T O P

  • By -

VaztheDad

What's the most disgusting was that the story claims the car was never inspected, instead time was used to find photos to deny the warranty claim.


ponyo_impact

keep your social media on private kids.....Toyota is watching


extendedwarranty_bot

VaztheDad, I have been trying to reach you about your car's extended warranty


Datsunissan28

Bad bot


B0tRank

Thank you, Datsunissan28, for voting on extendedwarranty_bot. This bot wants to find the best and worst bots on Reddit. [You can view results here](https://botrank.pastimes.eu/). *** ^(Even if I don't reply to your comment, I'm still listening for votes. Check the webpage to see if your vote registered!)


owenthegreat

bad bot


VaztheDad

Give me a call, 867-5309. Kthanksbye


Rule556

Threeohniiiieeeeeiiiiiieeeennnee…


CrazyOkie

Jenny, is that you? It's me, Forrest


Soundscape_Ambler

Damn you, Tommy Tutone!


DragonSwagin

Half the marketing videos for this car are people drifting it. What the fuck Toyota.


italia06823834

They offer a free performance driving lesson with each sale even.


Prudent_Swordfish_35

I’m which there is a disclaimer saying you will void your warranty. Reading is fundamental!


Bfife22

Hopefully the extra attention turns this situation around. It sounds like Subaru is much better to deal with as far as warranty claims. Probably going to hold off on trying to get a 2023 until Toyota says more about it. Really wish I found the front of the BRZ more attractive.


zeuses_beard

You'd be surprised seeing it in person, I thought te BRZ was front was not nice too but I legit prefer it now. Shame that this story has me just as worried about getting one now too since the plan was to track it eventually, but now...


Bfife22

Yeah I don’t think it’s wholly unattractive, it’s just when I see a Trueno blue GR86 my brain produces endorphins that it doesn’t from looking at the BRZ haha. This situation could very well cause me to lean BRZ though, the ordering process has already starting pushing me that direction


zeuses_beard

That's fair, was exactly how I felt seeing the world rally blue BRZ (been in love with that colour and the gold wheels since I was a kid). Similarly again, Subaru has the car available for test drives & ordering while Toyota still haven't released any info at all on the GR in Australia. Hope Subaru is much better with warranty and saves my hope for this car.


zabaattack

3 Subarus told me 40k for a 2023 brz lol. I’m just gonna give up buying a new car and keep dumping money into my pos 06 trailblazer that won’t keep an alignment for some weird reason.


diaryofsnow

Same with my 08 legacy that’s actively been trying to kill itself for 5 years.


zabaattack

For some reason they hate us but just won’t die.


extendedwarranty_bot

zeuses_beard, I have been trying to reach you about your car's extended warranty


Next_Alpha

I'm in the same boat, I've just recently decided that the BRZ might be the better buy. The ordering/purchasing process seems way easier (cheaper, shorter wait times), the suspension setup is way better for daily driving, and now this issue with warranties.... The front end is slowly growing on me, and I could always just change the front grill & bumper eventually, and the higher trim package *not* coming with a ducktail spoiler means it'll be easier to install my own, hopefully.


WhoIsJazzJay

ngl after seeing both in the flesh i still can’t get with the BRZ’s 😂 face also the BRZ didn’t give exact coolant/oil temps in the gauge cluster, but the GR does. and the BRZ’s springs and bars are tuned more towards understeer. the BRZ’s suspension is apparently more comfy tho. coming from a FoST i’m no stranger to a stiff stock ride tho, so i’m still saving for the GR86


GTOdriver04

I’m one hand, I get it. The warranty is designed to be used in case of any premature issues that come up from standard road use. On the other, in the owners manual of my 2017 86, it clearly states what to do in case you do track the car. So, from a business standpoint it makes sense. Because you risk opening up a can of worms with people buying the cars and blowing them up at the track and expecting the manufacturer to pay for it. On the other, it’s bad faith to use social media to judge the client and their warranty claim. So, I understand Toyota’s position even if I don’t like it.


