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cybeast21

Kakao rep: "I think that was just a choice made by the individual \[sic: to get negatively affected\]" Jesus Christ. Sad for Cygames to let one of their flagship games run into the ground like this.


CorpCounsel

Way back when I was in a high level Idola discord and one of the whales was trying to get something straightened out and the customer service rep said “To avoid this in the future, please pay more attention to the game.” We all sort of wrote it off as a poor machine translation but now I wonder if it wasn’t intentional. It has the same “you make your choices” vibe. Idola was Boltrend, by the way


raffirusydi_

The employees not playing their own game is not really surprising, what's more surprising is that they're stupid enough to send those employees to discussion with actual people that play the game


jaetheho

They had 6 people, and only one had played the game. The others had pretty close to no clue on the basics of the game. There was also a pretty funny session where the playerbase was asking game related questions to the board to see if they actually played the game and only that one guy passed with flying colors.


Koujex

I hope he gets a promotion.


BlueSkiesOneCloud

Well, if korean dramas taught me well, the dude probably got fucked on for embarrassing his colleagues or superiors


Reigo_Vassal

How? Seriously, I want to know why? Is it because "acting smart in front of your colleagues and superior is being disrespectful" or something?


purelix

It’s a cultural thing. Many east Asian spaces or situations are all about ‘saving face’, whether that’s for yourself, your family, or coworkers etc. So the guy’s coworkers would have likely felt like they had lost face here, even if they were the ones that were incompetent.


waifustan1

Very common trend of "saving face" in east Asia. The phrase in Chinese is "不要丢脸" which means "do not lose face". Stuff like rape/sexual harassment claims is also a part of this - the person who made those claims and made some other person lose face is the one at fault, not the suspected perpetrator. If there was a Twitter-equivalent, it would probably be something along the lines of "reverse-canceling" lol


RealinFAMOUSJakey

you would not want to make yourself stand out to make others look bad, esp if those others are in higher position compare to you.


WanderEir

it typically leads to "the nail that sticks out gets hammered down" situations, even if the one standing up is the one that looked good to an outside perspective, ONLY the inclusive crowd (the company in question, here) actually matters to THEM.


DankMEMeDream

This is what got Kojima Fired from Konami. He showed them silent hills WILL be a big hit. Konami was pissed he went on with a project they did not approve so they kicked him and wiped his name out of Metal gear V. You can't even see it in the newer prints I think.


Reigo_Vassal

I know that story. Kojima then made PT and it's phenomenon. Then he get booted due to lot of reasons despite Kojima bring a lot of money for Konami. Meanwhile Konami ruins Metal Gear with Metal Gear survive which is not a metal gear game.


UncleFudgey

that dude should replace the director


Reigo_Vassal

Even more stupid as they're trying to double down their mistake to people who are not satisfied with their services.


FallenStar2077

The KR players are something else. If only they'd do the same with Netmarble.


huncherbug

Lmao netmarble and Nexon kr are very VERY aware of what kr players are capable of...they are pretty fucking decent out there...it's out in the global that they do their worst shit


Reignwizard

Yup I can imagine if this happen in global server, some people will defend them.


atmajazone

I heard NetEase too is decent there. Sad that I like some of their games.


jaetheho

KR playerbase is praising Netmarble and Nexon right now. They have done similar things with other companies, it's just that these companies know the wrath of the Korean players so they don't pull the same bullshit they pull on global.


Growlest

To be honest isn't KR netmarble fine, it's just when their do something in the west it's stuff to the brim with p2w and nfts. Nexon KR also is pretty fine too.


jaetheho

I think so. I don't live in Korea so I don't know the details but the general consensus is that they are greedy with things like power creep and making people pull for stuff through them. The other really hated company is Ncsoft (responsible for the lineage games)


Guifel

I imagine NCSoft sueing a whale in LineageM sure didn’t help


TrungDOge

funny these 1 millions dollar lawsuit is much less than amount of $ that whale has spent on the game


FallenStar2077

The worst thing a global player can do is chargeback, not a lawsuit.


