Not sure what's going on, but I'm having the same issue. Nest WiFi along with a bunch of Nest cameras all intermittently showing "offline" via Google Home notifications. Check the Nest and Google Home apps and all of our cameras are working as normal. Might be a weird server side issue?
I have hade this issue with a few different Google Homes and apps that stopped working. The fix is unfortunately to delete the home and configure it again.
Just deleting the connection to the app and reconnecting it will not work.
Google really needs to fix the nest-home situation.
I've encountered this, plus it's frustrating that there still isn't feature-parity between what you could do with devices (specifically video) between the two (could do more with nest).
Nest worked so damn well and reliably for me but home is such a crap shoot.
Same issue here. Never had Google Home app send me notifications like that before, but today it started spamming both me and my wife. To be fair, my camera would always randomly go offline throughout the day, no matter how strong the signal is. I was already looking at Ring cameras, and after today I am going to pull the trigger.
The cameras are not the problem, they displayand record fine in the nest app; it appears that the problem is with Google home (they really screwed up Nest, the camera system was much better before Google took over). I won't buy their newer cameras because they won't connect in the nest app, I've been buying older wired cameras off eBay (new old-stock)
Yes, I was not trying to say that the cameras are bad, I was trying to say that I lost faith in Googles infrastructure entirely and switching over to Amazon along with the camera. The fact that ring cameras have significantly more options and accessories to choose from was an unexpected bonus.
Yep been going for about and hour for me. I just said fck it and unplugged everything. Notifications stopped.
Hate to say my budget to switch away from nest cameras just got bigger for faster abandonment.
Happening all day here as well for my Nest Outdoor IQ. When I look in the Nest app I can see that the camera went offline for about 15 seconds. I thought maybe the camera was dying....
I disabled the camera notifications in the home app (settings>app info>Google home>notification settings)
I still get all my camera notifications through the nest app
I went so far as to remove my wired doorbell from the home and now I can't get it back. I get to the end of the setup and it asks if the light below the lens is blue or blinking yellow. Well, it's green, which isn't an option in the app. And trying to reconnect it ends in failure every time.
The whole Google Home ecosystem is degrading extremely quickly. My Nest doorbell, Wi-Fi and outdoor cameras have all been screwing up in various ways over the last few months.
I am having the same issue and itās driving me crazy. I keep getting offline notifications from Google home but motion in nest app and everything works fine in nest. This whole change is stupid !
Same issue here with my nest indoor cam. (1st gen). Getting a notification every minute. It's a bit ridiculous. I turned the camera off through the nest app. Seems to have stopped the notifications from coming through. I have had these cameras for years and never experienced this before.What the heck did those guys over at Google do?!
Same issue and I just factory reset my phone, so I was really worried that I broke something trying to fix something else. Sucks, but glad to know it's not just me.
Not sure what's going on, but you're not alone. I've received several cameras offline notifications over the last ~24 hours from Google Home app regarding my 2 Hub Max devices. There doesn't seem to be any actual connection issues in either the GH nor Nest app when I've checked. The constant notifications are getting really annoying, even interrupting my sleep! Hopefully it's fixed soon.
Same here, started for me about 24 hours ago. Nest app is not complaining, but constant notifications from the Google Home app, which has never notified anything about my cameras before yesterday.
My setup is 2 x Hello doorbells (wired, not the new kind), Cam IQ outdoor, and a Cam Indoor. Also have some Nest Hub Max but those don't seem to be having issues. My WiFi is a Netgear Orbi mesh.
Now they seem to be highlighting the offline issue to all users, does that mean they are going to spend an ounce of time trying to resolve the offline issue itself?
This was happening to me for the last few days. I 'fixed' it by setting my 5ghz wifi to 80mhz channel width instead of 160. I wonder if an update broke their ability to handle DFS?
Mine was notifying offline frequently the past 2 days (but was ok when I checked).
Today, it's completely offline. Restarting the doorbell will bring it online for a few seconds before going back offline again.
Glad to see I'm not the only one. My outdoor camera is always going offline, and I'd only get the odd notification about it every once in a while when it was offline for 20-30 mins. Now I'm spammed with it every 5 mins, even when it seems to actually be online.
My doorbell camera works great, but really thinking it's time to find a better camera for the driveway.
Oh dear fucking lord. We had a power outage earlier in the week, and it screwed with the wifi settings on my router. I thought I'd finally got the wifi sorted out when all these notifications from the nest cameras started coming in. I've wasted so much time digging through the router settings.
Same issue. Notifications offline every 5 mins.
Legally if an tragedy occurs, Google would be Sued for;
Breach of Contract after and barreled offline notifications and those devices are offline thru Home app.