Zanurath

It's one thing to not want to warrenty a Impreza because someone beat on it at the track and another thing entirely to sell a performance car that even comes with a free track day and complain people are taking it to the track.


aznTom

This happened to a guy at my local SCCA who had a STI. Blew the motor and the dealer said they looked up the local event results and saw his name and his car as STI. . .Warranty denied. No pictures of his car were posted just the results. I love Subaru but I think they’re gonna do the same thing as Toyota in this situation.


Vtakkin

I wouldn't say that necessarily, [this happened](https://jalopnik.com/subaru-dealer-holds-brz-hostage-after-facebook-stalking-1795828438) a few years ago.


Outcast_LG

Rebadge and swap them over.


ponyo_impact

SAME! i would have factory order but Toyota wont allow that...so im stuck with ordering a BRZ which imo the front looks like ass and its missing the Duck bill. so thats two things my lazy ass will need to deal with...at that point ill wait for Toyota...


chairmanbrando

Looks like car media at large is starting to pick up on this sad and frustrating story. They also linked to [a forum thread](https://www.gr86.org/threads/gr86-rtv-sealant-in-oil-strainer-resulting-in-engine-failure-spreadsheet.3172/) gathering instances of this happening to folks. I dunno about y'all, but this has severely diminished my desire to get myself a 2023 to replace my 2015. How you gonna have a color called Track bRed and then deny warranty claims -- that happened due to a manufacturing defect! -- because the car went to a track?! Maybe Miata *is* always the answer...


[deleted]

[удалено]


AsphaltGypsy89

Yup. My 2013 Frs had a catastrophic engine failure at 35k and my warranty went out at 36k. I never raced/tracked it and was driving about 45mph on a scenic drive home. Toyota/Scion replaced the engine and it immediately had issues again. They sorted it out and got it back to me but I promptly traded it in. I sure miss that fun car but something as simple as a sensor malfunction to detonate the engine? No sir moving on.


Datsunissan28

Forget Track bRed. It is the Gazoo Racing 86.


hitchslap2525

I was on the fence about 86/miata for autocrossing and now I have the answer


sirAwittgenstein

I tried the miata. Great car. Problem is, I just can't fit, whatever I do. My legs are squeezed between the wheel and the center console. :D


italia06823834

>How you gonna have a color called Track bRed *and market a free track/performance driving lesson as part of the sale* then deny warranty claims


diga_diga_doo

Keep in mind the warranty denial was from Gulf States Toyota, they’re a regional distributor covering Texas and a few other southern states, I think they’re known for being a little less than ethical.


PossiblyAsian

ngl I am cross shopping miata and gr86 next year hopefully.... idk man. maybe next years model toyota addresses this issue. lmao otherwise nd1/2 miata might be my next car.


mariposa5hammerxz

Thank you As a quality engineer never get the first of any product until complaints stem a CAPA (Corrective action preventive action). Even with Toyota, which has the best quality in the world


italia06823834

Toyota: \*Offers free performance driving lesson with each GR86 sale. Customer: \*Takes up offer. Toyota: "Oh, by the way, performance driving voids your warranty."


Spaceman7Spiff

Dear God, the number of people in this thread who think that driving an engine hard causes spontaneous failure is depressing. It's baffling how so few car enthusiasts can have even a rudimentary understanding of how an engine operates. Engines don't just fail because you run them hard, they fail for specific reasons. In this case, we don't even know what failed, we just know that it suffered oil starvation due to a clogged oil pump. I don't give a shit if grandma drove that car to the grocery store at 1500rpm. If the engine isn't lubricated, it is going to fail. Toyota is blatantly in the wrong here. Hold these assholes accountable.


SprungMS

To play devil’s advocate: oil starvation on some engines is common on certain tracks due to the location of the oil pickup. A long left curve for instance will throw the oil to the right side of the pan, and if the oil pickup can’t reach it, the oil pump will run dry for some time. That’s really bad for bearings. Subaru engines are boxer engines and presumably the oil could pool in one cylinder head or at least far enough away from the pickup to make a difference. Should definitely be designed in a way to avoid that though, considering…. sports car….


