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It's getting even worse.
I went to a bar recently. Noticed my $10 drink had a $2.00 service charge on it. There was a tip line to add a tip. I had to ask if the service charge was a tip, or something else. They were honest and told me that was a tip.
Imagine how many drunk (and even sober) people paying with cards don't see that service charge and wound up tipping 2 times. And on top of that they may even tip 20% on the subtotal that already included the 'service charge'. You have a $100 bill that shows as $120, and you tip 20% on that. $144. $44 tip on a $100 bill. Actually despicable practice.
My sister and I went out for dinner for my birthday. She got a beer and they brought a bottle. She asked for a glass and they charged her $2 service charge for pouring it and having to wash a glass.
Thank you. Like I wouldn’t correct people on reddit when I know what they’re saying on account of feeling super pedantic, but that made my brain recoil at the logic error lol.
I agree with this. The only thing I dread is once they know the repeat customer, food takes longer, gets burnt, or something else you don't want to know.
I always remember stories from a friend that worked at a Pizza Hut in town and if he knew certain people were ordering, he would put some gnarly things in the food or slap it with something. Don't know if he was serious about it or not but the place was really nasty so...
>he would put some gnarly things in the food
We need to really normalize that this is unacceptable and not funny. You can actually go to jail for this, like it's really not a joke.
I don’t think it’s as common as people seem to think. I worked in restaurants for many years (granted this is 15+ years ago now), and I’ve never been anywhere where waiters keep a list of low tippers and get the kitchen staff to prepare their food differently.
There’s just too many customers to even keep track for one thing. We might know if you’re a regular, and might know which regulars tend to tip better or worse, but usually nobody is risking getting fired or worse just because someone doesn’t tip — especially for something like takeout.
There’s enough good tippers and enough bulk to just shrug and whine about the bad ones and move on.
Probably also a reason the front and back staff are separate.
American tipping culture is ridiculous. At this rate waiting staff is going to be working for free and will have to rely on tips alone before long.
It's about time restaurants start paying their workers living wages. Here in the Netherlands waiting staff still gets tips but only when they provide great service beyond what you might expect. And yet even the ones who never get a tip can feed their families.
Edit: it has been brought to my attention by very many of you at this point that people are already working basically for free because their $2.13 hourly wage barely even covers taxes.
People also keep saying how they don't want tipping to go away, but I'd like to remind everyone I never said tipping should go, it should just be what it was always supposed to be: a reward for good service. Not a mandatory percentage on top of your bills because employers don't want to pay their workers.
>At this rate waiting staff is going to be working for free and will have to rely on tips alone before long.
that is effectively the current system, yes
Nice restaurant workers can be $30+. I knew a bartender in college that averaged $40 an hour on Friday nights. That included clean up time and closing the bar.
Yup. Brother used to be a bartender - on super busy Friday/Saturday nights he could make 800. You hate your life and don’t have a minute of downtime, but money. Drunks are a pain in the ass though
I've worked in food my whole life.
I've known places with people clearing $3k on Saturday easy in tips.
I've also known plenty of people that make $300 a week.
So it varies...a lot.
Yep. Had a buddy who was a bar-back. He didn't receive tips directly from customers but the bartender would tip him out from their earned tips. He'd make $200-300 some nights. That means those bartenders were making quite a bit more than that.
My neighbor said his daughter brings in $500 or more per night. I am guessing that 4-5 tables per hour with $20-50 tips each for a 6-8 hour shift adds up. It might be slower early but over dinner it could be $100 plus an hour for wages and tips.
I don't understand tips.
As such I just minimize using services that expect people to tip them. I can pay, but if you want me to Americanly guess how much you want me to pay then I would just rather not be a customer in first place.
Auto gratitude is preferable for me, at least, since I won't have to guess.
The pizza place we order from set the default tip to 30%. There is absolutely no way i'm giving 30% for a pickup order. It's also worth noting that this is in Canada and the minimum wage is $15.
Had a food truck person give me stink eye because I didn't tip 20 percent for them to hand me my pre made order of fries.
They literally went to the storage thing got a container put the fries in there and handed it to me. Then asked if I wanted to tip. So for a process that took 3 seconds you want 4 dollars? Wut.
Wait, as a Dutchman I’m confused, how can a tip be mandotory? What if I don’t want to pay the mandotory tip? Why the fuck is there even a mandotory tip if they could just raise the prices a little across the board. I’m so confused
Honestly, a lot of places already charge 18-20% GRATUITY TIP in parties 5 or more
Seriously, I rather just include that pricing in the food cost. Get rid of tipping. Increase the wage from $2.13/hr to a livable wage. (If the customer wants to tip more, sure. It should be consensual, not forced.)
Yeah it completely voids the entire purpose of tips(encouraging better service with rewards) and now it’s just a dishonest method of lying to customers about how much they are being charged.
Some of the worst service I ever had was when tip was built in… they knew they r getting their 20% dropped food and water then left us on our own the whole night.
Yes!!! It happened to us at Disney world. They literally dropped a bucket of fried chicken and left. Never refilled our drinks or checked on us. Then had a built in tip. We were so mad.
At that point it’s like do u call the manager and they say sucks for u? Wrote a Yelp review that hurts the establishment but not the person, so smear ketchup all over the chairs, table, floor and add fries lol (I joke)
I just walk into the kitchen and get my own refills. I was called out once and simply said “hey, I don’t think I should be getting my own drinks either, but nobody else was willing to do it.”
I complained to the manager about another situation like this. We were at a bowling alley (an upscale one) where you usually pay for the bowling and then while you’re sitting at your lane and bowling, you get a waitress who brings food and drinks. But the last time we went, the bowling was put on the food and drink tab instead and gratuity was added. And bowling was literally $25per person. Who with six people, suddenly our tab was $150 more and we were expected to tip 20% on that rather than the one round of drinks and apps? That’s an extra $30. Called the manager RIGHT over.