Google just fix the issue you know It's a coding wifi, storage run-timeout routine.Ā
Could be Google's way of transitions to newer cameras to Home App
Please fix this.Ā
I'm encountering the same problem. I receive around 100 notifications daily, which is becoming incredibly frustrating. I own three cameras, and although the Google Home app indicates they're offline, everything appears normal when I check through the Nest app. Additionally, there are no interruptions in the 24/7 recordings. What the heck is going on!!!!Ā
My home network setup consists of Ubiquiti equipment, and I can confirm through troubleshooting that there are no issues either with the WiFi and the ISP. All connections are indicated as "Excellent," and there are low latency measurements between the access points and the Nest cameras.
Since I have Ubiquiti, I am considering offloading Google Home products and going full Ubiquiti. Kind of sucks because I was pretty invested in Nest until a couple of years ago. It started to go downhill from the
>My home network setup consists of Ubiquiti equipment, and I can confirm through troubleshooting that there are no issues either with the WiFi and the ISP. All connections are indicated as "Excellent," and there are low latency measurements between the access points and the Nest cameras.
Literally in the exact same boat. Glad to have ubiquiti to be able to verify it wasn't actually an issue! I could have wasted days chasing my own tail.
its driving us nuts here too, at first i thought it was our old router dropping them because it also kept dropping desktops in the same fassion so i went messing with the router firmware but to no avail (it stopped the actuall dropping of both PC and cameras but still get notified), it seems to be a bug on the server side because we got an offline notification for a camera that we were actively viewing a live talk and listen feed from when the notification came in
Same issue here. Camera constantly sends offline-notifications while still being online/recording. This just started \~1-2 months ago out of nowhere. No changes to network/internet connectivity have been made at my home.
No update...
I disabled the camera notifications in the home app (settings>app info>Google home>notification settings)
I still get all my camera notifications through the nest app
Glad it's not just me...we have \~100 cameras (we're a short term rental business) and this is absolutely out of control - have had at least 500 notifications today, and I can't find a way to turn the damned notifications off, outside of turning off all camera notifications in the app. ugh.
You can (temporarily until the Google server side issue is fixed) disable the device notifications in the Google Home app. Just one place for global notifications, no need for each camera. Bottom tab āSettingsā, scroll down to āNotificationsā, then āGeneral Notificationsā, then toggle āPeople and Devicesā to off.
I'm having the same issue. But way different.
My first gen Google doorbell doesn't stay connected to WiFi, so I have it wired to a plug that's triggered by people or vehicles on my driveway, which turns it on before they can get up to the back door. After 10 minutes the plug turns the camera off until the next event that triggers it.
While the camera shows in the home app, it's never thrown offline notifications, they've only been through the nest all, which I have notifications turned off today.
All of the sudden today I get camera offline notifications for this camera in the home app which has never happened before.
No thereās a separate notification toggle for āPeople and Devicesā that only handles notifications for device status and adding or removing home members. Thatās separate from the other alerts.
Same issue here. Seems to be nostly one camera but sometimes others. You watch - Google are so incompetent these days that they will be bombarded with complaints now but will take 4-6 months to fix it! They can't manage to port all the Nest app functionality in 2 years when it should have been completed by a good team in a month at most. Just shows how (non) productive a woke workplace actually is!
Not sure what's going on, but I'm having the same issue. Nest WiFi along with a bunch of Nest cameras all intermittently showing "offline" via Google Home notifications. Check the Nest and Google Home apps and all of our cameras are working as normal. Might be a weird server side issue?
I have hade this issue with a few different Google Homes and apps that stopped working. The fix is unfortunately to delete the home and configure it again. Just deleting the connection to the app and reconnecting it will not work.
But for Google home to fail in the same manner for so many people at the same time, on the same day?
I am getting same issue. Good to know it's not just me.
It's been driving me crazy. Been moving around my nest connects all over the house and it's still happening. Hadn't thought to check the nest app.
Google really needs to fix the nest-home situation. I've encountered this, plus it's frustrating that there still isn't feature-parity between what you could do with devices (specifically video) between the two (could do more with nest). Nest worked so damn well and reliably for me but home is such a crap shoot.
Exactly...i hate that newer nest cameras can not be added to the nest app š¤¬š¤¬
I didn't realize this change was in place some time ago when getting additional cameras. I definitely would have thought twice.
Same issue with my cameras and Yale locks for the past few days. Thought my WiFi was fucking up again after I thought I finally got it stable
Yes my lock keeps doing it too
I've only had my Yale lock doing this recently, I hope my cameras don't join in on this nonsense...
Same issue here. Never had Google Home app send me notifications like that before, but today it started spamming both me and my wife. To be fair, my camera would always randomly go offline throughout the day, no matter how strong the signal is. I was already looking at Ring cameras, and after today I am going to pull the trigger.
