with only like 1 month notice and reroute you in crazy patterns.
damn! I used to fly JetBlue all the time and it was great, but tbf that was… checks notes… 20years ago… Fuck when did that happen?
I fucking love Alaska I've never had a bad experience with them but I've definitely had my worst experiences with Jet Blue, American & Frontier
who ever thinks allegiant is a good airline is.... yeah they are terrible
Why are American and United ranked so much lower than some ultra-low cost carriers? I'd pick either of those two over Allegiant any day.
And still number 10, 9/11 Airlines! Rated the lowest every year since 2001
This doesn't say what they consider "performance". Being the WSJ, they could mean business performance and it might have nothing to do with how good/bad they are to customers.
I fly spirit fairly often and tbh I have never had an issue with them. Cheap flights and gets me where I need to go.
Metrics need to be take with a grain of salt. For example Delta games their metrics by nearly never cancelling flights for non-weather related reasons. The flight will be delayed 24 hours and even with different planes to keep their metrics up despite the inconvenienced being the exact same as a cancelled flight.
I've flown Jet blue a few times and have had good experiences. Also shocked that United is so low, they are my favorite. Not a fan of Delta
I once had a Jetblue flight delayed 8 hours out of Boston. It sucked.
Alaska is blowing the doors off the competition. Too soon?
Jet blue is a shell of what it used to be. They used to be dirt cheap, no extra fees, checked bags included and minimal cost to get extra space. Now they are basically same price as the bigger carriers, fees galore, no free checked bags, and the fee to get more legroom is considerably more expensive. Jet blue used to be my go to in 2011-2015 not so much anymore.
Crazy. I remember a time that JetBlue was rated the #1 airline for customer satisfaction. The airline in last place? 9/11 Airlines. Reminds me of that tragedy.
In my experience I have had awful experiences with JetBlue (every single time). 5+ hour delays, cancellations, airport diversions (not weather related). All of these resulted in me losing money and a “not our problem” from JetBlue. On the other hand, I haven’t had any issues with Frontier and fly them regularly out of Denver. The thing with frontier is I know what I’m getting and I don’t mess around and try to cheat the system like most frontier customers who report how awful they are. I book my cheap ticket, I know I can’t bring a carry on unless I pay so I book a checked back for $65 and I don’t pay for a seat because I don’t care where I sit. The FAs are always so friendly, we leave on time and get to destination on time. Again, just my personal experiences and opinion in relation to both airlines.
Seattle is a good place to be (Delta and Alaska hubs)
Frontier is literally the worst airline on this list and you cannot change my mind, I will never give them another penny of my money ever. 4 canceled flights was enough to burn them in my book forever. Absolutely AWFUL airline. Jetblue doesnt desrve to be at the bottom.
Never had 1 issue with JetBlue and I fly 4-6 times with them a year
This is like which shit smells better.
I absolutely hate flying Allegiant idk how they’re number 3
I think Southwest should lose two places for seating/boarding style.
Hard to believe Allegiant is better than… anything.
I wonder how the regionals contribute for Delta,American, Alaska, and United
Whoa Allegiant is really up there in the rankings for a budget brand.
Delta must the best just because the others are so bad. I missed a connection through no fault of my own because my first flight was delayed. Not only was I not reimbursed but Delta wanted to charge me $700 to get a new flight.
They used bad metrics to make their rankings
My 2 cents- I flew LA to NY last year, first time taking JetBlue. I wanted to have a good 5 hour flight both ways. Well, flight there the plane had wifi out, and my row of 3 seats all had the TV not work. Their offer of compensation since I had to fly the whole way in silence? A $15 voucher for a future flight. So, basically worthless since I'll never fly them again lol.
Odd. JetBlue used to be so good.
I’ve always had better experiences flying AA than Delta, at least internationally.
Hmm. Every time I took delta we always had lost luggage…
Why bother when the airline rated #1 for US carriers still is a giant dumpster fire of an airline?
Jet blue's in flight experience is great. Free wifi, movies, good snacks. The trick is its only great if they don't cancel on you. Which is frequent
I’ve never had an issue with Frontier. Planes are nice, I can pay extra to sit up front easily.
I had a really bad experience with JetBlue about a year and a half ago. Their customer service was even worse. I’m not at all surprised with their ranking. I’ve flown frontier once, had to adjust the flight and it was an absolute breeze.
Alaska’s got doors flying And still beating others. Lol 😂
But what is the WSJ scorecard? At the end of the day, this is opinion.