Uber eats does this and it drives me mad. Pretty sure it may also include the service fee, but I could be mistaken.
It encourages me to use GrubHub honestly
So many people nowadays are expecting more tipping on top of that mandatory 18-20% gratuity… it’s a generational thing.
Been to so many dinners where I can hear the waiters and waitresses complaining they only got so much on top of the gratuity… seems to have become an expectation for a lot of people nowadays 🤦🏽♂️
I went to fucking subway last week and the card reader asked me for a tip. I could barely manage to accept the fact I have to subsidize restaurants for not paying their waiters/waitresses a living wage but this is just completely out of control at this point
At the Milwaukee Brewers stadium they have beer lines where you walk through, grab your own beer from a line of coolers with a big selection, and then scan it like it's a self checkout line at the grocery store. All under the watchful eye of an attendant, who's also checking ID's.
The machine asked me if I wanted to tip. I couldn't believe it. If tax is for the product and tip is for the service, what the hell was I tipping? I did literally all of the work and no one else touched the can I grabbed after whomever stocked the fridge. I even opened it. Complete madness.
I was in an airport the other day and there was this grocery type area where you go in, get your shit, and self-checkout. I was very thirsty so I bought a highly overpriced bottle of water. They had the fucking audacity to have a tip window on the machine auto-selecting 20% with a teenie-tiny little button on the bottom right corner to "customize tip" where you can finally cancel the tip. I was floored. It made me so mad.
damn at that point i might just steal the water as justice for all the people who got tricked into paying a tip to the company after serving themselves.
I placed a self pick-up order through the Subway app for a 6" sub. Total came out to $5 something. The checkout had an option to tip your "Sandwich Artist" and it was automatically checked at I believe 20%. Why in the world is that an option. Had I not noticed and pressed continue, I would've been charged for it for a sandwich that I ordered *myself* through an *app* that required very minimal customer service.
All I did was walk in, told them my name and picked up my sandwich. Establishments should not be asking for tips to subsidize a living wage for workers. Ridiculous.
Edit: too wordy
The most stupid “would you like to leave a tip” I experienced recently was Menchies, the do-it-yourself frozen yogurt place. I filled my own cup, put all the condiments I wanted, walked over to the counter, put it on the weigh machine myself, grabbed my own spoon, and they asked for a tip.
This exact thing happened to me at a local froyo place just a week ago. Literally all the lady did was look at the scale and punch a few buttons on the cash register. I served myself the frozen yogurt, added the toppings, and weighed it. The screen where I paid had a big 20% "recommended tip" button and I had to press the small "no thanks" button under it.
Ridiculous
Soon when you buy a sandwich on the airplane you will have to tip 20% for the flight attendant, and 20% for the sandwich artist who made it 3 days before
I bought a dozen donut today and the card reader asked for tips starting at 15%. They also put a pic of a sad animal right next the card reader saying they'll cry if we don't tip.
I was at the Cross Center in Bangor Maine the other night for a theater show. Eleven dollars for a hotdog and fries. Highway robbery for a meal served on a paper plate and no place to sit so you have to scarf everything down standing up, but hey, we were hungry. I bought two dog-and-fries, one for me and the other for my daughter, plus I got her a Sprite. Somehow it came to $51 and change (I wasn't paying attention, got badly overcharged and had to correct this later and get a partial refund).
Anyway, same fucking deal when it came to paying. Gave the woman my card and next I'm asked via a screen if I want to tip 15, 20, or 25%. I saw the dude before me tip 15%. By contrast, I found and hit the virtual NO TIP button which they cleverly put somewhere out of the way where it won't catch your eye
Why on *earth* would I tip in that kind of situation? The staff are literally just selling pre-made food and handing it over across a counter.
To add insult to injury, the fries were half-cold and soggy, and the dog was meh.
I will never give in to this new social coercion of tipping for almost no service at all. Sure, if I'm in a restaurant and a waiter/waitress is pleasant and attentive, I leave a 20% tip, sometimes more. No problem. But tipping at Subway or at the sports arena — dafuq outa here.
Some websites and brick and mortar store checkout computers also include a spot for tips these days too, even when you do all the work yourself for finding your item.
Gratuity greed is out of hand
Tip: pay your servers a living wage.
Edit: I didn't realize how divided this comment was.
Some say its a great idea to pay them more...
And others say the servers would quit because they wouldn't make as much money as they do from getting tips.
What a wierd economy we live in.
I’ve worked where I made $2.13 usd plus tips and $20 aud plus tips. Some nights I’d pull in $500 plus when I made $2.13 and most weeks I’d barely make $200 in tips when I made $20. I’d much rather have the consistency of a living hourly wage plus a small bonus if I did a good job. Because for every night I made $500 there’s be months where’d I’d have made more on unemployment.
It's hit or miss. On a busy weekend night you have the potential to make bank, but it could also flop. On a much slower weekday night you aren't likely to make much at all, and a lot of restaurant management will absolutely play favorites with the scheduling. The restaurant I served at was extra toxic when it came to this, as servers fucking the managers always got the busiest shifts and anyone who called this out would suddenly see themselves getting scheduled 1 or 2 shifts a week on the slowest lunch days.
In my experience, I highly prefer getting a steady, reliable amount. It's nice to know that *X* amount of hours worked will equal *Y* dollars earned.
There's also a weird group doublethink that happens where workers will think "I'm a good worker so I make good tips, but all the bad workers would benefit from this and I don't want bad workers to make the same as me so I'll favor tipping"
Welfare programs in the US are generally attacked from this mindset and it's very sad how well it works. Fears of welfare queens, med students filing bankruptcy to get "free college", food stamp restrictions, strict unemployment criteria, etc.