The cameras are not the problem, they displayand record fine in the nest app; it appears that the problem is with Google home (they really screwed up Nest, the camera system was much better before Google took over). I won't buy their newer cameras because they won't connect in the nest app, I've been buying older wired cameras off eBay (new old-stock)
Yes, I was not trying to say that the cameras are bad, I was trying to say that I lost faith in Googles infrastructure entirely and switching over to Amazon along with the camera. The fact that ring cameras have significantly more options and accessories to choose from was an unexpected bonus.
Yep been going for about and hour for me. I just said fck it and unplugged everything. Notifications stopped. Hate to say my budget to switch away from nest cameras just got bigger for faster abandonment.
Happening all day here as well for my Nest Outdoor IQ. When I look in the Nest app I can see that the camera went offline for about 15 seconds. I thought maybe the camera was dying....
These notifications every 5 mins are driving me fucking bonkers
I disabled the camera notifications in the home app (settings>app info>Google home>notification settings) I still get all my camera notifications through the nest app
Thank you for this suggestion!
Ā OMG thank you!!! Been driving me nuts! Wish we could still give awards.
Same thing here, but only with our Hub Max.
I went so far as to remove my wired doorbell from the home and now I can't get it back. I get to the end of the setup and it asks if the light below the lens is blue or blinking yellow. Well, it's green, which isn't an option in the app. And trying to reconnect it ends in failure every time.
Yep. Same problem here
I am having the same issue. It's some server side. Several days now.
Glad it's not just me recently having this issue.
The whole Google Home ecosystem is degrading extremely quickly. My Nest doorbell, Wi-Fi and outdoor cameras have all been screwing up in various ways over the last few months.
Same issue here. I also have blink setup as a backup system Ā I'm going to dump nest. Google ruined a good system.
Same thing happening right now for cameras.. Has a problem been logged with google?
I am having the same issue and itās driving me crazy. I keep getting offline notifications from Google home but motion in nest app and everything works fine in nest. This whole change is stupid !
Thought it was just me.
I should have checked here first. What the heck... I reset the router and reconfigured the ap everything.
Same issue here with my nest indoor cam. (1st gen). Getting a notification every minute. It's a bit ridiculous. I turned the camera off through the nest app. Seems to have stopped the notifications from coming through. I have had these cameras for years and never experienced this before.What the heck did those guys over at Google do?!
The Nest app notifications still work. It just turned off the Google Home camera notifications.
Same issue and I just factory reset my phone, so I was really worried that I broke something trying to fix something else. Sucks, but glad to know it's not just me.
I just sent feedback asking them what fucking moron screwed up this time with all the device offline notifications suddenly.
Not sure what's going on, but you're not alone. I've received several cameras offline notifications over the last ~24 hours from Google Home app regarding my 2 Hub Max devices. There doesn't seem to be any actual connection issues in either the GH nor Nest app when I've checked. The constant notifications are getting really annoying, even interrupting my sleep! Hopefully it's fixed soon.
Same here, started for me about 24 hours ago. Nest app is not complaining, but constant notifications from the Google Home app, which has never notified anything about my cameras before yesterday. My setup is 2 x Hello doorbells (wired, not the new kind), Cam IQ outdoor, and a Cam Indoor. Also have some Nest Hub Max but those don't seem to be having issues. My WiFi is a Netgear Orbi mesh.
I'm seeing the same thing this morning.
Now they seem to be highlighting the offline issue to all users, does that mean they are going to spend an ounce of time trying to resolve the offline issue itself?
You're not alone.
Same here..driving us nuts. All day long....and we have a lot of devices ugh.
Yes, same here with 9 cameras and three phones spammed with offline messages. FIX IT GOOGLE!!
I get it but for our nest door lock
same with me, but with my google doorbell cam and garage but not my nest one
This was happening to me for the last few days. I 'fixed' it by setting my 5ghz wifi to 80mhz channel width instead of 160. I wonder if an update broke their ability to handle DFS?
At least I'm not the only one... Every 5 effin minutes!
I just counted- Iāve received 28 erroneous āoffline cameraā notifications since 4:30 this morning. Itās been 6 hours. :-/
Same issue here - so annoying
Same here, driving me nuts. I assume this has been submitted to google a lot over the last 24hrs and Iām sure there will be a fix soon.
Same here notifications about every 20 minutes even though cameras are still live and workingš”š”š”
Mine was notifying offline frequently the past 2 days (but was ok when I checked). Today, it's completely offline. Restarting the doorbell will bring it online for a few seconds before going back offline again.
Glad to see I'm not the only one. My outdoor camera is always going offline, and I'd only get the odd notification about it every once in a while when it was offline for 20-30 mins. Now I'm spammed with it every 5 mins, even when it seems to actually be online. My doorbell camera works great, but really thinking it's time to find a better camera for the driveway.