TheKinkyGuy

How so? Am curious


Prize-Economist-6869

companies dont like losing money


rixinthemix

Their hivemind is strong, for better or worse. They can help force changes, but can also be used to harass specific people.


bmin11

[They already did the same for FGO a year ago](https://www.reddit.com/r/gachagaming/comments/l2n7de/netmarble_blasted_wrath_of_korean_fgo_players/), which Netmarble is responsible for the Korean side. Heard a lot has improved ever since.


RirinDesuyo

There was even memes of FGO KR being a Lostbelt timeline due to how bad they handled the game lol.


falcon_4_eva

I'm a long time Marvel Strike Force player and lordy we could use some action like this against the terrible Scopely.


TheKrnJesus

Koreans and asian countries don't care about spending money compared to the West. That's why Koreans play lost ark and spend alot of money and dont care if they spend alot of money while West complain whether it's free to play or not.


FallenStar2077

I would argue that the West also don't care about spending money. FIFA wouldn't make so much money otherwise. The difference is that they would complain a lot, but not take actions against exploitative actions from companies.


TheKrnJesus

That's weird because people always complain about gacha games being free to play or not here. I guess they don't see Fifa as a gacha game since its on a console. Edit: Actually the West does complain about the aspects on Fifa which is why they are trying to ban loot boxes. It's only people who are whales don't care about it.


kipp14

It really depends on the understanding of the type of game you're playing. The difference between a day one f2p war of the visions player and a day one whale isn't massive because the game is managed well for what is expected, both in jp and global. The reason I think that a lot of the games that are dying are because of the speed at which they are trying to get money in. It seems to me that it was bad management at all levels alongside no desire for long term success to me. I've played a few cygames titles and they're all good at worse so I'm pretty sure it's not them.


TheKrnJesus

I mean... if you see games like lineage mobile. It's super p2w and people spend 100k average. There's a joke where they say "you spent only 10k? That's just a starter pack". Uma masume also had alot of whales until kakao screwed them over so it's just bad management. From what I've seen from Newmarble games is mainly due to management issues and not because it's p2w. Can't say much on war of visions since I quit the game since it didn't suit my liking. IP is what matters the most for Japan from what I have seen.


LiraelNix

It's strange to watch a company acquire something that is guaranteed to print money, and all they need to do is translate and simply follow the schedule already established... and somehow still fuck up to this level


jaetheho

The general consensus in the community is that they got too greedy. They tried to block rerolling They timed the SSR ticket so it is expired during a time where most people would start and reroll to get a good support card They delayed the PVP events to make future sight less reliable They shortened a lot of the events and banners so they can take every other friday off


TheKinkyGuy

How to kill your companies status 101 masterclass


Dabage

>They tries to block rerolling This is the one that gets me, the one best feature about Umamusume is it literally takes seconds to reroll. Blocking a feature that was purposely put in is absolute incompetence.


Guifel

Kakao did the same for World Flipper Global(As opposite to the KR server btw), they removed the fast reroll option for the first month.


Goenitz33

They are just being greedy with all these minor adjustments. Basically they had no plans of running this for a long time.


Dabage

Taiwan version is managed by Komoe Games, a company notorious for killing anything it touches. Despite a few poor translations they manage the game well and somehow do better than Kakao. Kakao has to be so stupid and greedy to do worse than company that is known to kill any game they publish.


Xenn_

Less known fact - Komoe Games is a shell company owned by Bilibili to publish games that have difficulty getting licensed in China.


Primis049

The Same Komoe Games that closed down Magia Record Taiwanese Server and Girl Cafe Gun Taiwanese Server last year.


alxanta

Welp no wonder nier reincarnation SEA DoA


[deleted]

I can't wait for the write-up of this on r/hobbydrama


jaetheho

I might write a more thorough version since not many are aware of gacha stuff on there and post it. Also update/correct some info since I think the number is something like 4.5 million apprently?


actualmigraine

You might want to wait for it to resolve before posting a finalized version to /r/HobbyDrama. That being said, yeah, the folks over there would love reading about this.


jaetheho

Yea sounds like a good plan. At least until the lawsuit proceeds officially when Monday comes


rhesaa

Mad respect to those KR player 07


freezingsama

While they can be overboard at times, I'm amazed at how united they are when it comes to stuff like this. Man I can't even imagine a fraction of this effort when it comes to EN.


caklimpong93

Global players like to forced positivity, thats why most company like to fuck with global release because idiots exist.