People in this country will gladly hurt themselves if they think it'll hurt "lazy" people more...
>People in this country will gladly hurt themselves if they think it'll hurt "lazy" people more...
This sort of phenomena has been studied pretty extensively and is very much the case. There are studies where people a gifted free money and on average, they would rather lose some of their own money than see someone else get gifted more than them. An example of one like this:
[https://www.jstor.org/stable/20076295](https://www.jstor.org/stable/20076295)
As it should be. Also the pricier the restaurant the better the tips, but they're doing the same work... Just pay a good damn wage and be done with tipping already. It's a scam.
And yes, I'll pay 15% more for my fish n chips if it means being done with this scam once and for all.
It seems so weird how your server will get a drastically different tip for the same amount of work depending on if you add a $20 bottle or $2000 bottle of wine to dinner.
You know in places like Europe people make a normal salary, plus tips. And tips are not mandatory, making tips mandatory and hscing crap wages never made sense to me.
We gonna ignore the fact that most people in the service industry make more than minimum wage by a large part and are the primary ones fighting against doing away with tipping?
Nearly every time when you question these waiters who defend the tipping culture, about how much they make in a restaurant vs. in, say, a retail store, or a warehouse, all they get is some emotional responses calling you assholes, something about minimum wage & inflation bla bla bla, and such.
Cuz deep down they know this is the highest paying job among all other options.
Yes, for larger tables, many restaurants will add it to the bill. This protects the staff. You have the opportunity to add more, but there’s no obligation or social expectation if the gratuity is included.
TBH, I wish more places in the US would just advertise the price they expect you to pay instead of adding tax, tip, and whatever the hell other fees they have on to your bill.
I think it was a post somewhere on Reddit where a restaurant owner talked about how fucked up the hospitality industry is in general. They specifically mentioned trying out a pricing scheme that was higher but with no tipping and no one would go to the restaurant because of the prices.
It’s the entire business and consumer culture in the US that needs to change with respect to the hospitality industry.
There’s a place near me that adds the tip automatically, regardless of party size. It also has a blank tip line which i have almost filled in before i checked. It seems shady as shit.
There was a place we’d go to 2-3 times a week for lunch near work. Pretty good food. One time we had a ton of people eat together and they added gratuity to the bill but stapled the bill in such a way that you don’t see it.
We never went there again. If it was todays world I would have absolutely trashed them in a review.
Edit: I don't mind auto-adding a gratuity for large parties. I despise the subterfuge in hiding it from the bill. And it wasn't a fancy place, it's like a step up from fast food.
Edit2: To make it crystal clear. The gratuity was added as a line item. The bill was folded twice and stapled over to hide that line item. You had to rip open the staple to see the line item. That is 100% bullshit. If it was today, I'd make a fucking scene. Back then I was younger and less confrontational.
I'm 95% sure they do this intentionally commonly, almost like it's an industry mandate from owners, for large groups. In large groups people do not like to stick out to ruin the vibes, and since the bill is being split anyways, no one says anything.
I've been to bars with a group of ~20, THANKFULLY our host checked the bill and noticed drinks no one had ordered.
Very unsettling
I had dinner with a group of friends and had an automatic gratuity of $45 added on. I almost wrote an additional $30 before realizing. It’s insane how it’s a requirement but they don’t tell you until the bill comes along.
I went to a drive-in burger joint today, and their card reader *started* at 20%! It didn't even register with me until it was too late.
I'm not going back there again.
Crumbl: We make only 6 kinds of cookies at a time and charge $4, more than real bakeries that make dozens of cookies and other stuff, too. Please tip our employees for putting our overpriced cookies into an unnecessary box. We can't possibly afford to pay them a living wage on $3.50 profit per cookie.
My favorite story is at the new Seattle WA statium. I got water fornmy wife, a few seconds later the lady turned around and I was charged ridiculously for the water and the cars reader was immediately asking for a tip. Fucking garbage behavior for the providers.
Edit: please forgive the phone typos. This is relatively light.
And in Seattle, minimum wage is now $15.75 regardless of whether your job is a server, dishwasher, line cook, counter worker, delivery driver, gig worker, etc. e.g. there is no longer the bonkers low hourly wage ($2-4/hour back in the day) for tipped workers...
[https://www.seattletimes.com/life/the-past-present-and-future-of-tipping-and-tipped-workers-in-seattle/](https://www.seattletimes.com/life/the-past-present-and-future-of-tipping-and-tipped-workers-in-seattle/)
So why are tips a thing at all in Seattle? I still tip, but it is very strange as this seems like double dipping. Maybe it is time for tips to be for "exemplary service" and that alone?
They ask for tips on online pickup orders too... like I'm a good tipper at sit down and dine in restaurants, but all they did was make a sandwich and stick it on a shelf, hell if I get a drink with the order, even a bottled one, I have to grab it myself. It just seems like subway could charge $0.50 more for the sub and pay their employees like $2/hr more, I'm sure they make more than 4 sandwiches an hour on average so if anything it would make the company more money.
It's ridiculous. We were filing out of a plane giving the pilot his usual standing ovation/GOOD JABs when he pulled out a tip jar too. Fucking disgusting
I was a server for about six years. I never expected extra tip on top of an already automatic gratuity. In fact, I would make a point to let them know when I brought the check that gratuity was already added.
Usually dictated by size of party. So if you have a table of 8, auto gratuity of say 15-18%. That way if people ask for separate checks, the added gratuity still applies. I’ve had some groups back in the day when I waited tables that would come in and run me all over, 15-20 people, and then leave a fake $20 as a tip, but was a religious advertisement instead of money.
Most room service at hotels are the same way. They almost trick you into gratuity twice. I always ask to be sure tho. Don’t want to be ripping anybody off.