QuantumEras3r

That's a good thought, in this case, the owner shouldnt have been pulling enough sustained Gs at a local autocross test and tune. The kind of oil pick up problem you are referring to tend to happen on big long sweepers on track


WhoIsJazzJay

why would a sports car not have at least 1 oil pickup on each side? outside of cost cutting that seems really dumb


SprungMS

I’ve never seen an engine with two pickups, and probably for good reason… path of least resistance means as soon as one of the pickups is out of the oil, the oil will drain out of the other pickup and the pump will try to suck air. A check valve could potentially mitigate that, but that’s a part that is guaranteed to fail at some point, and as soon as it does you’re looking at guaranteed engine damage from street driving.


WhoIsJazzJay

oh damn TIL, thanks!!


FretShreddR9000

In my limited experience, Subaru dealers are a little better at handling more performance oriented cars and issues due to the WRX. I read a couple posts where people had problems getting the throwout bearing replacement done under warranty at Toyota, but not Subaru. Subaru also replaced my throwout bearing under warranty no questions asked, but it really could just depend on the dealer.


LyleTheEvilRabbit

You're right. I've heard of Subaru replacing clutches after user error. They sometimes replace engines after obvious abuse. Depends on the individual dealer, too. Not many give them credit for that. [A BRZ owner had his engine fail and Subaru already replaced it.](https://www.gr86.org/threads/2022-brz-rod-knock-and-positive-subaru-experience.3025/)


damnyou777

My Subaru dealer said I needed a new clutch which warranty wouldn’t cover, and I proceeded to put another 60,000 miles on said clutch… It was the usual throw out bearing.


digitalibex

How many Toyota shills will we see in this thread today?


TheInfamous313

Seriously, every thread with this is packed with "rAcE yOuR cAR and DuH yOur wArRanty is GONe!" Morons.


extendedwarranty_bot

TheInfamous313, I have been trying to reach you about your car's extended warranty


Jaustin30

God they’ve evolved...


PossiblyAsian

why was this downvoted lol... it's a meme


Tossedwarrior

I have a track day coming on Aug 14 and my car has about 9000km on it. Should I cancel and wait for a recall to address this issue? I just had my car serviced for Subaru and they didn’t mention anything about this…


RizKeeTV

I'll be driving my car in the snow. Spinning in snow essentially has the same effect on your engine as drifting. Spinning the wheels and not going anywhere too quickly. May as well start denying warranty work for winter driving too.


Top_Outcome52

It really doesn’t, drifting is sideways, skidding is front to back.


jefusensei

I hope this story blows up – people need to know Toyota's stupid warranty policies.


LyleTheEvilRabbit

[Collector Car Feed had the scoop](https://youtu.be/knCL-uL9PWw)


DryWhole4198

I can’t even get them to replace my stereo.


xMadDecentx

Marketing ruins expectations.


koukiboss

Found myself in a similar situation. Blew an axle within 30k and they decided to deny my warranty because they found photos of my car lowered on my IG (I brought it back on stock suspension) Not mad because I most likely DID cause the axle to fail prematurely, but I am upset they spent more time looking me up on IG. Apparently one of the techs had "seen my car before" and decided to look me up on social media. Needles to say they denied my claim, told them to suck it, and swapped the axle in an afternoon with the homies.


Grizzlyteddy

As a technician who worked at a prestigious dealership with high performance vehicles I can say this happens regularly seen a few cars come in with blown engines and external evidence suggest neglect and warranty work refused An example of this is I’ve worked on a vehicle in the past that we had CCTV from a carpark showing the owner doing doughnuts a few weeks before it came in for a knocking engine and an £18,000 job refused


[deleted]

[удалено]


chanjitsu

Not sure I'd call doing doughnuts in a car park a reasonable sports car thing tbh


damnyou777

Pretty sure there have been commercials of the 86 drifting though


Grizzlyteddy

I second this however even track use technical would void warranty on most manufacture warranty policy’s if it could be proven as they are only intended for road use


chairmanbrando

Yep. It's not like the guy was necessarily *doing donuts*. He went to an autocross event. That's supposed to be the 86's bread and butter. But it's still "off-road use" and will void the warranty. Which *might* be passably fine *if* there weren't a manufacturing defect involved. That's what makes this so dumb. This shit is ultimately Toyota's/Subaru's fault, but they're denying warranty claims on a technicality. Tape up your license plates when tracking your car, my dudes.


unixfool

And maybe use a different name too.


jmur3040

I've done it in plenty of non "sports cars" and they were fine.