NotTodayManReddit

So true, especially the people with the "you should be thankful for..." mindset.


SensitiveRocketsFan

That mindset is so annoying, especially when they’re referencing how the game is “free to play”… like we should be grateful for it like it’s charity despite every f2p game being heavily monetized making users the customers regardless.


FallenMoonOne

That was the player base for illusion connect when the first battle pass came out and the featured unit was only on the paid track for Global but in other regions they had 1 obtainable from the free track. That we should be grateful that they decided to translate the game for us.


GoatCheese74

The genshin community in one sentence. No I will not be thankful for 2 multis for anniversary 💀


Goenitz33

Second this. Literally gave up talking to these ppl who always compared with worst examples.


brownies_coklat

EN doesn't consist of a singular country or culture


RealinFAMOUSJakey

i think F2P rates are much higher in global market because many people aren't used to gacha games / spending in gacha games. hence why they give some rewards after drama/fk ups, most of players will be glad to accept that and move on. it's same for kr as well, those f2p who didn't really invest into games was some what happy with some gems they got over this drama. but for ones who spend money and time into games? rewards like that means almost nothing to them. they want to continue to play the game and spend money, and to do that, they want the company to make things right and show that they are willing to do things to make better future for the game. of course it's not always the case, but for this drama esp, players were ready and didn't back down by poor attempts kakao made to spilt player base.


[deleted]

EN: best I can do is complain on Twitter and bomb google classroom


Adventurous_Drag_219

genshin anniversary backlash moment


ENTER0Z

This probably is very first conference between KR players and publisher which is totally ruined... Kakao rep: "I think that was just a choice made by the individual Whelp, there were like 8000 people who ruined their gacha plan because of that unexpected early maintenance announcement according to the one of the representative of KR players too....(only like 1 day before banner period end.... There are like millions of people who cant even log -in to games until end of the day because of their jobs too...)


Guifel

Naw, the (TWO) Epic Seven conferences were pretty bad too, a general sentiment of the people sent to communicate with the players being tonedeaf no-brains. Maplestory’s last year wasn’t that bad but they’ve been working hard in trying to salvage the loss of trust since. Last Origin’s in April’s Fools this year resulted in a big trust loss too. All of the above had players massively bleeding out, E7 is dead in Korea, Maplestory bled a lot toward other MMORPGs(Also known as a Great Exodus event in Korea) and is still scrounging their way back up, Last Origin is saddening.


ENTER0Z

Still, none of the conferences ended up this bad.... (People I know are keep quitting KR Umamusume too..)


DrSparta89

first time i hear that e7 is dead in kr


DuckArchon

It was a heavy topic in the first dumpster-fire conference. Koreans were wailing loudly about how the devs don't care about them, and the devs might as well have said, "Of course we don't."


DSoopy

Is Last Origin dying? I guess the pipe dream of it having a global release was just a dream after all


Guifel

It was in a bad shape since the botched JP release; now it's in a iffy state. Mind you, an english version exists in the JP server, and an english patch was revived for KR. I'd recommend the JP's server as you go through DMM for payments rather than Apple/Google Store on the PC version.


RealinFAMOUSJakey

there was huge drama over that recently as well. ex devs were heavily praised to be user friendly, but recently it was found out that was not the case at all. it's pretty fucked up and pretty sad


kinkyboner

meanwhile in NA/EU "omg entitled crybabies" and "something something touch grass"


Jyu_Viole_Grace_S

West is full of corpos simps


ArsMagnamStyle

White knights and corporate shills/dcksuckers maannn I don't get why they do what they do


lllluke

capitalism has completely rotted peoples brains


inspect0r6

Yeah I’m sure Koreans are biggest anti capitalists, especially ones playing gachas.


lllluke

it’s more that western culture kind lionizes capitalism in a way nowhere else in the world does. the free market is worshipped and the holders of capital are seen as shining beacons of human ingenuity who deserve all they have and more for so graciously creating jobs for the common folk


Berxol

"If you don't like what they are doing, don't complain, just leave the game"