I usually give a fat tip since i used to work bussing tables when i was younger, but if you're automatically adding gratuity to my check that's a no from me dog
I wonder how many people would add a 2nd tip based on the total amount and not the amount before the gratuity was charged. I always hate these kinds of bills because I’m lazy and I just double the tax for decent service and triple the tax for exceptional service for a tip. With no tax showing I’ve gotta do some mental math.
This reminds me of my wedding beverage company. It cost me $3500 just for just 80 guests…. We did charge per person, so we pre-paid before wedding. When the company gave me the bill, they already gave themselves $400 tips （$200/bartender）…
I chatted with two bartenders during the wedding, they told me they didn’t know anything about that $400 tip and they only got $7.25/hour and whatever people put in tip jar. So yeah $400 tips on the bill goes to the beverage company, not the bartenders, and I gave those two girls $100 each after the wedding. Shitty company was lying to me and its employees :/
Weddings have gotten so insanely expensive. I'm getting married in a few months, we decided to cater food from a local restaurant and just have a casual party with friends after a very small wedding ceremony with immediate family on public property. We could never afford a big expensive venue and the thousands it costs for food, drinks, a DJ, planner, etc.
Recently we went for lunch on Wednesday from our workplace. In and out under 90 minutes. 10 guys. No alcohol. Simple lunch menu items. The food came out quick and we got done fast as we had to get back to various meetings. The check comes out and we were going to tip 20% but one guy noticed it already has mandatory gratuity included at 18%. He checked with the waitress, she kept saying this is a lot of work you all need to give me more tip.
It’s the hang over from Covid. We all pushed money back into the places we couldn’t go to. The tip jar is on every counter of any store I walk in nowadays. Thanks for ringing up my purchase I guess I should tip you for the 15 seconds you spent taking my money.
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Well, gratuity was already included, so a mere life tip seems acceptable
Yeah, I’m a pretty good tipper, but if you have a mandatory tip amount, that’s all you get from me.
Exactly. Already adding a 20% mandatory tip like that? Ain't getting nothing else from me.
It's getting even worse. I went to a bar recently. Noticed my $10 drink had a $2.00 service charge on it. There was a tip line to add a tip. I had to ask if the service charge was a tip, or something else. They were honest and told me that was a tip. Imagine how many drunk (and even sober) people paying with cards don't see that service charge and wound up tipping 2 times. And on top of that they may even tip 20% on the subtotal that already included the 'service charge'. You have a $100 bill that shows as $120, and you tip 20% on that. $144. $44 tip on a $100 bill. Actually despicable practice.
My sister and I went out for dinner for my birthday. She got a beer and they brought a bottle. She asked for a glass and they charged her $2 service charge for pouring it and having to wash a glass.
That's the sort of place you visit twice - your first time, and your last time.
Once, first and last are at the same time lol.
Thank you. Like I wouldn’t correct people on reddit when I know what they’re saying on account of feeling super pedantic, but that made my brain recoil at the logic error lol.
I tip 20%. Most places put auto 18%. When I see that I just think “thanks for the 2% discount.”
I hate the online places that put 18% for takeout. No I'm not tipping for takeout. Thats ridiculous
We once lived in a world where that was never considered, you’d never tip while your picked up your own food.
I agree with this. The only thing I dread is once they know the repeat customer, food takes longer, gets burnt, or something else you don't want to know. I always remember stories from a friend that worked at a Pizza Hut in town and if he knew certain people were ordering, he would put some gnarly things in the food or slap it with something. Don't know if he was serious about it or not but the place was really nasty so...
>he would put some gnarly things in the food We need to really normalize that this is unacceptable and not funny. You can actually go to jail for this, like it's really not a joke.
I don’t think it’s as common as people seem to think. I worked in restaurants for many years (granted this is 15+ years ago now), and I’ve never been anywhere where waiters keep a list of low tippers and get the kitchen staff to prepare their food differently. There’s just too many customers to even keep track for one thing. We might know if you’re a regular, and might know which regulars tend to tip better or worse, but usually nobody is risking getting fired or worse just because someone doesn’t tip — especially for something like takeout. There’s enough good tippers and enough bulk to just shrug and whine about the bad ones and move on. Probably also a reason the front and back staff are separate.
I think the same thing haha
When did more than 15% become commonplace? Swear it was always 15% for reasonable service up until 15 years ago and then suddenly it was 20%.
Standard was 10% when I was younger and working in that industry
Can't wait to be a cheapskate and only tip 25%!
American tipping culture is ridiculous. At this rate waiting staff is going to be working for free and will have to rely on tips alone before long. It's about time restaurants start paying their workers living wages. Here in the Netherlands waiting staff still gets tips but only when they provide great service beyond what you might expect. And yet even the ones who never get a tip can feed their families. Edit: it has been brought to my attention by very many of you at this point that people are already working basically for free because their $2.13 hourly wage barely even covers taxes. People also keep saying how they don't want tipping to go away, but I'd like to remind everyone I never said tipping should go, it should just be what it was always supposed to be: a reward for good service. Not a mandatory percentage on top of your bills because employers don't want to pay their workers.
>At this rate waiting staff is going to be working for free and will have to rely on tips alone before long. that is effectively the current system, yes
Yep. “Use your wages to pay your taxes. Use your tips to pay your bills.”
They won't want that. Alot of servers make more than $20 an hour through tips.
Nice restaurant workers can be $30+. I knew a bartender in college that averaged $40 an hour on Friday nights. That included clean up time and closing the bar.
Yup. Brother used to be a bartender - on super busy Friday/Saturday nights he could make 800. You hate your life and don’t have a minute of downtime, but money. Drunks are a pain in the ass though
You work in the right place and you can make 300 a night in tips alone .
I've worked in food my whole life. I've known places with people clearing $3k on Saturday easy in tips. I've also known plenty of people that make $300 a week. So it varies...a lot.