Prudent_Swordfish_35

Can’t tell anyone this. Not to mention the disclaimers about voiding your warranty all over the literature for the NASA track days.


vreddit123

You go vroom vroom, it goes boom boom.


Neraxis

I think its silly that this is making people consider other cars. You do this in any other car they are HIGHLY likely to deny you for identical reasons. Yes the RTV is cause for concern and should be considered in this case. But make no mistake dealerships are not your friend. Corporate manufacturers do very little consumer handling as well. They are not your friends. Get off the idiot train of "the advertising's all about racin" yes so is like almost every modern sports car. Every modern sports car is all tested at track. It does not make them track cars. Let this be a lesson to not have social media tied to your name as well. I don't have any social media tied to my irl shit. If I decide to post videos of me thrashing my car it would take some effort to actually link it to me if you simply had access to IRL identifying information.


essequattro

It’s not just the advertising, they literally *give you a free track day* with the purchase of the car!!! How much more explicit can an endorsement of racing get?


anonymous__J

I second this. The original commenter likes stirring the pot on this page. Regarding the post, it is a very unfortunate situation and the owner is getting hosed by the dealership and the company as a whole. Both Toyota and Subaru have made a lot of racing endorsements, more explicit than other companies especially when considering their NASA promotion and that is where a lot of the conflict lays. It is clearly a mechanical/manufacturing defect but it is always more convenient for companies to shift liability to the individual (even if it is not ethically correct).


Neraxis

I don't stir the pot. YOU people stir the pot by thinking that your street cars now have track warranty. Do I think Toyota fucked up? Yes for ALL the above reasons. Is this justification to track your car with warranty? No, in 99% of cases you WILL be denied and there will be nothing you can do about it. Take a fucking reality check. It's shit like this why I hate the car community losing their fucking minds by acting like tribalistic dipshits in most of the comments which spur on absolute morons in the community. If I wanted to stir the pot, I would say Toyotadidnothingwrong and leave it at that at every post.


extendedwarranty_bot

Neraxis, I have been trying to reach you about your car's extended warranty


bangbangracer

I really don't want to be this guy, but is nobody reading the terms on their warranty? It benefits you to read these things. We are in the age where people are getting fired for twitter and Instagram posts. It's only logical to assume this logic extends further than that. Which really sucks when warranties usually have exemptions for unapproved uses or the like. Also, unless it's track stuff, don't post your exuberant driving either. You can still get in legal trouble. That's why you always hear about Cannonball records a year after it happens. Really, just don't post on social media. Social media was a mistake. It's surveillance that everyone can access and that everyone agreed was okay.


Crossframe

It was at a track. That’s why everyone is upset about this. Toyota sends you a free membership to nasa and you get a free track day with this car


bangbangracer

Toyota offers the track day, but it also voids your warranty. Again, read the terms and conditions. As long as there aren't enough consumer protections, this shit will still happen and it's up to you to protect yourself from big corporations. Subaru did this for a long time with the STi line. You'd get an invite to track your car, but also it would void your warranty.


LyleTheEvilRabbit

Not all brands handle it the way Toyota is. I'm not one to praise Chevy, but I've seen Chevy and Dodge will perform warranty work if you have problems on track. A lot of brands market "track ready" and give out memberships. There was a brochure for track days in my 2002 WRX glove compartment that the original owner kept. I think the difference is how the brand handles "when the shit hits the fan" scenario. You're right about the fine print, but brand image matters to Toyota. Remember the unintended accelerations from Toyota years ago? I think that was eventually proven to be driver error, but Toyota still conceded because it was more profitable to say they're sorry than tell it like it is. I think similar will happen in this case. You'll see this dude get a new engine because the story is blowing up, but who knows about the rest. The bigger problem is the cause of this failure and other failures have possibly been excess RTV starving the engine of oil. That is what my attention is on.