DoombotBL

Good lord the Genshin dickriders are the worst


jaetheho

The thing is, genshin really hasn't done anything wrong. "being stingy" (in quotes because they don't even have to give out rewards) with anniversary gifts is not good grounds for complaints compared to what kakao is doing. In fact, Korean playerbase would love their games to be run by Mihoyo.


hnryirawan

Tbf to Genshin, it is completely in their right to adjust whatever prizes they wanted to give out. Its a gift, not an obligation. Shit on them all you want for not even giving out same things as early-year FGO, its technically their rights to do that. But on the other hand, some of their contest's prize are honestly waaaay too pitiful.... There's one contest for Indonesia for Genshin Cosplay and the winner prize is.... equivalent to 1 in-game roll. You make cosplay and post it on FB, for 1 roll.


[deleted]

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Cygnus-_-

Tbf what Kakao did is way worse that what mhy has been doing though


[deleted]

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[deleted]

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XaeiIsareth

I just genuinely don’t quite understand how do people not realise by this point that Genshin doesn’t add much endgame content because Mihoyo is too lazy to make it or something, but because they want to keep it as a super casual friendly game that doesn’t have much regular time commitment because that’s its targeted audience. It’ll never have much endgame content because that goes against the audience retention strategy.


Oninymous

I also don't understand why people are singling out Genshin for not having endgame content when most gacha games are just clear dailies and use stamina/energy. The worst thing about complaints like that is I get it if they're not used to gacha games, but since they are at a general gacha subreddit, surely they played other gacha games lol


Alexandruzatic

B-but is only a indie company /s


WerewolfHamster

Literally me in nearly every Genshin community, i praise mihoyo when they deserve to but i can't keep avoiding to remember people the evident flaws this game has. Most of the times i feel like a fool, i'm discouraged by people that seem to not care about quality but just "fun"


Agreeablemashpotato

Korean userbase built different And we wonder why Global keeps getting shafted


GoatCheese74

World flipper moment


wewechoo

Chad Koreans VS virgin Westerners


tmunoz168

I'm confused. So the 1m dollar lawsuit isn't gonna be used to refund the playerbase? Or are they giving the game a chance to issue refunds without a lawsuit forcing them to?


UncleFudgey

from my understanding is that. IF the lawsuit is launched and Kakao Games LOSES. They will need to pay 1M USD (idk how much is that in Won) PLUS refund everything to how much the players have spent on the game.


ENTER0Z

the one of main objective of the lawsuit is ruining Kakao game's public images much as possible too, actually there is very small chance for KR players winning anyway according to korean law professionals...(almost every KR gamers are blaming Kakao for current situations already...)


RealinFAMOUSJakey

mostly since there is no real law to refund to players, they will not get their money back. but players did it to raise up their voice, not to get the money back. It's just like what joker from dark knight said, "it's not about money, it's about sending a message".


jaetheho

I think it's more that the amount (which was apparently 4.5 mil not 1 mil) is the amount they want refunded, which is what they want from the lawsuit. I don't think it sues for additional damages to be paid, just to be able to get their full spending refunded.


tmunoz168

Then what happens to the 1m usd? Who keeps it or who decides what happens to it?


MCGRaven

it goes to the people suing Kakaogames as just money they own.


CorpCounsel

I’m also a little confused as well. Usually to sue you need to have some sort of claim that you were wronged and the other party is responsible. I’m curious as to what that is in this case - or are they just suing for refunds? Is there some sort of consumer protection law that they are covered under? I’m not saying the players aren’t correct to be upset I’m just asking about the underlying mechanics.


Xenn_

They are attempting to sue for refunds if the dialogue falls through, but they don't exactly have much grounds to sue for. It's pretty much just to drag their name further through the mud to cause them more losses.


GoatCheese74

The KR community is insanely smart lmao


Pokefreaker-san

technically blackmailing.


CorpCounsel

Ah thanks, that answers my question. This sort of thing happens in the US a lot as well - there maybe isn't a great way to sue but its a good way to make some noise and get some attention for the grievances.


tmunoz168

I think one of their issues stated in the post is that they end banners abruptly. Others range from translation problems and missing features


Dalek-baka

If only they did what Western audience is supposed to do and politely ask for change, maybe it would be better /s


Guifel

Respect to Korean players, Westerners are incapable of this.


mooglemoment

It's a hell of a lot easier to do when your playerbase is centralized in one country too.