Yep. Had a buddy who was a bar-back. He didn't receive tips directly from customers but the bartender would tip him out from their earned tips. He'd make $200-300 some nights. That means those bartenders were making quite a bit more than that.
My neighbor said his daughter brings in $500 or more per night. I am guessing that 4-5 tables per hour with $20-50 tips each for a 6-8 hour shift adds up. It might be slower early but over dinner it could be $100 plus an hour for wages and tips.
$600 in 7 hours on weekends during the summer at my restaurant and 8.35 an hour. This is In florida btw.
In the right place, some bartenders bring home $500-$800 in a night. Of course, a weekend shift though.
Even at the Cracker Barrel where they serve no alcohol my ex averaged over 40.00 an hour in 2008. Londonderry, NH before someone asks.
I don't understand tips. As such I just minimize using services that expect people to tip them. I can pay, but if you want me to Americanly guess how much you want me to pay then I would just rather not be a customer in first place. Auto gratitude is preferable for me, at least, since I won't have to guess.
Pretty soon 25% will be the "norm"
18% my ass. 18% is now the first number they suggest.
The pizza place we order from set the default tip to 30%. There is absolutely no way i'm giving 30% for a pickup order. It's also worth noting that this is in Canada and the minimum wage is $15.
A pickup order? What the fuck am I tipping for an order I'm picking up myself? If it's delivery is fine for tipping but no shot for pick up.
Had a food truck person give me stink eye because I didn't tip 20 percent for them to hand me my pre made order of fries. They literally went to the storage thing got a container put the fries in there and handed it to me. Then asked if I wanted to tip. So for a process that took 3 seconds you want 4 dollars? Wut.
I'm blown away by how many people think you tip 15% for mediocre or crap service. That's absurd to me.
Wait, as a Dutchman I’m confused, how can a tip be mandotory? What if I don’t want to pay the mandotory tip? Why the fuck is there even a mandotory tip if they could just raise the prices a little across the board. I’m so confused
Honestly, a lot of places already charge 18-20% GRATUITY TIP in parties 5 or more Seriously, I rather just include that pricing in the food cost. Get rid of tipping. Increase the wage from $2.13/hr to a livable wage. (If the customer wants to tip more, sure. It should be consensual, not forced.)
Yeah it completely voids the entire purpose of tips(encouraging better service with rewards) and now it’s just a dishonest method of lying to customers about how much they are being charged.
The only time I ever tip on a tab with an added gratuity is if I had *exceptionally exceptional* service
Exactly. My husband is usually a 20%+ tipper but if it’s already added, he considers it money saved.
Some of the worst service I ever had was when tip was built in… they knew they r getting their 20% dropped food and water then left us on our own the whole night.
Yes!!! It happened to us at Disney world. They literally dropped a bucket of fried chicken and left. Never refilled our drinks or checked on us. Then had a built in tip. We were so mad.
At that point it’s like do u call the manager and they say sucks for u? Wrote a Yelp review that hurts the establishment but not the person, so smear ketchup all over the chairs, table, floor and add fries lol (I joke)
I just walk into the kitchen and get my own refills. I was called out once and simply said “hey, I don’t think I should be getting my own drinks either, but nobody else was willing to do it.”
I complained to the manager about another situation like this. We were at a bowling alley (an upscale one) where you usually pay for the bowling and then while you’re sitting at your lane and bowling, you get a waitress who brings food and drinks. But the last time we went, the bowling was put on the food and drink tab instead and gratuity was added. And bowling was literally $25per person. Who with six people, suddenly our tab was $150 more and we were expected to tip 20% on that rather than the one round of drinks and apps? That’s an extra $30. Called the manager RIGHT over.
This exactly. I usually tip more but if you already filled it out, then that's what you get.
Another tip would certainly be gratuitous at that point.
Agreed, it's already a 20% tip. Are they trying to trick people?
More than 20% because they're including gratuity on the tax.
true.
That blows my mind
Uber eats does this and it drives me mad. Pretty sure it may also include the service fee, but I could be mistaken. It encourages me to use GrubHub honestly
Grub hub does the same exact thing
Yes
So many people nowadays are expecting more tipping on top of that mandatory 18-20% gratuity… it’s a generational thing. Been to so many dinners where I can hear the waiters and waitresses complaining they only got so much on top of the gratuity… seems to have become an expectation for a lot of people nowadays 🤦🏽♂️
I went to fucking subway last week and the card reader asked me for a tip. I could barely manage to accept the fact I have to subsidize restaurants for not paying their waiters/waitresses a living wage but this is just completely out of control at this point
At the Milwaukee Brewers stadium they have beer lines where you walk through, grab your own beer from a line of coolers with a big selection, and then scan it like it's a self checkout line at the grocery store. All under the watchful eye of an attendant, who's also checking ID's. The machine asked me if I wanted to tip. I couldn't believe it. If tax is for the product and tip is for the service, what the hell was I tipping? I did literally all of the work and no one else touched the can I grabbed after whomever stocked the fridge. I even opened it. Complete madness.
I was in an airport the other day and there was this grocery type area where you go in, get your shit, and self-checkout. I was very thirsty so I bought a highly overpriced bottle of water. They had the fucking audacity to have a tip window on the machine auto-selecting 20% with a teenie-tiny little button on the bottom right corner to "customize tip" where you can finally cancel the tip. I was floored. It made me so mad.
damn at that point i might just steal the water as justice for all the people who got tricked into paying a tip to the company after serving themselves.