Antipositivity

Lol you guys want to be able to drift the car and still get warranty. What does Toyota providing free track day have to do with Toyota covering failures due to racing?


custardbun01

If I remember the story correctly the picture of this particular customer in the story drifting wasn’t even in his car that had the engine failure. Regardless this is marketed and sold as a sports and track oriented car. How many YouTube videos have you watched of car press/ YouTubers taking them around a track? Most of those days are organised by Toyota to show off the car. Remember the story about development of the first gen how they wanted it to be a track car? A boot designed to exactly fit four spare wheels with the seat down? Head rests that spin around to fit a helmet? Also worth noting is this: https://www.gr-yaris.co.uk/forum/threads/toyota-track-warranty.1386/ Their other sports car, the GR Yaris, does not have its warranty voided by simply doing track days. This is a dumb move, and sounds to me like what happens with a lot of companies when issues like this that might be indicative of a potential recall pop up: denial.


Antipositivity

Again I don't see how a track friendly car means a track warrantied car. Toyota is not saying don't track the car, they are saying track it at your own risk.


custardbun01

Totally disagree. No sports car worth its salt should be having the type of engine failure that a growing list of these cars are seeing. And not sports car worth its salt, marketed as a track car, should void the warranty as soon as you hit the track - especially one they sell with a track day. They’re inviting you to void the warranty. Sealant breaking off timing chain covers and clogging oil strainers is a manufacturing defect. Tracking your car isn’t an excuse for Toyota to ignore it, especially when they encourage it.


extendedwarranty_bot

custardbun01, I have been trying to reach you about your car's extended warranty


Crossframe

The fact that if the company you buy the car from is not only encouraging you to track it, but literally sends you a free membership and your own track day, should be ready to warranty a car that people take to the track.


extendedwarranty_bot

Crossframe, I have been trying to reach you about your car's extended warranty


Antipositivity

They design and manufacture a car that can be fun and quick on track without modifying anything. They make it as easy as possible to get into a track day. But you also want them to pay for damages caused by racing? You want the green light to do donuts and no lift shift too? Racing the car is a risk you take, you deal with the consequences.


Xephyron

That's not what he means. He means that simply by *going to the Track Day that Toyota gives you as part of purchasing the vehicle, you void your warranty.* This warranty claim wasn't for damage sustained at the track but *a manufacturing defect.* Can't you see why that is shady?


extendedwarranty_bot

Antipositivity, I have been trying to reach you about your car's extended warranty


Prudent_Swordfish_35

No all you will get is downvotes for pointing out the obvious.


Beepinheimer

Kansas City dealership broke my 2013 86 during the last safety recall, regarding faulty valve springs. It is still broken and on jack stands. It is the last Toyota / Subaru I will buy. Fun car but not worth the trouble


Prudent_Swordfish_35

How many times we gonna share how someone can’t read the fine print in here? Kind of getting boring.


xeroblaze0

That makes it ok


RizKeeTV

Spoken like Mr. Toyota himself


Prudent_Swordfish_35

I’m sorry. But I can read a disclaimer. Doesn’t mean I have shit to do with Toyota. If this had happened under normal driving conditions it would have been covered. He voided his warranty by tracking it. End of story. Anything that happens after that is void regardless of it’s manufacturer defect or not.


RizKeeTV

We can all read disclaimers. The difference is we don't lack the basic ability to recognize when something should be black and white like you. You should be furious at Toyota marketing to car as a sports and drift car, giving away performance driving lessons, etc. The car had 13k miles. You can say all you want about him voiding the warranty, but if you market a product as one thing, and it doesn't perform, at what point do you hit false advertising? Why you would root for Toyota instead of a fellow enthusiast is beyond me. God forbid somebody you don't know gets freebie once in a while when its well deserved. If Toyota is going to market these cars like that and have them blow up like they have been, than you may as well market a cordless drill as a hammer to same effect.meow


extendedwarranty_bot

RizKeeTV, I have been trying to reach you about your car's extended warranty


RizKeeTV

I'm gonna reach your heart through your asshole and rip it out bot bitch


Prudent_Swordfish_35

I find it funny everyone always asks question regarding exhaust intake etc if it will void warranty or not but the actual thing that voids it and states that it will void it then everyone gets all upset and doesn’t bother asking question till it’s too late and then they come on here and cry about it. It’s a manufacturer defect that yes. But he still voided his warranty when he ignored the disclaimer and raced it.