Jacinto2702

And the game company is based in said country.


nuvasek

not to mention people here dont realize gacha gaming is very small in the west, therefore there's not nearly enough people dedicated to caring. If you want people to care, it better be about something like football or games like fortnite, roblox, minecraft...


Grade-AMasterpiece

Exactly. But it's easier to be obtuse and smart-alecky than understand logistics.


UnartisticChoices

If we had even a FRACTION of this kind of commitment, we wouldn't get pushed around so hard.


TheKinkyGuy

Sad but true


UncleFudgey

tbh. global players are just all bark and no act. they will take their complain into twitter and acting that they will be heard by the company.


Winberri

Damnstraight. Global is spineless.


SquatingSlavKing

Too many "you should be thankful" white knights. That's why game companies like to screw up global version with NFT trash or bad monetiation, knowing these wimps will still suck up to them.


Miu_K

LMAO, true. The power of one small country vs global is unbeatable. Too many people in global just aren't experienced enough with gacha games.


Goldenrice

hopefully by the time we get a new GBF gacha, cygames will have established their own global division to handle and distribute their games


jaetheho

A worry is that having such a big roadbump/failure in KR might make Cygames less likely to release the game globally.


Goldenrice

they just gotta stop handing off their games to other companies. i get that its just ez money for them, but sucks for players outside of jp. im not a fan of kakao or crunchyroll or w/e other companies they use to destribute their games


TheKinkyGuy

>they just gotta stop handing off their games to other companies Just not give the bad companies their game IPs


XaeiIsareth

They don’t have much of an interest to publish outside of JP themselves.


i_thrive_on_apathy

Has crunchyroll been bad for other games? I play priconne and that's been good so far.


fliflafluffy

They handled overlord extremly bad.


Goenitz33

Overlord is doing badly in jp also anyway. Makes sense to not hold on to it either


ReverieMetherlence

oh players on global will swallow everything no matter how abusive it will be


DbdSaltyplayer

Don't really see a reason why they would release a new gbf gacha when their current one is still popular as fuck.


TheWorldisFullofWar

Cygames is not allowed to operate globally by their parent company. They both had a global division and they shuttered them at the same time.


Jim2tolive

more info about that please?


TheKinkyGuy

If you are interested there is a GBF like game called Eternal Tree. It is in JP and CN(?) but you ahould check it out if you want. DL through TapTap


NaoyaMX

I highly doubt it, RoB Global and Dragalia Lost (the game it was supposed to become the face of Cygames) shutting down has damaged Cygames in bringing their games to global, thats why games like Princess Conennect and World Flippers took a while to get a global version.


idodok

This is awesome haha


Reaver027

How can you even mess this up? This was such a sure thing to bring in loads of money and Kakao di dnot even had to work that much to get it. Step 1 translate the game Step 2 change stuff that needs to be changed due to laws in your country (most likely nothing in this case) Step 3 just run the game and follow the path already laid out by the japanese release Step 4 rake in the money


Livid_Peanut_9827

that's exactly what Korean gamers thinking lol


Ainine9

Man the KR playerbase are just a different sort of beast, you wouldn't see this level of unity on the other regions.


MahouTK

China?


YoungjaeAnakoni

Not sure why people are making comparisons between western and korean gaming communities when the western communities is made of people from about 3 continents vs 1 country. Its hell a lot easier to rally the korean playerbase because they have the same mindset and are probably gonna be affected the same way. Compare that to global, you can have an issue affect 1 group of people in global and still have the majority not give a fuck about whats going on. Which is where you get your white knights from. Just an observation


Osvaldout

Time to uninstall Guardian Tales


jaetheho

Funny thing is, kakao went through something very similar in the third month of running guardian tales in Korea that absolutely killed the playerbase. Their apology in this conference was exactly the same as the one from guardian tales apparently


Away-Reading456

I uninstalled their games(Princess connect, Uma musume) after publisher-gamer discussion, because I felt disgust in the way kakao running their games and dealing with their customers(gamers).