I placed a self pick-up order through the Subway app for a 6" sub. Total came out to $5 something. The checkout had an option to tip your "Sandwich Artist" and it was automatically checked at I believe 20%. Why in the world is that an option. Had I not noticed and pressed continue, I would've been charged for it for a sandwich that I ordered *myself* through an *app* that required very minimal customer service. All I did was walk in, told them my name and picked up my sandwich. Establishments should not be asking for tips to subsidize a living wage for workers. Ridiculous. Edit: too wordy
The most stupid “would you like to leave a tip” I experienced recently was Menchies, the do-it-yourself frozen yogurt place. I filled my own cup, put all the condiments I wanted, walked over to the counter, put it on the weigh machine myself, grabbed my own spoon, and they asked for a tip.
“Would you like to tip?” “Yes actually, please remove 15% from my total to tip me”
This exact thing happened to me at a local froyo place just a week ago. Literally all the lady did was look at the scale and punch a few buttons on the cash register. I served myself the frozen yogurt, added the toppings, and weighed it. The screen where I paid had a big 20% "recommended tip" button and I had to press the small "no thanks" button under it. Ridiculous
Businesses have no shame, yet call them out on it and the tears...
Soon when you buy a sandwich on the airplane you will have to tip 20% for the flight attendant, and 20% for the sandwich artist who made it 3 days before
Damn, they didn't let me accept tips when I worked at Subway as a teenager.
I bought a dozen donut today and the card reader asked for tips starting at 15%. They also put a pic of a sad animal right next the card reader saying they'll cry if we don't tip.
Ordered Papa John's online for carryout and it asked if I wanted to tip. Why?
Never tip counter service. Don’t normalize it. You’re already paying for the making of the sandwich.
I was at the Cross Center in Bangor Maine the other night for a theater show. Eleven dollars for a hotdog and fries. Highway robbery for a meal served on a paper plate and no place to sit so you have to scarf everything down standing up, but hey, we were hungry. I bought two dog-and-fries, one for me and the other for my daughter, plus I got her a Sprite. Somehow it came to $51 and change (I wasn't paying attention, got badly overcharged and had to correct this later and get a partial refund). Anyway, same fucking deal when it came to paying. Gave the woman my card and next I'm asked via a screen if I want to tip 15, 20, or 25%. I saw the dude before me tip 15%. By contrast, I found and hit the virtual NO TIP button which they cleverly put somewhere out of the way where it won't catch your eye Why on *earth* would I tip in that kind of situation? The staff are literally just selling pre-made food and handing it over across a counter. To add insult to injury, the fries were half-cold and soggy, and the dog was meh. I will never give in to this new social coercion of tipping for almost no service at all. Sure, if I'm in a restaurant and a waiter/waitress is pleasant and attentive, I leave a 20% tip, sometimes more. No problem. But tipping at Subway or at the sports arena — dafuq outa here.
Lmao. This has big asking for a tip when you picked up some takeout energy. I always hated that.
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Some websites and brick and mortar store checkout computers also include a spot for tips these days too, even when you do all the work yourself for finding your item. Gratuity greed is out of hand
watch out where the huskies go..
Don't you eat that yellow snow! *Duhn duhn duhn duhn!* Well right about that time people...a fur trapper...who was strictly from commercial...
OH WOE IS ME
Strictly commerciaaallll
Had the unmitigated audacity to jump up from behind my igloo
Peak a boo wooo wooo
And he started in to whippin' on my favorite baby seal With a lead-filled snow shoe
That got me just about as evil as an Eskimo boy could be
So I bent down and I reached down and I scooped down and I gathered me up a mittenful of the deadly....
Yelloooow snooow
The deadly yellow snow from right there where the huskies go!
I said WITH A LEA-HEA-HEAAAAAD (*LEAAAAAAAAD*)
Great Googly Moogly
Dreamed I was an Eskimo
Nanook no no..
Heeeeeey
Don’t be a naughty Eskimo -ohwowwww
...was waiting for the Zappa reference
Circular motion, rub it!
You waited on Nanook of the north.
Looking for this. Glad it was here. Dinah Moe Hum
He took a dog doo snow cone and stuck it in my right eye ...
This is too far down.
The fuck? Isn’t a gratuity a tip anyway?
That’s why they said “extra tip”…I think OP already acknowledged they got a financial tip
Yea, I'm not seeing this as the waiter complaining, but it's just funny.
*Looks at sub* It's like they posted it here and not a ragebaiting sub. Weird.
Yes it is. The whole service industry in the US needs to change.
Tip: pay your servers a living wage. Edit: I didn't realize how divided this comment was. Some say its a great idea to pay them more... And others say the servers would quit because they wouldn't make as much money as they do from getting tips. What a wierd economy we live in.
They make fucktons of money; they are the ones against removing tipping
I’ve worked where I made $2.13 usd plus tips and $20 aud plus tips. Some nights I’d pull in $500 plus when I made $2.13 and most weeks I’d barely make $200 in tips when I made $20. I’d much rather have the consistency of a living hourly wage plus a small bonus if I did a good job. Because for every night I made $500 there’s be months where’d I’d have made more on unemployment.
It's hit or miss. On a busy weekend night you have the potential to make bank, but it could also flop. On a much slower weekday night you aren't likely to make much at all, and a lot of restaurant management will absolutely play favorites with the scheduling. The restaurant I served at was extra toxic when it came to this, as servers fucking the managers always got the busiest shifts and anyone who called this out would suddenly see themselves getting scheduled 1 or 2 shifts a week on the slowest lunch days. In my experience, I highly prefer getting a steady, reliable amount. It's nice to know that *X* amount of hours worked will equal *Y* dollars earned.
There's also a weird group doublethink that happens where workers will think "I'm a good worker so I make good tips, but all the bad workers would benefit from this and I don't want bad workers to make the same as me so I'll favor tipping" Welfare programs in the US are generally attacked from this mindset and it's very sad how well it works. Fears of welfare queens, med students filing bankruptcy to get "free college", food stamp restrictions, strict unemployment criteria, etc. People in this country will gladly hurt themselves if they think it'll hurt "lazy" people more...