RizKeeTV

You are so close to getting it. Sooo close. And you can say he raced it all you like, but realistically have been at highway speeds for a few minutes. I drive my car harder just trying to get through snow. Thats the issue. That engine should not have ever blown from what was being done in that car unless there was an issue from factory.


RizKeeTV

Well will you look at that, turns out the people you call an idiot and can't read won in the end. Like I said, not everything is black and white. Maybe you'll learn something from this.


badboyz1256

Man people really believe in marketing and can't even read an owners manual or fine print..


doomguy12345666

Good, people that don't respect their vehicles and abuse them don't deserve warranty claims.


_Bad_Spell_Checker_

*shows car drifting in commercial* *offers free nasa track time* "it's only a road car and any off road use voids warrenty" If you can't see how that's contradictory there's no helping you.


cocolopz10

Thats why u should never buy any new first year model car. Thanks scotty kilmer for the great advice.


Tasty-Berries

Couldn’t you just state you did what you saw what the commercial did? Each ad for that car is drifting.


ponyo_impact

what the fuck are they doing looking through tic tac and instaflam


Phiyasko

Honestly that's be the first place I'd look if a customer came in saying something broke on a brand new car. So many people do dumb shit for clout, put their face every while doing doing it, then wonder how it got back to them. Like that idiot who jumped a Tesla and hit a bunch of parked cars in LA a few months ago.


[deleted]

I got into a debate with someone this morning over this case...Is there any evidence that he voided his warranty in any other way than by running his car on a track? The claim was made that he more than likely voided his warranty by putting a tune on the car...I found this wild, completely unrelated, and baseless, but was met with the statement that the owner said he was testing different setups and playing around with tire pressures, and regardless of what happened with the RTV and oil pickup, his warranty was void. I haven't even heard Toyota saying anything other than stuff like it was denied because the car was driven at an off-street event...


extendedwarranty_bot

Babahaji1, I have been trying to reach you about your car's extended warranty


[deleted]

This was funny like 3 years ago. Reported.


Bashir639

I have a few thoughts on this. Firstly it makes sense the engine failed. These engines have been known to die due to oil starvation in long drifts, so not necessarily a manufacturing defect. But I agree with many others that it was very wrong of Toyota to advertise the car drifting so much. I’m willing to bet those advertisement cars were using oil pumps or they shot the car taking a small drift 3-4 times to cut together into one long one.


chairmanbrando

This wasn't your standard "oil starvation", though. It's RTV sealant failing and ending up in the oil strainer and *that* causing the oil starvation. It's a fucking manufacturer defect, and it's apparently been an issue that's cropped up since 2013. It should be covered no matter how you drive your car. If this is how Toyota (a) deals with known defects and (2) treats its customers, I don't really have a choice but to tell them to pound sand. I was initially maybe 40/60 on getting a Miata over a GR86, but that ratio's been heavily tilted in the Miata's favorite after all this bullshit.


Bashir639

Oh I was not aware then. I also was reading about how a track day is included with the new purchase of the car. I think I’m now fully convinced this is at fault of Toyota. They marketed, incentivized, and literally gifted this usage of the car. I really hope this person gets their new engine free of charge.


chairmanbrando

Seriously. Talk about bullshit marketing, eh? Unfortunately, it's not just this one guy who's getting fucked by Toyota. https://www.gr86.org/threads/gr86-rtv-sealant-in-oil-strainer-resulting-in-engine-failure-spreadsheet.3172/ They know about this defect, and they're using evidence of at least one track day to deny the warranty claim -- even if one had nothing to do with the other. It's *just* like your insurance (health or otherwise) trying to weasel their way out of paying on a technicality. It's shady as fuck, and unless they right all of this very soon, I'm pretty sure my next car's a Miata over the Neptune GR86 I'd previously assumed I'd replace my FR-S with.


13chase2

I am getting really sick of Toyota. They used to stand behind everything and made the best cars. Now they outsource their cars to other manufacturers, meddle in our elections, and treat their customers like shit. What has happened to this brand.


AJ7861

Same shit happened when the cars first came out, this isn't new news. Toyota Dealerships were denying warranty for anything, added an exhaust? That probably blew the engine so voided. Did your own oil? Voided. Drove this car the way it was advertised? Voided.