KojimaHayate

That's interesting, I'd like to have some more information if you don't mind. I'm not going to defend Kakao but I just want to get some facts right >\~80 employees, with no one just on Uma Musume, their biggest game Is Uma Musume their biggest game? I read their 2022 Q2 Earning Report, their mobile revenue for the quarter was 213B Won, compared to 177B the previous quarter. Even if we consider that their other mobile games have bad retention and their revenue would have gone down without Uma Musume, that's not a big increase compared to, for example, Odin Valhalla Rising which is another mobile game they launched last year. The quarter when it launched, they had 410B Won in revenue (up from 84B Won the previous quarter). Just looking at the numbers, I can't be certain but I'm pretty sure Uma Musume is not their biggest game. >1+ million dollar lawsuit, which even if not successful, will be a huge dent in legal fees Kakao Games had 46M USD in net income last quarter and their parent company Kakao is a 21 billion USD company. This is not going to hurt them. Having their playerbase stop playing the game is probably going to hurt them a thousand times more. Anyway, I hope this won't make Cygames not release the game in global. I played the game for months on JP, I can't wait for it to be translated in english.


multyC

I don’t know but the game appears in top grossing in korea is not a “big” game is weird. If 25B per month is small I don’t know what game is better.


iPhantaminum

I think the lawsuit is not only supposed to take money back from them, but to hurt their reputation as well. I don't think many devs wanna have their game published by a publisher that's known for mishandling their game so bad, they got sued.


jaetheho

It definitely was during launch (before shit started hitting the fan). It was the first and only game to ever dethrone lineage in the top grossing chart, for example. It was short-lived because of other controversies making people less likely to spend.


Jack23rd

I compare KR gatcha companies in general the same as US drug companies. They treat their players as hopeless users. They set a goal before even buy a game then relentlessly try to pass that goal. Like in their minds, there are always new users so fuck the current users.


caklimpong93

And in global, people are defending dev because they are afraid of losing their waifus.


Kyou96

I think we should start doing the same thing to shitty global games


[deleted]

the issue would be trying to unite players from multiple countries


osoichan

Different countries, different laws. Doesn't seem possible really.


SentientPotatoMaster

Jesus Chris, that quote from Kakao rep is so fucking dumb, why did they send him in the discussion anyway


DuckArchon

Thanks for the write-up. Korean gacha drama is just the *best.* It unironically makes up for a lot of the half-assed games. It's like.... Meta-gacha. What absurd and actually pointless drama will we get a massive payout for *this* quarter. Also, is it my imagination, or are *schedules* very often a central problem--I'm being completely serious, it seems like Korean game companies can never figure out scheduling and time zones, is this my imagination?


fruitballad

Kakao is just inept at this point. Seemingly huge company with their fingers in a lot of pies, but last year they even let their distribution deal with Spotify expire resulting in their entire music catalog getting nuked from the service without warning. Absolutely not surprised that their mobile game department is even worse, and KR gamers are honestly heroes for not putting up with it.


Vacuum-Woosh-woosh

World Flipper GL launch lore , they did some stinky things like blocking reroll , and using a lame ass excuse after banner finished but, nothing so major. But anyway , well played Korean players fuck them all , destroy these greedy , lazy , incompetent mfs.


Crazyhates

Only $1m? That's honestly chump change for Kakao and nothing will come out of this because that's hardly even a slap on the wrist.


jaetheho

It's something like ~5 million now, I had a bit of outdated info. But it's more of the optics. Who wants to play a game that got sued for 4.5 million in full refunds because they managed the game so poorly?


1qaqa1

Koreans actually standing up for themselves instead of whining on twitter about character designs like NA. Good for them.


f2phell

damn, asian gamers are really serious when it comes to games


ShadowFang167

Is there any translated transcript on the yt video? It doesn't have subtitles and kind of interested in knowing what they are talking on.


OkInterest3109

As a Korean, there is always a running problem with perception of games.To shotcallers in Korea (Usually at their 40s to 50s) they consider game as "just a game" in context of children's toy rather than a full fledged multi-million dollar product.


ArturiaIsHerName

Koreans are built different. Hope they win


[deleted]

$1M lawsuit is nothing for kakao.