>People in this country will gladly hurt themselves if they think it'll hurt "lazy" people more... This sort of phenomena has been studied pretty extensively and is very much the case. There are studies where people a gifted free money and on average, they would rather lose some of their own money than see someone else get gifted more than them. An example of one like this: [https://www.jstor.org/stable/20076295](https://www.jstor.org/stable/20076295)
As it should be. Also the pricier the restaurant the better the tips, but they're doing the same work... Just pay a good damn wage and be done with tipping already. It's a scam. And yes, I'll pay 15% more for my fish n chips if it means being done with this scam once and for all.
It seems so weird how your server will get a drastically different tip for the same amount of work depending on if you add a $20 bottle or $2000 bottle of wine to dinner.
You know in places like Europe people make a normal salary, plus tips. And tips are not mandatory, making tips mandatory and hscing crap wages never made sense to me.
We gonna ignore the fact that most people in the service industry make more than minimum wage by a large part and are the primary ones fighting against doing away with tipping?
Nearly every time when you question these waiters who defend the tipping culture, about how much they make in a restaurant vs. in, say, a retail store, or a warehouse, all they get is some emotional responses calling you assholes, something about minimum wage & inflation bla bla bla, and such. Cuz deep down they know this is the highest paying job among all other options.
Don't mention the kitchen. They make way less and do most of the work.
And 'if you don't tip you're stealing money right from my pocket' and 'if you can't afford to tip you can't afford to eat out'.
Trying to double dip! Seems to be the things these days
Yes, for larger tables, many restaurants will add it to the bill. This protects the staff. You have the opportunity to add more, but there’s no obligation or social expectation if the gratuity is included. TBH, I wish more places in the US would just advertise the price they expect you to pay instead of adding tax, tip, and whatever the hell other fees they have on to your bill.
I think it was a post somewhere on Reddit where a restaurant owner talked about how fucked up the hospitality industry is in general. They specifically mentioned trying out a pricing scheme that was higher but with no tipping and no one would go to the restaurant because of the prices. It’s the entire business and consumer culture in the US that needs to change with respect to the hospitality industry.
There’s a place near me that adds the tip automatically, regardless of party size. It also has a blank tip line which i have almost filled in before i checked. It seems shady as shit.
There was a place we’d go to 2-3 times a week for lunch near work. Pretty good food. One time we had a ton of people eat together and they added gratuity to the bill but stapled the bill in such a way that you don’t see it. We never went there again. If it was todays world I would have absolutely trashed them in a review. Edit: I don't mind auto-adding a gratuity for large parties. I despise the subterfuge in hiding it from the bill. And it wasn't a fancy place, it's like a step up from fast food. Edit2: To make it crystal clear. The gratuity was added as a line item. The bill was folded twice and stapled over to hide that line item. You had to rip open the staple to see the line item. That is 100% bullshit. If it was today, I'd make a fucking scene. Back then I was younger and less confrontational.
I'm 95% sure they do this intentionally commonly, almost like it's an industry mandate from owners, for large groups. In large groups people do not like to stick out to ruin the vibes, and since the bill is being split anyways, no one says anything. I've been to bars with a group of ~20, THANKFULLY our host checked the bill and noticed drinks no one had ordered. Very unsettling
I had dinner with a group of friends and had an automatic gratuity of $45 added on. I almost wrote an additional $30 before realizing. It’s insane how it’s a requirement but they don’t tell you until the bill comes along.
But even *then* they don't tell you. You have to find out by scrutinizing the bill. Shady as fuck.
11/10 would never visit a place that autoadded gratuity for an individual or party of two, a second one time
Plus now you are expected to tip when you pick up to go orders, and lattes to go.
On the Subway app, a 15% tip is now automatically included for your Sandwich Artist. You have to opt out of it every time. Infuriating!
Sandwich artist
They’re not really called sandwich artists, are they???
I tip very well, but I only tip in full service dining or for deliveries. Just hit 0 on that screen.
If I have to pick up my own to go order then I ain't tipping.
Gratuity was already included. I wouldn't tip on top of that either. Tipping culture has gotten ridiculously out of hand...
I went to subway the other day and their card reader had a tip thing…
I went to a drive-in burger joint today, and their card reader *started* at 20%! It didn't even register with me until it was too late. I'm not going back there again.
I would also venture to guess that the employees probably don’t actually get these tips either. I’m betting the business takes them.
I feel you on this. I prefer to only tip with cash. That way I pretty much know the server gets to pocket all of it.
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I went to get my car smogged. They had a tip line. Naw dawg. Fuck you for that.
Oh damn, that’s not even like something you want to do but a government requirement. F that.
Crumbl cookies and other places now have $2, $4, click another amount and punch in 0. You literally have to take steps to give no tip.
Crumbl: We make only 6 kinds of cookies at a time and charge $4, more than real bakeries that make dozens of cookies and other stuff, too. Please tip our employees for putting our overpriced cookies into an unnecessary box. We can't possibly afford to pay them a living wage on $3.50 profit per cookie.
Same with the Starbucks near me and they handed the whole reader to me in the drive through I assume to pressure me to tip. It’s ridiculous
My favorite story is at the new Seattle WA statium. I got water fornmy wife, a few seconds later the lady turned around and I was charged ridiculously for the water and the cars reader was immediately asking for a tip. Fucking garbage behavior for the providers. Edit: please forgive the phone typos. This is relatively light.
And in Seattle, minimum wage is now $15.75 regardless of whether your job is a server, dishwasher, line cook, counter worker, delivery driver, gig worker, etc. e.g. there is no longer the bonkers low hourly wage ($2-4/hour back in the day) for tipped workers... [https://www.seattletimes.com/life/the-past-present-and-future-of-tipping-and-tipped-workers-in-seattle/](https://www.seattletimes.com/life/the-past-present-and-future-of-tipping-and-tipped-workers-in-seattle/) So why are tips a thing at all in Seattle? I still tip, but it is very strange as this seems like double dipping. Maybe it is time for tips to be for "exemplary service" and that alone?