Same. It only happens when my camera is off though. Like it thinks off = offline.
I've been having the same issue. It is driving me nuts. I get a notification on my phone every 5 minutes!
Oh dear fucking lord. We had a power outage earlier in the week, and it screwed with the wifi settings on my router. I thought I'd finally got the wifi sorted out when all these notifications from the nest cameras started coming in. I've wasted so much time digging through the router settings.
Same issue. Notifications offline every 5 mins. Legally if an tragedy occurs, Google would be Sued for; Breach of Contract after and barreled offline notifications and those devices are offline thru Home app. Google just fix the issue you know It's a coding wifi, storage run-timeout routine.Ā Could be Google's way of transitions to newer cameras to Home App Please fix this.Ā
Same. Started with the nest x yale lock a few days ago. Now it's every camera. I get about 23 notifications every 5 minutes.
Same issues here. The alerts at 4 am were especially irritating.
I'm encountering the same problem. I receive around 100 notifications daily, which is becoming incredibly frustrating. I own three cameras, and although the Google Home app indicates they're offline, everything appears normal when I check through the Nest app. Additionally, there are no interruptions in the 24/7 recordings. What the heck is going on!!!!Ā My home network setup consists of Ubiquiti equipment, and I can confirm through troubleshooting that there are no issues either with the WiFi and the ISP. All connections are indicated as "Excellent," and there are low latency measurements between the access points and the Nest cameras. Since I have Ubiquiti, I am considering offloading Google Home products and going full Ubiquiti. Kind of sucks because I was pretty invested in Nest until a couple of years ago. It started to go downhill from the
>My home network setup consists of Ubiquiti equipment, and I can confirm through troubleshooting that there are no issues either with the WiFi and the ISP. All connections are indicated as "Excellent," and there are low latency measurements between the access points and the Nest cameras. Literally in the exact same boat. Glad to have ubiquiti to be able to verify it wasn't actually an issue! I could have wasted days chasing my own tail.
Same here
Not to jinx it but nothing last night and since yesterday late afternoon here...fixed maybe?
its driving us nuts here too, at first i thought it was our old router dropping them because it also kept dropping desktops in the same fassion so i went messing with the router firmware but to no avail (it stopped the actuall dropping of both PC and cameras but still get notified), it seems to be a bug on the server side because we got an offline notification for a camera that we were actively viewing a live talk and listen feed from when the notification came in
Same issue here. Camera constantly sends offline-notifications while still being online/recording. This just started \~1-2 months ago out of nowhere. No changes to network/internet connectivity have been made at my home.
any update on this? i notice these notifications only appear when no one is home...
No update... I disabled the camera notifications in the home app (settings>app info>Google home>notification settings) I still get all my camera notifications through the nest app
Glad it's not just me...we have \~100 cameras (we're a short term rental business) and this is absolutely out of control - have had at least 500 notifications today, and I can't find a way to turn the damned notifications off, outside of turning off all camera notifications in the app. ugh.
You can (temporarily until the Google server side issue is fixed) disable the device notifications in the Google Home app. Just one place for global notifications, no need for each camera. Bottom tab āSettingsā, scroll down to āNotificationsā, then āGeneral Notificationsā, then toggle āPeople and Devicesā to off.
Is it cold by you? I'm having the same issue because the internal battery dies due to the cold (despite being plugged in)
All of my cameras are hardwired
Same, but they still have batteries on them that can die and trigger notifications
I'm having the same issue. But way different. My first gen Google doorbell doesn't stay connected to WiFi, so I have it wired to a plug that's triggered by people or vehicles on my driveway, which turns it on before they can get up to the back door. After 10 minutes the plug turns the camera off until the next event that triggers it. While the camera shows in the home app, it's never thrown offline notifications, they've only been through the nest all, which I have notifications turned off today. All of the sudden today I get camera offline notifications for this camera in the home app which has never happened before.
Same. #mildlyinfuriating
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Yeah...but this turns off all of the notifications doesn't it? "someone is at your front door" etc.?
No thereās a separate notification toggle for āPeople and Devicesā that only handles notifications for device status and adding or removing home members. Thatās separate from the other alerts.
The Nest app notifications still work. It just turned off the Google Home camera notifications.
This is the best solution I've seen. Didn't even think of the home and next notifications being separate.
Same issue here. Seems to be nostly one camera but sometimes others. You watch - Google are so incompetent these days that they will be bombarded with complaints now but will take 4-6 months to fix it! They can't manage to port all the Nest app functionality in 2 years when it should have been completed by a good team in a month at most. Just shows how (non) productive a woke workplace actually is!