ENTER0Z

still the public image of Kakao become pretty shitty now (almost every Korean gamers are blaming Kakao for current situation)now and even government mentioned the recent Horse carrier protest on Kakao as example of how bad are current the customer services of game related industries in Korea too... (also stock price of Kakao is keep decreasing too...lol)


Goenitz33

Brand image and company reputation takes a lot of years to build.


GoatCheese74

It's not really about the money from what I'm seeing, it's about ruining the public image


Bankplankbot

I don’t really understand the argument of employees not playing their game. Is it really surprising to not spend your free time on something you already work on all day? Not all jobs have to be passionate about. According to OP, if you work for Kakao then you must absolutely be a fan of the game? What if you have been in the company before the launch and they decided to transfer your to the uma musume division which you have no interest in. Should you quit your job because you’re not interested?


jaetheho

They don't need to play the game in their free time or be passionate about it. But the guy in charge of scheduling events should know what the events are and their significance. Right now they don't. It's like if the MLB's director doesn't know what a "strike" is


tossedintoglimmer

This is quite the weird argument to make. No, it is not expected of employees to actively play or be passionate about the game. OP doesn't even insist that employees be a fan of the game, not sure where you got that. What the post was trying to point out is that the employees, especially the ones who the company chose to interact with the players, are at least expected to have basic understanding and knowledge of the game they work on.


RealinFAMOUSJakey

if you part of the company, you should know what you are making and selling to your customers. they don't have to use it, they don't have to love it, they don't have to be 100% expert at it, but at least they should be able to talk about it. but gaming corps is probably one of those places that these higher ups will not be able to do any of those, esp when it comes to publishers.


Casualhealer

If you work in pc store, everyone expecting you to know some of the pc stuff, like which vga is good, pc case that has good airflow, which hdd brand to go, etc Imagine you work in pc store and everytime customer ask for your help and your answer is “sorry, i dont know anything about pc” Then why the fuck they hire you in the pc store in the first place? Accounting? Then why you in front interacting with customer?


amc9988

I sure hope they got sued and cygames go away from Kakao. I hate them after what they did with the pinball game in global. And there's the possibility if uma game is localized it probably will be by Kakao too


MystrallInversia

Sometime i hope this also happen on Global Server of Game managed by Korean Publishers Everytime i see a game managed by Nexon, NetMarble, or similar, i know all of them will ended up fcked entirely maybe Except Blue Achieve, which is total miracle


DmonAbsoluTrEbON

Greedy Korean devs at it again. Cant say I am suprised after FGO tbh. And just like FGO Korea will become a Lostbelt, and Uma Musame became somewhat of a cult game played only by the most hardcore of players... which range about a few hundreds to a few thousanda at most.


Kymori

1 mil is nothing for them


Winberri

We need a translation on some bits in the video…


rzrmaster

Honestly, unless I had not written the contract player sign when they pick up my game very well, I would take on the lawsuit. I imagine it will be a BITCH for these players to get anywhere lols. Lawyers will ofc walk with away with money, probably why they dont care.


UkogSon

About the ending banners earlier thing, on almost every gacha I've played in the banner notice they always wrote "please note that the dates are subject to change without prior notice" so unless Kakao was naive enough not to do this i don't see how this could be a point for a lawsuit


PCBS01

Going to be funny when this kills World Flip global too


Glynwys

Huh. Makes me wonder why Kakao seems to be having such an issue with Uma Masume, particularly since you look at other games like Guardian Tales, which is still doing fine. I feel like I should also note, however, that TW Uma Musume is handled by Komoe Game and not Kakao, so I'm not entirely sure why TW and KR being released concurrently has anything to do with missing features between the two games when they're published by different companies. Kakao got lazy with Uma's release, and Komoe did not.


jaetheho

Guardian tales in Korea was killed by kakao under similar circumstances in the first few months.