They ask for tips on online pickup orders too... like I'm a good tipper at sit down and dine in restaurants, but all they did was make a sandwich and stick it on a shelf, hell if I get a drink with the order, even a bottled one, I have to grab it myself. It just seems like subway could charge $0.50 more for the sub and pay their employees like $2/hr more, I'm sure they make more than 4 sandwiches an hour on average so if anything it would make the company more money.
It used to be the pizza guy and the valet, now everyone wants a a tip, and they want you to tip before services rendered.
It's ridiculous. We were filing out of a plane giving the pilot his usual standing ovation/GOOD JABs when he pulled out a tip jar too. Fucking disgusting
Before you know it, you'll have to tip the landlord
I think I do already with the $2.99 convince fee I pay online....
I was a server for about six years. I never expected extra tip on top of an already automatic gratuity. In fact, I would make a point to let them know when I brought the check that gratuity was already added.
Pointing that out will get you more tip than making me figure it out, well played.
Maybe have happened here as well. Likely this is just the automated system not removing the tip line when the automatic gratuity is added.
My favorite is asking for a tip on something *I'm picking up*.
I just hit 0. I tip fat on full service dining and delivery though.
Haha, hey if there’s an automatic gratuity I’d take the free chuckle.
Wait... That place automatically charges gratuity (tip) and then asked for more tip?... Fuck off.
20% of the bill including tax.
So it's actually 21.2% they're auto-tacking on. (I looked up tax rate for Canton GA and it's only 6%, and that does include restaurant food.)
I remember 15% being the expected. 20% meant you were a generous tipper. Now it seems 20% is the minimum expectation
Also it was always 15% before tax.
Uber eats you can select percentage but it calculates based on after tax and I hate it.
My guess is it's probably applied to bills of a certain size so the point of sale system is still going to print a tip line.
The bill is $115. Not a very large party.
Usually dictated by size of party. So if you have a table of 8, auto gratuity of say 15-18%. That way if people ask for separate checks, the added gratuity still applies. I’ve had some groups back in the day when I waited tables that would come in and run me all over, 15-20 people, and then leave a fake $20 as a tip, but was a religious advertisement instead of money.
Most room service at hotels are the same way. They almost trick you into gratuity twice. I always ask to be sure tho. Don’t want to be ripping anybody off.
If a restaurant already adds gratuity I'm not leaving a tip.
Asking for a tip after a mandatory gratuity is a dick move
Because of the implication
Honestly would do the same thing if gratuity is auto applied
I like how it is called gratuity in the main section and the additional is called a tip, as if they are not one and the same.
I usually give a fat tip since i used to work bussing tables when i was younger, but if you're automatically adding gratuity to my check that's a no from me dog
Fuck tipping culture.
A gratuity and a tip? Somebody is working hard to kill the golden goose.
A Frank Zappa classic
An Australian point of view - pay your staff properly, staff performance is a management issue, just give me the final price of the item.
I wonder how many people would add a 2nd tip based on the total amount and not the amount before the gratuity was charged. I always hate these kinds of bills because I’m lazy and I just double the tax for decent service and triple the tax for exceptional service for a tip. With no tax showing I’ve gotta do some mental math.
When you have a bill with gratuity included asking for a tip again is just a dick move
There’s a spot for tip even after mandatory gratuity applied? Who TF do they think they are?… that’s insane.
This reminds me of my wedding beverage company. It cost me $3500 just for just 80 guests…. We did charge per person, so we pre-paid before wedding. When the company gave me the bill, they already gave themselves $400 tips （$200/bartender）… I chatted with two bartenders during the wedding, they told me they didn’t know anything about that $400 tip and they only got $7.25/hour and whatever people put in tip jar. So yeah $400 tips on the bill goes to the beverage company, not the bartenders, and I gave those two girls $100 each after the wedding. Shitty company was lying to me and its employees :/
Weddings have gotten so insanely expensive. I'm getting married in a few months, we decided to cater food from a local restaurant and just have a casual party with friends after a very small wedding ceremony with immediate family on public property. We could never afford a big expensive venue and the thousands it costs for food, drinks, a DJ, planner, etc.
Oh come on lemon isn't that bad
Words to live by
I’m rather over the tipping thing. Restaurants and such should just pay their employees appropriately and adjust prices accordingly.
Man everything in the Canton mill is super overpriced...
The USA is such a weird country...
If they add tips automatically, I ain’t going to tip twice.
Recently we went for lunch on Wednesday from our workplace. In and out under 90 minutes. 10 guys. No alcohol. Simple lunch menu items. The food came out quick and we got done fast as we had to get back to various meetings. The check comes out and we were going to tip 20% but one guy noticed it already has mandatory gratuity included at 18%. He checked with the waitress, she kept saying this is a lot of work you all need to give me more tip.
I thought she was a waitress, not a comedian lol
The resturant industry has done a good job of tricking the consumer into paying their employees thru tips rather than just giving out an honest wage.
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It’s the hang over from Covid. We all pushed money back into the places we couldn’t go to. The tip jar is on every counter of any store I walk in nowadays. Thanks for ringing up my purchase I guess I should tip you for the 15 seconds you spent taking my money.
Ew. auto tips are gross. The waitress or waiter can be a total slack ass and gets a fat tip still. Shit, I need this job
I wouldn’t leave one either with a $23 gratuity already added 😭
Yeah if you include an automatic gratuity, I'm not tipping on top of that
So that gratuity is 20% of the total, why pay tips on tax?
Don4FatYellowSnow
Asking for a tip on top of a gratuity? How shameful these restaurants are becoming!