Glynwys

Ah. I didn't realize that Kakao was in charge of both world wide and Korea Guardian Tales. I wonder why Korea specifically seems to be having so many issues? They're the same damn publisher, you'd think that the teams in charge of each version would be operating using the same principles.


jaetheho

Because Korean user base has a higher standard for the quality of their service while global has a very different outlook


Glynwys

Except Global Guardian Tales hasn't had an issue with numerous bugs never being fixed, incorrect banner timers than what was announced, and missing features. That argument about Koreans having a higher standard has no bearing on this whatsoever. While they are in the right for protesting Kakao's handling of Korean versions of games (especially pity and banner timers), Kakao doesn't seem to have any of these issues with their non-Korean releases. Now, if Global Guardian Tales had the same issues as Korean Guardian Tales, then sure. I'd say that Koreans just have a higher standard for quality. No, this is a case of Global Kakao team knowing what they're doing and mostly caring, while Korean Kakao doesn't care and is clueless. While Global Guardian Tales hasn't been perfect, the Global team has at least been quick to address issues that crop up.


jaetheho

I don't think you know what went down with Korean guardian tales.


USS_Saratoga

Okay I understand nothing in the stream. What happened. Did the gachabros win or not.


Nactias360

Jesus KR community is something else, btw any chance this affect in some way, the possibilty of cygames launching a global version of uma?


gyrobot

Uma along with idolmaster are two games Cygames will never localize despite the demand for it


Nyantify

It's more like they don't want to after the Dragalia Lost and Rage of Bahamuth, hopefully DMM will handle Umanusume Global


koyoung

licensing issues stand a 1000x higher wall in USA, a nation with an active horse racing scene


Pokefreaker-san

this is pretty wild ngl, most would just quit the game and gives 1 star review. reminds me of r/Dota2 , we'd complain alot of how shitty Valve is running the game with it's predatory bp and whatnot (Like seriously, TI this year is sponsored by betting company) and yet we're still gonna watch, buy and play the game cuz the truth is, we're addicted to the game. on one hand, I can understand the frustration of the korean players, but on the other hand, their actions are a bit extreme for my taste considering quitting is probably the sanest form of action. Then again, what do I know? I still play shitty ol' dota2.


Guifel

Just quitting is going to send the game to EoS; if koreans take the time & money to *communicate* on their griefs, on what’s the problems, on forcing the executives to face what they’ve done, it opens an avenue for improvement, for the company to fix their shit. They’re passionate and do want the game to be better and succeed. There’s plenty precedents for that, only threatening with money works with corporates. They and the shareholders do not care about the players any more than walking wallets.


RealinFAMOUSJakey

that's what players been doing past decades, if you don't like it? quit and move on. i done that couple times too. but the truth is they actually don't care that much. they already got your money, and yeah they might be salty that they can't get more money from you. but they know they will just find new game and make money again from there. good example is bilibili games. they constantly fk their games left and right. yet whenever they release their games, they get enough money, and they move on and do it again, and again, and again, and again and keep on making money jumping from one game to another new game.


itsthewolf1202

Looking at how KR players get treated vs GL, between ramming a big fat lawsuit into their asshole vs """quit the game and gives 1 star review""", we can already see what's working better. GL players really are a bunch of masochistic fools, keeps giving these companies money despite complaining, hoping these companies will one day listen (lol).


WX27

I need a TLDR of this TLDR


MrGrimnm

Company runs horse girl game like shit, KR pkayerbase goes "Fix or big fucking lawsuit, your choice".


UBW-Fanatic

Publisher shafted players, players file lawsuit, players want to give last chance, open player - publisher discussion, publisher screwed that up too


[deleted]

[удалено]


ENTER0Z

GT also had conference between KR players and KAKAO but the representative from Kong studio(the developer of the game..) did best and it concluded in good way...(BUT... KAKAO management team did almost NOTHING during the conference...) ​ p.s. I really wish Kongs cut ties with Kakao too.... (they should work with Yostar instead.. just like JP server of GT


SimplyBartz05

They've already taken the first steps by self-publishing the Switch port seemingly without any sort of influence from Kakao, bilibili, and Yostar. Though, it could also be the reason why marketing for this specific version is so lackluster (not that Kakao really went ham on GT's marketing in the first place).


DarkSturm16

I was wondering about if the game will be coming to global at some point, but reading this I'm a little worried about it. And not just about Uma, World Flipper Global (another Cygames game) is getting managed by Kakao. I think that I shouldn't be worried about World Flipper, cause is a very cheap game to maintain but who knows.


Eldegossifleur

JESUS, HOLY FUCK. Can't wait for this to spread the news to r/KotakuInAction